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Hello,

 

I have been in the general forum as my pc was not responding.  They suggested I post in the Malware removal as it seemed like I have a virus.  Attached please find logs of applications run as suggested in the other forum.  I was unable to run Malwarebytes successfully prior to these logs as the laptop kept restarting before it finished and took forever to run.  I have just been able to successfully run a malwarebytes check and it appears to have found numerous infections.  I have not taken any action until I check with you about removal. 

 

Thank you so much for your help.

 

Lee

 

 

CheckResults.txt

dds.txt

MBAM-log-2013-08-03 (12-47-00).txt

Result.txt

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Hello leeh

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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Hello gringo,

Thank you so much fot your reply. I have been attempting to follow your instructions but as yet my computer has been unresponsive and I can't access anything. I will keep trying and get back to you as soon as I can. Lee

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Hello leeh

download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
    • Startup Repair

      System Restore

      Windows Complete PC Restore

      Windows Memory Diagnostic Tool

      Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe and press Enter

    Note: Replace letter e with the drive letter of your flash drive.

  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • First Press the Scan button.
  • It will make a log (FRST.txt)
Gringo
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Hello gringo,

I have downloaded and saved the previous two applications you recommended from another computer to a flash drive but so far have been unable to get the infected computer to run them. Do you still want me to keep trying them before your latest recommended download?

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Ok done!  Here is the result - sending to you from another computer as I await instructions.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 01-08-2013 01
Ran by SYSTEM on 04-08-2013 13:00:49
Running from G:\
Windows Vista Home Premium Service Pack 1 (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and Addition.txt log.

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [synTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1049896 2008-04-17] (Synaptics, Inc.)
HKLM\...\Run: [QPService] - C:\Program Files\HP\QuickPlay\QPService.exe [468264 2008-09-23] (CyberLink Corp.)
HKLM\...\Run: [updateLBPShortCut] - C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe [210216 2008-06-13] (CyberLink Corp.)
HKLM\...\Run: [updatePSTShortCut] - C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe [210216 2008-10-06] (CyberLink Corp.)
HKLM\...\Run: [uCam_Menu] - C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe [222504 2007-12-24] (CyberLink Corp.)
HKLM\...\Run: [Windows Defender] - C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-20] (Microsoft Corporation)
HKLM\...\Run: [QlbCtrl.exe] - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [202032 2008-08-01] ( Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [updateP2GoShortCut] - C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe [210216 2008-06-13] (CyberLink Corp.)
HKLM\...\Run: [updatePDIRShortCut] - C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe [210216 2008-06-13] (CyberLink Corp.)
HKLM\...\Run: [HP Health Check Scheduler] - c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [75008 2008-10-09] (Hewlett-Packard)
HKLM\...\Run: [hpWirelessAssistant] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe [488752 2008-04-15] (Hewlett-Packard Development Company, L.P.)
HKLM\...\Run: [avast5] - C:\Program Files\Alwil Software\Avast5\avastUI.exe [4858968 2013-05-09] (AVAST Software)
HKLM\...\Run: [bigPondWirelessBroadbandCM] - C:\Program Files\Telstra\Mobile Broadband Manager\TelstraUCM.exe [4352408 2010-05-13] (Telstra)
HKLM\...\Run: [AppleSyncNotifier] - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [59240 2012-02-22] (Apple Inc.)
HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM\...\Run: [HP Software Update] - C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [49208 2010-06-09] (Hewlett-Packard)
HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-04] (Adobe Systems Incorporated)
HKLM\...\Run: [sSBkgdUpdate] - C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [155648 2003-10-13] (Scansoft, Inc.)
HKLM\...\Run: [PaperPort PTD] - C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [57393 2005-03-16] (ScanSoft, Inc.)
HKLM\...\Run: [indexSearch] - C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [40960 2005-03-16] (ScanSoft, Inc.)
HKLM\...\Run: [brStsWnd] - C:\Program Files\Brownie\BrstsWnd.exe [880640 2008-09-17] (brother)
HKLM\...\Run: [KiesTrayAgent] - C:\Program Files\Samsung\Kies\KiesTrayAgent.exe [311152 2013-04-22] (Samsung Electronics Co., Ltd.)
HKLM\...\Run: [Reader Application Helper] - C:\Program Files\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe [899400 2013-03-17] (Sony Corporation)
HKLM\...\Run: [] -  [x]
HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2013-04-30] (Apple Inc.)
HKLM\...\Run: [Nero MediaHome 4] - C:\Program Files\Nero\Nero MediaHome 4\NeroMediaHome.exe [5179880 2012-12-19] (Nero AG)
HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [152392 2013-05-30] (Apple Inc.)
HKU\Brize\...\Run: [HPAdvisor] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2008-09-30] (Hewlett-Packard)
HKU\Brize\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [ 2008-01-20] (Microsoft Corporation)
HKU\Brize\...\Run: [MobileDocuments] - C:\Program Files\Common Files\Apple\Internet Services\ubd.exe [x]
HKU\Brize\...\Run: [skype] - C:\Program Files\Skype\Phone\Skype.exe [ 2013-06-02] (Skype Technologies S.A.)
HKU\Brize\...\Run: [] - C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [ 2013-06-10] (Samsung)
HKU\Brize\...\Run: [KiesAirMessage] - C:\Program Files\Samsung\Kies\KiesAirMessage.exe [ 2013-04-18] (Samsung Electronics)
HKU\Brize\...\Run: [KiesPreload] - C:\Program Files\Samsung\Kies\Kies.exe [ 2013-04-22] (Samsung)
HKU\Brize\...\Run: [Plex Media Server] - C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe [ 2013-06-02] (Plex, Inc.)
HKU\Brize\...\Run: [spotify Web Helper] - C:\Users\Brize\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [ 2013-06-24] (Spotify Ltd)
HKU\Brize\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\WMPNSCFG.exe [ 2008-01-20] (Microsoft Corporation)
HKU\Default\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2008-09-30] (Hewlett-Packard)
HKU\Default User\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2008-09-30] (Hewlett-Packard)
HKU\NeroMediaHomeUser.4\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2008-09-30] (Hewlett-Packard)
HKU\_ProtegeService\...\Run: [HPADVISOR] - C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe [ 2008-09-30] (Hewlett-Packard)
Startup: C:\Users\Brize\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\HP SimpleSave Monitor.lnk
ShortcutTarget: HP SimpleSave Monitor.lnk -> C:\windows\system32\config\systemprofile\AppData\Roaming\HP SimpleSave Application\StartHelper.exe (No File)
Startup: C:\Users\Brize\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Protege Service Manager.lnk
ShortcutTarget: Protege Service Manager.lnk -> C:\Program Files\Integrated Control Technology\Protege\PTMgr.exe (Integrated Control Technology)

