Pl Help to ensure my netbook is safe

PradeepH · August 3, 2013

Hi,

History:

For 2 years I had MSE as protection for my netbook and it served me well. Then 25-Dec-12, my comp was attacked from an un-probable real-estate site. The attack was virulent and it did not allow me to do any checks in Normal-mode. After a few attempts, I booted in safe-mode and ran MSE full check.
The check revealed the following viruses:
Exploit:Java/CVE-2012-5076; Exploit:Java/CVE-2012-1723, Trojan:Win32/Claretore.H, Backdoor:Wind32/Simda.A, Trojan:Win32/Claretore.I, TrojanDownloader:Java/Toniper
MSE could not remove any of these
So, from Safe-mode, using Recovery Manager, I rolled back to a previous recovery-point available
Then I ran the check again and it did not show up presence of these viruses
However; being a non-Windows person, I have not been sure
I checked out the nature of these viruses and found that some of them are password stealers.
Therefore, since then, I have not dared to do any financial transaction from my machine
I DO NOT HAVE ANY EVEIDENCE OF ANY VIRUS/MALWARE RUNNING. YET AM WORRIED ABOUT THE PASSWORD STEALERS THAT PENETRATED MY SYSTEM 7 MONTHS AGO.

Help Request:

Want to make sure my comp is clean to resume financially sensitive access. Request you to run me through checks/remedies to ensure the same.

Things done (last 2 days):

(By looking up the net, downloaded MS msert.exe. After some time it started blinking the screen rapidly between black and normal, so I aborted the scan)
As suggested in the pinned message for this forum, I ran the Quick check by Malwarebytes Anti-malware. It is clean
As suggested in the pinned message for this forum, I ran dds.com; the reports are attached below.

Please Help.

DDS.TXT

------------

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16496 BrowserJavaVersion: 10.25.2
Run by hp at 10:16:48 on 2013-08-03
Microsoft Windows 7 Starter 6.1.7601.1.1252.91.1033.18.2036.1218 [GMT 5.5:30]
.
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\IDT\WDM\aestsrv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\SwSetup\HPQWMM\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\CNAB4RPK.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxsrvc.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - f:\mypacks\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - c:\program files\hewlett-packard\hp support framework\resources\hpnetworkcheck\HPNetworkCheckPlugin.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [iAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [AmIcoSinglun] c:\program files\amicosinglun\AmIcoSinglun.exe
mRun: [HP Quick Launch] c:\program files\hewlett-packard\hp quick launch\HPMSGSVC.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [HPWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp wireless assistant\HPWA_Main.exe /hidden
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\users\hp\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\canonl~1.lnk - c:\windows\system32\spool\drivers\w32x86\3\CNAB4LAK.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpmedi~1.lnk - c:\program files\hewlett-packard\hp media suite\home\ArcStart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\picturemover\bin\PictureMover.exe
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - c:\program files\hewlett-packard\hp support framework\resources\hpnetworkcheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - f:\mypacks\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - c:\program files\evernote\evernote3.5\enbar.dll

TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764} : NameServer = 192.168.1.1,4.2.2.2
TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764}\6596D63747166666 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764}\B45435 : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - f:\mypacks\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B} - c:\program files\hewlett-packard\hp media suite\home\HPMediaSuite.exe "/installer"
mASetup: {4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B} - c:\windows\system32\wscript.exe "c:\program files\hewlett-packard\hp media suite\home\PinItem.vbs"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]
R1 DVMIO;DeviceVM IO Service;c:\windows\system32\drivers\dvmio.sys [2009-11-12 18136]
R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2011-5-20 81920]
R2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\hpqwmm\quickweb\qw.sys\config\DVMExportService.exe [2010-9-29 338208]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2012-9-27 86528]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\hewlett-packard\hp wireless assistant\HPWA_Service.exe [2010-7-22 103992]
R2 HPClientSvc;HP Client Services;c:\program files\hewlett-packard\hp client services\HPClientServices.exe [2010-8-6 210488]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2012-8-10 197536]
R2 HPWMISVC;HPWMISVC;c:\program files\hewlett-packard\hp quick launch\HPWMISVC.exe [2010-8-24 26680]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2010-12-7 13336]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;f:\mypacks\skype\updater\Updater.exe [2013-2-28 161384]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.sys [2010-6-17 27136]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 btwampfl;btwampfl;c:\windows\system32\drivers\btwampfl.sys [2011-6-23 302120]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2011-6-23 33832]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-11 4231168]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-1-23 14848]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-1-23 49664]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-7-14 311296]
.
=============== Created Last 30 ================
.
2013-08-03 03:06:05 7143960 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c80d4710-1e4c-4601-b64a-a5ce4d80f0c3}\mpengine.dll
2013-08-02 01:39:28 7143960 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-07-31 14:40:10 -------- d-----w- c:\users\hp\appdata\roaming\Malwarebytes
2013-07-31 14:38:45 -------- d-----w- c:\programdata\Malwarebytes
2013-07-31 14:38:38 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-31 14:34:57 -------- d-----w- c:\users\hp\appdata\local\Programs
2013-07-31 14:19:37 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-18 12:23:46 936448 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2013-07-18 12:23:39 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-18 12:23:38 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-18 12:23:37 1077760 ----a-w- c:\windows\system32\DWrite.dll
2013-07-18 12:23:36 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-18 12:23:34 680960 ----a-w- c:\program files\windows defender\MpSvc.dll
2013-07-18 12:23:34 392704 ----a-w- c:\program files\windows defender\MpClient.dll
2013-07-18 12:23:33 224768 ----a-w- c:\program files\windows defender\MpCommu.dll
2013-07-18 12:23:32 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-18 12:23:31 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-17 15:34:15 698504 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{a7c83853-86a1-4c91-8c1e-8ef7c02a2b6b}\gapaengine.dll
.
==================== Find3M ====================
.
2013-07-31 14:19:10 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-31 14:19:09 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-13 04:45:55 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08:10 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20:54 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38:00 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
============= FINISH: 10:17:51.17 ===============

