MBAM log shows wrong OS

[voltigeur]

I have windows Vista Home Premium, but in the MBAM log it show Windows XP. see Mbam log.

Why would this be?

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.08.02.01

 

Windows XP Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Joe :: JOE-PC [administrator]

 

02/08/2013 8:54:48 AM

[AdvancedSetup]

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop
dds.scr
dds.com


Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment. 

When done, DDS will open two (2) logs:

1. DDS.txt
2. Attach.txt
   

• Save both reports to your desktop
• Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt
  You can ignore the note about zipping the Attach.txt file

 

[voltigeur]

Thanks, I will get right at it.

[voltigeur]

Here are the two logs, I hope you meant to copy and paste the logs.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16496
Run by Joe at 19:04:41 on 2013-08-02
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.3006.1844 [GMT -6:00]
.
AV: ZoneAlarm Extreme Security Antivirus *Disabled/Updated* {DE038A5B-9EDD-18A9-2361-FF7D98D43730}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: ZoneAlarm Extreme Security Anti-Spyware *Disabled/Updated* {65626BBF-B8E7-1727-19D1-C40FE3537D8D}
FW: ZoneAlarm Extreme Security Firewall *Disabled* {E6380B7E-D4B2-19F1-083E-56486607704B}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Windows\system32\PrintCtrl.exe
C:\Windows\system32\PSIService.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdController.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\RosettaStoneLtdServices\RosettaStoneLtdServer.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\System32\vds.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Windows\System32\kmw_run.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\PrintDisp.exe
C:\Windows\system32\KMW_SHOW.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.

