PUP detections.

[Kaze]

So MAB found 62 of these PUPS.

 

I have the report right now http://www.filedropper.com/mbam-log-2013-08-0319-09-40

 

or log

 

Also these images if it helps~ http://i.imgur.com/5Ocvnb8.jpg   /  http://i.imgur.com/ihvZJ9a.jpg

 

So what do I do with these, I want to make sure none of them are important files like system32 etc...

 

Help is appreciated. Thanks

[AdvancedSetup]

Please post your logs here directly not on remote sites unless requested.

 

Thank you

[Kaze]

Please post your logs here directly not on remote sites unless requested.

 

Thank you

 

Sorry about that, here is the log.

MBAM-log-2013-08-03 (19-09-40).txt

[AdvancedSetup]

Here is why you're seeing those items listed.

 

http://forums.malwarebytes.org/index.php?showtopic=130156

 

There is a good impassibility that there is more going on with your computer.  None of the listed files are from the Windows operating system.  It's up to you but if it were my computer I would remove them, they are "optional".

 

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files
  

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.
 

 

I'm heading out now but  will try to check back on you later tonight or tomorrow.

 

Thanks

[Kaze]

Here is why you're seeing those items listed.

 

http://forums.malwarebytes.org/index.php?showtopic=130156

 

There is a good impassibility that there is more going on with your computer.  None of the listed files are from the Windows operating system.  It's up to you but if it were my computer I would remove them, they are "optional".

 

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

 

 

 

I'm heading out now but  will try to check back on you later tonight or tomorrow.

 

Thanks

Will do, and take care

[Kaze]

Here you go

Result.txt

[AdvancedSetup]

The log says that your Avira antivirus is having trouble starting.  It also says that the FlashPlayerUpdateService is crashing.

 

Probably best that we do a deeper check on the system.

 

Please visit this webpage and read the ComboFix User's Guide:

• Once you've read the article and are ready to use the program you can download it directly from the link below.
• Important! - Please make sure you save combofix to your desktop and do not run it from your browser
• Direct download link for: ComboFix.exe
• Please make sure you disable your security applications before running ComboFix.
• Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
• Please attach that log file to your next reply.
• If needed the file can be located here:  C:\combofix.txt
• NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
  

 

[Kaze]

I've finished the scan, took some time but I knew this was normal!

 

Here is the log it gave me. 

log.txt

[AdvancedSetup]

Well since it found this we should do a battery of tests to make sure the system is clean.

Infected copy of c:\windows\SysWow64\kernel32.dll was found and disinfected

 

Please run the following steps and post back all the logs as ATTACHMENTS by clicking on the More Reply Options button.
Please don't put logs in code or quote tags or copy/paste them into your reply unless you're unable to attach them.
Please enable your system to show hidden files: How to see hidden files in Windows

P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.
  

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe
  

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

• RogueKiller 32-bit | RogueKiller 64-bit
• Quit all running programs.
• For Windows XP, double-click to start.
• For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
• Read and accept the EULA (End User Licene Agreement)
• Click Scan to scan the system.
• When the scan completes Close the program > Don't Fix anything!
• Don't run any other options, they're not all bad!!
• Post back the report which should be located on your desktop.
  

STEP 03
Please download Malwarebytes Anti-Rootkit from here

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt
  

STEP 04
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus
  

STEP 05
Please download AdwCleaner by Xplode to your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• If prompted by the User Account Control click Yes to allow it to run.
• Under Actions click on the Delete button.
• Click OK on all prompts.
• You will be prompted to restart your computer. A text file will open after the restart.
• Please post the entire contents of that logfile to your next reply.
• You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.
  

STEP 06


Please go here to run the online antivirus scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
    

  [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.
  

STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.
  

 

[Kaze]

MBAR Anti rootkit did not find any viruses.

 

Here are all the logs you asked for.

 

RKreport0_S_08042013_101601.txt

JRT.txt

AdwCleanerS1.txt

Scan Results ESET.txt

FRST.txt

Addition.txt

[AdvancedSetup]

Great, thanks.  Please run the following for me

 

Please visit this webpage and read the ComboFix User's Guide:

• Once you've read the article and are ready to use the program you can download it directly from the link below.
• Important! - Please make sure you save combofix to your desktop and do not run it from your browser
• Direct download link for: ComboFix.exe
• Please make sure you disable your security applications before running ComboFix.
• Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
• Please attach that log file to your next reply.
• If needed the file can be located here:  C:\combofix.txt
• NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
  

 

[Kaze]

I've finished running Combofix, here is the log

combofixresult.txt

[AdvancedSetup]

It found an important infected file and replaced it.