ATTACH.TXT

------------------

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Starter
Boot Device: \Device\HarddiskVolume1
Install Date: 29-03-2011 15:25:42
System Uptime: 03-08-2013 08:56:03 (2 hours ago)
.
Motherboard: Hewlett-Packard | | 1584
Processor: Intel® Atom CPU N550   @ 1.50GHz | CPU | 1500/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 143 GiB total, 89.998 GiB free.
D: is FIXED (NTFS) - 16 GiB total, 2.368 GiB free.
F: is FIXED (NTFS) - 138 GiB total, 31.862 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP361: 15-07-2013 10:12:31 - Windows Update
RP362: 18-07-2013 17:58:11 - Windows Update
RP363: 23-07-2013 06:50:10 - Windows Update
RP364: 27-07-2013 03:57:36 - Windows Update
RP365: 30-07-2013 19:38:55 - Windows Update
RP366: 31-07-2013 11:52:54 - b4 mwb aftr msert blink
RP367: 31-07-2013 19:47:49 - Installed Java 7 Update 25
RP368: 31-07-2013 19:54:56 - Removed Java 6 Update 26
RP369: 03-08-2013 08:35:14 - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Adobe Flash Player 10 ActiveX
Adobe Reader 9.5.5 MUI
Adobe Shockwave Player 11.5
Agatha Christie - Peril at End House
Alcor Micro USB Card Reader
Bejeweled 2 Deluxe
Bing Bar
Blasterball 3
Bounce Symphony
Broadcom 2070 Bluetooth 3.0
Broadcom 802.11 Wireless LAN Adapter
Cake Mania
Canon LBP2900
Chuzzle Deluxe
CutePDF Writer 2.9
CyberLink DVD Suite
D3DX10
Diner Dash 2 Restaurant Rescue
Dream Chronicles
Energy Star Digital Logo
ESU for Microsoft Windows 7
Evernote
Farm Frenzy
FATE
Google Chrome
Google Earth Plug-in
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
Hotfix for Microsoft Visual C++ 2010 Express - ENU (KB2542054)
HP Auto
HP Client Services
HP Customer Experience Enhancements
HP Documentation
HP Game Console
HP Games
HP HomeBase
HP Photo Creations
HP Power Manager
HP Quick Launch
HP QuickSync
HP QuickWeb Installer
HP Setup
HP Setup Manager
HP Software Framework
HP Support Assistant
HP Wireless Assistant
IDT Audio
Insaniquarium Deluxe
Intel® Graphics Media Accelerator Driver
Intel® Rapid Storage Technology
Java 7 Update 25
Java Auto Updater
Java SE Development Kit 7 Update 1
Jewel Quest - Heritage
Jewel Quest II
Jewel Quest Solitaire
JoJo's Fashion Show
Junk Mail filter update
Mahjongg Artifacts
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Application Error Reporting
Microsoft Help Viewer 1.1
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 Express - ENU
Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
Microsoft_VC100_CRT_SP1_x86
MSVC80_x86_v2
MSVC90_x86
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nokia Connectivity Cable Driver
Nokia Suite
PC Connectivity Solution
Penguins!
PictureMover
Plants vs. Zombies
Polar Bowler
Power2Go
Realtek Ethernet Controller Driver For Windows 7
Recovery Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skip-Bo - Castaway Caper
Skype Click to Call
Skype™ 6.3
Slingo Deluxe
Sophos Virus Removal Tool
Synaptics Pointing Device Driver
Tradewinds Legends
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Virtual Villagers - The Secret City
Wedding Dash
Windows Driver Package - Nokia pccsmcfd “LegacyDriver” (05/31/2012 7.1.2.0)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinSCP 4.1.9
Yahoo! Detect
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
30-07-2013 16:36:53, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.155.997.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9700.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
30-07-2013 10:10:52, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
29-07-2013 20:25:49, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the btwdins service.
28-07-2013 05:41:32, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.155.882.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9700.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
03-08-2013 09:37:19, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
03-08-2013 08:56:29, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: bhnprr cdrom
02-08-2013 21:56:03, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
02-08-2013 10:33:14, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
01-08-2013 16:23:37, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).
01-08-2013 02:44:35, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.155.1099.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9700.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
01-08-2013 02:34:33, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version:   Previous Signature Version: 1.155.1099.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version:   Previous Engine Version: 1.1.9700.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
.
==== End Of File ===========================

gringo_pr · August 4, 2013

Hello PradeepH

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

PradeepH · August 4, 2013

Thank you Gringo,

Status: There were no "symptoms" before or now. Just want to make sure comp is clean.

