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URL:Mal Infection


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Hello- Avast indicates it keeps blocking improper contacts from a "URL:Mal" infection.  I have searched and followed the directions given to a few others that use a variety of different scanners/etc.  Those scanners often detect an infection and say they are fixing it, but it reoccurs.

 

DDS.TXT

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16660
Run by Michelle at 23:40:15 on 2013-08-17
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.1912.576 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Emsisoft Anti-Malware *Enabled/Outdated* {8504DEEF-CC04-1F76-2137-F1A5F4A659DA}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Emsisoft Anti-Malware *Enabled/Outdated* {3E653F0B-EA3E-10F8-1B87-CAD78F211367}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\Hpservice.exe
C:\Program Files (x86)\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files (x86)\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\PTChangeFilterService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\spool\drivers\x64\3\E_YATIH4A.EXE
C:\Users\Michelle\AppData\Roaming\TuneUp Software\WIN56EF.exe
C:\Users\Michelle\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\Juniper Networks\JamUI\Pulse.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Emsisoft Anti-Malware\a2guard.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\taskmgr.exe
C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\a2start.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\taskhost.exe
C:\Windows\system32\LogonUI.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\AVAST Software\Avast\setup\avast.setup
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\taskeng.exe
C:\Users\Michelle\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Maxthon3\Bin\Maxthon.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uProxyServer = gpproxy.geico.net:80
uProxyOverride = *.geico.net;10.*.*.*;*.em.geico*;12.3.19.*;172.17.19.*;172.17.27.*;*.geico.corp.net;hosted.hncis.com;*.estara*;172.160.*.*;98.129.210.34;maverick.private.geico.com;iceman.private.geico.com;viper.private.geico.com;*.private.geicoddc.net;192.168.30.*;gragw.private.geico.com;<local>
uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
uURLSearchHooks: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - <orphaned>
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIH4A.EXE /EPT "EPLTarget\P0000000000000000" /M "WP-4540 Series"
uRun: [Google Update] "C:\Users\Michelle\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [GameServer30] "C:\Users\Michelle\AppData\Roaming\Kuimf\WIN62C5.exe"
uRun: [imInstaller Update] regsvr32.exe C:\Users\Michelle\AppData\Local\ImInstaller\cxcseqlmji.dll
uRun: [GameServer33] "C:\Users\Michelle\AppData\Roaming\TuneUp Software\WIN56EF.exe"
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [soundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun: [JunosPulse] C:\Program Files (x86)\Common Files\Juniper Networks\JamUI\Pulse.exe -tray
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [emsisoft anti-malware] "c:\program files (x86)\emsisoft anti-malware\a2guard.exe" /d=60
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVZOVgtTlNWVkwtTzRCWlEtUUlNQ0wtUVREQ0gtNElKTUg"&"inst=NzctNjU3NTYzMDAxLVhPMTArMTItTElDKzIyLUZMMTArMS1TUDErMS1TUDFUQisxLVNQMVMyKzEtU1VEKzEtRERUKzI3MDktUzFJKzEtU1UzKzEtRlVJKzItVEwrMS1DSUQxMCsxLUNJRCsxMC1GMTBNVDEzKzEtRjEwTVQxM0QrMy1GMTBNVDEzSUQrNjU3NTYzMDAxLUYxME0xM1YrNS1GMTBNMTMrMS1GMTBNMTNEKzItRjEwTTEzSUQrNjU3NTYzMDAxLUMxMFUrMTExMy1UQkNWKzE"&"prod=90"&"ver=10.0.1432
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{0A01DAF7-18E7-4E08-9177-CCF9071CF7B4} : NameServer = 10.248.56.36,10.248.56.35
TCP: Interfaces\{362B6D5D-373D-4C9E-B2ED-F8A2B1955C99} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{362B6D5D-373D-4C9E-B2ED-F8A2B1955C99}\2456C6B696E6F5E413F5346364134403 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{362B6D5D-373D-4C9E-B2ED-F8A2B1955C99}\84F4D454D213449323 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{4660EF87-D5D3-458D-BFF1-F41CEF286408} : NameServer = 10.248.56.36 10.248.56.35
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R? AVG Security Toolbar Service;AVG Security Toolbar Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64
R? jnprTdi_732_28927;Juniper Networks TDI Filter Driver (jnprTdi_732_28927)
R? jnprva;Juniper Networks Virtual Adapter Service
R? netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit
R? NMgamingmsFltr;USB Optical Mouse
R? ose64;Office 64 Source Engine
R? PTUMLBUS;PTUML USB Composite Device Driver
R? PTUMLCVsp;PANTECH UML290 Connection Manager Port
R? PTUMLMdm;PANTECH UML290
R? PTUMLNET61;PANTECH UML290 WWAN (NDIS6.1)
