MBAM log shows wrong OS I was advised to post here.

[voltigeur]

I have windows Vista Home Premium, but in the MBAM log it show Windows XP. see Mbam log.

Why would this be?
 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.08.02.01

 

Windows XP Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Joe :: JOE-PC [administrator]

 

02/08/2013 8:54:48 AM

attach.txtdds.txt

[AdvancedSetup]

Hello Joe

 

Let me have you run this tool which will scan the system for any potential threats that might be causing an issue.

 

Please visit this webpage and read the ComboFix User's Guide:

• Once you've read the article and are ready to use the program you can download it directly from the link below.
• Important! - Please make sure you save combofix to your desktop and do not run it from your browser
• Direct download link for: ComboFix.exe
• Please make sure you disable your security applications before running ComboFix.
• Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
• Please attach that log file to your next reply.
• If needed the file can be located here:  C:\combofix.txt
• NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.
  

 

[voltigeur]

Last week I had another problem with IE 9 and Google Chrome Which was fixed with the help from a windows BBS member. It was after that that I noticed the wrong OS in the malwarebytes report. I was advised to check with this forum about the wrong notation in the MBAM log file. In anticipation of having to run the various programs again, I did so last night up to the JRT. This morning my Zone alarm showed a Trojan (treated)

Unfortunately, I do not see a place where I can attach a file, Should I copy and paste the combofix log?

[voltigeur]

Latest cobofix log.combofix2.txt

[AdvancedSetup]

Please click on START and type in the RUN box the following.   MSCONFIG and click on NORMAL STARTUP and restart the computer.

 

MSCONFIG should not be used as a Startup Manager as then the tool cannot be used for diagnostics as it was designed.

 

If you want a start up manager please look at using something like AutoRuns from Microsoft.

 

Then after the reboot please do the following:  MBAM Clean Removal Process
 

Then after you reinstall MBAM please do a reboot even though it won't ask you to.   Then after the reboot run MBAM and check for updates and do a Quick Scan and post back that log.

 

Also run this again and post back a new log.

 

Please create an mbam-check log:

• Download mbam-check.exe from here and save it to your desktop
• Double-click on mbam-check.exe to run it, it should then open a log file
• Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post
  

 

Thanks

[voltigeur]

I shall now downloadthe start up manager. Thanks.

 

 

 

CheckResults.txtmbam-log-2013-08-03 (22-11-41).txt

[AdvancedSetup]

Please open REGEDIT.EXE and browse to the following key

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers


There you will find these entries. Please delete them.

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

Then run MBAM again and do a Quick Scan and it should no longer show XP SP2

[voltigeur]

Eureka!! Thanks a lot!mbam-log-2013-08-03 (23-45-51).txt

[voltigeur]

Added info, there was only one MBAM entry, the others were for file zilla, Hijackthis and Paintshop Pro. I appreciate the time and effort you put into fixing this issue.

[AdvancedSetup]

You're welcome - take care

[AdvancedSetup]

Glad we could help.

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