(yet see some action taken by the tools you suggested).

Below are the logs... (I am rather old doctorate in Comp Sc but Zero insight into Windows and esp. viruses. Since the cleaning actions are small in number in the logs below, would like to know the meaning/significance of the actions taken by the tools or what threat was represented... if it is not too much additional work. If it's a pain, do please ignore, what you are already providing is huge enough -- Safe-comp is my main objective.)

AdwCleaner Log

----------------------

# AdwCleaner v2.306 - Logfile created 08/04/2013 at 10:07:16
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Starter Service Pack 1 (32 bits)
# User : hp - PRADEEPMINI
# Boot Mode : Normal
# Running from : F:\MyPacks\DetectInfection\Malwarebytes.forum\AdwCleaner\AdwCleaner.exe
# Option [Delete]

***** [services] *****

Stopped & Deleted : DvmMDES

***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\Ask

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\PIP
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\Software\DeviceVM
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Software

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16496

[OK] Registry is clean.

-\\ Google Chrome v28.0.1500.95

File : C:\Users\hp\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [2215 octets] - [04/08/2013 10:07:17]

########## EOF - C:\AdwCleaner[s1].txt - [2275 octets] ##########

JRT Log

-----------

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.3.1 (08.02.2013:3)
OS: Windows 7 Starter x86
Ran by hp on 04-08-2013 at 10:40:19.03
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{0B6AD795-CEE7-4C46-B98F-6E2DF844DB61}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{10E3F2C6-EB87-4BB5-995D-7C00AA27DBA2}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{18BA54D8-5D3C-4293-A2EC-FAB98400DAD9}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{18C5D5F9-A586-4985-B29A-8910D1113C5C}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{1A1704BC-E03C-41D5-803A-3EA69F3CBF3F}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{1A43EB0C-D3E1-4F28-9290-4DB434C005DD}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{31B15460-37A9-4199-8EB1-33F5386C3643}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{3878669B-477B-46BA-9B9D-FA6E9E938302}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{57AE8697-D7D8-4DC8-8FCD-2AB1E4397909}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{5DD93AFB-369D-4018-817C-DB18A4DBC196}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{6F6246C8-C86C-4300-85D7-ADA9C711468B}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{8337451E-7B5C-443D-A27F-0E6B25EA4F81}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{AF4ECC63-561F-4711-A055-31EB0F8212E3}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{BFFC505F-ED49-4051-81A0-D150F72EDC67}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{CDBF41E3-E7CD-471B-8102-517AC229589C}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{D250BB16-E0B1-4BD0-98C3-E1D04E070162}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{D466CD3B-5D0C-4B3B-BB00-2CC632E651B5}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{D9DA00C9-E34B-4B5E-A4CD-2DEA530A2986}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{DC1EA938-1070-445E-AE38-6523C37E30B1}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{E7A50B18-66BE-486C-A165-377158817B2E}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{F2BA6D4F-2BAA-4AED-B3D0-094E9E7344FA}
Successfully deleted: [Empty Folder] C:\Users\hp\appdata\local\{F785C005-004B-42DD-A0A2-386E11317B1F}

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 04-08-2013 at 10:45:11.14
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

gringo_pr · August 4, 2013

Hello PradeepH

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

PradeepH · August 4, 2013

Hi,

System Status: There were no "symptoms" before or now. Just want to make sure comp is clean.

ComboFix log below:

