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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Thanks. Here's the 2 DDS reports. Rogue to follow.

 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16660
Run by Amy at 20:33:09 on 2013-08-28
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.1191 [GMT -4:00]
.
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_028821c569ae5894\STacSV.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\conhost.exe
C:\Program Files\24x7Help\App24x7Svc.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_028821c569ae5894\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Fast Free Converter\FastFreeConverterUpdt.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Kodak\AiO\Center\ekdiscovery.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Norton Family\Engine\2.8.0.14\ccSvcHst.exe
C:\Program Files\FS\Spyro Portal\FlashPortal.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\System32\WLTRYSVC.EXE
C:\Program Files\Constant Guard Protection Suite\IDVaultSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files\Constant Guard Protection Suite\IDVault.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Norton Security Suite\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files\Norton Family\Engine\2.8.0.14\ccSvcHst.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
.
============== Pseudo HJT Report ===============
.


BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton security suite\engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton security suite\engine\20.4.0.40\ips\ipsbho.dll
BHO: Window Shopper: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - c:\program files\superfish\window shopper\SuperfishIEAddon.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Constant Guard Protection Suite: {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - c:\programdata\white sky, inc\id vault\iebho1.13.820.2\NativeBHO.dll
BHO: Norton Family BHO: {B8E07826-0971-4f16-B133-047B88034E89} - c:\program files\norton family\engine\2.8.0.14\coieplg.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre1.6.0_22\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton security suite\engine\20.4.0.40\coieplg.dll
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s
uRun: [ApplePhotoStreams] c:\program files\common files\apple\internet services\ApplePhotoStreams.exe
uRun: [iCloudServices] c:\program files\common files\apple\internet services\iCloudServices.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [iAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jaureg.exe" -u auto-update
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Wondershare Helper Compact] "c:\program files\common files\wondershare\wondershare helper compact\WSHelper.exe"
dRun: [mnigfiu] rundll32 "c:\windows\system32\config\systemprofile\appdata\local\mnigfiu.dll",mnigfiu
dRun: [Google] rundll32 "c:\users\amy\appdata\local\microsoft games\google\dhlablbh.dll",DllRegisterServer
dRun: [] c:\windows\system32\config\systemprofile\appdata\roaming\taskmrg.exe
StartupFolder: c:\users\amy\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\users\amy\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~2.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\consta~1.lnk - c:\program files\constant guard protection suite\IDVault.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - c:\program files\superfish\window shopper\SuperfishIEAddon.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.

