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Trojan.Zaccess will not stay removed with Malwarebytes after reboot


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Thank you for your time. I had the FBI Monkeypack virus and got that cleared up with a new user account and Malwarebytes. However, after every reboot I get the Trojan.zaccess back in my system. Attached are the logs as you requested.  Thank you.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by Richard at 20:17:03 on 2013-08-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8167.5266 [GMT -7:00]
.
AV: Lavasoft Ad-Aware *Disabled/Updated* {445B48C3-0FA4-6B16-8F07-6506F305D800}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: Lavasoft Ad-Aware *Disabled/Updated* {FF3AA927-299E-6498-B5B7-5E74888292BD}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Lavasoft Ad-Aware *Disabled* {7C60C9E6-45CB-6A4E-A458-CC330DD69F7B}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Sendori\sndappv2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files (x86)\Sendori\SendoriSvc.exe
C:\Program Files (x86)\Sendori\Sendori.Service.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Sendori\SendoriUp.exe
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files (x86)\Sendori\SendoriTray.exe
C:\PROGRA~2\AD-AWA~1\AdAware.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Ad-Aware Antivirus\SBAMSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_8_800_94_ActiveX.exe
C:\Program Files (x86)\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files (x86)\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\msiexec.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\explorer.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\cscript.exe
C:\Windows\system32\SearchFilterHost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
BHO: SpecialSavings: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files (x86)\SpecialSavings\SpecialSavingsSinged.dll
BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Ad-Aware Security Add-on: {6c97a91e-4524-4019-86af-2aa2d567bf5c} - C:\Program Files (x86)\adawaretb\adawareDx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [ROC_ROC_APR2013_AV] C:\Users\Richard\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 484b4c60532147d18e90d16fc5ca5863-53ff2df8f7006b87ad17bc4f4ad1eb820bda94c1 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Ad-Aware Browsing Protection] "C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.exe"
mRun: [Ad-Aware Antivirus] "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run
mRun: [sendori Tray] "C:\Program Files (x86)\Sendori\SendoriTray.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files (x86)\SpecialSavings\SpecialSavingsSinged.dll
LSP: C:\Windows\System32\Sendori.dll

TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{4B3909C3-93EA-4B15-848E-06DF3017E5DF} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{9C69EBD3-B8D5-40BC-A9BF-93934E7B45E8} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssiea.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [sBRegRebootCleaner] "C:\Program Files (x86)\Ad-Aware Antivirus\SBRC.exe"
x64-IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiea.dll
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgppa.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Richard\AppData\Roaming\Mozilla\Firefox\Profiles\4yimmsup.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search


FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll
.
---- FIREFOX POLICIES ----
FF - user.js: extentions.y2layers.installId - b82bf088-89d1-4f0e-8399-992bebc525eb
FF - user.js: extentions.y2layers.defaultEnableAppsList - Buzzdock,Buzzdock,
FF - user.js: extensions.autoDisableScopes - 14
FF - user.js: security.csp.enable - false
.
============= SERVICES / DRIVERS ===============
.
.
=============== Created Last 30 ================
.
2013-08-29 03:11:25 -------- d-----r- C:\Users\Richard\Google Drive
2013-08-29 01:59:22 -------- d-----w- C:\Users\Richard\AppData\Roaming\Malwarebytes
2013-08-29 01:24:42 32512 ----a-w- C:\Windows\System32\drivers\hitmanpro37.sys
2013-08-29 01:24:19 -------- d-----w- C:\ProgramData\HitmanPro
2013-08-29 00:11:36 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-29 00:11:36 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-29 00:11:36 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-28 23:10:21 -------- d-----w- C:\ProgramData\bht
2013-08-28 22:28:09 -------- d-----w- C:\ProgramData\DV7sXDln
2013-08-28 21:47:13 -------- d-----w- C:\ProgramData\yphkm
2013-08-25 14:43:40 -------- d-----w- C:\Users\Richard\AppData\Roaming\DraftAnalyzer
2013-08-25 14:43:40 -------- d-----w- C:\Program Files (x86)\DraftAnalyzer 2013
2013-08-22 14:51:14 89600 ----a-w- C:\Windows\SysWow64\GRID32.OCX
2013-08-22 14:51:14 140288 ----a-w- C:\Windows\SysWow64\COMDLG32.OCX
2013-08-22 14:51:14 -------- d-----w- C:\Program Files (x86)\X-Ray Barrier Calculation
2013-08-14 09:29:05 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-08-14 09:29:05 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-08-14 09:29:04 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-08-14 09:29:04 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-08-14 09:29:04 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-08-14 09:29:04 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-08-14 09:29:04 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-08-14 09:29:04 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
.
==================== Find3M  ====================
.
2013-08-21 00:55:36 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 00:55:36 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-21 00:55:26 17139080 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-07-01 16:49:06 325920 ----a-w- C:\Windows\SysWow64\Sendori.dll
2013-06-15 04:32:16 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH: 20:22:19.62 ===============