========================== Services (Whitelisted) =================

S2 avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [46808 2013-05-09] (AVAST Software)
S2 BackupService; C:\Users\Brize\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe [83512 2010-06-30] (ArcSoft, Inc.)
S2 HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [94208 2008-10-09] (Hewlett-Packard)
S2 IB Updater; C:\Program Files\IB Updater\ExtensionUpdaterService.exe [188760 2013-07-02] ()
S2 MSSQL$PROTEGE; C:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe [29293408 2010-12-09] (Microsoft Corporation)
S4 MSSQLServerADHelper; c:\Program Files\Microsoft SQL Server\90\Shared\sqladhlp90.exe [44384 2010-12-09] (Microsoft Corporation)
S2 NeroMediaHomeService.4; C:\Program Files\Nero\Nero MediaHome 4\NMMediaServerService.exe [518632 2012-12-19] (Nero AG)
S2 Protege; C:\PROGRA~1\INTEGR~1\Protege\PTSvr.exe [16493568 2009-01-27] (Integrated Control Technology)
S2 Recovery Service for Windows; C:\Program Files\SMINST\BLService.exe [365952 2008-10-06] ()
S2 RichVideo; C:\Program Files\CyberLink\Shared files\RichVideo.exe [241734 2008-09-15] ()
S2 Secunia PSI Agent; C:\Program Files\Secunia\PSI\PSIA.exe [994360 2011-10-13] (Secunia)
S2 Secunia Update Agent; C:\Program Files\Secunia\PSI\sua.exe [399416 2011-10-13] (Secunia)
S2 TrustDefender; C:\Program Files\TrustDefender\TrustDefender\TrustDefender.exe [2003856 2013-02-21] (Symbiotic Technologies Pty Ltd)

