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My laptop keeps crashing. Not sure if virus or computer hardware. Need help.


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Attach.txt :

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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
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Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume2
Install Date: 20/09/2010 10:48:26 AM
System Uptime: 04/08/2013 9:13:48 AM (0 hours ago)
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Motherboard: Acer |  | JM31_CP
Processor: Intel® Core i5 CPU       M 430  @ 2.27GHz | CPU 1 | 2267/100mhz
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==== Disk Partitions =========================
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C: is FIXED (NTFS) - 453 GiB total, 359.573 GiB free.
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==== Disabled Device Manager Items =============
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Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Photosmart C7200 series
Device ID: ROOT\IMAGE\0000
Manufacturer: HP
Name: Photosmart C7200 series
PNP Device ID: ROOT\IMAGE\0000
Service: StillCam
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: AVG AVI Loader Driver
Device ID: ROOT\LEGACY_AVGLDX64\0000
Manufacturer: 
Name: AVG AVI Loader Driver
PNP Device ID: ROOT\LEGACY_AVGLDX64\0000
Service: Avgldx64
.
Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}
Description: Photosmart C7200 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart C7200 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service: 
.
Class GUID: 
Description: hp LaserJet 4250
Device ID: ROOT\MULTIFUNCTION\0001
Manufacturer: 
Name: hp LaserJet 4250
PNP Device ID: ROOT\MULTIFUNCTION\0001
Service: 
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
RP186: 28/07/2013 11:24:32 AM - avast! Free Antivirus Setup
RP187: 28/07/2013 11:31:52 AM - Installed AVG 2013
RP188: 28/07/2013 11:32:41 AM - Installed AVG 2013
RP189: 30/07/2013 7:29:50 AM - Windows Update
RP190: 30/07/2013 9:43:41 AM - Removed AVG 2013
RP191: 30/07/2013 9:51:24 AM - Removed AVG 2013
RP192: 30/07/2013 10:00:46 AM - avast! Free Antivirus Setup
RP193: 02/08/2013 7:39:43 AM - Windows Update
RP194: 04/08/2013 7:27:22 AM - Windows Update
RP195: 04/08/2013 7:27:49 AM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Acer Arcade Deluxe
Acer Arcade Movie
Acer Backup Manager
Acer Crystal Eye webcam Ver:1.1.178.503
Acer eRecovery Management
Acer Games
Acer PowerSmart Manager
Acer Registration
Acer ScreenSaver
Acer Updater
Acer VCM
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
AIO_Scan
Alcor Micro USB Card Reader
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Atheros_7.0.2.13_patch2_64
ATI Catalyst Install Manager
AVG 2013
Backup Manager Basic
Bejeweled 2 Deluxe
Bing Bar
BlackBerry Desktop Software 7.1
Blackhawk Striker 2
Bluetooth Win7 Suite (64)
Bob the Builder Can-Do-Zoo
Bonjour
BufferChm
Build-a-lot 2
Burger Shop
C7200
C7200_Help
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Cisco AnyConnect VPN Client
Copy
CorelDRAW Graphics Suite X3
D-Link DWA-130 Wireless N USB Adapter
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Destinations
DeviceDiscovery
Diego's Ultimate Rescue
DocProc
EN
Escape Rosecliff Island
eSobi v2
Faerie Solitaire
Farm Frenzy 2
FATE - The Traitor Soul
Fax
FontNav
Google Chrome
Google Drive
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.1.0.880
GPBaseService2
HL-2270DW
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Photosmart All-In-One Driver Software 13.0 Rel. 2
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotosmartEssential
HPProductAssistant
HPSSupply
iCloud
Identity Card
Intel® Control Center
Intel® Management Engine Components
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Driver
iTunes
Jewel Quest Solitaire 3
Junk Mail filter update
Kobo
Launch Manager
magicJack
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
MediaShow Espresso
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
Monopoly
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - Lost in Los Angeles
MyWinLocker
MyWinLocker Suite
Network64
Norton 360 Premier Edition
Norton Online Backup
Norton PC Checkup
OCR Software by I.R.I.S. 13.0
Penguins!
Plants vs. Zombies
Polar Bowler
Polar Golfer
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PX Profile Update
QuickTime
Realtek High Definition Audio Driver
Scan
Scrabble Plus
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Shop for HP Supplies
Shredder
Shutterfly Express Uploader
SmartWebPrinting
SolutionCenter
Status
Synaptics Pointing Device Driver
The Price is Right
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Update Manager
Virtual Families
Virtual Villagers - A New Home
Visual Studio 2010 x64 Redistributables
VLC media player 2.0.4
Vuze
Vuze Remote Toolbar
WebReg
Welcome Center
WildTangent Games App
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Toolbar
Yahtzee
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
31/07/2013 7:07:04 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the 
 
