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Need help removing Trojan.Zaccess


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Malwarebytes finds Trojan.Zaccess but when I restart after the 'remove selected' it is still there on the ensuing scan.  I read the 'what do I do now' topic and I will download and run the dds and copy and paste the logs but not sure if I should run these scans in safe mode or in normal.  Thanks!

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Here are the dds and attach logs.  I will run the roguekiller next and post that in next reply.  Thanks for your help and quick response.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660
Run by Fred at 15:25:30 on 2013-08-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5606.3834 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\GFNEXSrv.exe
C:\windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\unsecapp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Toshiba\TECO\Teco.exe
C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Windows\Samsung\PanelMgr\caller64.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
C:\Program Files\Toshiba\TECO\TecoHook.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.


uProxyOverride = <local>
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
uRun: [intuit Update] regsvr32.exe C:\Users\Fred\AppData\Local\Intuit\idqbe32.dll
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [samsung PanelMgr] C:\windows\Samsung\PanelMgr\ssmmgr.exe /autorun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\INTUIT~1.LNK - C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}



TCP: NameServer = 192.168.0.1 68.94.157.1
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5} : DHCPNameServer = 192.168.0.1 68.94.157.1
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\2375942554231343 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\2375942554633323 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\2646573746D2075726C69636 : DHCPNameServer = 4.2.2.2 8.8.8.8
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\445626F634861637D235B697C696E6B6 : DHCPNameServer = 208.67.222.222 208.67.220.220 24.196.64.53
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\445626F634861637D235B697C696E6B6D27657563747 : DHCPNameServer = 208.67.222.222 208.67.220.220 24.196.64.53
TCP: Interfaces\{1CE57D59-2D11-4D62-A9D8-652A807A97A5}\D424259353D2233336 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{7463B942-1238-4155-8D56-9ED7C4D447AA} : DHCPNameServer = 192.168.0.1 68.94.157.1
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\Toshiba\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [sRS Premium Sound HD] "C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe"  /f="C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_HD.zip" /h
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TPwrMain] C:\Program Files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
x64-Run: [TCrdMain] C:\Program Files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
x64-Run: [Teco] "C:\Program Files (x86)\TOSHIBA\TECO\Teco.exe" /r
x64-Run: [TosWaitSrv] C:\Program Files (x86)\TOSHIBA\TPHM\TosWaitSrv.exe
x64-Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [TosNC] C:\Program Files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
x64-Run: [TosReelTimeMonitor] C:\Program Files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\windows\System32\drivers\amdkmpfd.sys [2012-10-19 31872]
R0 SymDS;Symantec Data Store;C:\windows\System32\drivers\NISx64\1404000.028\SymDS64.sys [2013-8-15 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\System32\drivers\NISx64\1404000.028\SymEFA64.sys [2013-8-15 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-8-15 1393240]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\windows\System32\drivers\NISx64\1404000.028\ccSetx64.sys [2013-8-15 169048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130826.001\IDSviA64.sys [2013-8-27 520280]
R1 SymIRON;Symantec Iron Driver;C:\windows\System32\drivers\NISx64\1404000.028\Ironx64.sys [2013-8-15 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-8-15 433752]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2012-10-19 235520]
R2 GFNEXSrv;GFNEX Service;C:\windows\System32\GFNEXSrv.exe [2012-10-19 162824]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [2013-8-15 144368]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [2012-11-21 132056]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe [2012-10-19 126392]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2010-9-17 1248256]
R2 SSPORT;SSPORT;C:\windows\System32\drivers\SSPORT.SYS [2012-10-24 11576]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2012-2-9 295360]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\System32\drivers\TVALZFL.sys [2009-6-19 14472]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\windows\System32\drivers\amdhub30.sys [2012-10-19 103552]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\windows\System32\drivers\amdxhc.sys [2012-10-19 220288]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2012-10-19 95248]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-27 140376]
R3 PGEffect;Pangu effect driver;C:\windows\System32\drivers\PGEffect.sys [2012-10-19 38096]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-10-19 251496]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-10-19 565352]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\System32\drivers\rtl8192ce.sys [2012-10-19 1145448]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2012-10-19 57216]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2012-2-24 138152]
R3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2011-12-14 833976]
R3 usbfilter;AMD USB Filter Driver;C:\windows\System32\drivers\usbfilter.sys [2012-10-19 56448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-10-26 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-08-23 21:25:25 -------- d-----w- C:\Users\Fred\AppData\Local\ElevatedDiagnostics
2013-08-16 03:52:18 12541 ----a-w- C:\Users\Fred\jqs.exe
2013-08-16 02:46:06 796760 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\srtsp64.sys
2013-08-16 02:46:06 493656 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\SymDS64.sys
2013-08-16 02:46:06 433752 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\symnets.sys
2013-08-16 02:46:06 36952 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\srtspx64.sys
2013-08-16 02:46:06 23448 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\SymELAM.sys
2013-08-16 02:46:06 224416 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\Ironx64.sys
2013-08-16 02:46:06 169048 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\ccSetx64.sys
2013-08-16 02:46:06 1139800 ----a-r- C:\windows\System32\drivers\NISx64\1404000.028\SymEFA64.sys
2013-08-16 02:45:46 -------- d-----w- C:\windows\System32\drivers\NISx64\1404000.028
2013-08-16 02:45:46 -------- d-----w- C:\windows\System32\drivers\NISx64
2013-08-16 02:45:42 -------- d-----w- C:\Program Files (x86)\Norton Internet Security
2013-08-15 17:50:12 119885 ----a-w- C:\Users\Fred\icq.exe
2013-08-15 17:50:03 286705 ----a-w- C:\Users\Fred\notepad.exe
2013-08-15 15:40:36 85069 ----a-w- C:\Users\Fred\alg.exe
2013-08-15 15:40:26 727681 ----a-w- C:\Users\Fred\acrobat.exe
2013-08-14 13:39:22 224256 ----a-w- C:\windows\System32\wintrust.dll
2013-08-14 13:39:22 184320 ----a-w- C:\windows\System32\cryptsvc.dll
2013-08-14 13:39:22 175104 ----a-w- C:\windows\SysWow64\wintrust.dll
2013-08-14 13:39:22 1472512 ----a-w- C:\windows\System32\crypt32.dll
2013-08-14 13:39:22 140288 ----a-w- C:\windows\SysWow64\cryptsvc.dll
2013-08-14 13:39:22 139776 ----a-w- C:\windows\System32\cryptnet.dll
2013-08-14 13:39:22 1166848 ----a-w- C:\windows\SysWow64\crypt32.dll
2013-08-14 13:39:22 103936 ----a-w- C:\windows\SysWow64\cryptnet.dll
.
==================== Find3M  ====================
.
2013-08-21 04:21:42 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-08-21 04:21:42 692104 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2013-08-16 02:47:18 177312 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS
2013-07-26 05:13:37 2241024 ----a-w- C:\windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\windows\System32\ntdll.dll
2013-07-09 05:53:12 243712 ----a-w- C:\windows\System32\wow64.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\windows\System32\rpcrt4.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2013-07-09 04:53:47 1292192 ----a-w- C:\windows\SysWow64\ntdll.dll
2013-07-09 04:52:33 663552 ----a-w- C:\windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:33 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2013-07-09 04:45:07 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2013-07-09 02:49:42 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2013-07-09 02:49:41 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2013-07-09 02:49:39 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2013-07-09 02:49:38 2048 ----a-w- C:\windows\SysWow64\user.exe
2013-07-06 06:03:53 1910208 ----a-w- C:\windows\System32\drivers\tcpip.sys
2013-06-18 08:08:26 9728 ---ha-w- C:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-06-15 04:32:16 39936 ----a-w- C:\windows\System32\drivers\tssecsrv.sys
2013-06-05 03:34:27 3153920 ----a-w- C:\windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\windows\SysWow64\qedit.dll
.
============= FINISH: 15:26:07.57 ===============

