I know there's something on my system but nothing can find it

[The_Crimsonight]

For about a month I've been periodically scanning with all manner of anti-rookit programs, Malware bytes included.  All say there's nothing going on, but sometimes when I'm surfing the net, the browser will return to the home page without warning. Sometimes I'll be out and come home to the browser open. If I'm watching a video (my player is set to always on top because of this issue), I'll close the movie to find several browser windows open. Most alarming of all is when I open certain games, the browser will open fifteen or so windows all at once. I know you're going to ask me to start in safe-mode and run some scan, but when I do that, the browser windows open constantly making it near impossible to do anything until the browser crashes. I've already begun running a scan so I can upload the log. The sooner this issue is resolved, the sooner I can return enjoying my computer with the fear of what I'm typing getting wiped due to browser redirecting.

 

I think its important that I let you know that two weeks ago I returned my laptop to factory settings. That seemed to do the trick until I went to load my music from a an external harddrive. Not even two minutes into transfering the files, the browser opened. I don't know if the virus/rootkit survived because the information was in a windows backup file or it was hiding in one of the files I restoring. No program files were saved or restored.

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.08.05.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
TheCrimsonight :: YUKON [administrator]

8/5/2013 5:34:47 PM
mbar-log-2013-08-05 (17-34-47).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 236073
Time elapsed: 52 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
 

[David H. Lipman]

I'm sorry, but you have posted in the wrong place.

 

This sub-forum is for the providing evidence where a legitimate file has been falsely flagged by MBAM as a PUP or being malicious.

 

You are assuming there is something malicious going on but there are NO detections.  That's a kind of False Negative.

 

In that case where you BELIEVE you are infected you need to read; I'm infected - What do I do now?

 

And then post in; Malware Removal Help

[AdvancedSetup]

Topic moved to the correct forum.  Please follow the advice from David and someone will assist you.

 

Thank you

[The_Crimsonight]

I already reposted this thread and have someone assisting me. I'm sorry for any confusion I might have created.

[AdvancedSetup]

No problem.   Thanks for the follow-up.  They'll get you taken care of and I'll close this topic.