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Removal of Pup.Optional.Opencandy

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Ive checked the forums, and tried to remove this using Junkware removal, Hitman, Malware bites, and adware remover, but this keeps periodically showing up in system restore files (as per Malware Bites scan). Ive disabled system restore, and deleted previous restore points, but still shows up.

If you could help i would appreciate it.


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Hello captainslow and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.


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Hello Borislav, thanks for the reply (and reminder how to spell the website name :D My fault ).

I tried afew more adware removers, went through the process again, deleted previous restore points again, and it seems to be gone...if it comes back, il be sure to contact you on this thread. Thanks

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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