 

 

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/24/2012 10:13:31 AM
System Uptime: 8/27/2013 11:31:34 AM (4 hours ago)
.
Motherboard: AMD |  | Pumori
Processor: AMD A8-4500M APU with Radeon HD Graphics    | Socket FT1 | 1387/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 581 GiB total, 491.43 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP53: 7/27/2013 1:23:53 AM - Scheduled Checkpoint
RP54: 7/30/2013 10:59:07 AM - Windows Backup
RP55: 8/7/2013 12:00:01 AM - Scheduled Checkpoint
RP56: 8/14/2013 1:18:19 AM - Scheduled Checkpoint
RP57: 8/15/2013 9:15:16 AM - Windows Update
RP58: 8/23/2013 12:27:24 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
A9CAD
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.6) MUI
Amazon Kindle
Amazon Links
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD VISION Engine Control Center
Applet
Bejeweled 3
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
D3DX10
FATE
Google Chrome
Google Update Helper
Java Auto Updater
Java 6 Update 25
Junk Mail filter update
Letters from Nowhere 2
Maintenance Samsung CLP-320 Series
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Norton Internet Security
Norton PC Checkup
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
Polar Bowler
Premium Sound HD
QuickBooks
QuickBooks Pro 2011
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Realtek WLAN Driver
Samsung CLP-310 Series
SAMSUNG Dr.Printer
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Synaptics Pointing Device Driver
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Disc Creator
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA PC Health Monitor
TOSHIBA Quality Application
TOSHIBA Recovery Media Creator
TOSHIBA ReelTime
TOSHIBA Resolution+ Plug-in for Windows Media Player
Toshiba Security Dashboard
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA User's Guide
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
TOSHIBARegistration
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update Installer for WildTangent Games App
WildTangent Games
WildTangent Games App (Toshiba Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
8/27/2013 9:41:54 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.
8/27/2013 9:35:00 AM, Error: Service Control Manager [7023]  - The Function Discovery Resource Publication service terminated with the following error:  %%-2147024891
8/27/2013 9:35:00 AM, Error: Service Control Manager [7003]  - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
8/27/2013 9:35:00 AM, Error: Service Control Manager [7003]  - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
8/27/2013 9:35:00 AM, Error: Service Control Manager [7000]  - The DgiVecp service failed to start due to the following error:  This driver has been blocked from loading
8/27/2013 9:35:00 AM, Error: Application Popup [1060]  - \??\C:\windows\SysWow64\Drivers\DgiVecp.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
8/27/2013 9:34:59 AM, Error: Service Control Manager [7023]  - The Computer Browser service terminated with the following error:  The specified service does not exist as an installed service.
8/23/2013 5:26:07 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  SRTSP
8/23/2013 5:25:44 PM, Error: SRTSP [4]  - Error loading virus definitions.
8/23/2013 4:24:40 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/23/2013 4:24:40 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/23/2013 4:24:38 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/23/2013 4:24:33 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
8/23/2013 4:24:21 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_NIS discache eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SymNetS Wanarpv6
8/23/2013 4:24:20 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
8/21/2013 5:04:29 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "109" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
8/21/2013 5:04:28 AM, Error: Service Control Manager [7000]  - The Google Update Service (gupdate) service failed to start due to the following error:  The pipe has been ended.
.
==== End Of File ===========================

 

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Here is the roguekiller report

 

 

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Fred [Admin rights]
Mode : Scan -- Date : 08/27/2013 15:41:11
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[RUN][sUSP PATH] HKCU\[...]\Run : Intuit Update (regsvr32.exe C:\Users\Fred\AppData\Local\Intuit\idqbe32.dll [x][x]) -> FOUND
[RUN][ZeroAccess] HKCU\[...]\Run : Google Update ("C:\Users\Fred\AppData\Local\Google\Desktop\Install\{e548caf8-59a8-a6a9-bd3d-38c2fcb5d819}\?��?��?��\?��?��?��\???ﯹ๛\{e548caf8-59a8-a6a9-bd3d-38c2fcb5d819}\GoogleUpdate.exe" >) -> FOUND
[RUN][sUSP PATH] HKUS\S-1-5-21-3814674113-2688740027-686404869-1000\[...]\Run : Intuit Update (regsvr32.exe C:\Users\Fred\AppData\Local\Intuit\idqbe32.dll [x][x]) -> FOUND
[RUN][ZeroAccess] HKUS\S-1-5-21-3814674113-2688740027-686404869-1000\[...]\Run : Google Update ("C:\Users\Fred\AppData\Local\Google\Desktop\Install\{e548caf8-59a8-a6a9-bd3d-38c2fcb5d819}\?��?��?��\?��?��?��\???ﯹ๛\{e548caf8-59a8-a6a9-bd3d-38c2fcb5d819}\GoogleUpdate.exe" >) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\n. [x]) -> FOUND
[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 :  (C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\n. [x]) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6475GSX ATA Device +++++
--- User ---
[MBR] 0d30aa75631b5fd8a2044c6d4fb0f4bd
[bSP] 7128719d69849d261134407e91496576 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 595108 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1221855232 | Size: 13871 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08272013_154111.txt >>

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Please read the following information first.