TCP: NameServer = 192.168.1.1
TCP: Interfaces\{44BF9EB7-97FD-484F-9FE7-B099717A0959} : NameServer = 75.75.75.75,75.75.76.76
TCP: Interfaces\{44BF9EB7-97FD-484F-9FE7-B099717A0959} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{44BF9EB7-97FD-484F-9FE7-B099717A0959}\A474337343 : DHCPNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
Notify: mnigfiu - c:\windows\system32\config\systemprofile\appdata\local\mnigfiu.dll
AppInit_DLLs= c:\progra~1\keycry~1\KEYCRY~3.DLL
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\29.0.1547.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1404000.028\symds.sys [2013-7-16 367704]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1404000.028\symefa.sys [2013-7-16 934488]
R1 AntiLog32;AntiLog32;c:\windows\system32\drivers\AntiLog32.sys [2013-8-28 80104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\bashdefs\20130715.001\BHDrvx86.sys [2013-7-16 1002072]
R1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\n360\1404000.028\ccsetx86.sys [2013-7-16 134744]
R1 ccSet_NSM;Norton Family Settings Manager;c:\windows\system32\drivers\nsm\0208000.00e\ccsetx86.sys [2013-8-6 134304]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.0.24\definitions\ipsdefs\20130827.001\IDSvix86.sys [2013-8-28 392792]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1404000.028\ironx86.sys [2013-7-16 175264]
R1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\n360\1404000.028\symnets.sys [2013-7-16 339544]
R2 24x7HelpSvc;24x7HelpService;c:\program files\24x7help\App24x7Svc.exe [2013-8-21 342608]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_028821c569ae5894\AEstSrv.exe [2010-8-20 81920]
R2 FastFreeConverterUpdt;FastFreeConverterUpdt;c:\program files\fast free converter\FastFreeConverterUpdt.exe [2012-11-26 687104]
R2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
R2 IDVaultSvc;CGPS Service;c:\program files\constant guard protection suite\IDVaultSvc.exe [2013-8-20 40512]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\20.4.0.40\ccsvchst.exe [2013-7-16 144368]
R2 NSM;Norton Family;c:\program files\norton family\engine\2.8.0.14\ccsvchst.exe [2013-8-6 143928]
R2 SpyroService;Spyro Portal Service;c:\program files\fs\spyro portal\FlashPortal.exe [2012-1-31 48128]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2011-4-22 92592]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2013-8-28 108120]
R3 keycrypt;keycrypt;c:\windows\system32\drivers\KeyCrypt32.sys [2013-8-28 24520]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2010-8-20 144672]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2010-8-20 269216]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 CltMngSvc;Search Protect by Conduit Updater;c:\program files\searchprotect\bin\cltmngsvc.exe --> c:\program files\searchprotect\bin\CltMngSvc.exe [?]
S2 MBAMScheduler;MBAMScheduler;"c:\program files\malwarebytes' anti-malware\mbamscheduler.exe" --> c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [?]
S2 MBAMService;MBAMService;"c:\program files\malwarebytes' anti-malware\mbamservice.exe" --> c:\program files\malwarebytes' anti-malware\mbamservice.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2008-4-1 19456]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2010-12-23 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A};Symantec Redirector - Norton Family;c:\windows\system32\drivers\nsm\0208000.00e\symrdrs.sys [2013-8-6 197280]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-3-1 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-8-24 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2013-08-28 23:49:48 24520 ----a-w- c:\windows\system32\drivers\KeyCrypt32.sys
2013-08-28 23:49:48 -------- d-----w- c:\program files\KeyCryptSDK
2013-08-28 23:49:47 9951544 ----a-w- c:\windows\system32\ZALSDKCore.dll
2013-08-28 23:49:47 80104 ----a-w- c:\windows\system32\drivers\AntiLog32.sys
2013-08-28 23:49:47 -------- d-----w- c:\windows\system32\ZALSDK_uninst
2013-08-28 22:11:13 -------- d-----w- c:\users\amy\appdata\local\NPE
2013-08-26 23:11:35 -------- d-----w- c:\windows\system32\MpEngineStore
2013-08-24 01:11:30 -------- d-----w- c:\users\amy\appdata\local\ElevatedDiagnostics
2013-08-23 20:23:15 -------- d-----w- c:\users\amy\appdata\roaming\Nico Mak Computing
2013-08-22 10:19:08 -------- d-----w- C:\N360_BACKUP
2013-08-22 03:10:35 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-08-22 02:47:10 -------- d-sh--w- C:\$RECYCLE.BIN
2013-08-22 02:37:46 98816 ----a-w- c:\windows\sed.exe
2013-08-22 02:37:46 256000 ----a-w- c:\windows\PEV.exe
2013-08-22 02:37:46 208896 ----a-w- c:\windows\MBR.exe
2013-08-22 02:37:26 -------- d-s---w- C:\ComboFix
2013-08-22 01:37:48 -------- d-----w- c:\program files\File Type Helper
2013-08-22 01:37:44 -------- d-----w- c:\program files\Fast Free Converter
2013-08-22 01:37:39 -------- d-----w- c:\users\amy\appdata\roaming\24x7 Help
2013-08-22 01:37:31 -------- d-----w- c:\program files\24x7Help
2013-08-22 01:19:08 -------- d-----w- c:\users\amy\appdata\local\CRE
2013-08-22 01:19:08 -------- d-----w- c:\users\amy\appdata\local\Conduit
2013-08-22 01:19:08 -------- d-----w- c:\program files\Conduit
2013-08-22 01:18:46 -------- d-----w- c:\users\amy\appdata\local\SwvUpdater
2013-08-21 10:47:27 -------- d-----w- c:\users\amy\appdata\roaming\Malwarebytes
2013-08-21 10:47:07 -------- d-----w- c:\programdata\Malwarebytes
2013-08-14 21:12:09 652800 ----a-w- c:\windows\system32\rpcrt4.dll
2013-08-14 21:12:04 175104 ----a-w- c:\windows\system32\wintrust.dll
2013-08-14 21:12:04 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-14 21:12:04 1166848 ----a-w- c:\windows\system32\crypt32.dll
2013-08-14 21:12:04 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-14 21:11:57 3913664 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-08-14 21:11:55 3968960 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-08-14 21:11:53 1289096 ----a-w- c:\windows\system32\ntdll.dll
2013-08-14 21:11:50 1293760 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-14 21:11:48 1620992 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-08-14 21:11:35 2048 ----a-w- c:\windows\system32\tzres.dll
2013-08-14 21:11:32 31232 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-06 11:02:35 197280 ----a-r- c:\windows\system32\drivers\nsm\0208000.00e\symrdrs.sys
2013-08-06 11:02:34 134304 ----a-r- c:\windows\system32\drivers\nsm\0208000.00e\ccsetx86.sys
2013-08-06 11:02:25 -------- d-----w- c:\windows\system32\drivers\nsm\0208000.00E
2013-08-06 00:21:42 -------- d-----w- c:\users\amy\appdata\roaming\Dropbox
.
==================== Find3M  ====================
.
2013-08-21 03:22:35 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-21 03:22:35 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-26 03:13:24 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- c:\windows\system32\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-26 01:59:38 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-07-16 21:04:40 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-06-05 03:05:09 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-06-04 04:53:07 509440 ----a-w- c:\windows\system32\qedit.dll
.
============= FINISH: 20:44:12.29 ===============