ComboFix 13-08-04.01 - hp 04-08-2013 15:58:52.1.4 - x86
Microsoft Windows 7 Starter   6.1.7601.1.1252.91.1033.18.2036.1102 [GMT 5.5:30]
Running from: c:\users\hp\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Thumbs.db
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-04 to 2013-08-04 )))))))))))))))))))))))))))))))
.
.
2013-08-04 05:20 . 2013-08-04 05:20 60872 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CBC0AB1C-D435-4105-A557-6F346C4ABCFE}\offreg.dll
2013-08-04 05:20 . 2013-08-04 05:20 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CBC0AB1C-D435-4105-A557-6F346C4ABCFE}\MpKsl89ed48eb.sys
2013-08-04 05:19 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CBC0AB1C-D435-4105-A557-6F346C4ABCFE}\mpengine.dll
2013-08-04 05:10 . 2013-08-04 05:10 -------- d-----w- c:\windows\ERUNT
2013-08-03 03:06 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-07-31 14:40 . 2013-07-31 14:40 -------- d-----w- c:\users\hp\AppData\Roaming\Malwarebytes
2013-07-31 14:38 . 2013-07-31 14:38 -------- d-----w- c:\programdata\Malwarebytes
2013-07-31 14:38 . 2013-04-04 09:20 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-31 14:34 . 2013-07-31 14:34 -------- d-----w- c:\users\hp\AppData\Local\Programs
2013-07-31 14:20 . 2013-07-31 14:20 -------- d-----w- c:\program files\Common Files\Java
2013-07-31 14:19 . 2013-07-31 14:19 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-18 12:23 . 2013-04-10 05:03 936448 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-18 12:23 . 2013-05-06 05:06 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-18 12:23 . 2013-05-06 05:06 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-18 12:23 . 2013-04-10 05:02 1077760 ----a-w- c:\windows\system32\DWrite.dll
2013-07-18 12:23 . 2013-06-05 03:05 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-18 12:23 . 2013-05-27 04:57 680960 ----a-w- c:\program files\Windows Defender\MpSvc.dll
2013-07-18 12:23 . 2013-05-27 04:57 392704 ----a-w- c:\program files\Windows Defender\MpClient.dll
2013-07-18 12:23 . 2013-05-27 04:57 224768 ----a-w- c:\program files\Windows Defender\MpCommu.dll
2013-07-18 12:23 . 2013-05-06 04:56 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-18 12:23 . 2013-06-04 04:53 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-17 15:34 . 2013-07-17 13:07 698504 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A7C83853-86A1-4C91-8C1E-8EF7C02A2B6B}\gapaengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-31 14:19 . 2013-01-23 02:40 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-31 14:19 . 2010-10-20 00:26 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-21 04:45 . 2011-04-04 02:55 724464 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-05-20 07:22 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-13 04:45 . 2013-06-15 07:50 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45 . 2013-06-15 07:50 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45 . 2013-06-15 07:50 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08 . 2013-06-15 07:50 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-15 07:50 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20 . 2013-06-15 07:50 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38 . 2013-06-15 07:50 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-10-13 2299176]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"AmIcoSinglun"="c:\program files\AmIcoSingLun\AmIcoSinglun.exe" [2010-06-17 237568]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-08-24 584760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-05-20 536668]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-24 150552]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
.
c:\users\hp\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-3-25 840992]
Canon LBP2900 Status Window.lnk - c:\windows\System32\spool\drivers\w32x86\3\CNAB4LAK.EXE [2011-2-21 50848]
HP Media Suite.lnk - c:\program files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe [2010-4-2 91648]
Snapfish PictureMover.lnk - c:\program files\PictureMover\Bin\PictureMover.exe -det [2010-9-29 1040952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R0 bhnprr;bhnprr; [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R2 SkypeUpdate;Skype Updater;f:\mypacks\skype\Updater\Updater.exe [2013-02-28 161384]
R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2010-06-17 27136]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 btwampfl;btwampfl;c:\windows\system32\drivers\btwampfl.sys [2011-06-23 302120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2011-06-23 33832]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 295232]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys [2011-05-16 111280]
R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 18136]
S1 MpKsl89ed48eb;MpKsl89ed48eb;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CBC0AB1C-D435-4105-A557-6F346C4ABCFE}\MpKsl89ed48eb.sys [2013-08-04 29904]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2011-05-20 81920]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 210488]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-08-24 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-06-10 394856]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL89ED48EB
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B}]
2010-09-03 19:14 715840 ----a-w- c:\program files\Hewlett-Packard\HP Media Suite\Home\HPMediaSuite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B}]
2009-07-14 01:14 141824 ----a-w- c:\windows\System32\wscript.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 13:36 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-08-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-07-16 c:\windows\Tasks\HPCeeScheduleForhp.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
------- Supplementary Scan -------
.

TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764}: NameServer = 192.168.1.1,4.2.2.2
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-04 16:18:55
ComboFix-quarantined-files.txt 2013-08-04 10:48
.
Pre-Run: 96,321,966,080 bytes free
Post-Run: 97,856,352,256 bytes free
.
- - End Of File - - 245697AFE22DDA07A4C88808A2BAA4CF
2DC58DC44DB907D3C97B0E33F03AEF3E

What does this mean (what next)? Thanks;

gringo_pr · August 5, 2013

Hello PradeepH

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::Driver::bhnprr

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
- report from Combofix
- let me know of any problems you may have had
- How is the computer doing now after running the script?

Gringo

PradeepH · August 5, 2013

Hello Gringo,

System Status: There were no "symptoms" before or now. Just want to make sure comp is clean.

Run info:

This run ran without needing a reboot,

it rebooted on its own,

then it popped the log file,

while the file was on display, to make sure that the file is available in C:, I clicked on Windows Explorer icon, and then immediately got the message "Illegal operation attempted on a registry key that has been marked for deletion". Then I shutdown the machine and rebooted.