Dnscache service.
31/07/2013 7:06:33 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the 
 
N360 service.
31/07/2013 7:06:33 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to 
 
connect.
31/07/2013 7:06:33 AM, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not 
 
respond to the start or control request in a timely fashion.
31/07/2013 7:06:33 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in 
 
order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
30/07/2013 7:23:17 AM, Error: Service Control Manager [7006]  - The ScRegSetValueExW call failed for FailureActions with the following error:  Access is denied.
30/07/2013 12:56:42 PM, Error: bowser [8003]  - The master browser has received a server announcement from the computer 49THP-WIFISRV that believes that it is 
 
the master browser for the domain on transport NetBT_Tcpip_{B402FF0E-2532-46C3-864B-50124FF24B82}. The master browser is stopping or an election is being 
 
forced.
30/07/2013 10:20:14 PM, Error: Service Control Manager [7038]  - The lmhosts service was unable to log on as NT AUTHORITY\LocalService with the currently 
 
configured password due to the following error:  The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform 
 
the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
30/07/2013 10:20:14 PM, Error: Service Control Manager [7000]  - The TCP/IP NetBIOS Helper service failed to start due to the following error:  The service did 
 
not start due to a logon failure.
30/07/2013 10:01:24 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the 
 
avast! Antivirus service.
04/08/2013 9:40:03 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the 
 
unexpected termination of the Peer Networking Identity Manager service, but this action failed with the following error:  An instance of the service is already 
 
running.
04/08/2013 9:37:06 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the 
 
unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error:  An instance of the service is 
 
already running.
04/08/2013 9:37:06 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the 
 
unexpected termination of the IKE and AuthIP IPsec Keying Modules service, but this action failed with the following error:  An instance of the service is 
 
already running.
04/08/2013 9:37:06 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the 
 
unexpected termination of the Computer Browser service, but this action failed with the following error:  An instance of the service is already running.
04/08/2013 9:36:06 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Restart the service) after the 
 
unexpected termination of the Server service, but this action failed with the following error:  An instance of the service is already running.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7034]  - The Application Information service terminated unexpectedly.  It has done this 1 time(s).
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Windows Update service terminated unexpectedly.  It has done this 1 time(s).  The following 
 
corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Windows Management Instrumentation service terminated unexpectedly.  It has done this 1 
 
time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The User Profile Service service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Themes service terminated unexpectedly.  It has done this 1 time(s).  The following 
 
corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Task Scheduler service terminated unexpectedly.  It has done this 1 time(s).  The following 
 
corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The System Event Notification Service service terminated unexpectedly.  It has done this 1 time
 
(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Shell Hardware Detection service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Server service terminated unexpectedly.  It has done this 1 time(s).  The following 
 
corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The IP Helper service terminated unexpectedly.  It has done this 1 time(s).  The following 
 
corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The IKE and AuthIP IPsec Keying Modules service terminated unexpectedly.  It has done this 1 
 
time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Group Policy Client service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Extensible Authentication Protocol service terminated unexpectedly.  It has done this 1 
 
time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Computer Browser service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 120000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Background Intelligent Transfer Service service terminated unexpectedly.  It has done this 1 
 
time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:06 AM, Error: Service Control Manager [7031]  - The Application Experience service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 60000 milliseconds: Restart the service.
04/08/2013 9:35:02 AM, Error: Service Control Manager [7031]  - The Peer Networking Identity Manager service terminated unexpectedly.  It has done this 1 time
 
(s).  The following corrective action will be taken in 300000 milliseconds: Restart the service.
04/08/2013 9:35:02 AM, Error: Service Control Manager [7031]  - The Peer Networking Grouping service terminated unexpectedly.  It has done this 1 time(s).  The 
 
following corrective action will be taken in 300000 milliseconds: Restart the service.
04/08/2013 9:35:02 AM, Error: Service Control Manager [7031]  - The Peer Name Resolution Protocol service terminated unexpectedly.  It has done this 1 time(s).  
 