 

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 8/23/2010 9:29:32 PM
System Uptime: 8/28/2013 8:25:27 PM (0 hours ago)
.
Motherboard: Dell Inc. |  | 0G848F
Processor: Pentium® Dual-Core CPU       T4200  @ 2.00GHz | Microprocessor | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 1.291 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 15 GiB total, 6.432 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP409: 8/28/2013 6:38:38 PM - Norton_Power_Eraser_20130828183834031
.
==== Installed Programs ======================
.
3ivx MPEG-4 5.0.3 (remove only)
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
aiofw
aioprnt
aioscnnr
AntiLogger SDK version 1.6.6.247
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Bonjour
C4USelfUpdater
CCScore
center
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
ClosetMaid v1.5.2
Compatibility Pack for the 2007 Office system
Constant Guard Protection Suite
D3DX10
Dell Edoc Viewer
Dell Touchpad
Dell Wireless WLAN Card Utility
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
FlipShare
Google Chrome
Google Update Helper
iCloud
Inkscape 0.48.0
Integrated Webcam Driver (1.00.02.0825) 
Intel® Graphics Media Accelerator Driver
Intel® TV Wizard
Intel® Matrix Storage Manager
iTunes
Java Auto Updater
Java 6 Update 20
Java 6 Update 22
Juniper Networks Host Checker
Juniper Networks Setup Client
Junk Mail filter update
KODAK AiO Home Center
Kodak EasyShare software
KODAK Gallery Upload Software
ksDIP
LeapFrog Connect
LeapFrog Tag Plugin
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
netbrdg
Norton Family
Norton Security Suite
OfotoXMI
OGA Notifier 2.0.0048.0
OpenOffice.org 3.3
Pinnacle Studio 12
Pinnacle Video Driver
PreReq
Quicken 2009
QuickSet
QuickTime
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
SFR
SHASTA
Shutterfly Express Uploader
skin0001
SKINXSDK
Skype Click to Call
Skype™ 5.10
SpyroDriver
SpyroPortalDriver
staticcr
TomTom HOME 2.8.2.2264
TomTom HOME Visual Studio Merge Modules
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
VPRINTOL
Window Shopper
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Migration Assistant
WIRELESS
Wondershare MobileGo for iOS ( Version 3.1.0 )
.
==== Event Viewer Messages From Past Week ========
.
8/28/2013 8:26:46 PM, Error: Service Control Manager [7001]  - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error:  The system cannot find the file specified.
8/28/2013 8:26:46 PM, Error: Service Control Manager [7000]  - The MBAMScheduler service failed to start due to the following error:  The system cannot find the file specified.
8/28/2013 8:26:36 PM, Error: Service Control Manager [7000]  - The Search Protect by Conduit Updater service failed to start due to the following error:  The system cannot find the file specified.
8/28/2013 8:26:05 PM, Error: Service Control Manager [7000]  - The MBAMProtector service failed to start due to the following error:  The system cannot find the file specified.
8/28/2013 8:05:33 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.
8/28/2013 7:18:23 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
8/28/2013 7:13:20 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:  An instance of the service is already running.
8/28/2013 7:13:19 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error:  An instance of the service is already running.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 1 time(s).
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Secondary Logon service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Multimedia Class Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Computer Browser service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/28/2013 7:11:19 PM, Error: Service Control Manager [7031]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 7:08:10 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error:  An instance of the service is already running.
8/28/2013 7:08:10 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Computer Browser service, but this action failed with the following error:  An instance of the service is already running.
8/28/2013 7:07:10 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Server service, but this action failed with the following error:  An instance of the service is already running.
8/28/2013 7:06:10 AM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
8/28/2013 6:46:55 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
8/28/2013 6:39:48 AM, Error: Service Control Manager [7001]  - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
8/28/2013 6:39:35 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/28/2013 6:39:35 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/28/2013 6:39:32 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000]  - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21