 

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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Appreciate the help.  Don't know how you can keep it all straight.  Here is the FRST log:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-08-2013 03
Ran by Fred (administrator) on 27-08-2013 16:08:18
Running from C:\Users\Fred\Desktop\frst folder
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

==================== Processes (Whitelisted) =================

(AMD) C:\windows\system32\atiesrxx.exe
(AMD) C:\windows\system32\atieclxx.exe
() C:\Windows\System32\GFNEXSrv.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
(Symantec Corporation) C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
(Intuit) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
(TOSHIBA Corporation) C:\windows\system32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TECO\TecoService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
(Symantec Corporation) C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(SRS Labs, Inc.) C:\Program Files\SRS Labs\SRS Control Panel\SRSPanel_64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TECO\Teco.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\ReelTime\TosReelTimeMonitor.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
(Synaptics Incorporated) C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(TOSHIBA Corporation) C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\ToshibaServiceStation.exe
() C:\Windows\Samsung\PanelMgr\SSMMgr.exe
() C:\Windows\Samsung\PanelMgr\caller64.exe
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
(TOSHIBA Corporation) C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
(Intuit Inc.) C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE
(TOSHIBA Corporation) C:\Program Files\Toshiba\TECO\TecoHook.exe
(Microsoft Corporation) C:\windows\splwow64.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [] -  [x]
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [12452456 2012-02-22] (Realtek Semiconductor)
HKLM\...\Run: [sRS Premium Sound HD] - C:\Program Files\SRS Labs\SRS Control Panel\SRS_Premium_Sound_HD.zip [223180 2012-03-22] ()
HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2866960 2011-12-19] (Synaptics Incorporated)
HKLM\...\Run: [TPwrMain] - C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE [590256 2011-09-23] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] - C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe [989056 2012-02-13] (TOSHIBA Corporation)
HKLM\...\Run: [Teco] - C:\Program Files\TOSHIBA\TECO\Teco.exe [1562032 2012-02-09] (TOSHIBA Corporation)
HKLM\...\Run: [TosWaitSrv] - C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe [712096 2011-12-14] (TOSHIBA Corporation)
HKLM\...\Run: [TosSENotify] - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe [710560 2012-02-24] (TOSHIBA Corporation)
HKLM\...\Run: [TosVolRegulator] - C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe [24376 2009-11-11] (TOSHIBA Corporation)
HKLM\...\Run: [TosNC] - C:\Program Files\Toshiba\BulletinBoard\TosNcCore.exe [597936 2011-07-27] (TOSHIBA Corporation)
HKLM\...\Run: [TosReelTimeMonitor] - C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe [38824 2011-06-28] (TOSHIBA Corporation)
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\n. ATTENTION! ====> ZeroAccess?
HKCU\...\Run: [intuit Update] - regsvr32.exe C:\Users\Fred\AppData\Local\Intuit\idqbe32.dll [x]
HKCU\...\Run: [Google Update*] -  [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKLM-x32\...\Run: [startCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [630912 2012-02-13] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [TSleepSrv] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe [253312 2011-11-21] (TOSHIBA)
HKLM-x32\...\Run: [NortonOnlineBackupReminder] - C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe [3218864 2011-06-22] (Toshiba)
HKLM-x32\...\Run: [ToshibaServiceStation] - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe [1298816 2011-07-11] (TOSHIBA Corporation)
HKLM-x32\...\Run: [intuit SyncManager] - C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe [2643320 2012-10-08] (Intuit Inc. All rights reserved.)
HKLM-x32\...\Run: [samsung PanelMgr] - C:\windows\Samsung\PanelMgr\ssmmgr.exe [618496 2010-06-07] ()
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [946352 2012-12-03] (Adobe Systems Incorporated)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Intuit Data Protect.lnk
ShortcutTarget: Intuit Data Protect.lnk -> C:\Program Files (x86)\Common Files\Intuit\DataProtect\IntuitDataProtect.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
ShortcutTarget: QuickBooks Update Agent.lnk -> C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\QuickBooks_Standard_21.lnk
ShortcutTarget: QuickBooks_Standard_21.lnk -> C:\Program Files (x86)\Intuit\QuickBooks 2011\QBW32.EXE (Intuit Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/advanced_search
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: SteadyVideoBHO Class - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
BHO-x32: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll (Symantec Corporation)
BHO-x32: SteadyVideoBHO Class - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} -  No File
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -  No File
Handler-x32: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
Handler-x32: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\\SysWOW64\mscoree.dll (Microsoft Corporation)
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Filter-x32: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1 68.94.157.1

Chrome:
=======


CHR DefaultSearchURL: (Google) - {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}sourceid=chrome&ie={inputEncoding}
CHR DefaultSuggestURL: (Google) - {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&hl={language}&q={searchTerms}
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\pdf.dll ()
CHR Plugin: (Norton Confidential) - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.1.0.30_0\npcoplgn.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Java Deployment Toolkit 6.0.250.6) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.)
CHR Plugin: (Java Platform SE 6 U25) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live\u0099 Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll No File
CHR Extension: () - C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.5.6.10_0
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\Exts\Chrome.crx

==================== Services (Whitelisted) =================

R2 GFNEXSrv; C:\Windows\System32\GFNEXSrv.exe [162824 2010-09-09] ()
R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [144368 2013-05-20] (Symantec Corporation)
R2 Norton PC Checkup Application Launcher; C:\Program Files (x86)\PC Checkup\SymcPCCULaunchSvc.exe [132056 2012-11-15] (Symantec Corporation)
R2 PCCUJobMgr; C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.38\ccSvcHst.exe [126392 2011-11-30] (Symantec Corporation)