The following corrective action will be taken in 300000 milliseconds: Restart the service.
04/08/2013 9:35:00 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000]  - WLAN Extensibility Module has failed to start. Module Path: C:\Windows
 
\system32\athExt.dll Error Code: 126
04/08/2013 9:24:17 AM, Error: athr [5003]  - Atheros AR5B93 Wireless Network Adapter : Could not find a network adapter.
04/08/2013 9:23:02 AM, Error: Service Control Manager [7034]  - The hpqcxs08 service terminated unexpectedly.  It has done this 1 time(s).
04/08/2013 9:23:02 AM, Error: Service Control Manager [7034]  - The HP CUE DeviceDiscovery Service service terminated unexpectedly.  It has done this 1 time(s).
04/08/2013 9:16:30 AM, Error: Service Control Manager [7024]  - The AVG Firewall service terminated with service-specific error %%-536805289.
04/08/2013 9:16:07 AM, Error: Service Control Manager [7034]  - The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).
04/08/2013 9:16:07 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  Avgldx64 cdrom
04/08/2013 9:15:09 AM, Error: Service Control Manager [7024]  - The AVGIDSAgent service terminated with service-specific error %%-536753637.
04/08/2013 9:15:00 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001]  - The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 
 
(0xfffffa819e528060, 0x0000000000000000, 0xfffff800032f4fba, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 080413-64990-01.
04/08/2013 7:22:43 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Norton 360 service to connect.
04/08/2013 7:22:43 AM, Error: Service Control Manager [7000]  - The Norton 360 service failed to start due to the following error:  The service did not respond 
 
to the start or control request in a timely fashion.
03/08/2013 8:06:38 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to 
 
connect.
03/08/2013 8:06:38 AM, Error: Service Control Manager [7000]  - The Apple Mobile Device service failed to start due to the following error:  The service did not 
 
respond to the start or control request in a timely fashion.
03/08/2013 7:57:55 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in 
 
order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
03/08/2013 7:56:59 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed 
 
to start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:56 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in 
 
order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
03/08/2013 7:56:55 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in 
 
order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
03/08/2013 7:56:40 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in 
 
order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
03/08/2013 7:56:40 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in 
 
order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
03/08/2013 7:56:36 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in 
 
order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
03/08/2013 7:56:30 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments 
 
"" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
03/08/2013 7:56:14 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD BHDrvx64 ccSet_N360 
 
cdrom DfsC discache eeCtrl IDSVia64 mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 
 
WfpLwf
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to 
 
start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service 
 
which failed to start because of the following error:  A device attached to the system is not functioning.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub 
 
Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service 
 
which failed to start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service 
 
which failed to start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service 
 
which failed to start because of the following error:  A device attached to the system is not functioning.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service 
 
which failed to start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to 
 
start because of the following error:  The dependency service or group failed to start.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to 
 
start because of the following error:  A device attached to the system is not functioning.
03/08/2013 7:56:10 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which 
 
failed to start because of the following error:  A device attached to the system is not functioning.
03/08/2013 7:52:48 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  cdrom
03/08/2013 7:47:46 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the 
 
BITS service.
03/08/2013 7:47:17 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Google Software Updater service 
 
to connect.
03/08/2013 7:47:17 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service gusvc with arguments "" in order 
 
to run the server: {89DAE4CD-9F17-4980-902A-99BA84A8F5C8}
03/08/2013 7:40:47 AM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the BrYNSvc service to connect.
03/08/2013 7:40:47 AM, Error: Service Control Manager [7000]  - The BrYNSvc service failed to start due to the following error:  The service did not respond to 
 
the start or control request in a timely fashion.
03/08/2013 7:40:47 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service BrYNSvc with arguments "" in 
 
order to run the server: {F2189AE3-E432-427F-93B6-38D1C6F5E8D4}
01/08/2013 11:06:18 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to 
 
connect.
01/08/2013 11:06:18 PM, Error: Service Control Manager [7000]  - The iPod Service service failed to start due to the following error:  The service did not 
 
respond to the start or control request in a timely fashion.
01/08/2013 11:06:18 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service iPod Service with arguments "" 
 
in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
01/08/2013 1:27:07 PM, Error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time
 
(s).
.
==== End Of File ===========================
 
 
 
 
dds.txt :
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16476
Run by User at 9:42:35 on 2013-08-04
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3764.1687 [GMT -7:00]
.
AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerEvent.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\PrintIsolationHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
mWinlogon: Userinit = userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
 
\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - 
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Vuze Remote Toolbar: {BA14329E-9550-4989-B3F2-9732E92D17CC} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [iSUSPM Startup] c:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
uRun: [cdloader] "C:\Users\User\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe
 