==================== Drivers (Whitelisted) ====================

S2 aswFsBlk; C:\Windows\System32\Drivers\aswFsBlk.sys [29816 2013-05-09] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [66336 2013-05-09] (AVAST Software)
S1 aswRdr; C:\Windows\System32\Drivers\aswRdr.sys [49760 2013-05-09] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [49376 2013-05-09] ()
S1 aswSnx; C:\Windows\System32\Drivers\aswSnx.sys [770344 2013-06-27] (AVAST Software)
S1 aswSP; C:\Windows\System32\Drivers\aswSP.sys [369584 2013-06-27] (AVAST Software)
S1 aswTdi; C:\Windows\System32\Drivers\aswTdi.sys [56080 2013-05-09] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [175176 2013-06-27] ()
S3 dgderdrv; C:\Windows\System32\drivers\dgderdrv.sys [20032 2012-10-28] (Devguru Co., Ltd)
S3 FlyUsb; C:\Windows\System32\DRIVERS\FlyUsb.sys [19456 2012-09-27] (LeapFrog)
S3 FsUsbExDisk; C:\Windows\system32\FsUsbExDisk.SYS [37344 2013-02-05] ()
S3 MBAMSwissArmy; C:\Windows\system32\drivers\mbamswissarmy.sys [40776 2013-08-02] (Malwarebytes Corporation)
S3 PCASp50; C:\Windows\System32\Drivers\PCASp50.sys [27072 2010-05-02] (Printing Communications Assoc., Inc. (PCAUSA))
S3 PSI; C:\Windows\System32\DRIVERS\psi_mf.sys [15544 2010-09-01] (Secunia)
S1 tdtdi; C:\Windows\System32\drivers\tdtdi.sys [50832 2012-03-04] (Symbiotic Technologies Pty Ltd)
S3 ZTEusbnet; C:\Windows\System32\DRIVERS\ZTEusbnet.sys [114688 2009-12-27] (ZTE Corporation)
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-08-04 13:00 - 2013-08-04 13:00 - 00000000 ____D C:\FRST
2013-08-03 17:05 - 2013-08-03 14:12 - 00560986 _____ (Oleg N. Scherbakov) C:\Users\Brize\Desktop\JRT.exe
2013-08-03 17:04 - 2013-08-03 14:07 - 00666633 _____ C:\Users\Brize\Desktop\AdwCleaner.exe
2013-08-02 18:15 - 2013-08-02 18:15 - 00040776 _____ (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2013-08-02 11:10 - 2013-08-02 11:10 - 00151928 _____ C:\Windows\Minidump\Mini080313-01.dmp
2013-08-01 15:10 - 2013-08-01 15:10 - 00036176 _____ C:\Users\Brize\Desktop\Result.txt
2013-08-01 15:08 - 2013-08-01 15:09 - 00036176 _____ C:\Users\Brize\Downloads\Result.txt
2013-08-01 15:06 - 2013-08-01 15:07 - 00760937 _____ (Farbar) C:\Users\Brize\Downloads\MiniToolBox.exe
2013-08-01 15:04 - 2013-08-01 15:04 - 00029455 _____ C:\Users\Brize\Desktop\attach.txt
2013-08-01 15:04 - 2013-08-01 15:04 - 00020460 _____ C:\Users\Brize\Desktop\dds.txt
2013-08-01 14:55 - 2013-08-01 14:55 - 00688992 ____R (Swearware) C:\Users\Brize\Downloads\dds.scr
2013-08-01 14:52 - 2013-08-01 14:52 - 00033298 _____ C:\Users\Brize\Desktop\CheckResults.txt
2013-08-01 14:50 - 2013-08-01 14:51 - 00353352 _____ (Malwarebytes Corporation) C:\Users\Brize\Downloads\mbam-check-2.0.0.1000.exe
2013-08-01 12:06 - 2013-08-01 12:06 - 00151952 _____ C:\Windows\Minidump\Mini080213-01.dmp
2013-07-30 13:13 - 2013-08-02 11:10 - 403404007 _____ C:\Windows\MEMORY.DMP
2013-07-30 13:13 - 2013-07-30 13:13 - 00151928 _____ C:\Windows\Minidump\Mini073113-01.dmp
2013-07-24 01:52 - 2013-07-24 01:55 - 27168256 _____ C:\Users\Brize\Downloads\AUSkey_software.msi
2013-07-22 02:33 - 2013-07-22 02:33 - 00025600 _____ C:\Users\Brize\Documents\Fuel Tax Credits - Paid 010413 to 300613.xls
2013-07-16 09:03 - 2013-07-16 09:08 - 00000000 ____D C:\Windows\System32\MRT
2013-07-13 19:25 - 2013-07-13 19:25 - 00013824 _____ C:\Users\Brize\Documents\CHRISTMAS CLUB ACCOUNT.xls
2013-07-10 04:17 - 2013-06-03 17:50 - 02049024 _____ (Microsoft Corporation) C:\Windows\System32\win32k.sys
2013-07-10 04:17 - 2013-05-31 20:06 - 00505344 _____ (Microsoft Corporation) C:\Windows\System32\qedit.dll
2013-07-10 04:17 - 2013-05-29 03:26 - 06016000 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.dll
2013-07-10 04:17 - 2013-04-17 03:28 - 01029120 _____ (Microsoft Corporation) C:\Windows\System32\d3d10.dll
2013-07-10 04:17 - 2013-04-17 03:28 - 00219648 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1core.dll
2013-07-10 04:17 - 2013-04-17 03:28 - 00189952 _____ (Microsoft Corporation) C:\Windows\System32\d3d10core.dll
2013-07-10 04:17 - 2013-04-17 03:28 - 00160768 _____ (Microsoft Corporation) C:\Windows\System32\d3d10_1.dll
2013-07-10 04:17 - 2013-04-17 02:34 - 01172480 _____ (Microsoft Corporation) C:\Windows\System32\d3d10warp.dll
2013-07-10 04:17 - 2013-04-17 02:33 - 00486400 _____ (Microsoft Corporation) C:\Windows\System32\d3d10level9.dll
2013-07-10 04:17 - 2013-04-17 02:14 - 00683008 _____ (Microsoft Corporation) C:\Windows\System32\d2d1.dll
2013-07-10 04:17 - 2013-04-17 02:10 - 01069056 _____ (Microsoft Corporation) C:\Windows\System32\DWrite.dll
2013-07-10 04:17 - 2013-04-17 02:10 - 00798208 _____ (Microsoft Corporation) C:\Windows\System32\FntCache.dll
2013-07-10 04:16 - 2013-05-29 03:30 - 01212928 _____ (Microsoft Corporation) C:\Windows\System32\urlmon.dll
2013-07-10 04:16 - 2013-05-29 03:30 - 00916480 _____ (Microsoft Corporation) C:\Windows\System32\wininet.dll
2013-07-10 04:16 - 2013-05-29 03:30 - 00105984 _____ (Microsoft Corporation) C:\Windows\System32\url.dll
2013-07-10 04:16 - 2013-05-29 03:28 - 00206848 _____ (Microsoft Corporation) C:\Windows\System32\occache.dll
2013-07-10 04:16 - 2013-05-29 03:26 - 00611840 _____ (Microsoft Corporation) C:\Windows\System32\mstime.dll
2013-07-10 04:16 - 2013-05-29 03:26 - 00067072 _____ (Microsoft Corporation) C:\Windows\System32\mshtmled.dll
2013-07-10 04:16 - 2013-05-29 03:25 - 00630272 _____ (Microsoft Corporation) C:\Windows\System32\msfeeds.dll
2013-07-10 04:16 - 2013-05-29 03:25 - 00055296 _____ (Microsoft Corporation) C:\Windows\System32\msfeedsbs.dll
2013-07-10 04:16 - 2013-05-29 03:25 - 00043520 _____ (Microsoft Corporation) C:\Windows\System32\licmgr10.dll
2013-07-10 04:16 - 2013-05-29 03:25 - 00025600 _____ (Microsoft Corporation) C:\Windows\System32\jsproxy.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 11111424 _____ (Microsoft Corporation) C:\Windows\System32\ieframe.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 02004992 _____ (Microsoft Corporation) C:\Windows\System32\iertutil.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 01469440 _____ (Microsoft Corporation) C:\Windows\System32\inetcpl.cpl
2013-07-10 04:16 - 2013-05-29 03:24 - 00387584 _____ (Microsoft Corporation) C:\Windows\System32\iedkcs32.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 00184320 _____ (Microsoft Corporation) C:\Windows\System32\iepeers.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 00164352 _____ (Microsoft Corporation) C:\Windows\System32\ieui.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 00109056 _____ (Microsoft Corporation) C:\Windows\System32\iesysprep.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 00071680 _____ (Microsoft Corporation) C:\Windows\System32\iesetup.dll
2013-07-10 04:16 - 2013-05-29 03:24 - 00055808 _____ (Microsoft Corporation) C:\Windows\System32\iernonce.dll
2013-07-10 04:16 - 2013-05-29 01:47 - 00385024 _____ (Microsoft Corporation) C:\Windows\System32\html.iec
2013-07-10 04:16 - 2013-05-29 00:07 - 00133632 _____ (Microsoft Corporation) C:\Windows\System32\ieUnatt.exe
2013-07-10 04:16 - 2013-05-29 00:06 - 00174080 _____ (Microsoft Corporation) C:\Windows\System32\ie4uinit.exe
2013-07-10 04:16 - 2013-05-29 00:05 - 00013312 _____ (Microsoft Corporation) C:\Windows\System32\msfeedssync.exe
2013-07-10 04:16 - 2013-05-29 00:04 - 01638912 _____ (Microsoft Corporation) C:\Windows\System32\mshtml.tlb
2013-07-10 04:16 - 2013-05-07 20:04 - 01548288 _____ (Microsoft Corporation) C:\Windows\System32\WMVDECOD.DLL
2013-07-06 18:15 - 2013-07-06 18:21 - 55742056 _____ (Nero AG) C:\Users\Brize\Downloads\Nero_MediaHome-4.5.8.0b_update.exe

