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Malwarebytes Freezing

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Hello, I've been having trouble with malwarebytes freezing when I run a quick scan, and the moderator at the malwarebytes support forum thinks I may already be infected with malware. Are there any other programs that I can run to detect the malware and get malwarebytes to stop freezing? I copied my previous post and attached my reports. Thanks.




Hi, I recently purchased malwarebytes, but I have been unable to complete even a quick scan because the scan freezes up after running for only 20 seconds or so. I've tried cleaning up temporary internet files and excluding malwarebytes in Microsoft Security Essentials, but I still have the same problem with malwarebytes freezing. I've attached the reports for you to look at. Thanks for the help. 


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Posted Today, 03:46 PM

Hello and Welcome to Malwarebytes

Looks like you are having some issues with some services starting up as well, this could be caused by either an infection or a hardware/software conflict.... the experts can help you get it all sorted out.

Being that you may be infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you 





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