\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe"
mRun: [iSUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : DHCPNameServer = 8.8.8.8 209.53.200.2 209.53.200.3
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : DHCPNameServer = 172.16.42.1
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : DHCPNameServer = 192.168.1.5 192.168.4.142
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : DHCPNameServer = 8.8.8.8 8.8.4.4 192.168.1.254
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : DHCPNameServer = 192.168.1.254 75.153.176.9
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : NameServer = 208.122.23.22,208.122.23.23
TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82}\F416B6E6564714 : DHCPNameServer = 10.0.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-
 
settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live
 
\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"
x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTrayLauncher.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ws2agui6.default\
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
FF - ExtSQL: 2013-07-25 09:48; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn
FF - ExtSQL: 2013-07-25 10:14; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn
FF - ExtSQL: !HIDDEN! 2010-11-19 20:21; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402010.016\symds64.sys [2013-1-22 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402010.016\symefa64.sys [2013-1-22 1133216]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 
 
1393240]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1402010.016\ccsetx64.sys [2013-1-22 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130802.001_ebd\IDSviA64.sys [2013-8-2 
 
513184]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402010.016\ironx64.sys [2013-1-22 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys [2013-1-22 432800]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-20 202752]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2010-4-1 34392]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-9-20 312400]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2010-9-20 820768]
R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-26 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-27 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-27 701512]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccsvchst.exe [2013-1-22 143928]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-9-22 
 
132504]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2012-1-29 126392]
R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2010-9-20 260640]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe 
 
[2010-3-26 2320920]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-3-26 243232]
R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]
R2 WlanWpsSvc;WlanWpsSvc;C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe [2013-4-2 167936]
R3 Blackberry Device Manager;Blackberry Device Manager;C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-1-18 577536]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-2-21 245760]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-3-30 32296]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-26 138912]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-3-26 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-20 151936]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-9-20 10322848]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-3-26 74280]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-27 25928]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]
S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-4-10 1428472]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]
S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448]
S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2010-3-30 39464]
S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2010-3-30 55336]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2010-3-30 294952]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2010-3-30 202792]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2010-3-30 53800]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2010-3-30 154792]
S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2010-3-30 264232]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-25 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]
S3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\System32\drivers\RTL8192su.sys [2013-4-2 664576]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-21 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-07-30 17:01:56 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2013-07-30 16:51:15 -------- d-----w- C:\Users\User\AppData\Local\Avg2013
2013-07-28 18:36:02 -------- d-----w- C:\Users\User\AppData\Roaming\AVG2013
2013-07-28 18:34:30 -------- d-----w- C:\Users\User\AppData\Roaming\TuneUp Software
2013-07-28 18:33:11 -------- d-----w- C:\ProgramData\AVG2013
2013-07-28 18:32:25 -------- d-----w- C:\Program Files (x86)\AVG
2013-07-28 18:28:16 -------- d--h--w- C:\ProgramData\Common Files
2013-07-28 18:28:16 -------- d-----w- C:\Users\User\AppData\Local\MFAData
2013-07-28 18:28:16 -------- d-----w- C:\ProgramData\MFAData
2013-07-28 18:24:59 -------- d-----w- C:\Program Files\AVAST Software
2013-07-28 18:24:04 -------- d-----w- C:\ProgramData\AVAST Software
2013-07-27 23:14:10 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes
2013-07-27 23:14:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-07-27 23:14:02 -------- d-----w- C:\ProgramData\Malwarebytes
2013-07-27 23:14:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-27 23:13:30 -------- d-----w- C:\Users\User\AppData\Local\Programs
2013-07-25 12:24:34 -------- d-----w- C:\8e47d536267a3e44de979433940de3
2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Roaming\Opera Software
2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Local\Opera Software
2013-07-18 14:03:19 -------- d-----w- C:\Windows\System32\MRT
2013-07-10 23:16:45 -------- d-----w- C:\1ea787a5b1f0c012b7160abfa38a5e
.
==================== Find3M  ====================
.
2013-07-13 15:08:56 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-13 15:08:56 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH:  9:43:56.91 ===============
 
 
 
ROGUE KILLER REPORT
 
RogueKiller V8.6.4 _x64_ [Jul 29 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : User [Admin rights]
Mode : Scan -- Date : 08/04/2013 10:25:17
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 5 ¤¤¤
[DNS] HKLM\[...]\CCSet\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND
[DNS] HKLM\[...]\CS001\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND
[DNS] HKLM\[...]\CS002\[...]\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer (208.122.23.22,208.122.23.23) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Scheduled tasks : 1 ¤¤¤
[V2][sUSP PATH] Unblock-us : "C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KKJ66V7Y\unblock-us.exe" [x] -> FOUND
 
¤¤¤ Startup Entries : 0 ¤¤¤
 
¤¤¤ Web browsers : 0 ¤¤¤
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
 
¤¤¤ External Hives: ¤¤¤
 
¤¤¤ Infection :  ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts
 
 
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: WDC WD5000BEVT-22A0RT0 +++++
--- User ---
[MBR] bcf0f19567531a8ee1ed2396d472dec3
[bSP] 2022abfb64cc44504f40e428a933bca1 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 13000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 26626048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 26830848 | Size: 463838 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[0]_S_08042013_102517.txt >>
RKreport[0]_S_08042013_101224.txt
 
 
 
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Hello redline and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Step 1

I notice that you are using more than one antivirus program.