8/28/2013 6:39:30 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/28/2013 6:39:22 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
8/28/2013 6:39:17 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx86 ccSet_N360 ccSet_NSM discache eeCtrl IDSVix86 spldr SRTSPX SymIRON SymNetS Wanarpv6
8/28/2013 6:08:25 AM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.
8/27/2013 6:25:01 PM, Error: Service Control Manager [7023]  - The iPod Service service terminated with the following error:  %%-2147417831
8/27/2013 10:12:58 PM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/26/2013 2:25:15 PM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
8/26/2013 10:25:39 PM, Error: Service Control Manager [7023]  - The Server service terminated with the following error:  The service has not been started.
8/26/2013 10:24:02 PM, Error: Ntfs [55]  - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
8/24/2013 2:27:06 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:21:12 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
8/24/2013 2:21:12 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
8/24/2013 2:20:54 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD BHDrvx86 ccSet_N360 ccSet_NSM DfsC discache eeCtrl IDSVix86 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx Wanarpv6 WfpLwf ws2ifsl
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
8/24/2013 2:20:54 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
8/23/2013 8:45:59 AM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
8/23/2013 8:16:15 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
8/23/2013 8:15:38 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
8/23/2013 8:15:38 PM, Error: Service Control Manager [7000]  - The Spybot-S&D 2 Scanner Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
8/23/2013 7:59:01 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 4 time(s).
8/23/2013 7:18:30 PM, Error: Service Control Manager [7034]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 3 time(s).
8/23/2013 7:18:30 PM, Error: Service Control Manager [7034]  - The User Profile Service service terminated unexpectedly.  It has done this 3 time(s).
8/23/2013 7:18:30 PM, Error: Service Control Manager [7034]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 3 time(s).
8/23/2013 6:13:38 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82e838ac). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082313-68562-01.
8/23/2013 6:09:46 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x00000000, 0x00000002, 0x00000001, 0x82ec38ac). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082313-37845-01.
8/23/2013 6:08:13 PM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
8/23/2013 6:08:13 PM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
8/23/2013 6:08:13 PM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/23/2013 5:00:37 PM, Error: Service Control Manager [7023]  - The IKE and AuthIP IPsec Keying Modules service terminated with the following error:  Load failed
8/22/2013 9:57:07 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the CGPS Service service to connect.
8/22/2013 9:57:07 AM, Error: Service Control Manager [7000]  - The CGPS Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
8/22/2013 9:56:58 AM, Error: Service Control Manager [7031]  - The CGPS Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
8/22/2013 6:05:42 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Winmgmt service.
8/22/2013 6:04:12 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AeLookupSvc service.
8/22/2013 6:04:12 AM, Error: Service Control Manager [7000]  - The Application Experience service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
8/22/2013 10:23:24 AM, Error: Service Control Manager [7031]  - The Norton Security Suite service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
8/22/2013 10:22:27 AM, Error: Service Control Manager [7000]  - The Adobe Flash Player Update Service service failed to start due to the following error:  Insufficient system resources exist to complete the requested service.
8/21/2013 9:53:09 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service.
8/21/2013 9:52:39 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
8/21/2013 9:52:09 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
8/21/2013 9:51:39 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service.
8/21/2013 9:51:09 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service.
8/21/2013 9:39:15 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000008e (0xc0000005, 0x8227219f, 0x8b817414, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082113-56472-01.
8/21/2013 6:53:57 AM, Error: Schannel [36888]  - The following fatal alert was generated: 40. The internal error state is 107.
8/21/2013 6:53:57 AM, Error: Schannel [36874]  - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
.
==== End Of File ===========================