==================== One Month Modified Files and Folders =======

2013-08-03 18:55 - 2009-02-17 09:06 - 01979462 _____ C:\Windows\WindowsUpdate.log
2013-08-03 18:55 - 2006-11-02 04:47 - 00003216 _____ C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-08-03 18:55 - 2006-11-02 04:47 - 00003216 _____ C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-08-03 18:54 - 2012-05-04 16:48 - 00000529 _____ C:\Windows\Brownie.ini
2013-08-03 18:48 - 2013-02-19 22:24 - 00000000 ____D C:\Users\Brize\AppData\Roaming\Skype
2013-08-03 18:47 - 2013-05-10 21:43 - 00000000 ____D C:\ProgramData\boost_interprocess
2013-08-03 18:47 - 2009-02-17 09:43 - 00000286 _____ C:\ProgramData\hpqp.ini
2013-08-03 14:12 - 2013-08-03 17:05 - 00560986 _____ (Oleg N. Scherbakov) C:\Users\Brize\Desktop\JRT.exe
2013-08-03 14:07 - 2013-08-03 17:04 - 00666633 _____ C:\Users\Brize\Desktop\AdwCleaner.exe
2013-08-02 18:15 - 2013-08-02 18:15 - 00040776 _____ (Malwarebytes Corporation) C:\Windows\System32\Drivers\mbamswissarmy.sys
2013-08-02 11:10 - 2013-08-02 11:10 - 00151928 _____ C:\Windows\Minidump\Mini080313-01.dmp
2013-08-02 11:10 - 2013-07-30 13:13 - 403404007 _____ C:\Windows\MEMORY.DMP
2013-08-02 11:10 - 2011-03-30 12:27 - 00000000 ____D C:\Windows\Minidump
2013-08-01 16:44 - 2011-06-14 15:20 - 00180224 _____ C:\Users\Brize\Documents\Lucky Lotteries.xls
2013-08-01 16:37 - 2011-06-23 21:17 - 00000000 ____D C:\myob18
2013-08-01 15:56 - 2011-06-25 16:24 - 00000204 _____ C:\Windows\MYOBP.INI
2013-08-01 15:56 - 2011-06-25 16:24 - 00000039 _____ C:\Windows\MYOB.INI
2013-08-01 15:10 - 2013-08-01 15:10 - 00036176 _____ C:\Users\Brize\Desktop\Result.txt
2013-08-01 15:09 - 2013-08-01 15:08 - 00036176 _____ C:\Users\Brize\Downloads\Result.txt
2013-08-01 15:07 - 2013-08-01 15:06 - 00760937 _____ (Farbar) C:\Users\Brize\Downloads\MiniToolBox.exe
2013-08-01 15:04 - 2013-08-01 15:04 - 00029455 _____ C:\Users\Brize\Desktop\attach.txt
2013-08-01 15:04 - 2013-08-01 15:04 - 00020460 _____ C:\Users\Brize\Desktop\dds.txt
2013-08-01 14:55 - 2013-08-01 14:55 - 00688992 ____R (Swearware) C:\Users\Brize\Downloads\dds.scr
2013-08-01 14:52 - 2013-08-01 14:52 - 00033298 _____ C:\Users\Brize\Desktop\CheckResults.txt
2013-08-01 14:51 - 2013-08-01 14:50 - 00353352 _____ (Malwarebytes Corporation) C:\Users\Brize\Downloads\mbam-check-2.0.0.1000.exe
2013-08-01 12:06 - 2013-08-01 12:06 - 00151952 _____ C:\Windows\Minidump\Mini080213-01.dmp
2013-07-30 17:48 - 2011-11-14 19:11 - 00000696 _____ C:\rkill.log
2013-07-30 17:06 - 2012-04-19 17:40 - 00002355 _____ C:\Users\Brize\Desktop\PaperPort.lnk
2013-07-30 13:13 - 2013-07-30 13:13 - 00151928 _____ C:\Windows\Minidump\Mini073113-01.dmp
2013-07-30 02:46 - 2012-11-27 19:29 - 00000000 ____D C:\Program Files\Common Files\Adobe AIR
2013-07-29 17:24 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\System32\LogFiles
2013-07-29 16:40 - 2009-05-09 21:15 - 00001356 _____ C:\Users\Brize\Local Settings\Application Data\d3d9caps.dat
2013-07-29 16:40 - 2009-05-09 21:15 - 00001356 _____ C:\Users\Brize\AppData\Local\d3d9caps.dat
2013-07-29 11:55 - 2013-02-27 15:00 - 00000000 ____D C:\Program Files\Mozilla Maintenance Service
2013-07-29 11:55 - 2012-11-15 19:02 - 00000000 ____D C:\Program Files\IB Updater
2013-07-29 01:37 - 2006-11-02 02:33 - 00770406 _____ C:\Windows\System32\PerfStringBackup.INI
2013-07-26 18:31 - 2012-11-24 20:47 - 00002609 _____ C:\Users\Brize\Desktop\Microsoft Office Word 2003.lnk
2013-07-24 01:55 - 2013-07-24 01:52 - 27168256 _____ C:\Users\Brize\Downloads\AUSkey_software.msi
2013-07-23 16:09 - 2009-08-18 16:18 - 00000052 _____ C:\Windows\System32\DOErrors.log
2013-07-22 02:33 - 2013-07-22 02:33 - 00025600 _____ C:\Users\Brize\Documents\Fuel Tax Credits - Paid 010413 to 300613.xls
2013-07-20 14:48 - 2012-04-01 16:27 - 00692104 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerApp.exe
2013-07-20 14:48 - 2011-07-13 13:44 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\System32\FlashPlayerCPLApp.cpl
2013-07-19 16:54 - 2011-11-14 21:55 - 00000000 ____D C:\Users\Brize\AppData\Roaming\HpUpdate
2013-07-18 15:02 - 2011-04-26 18:46 - 00000177 _____ C:\ProgramData\LockFilePath.ini
2013-07-17 19:30 - 2013-06-24 23:28 - 00000000 ____D C:\Users\Brize\AppData\Roaming\Spotify
2013-07-16 14:25 - 2013-05-01 12:59 - 00000000 ____D C:\Users\Brize\Documents\ELSTON PARTNERS
2013-07-16 09:08 - 2013-07-16 09:03 - 00000000 ____D C:\Windows\System32\MRT
2013-07-15 14:41 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\security
2013-07-13 19:25 - 2013-07-13 19:25 - 00013824 _____ C:\Users\Brize\Documents\CHRISTMAS CLUB ACCOUNT.xls
2013-07-11 17:13 - 2011-08-22 17:17 - 44478976 _____ C:\Users\Brize\Documents\Haley & Potter.FBK
2013-07-11 17:13 - 2011-08-22 17:06 - 44478976 _____ C:\Users\Brize\Documents\Haley & Potter.FTW
2013-07-10 10:54 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\Microsoft.NET
2013-07-10 10:38 - 2006-11-02 04:47 - 00385216 _____ C:\Windows\System32\FNTCACHE.DAT
2013-07-10 10:36 - 2012-01-28 20:13 - 00021382 _____ C:\Windows\PFRO.log
2013-07-10 10:36 - 2011-03-22 18:31 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-07-10 10:33 - 2006-11-02 04:37 - 00000000 ____D C:\Windows\System32\XPSViewer
2013-07-10 10:31 - 2011-12-12 12:26 - 00000846 _____ C:\Users\Public\Desktop\Mozilla Firefox.lnk
2013-07-10 10:31 - 2011-12-12 12:26 - 00000846 _____ C:\ProgramData\Desktop\Mozilla Firefox.lnk
2013-07-10 09:56 - 2006-11-02 02:23 - 00000265 _____ C:\Windows\win.ini
2013-07-10 09:02 - 2006-11-02 04:37 - 00000000 ____D C:\Program Files\Windows Journal
2013-07-07 00:59 - 2006-11-02 03:18 - 00000000 ____D C:\Windows\LiveKernelReports
2013-07-06 18:21 - 2013-07-06 18:15 - 55742056 _____ (Nero AG) C:\Users\Brize\Downloads\Nero_MediaHome-4.5.8.0b_update.exe