  • AVG 2013
  • Norton 360 Premier Edition
This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. Please uninstall one of them.

Also, please uninstall the following applications:

Vuze

Vuze Remote Toolbar

Finally, reboot your PC.

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log
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I've tried to uninstall AVG but it won't do it.

 

What happened was I uninstalled it previously and it worked to uninstall AVG.  But when it crashed again after that, I decided to go back to previous historical setting and it installed it back.  Now I cannot uninstall through control panel.

 

Is there another way? 

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Log files...


 


  • Junkware Removal Tool log

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 5.3.2 (08.03.2013:1)

OS: Windows 7 Home Premium x64

Ran by User on 04/08/2013 at 11:43:23.83

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT2504091

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

 

 

 

~~~ Files

 

Successfully deleted: [File] C:\eula.1028.txt

Successfully deleted: [File] C:\eula.1031.txt

Successfully deleted: [File] C:\eula.1033.txt

Successfully deleted: [File] C:\eula.1036.txt

Successfully deleted: [File] C:\eula.1040.txt

Successfully deleted: [File] C:\eula.1041.txt

Successfully deleted: [File] C:\eula.1042.txt

Successfully deleted: [File] C:\eula.2052.txt

Successfully deleted: [File] C:\install.res.1028.dll

Successfully deleted: [File] C:\install.res.1031.dll

Successfully deleted: [File] C:\install.res.1033.dll

Successfully deleted: [File] C:\install.res.1036.dll

Successfully deleted: [File] C:\install.res.1040.dll

Successfully deleted: [File] C:\install.res.1041.dll

Successfully deleted: [File] C:\install.res.1042.dll

Successfully deleted: [File] C:\install.res.2052.dll

Successfully deleted: [File] C:\install.res.3082.dll

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\partner"

Successfully deleted: [Folder] "C:\Users\User\AppData\Roaming\pccustubinstaller"

Successfully deleted: [Folder] "C:\Users\User\appdata\local\conduit"

Successfully deleted: [Folder] "C:\Users\User\appdata\locallow\conduit"

Successfully deleted: [Folder] "C:\Program Files (x86)\conduit"

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{8AAE054A-5E19-44A0-91DF-AEE6C00B51D3}

Successfully deleted: [Empty Folder] C:\Users\User\appdata\local\{E5319653-78CB-4EE2-BA06-C51EC83E99B4}

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 04/08/2013 at 11:52:23.13

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 


 


  • AdwCleaner log

 


# AdwCleaner v2.306 - Logfile created 08/04/2013 at 11:57:41

# Updated 19/07/2013 by Xplode

# Operating system : Windows 7 Home Premium  (64 bits)

# User : User - ACER-ASPIRE

# Boot Mode : Normal

# Running from : C:\Users\User\Downloads\AdwCleaner.exe

# Option [Delete]

 

 

***** [services] *****

 

 

***** [Files / Folders] *****

 

 

***** [Registry] *****

 

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{BA14329E-9550-4989-B3F2-9732E92D17CC}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]

 

***** [internet Browsers] *****

 

-\\ Internet Explorer v9.0.8112.16476

 

[OK] Registry is clean.

 

-\\ Mozilla Firefox v22.0 (en-US)

 

-\\ Google Chrome v28.0.1500.95

 

*************************

 

AdwCleaner[s1].txt - [1806 octets] - [04/08/2013 11:57:41]

 

########## EOF - C:\AdwCleaner[s1].txt - [1866 octets] ##########

 

 


 


Malwarebytes' Anti-Malware log


 


 


Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.08.04.04

 

Windows 7 x64 NTFS

Internet Explorer 9.0.8112.16421

User :: ACER-ASPIRE [administrator]

 

Protection: Enabled

 

04/08/2013 12:02:47 PM

mbam-log-2013-08-04 (12-02-47).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 222966

Time elapsed: 6 minute(s), 56 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

(end)

 

 


  • DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64 


Internet Explorer: 9.0.8112.16476

Run by User at 12:14:04 on 2013-08-04

Microsoft Windows 7 Home Premium   6.1.7600.0.1252.2.1033.18.3764.1853 [GMT -7:00]

.

AV: Norton 360 Premier Edition *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 Premier Edition *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bluetooth Suite\adminservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Launch Manager\dsiwmis.exe

C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Acer\Registration\GregHSRW.exe

C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe

C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\PLFSetI.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe

C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe

C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe

C:\Program Files (x86)\Launch Manager\LMworker.exe

C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Google\Drive\googledrivesync.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe

C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe

C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe

C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Acer\Acer Updater\UpdaterService.exe

C:\Program Files (x86)\D-Link\DWA-130 revE\WlanWpsSvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccSvcHst.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe

C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\svchost.exe -k HPService

C:\Program Files (x86)\Browny02\BrYNSvc.exe

C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Acer\Acer PowerSmart Manager\ePowerEvent.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\taskeng.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.





mWinlogon: Userinit = userinit.exe

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ips\ipsbho.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - 

BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - 

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\coieplg.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [iSUSPM Startup] c:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

uRun: [cdloader] "C:\Users\User\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK

uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

mRun: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k

mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED

mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d

mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"

mRun: [ArcadeMovieService] "C:\Program Files (x86)\Acer Arcade Deluxe\Arcade Movie\ArcadeMovieService.exe"

mRun: [iSUSScheduler] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe" -start

mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WIRELE~1.LNK - C:\Program Files (x86)\D-Link\DWA-130 revE\wirelesscm.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000

IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html

IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.






TCP: NameServer = 192.168.0.1

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\142747370234C6572602642756560275966496 : DHCPNameServer = 8.8.8.8 209.53.200.2 209.53.200.3

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\15D40243037302745756374702E4564777F627B6 : DHCPNameServer = 172.16.42.1

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\245727E6162697D2055726C69636D275966696 : DHCPNameServer = 192.168.1.5 192.168.4.142

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\43934786 : DHCPNameServer = 8.8.8.8 8.8.4.4 192.168.1.254

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\4554C4553563831373 : DHCPNameServer = 192.168.1.254 75.153.176.9

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : NameServer = 208.122.23.22,208.122.23.23

TCP: Interfaces\{746619EA-65CA-4B52-BB64-BC25D076D12A}\C494D4025485452554D454 : DHCPNameServer = 10.0.1.1

TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82} : DHCPNameServer = 192.168.0.1

TCP: Interfaces\{B402FF0E-2532-46C3-864B-50124FF24B82}\F416B6E6564714 : DHCPNameServer = 10.0.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome



x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe

x64-Run: [mwlDaemon] C:\Program Files (x86)\EgisTec MyWinLocker\x86\mwlDaemon.exe

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3

x64-Run: [AtherosBtStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"

x64-Run: [AthBtTray] "C:\Program Files (x86)\Bluetooth Suite\AthBtTray.exe"

x64-Run: [PLFSetI] C:\Windows\PLFSetI.exe

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [Acer ePower Management] C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTrayLauncher.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\ws2agui6.default\


FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL

FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL

FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll

FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll

FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll

FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll

FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll

FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll

FF - ExtSQL: 2013-07-25 09:48; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn

FF - ExtSQL: 2013-07-25 10:14; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn

FF - ExtSQL: !HIDDEN! 2010-11-19 20:21; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

.

============= SERVICES / DRIVERS ===============

.

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1402010.016\symds64.sys [2013-1-22 493216]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1402010.016\symefa64.sys [2013-1-22 1133216]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]

R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1402010.016\ccsetx64.sys [2013-1-22 168096]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130802.001_ebd\IDSviA64.sys [2013-8-2 513184]

R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2009-6-2 22576]

R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2009-6-2 20016]

R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1402010.016\ironx64.sys [2013-1-22 224416]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1402010.016\symnets.sys [2013-1-22 432800]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-9-20 202752]

R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2010-4-1 34392]

R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-9-20 312400]

R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer PowerSmart Manager\ePowerSvc.exe [2010-9-20 820768]