==================== Drivers (Whitelisted) ====================

R0 amdkmpfd; C:\Windows\System32\DRIVERS\amdkmpfd.sys [31872 2012-02-01] (Advanced Micro Devices, Inc.)
R1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [1393240 2013-05-20] (Symantec Corporation)
R1 BHDrvx64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [1393240 2013-05-20] (Symantec Corporation)
R1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys [169048 2013-04-15] (Symantec Corporation)
S2 DgiVecp; C:\Windows\SysWow64\Drivers\DgiVecp.sys [49152 2004-10-18] (DeviceGuys, Inc.)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-08-27] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-08-27] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [140376 2013-08-27] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130826.001\IDSvia64.sys [520280 2013-08-20] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130826.001\IDSvia64.sys [520280 2013-08-20] (Symantec Corporation)
R3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\ENG64.SYS [126040 2013-08-25] (Symantec Corporation)
R3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\ENG64.SYS [126040 2013-08-25] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\EX64.SYS [2098776 2013-08-25] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\EX64.SYS [2098776 2013-08-25] (Symantec Corporation)
S3 Serial; C:\Windows\system32\drivers\serial.sys [94208 2009-07-13] (Brother Industries Ltd.)
R1 SRTSP; C:\Windows\system32\drivers\NISx64\1404000.028\SRTSP64.SYS [796760 2013-05-16] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS [36952 2013-03-04] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\NISx64\1404000.028\SYMDS64.SYS [493656 2013-05-21] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NISx64\1404000.028\SYMEFA64.SYS [1139800 2013-05-23] (Symantec Corporation)
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2013-08-15] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS [224416 2013-03-04] (Symantec Corporation)
R1 SymNetS; C:\Windows\system32\drivers\NISx64\1404000.028\SYMNETS.SYS [433752 2013-04-24] (Symantec Corporation)
S2 DgiVecp; \??\C:\windows\system32\Drivers\DgiVecp.sys [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-08-27 16:07 - 2013-08-27 16:07 - 00000000 ____D C:\Users\Fred\Desktop\frst folder
2013-08-27 15:44 - 2013-08-27 15:44 - 00000216 _____ C:\Users\Fred\Desktop\Need help removing Trojan.Zaccess - Malware Removal Help - Malwarebytes Forum.url
2013-08-27 15:41 - 2013-08-27 15:41 - 00002669 _____ C:\Users\Fred\Desktop\RKreport[0]_S_08272013_154111.txt
2013-08-27 15:37 - 2013-08-27 15:41 - 00000000 ____D C:\Users\Fred\Desktop\RK_Quarantine
2013-08-27 15:26 - 2013-08-27 15:26 - 00020876 _____ C:\Users\Fred\Desktop\dds.txt
2013-08-27 15:26 - 2013-08-27 15:26 - 00011852 _____ C:\Users\Fred\Desktop\attach.txt
2013-08-27 15:22 - 2013-08-27 09:25 - 00000207 _____ C:\Users\Fred\Desktop\Malware Removal Help - Malwarebytes Forum (2) - Copy.url
2013-08-27 15:21 - 2013-08-27 15:24 - 00000000 ____D C:\Users\Fred\Desktop\desktopold
2013-08-27 15:20 - 2013-08-27 15:20 - 03814400 _____ C:\Users\Fred\Desktop\RogueKillerX64.exe
2013-08-27 15:14 - 2013-08-27 15:14 - 00688992 ____R (Swearware) C:\Users\Fred\Desktop\dds.scr
2013-08-27 09:17 - 2013-08-27 09:17 - 00000177 _____ C:\Users\Fred\Desktop\I think my computer is infected or hijacked. What should I do Security  DSLReports, ISP Information.url
2013-08-23 22:25 - 2013-08-23 22:25 - 00000207 _____ C:\Users\Fred\Desktop\Malware Removal Help - Malwarebytes Forum.url
2013-08-15 22:52 - 2013-08-15 22:52 - 00012541 _____ C:\Users\Fred\jqs.exe
2013-08-15 21:49 - 2013-08-15 21:49 - 00000000 ____D C:\windows\System32\Tasks\Norton Internet Security
2013-08-15 21:47 - 2013-08-15 21:47 - 00002584 _____ C:\Users\Public\Desktop\Norton Internet Security.lnk
2013-08-15 21:45 - 2013-08-15 21:45 - 00000000 ____D C:\windows\system32\Drivers\NISx64
2013-08-15 21:45 - 2013-08-15 21:45 - 00000000 ____D C:\Program Files (x86)\Norton Internet Security
2013-08-15 12:50 - 2013-08-15 12:50 - 00286705 _____ C:\Users\Fred\notepad.exe
2013-08-15 12:50 - 2013-08-15 12:50 - 00119885 _____ C:\Users\Fred\icq.exe
2013-08-15 10:40 - 2013-08-15 10:40 - 00727681 _____ C:\Users\Fred\acrobat.exe
2013-08-15 10:40 - 2013-08-15 10:40 - 00085069 _____ C:\Users\Fred\alg.exe
2013-08-15 09:22 - 2013-07-26 00:13 - 02241024 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2013-08-15 09:22 - 2013-07-26 00:13 - 01365504 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2013-08-15 09:22 - 2013-07-26 00:13 - 00051712 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2013-08-15 09:22 - 2013-07-26 00:12 - 19239424 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 15405056 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 03958784 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 02647040 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00855552 _____ (Microsoft Corporation) C:\windows\system32\jscript.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00603136 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00526336 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00136704 _____ (Microsoft Corporation) C:\windows\system32\iesysprep.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00067072 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00053760 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2013-08-15 09:22 - 2013-07-26 00:12 - 00039936 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2013-08-15 09:22 - 2013-07-25 22:35 - 02706432 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2013-08-15 09:22 - 2013-07-25 22:13 - 01767936 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2013-08-15 09:22 - 2013-07-25 22:13 - 01141248 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 14329344 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 02877440 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 02048512 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00690688 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00493056 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00391168 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00109056 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesysprep.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00061440 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2013-08-15 09:22 - 2013-07-25 22:12 - 00039936 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2013-08-15 09:22 - 2013-07-25 22:11 - 13761024 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2013-08-15 09:22 - 2013-07-25 22:11 - 00033280 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2013-08-15 09:22 - 2013-07-25 21:49 - 02706432 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2013-08-15 09:22 - 2013-07-25 21:39 - 00089600 _____ (Microsoft Corporation) C:\windows\system32\RegisterIEPKEYs.exe
