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BitCoin Miner Infection

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Hello, I've posted on here before trying to get rid of the same virus and nothing worked. Now I have found out some newer things about the virus that may help in finally getting rid of it. It seems as though what it's doing is making these gibberish folder names in my Temp folder in AppData. It must run off the start and starts up when my PC goes idle. The folders inside Temp have a bunch of .dll extensions and one application that has a silver coin symbol. Hopefully this helps to finally getting rid of this because it has been bugging me for the past couple months. Most of the time the bitcoinminer.exe crashes leaving annoying windows messages that just pile up. Thanks for any help in advance.

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Hello Komando! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.


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