R2 Greg_Service;GRegService;C:\Program Files (x86)\Acer\Registration\GregHSRW.exe [2009-8-28 1150496]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-3-26 13336]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-27 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-7-27 701512]

R2 N360;Norton 360;C:\Program Files (x86)\Norton 360 Premier Edition\Engine\20.2.1.22\ccsvchst.exe [2013-1-22 143928]

R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup 3.0\SymcPCCULaunchSvc.exe [2012-9-22 132504]

R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-3-8 250368]

R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2012-1-29 126392]

R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2010-9-20 260640]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-3-26 2320920]

R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-3-26 243232]

R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2009-12-17 497856]

R3 Blackberry Device Manager;Blackberry Device Manager;C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [2013-1-18 577536]

R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-2-21 245760]

R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-3-30 32296]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-26 138912]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-3-26 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-9-20 151936]

R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2010-9-20 10322848]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-3-26 74280]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-7-27 25928]

R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;C:\Windows\System32\drivers\RTL8192su.sys [2013-4-2 664576]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 AmUStor;AM USB Stroage Driver;C:\Windows\System32\drivers\AmUStor.sys [2009-12-1 40448]

S3 AthBTPort;Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2010-3-30 39464]

S3 ATHDFU;Atheros Valkyrie USB BootROM;C:\Windows\System32\drivers\AthDfu.sys [2010-3-30 55336]

S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]

S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2010-3-30 294952]

S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2010-3-30 202792]

S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2010-3-30 53800]

S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2010-3-30 154792]

S3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2010-3-30 264232]

S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-10-25 48488]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]

S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

S3 MWLService;MyWinLocker Service;C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe [2010-2-1 305520]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-4-25 52736]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-21 1255736]

.

=============== Created Last 30 ================

.

2013-08-04 18:54:29 9460976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{7E7D7855-F546-4867-828E-53439E056B5D}\mpengine.dll

2013-08-04 18:43:16 -------- d-----w- C:\Windows\ERUNT

2013-08-04 18:24:38 -------- d-----w- C:\Users\User\AppData\Local\Avg2013

2013-07-30 17:01:56 -------- d-s---w- C:\Windows\SysWow64\Microsoft

2013-07-28 18:34:30 -------- d-----w- C:\Users\User\AppData\Roaming\TuneUp Software

2013-07-28 18:28:16 -------- d--h--w- C:\ProgramData\Common Files

2013-07-28 18:28:16 -------- d-----w- C:\Users\User\AppData\Local\MFAData

2013-07-28 18:28:16 -------- d-----w- C:\ProgramData\MFAData

2013-07-28 18:24:59 -------- d-----w- C:\Program Files\AVAST Software

2013-07-28 18:24:04 -------- d-----w- C:\ProgramData\AVAST Software

2013-07-27 23:14:10 -------- d-----w- C:\Users\User\AppData\Roaming\Malwarebytes

2013-07-27 23:14:02 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-07-27 23:14:02 -------- d-----w- C:\ProgramData\Malwarebytes

2013-07-27 23:14:02 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-07-27 23:13:30 -------- d-----w- C:\Users\User\AppData\Local\Programs

2013-07-25 12:24:34 -------- d-----w- C:\8e47d536267a3e44de979433940de3

2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Roaming\Opera Software

2013-07-21 18:23:40 -------- d-----w- C:\Users\User\AppData\Local\Opera Software

2013-07-18 14:03:19 -------- d-----w- C:\Windows\System32\MRT

2013-07-10 23:16:45 -------- d-----w- C:\1ea787a5b1f0c012b7160abfa38a5e

.

==================== Find3M  ====================

.

2013-07-13 15:08:56 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-07-13 15:08:56 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

.

============= FINISH: 12:15:38.75 ===============

 

  •  
  • Attach.txt
.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume2

Install Date: 20/09/2010 10:48:26 AM

System Uptime: 04/08/2013 11:58:37 AM (1 hours ago)

.

Motherboard: Acer |  | JM31_CP

Processor: Intel® Core i5 CPU       M 430  @ 2.27GHz | CPU 1 | 2267/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 453 GiB total, 359.272 GiB free.

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318}

Description: Photosmart C7200 series

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer: HP

Name: Photosmart C7200 series

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service: 

.

Class GUID: 

Description: hp LaserJet 4250

Device ID: ROOT\MULTIFUNCTION\0001

Manufacturer: 

Name: hp LaserJet 4250

PNP Device ID: ROOT\MULTIFUNCTION\0001

Service: 

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