R? PTUMLNVsp;PANTECH UML290 NMEA Port
R? PTUMLRMNET;PANTECH UML290 RMNET Service
R? PTUMLVsp;PANTECH UML290 Diagnostic Port
R? StorSvc;Storage Service
R? TsUsbFlt;TsUsbFlt
R? WatAdminSvc;Windows Activation Technologies Service
S? a2acc;a2acc
S? a2AntiMalware;Emsisoft Anti-Malware 8.0 - Service
S? A2DDA;A2 Direct Disk Access Support Driver
S? a2injectiondriver;a2injectiondriver
S? a2util;a-squared Malware-IDS utility driver
S? aswFsBlk;aswFsBlk
S? aswMonFlt;aswMonFlt
S? aswRvrt;aswRvrt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? aswVmm;aswVmm
S? ATSwpWDF;AuthenTec TruePrint USB WDF Driver
S? avast! Antivirus;avast! Antivirus
S? cleanhlp;cleanhlp
S? e1yexpress;Intel® Gigabit Network Connections Driver
S? EpsonCustomerParticipation;EpsonCustomerParticipation
S? HP ProtectTools Service;HP ProtectTools Service
S? hpsrv;HP Service
S? jnprna;Juniper Network Agent Miniport
S? JnprVaMgr;Juniper Networks Virtual Adapter Manager Service
S? JuniperAccessService;Juniper Unified Network Service
S? MBAMProtector;MBAMProtector
S? MBAMScheduler;MBAMScheduler
S? MBAMService;MBAMService
S? NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit
.
=============== Created Last 30 ================
.
2013-08-18 00:20:56 -------- d-----w- C:\Program Files (x86)\Emsisoft Anti-Malware
2013-08-18 00:18:53 12872 ----a-w- C:\Windows\System32\bootdelete.exe
2013-08-18 00:06:43 -------- d-----w- C:\ProgramData\HitmanPro
2013-08-17 18:33:44 -------- d-----w- C:\Program Files (x86)\Mighty Uninstaller
2013-08-16 23:20:52 72016 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-08-16 23:20:49 1030952 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-08-16 23:20:48 189936 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-08-16 23:20:47 65336 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-08-16 23:20:39 80816 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-08-16 23:18:51 41664 ----a-w- C:\Windows\avastSS.scr
2013-08-16 23:18:10 -------- d-----w- C:\Program Files\AVAST Software
2013-08-16 23:16:01 -------- d-----w- C:\ProgramData\AVAST Software
2013-08-14 02:17:59 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-14 02:17:59 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-14 02:17:59 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-14 02:17:59 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-14 02:17:59 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-14 02:17:59 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-14 02:17:59 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-14 02:17:55 39936 ----a-w- C:\Windows\System32\drivers\tssecsrv.sys
2013-08-14 02:17:42 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-08-14 02:04:51 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DFC50501-8CB7-4DEB-81EB-965A604EEE0A}\mpengine.dll
2013-08-13 21:18:40 -------- d-----w- C:\Users\Michelle\AppData\Local\Adobe
2013-08-13 00:58:11 -------- d-----w- C:\Users\Michelle\AppData\Roaming\Malwarebytes
2013-08-13 00:58:03 -------- d-----w- C:\ProgramData\Malwarebytes
2013-08-13 00:58:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-08-13 00:58:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-13 00:39:03 0 ----a-w- C:\Users\Michelle\notepad.exe
2013-08-13 00:39:02 119041 ----a-w- C:\Users\Michelle\teamviewer.exe
2013-08-13 00:39:01 0 ----a-w- C:\Users\Michelle\alg.exe
2013-08-10 23:26:59 -------- d-----w- C:\Users\Michelle\AppData\Local\ImInstaller
.
==================== Find3M  ====================
.
2013-07-26 05:13:37 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-07-26 05:12:08 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-26 05:12:04 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-07-26 05:12:03 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-07-26 03:35:08 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-26 03:13:24 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-26 03:12:04 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-26 03:12:00 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-07-26 03:12:00 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-07-26 02:49:14 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-26 02:39:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-07-26 01:59:38 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 06:03:30 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-07-09 05:54:22 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-07-09 05:52:52 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-09 05:03:34 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-07-09 05:03:34 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-09 04:45:07 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
.
============= FINISH:  5:55:29.68 ===============
 