2013-08-15 09:22 - 2013-07-25 20:59 - 00071680 _____ (Microsoft Corporation) C:\windows\SysWOW64\RegisterIEPKEYs.exe
2013-08-14 08:39 - 2013-07-09 00:52 - 00224256 _____ (Microsoft Corporation) C:\windows\system32\wintrust.dll
2013-08-14 08:39 - 2013-07-09 00:46 - 01472512 _____ (Microsoft Corporation) C:\windows\system32\crypt32.dll
2013-08-14 08:39 - 2013-07-09 00:46 - 00184320 _____ (Microsoft Corporation) C:\windows\system32\cryptsvc.dll
2013-08-14 08:39 - 2013-07-09 00:46 - 00139776 _____ (Microsoft Corporation) C:\windows\system32\cryptnet.dll
2013-08-14 08:39 - 2013-07-08 23:52 - 00175104 _____ (Microsoft Corporation) C:\windows\SysWOW64\wintrust.dll
2013-08-14 08:39 - 2013-07-08 23:46 - 01166848 _____ (Microsoft Corporation) C:\windows\SysWOW64\crypt32.dll
2013-08-14 08:39 - 2013-07-08 23:46 - 00140288 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptsvc.dll
2013-08-14 08:39 - 2013-07-08 23:46 - 00103936 _____ (Microsoft Corporation) C:\windows\SysWOW64\cryptnet.dll
2013-08-14 08:34 - 2013-07-25 04:25 - 01888768 _____ (Microsoft Corporation) C:\windows\system32\WMVDECOD.DLL
2013-08-14 08:34 - 2013-07-25 03:57 - 01620992 _____ (Microsoft Corporation) C:\windows\SysWOW64\WMVDECOD.DLL
2013-08-14 08:34 - 2013-07-18 20:58 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\tzres.dll
2013-08-14 08:34 - 2013-07-18 20:41 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\tzres.dll
2013-08-14 08:34 - 2013-07-09 01:03 - 05550528 _____ (Microsoft Corporation) C:\windows\system32\ntoskrnl.exe
2013-08-14 08:34 - 2013-07-09 00:54 - 01732032 _____ (Microsoft Corporation) C:\windows\system32\ntdll.dll
2013-08-14 08:34 - 2013-07-09 00:53 - 00243712 _____ (Microsoft Corporation) C:\windows\system32\wow64.dll
2013-08-14 08:34 - 2013-07-09 00:51 - 01217024 _____ (Microsoft Corporation) C:\windows\system32\rpcrt4.dll
2013-08-14 08:34 - 2013-07-09 00:03 - 03968960 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe
2013-08-14 08:34 - 2013-07-09 00:03 - 03913664 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe
2013-08-14 08:34 - 2013-07-08 23:53 - 01292192 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntdll.dll
2013-08-14 08:34 - 2013-07-08 23:52 - 00663552 _____ (Microsoft Corporation) C:\windows\SysWOW64\rpcrt4.dll
2013-08-14 08:34 - 2013-07-08 23:52 - 00005120 _____ (Microsoft Corporation) C:\windows\SysWOW64\wow32.dll
2013-08-14 08:34 - 2013-07-08 21:49 - 00025600 _____ (Microsoft Corporation) C:\windows\SysWOW64\setup16.exe
2013-08-14 08:34 - 2013-07-08 21:49 - 00014336 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntvdm64.dll
2013-08-14 08:34 - 2013-07-08 21:49 - 00007680 _____ (Microsoft Corporation) C:\windows\SysWOW64\instnm.exe
2013-08-14 08:34 - 2013-07-08 21:49 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\user.exe
2013-08-14 08:34 - 2013-07-06 01:03 - 01910208 _____ (Microsoft Corporation) C:\windows\system32\Drivers\tcpip.sys
2013-08-14 08:34 - 2013-06-14 23:32 - 00039936 _____ (Microsoft Corporation) C:\windows\system32\Drivers\tssecsrv.sys
2013-08-14 08:34 - 2012-11-30 00:45 - 00362496 _____ (Microsoft Corporation) C:\windows\system32\wow64win.dll
2013-08-14 08:34 - 2012-11-30 00:45 - 00013312 _____ (Microsoft Corporation) C:\windows\system32\wow64cpu.dll
2013-08-14 08:34 - 2012-11-30 00:43 - 00016384 _____ (Microsoft Corporation) C:\windows\system32\ntvdm64.dll
2013-08-14 08:34 - 2012-11-30 00:41 - 01161216 _____ (Microsoft Corporation) C:\windows\system32\kernel32.dll
2013-08-14 08:34 - 2012-11-30 00:41 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\KernelBase.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00006144 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00005120 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004608 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00004096 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003584 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2013-08-14 08:34 - 2012-11-30 00:38 - 00003072 ____H (Microsoft Corporation) C:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:53 - 01114112 _____ (Microsoft Corporation) C:\windows\SysWOW64\kernel32.dll
2013-08-14 08:34 - 2012-11-29 23:53 - 00274944 _____ (Microsoft Corporation) C:\windows\SysWOW64\KernelBase.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00005120 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-file-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processthreads-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-sysinfo-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-synch-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-misc-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localregistry-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00004096 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-localization-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-processenvironment-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-namedpipe-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-memory-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-libraryloader-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-interlocked-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-heap-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-string-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-rtlsupport-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-profile-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-io-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-handle-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-fibers-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-errorhandling-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-delayload-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-debug-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-datetime-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 23:45 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-console-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 22:23 - 00338432 _____ (Microsoft Corporation) C:\windows\system32\conhost.exe
2013-08-14 08:34 - 2012-11-29 21:38 - 00006144 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-security-base-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 21:38 - 00004608 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 21:38 - 00003584 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-14 08:34 - 2012-11-29 21:38 - 00003072 ____H (Microsoft Corporation) C:\windows\SysWOW64\api-ms-win-core-util-l1-1-0.dll
2013-08-03 23:48 - 2013-08-07 01:09 - 00009779 _____ C:\Users\Fred\Documents\Kid Activities List for Mom - August 2013.xlsx
2013-07-30 17:47 - 2013-08-16 21:22 - 00010297 _____ C:\Users\Fred\Documents\KIDS DAILY SCHEDULE.xlsx
2013-07-29 15:48 - 2013-07-29 15:48 - 00010013 _____ C:\Users\Fred\Documents\BLCGO 2013 DONOR SUMMARY.xlsx