ComboFix log for this run with above CFScript.txt below:

ComboFix 13-08-04.01 - hp 05-08-2013   9:36.2.4 - x86
Microsoft Windows 7 Starter   6.1.7601.1.1252.91.1033.18.2036.1196 [GMT 5.5:30]
Running from: c:\users\hp\Desktop\ComboFix.exe
Command switches used :: c:\users\hp\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_BHNPRR
-------\Service_bhnprr
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-05 to 2013-08-05 )))))))))))))))))))))))))))))))
.
.
2013-08-05 04:20 . 2013-08-05 04:20 -------- d-----w- c:\users\Hattu\AppData\Local\temp
2013-08-05 04:20 . 2013-08-05 04:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-05 03:54 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{45578502-4741-495C-AD02-1864605E3A22}\mpengine.dll
2013-08-04 10:56 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-08-04 10:48 . 2013-08-05 04:23 -------- d-----w- c:\users\hp\AppData\Local\temp
2013-08-04 05:10 . 2013-08-04 05:10 -------- d-----w- c:\windows\ERUNT
2013-07-31 14:40 . 2013-07-31 14:40 -------- d-----w- c:\users\hp\AppData\Roaming\Malwarebytes
2013-07-31 14:38 . 2013-07-31 14:38 -------- d-----w- c:\programdata\Malwarebytes
2013-07-31 14:38 . 2013-04-04 09:20 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-31 14:34 . 2013-07-31 14:34 -------- d-----w- c:\users\hp\AppData\Local\Programs
2013-07-31 14:20 . 2013-07-31 14:20 -------- d-----w- c:\program files\Common Files\Java
2013-07-31 14:19 . 2013-07-31 14:19 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-18 12:23 . 2013-04-10 05:03 936448 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-18 12:23 . 2013-05-06 05:06 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-18 12:23 . 2013-05-06 05:06 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-18 12:23 . 2013-04-10 05:02 1077760 ----a-w- c:\windows\system32\DWrite.dll
2013-07-18 12:23 . 2013-06-05 03:05 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-18 12:23 . 2013-05-27 04:57 680960 ----a-w- c:\program files\Windows Defender\MpSvc.dll
2013-07-18 12:23 . 2013-05-27 04:57 392704 ----a-w- c:\program files\Windows Defender\MpClient.dll
2013-07-18 12:23 . 2013-05-27 04:57 224768 ----a-w- c:\program files\Windows Defender\MpCommu.dll
2013-07-18 12:23 . 2013-05-06 04:56 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-18 12:23 . 2013-06-04 04:53 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-17 15:34 . 2013-07-17 13:07 698504 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A7C83853-86A1-4C91-8C1E-8EF7C02A2B6B}\gapaengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-31 14:19 . 2013-01-23 02:40 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-31 14:19 . 2010-10-20 00:26 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-21 04:45 . 2011-04-04 02:55 724464 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-05-20 07:22 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-13 04:45 . 2013-06-15 07:50 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45 . 2013-06-15 07:50 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45 . 2013-06-15 07:50 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08 . 2013-06-15 07:50 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-15 07:50 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20 . 2013-06-15 07:50 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38 . 2013-06-15 07:50 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-10-13 2299176]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"AmIcoSinglun"="c:\program files\AmIcoSingLun\AmIcoSinglun.exe" [2010-06-17 237568]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-08-24 584760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-05-20 536668]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-24 150552]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
.
c:\users\hp\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-3-25 840992]
Canon LBP2900 Status Window.lnk - c:\windows\System32\spool\drivers\w32x86\3\CNAB4LAK.EXE [2011-2-21 50848]
HP Media Suite.lnk - c:\program files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe [2010-4-2 91648]
Snapfish PictureMover.lnk - c:\program files\PictureMover\Bin\PictureMover.exe -det [2010-9-29 1040952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R2 SkypeUpdate;Skype Updater;f:\mypacks\skype\Updater\Updater.exe [2013-02-28 161384]
R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2010-06-17 27136]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 btwampfl;btwampfl;c:\windows\system32\drivers\btwampfl.sys [2011-06-23 302120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2011-06-23 33832]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 295232]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys [2011-05-16 111280]
R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 18136]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2011-05-20 81920]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 210488]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-08-24 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-06-10 394856]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B}]
2010-09-03 19:14 715840 ----a-w- c:\program files\Hewlett-Packard\HP Media Suite\Home\HPMediaSuite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B}]
2009-07-14 01:14 141824 ----a-w- c:\windows\System32\wscript.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 13:36 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-07-16 c:\windows\Tasks\HPCeeScheduleForhp.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
------- Supplementary Scan -------
.

TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764}: NameServer = 192.168.1.1,4.2.2.2
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(392)
c:\program files\WIDCOMM\Bluetooth Software\btncopy.dll
f:\mypacks\WinSCP\DragExt.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\program files\IDT\WDM\STacSV.exe
c:\windows\system32\WLANExt.exe
c:\windows\system32\conhost.exe
c:\program files\WIDCOMM\Bluetooth Software\btwdins.exe
c:\program files\Microsoft\BingBar\SeaPort.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\windows\system32\taskhost.exe
c:\windows\system32\CNAB4RPK.EXE
c:\windows\system32\conhost.exe
c:\program files\Hewlett-Packard\Shared\hpqWmiEx.exe
.
**************************************************************************
.
Completion time: 2013-08-05 10:01:33 - machine was rebooted
ComboFix-quarantined-files.txt 2013-08-05 04:31
ComboFix2.txt 2013-08-04 10:48
.
Pre-Run: 99,071,954,944 bytes free
Post-Run: 98,336,714,752 bytes free
.
- - End Of File - - BEF9887400E92254EC2947F947CD0F83
2DC58DC44DB907D3C97B0E33F03AEF3E

Thanks, what comes next?

gringo_pr · August 5, 2013

Hello PradeepH

The reports are looking good.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
- report from Combofix
- let me know of any problems you may have had
- How is the computer doing now after running the script?

Gringo

PradeepH · August 6, 2013

Hello Gringo,

System Status: There were no "symptoms" before or now. Just want to make sure comp is clean. However I notice that earlier my web access sometimes used to take a long time, now it does not.

Run Description: Went smoothly, without rebooting or asking to reboot. Rebooted all the same after the run.

Log below:

ComboFix 13-08-04.01 - hp 06-08-2013   4:30.3.4 - x86
Microsoft Windows 7 Starter   6.1.7601.1.1252.91.1033.18.2036.1332 [GMT 5.5:30]
Running from: c:\users\hp\Desktop\ComboFix.exe
Command switches used :: c:\users\hp\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-05 to 2013-08-05 )))))))))))))))))))))))))))))))
.
.
2013-08-05 23:15 . 2013-08-05 23:15 -------- d-----w- c:\users\Hattu\AppData\Local\temp
2013-08-05 23:15 . 2013-08-05 23:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-05 04:37 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A0AD3557-13C3-465F-8AAA-DB76C9C468AF}\mpengine.dll
2013-08-04 10:56 . 2013-07-02 06:54 7143960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-08-04 10:48 . 2013-08-05 23:15 -------- d-----w- c:\users\hp\AppData\Local\temp
2013-08-04 05:10 . 2013-08-04 05:10 -------- d-----w- c:\windows\ERUNT
2013-07-31 14:40 . 2013-07-31 14:40 -------- d-----w- c:\users\hp\AppData\Roaming\Malwarebytes
2013-07-31 14:38 . 2013-07-31 14:38 -------- d-----w- c:\programdata\Malwarebytes
2013-07-31 14:38 . 2013-04-04 09:20 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-31 14:34 . 2013-07-31 14:34 -------- d-----w- c:\users\hp\AppData\Local\Programs
2013-07-31 14:20 . 2013-07-31 14:20 -------- d-----w- c:\program files\Common Files\Java
2013-07-31 14:19 . 2013-07-31 14:19 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-07-18 12:23 . 2013-04-10 05:03 936448 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-18 12:23 . 2013-05-06 05:06 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-18 12:23 . 2013-05-06 05:06 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-18 12:23 . 2013-04-10 05:02 1077760 ----a-w- c:\windows\system32\DWrite.dll
2013-07-18 12:23 . 2013-06-05 03:05 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-18 12:23 . 2013-05-27 04:57 680960 ----a-w- c:\program files\Windows Defender\MpSvc.dll
2013-07-18 12:23 . 2013-05-27 04:57 392704 ----a-w- c:\program files\Windows Defender\MpClient.dll
2013-07-18 12:23 . 2013-05-27 04:57 224768 ----a-w- c:\program files\Windows Defender\MpCommu.dll
2013-07-18 12:23 . 2013-05-06 04:56 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-18 12:23 . 2013-06-04 04:53 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-17 15:34 . 2013-07-17 13:07 698504 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{A7C83853-86A1-4C91-8C1E-8EF7C02A2B6B}\gapaengine.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-31 14:19 . 2013-01-23 02:40 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-07-31 14:19 . 2010-10-20 00:26 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-21 04:45 . 2011-04-04 02:55 724464 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-05-20 07:22 . 2010-06-24 18:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-13 04:45 . 2013-06-15 07:50 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45 . 2013-06-15 07:50 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45 . 2013-06-15 07:50 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08 . 2013-06-15 07:50 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-15 07:50 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20 . 2013-06-15 07:50 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38 . 2013-06-15 07:50 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2011-10-13 2299176]
"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-06-08 284696]
"AmIcoSinglun"="c:\program files\AmIcoSingLun\AmIcoSinglun.exe" [2010-06-17 237568]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-08-24 584760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2011-05-20 536668]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-24 150552]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]
.
c:\users\hp\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-3-25 840992]
Canon LBP2900 Status Window.lnk - c:\windows\System32\spool\drivers\w32x86\3\CNAB4LAK.EXE [2011-2-21 50848]
HP Media Suite.lnk - c:\program files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe [2010-4-2 91648]
Snapfish PictureMover.lnk - c:\program files\PictureMover\Bin\PictureMover.exe -det [2010-9-29 1040952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R2 SkypeUpdate;Skype Updater;f:\mypacks\skype\Updater\Updater.exe [2013-02-28 161384]
R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [2010-06-17 27136]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 btwampfl;btwampfl;c:\windows\system32\drivers\btwampfl.sys [2011-06-23 302120]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2011-06-23 33832]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 136176]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2013-01-20 100328]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2013-01-27 295232]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 49664]
R3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;c:\windows\system32\DRIVERS\VBoxNetAdp.sys [2011-05-16 111280]
R3 VBoxNetFlt;VBoxNetFlt Service;c:\windows\system32\DRIVERS\VBoxNetFlt.sys [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 18136]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2011-05-20 81920]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2012-09-27 86528]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-07-21 103992]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-08-06 210488]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-08-10 197536]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-08-24 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-06-08 13336]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2011-06-10 394856]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ   SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B}]
2010-09-03 19:14 715840 ----a-w- c:\program files\Hewlett-Packard\HP Media Suite\Home\HPMediaSuite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B}]
2009-07-14 01:14 141824 ----a-w- c:\windows\System32\wscript.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-31 13:36 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-08-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-08-05 10:06]
.
2013-07-16 c:\windows\Tasks\HPCeeScheduleForhp.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]
.
.
------- Supplementary Scan -------
.

