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help im infected rootkit.0Access found during mbytes scan


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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

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Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

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Failure to remove such software will result in your topic being closed and no further assistance being provided.

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Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Yes, you're infected:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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Looks like the infection is gone, what else did you do??

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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hi mrc ithink m-bytes remove access0rootkit, here are the logs ,but on the mbar scan it found 8 files infected, i ran clean up and reran mabr,now ok,  thanks sam

 

also checked window update,ie,anti virus-in security ok but shows no antivirus but msoft sec essentials is on at taskbar on browser?

mbar-log-2013-08-09 (11-37-51).txt

mbar-log-2013-08-09 (11-57-33).txt

system-log.txt

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Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

 

[sERVICE][ZeroAccess] HKLM\[...]\CCSet\[...]\Services : ???etadpug ("C:\Program Files\Google\Desktop\Install\{5973ea53-e50c-110b-d92f-2190274af1da}\ \ \???ﯹ๛\{5973ea53-e50c-110b-d92f-2190274af1da}\GoogleUpdate.exe" < [x]) -> FOUND

[sERVICE][ZeroAccess] HKLM\[...]\CS001\[...]\Services : ???etadpug ("C:\Program Files\Google\Desktop\Install\{5973ea53-e50c-110b-d92f-2190274af1da}\ \ \???ﯹ๛\{5973ea53-e50c-110b-d92f-2190274af1da}\GoogleUpdate.exe" < [x]) -> FOUND

[sERVICE][ZeroAccess] HKLM\[...]\CS003\[...]\Services : ???etadpug ("C:\Program Files\Google\Desktop\Install\{5973ea53-e50c-110b-d92f-2190274af1da}\ \ \???ﯹ๛\{5973ea53-e50c-110b-d92f-2190274af1da}\GoogleUpdate.exe" < [x]) -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Files tab and put a check next to these and uncheck the rest. (if found)

 

[ZeroAccess][Folder] Install : C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Desktop\Install [-] --> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Processes tab and put a check next to these and uncheck the rest. (if found)

 

[ZeroAccess][sERVICE] ???etadpug -- "C:\Program Files\Google\Desktop\Install\{5973ea53-e50c-110b-d92f-2190274af1da}\ \ \???ﯹ๛\{5973ea53-e50c-110b-d92f-2190274af1da}\GoogleUpdate.exe" < [x] -> STOPPED

Now click Delete on the right hand column under Options

-------------

Reboot and re-scan with RK, post the new log.

MrC

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Looks Good......lets double check it:

 

Please download Farbar Recovery Scan Tool and save it to a folder. (32bit version)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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