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Hi guys,

Recently I've been receiving spam from chat sessions with my girlfriend's Windows Live Messenger account while her messenger wasn't even running...

I've had her change her password, I ran many scans (Spybot, Ad-Aware, PC Tools antivirus, House Call, Vundofixes etc.) and removed most processes I thought looked suspicious from her task manager... But that did not fix the problem...

And now I'm a bit lost, I don't know where to go from here so I ran Hijackthis and thought maybe someone could help me by taking a look at the log and telling me if you see something suspicious...

Thanks a lot guys!!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 22:39:14, on 2009-03-23

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Protector Suite QL\upeksvr.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Intel\AMT\atchksrv.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\Intel\AMT\LMS.exe

C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\ThpSrv.exe

C:\Program Files\ThreatFire\TFService.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

C:\Program Files\Intel\AMT\UNS.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Windows\System32\ThpSrv.exe

C:\Program Files\Intel\AMT\atchk.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\rundll32.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\PC Tools AntiVirus\PCTAV.exe

C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Protector Suite QL\psqltray.exe

C:\Program Files\Apoint2K\ApMsgFwd.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Users\Marie\Davy\HiJackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.shoptoshiba.ca/welcome

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.shoptoshiba.ca/welcome

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [ThpSrv] C:\Windows\system32\thpsrv /logon

O4 - HKLM\..\Run: [iaNvSrv] C:\Program Files\Intel\Intel Matrix Storage Manager\OROM\IaNvSrv\IaNvSrv.exe

O4 - HKLM\..\Run: [atchk] "C:\Program Files\Intel\AMT\atchk.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [PCTAVApp] "C:\Program Files\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE R

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Malwarebytes' Anti-Malware 1.34

Database version: 1896

Windows 6.0.6001 Service Pack 1

2009-03-25 13:07:51

mbam-log-2009-03-25 (13-07-51).txt

Scan type: Quick Scan

Objects scanned: 57185

Time elapsed: 2 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Ok time to use a more powerful diagnostic tool to see whats going on :D

STEP 01

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:
You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.
Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

http://www.forospyware.com/sUBs/ComboFix.exe' rel="external nofollow">

Note:
The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.
Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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