==================== Known DLLs (Whitelisted) ============


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================


==================== Memory info ===========================

Percentage of memory in use: 14%
Total physical RAM: 4026.26 MB
Available physical RAM: 3441 MB
Total Pagefile: 3715.79 MB
Available Pagefile: 3526.56 MB
Total Virtual: 2047.88 MB
Available Virtual: 1950.25 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:286.99 GB) (Free:126.15 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (RECOVERY) (Fixed) (Total:11.1 GB) (Free:1.85 GB) NTFS ==>[system with boot components (obtained from reading drive)]
Drive g: (LEXAR) (Removable) (Total:0.94 GB) (Free:0.32 GB) FAT
Drive x: (Boot) (Fixed) (Total:0.03 GB) (Free:0.03 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 298 GB) (Disk ID: 88A251BD)
Partition 1: (Active) - (Size=287 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=11 GB) - (Type=07 NTFS)

========================================================
Disk: 2 (MBR Code: Windows XP) (Size: 968 MB) (Disk ID: C3072E18)
Partition 1: (Not Active) - (Size=967 MB) - (Type=04)


LastRegBack: 2013-08-03 18:56

==================== End Of Log ============================

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  • Staff

Hello leeh

That report looks good - have you tried to start the computer in safe mode?

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Ok, it's running now ... I had to uninstall avast antivirus as it wouldn't disable for some reason.  I did just have a message from combifix saying administrator:autoscan - access is denied, however I left it alone and it's scanning, up to stage 3 now ...

 

Lee

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I am so glad you are there gringo!

 

ComboFix 13-08-02.03 - Brize 04/08/2013  14:01:54.1.2 - x86 NETWORK
Running from: c:\users\Brize\Downloads\ComboFix.exe
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\boost_interprocess\20130804124233.375199
c:\programdata\boost_interprocess\20130804124233.375199\9334581e-7251-4ef7-a8ec-5bfe8e89ff68
c:\programdata\boost_interprocess\20130804124233.375199\plex_frame_mutex
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-04 to 2013-08-04  )))))))))))))))))))))))))))))))
.
.
2013-08-04 21:00 . 2013-08-04 21:00    --------    d-----w-    C:\FRST
2013-08-04 04:15 . 2013-08-04 04:19    --------    d-----w-    c:\users\Brize\AppData\Local\temp
2013-08-04 04:15 . 2013-08-04 04:15    --------    d-----w-    c:\users\NeroMediaHomeUser.4\AppData\Local\temp
2013-08-04 04:15 . 2013-08-04 04:15    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-04 04:15 . 2013-08-04 04:15    --------    d-----w-    c:\users\_ProtegeService\AppData\Local\temp
2013-08-04 01:11 . 2010-02-18 13:30    200704    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report13cf1778\iphlpsvc.dll
2013-08-03 23:29 . 2013-02-05 08:54    233472    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report092e1fcf\FsUsbExService.Exe
2013-08-03 23:01 . 2010-12-10 07:29    29293408    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report0b5fc199\sqlservr.exe
2013-08-03 02:15 . 2013-08-03 02:15    40776    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2013-08-02 12:13 . 2008-04-17 18:05    1049896    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report188cb77b\SynTPEnh.exe
2013-07-31 21:36 . 2008-01-21 02:24    5714432    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report10f40acf\logon.scr
2013-07-31 10:43 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{AEBB02D8-9337-45CB-BF90-E06ECB946F54}\mpengine.dll
2013-07-16 17:03 . 2013-07-16 17:08    --------    d-----w-    c:\windows\system32\MRT
2013-07-10 12:17 . 2013-06-04 01:50    2049024    ----a-w-    c:\windows\system32\win32k.sys
2013-07-10 12:17 . 2013-04-17 10:33    486400    ----a-w-    c:\windows\system32\d3d10level9.dll
2013-07-10 12:17 . 2013-04-17 10:10    1069056    ----a-w-    c:\windows\system32\DWrite.dll
2013-07-10 12:17 . 2013-04-17 10:10    798208    ----a-w-    c:\windows\system32\FntCache.dll
2013-07-10 12:17 . 2013-04-17 11:28    189952    ----a-w-    c:\windows\system32\d3d10core.dll
2013-07-10 12:17 . 2013-04-17 11:28    219648    ----a-w-    c:\windows\system32\d3d10_1core.dll
2013-07-10 12:17 . 2013-04-17 11:28    1029120    ----a-w-    c:\windows\system32\d3d10.dll
2013-07-10 12:17 . 2013-04-17 10:34    1172480    ----a-w-    c:\windows\system32\d3d10warp.dll
2013-07-10 12:17 . 2013-04-17 10:14    683008    ----a-w-    c:\windows\system32\d2d1.dll
2013-07-10 12:17 . 2013-04-17 11:28    160768    ----a-w-    c:\windows\system32\d3d10_1.dll
2013-07-10 12:17 . 2013-06-01 04:06    505344    ----a-w-    c:\windows\system32\qedit.dll
2013-07-10 12:09 . 2013-04-09 03:51    936960    ----a-w-    c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 12:09 . 2013-04-09 03:52    1218048    ----a-w-    c:\program files\Windows Journal\NBDoc.DLL
2013-07-10 12:09 . 2013-04-09 03:51    983552    ----a-w-    c:\program files\Windows Journal\JNTFiltr.dll
2013-07-10 12:09 . 2013-04-09 03:51    964608    ----a-w-    c:\program files\Windows Journal\JNWDRV.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-20 22:48 . 2012-04-02 00:27    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-07-20 22:48 . 2011-07-13 21:44    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-25 21:45 . 2011-08-24 03:38    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-09 08:58 . 2010-10-26 04:28    229648    ----a-w-    c:\windows\system32\aswBoot.exe
2013-05-08 04:37 . 2013-06-11 19:12    905576    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-06-25 22:22 . 2013-06-25 22:21    262552    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{002894DB-47C9-4FFA-9823-0B6CC419E533}]
2013-04-07 08:55    228136    ----a-w-    c:\program files\OnLineTV Toolbar\LmOnLineTvToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{DF4AF0C8-1409-4ec1-A59C-26670F2029B7}"= "c:\program files\OnLineTV Toolbar\LmOnLineTvToolbar.dll" [2013-04-07 228136]
.
[HKEY_CLASSES_ROOT\clsid\{df4af0c8-1409-4ec1-a59c-26670f2029b7}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-06-03 19603048]
"KiesAirMessage"="c:\program files\Samsung\Kies\KiesAirMessage.exe" [2013-04-18 578560]
"KiesPreload"="c:\program files\Samsung\Kies\Kies.exe" [2013-04-23 1561968]
"Plex Media Server"="c:\program files\Plex\Plex Media Server\Plex Media Server.exe" [2013-06-03 3997832]
"Spotify Web Helper"="c:\users\Brize\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-06-25 1104384]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"BigPondWirelessBroadbandCM"="c:\program files\Telstra\Mobile Broadband Manager\TelstraUCM.exe" [2010-05-14 4352408]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2012-02-23 59240]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-21 59720]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2010-06-09 49208]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2005-03-17 57393]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2005-03-17 40960]
"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2008-09-17 880640]
"KiesTrayAgent"="c:\program files\Samsung\Kies\KiesTrayAgent.exe" [2013-04-23 311152]
"Reader Application Helper"="c:\program files\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe" [2013-03-18 899400]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-04-30 421888]
"Nero MediaHome 4"="c:\program files\Nero\Nero MediaHome 4\NeroMediaHome.exe" [2012-12-20 5179880]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-21 22:48]
.
.
------- Supplementary Scan -------
.


uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\programdata\AOL\ieToolbar\resources\en-AU\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 202.93.103.19 202.93.104.19
FF - ProfilePath - c:\users\Brize\AppData\Roaming\Mozilla\Firefox\Profiles\v2st1gk8.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-07-26 10:12; {8E9E3331-D360-4f87-8803-52DE43566502}; c:\program files\IB Updater\Firefox
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-10 - (no file)
HKCU-Run-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe
AddRemove-SmileBox_EN Toolbar - c:\program files\SmileBox_EN\uninstall.exe
AddRemove-01_Simmental - c:\program files\Samsung\USB Drivers\01_Simmental\Uninstall.exe
AddRemove-02_Siberian - c:\program files\Samsung\USB Drivers\02_Siberian\Uninstall.exe
AddRemove-03_Swallowtail - c:\program files\Samsung\USB Drivers\03_Swallowtail\Uninstall.exe
AddRemove-04_semseyite - c:\program files\Samsung\USB Drivers\04_semseyite\Uninstall.exe
AddRemove-07_Schorl - c:\program files\Samsung\USB Drivers\07_Schorl\Uninstall.exe
AddRemove-09_Hsp - c:\program files\Samsung\USB Drivers\09_Hsp\Uninstall.exe
AddRemove-11_HSP_Plus_Default - c:\program files\Samsung\USB Drivers\11_HSP_Plus_Default\Uninstall.exe
AddRemove-16_Shrewsbury - c:\program files\Samsung\USB Drivers\16_Shrewsbury\Uninstall.exe
AddRemove-20_NXP_Driver - c:\program files\Samsung\USB Drivers\20_NXP_Driver\Uninstall.exe
AddRemove-24_flashusbdriver - c:\program files\Samsung\USB Drivers\24_flashusbdriver\Uninstall.exe
AddRemove-25_escape - c:\program files\Samsung\USB Drivers\25_escape\Uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-08-04 14:19
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a1,d8,83,36,c0,26,2c,47,80,2b,14,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a1,d8,83,36,c0,26,2c,47,80,2b,14,\
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-08-04  14:22:27
ComboFix-quarantined-files.txt  2013-08-04 04:22
.
Pre-Run: 138,805,104,640 bytes free
Post-Run: 139,392,389,120 bytes free
.
- - End Of File - - EFBFF10EB3E0917F3D34C42127CD54F6
588AE8F0C685C02BA11F30D9CD7E61A0
 

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  • Staff

Hello leeh

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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Hi Gringo,

 

Here's the latest report.