Attach.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional 
Boot Device: \Device\HarddiskVolume1
Install Date: 3/9/2011 7:12:48 PM
System Uptime: 8/18/2013 5:16:23 AM (0 hours ago)
.
Motherboard: Hewlett-Packard |  | 30E1
Processor: Intel® Core2 Duo CPU     L9400  @ 1.86GHz | Intel® Genuine processor | 1867/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 102 GiB total, 27.538 GiB free.
D: is FIXED (FAT32) - 1 GiB total, 0.971 GiB free.
E: is FIXED (NTFS) - 9 GiB total, 3.03 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
6500_E709_BasicWeb
6500_E709_Help_BasicWeb
Adobe Flash Player 11 ActiveX
Adobe Reader XI (11.0.03)
Adobe Shockwave Player 11.6
Amazon Kindle
avast! Free Antivirus
Bing Rewards Client Installer
bpd_scan
BPDSoftware_Ini
BufferChm
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Download Navigator
Dropbox
Emsisoft Anti-Malware
Epson Connect
Epson Customer Participation
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EPSON WP-4540 Series Printer Uninstall
EpsonNet Print
Google Chrome
Google Talk Plugin
Google Update Helper
HP 3D DriveGuard
HP ESU for Microsoft Windows 7
HP Officejet 6500 E709 Series
HP ProtectTools Security Manager
HP ProtectTools Security Manager Suite
HP Quick Launch Buttons
Java Auto Updater
Java 6 Update 26
Juniper Networks Host Checker
Juniper Networks Network Connect 6.5.0
Juniper Networks Network Connect 7.0.0
Juniper Networks Network Connect 7.1.0
Juniper Networks, Inc. Setup Client
Juniper Networks, Inc. Setup Client 64-bit Activex Control
Junos Pulse 3.1
Junos Pulse Core Components
Junos Pulse Drivers Add-On
Junos Pulse Host Checker Plugin Add-On
Junos Pulse Tunnel Manager Add-On
Junos Pulse UAC/NC Components
Malwarebytes Anti-Malware version 1.75.0.1300
Maxthon 3
Microsoft .NET Framework 4 Client Profile
Microsoft Default Manager
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MightyUninstaller
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network64
Picasa 3
QLBCASL
RICOH Media Driver
ROBLOX Player for Michelle
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 64-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 64-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 64-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition
swMSM
Synaptics Pointing Device Driver
Toolbox
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
VC8 CRT
Visual Studio 2008 x64 Redistributables
WebReg
.
==== End Of File ===========================
 

 

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Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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You don't have to reload Windows......we'll run some scans:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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