==================== One Month Modified Files and Folders =======

2013-08-27 16:07 - 2013-08-27 16:07 - 00000000 ____D C:\Users\Fred\Desktop\frst folder
2013-08-27 16:05 - 2013-04-03 23:08 - 00000099 _____ C:\Users\Public\LMDebug.log
2013-08-27 16:02 - 2012-10-19 13:00 - 01672250 _____ C:\windows\WindowsUpdate.log
2013-08-27 15:46 - 2012-10-19 13:41 - 00000912 _____ C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-08-27 15:44 - 2013-08-27 15:44 - 00000216 _____ C:\Users\Fred\Desktop\Need help removing Trojan.Zaccess - Malware Removal Help - Malwarebytes Forum.url
2013-08-27 15:41 - 2013-08-27 15:41 - 00002669 _____ C:\Users\Fred\Desktop\RKreport[0]_S_08272013_154111.txt
2013-08-27 15:41 - 2013-08-27 15:37 - 00000000 ____D C:\Users\Fred\Desktop\RK_Quarantine
2013-08-27 15:26 - 2013-08-27 15:26 - 00020876 _____ C:\Users\Fred\Desktop\dds.txt
2013-08-27 15:26 - 2013-08-27 15:26 - 00011852 _____ C:\Users\Fred\Desktop\attach.txt
2013-08-27 15:24 - 2013-08-27 15:21 - 00000000 ____D C:\Users\Fred\Desktop\desktopold
2013-08-27 15:21 - 2013-02-28 16:52 - 00000830 _____ C:\windows\Tasks\Adobe Flash Player Updater.job
2013-08-27 15:21 - 2009-07-13 23:45 - 00024608 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-27 15:21 - 2009-07-13 23:45 - 00024608 ____H C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-27 15:20 - 2013-08-27 15:20 - 03814400 _____ C:\Users\Fred\Desktop\RogueKillerX64.exe
2013-08-27 15:14 - 2013-08-27 15:14 - 00688992 ____R (Swearware) C:\Users\Fred\Desktop\dds.scr
2013-08-27 15:01 - 2012-10-19 13:41 - 00000908 _____ C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-08-27 09:43 - 2009-07-14 00:13 - 00778834 _____ C:\windows\system32\PerfStringBackup.INI
2013-08-27 09:34 - 2009-07-14 00:08 - 00000006 ____H C:\windows\Tasks\SA.DAT
2013-08-27 09:34 - 2009-07-13 23:51 - 00051289 _____ C:\windows\setupact.log
2013-08-27 09:25 - 2013-08-27 15:22 - 00000207 _____ C:\Users\Fred\Desktop\Malware Removal Help - Malwarebytes Forum (2) - Copy.url
2013-08-27 09:17 - 2013-08-27 09:17 - 00000177 _____ C:\Users\Fred\Desktop\I think my computer is infected or hijacked. What should I do Security  DSLReports, ISP Information.url
2013-08-25 18:36 - 2012-10-29 14:17 - 00334635 _____ C:\Users\Fred\Documents\Family Master Schedule.xlsx
2013-08-23 23:01 - 2012-10-25 00:49 - 00000000 ____D C:\Users\Fred\AppData\Local\CrashDumps
2013-08-23 22:25 - 2013-08-23 22:25 - 00000207 _____ C:\Users\Fred\Desktop\Malware Removal Help - Malwarebytes Forum.url
2013-08-23 17:37 - 2012-04-18 04:13 - 00000000 ____D C:\ProgramData\Norton
2013-08-23 17:37 - 2009-07-13 22:20 - 00000000 ____D C:\windows\registration
2013-08-23 17:27 - 2009-07-13 22:20 - 00000000 ____D C:\windows\system32\NDF
2013-08-23 17:12 - 2012-10-24 10:21 - 00000000 ____D C:\Users\Fred\AppData\Local\Google
2013-08-23 16:15 - 2012-10-24 10:30 - 00000000 ____D C:\Users\Fred\Documents\Sudoku
2013-08-23 14:39 - 2012-10-24 10:13 - 00000000 ____D C:\Users\Fred
2013-08-20 23:21 - 2013-02-28 16:52 - 00003768 _____ C:\windows\System32\Tasks\Adobe Flash Player Updater
2013-08-20 23:21 - 2012-04-18 04:08 - 00692104 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2013-08-20 23:21 - 2012-04-18 04:08 - 00071048 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2013-08-20 00:38 - 2012-10-24 12:55 - 00000000 ____D C:\Users\Fred\Documents\WPH
2013-08-19 17:52 - 2010-11-20 22:47 - 00156372 _____ C:\windows\PFRO.log
2013-08-16 22:15 - 2009-07-13 22:20 - 00000000 ____D C:\windows\rescache
2013-08-16 21:22 - 2013-07-30 17:47 - 00010297 _____ C:\Users\Fred\Documents\KIDS DAILY SCHEDULE.xlsx
2013-08-15 23:03 - 2012-10-24 16:01 - 00000000 ____D C:\Users\Fred\AppData\Local\Intuit
2013-08-15 22:52 - 2013-08-15 22:52 - 00012541 _____ C:\Users\Fred\jqs.exe
2013-08-15 21:50 - 2012-11-30 11:12 - 00000000 ____D C:\Users\Fred\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
2013-08-15 21:49 - 2013-08-15 21:49 - 00000000 ____D C:\windows\System32\Tasks\Norton Internet Security
2013-08-15 21:47 - 2013-08-15 21:47 - 00002584 _____ C:\Users\Public\Desktop\Norton Internet Security.lnk
2013-08-15 21:47 - 2012-10-19 13:49 - 00177312 _____ (Symantec Corporation) C:\windows\system32\Drivers\SYMEVENT64x86.SYS
2013-08-15 21:47 - 2012-10-19 13:49 - 00007631 _____ C:\windows\system32\Drivers\SYMEVENT64x86.CAT
2013-08-15 21:47 - 2012-10-19 13:49 - 00003234 _____ C:\windows\System32\Tasks\Norton WSC Integration
2013-08-15 21:45 - 2013-08-15 21:45 - 00000000 ____D C:\windows\system32\Drivers\NISx64
2013-08-15 21:45 - 2013-08-15 21:45 - 00000000 ____D C:\Program Files (x86)\Norton Internet Security
2013-08-15 21:41 - 2012-10-19 13:42 - 00000000 ____D C:\Program Files\Google
2013-08-15 21:41 - 2012-10-19 13:41 - 00000000 ____D C:\Program Files (x86)\Google
2013-08-15 21:20 - 2012-11-30 11:12 - 00000000 ____D C:\Users\Public\Downloads\Norton
2013-08-15 20:55 - 2012-10-19 13:41 - 00000000 ____D C:\ProgramData\Google
2013-08-15 12:50 - 2013-08-15 12:50 - 00286705 _____ C:\Users\Fred\notepad.exe
2013-08-15 12:50 - 2013-08-15 12:50 - 00119885 _____ C:\Users\Fred\icq.exe
2013-08-15 10:40 - 2013-08-15 10:40 - 00727681 _____ C:\Users\Fred\acrobat.exe
2013-08-15 10:40 - 2013-08-15 10:40 - 00085069 _____ C:\Users\Fred\alg.exe
2013-08-15 09:17 - 2012-10-24 21:32 - 00000000 ____D C:\ProgramData\Microsoft Help
2013-08-13 10:32 - 2012-10-24 10:17 - 00000000 ____D C:\Users\Fred\AppData\Local\SRS Labs
2013-08-10 18:03 - 2009-07-13 22:20 - 00000000 ____D C:\windows\AppCompat
2013-08-07 01:09 - 2013-08-03 23:48 - 00009779 _____ C:\Users\Fred\Documents\Kid Activities List for Mom - August 2013.xlsx
2013-07-29 15:48 - 2013-07-29 15:48 - 00010013 _____ C:\Users\Fred\Documents\BLCGO 2013 DONOR SUMMARY.xlsx