TCP: Interfaces\{F86FD599-61A6-436D-9206-AD37B9EA6764}: NameServer = 192.168.1.1,4.2.2.2
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5996)
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
.
Completion time: 2013-08-06 04:50:18
ComboFix-quarantined-files.txt 2013-08-05 23:20
ComboFix2.txt 2013-08-05 04:31
ComboFix3.txt 2013-08-04 10:48
.
Pre-Run: 98,108,575,744 bytes free
Post-Run: 98,059,313,152 bytes free
.
- - End Of File - - 9FE9BC75193AF2B042071DD55CC83398
2DC58DC44DB907D3C97B0E33F03AEF3E

A Question: In previous run too you had put "ClearJavaCache"; why was it needed again?

Thank you, what next?

gringo_pr · August 6, 2013

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove
- Adobe Reader 9.5.5 MUI
  Java™ SE Development Kit 7 Update 1

Please download and install Revo Uninstaller Free

Double click Revo Uninstaller to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Moderate option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.

.

Clean Out Temp Files

This small application you may want to keep and use once a week to keep the computer clean.
Download CCleaner from here CCleaner
- Run the installer to install the application.
- When it gives you the option to install Yahoo toolbar uncheck the box next to it.
- Run CCleaner. default settings are fine
- Click Run Cleaner.
- Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

Double-click mbam icon
go to the update tab at the top
click on check for updates
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidentally close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

Go Here to download HijackThis program
Save HijackThis to your desktop.
Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
copy and paste hijackthis report into the topic

"information and logs"

In your next post I need the following
- Log From MBAM
- report from Hijackthis
- let me know of any problems you may have had
- How is the computer doing now?

Gringo

PradeepH · August 6, 2013

Hello Gringo,

This time have a few things to report and ask (not just curiosity questions) ...

Report/Ask:

Uninstall some programs:

I did the uninstallation using Revo. Question: what, now that Adobe Reader is removed, do I use to see PDF files?
While downloading Revo Uninstaller Free from your link, the page gave me option of downloading the free version or a 30-day-trial full version. I was confused for a while and then settled for the default which was the free version. Wonder if it may help to specify in your instructions.
Problem in running: While removing Adobe Reader, it gave me bolded options for removing registry keys. I selected what I saw but it could not remove it. So I exploded the entry and selected the bottommost entry, since it would not allow me to select multiple. It removed something and whole screen went empty. So I selected "back" to redo the search. It did not find anything new. So at the end, I am unsure if (a) all the needed registry entries were removed; (b) it did not find any folders to remove or that part just got skipped.

CCleaner

Download: gave option of downloading from 2 sites... was not sure which. Selected 1st one.
Installation: This one did not give me option for the folder where to install (I normall do not install in C:). I missed the checkbox for Yahoo, hope it's ok (else pl tell me how to undo this - uninstall and reinstall)?
Run: No problem.

Mbam

No problem, log below

HijackThis

No problem, log below

System Status:

No issues. RIght from start, while doing a "shutdown", it often shows me a screen saying some programs are not shut but there are no programs listed below (entries are empty). This behaviour has made me wonder if there are any hidden programs whose names cannot be seen. This behavious continues even today.