 

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RogueKiller V8.6.7 [Aug 28 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Amy [Admin rights]
Mode : Scan -- Date : 08/28/2013 21:08:41
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 9 ¤¤¤
[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run : mnigfiu (rundll32 "C:\Windows\system32\config\systemprofile\AppData\Local\mnigfiu.dll",mnigfiu [x][-][x]) -> FOUND
[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run : Google (rundll32 "C:\Users\Amy\AppData\Local\Microsoft Games\Google\dhlablbh.dll",DllRegisterServer [x][x][x]) -> FOUND
[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run :  (C:\Windows\system32\config\systemprofile\AppData\Roaming\taskmrg.exe [-]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run : mnigfiu (rundll32 "C:\Windows\system32\config\systemprofile\AppData\Local\mnigfiu.dll",mnigfiu [x][-][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run : Google (rundll32 "C:\Users\Amy\AppData\Local\Microsoft Games\Google\dhlablbh.dll",DllRegisterServer [x][x][x]) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run :  (C:\Windows\system32\config\systemprofile\AppData\Roaming\taskmrg.exe [-]) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 2 ¤¤¤
[V1][sUSP PATH] EasyShare Registration Task.job : C:\Windows\system32\rundll32.exe - C:\PROGRA~2\Kodak\EasyShareSetup\$REGIS~1\Registration_8.2.30.1.sxt _RegistrationOffer@16 [-][-][x] -> FOUND
[V2][sUSP PATH] EasyShare Registration Task : C:\Windows\system32\rundll32.exe - C:\PROGRA~2\Kodak\EasyShareSetup\$REGIS~1\Registration_8.2.30.1.sxt _RegistrationOffer@16 [-][-][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[13] : NtAlertResumeThread @ 0x83127DF3 -> HOOKED (Unknown @ 0x874B01F0)
[Address] SSDT[14] : NtAlertThread @ 0x8307ACB7 -> HOOKED (Unknown @ 0x874B02D0)
[Address] SSDT[19] : NtAllocateVirtualMemory @ 0x83073CAC -> HOOKED (Unknown @ 0x87C015B8)
[Address] SSDT[22] : NtAlpcConnectPort @ 0x830BF576 -> HOOKED (Unknown @ 0x874BB608)
[Address] SSDT[43] : NtAssignProcessToJobObject @ 0x830490BA -> HOOKED (Unknown @ 0x874AE958)
[Address] SSDT[66] : NtCreateFile @ 0x83099460 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F0F9DC)
[Address] SSDT[74] : NtCreateMutant @ 0x8305A348 -> HOOKED (Unknown @ 0x874AEF00)
[Address] SSDT[86] : NtCreateSymbolicLinkObject @ 0x8304B9C2 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F0FDBA)
[Address] SSDT[87] : NtCreateThread @ 0x8312602A -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10102)
[Address] SSDT[88] : NtCreateThreadEx @ 0x830BA483 -> HOOKED (Unknown @ 0x87C01F70)
[Address] SSDT[96] : NtDebugActiveProcess @ 0x830F7EB2 -> HOOKED (Unknown @ 0x874AEA38)
[Address] SSDT[103] : NtDeleteKey @ 0x83035A46 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10476)
[Address] SSDT[106] : NtDeleteValueKey @ 0x8302744F -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10544)
[Address] SSDT[107] : NtDeviceIoControlFile @ 0x830BD727 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10690)
[Address] SSDT[111] : NtDuplicateObject @ 0x8307B751 -> HOOKED (Unknown @ 0x874AE1C0)
[Address] SSDT[131] : NtFreeVirtualMemory @ 0x82F0282C -> HOOKED (Unknown @ 0x87C01390)
[Address] SSDT[145] : NtImpersonateAnonymousToken @ 0x8303F95E -> HOOKED (Unknown @ 0x874AEFD0)
[Address] SSDT[147] : NtImpersonateThread @ 0x830C396A -> HOOKED (Unknown @ 0x874B0110)
[Address] SSDT[155] : NtLoadDriver @ 0x8300FC2E -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F12062)
[Address] SSDT[168] : NtMapViewOfSection @ 0x830905E1 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F12480)
[Address] SSDT[177] : NtOpenEvent @ 0x83059D44 -> HOOKED (Unknown @ 0x874AEE20)
[Address] SSDT[179] : NtOpenFile @ 0x8307BD71 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F12798)
[Address] SSDT[182] : NtOpenKey @ 0x830958C2 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F12962)
[Address] SSDT[190] : NtOpenProcess @ 0x8305BB8F -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F12974)
[Address] SSDT[191] : NtOpenProcessToken @ 0x830AE357 -> HOOKED (Unknown @ 0x874AE0E0)