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\@

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\@

ZeroAccess:
C:\$Recycle.Bin\S-1-5-21-3814674113-2688740027-686404869-1000\$e548caf859a8a6a9bd3d38c2fcb5d819

ZeroAccess:
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819

Files to move or delete:
====================
C:\Users\Fred\acrobat.exe
C:\Users\Fred\alg.exe
C:\Users\Fred\icq.exe
C:\Users\Fred\jqs.exe
C:\Users\Fred\notepad.exe
C:\Users\Fred\AppData\Local\Temp\DefaultAssets.exe
C:\Users\Fred\AppData\Local\Temp\DefaultOfflineContent.exe
C:\Users\Fred\AppData\Local\Temp\FP_AX_MSI_INSTALLER.exe
C:\Users\Fred\AppData\Local\Temp\InstallFlashPlayer.exe
C:\Users\Fred\AppData\Local\Temp\NLStubInstallerResources.dll
C:\Users\Fred\AppData\Local\Temp\ose00000.exe
C:\Users\Fred\AppData\Local\Temp\oznotlfv.dll
C:\Users\Fred\AppData\Local\Temp\PCCU_Installer.exe
C:\Users\Fred\AppData\Local\Temp\{16AA8FB8-4A98-4757-B7A5-0FF22C0A6E33}_1\dbdata.dll
C:\Users\Fred\AppData\Local\Temp\{16AA8FB8-4A98-4757-B7A5-0FF22C0A6E33}_0\dbdata.dll
C:\Users\Fred\AppData\Local\Temp\PCCUMigration\SymcPCCUInstaller.exe
C:\Users\Fred\AppData\Local\Temp\layfn\layfn.dll

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-08-22 01:11

==================== End Of Log ============================

Addition.txt

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Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then......

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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I will go do the mbar next.  Here is the fixlog:

 

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 27-08-2013 03
Ran by Fred at 2013-08-27 16:34:49 Run:1
Running from C:\Users\Fred\Desktop\frst folder
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819\n.
HKCU\...\Run: [intuit Update] - regsvr32.exe C:\Users\Fred\AppData\Local\Intuit\idqbe32.dll [x]
HKCU\...\Run: [Google Update*] -  [x]
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819
C:\$Recycle.Bin\S-1-5-21-3814674113-2688740027-686404869-1000\$e548caf859a8a6a9bd3d38c2fcb5d819
C:\Users\Fred\acrobat.exe
C:\Users\Fred\alg.exe
C:\Users\Fred\icq.exe
C:\Users\Fred\jqs.exe
C:\Users\Fred\notepad.exe

*****************

HKLM\Software\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InprocServer32\\Default => Value was restored successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\Intuit Update => Value deleted successfully.
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\\Google Update* => Value deleted successfully.
C:\$Recycle.Bin\S-1-5-18\$e548caf859a8a6a9bd3d38c2fcb5d819 => Moved successfully.
C:\$Recycle.Bin\S-1-5-21-3814674113-2688740027-686404869-1000\$e548caf859a8a6a9bd3d38c2fcb5d819 => Moved successfully.
C:\Users\Fred\acrobat.exe => Moved successfully.
C:\Users\Fred\alg.exe => Moved successfully.
C:\Users\Fred\icq.exe => Moved successfully.
C:\Users\Fred\jqs.exe => Moved successfully.
C:\Users\Fred\notepad.exe => Moved successfully.

==== End of Fixlog ====

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MBAR found one threat the first time and none the second.  Here are the logs:

 

I will check functionality on the listed items this evening and run the fixdamage if I find anything amiss.

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1005
www.malwarebytes.org

Database version: v2013.08.27.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Fred :: FRED-PC [administrator]

8/27/2013 5:34:28 PM
mbar-log-2013-08-27 (17-34-28).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 238820
Time elapsed: 21 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_25

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 5878702080, free: 3803967488

Downloaded database version: v2013.08.27.08
Downloaded database version: v2013.08.06.01
Initializing...
======================
------------ Kernel report ------------
     08/27/2013 16:42:13
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\DRIVERS\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\amdkmpfd.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\ccSetx64.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SRTSP64.SYS
\SystemRoot\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS
\SystemRoot\system32\drivers\NISx64\1404000.028\Ironx64.SYS
\??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\ENG64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMNETS.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130826.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\rtl8192Ce.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\amdxhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\amdhub30.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\??\C:\windows\system32\Drivers\SSPORT.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\usp10.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\imm32.dll
\Windows\System32\gdi32.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\imagehlp.dll
\Windows\System32\kernel32.dll
\Windows\System32\ws2_32.dll
\Windows\System32\urlmon.dll
\Windows\System32\clbcatq.dll
\Windows\System32\wininet.dll
\Windows\System32\ole32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\setupapi.dll
\Windows\System32\shlwapi.dll
\Windows\System32\iertutil.dll
\Windows\System32\msctf.dll
\Windows\System32\difxapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\shell32.dll
\Windows\System32\normaliz.dll
\Windows\System32\user32.dll
\Windows\System32\psapi.dll
\Windows\System32\sechost.dll
\Windows\System32\lpk.dll
\Windows\System32\comdlg32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\devobj.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005efd790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8005f09680
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005efd790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005e5f9d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005efd790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f09680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A34CB41E

Partition information:

    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 1218781184

    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1221855232  Numsec = 28407808
    Partition is not bootable
Hidden partition VBR is not infected.