Device ID: ROOT\NET\0000

Manufacturer: Cisco Systems

Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64

PNP Device ID: ROOT\NET\0000

Service: vpnva

.

==== System Restore Points ===================

.

RP186: 28/07/2013 11:24:32 AM - avast! Free Antivirus Setup

RP187: 28/07/2013 11:31:52 AM - Installed AVG 2013

RP188: 28/07/2013 11:32:41 AM - Installed AVG 2013

RP189: 30/07/2013 7:29:50 AM - Windows Update

RP190: 30/07/2013 9:43:41 AM - Removed AVG 2013

RP191: 30/07/2013 9:51:24 AM - Removed AVG 2013

RP192: 30/07/2013 10:00:46 AM - avast! Free Antivirus Setup

RP193: 02/08/2013 7:39:43 AM - Windows Update

RP194: 04/08/2013 7:27:22 AM - Windows Update

RP195: 04/08/2013 7:27:49 AM - avast! Free Antivirus Setup

RP196: 04/08/2013 11:21:48 AM - Removed AVG 2013

RP197: 04/08/2013 11:24:40 AM - Removed AVG 2013

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Acer Arcade Deluxe

Acer Arcade Movie

Acer Backup Manager

Acer Crystal Eye webcam Ver:1.1.178.503

Acer eRecovery Management

Acer Games

Acer PowerSmart Manager

Acer Registration

Acer ScreenSaver

Acer Updater

Acer VCM

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.7)

AIO_Scan

Alcor Micro USB Card Reader

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Atheros_7.0.2.13_patch2_64

ATI Catalyst Install Manager

Backup Manager Basic

Bejeweled 2 Deluxe

Bing Bar

BlackBerry Desktop Software 7.1

Blackhawk Striker 2

Bluetooth Win7 Suite (64)

Bob the Builder Can-Do-Zoo

Bonjour

BufferChm

Build-a-lot 2

Burger Shop

C7200

C7200_Help

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Cisco AnyConnect VPN Client

Copy

CorelDRAW Graphics Suite X3

D-Link DWA-130 Wireless N USB Adapter

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Destinations

DeviceDiscovery

Diego's Ultimate Rescue

DocProc

EN

Escape Rosecliff Island

eSobi v2

Faerie Solitaire

Farm Frenzy 2

FATE - The Traitor Soul

Fax

FontNav

Google Chrome

Google Drive

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

GoToMeeting 5.1.0.880

GPBaseService2

HL-2270DW

HP Customer Participation Program 13.0

HP Imaging Device Functions 13.0

HP Photosmart All-In-One Driver Software 13.0 Rel. 2

HP Photosmart Essential 3.5

HP Smart Web Printing 4.51

HP Solution Center 13.0

HP Update

HPPhotoGadget

HPPhotoSmartDiscLabel_PaperLabel

HPPhotoSmartDiscLabel_PrintOnDisc

HPPhotoSmartDiscLabelContent1

hpphotosmartdisclabelplugin

HPPhotosmartEssential

HPProductAssistant

HPSSupply

iCloud

Identity Card

Intel® Control Center

Intel® Management Engine Components

Intel® Rapid Storage Technology

Intel® Turbo Boost Technology Driver

iTunes

Jewel Quest Solitaire 3

Junk Mail filter update

Kobo

Launch Manager

magicJack

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

MediaShow Espresso

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Home and Student 2010

Microsoft Office Office 64-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

Microsoft Works

Monopoly

Mozilla Firefox 22.0 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Mystery P.I. - Lost in Los Angeles

MyWinLocker

MyWinLocker Suite

Network64

Norton 360 Premier Edition

Norton Online Backup

Norton PC Checkup

OCR Software by I.R.I.S. 13.0

Penguins!

Plants vs. Zombies

Polar Bowler

Polar Golfer

PS_AIO_02_ProductContext

PS_AIO_02_Software

PS_AIO_02_Software_Min

PX Profile Update

QuickTime

Realtek High Definition Audio Driver

Scan

Scrabble Plus

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Shop for HP Supplies

Shredder

Shutterfly Express Uploader

SmartWebPrinting

SolutionCenter

Status

Synaptics Pointing Device Driver

The Price is Right

Toolbox

TrayApp

UnloadSupport

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

Update Manager

Virtual Families

Virtual Villagers - A New Home

Visual Studio 2010 x64 Redistributables

VLC media player 2.0.4

WebReg

Welcome Center

WildTangent Games App

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Yahoo! Toolbar

Yahtzee

Zuma Deluxe

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==== Event Viewer Messages From Past Week ========

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04/08/2013 11:59:52 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  cdrom

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==== End Of File ===========================
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It seems to be okay for now.  But will know more after a few days of use.  Whenever I restore to previous (earlier) settings, it behaves normally, but after a day or two, it starts crashing again.

 

So, was the problem with Vuze?  We didn't really do anything differently but remove Vuze.  

 

Removing AVG, I had done that previously and it didn't correct the issue.

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I wouldn't call it anything.

AVG is uninstalled, which is very important for system stability. The second thing is that Vuze and their toolbar is gone. Their toolbar leads to instability and a number of other problems. Uninstalled and cleaned.

Really important.

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Glad I could help! :)

Step 1

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 2
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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