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 2/21/2012 9:37:31 PM
System Uptime: 8/28/2013 7:23:45 PM (1 hours ago)
.
Motherboard: ASUSTeK Computer INC. |  | P8Z68-V GEN3
Processor: Intel® Core i5-2500 CPU @ 3.30GHz | LGA1155 | 1980/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 338.59 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{936DA01F-9ABD-4D9D-80C7-02AF85C822A8}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{936DA01F-9ABD-4D9D-80C7-02AF85C822A8}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B02D\8&2E9958BA&0&B079943CF4E2_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B02D\8&2E9958BA&0&B079943CF4E2_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B02D\8&2E9958BA&0&B079943CF4E2_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B02D\8&2E9958BA&0&B079943CF4E2_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{453994D5-D58B-96F9-6616-B37F586BA2EC}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{453994D5-D58B-96F9-6616-B37F586BA2EC}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&04E45106BC0C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&04E45106BC0C_C00000000
Service:
.
Class GUID:
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05\3&11583659&0&FB
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001801-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&D494A1A6E76C_C00000000
Service:
.
Class GUID:
Description: Bluetooth Peripheral Device
Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&04E45106BC0C_C00000000
Manufacturer:
Name: Bluetooth Peripheral Device
PNP Device ID: BTHENUM\{00001800-0000-1000-8000-00805F9B34FB}_VID&00010008_PID&B01A\8&2E9958BA&0&04E45106BC0C_C00000000
Service:
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
3DMark 11
Ad-Aware Antivirus
Ad-Aware Security Add-on
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.2)
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
Apple Application Support
Apple Software Update
Art Effects for PDR10
Asmedia ASM104x USB 3.0 Host Controller Driver
AVG 2012
Bluetooth Win7 Suite (64)
Canon Inkjet Printer Driver Add-On Module
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CyberLink PowerDirector 10
CyberLink WaveEditor
Draft Predictor 2013
Dropbox
Edge MyStyle
EFILive V7.5 Scan And Tune
Fusion
Futuremark SystemInfo
Google Chrome
Google Drive
Google Toolbar for Internet Explorer
Google Update Helper
Intel® Network Connections 15.6.25.0
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 5.9.0
Mozilla Firefox 11.0 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
QuickTime
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Sendori
Setup
SmartSound Quicktracks 5
SpecialSavings
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
VideoConverter
Visual Studio 2008 x64 Redistributables
Windows Movie Maker 2.6
X-Ray Barrier Calculation
Yontoo 1.10.02
Youtube Downloader HD v. 2.9.6
.
==== End Of File ===========================
 

 

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Thank you for the quick reply. I Would also like to note that now about 4 times a day my AVG is stopping an alert for a sandori.exe which is described as some type of Trojan. IS this of any more concern. Or is the zaccess allowing the sandori.exe in.

 

Here is my RK report. Thank you again.

 

RogueKiller V8.6.7 _x64_ [Aug 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Richard [Admin rights]
Mode : Scan -- Date : 08/29/2013 08:38:11
| ARK || FAK || MBR |

¤¤¤ Bad processes : 1 ¤¤¤
[ZeroAccess][sERVICE] ???etadpug -- "C:\Program Files (x86)\Google\Desktop\Install\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\   \...\???ﯹ๛\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\GoogleUpdate.exe" < [x] -> STOPPED

¤¤¤ Registry Entries : 11 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Richard\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 484b4c60532147d18e90d16fc5ca5863-53ff2df8f7006b87ad17bc4f4ad1eb820bda94c1 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012 [x][x][x][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-1043094360-2718344708-1922556094-1000\[...]\Run : ROC_ROC_APR2013_AV (C:\Users\Richard\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 484b4c60532147d18e90d16fc5ca5863-53ff2df8f7006b87ad17bc4f4ad1eb820bda94c1 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2012 [x][x][x][x]) -> FOUND
[sERVICE][ZeroAccess] HKLM\[...]\CCSet\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\   \...\???ﯹ๛\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\GoogleUpdate.exe" < [x]) -> FOUND
[sERVICE][ZeroAccess] HKLM\[...]\CS001\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\   \...\???ﯹ๛\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\GoogleUpdate.exe" < [x]) -> FOUND
[sERVICE][ZeroAccess] HKLM\[...]\CS002\[...]\Services : ???etadpug ("C:\Program Files (x86)\Google\Desktop\Install\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\   \...\???ﯹ๛\{0c52f4ee-6d8f-a4cf-23e3-9da1c79cef90}\GoogleUpdate.exe" < [x]) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[bROK VAL] HKCR\[...]\command :  () -> MISSING
[HID SVC][Hidden from API] HKLM\[...]\CCSet\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS001\[...]\Services : . e () -> FOUND
[HID SVC][Hidden from API] HKLM\[...]\CS002\[...]\Services : . e () -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000AAKX-083CA1 ATA Device +++++
--- User ---
[MBR] a0d7bc5cc84022bd8ec07cd45058487a
[bSP] a5e4fd235e095126f1d0baa72fa7bd28 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 476838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08292013_083811.txt >>

 

 

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Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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