 

ComboFix 13-08-02.03 - Brize 04/08/2013  15:28:47.1.2 - x86 NETWORK
Running from: c:\users\Brize\Desktop\ComboFix.exe
Command switches used :: c:\users\Brize\Desktop\CFScript.txt
.
.
(((((((((((((((((((((((((   Files Created from 2013-07-04 to 2013-08-04  )))))))))))))))))))))))))))))))
.
.
2013-08-04 21:00 . 2013-08-04 21:00    --------    d-----w-    C:\FRST
2013-08-04 05:35 . 2013-08-04 05:35    --------    d-----w-    c:\users\Brize\AppData\Local\temp
2013-08-04 05:35 . 2013-08-04 05:35    --------    d-----w-    c:\users\NeroMediaHomeUser.4\AppData\Local\temp
2013-08-04 05:35 . 2013-08-04 05:35    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-08-04 05:35 . 2013-08-04 05:35    --------    d-----w-    c:\users\_ProtegeService\AppData\Local\temp
2013-08-04 01:11 . 2010-02-18 13:30    200704    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report13cf1778\iphlpsvc.dll
2013-08-03 23:29 . 2013-02-05 08:54    233472    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report092e1fcf\FsUsbExService.Exe
2013-08-03 23:01 . 2010-12-10 07:29    29293408    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report0b5fc199\sqlservr.exe
2013-08-03 02:15 . 2013-08-03 02:15    40776    ----a-w-    c:\windows\system32\drivers\mbamswissarmy.sys
2013-08-02 12:13 . 2008-04-17 18:05    1049896    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report188cb77b\SynTPEnh.exe
2013-07-31 21:36 . 2008-01-21 02:24    5714432    -c--a-w-    c:\programdata\Microsoft\Windows\WER\ReportQueue\Report10f40acf\logon.scr
2013-07-31 10:43 . 2013-07-02 06:54    7143960    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{AEBB02D8-9337-45CB-BF90-E06ECB946F54}\mpengine.dll
2013-07-16 17:03 . 2013-07-16 17:08    --------    d-----w-    c:\windows\system32\MRT
2013-07-10 12:17 . 2013-06-04 01:50    2049024    ----a-w-    c:\windows\system32\win32k.sys
2013-07-10 12:17 . 2013-04-17 10:33    486400    ----a-w-    c:\windows\system32\d3d10level9.dll
2013-07-10 12:17 . 2013-04-17 10:10    1069056    ----a-w-    c:\windows\system32\DWrite.dll
2013-07-10 12:17 . 2013-04-17 10:10    798208    ----a-w-    c:\windows\system32\FntCache.dll
2013-07-10 12:17 . 2013-04-17 11:28    189952    ----a-w-    c:\windows\system32\d3d10core.dll
2013-07-10 12:17 . 2013-04-17 11:28    219648    ----a-w-    c:\windows\system32\d3d10_1core.dll
2013-07-10 12:17 . 2013-04-17 11:28    1029120    ----a-w-    c:\windows\system32\d3d10.dll
2013-07-10 12:17 . 2013-04-17 10:34    1172480    ----a-w-    c:\windows\system32\d3d10warp.dll
2013-07-10 12:17 . 2013-04-17 10:14    683008    ----a-w-    c:\windows\system32\d2d1.dll
2013-07-10 12:17 . 2013-04-17 11:28    160768    ----a-w-    c:\windows\system32\d3d10_1.dll
2013-07-10 12:17 . 2013-06-01 04:06    505344    ----a-w-    c:\windows\system32\qedit.dll
2013-07-10 12:09 . 2013-04-09 03:51    936960    ----a-w-    c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-10 12:09 . 2013-04-09 03:52    1218048    ----a-w-    c:\program files\Windows Journal\NBDoc.DLL
2013-07-10 12:09 . 2013-04-09 03:51    983552    ----a-w-    c:\program files\Windows Journal\JNTFiltr.dll
2013-07-10 12:09 . 2013-04-09 03:51    964608    ----a-w-    c:\program files\Windows Journal\JNWDRV.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-20 22:48 . 2012-04-02 00:27    692104    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-07-20 22:48 . 2011-07-13 21:44    71048    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-25 21:45 . 2011-08-24 03:38    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-09 08:58 . 2010-10-26 04:28    229648    ----a-w-    c:\windows\system32\aswBoot.exe
2013-05-08 04:37 . 2013-06-11 19:12    905576    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-06-25 22:22 . 2013-06-25 22:21    262552    ----a-w-    c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\~\Browser Helper Objects\{002894DB-47C9-4FFA-9823-0B6CC419E533}]
2013-04-07 08:55    228136    ----a-w-    c:\program files\OnLineTV Toolbar\LmOnLineTvToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{DF4AF0C8-1409-4ec1-A59C-26670F2029B7}"= "c:\program files\OnLineTV Toolbar\LmOnLineTvToolbar.dll" [2013-04-07 228136]
.
[HKEY_CLASSES_ROOT\clsid\{df4af0c8-1409-4ec1-a59c-26670f2029b7}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-06-03 19603048]
"KiesAirMessage"="c:\program files\Samsung\Kies\KiesAirMessage.exe" [2013-04-18 578560]
"KiesPreload"="c:\program files\Samsung\Kies\Kies.exe" [2013-04-23 1561968]
"Plex Media Server"="c:\program files\Plex\Plex Media Server\Plex Media Server.exe" [2013-06-03 3997832]
"Spotify Web Helper"="c:\users\Brize\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-06-25 1104384]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 137752]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 172568]
"BigPondWirelessBroadbandCM"="c:\program files\Telstra\Mobile Broadband Manager\TelstraUCM.exe" [2010-05-14 4352408]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2012-02-23 59240]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-21 59720]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2010-06-09 49208]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2005-03-17 57393]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2005-03-17 40960]
"BrStsWnd"="c:\program files\Brownie\BrstsWnd.exe" [2008-09-17 880640]
"KiesTrayAgent"="c:\program files\Samsung\Kies\KiesTrayAgent.exe" [2013-04-23 311152]
"Reader Application Helper"="c:\program files\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe" [2013-03-18 899400]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-04-30 421888]
"Nero MediaHome 4"="c:\program files\Nero\Nero MediaHome 4\NeroMediaHome.exe" [2012-12-20 5179880]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation    REG_MULTI_SZ       FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-21 22:48]
.
.
------- Supplementary Scan -------
.


uInternet Settings,ProxyOverride = *.local
IE: &AOL Toolbar Search - c:\programdata\AOL\ieToolbar\resources\en-AU\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 202.93.103.19 202.93.104.19
FF - ProfilePath - c:\users\Brize\AppData\Roaming\Mozilla\Firefox\Profiles\v2st1gk8.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com

FF - prefs.js: network.proxy.type - 0
FF - ExtSQL: 2013-07-26 10:12; {8E9E3331-D360-4f87-8803-52DE43566502}; c:\program files\IB Updater\Firefox
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-08-04 15:35
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
scanning hidden autostart entries ...
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a1,d8,83,36,c0,26,2c,47,80,2b,14,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,a1,d8,83,36,c0,26,2c,47,80,2b,14,\
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="ChromeHTML"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-08-04  15:38:07
ComboFix-quarantined-files.txt  2013-08-04 05:38
ComboFix2.txt  2013-08-04 04:22
.
Pre-Run: 139,406,651,392 bytes free
Post-Run: 139,388,755,968 bytes free
.
- - End Of File - - B700F7E107A4A0AD6A22F913DB3D0C82
588AE8F0C685C02BA11F30D9CD7E61A0

 

I haven't restarted or done anything to see if the computer is running properly now, will await further instructions before doing so.