[Address] SSDT[194] : NtOpenSection @ 0x830B39D3 -> HOOKED (Unknown @ 0x874AEC60)
[Address] SSDT[198] : NtOpenThread @ 0x830A80DE -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F1303E)
[Address] SSDT[215] : NtProtectVirtualMemory @ 0x8308C641 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F130D2)
[Address] SSDT[269] : NtQueueApcThread @ 0x83045E3E -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F130E4)
[Address] SSDT[304] : NtResumeThread @ 0x830BA6AA -> HOOKED (Unknown @ 0x874B03B0)
[Address] SSDT[312] : NtSecureConnectPort @ 0x830A8113 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F133E6)
[Address] SSDT[316] : NtSetContextThread @ 0x8312789F -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F13452)
[Address] SSDT[333] : NtSetInformationProcess @ 0x83082865 -> HOOKED (Unknown @ 0x87C010C0)
[Address] SSDT[350] : NtSetSystemInformation @ 0x8309836A -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F1378A)
[Address] SSDT[358] : NtSetValueKey @ 0x830545F4 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F137F4)
[Address] SSDT[366] : NtSuspendProcess @ 0x83127D2F -> HOOKED (Unknown @ 0x874AED40)
[Address] SSDT[367] : NtSuspendThread @ 0x830DF1A3 -> HOOKED (Unknown @ 0x874B0490)
[Address] SSDT[370] : NtTerminateProcess @ 0x830A4D76 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F13BC6)
[Address] SSDT[371] : unknown @ 0x830C26A3 -> HOOKED (Unknown @ 0x874B0570)
[Address] SSDT[385] : NtUnmapViewOfSection @ 0x830AE992 -> HOOKED (Unknown @ 0x87C011B0)
[Address] SSDT[399] : NtWriteVirtualMemory @ 0x830A9A73 -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F15CBA)
[Address] Shadow SSDT[7] : NtGdiAlphaBlend -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F109BA)
[Address] Shadow SSDT[14] : NtGdiBitBlt -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10CD2)
[Address] Shadow SSDT[125] : NtGdiDeleteObjectApp -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10FE4)
[Address] Shadow SSDT[200] : NtGdiGetPixel -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F10FFE)
[Address] Shadow SSDT[237] : NtGdiMaskBlt -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F11324)
[Address] Shadow SSDT[243] : NtGdiOpenDCW -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F1163C)
[Address] Shadow SSDT[247] : NtGdiPlgBlt -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F11716)
[Address] Shadow SSDT[302] : NtGdiStretchBlt -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F11A38)
[Address] Shadow SSDT[308] : NtGdiTransparentBlt -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F11D4E)
[Address] Shadow SSDT[318] : NtUserAttachThreadInput -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F13C36)
[Address] Shadow SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F13FA8)
[Address] Shadow SSDT[406] : NtUserGetClassInfoEx -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F142C4)
[Address] Shadow SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x8808FCE0)
[Address] Shadow SSDT[436] : NtUserGetKeyState -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F14740)
[Address] Shadow SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8809B188)
[Address] Shadow SSDT[490] : NtUserMessageCall -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F14A54)
[Address] Shadow SSDT[508] : NtUserPostMessage -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F14D68)
[Address] Shadow SSDT[509] : NtUserPostThreadMessage -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F14DDE)
[Address] Shadow SSDT[524] : NtUserRegisterRawInputDevices -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F14DF0)
[Address] Shadow SSDT[536] : NtUserSendInput -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F151F4)
[Address] Shadow SSDT[544] : NtUserSetClipboardViewer -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F15538)
[Address] Shadow SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F15B2E)
[Address] Shadow SSDT[588] : NtUserSetWinEventHook -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F1580E)
[Address] Shadow SSDT[607] : NtUserUnhookWindowsHookEx -> HOOKED (C:\Windows\System32\drivers\AntiLog32.sys @ 0x95F15C98)