 

Infected copy of c:\windows\system32\Services.exe was found and disinfected
Restored copy from - c:\windows\erdnt\cache64\services.exe

 

Please restart the computer now and run the following antivirus scan.  Make sure to disable your current antivirus while running this.

 

 

• Please download Dr.Web CureIt! antivirus and save it to your computer. The file size is in excess of 100MB
• NOTE: Free usage of Dr.Web CureIt! for business purposes is illegal.
• Internet Explorer may show a warning when downloading - the file is safe to download from the provided link.
• Shutdown your antivirus to avoid any conflicts while scanning.
• Once the scans have completed please re-enable your antivirus.
• If using Malwarebytes Anti-Malware PRO you can right click over the tray icon and disable the Protection Modules
• If needed you can also temporarily disable it from starting with Windows
• Temporarily turn off any other security add-ons or applications you may also have.
• Once you have downloaded Dr.Web CureIt! you should right click over it and choose Properties and verify it has a Digital Signature.
• If it does not have a Digital Signature then do not run it.
• Close all open programs including all Web browsers and then double-click on drweb-cureit.exe to start the installer.
• You should have your User Account Control (UAC) enabled for improved security and which should then produce a dialog box asking for approval to run the installer.
• Click on the Yes button to start the installer.
• Click OK to scan your computer in the Enhanced Protection Mode
• Click on the check box to agree to participate in their software improvement program.
• Then if needed choose your Language by clicking on the small globe like icon in the upper right corner by the wrench.
• Then click on the Continue button and then click on the Select objects for scanning link just below the "Start scanning" button.
• Place a check mark on all the items except for Temporary files and System restore points - those items should not have a check mark on them.
• Then click on the Start scanning button.
• If a threat is found you can click on the Action column in the program.
• Your options will be Cure or Ignore
• If you see an item that you are absolutely sure is OK, then un-check the check box for that item, otherwise keep it on Cure.
• Then click on the Neutralize button.
• Once completed click on the green Open Report link. It will open the report in NOTEPAD
• Save the report to your desktop. The report will be called Cureit.log
• Close Dr.Web Cureit!
• Reboot your computer to allow files that were in use to be moved/deleted during reboot.
• After reboot, attach the log Cureit.log you saved previously in your next reply.
• Re-Enable your antivirus and other security programs when all done.

.

 

 

 

[Kaze]

Here are the results

cureit.log

[AdvancedSetup]

That all looks good.  How is the computer running?  Are there still any signs of an infection?

[Kaze]

Everything looks okay, after rebooting my computer, I decided to run another scan which did not find anything. 

[AdvancedSetup]

Great, let's just check on some versions of software and then we should be done here.

Next, download Security Check from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

[Kaze]

All done. 

 

Results of screen317's Security Check version 0.99.71  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  

``````````````Antivirus/Firewall Check:`````````````` 

 Windows Firewall Disabled!  

COMODO Antivirus   

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:````````` 

 Malwarebytes Anti-Malware version 1.75.0.1300  

 TuneUp Companion 2.2.7   

 Java 7 Update 17  

 Java version out of Date! 

 Adobe Flash Player 11.8.800.94  

 Adobe Reader 9 Adobe Reader out of Date! 

 Mozilla Firefox 15.0.1 Firefox out of Date!  

 Google Chrome 28.0.1500.72  

 Google Chrome 28.0.1500.95  

````````Process Check: objlist.exe by Laurent````````  

 Comodo Firewall cmdagent.exe 

 Malwarebytes Anti-Exploit mbae64.exe   

`````````````````System Health check````````````````` 

 Total Fragmentation on Drive C: 0% 

````````````````````End of Log`````````````````````` 

[AdvancedSetup]

I would recommend removing this program but if you do decide to keep it then please do not use the Registry Cleaner
TuneUp Companion 2.2.7

Do I need a Windows Registry Cleaner?


Please uninstall ALL versions of Java. If you can do without Java that would be best, but if you do need it then make sure you only have the latest version at all times.

http://www.java.com

Please update your Adobe Reader and Firefox


Please click on START and type in COMBOFIX.EXE /UNINSTALL
That will remove cobofix and put back some default settings.

 

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

 

Please read the following when you have time.

 

Best Practices for Safe Computing - Prevention of Malware Infection

 

If you have any questions please let me know as I'll be closing your topic soon.

 

Thank you

 

[Kaze]

All done! Thank you so much for the help

[AdvancedSetup]

You're quite welcome

 

Stay safe out there.

[Kaze]

Will do

[AdvancedSetup]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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