 

Lee
 

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Hi Gringo,

 

Ok it seem to start ok but it won't connect to the internet.  I will try and disconnect and restart the router and see if that helps.

 

If I don't get back quickly it's because visitors have just arrived!  Just when I feel I'm almost there :-)

 

I guess my next questions will be what, why and how this infection has gotten into my computer.

 

Lee

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  • Staff

Hello Lee

There is so many ways these things get on the computer it is impossible for me to say how

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo

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Visitors have just left :-)

 

Here is the report ....

 

1Click DVD Copy 5.9.8.0
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
Adobe Shockwave Player
Adobe Shockwave Player 11.6
Advertising Center
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
AviSynth 2.5
AVStoDVD 2.3.4
Bonjour
Brother HL-2150N
calibre
Canon Utilities EOS Utility
Canon Utilities ImageBrowser EX
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink YouCam
D3DX10
DVD43 Plug-in v1.0.0.6
EOS USB WIA Driver
ESU for Microsoft Vista
Family Tree Maker 2005
Fund Manager
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
IB Updater version 2.0.0.613
iCloud
ImgBurn
Intel® Graphics Media Accelerator Driver
iTunes
LabelPrint
Logitech Harmony Remote Software 7
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2003 Web Components
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Office Small Business Connectivity Components
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (PROTEGE)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MobileMe Control Panel
Mozilla Firefox 17.0.7 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
MyFreeCodec
MYOB Accounting v18
MYOB ODBC Direct v8 AUS
Nero ControlCenter
Nero Installer
Nero MediaHome 4
Nero MediaHome 4 Essentials
Nero MediaHome 4 Help
Nero Online Upgrade
NetWaiting
Norton Internet Security
OnLineTV Toolbar
PaperPort
PHOTOfunSTUDIO 6.1 HD Lite Edition
Plex Media Server
Power2Go
PowerDirector
QuickTime
Reader for PC
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Remote Control USB Driver
Safari
Samsung Kies
SAMSUNG USB Driver for Mobile Phones
Secunia PSI (2.0.0.4003)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Segoe UI
Skype™ 6.5
SoftStylus
Spelling Dictionaries Support For Adobe Reader 9
SPORE Creature Creator Trial Edition
Spotify
swMSM
Synaptics Pointing Device Driver
Telstra Mobile Broadband Manager
TrustDefender
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update Installer for WildTangent Games App
WildTangent Games App
Windows Driver Package - Cmotech (cmusbnet) Net  (06/11/2007 2.0.0.9)
Windows Driver Package - Cmotech Modem  (12/13/2006 2.0.3.5)
Windows Driver Package - Cmotech Ports  (12/13/2006 2.0.3.5)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
 

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Adobe Reader X (10.1.7)
  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html

    After installing the latest Adobe Reader, uninstall all previous versions.

    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Good morning Gringo,

 

Good to find your message when I woke.  Yes I have had Ccleaner and Malwarebytes on my laptop for some time.

 

I have followed your instructions and here are the results.  I did have a few problems, halfway through the Hijack This scan, a message popped up saying access was denied but I wasn't quick enough to write down what files that pertained to.  I have tried to rerun it but when I try to run the program it says it's already running. 

 

Also on restarting after prompting with the Malwarebytes program ran I again had the message that I had limited access to the internet so once again had to restart the router.  Firefox wasn't responding very well at that time either and when I hit the home button on Firefox I had the cannot reach us.yhs4.search.yahoo.com.  I don't know where that came from. 

 

Malware log ..

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.08.05.08

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.19443
Brize :: BRIZE-LAPTOP [administrator]

6/08/2013 7:30:23 AM
mbam-log-2013-08-06 (07-30-23).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 276556
Time elapsed: 11 minute(s), 21 second(s)

Memory Processes Detected: 1
C:\Program Files\IB Updater\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> 1036 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKLM\SYSTEM\CurrentControlSet\Services\IB Updater (PUP.Optional.SweetPacks.A) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (Hijack.StartPage) -> Bad: (http://www.searchqu.com/406) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Program Files\IB Updater\ExtensionUpdaterService.exe (PUP.Optional.SweetPacks.A) -> Delete on reboot.

(end)
 

 

Hijack This log ...

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:08:30 AM, on 6/08/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19443)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brownie\BrStsWnd.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\TrustDefender\TrustDefender\TDWatchdog.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Samsung\Kies\KiesAirMessage.exe
C:\Program Files\Samsung\Kies\Kies.exe
C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe
C:\Users\Brize\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Canon\ImageBrowser EX\MFManager.exe
C:\Program Files\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Users\Brize\AppData\Roaming\HP SimpleSave Application\StartHelper.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Brownie\Brnipmon.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Plex\Plex Media Server\PlexDlnaServer.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Program Files\Plex\Plex Media Server\PlexScriptHost.exe
C:\Users\Brize\Downloads\HijackThis.exe

O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-AU\local\search.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: TrustDefender - Safe Secure Check - {C1F0024B-8278-4999-B7E6-2718426D9FE6} - C:\Program Files\TrustDefender\TrustDefender\TDIEButton.dll (HKCU)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: BackupService - ArcSoft, Inc. - C:\Users\Brize\AppData\Roaming\HP SimpleSave Application\uUACTokenSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Nero MediaHome 4 Service (NeroMediaHomeService.4) - Nero AG - C:\Program Files\Nero\Nero MediaHome 4\NMMediaServerService.exe
O23 - Service: Protege - Integrated Control Technology - C:\PROGRA~1\INTEGR~1\Protege\PTSvr.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Program Files\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: TrustDefender - Symbiotic Technologies Pty Ltd - C:\Program Files\TrustDefender\TrustDefender\TrustDefender.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6452 bytes

 

I hope that all makes sense!

Lee
 

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