¤¤¤ External Hives: ¤¤¤
-> E:\windows\system32\config\SYSTEM | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> E:\windows\system32\config\SOFTWARE | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> E:\windows\system32\config\SECURITY | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> E:\windows\system32\config\SAM | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> E:\windows\system32\config\DEFAULT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> E:\Users\Default\NTUSER.DAT | DRVINFO [Drv - E:] | SYSTEMINFO [sys - x:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
[...]

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK2565GSX +++++
--- User ---
[MBR] 0b255272e157ed401c92c73117767ca8
[bSP] 0275bb52c3d6eab85416b27bfc856294 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 62 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 129024 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31586304 | Size: 223051 Mo
User != LL1 ... KO!
--- LL1 ---
[MBR] f97c2b23f7278b2595e06350008b61d8
[bSP] b9ffc68348249bfe1743aedd7f650d31 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 62 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 129024 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31586304 | Size: 223051 Mo
User != LL2 ... KO!
--- LL2 ---
[MBR] f97c2b23f7278b2595e06350008b61d8
[bSP] b9ffc68348249bfe1743aedd7f650d31 : Windows Vista/7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 62 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 129024 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31586304 | Size: 223051 Mo

Finished : << RKreport[0]_S_08282013_210841.txt >>
RKreport[0]_S_08282013_210612.txt

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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

 

[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run : mnigfiu (rundll32 "C:\Windows\system32\config\systemprofile\AppData\Local\mnigfiu.dll",mnigfiu [x][-][x]) -> FOUND

[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run : Google (rundll32 "C:\Users\Amy\AppData\Local\Microsoft Games\Google\dhlablbh.dll",DllRegisterServer [x][x][x]) -> FOUND

[RUN][sUSP PATH] HKUS\.DEFAULT\[...]\Run : (C:\Windows\system32\config\systemprofile\AppData\Roaming\taskmrg.exe [-]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run : mnigfiu (rundll32 "C:\Windows\system32\config\systemprofile\AppData\Local\mnigfiu.dll",mnigfiu [x][-][x]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run : Google (rundll32 "C:\Users\Amy\AppData\Local\Microsoft Games\Google\dhlablbh.dll",DllRegisterServer [x][x][x]) -> FOUND

[RUN][sUSP PATH] HKUS\S-1-5-18\[...]\Run : (C:\Windows\system32\config\systemprofile\AppData\Roaming\taskmrg.exe [-]) -> FOUND

Now click Delete on the right hand column under Options

-------------

Then..........

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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