Logs Below:

Mbam Log:

--------------

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.06.01

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
hp :: PRADEEPMINI [administrator]

06-08-2013 11:14:32
mbam-log-2013-08-06 (11-14-32).txt

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

HijackThis Log

-------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:30:36, on 06-08-2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16496)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Users\hp\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/HPALL/26
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [AmIcoSinglun] C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [HPWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe /hidden
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Canon LBP2900 Status Window.lnk = C:\Windows\System32\spool\drivers\w32x86\3\CNAB4LAK.EXE
O4 - Global Startup: HP Media Suite.lnk = C:\Program Files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe
O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files\Evernote\Evernote3.5\enbar.dll
O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - C:\Program Files\Evernote\Evernote3.5\enbar.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\..\{F86FD599-61A6-436D-9206-AD37B9EA6764}: NameServer = 192.168.1.1,4.2.2.2
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - F:\MyPacks\skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\aestsrv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Wireless Assistant Service - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - F:\MyPacks\skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\stlang.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV.exe

--
End of file - 9402 bytes

gringo_pr · August 6, 2013

Greetings

"I did the uninstallation using Revo. Question: what, now that Adobe Reader is removed, do I use to see PDF files?" - sorry about that

Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
- If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.
  Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

"While downloading Revo Uninstaller Free from your link, the page gave me option of downloading the free version or a 30-day-trial full version. I was confused for a while and then settled for the default which was the free version. Wonder if it may help to specify in your instructions."

Thought I did

quote

Please download and install Revo Uninstaller Free

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

Run HijackThis (rightclick and run as admin)
Click on the Scan button
Put a check beside all of the items listed below (if present):
- O4 - HKLM\..\Run: [AmIcoSinglun] C:\Program Files\AmIcoSingLun\AmIcoSinglun.exe
  O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
  O4 - HKLM\..\Run: [sysTrayApp] C:\Program Files\IDT\WDM\sttray.exe
  O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
  O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
  O4 - Global Startup: HP Media Suite.lnk = C:\Program Files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe
  O4 - Global Startup: Snapfish PictureMover.lnk = C:\Program Files\PictureMover\Bin\PictureMover.exe
Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.
- NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
click on the Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
- Click Start
When asked, allow the add/on to be installed
- Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings, ensure the options
- Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
wait for the virus definitions to be downloaded
Wait for the scan to finish

When the scan is complete

If no threats were found
- put a checkmark in "Uninstall application on close"
- close program
- report to me that nothing was found

If threats were found
- click on "list of threats found"
- click on "export to text file" and save it as ESET SCAN and save to the desktop
- Click on back
- put a checkmark in "Uninstall application on close"
- click on finish
- close program
- copy and paste the report here

Gringo

PradeepH · August 6, 2013

Hello Gringo,

>> Thought I did
>> quote
>> Please download and install Revo Uninstaller Free

My oversight & mistake. My apologies.

Shall do the other things you have suggested above and get back. Thanks a ton for everything;

gringo_pr · August 6, 2013

No problem and i will check on you later

gringo

PradeepH · August 7, 2013

Hello Gringo,

Installed Adobe Reader with the link you gave above. Any setting instructions for ensuring protection?
Ran HijackThis and "fixed" only the entries listed by you above. Shall look up others later.
Ran Eset Online Scanner. It found two threats (log below). Of the two,
- CutePDF is something that I have been using. Whereas,
- while I downloaded WinZip, I do not think I have installed it.

Eset Scan Log:

F:\MyPacks\CutePDF\CuteWriter.exe a variant of Win32/Bundled.Toolbar.Ask.D application
F:\MyPacks\WinZip\WinZip175.exe a variant of Win32/OpenInstall application

One Question:

ControlPagen->"add/remove programs" shows 65 installed programs. Most of these I am not aware of using directly. Of these,

MS Visual C++ 2008
MS SQL Server 2005
Evernote
Windows Live Essentials 2011
MS .NET Framework 4 Client Profile
Bing Bar

came pre-installed (OEM) on my comp when I got it. While uninstalling something earlier, it said that this may affect the functioning of MS-Office (I use 2007). Some of these above have also attracted upgrades at a later date.

Could you tell me which of these above are needed?

Thanks;;

gringo_pr · August 7, 2013

Hello PradeepH

Bing Bar can be removed the others I would leave alone

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
- The application window will appear
- Click the Re-enable button to re-enable your CD Emulation drivers
- Click Yes to continue
- A 'Finished!' message will appear
- Click OK
- DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

turn off all active protection software
push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
please copy and past the following into the box ComboFix /Uninstall and click OK.
Note the space between the X and the /Uninstall, it needs to be there.

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

Double-click OTCleanIt.exe.
Click the CleanUp! button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion
There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

PradeepH · August 8, 2013

Hello Gringo,

Sorry for delayed response.

A legal matter came up which looks more dangerous than viruses, and has hijacked the priority and bandwidth! Hence a quick short note...

I take it that the threats indicated by ESET are not important
Messed up again by running OTCLeanIt before Uninstall Combofix contrary to what you suggested. Hopet it's ok... since, when checked, there is no presence of any files/directories with name "ComboFix" anywhere after OTC.
Noted down all reading material suggested by you, will read 100%, thanks.

Please go ahead and close the thread as indicated by you if I get delayed... a trillion thanks for everything I got here from you... if thread is closed and otherwise, shall write to you separately as a "message" when get some breathing space.

Thank you,

PradeepH

gringo_pr · August 8, 2013

no problem and you are more than welcome

gringo

gringo_pr · August 12, 2013

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.

Pl Help to ensure my netbook is safe

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