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
Done!
Infected: HKCU\SOFTWARE\CLASSES\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9} --> [Hijack.Trojan.Siredef.C]
Scan finished
Creating System Restore point...
Cleaning up...
Executing an action fixdamage.exe...
Success!
Queuing an action fixdamage.exe
Removal successful. No system shutdown is required.
=======================================

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_25

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 5878702080, free: 4613316608

=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1005

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16660

Java version: 1.6.0_25

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.896000 GHz
Memory total: 5878702080, free: 4395638784

Downloaded database version: v2013.08.27.09
=======================================
------------ Kernel report ------------
     08/27/2013 17:34:21
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\pciide.sys
\SystemRoot\system32\DRIVERS\PCIIDEX.SYS
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\DRIVERS\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\DRIVERS\amdkmpfd.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\ccSetx64.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SRTSP64.SYS
\SystemRoot\system32\drivers\NISx64\1404000.028\SRTSPX64.SYS
\SystemRoot\system32\drivers\NISx64\1404000.028\Ironx64.SYS
\??\C:\windows\system32\Drivers\SYMEVENT64x86.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\VirusDefs\20130827.002\ENG64.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\drivers\NISx64\1404000.028\SYMNETS.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\IPSDefs\20130826.001\IDSvia64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.4.0.40\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\rtl8192Ce.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\amdxhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\usbfilter.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\amdhub30.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\RtsUStor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\??\C:\windows\system32\Drivers\SSPORT.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\imagehlp.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\user32.dll
\Windows\System32\ole32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\normaliz.dll
\Windows\System32\oleaut32.dll
\Windows\System32\urlmon.dll
\Windows\System32\shlwapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\psapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\sechost.dll
\Windows\System32\wininet.dll
\Windows\System32\usp10.dll
\Windows\System32\ws2_32.dll
\Windows\System32\nsi.dll
\Windows\System32\iertutil.dll
\Windows\System32\difxapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\kernel32.dll
\Windows\System32\advapi32.dll
\Windows\System32\imm32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\lpk.dll
\Windows\System32\shell32.dll
\Windows\System32\msctf.dll
\Windows\System32\wintrust.dll
\Windows\System32\KernelBase.dll
\Windows\System32\comctl32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\devobj.dll
\Windows\System32\msasn1.dll
----------- End -----------
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_2_1221855232_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8005ee2790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\
Lower Device Object: 0xfffffa8005eea680
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8005ee2790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8005ee22c0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8005ee2790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005eea680, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A34CB41E

Partition information:

    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 1218781184

    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1221855232  Numsec = 28407808
    Partition is not bootable
Hidden partition VBR is not infected.

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_2_1221855232_i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
Removal finished

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Everything seems to be operating as expected.  The firewall is being managed by Norton, but of course this infection got through there - is that something I should change?

 

Here is the RogueKiller log...

 

 

 

RogueKiller V8.6.6 _x64_ [Aug 19 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Fred [Admin rights]
Mode : Scan -- Date : 08/27/2013 19:53:24
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK6475GSX ATA Device +++++
--- User ---
[MBR] 0d30aa75631b5fd8a2044c6d4fb0f4bd
[bSP] 7128719d69849d261134407e91496576 : Windows Vista MBR Code
Partition table:
0 - [ACTIVE] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 1500 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 3074048 | Size: 595108 Mo
2 - [XXXXXX] NTFS (0x17) [HIDDEN!] Offset (sectors): 1221855232 | Size: 13871 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_08272013_195324.txt >>
RKreport[0]_S_08272013_154111.txt

 

 

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The firewall is being managed by Norton, but of course this infection got through there - is that something I should change?

No...Norton is OK as a FW.

-------------------------------

Lets check for any adware while you're here: (we'll check the computers security when we're done)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

If you agree with everything listed to be removed in the folders section...........

Double click on AdwCleaner.exe to run the tool again.

  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Running the malwarebytes scan now.

 

Here are the adwcleaner logs:

 

 

First one:

 

# AdwCleaner v3.001 - Report created 27/08/2013 at 20:47:00
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Fred - FRED-PC
# Running from : C:\Users\Fred\Desktop\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Found C:\Users\Fred\AppData\Local\Temp\boost_interprocess

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660

-\\ Google Chrome v29.0.1547.57

[ File : C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [684 octets] - [27/08/2013 20:47:00]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [743 octets] ##########

 

 

 

And after the reboot:

 

 

# AdwCleaner v3.001 - Report created 27/08/2013 at 20:52:06
# Updated 24/08/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Fred - FRED-PC
# Running from : C:\Users\Fred\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Fred\AppData\Local\Temp\boost_interprocess

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660

-\\ Google Chrome v29.0.1547.57

[ File : C:\Users\Fred\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [822 octets] - [27/08/2013 20:47:00]
AdwCleaner[R1].txt - [881 octets] - [27/08/2013 20:50:39]
AdwCleaner[s0].txt - [807 octets] - [27/08/2013 20:52:06]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [866 octets] ##########

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No malicious items detectedon the Malwarebytes Quick Scan.  Here's the log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.28.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16660
Fred :: FRED-PC [administrator]

8/27/2013 8:59:10 PM
mbam-log-2013-08-27 (20-59-10).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217079
Time elapsed: 4 minute(s), 49 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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Good.....

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Security Check ran fine the first time and here is the log:

 

 

 

 Results of screen317's Security Check version 0.99.73 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Internet Security  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 6 Update 25 
 Java version out of Date!
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Google Chrome 28.0.1500.95 
 Google Chrome 29.0.1547.57 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

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Java™ 6 Update 25 <----please uninstall from your add/remove programs

Java version out of Date! <-------Download and install the latest version (Java™ 7 Update 25) from HereUncheck the box to install the Ask toolbar!!! and any other free "stuff".

 

------------------------------

Adobe Reader 10.1.6 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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