uWindow Title = Internet Explorer, optimized for Bing and MSN

TB: &Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
TB: &Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: ZoneAlarm Security Engine: {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [kmw_run.exe] kmw_run.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [PrintDisp] c:\windows\system32\PrintDisp.exe
mRun: [ZoneAlarm] c:\program files\checkpoint\zonealarm\zatray.exe
mRun: [iSW] <no file>
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRunOnce: [ZAFFRegisterTrustChecker] "c:\windows\system32\regsvr32.exe" -s "c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustChecker.dll"
dRunOnce: [ZAFFRegisterTrustCheckerIE] "c:\windows\system32\regsvr32.exe" -s "c:\program files\checkpoint\zaforcefield\trustchecker\bin\TrustCheckerIEPlugin.dll"
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{08B4084B-14C0-4E33-8B4B-B123F92BBF89} : DHCPNameServer = 192.168.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.95\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 ISWKL;ZoneAlarm LTD Toolbar ISWKL;c:\program files\checkpoint\zaforcefield\ISWKL.sys [2011-8-15 27056]
R2 IswSvc;ZoneAlarm LTD Toolbar IswSvc;c:\program files\checkpoint\zaforcefield\ISWSVC.exe [2011-8-15 497320]
R2 Printer Control;Printer Control;c:\windows\system32\PrintCtrl.exe [2011-7-12 77824]
R2 RosettaStoneLtdController;RosettaStoneLtdController;c:\program files\rosettastoneltdservices\RosettaStoneLtdController.exe [2008-9-16 352312]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2011-11-30 69976]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2013-7-3 1228504]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2013-7-3 660184]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf_x86.sys [2013-7-3 16024]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9d7efc3b91b1e;Google Update Service (gupdate1c9d7efc3b91b1e);c:\program files\google\update\GoogleUpdate.exe [2009-5-18 133104]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2013-2-6 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2011-11-30 197224]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== File Associations ===============
.
FileExt: .reg: Applications\notepad.exe=c:\windows\system32\NOTEPAD.EXE %1 [userChoice]
.
=============== Created Last 30 ================
.
2013-08-02 23:51:46 -------- d-----w- c:\users\joe\appdata\roaming\Malwarebytes
2013-08-02 23:51:34 -------- d-----w- c:\programdata\Malwarebytes
2013-08-02 23:51:33 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-08-02 23:51:33 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-08-02 13:29:21 -------- d-----w- c:\users\joe\appdata\local\{1154AFD5-C160-4688-BACE-643AC250EF4E}
2013-08-02 01:19:24 -------- d-----w- c:\users\joe\appdata\local\{928AEE56-E7C1-4634-BD3A-F7783CE837F9}
2013-08-01 13:19:10 -------- d-----w- c:\users\joe\appdata\local\{18FAF184-C0DF-426A-B52C-55BA74BEA614}
2013-08-01 03:12:50 -------- d-----w- c:\program files\Amazon
2013-07-31 20:05:49 -------- d-----w- c:\users\joe\appdata\roaming\WinPatrol
2013-07-31 20:05:43 -------- d-----w- c:\programdata\InstallMate
2013-07-31 20:05:43 -------- d-----w- c:\program files\BillP Studios
2013-07-31 18:01:21 -------- d-----w- c:\users\joe\appdata\local\{AE2CDC97-C718-411C-AC1C-4337B8F2E2E5}
2013-07-31 06:01:08 -------- d-----w- c:\users\joe\appdata\local\{CB624F3F-6C6D-4A79-8571-80362DB36EAA}
2013-07-30 18:01:06 -------- d-----w- c:\users\joe\appdata\local\{4453E956-CBF9-4A84-B6FE-9022625DD0ED}
2013-07-30 06:00:52 -------- d-----w- c:\users\joe\appdata\local\{D0BA6F27-03F9-44F9-96A9-FE4B764CDA12}
2013-07-29 18:00:37 -------- d-----w- c:\users\joe\appdata\local\{47631AD8-AF20-49A8-A06C-D3D3EEAF00B5}
2013-07-29 06:00:23 -------- d-----w- c:\users\joe\appdata\local\{98548908-A47F-45A7-8018-A2CCD41E903E}
2013-07-28 18:00:21 -------- d-----w- c:\users\joe\appdata\local\{6FD7EE63-992D-4460-8AE1-0E335D2991CE}
2013-07-28 14:02:40 -------- d-----w- c:\programdata\UAB
2013-07-28 14:02:38 -------- d-----w- c:\users\joe\appdata\local\PC_Drivers_Headquarters
2013-07-28 13:52:20 -------- d-----w- c:\programdata\Driver Manager
2013-07-28 13:50:59 -------- d-----w- c:\program files\Driver Manager
2013-07-28 13:35:25 -------- d-----w- c:\windows\system32\MRT
2013-07-28 13:29:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-07-28 13:29:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-07-28 13:29:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-07-28 13:03:30 7304 ----a-w- c:\windows\TMP0001.TMP
2013-07-28 04:39:44 216064 ----a-w- c:\windows\system32\gcapi_dll.dll
2013-07-28 04:39:30 -------- d-----w- c:\users\joe\appdata\roaming\Foxit Software
2013-07-28 04:39:30 -------- d-----w- c:\program files\Foxit Software
2013-07-28 04:05:52 -------- d-----w- c:\users\joe\appdata\local\{50A20D7C-71A9-4764-9920-8D01696DB0D7}
2013-07-27 18:33:57 -------- d-----w- c:\program files\Enigma Software Group
2013-07-27 16:05:38 -------- d-----w- c:\users\joe\appdata\local\{54068202-39A5-4928-BFFC-7C409FA93FA1}
2013-07-27 04:05:24 -------- d-----w- c:\users\joe\appdata\local\{7C75D313-B462-4CA3-8316-9675F174C319}
2013-07-26 23:30:01 -------- d-----w- c:\program files\ESET
2013-07-26 16:05:09 -------- d-----w- c:\users\joe\appdata\local\{94EFBE98-93D5-47AA-84C8-7F488B55F4DD}
2013-07-26 12:58:26 -------- d-----w- c:\windows\ERUNT
2013-07-26 05:31:38 129 ----a-w- c:\windows\DeleteOnReboot.bat
2013-07-26 03:29:36 -------- d-sh--w- C:\$RECYCLE.BIN
2013-07-25 03:59:52 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-10 12:32:29 2049024 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M  ====================
.
2013-07-28 13:54:49 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-28 13:54:49 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-03 08:32:42 16024 ----a-w- c:\windows\system32\drivers\psi_mf_x86.sys
2013-06-29 21:00:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-29 21:00:38 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-29 21:00:38 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-01 04:06:08 505344 ----a-w- c:\windows\system32\qedit.dll
2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-08 04:04:52 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-05-08 03:40:36 914792 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-08 01:58:22 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys
.
============= FINISH: 19:05:13.35 ===============
 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 10/03/2008 3:56:13 PM
System Uptime: 02/08/2013 5:40:50 PM (2 hours ago)
.
Motherboard: ECS  |  | Nettle3
Processor: AMD Athlon 64 X2 Dual Core Processor 5200+ | Socket AM2  | 2700/201mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 326 GiB total, 263.67 GiB free.
D: is FIXED (NTFS) - 9 GiB total, 1.285 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
7-Zip 9.22beta
Adobe Flash Player 11 ActiveX
Apple Application Support
Apple Software Update
Audacity 1.3.11 (Unicode)
BIG-IP Edge Client Components (All Users)
Bing Bar
BufferChm
C309a
CCleaner
Color Efex Pro 3.0 Corel Sampler
Compatibility Pack for the 2007 Office system
Corel Paint Shop Pro Photo X2
Corel Painter Photo Essentials 4
Coupon Printer for Windows
CyberLink DVD Suite Deluxe
D110
D3DX10
Destinations
DeviceDiscovery
DivX Setup
DocProc
Driver Manager
Enhanced Multimedia Keyboard Solution
Escape Rosecliff Island
ESET Online Scanner v3
FileHippo.com Update Checker
FileZilla Client 3.7.1
Foxit Reader
GearDrvs
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GPBaseService2
Hardware Diagnostic Tools
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Advisor
HP Customer Experience Enhancements
HP Customer Feedback
HP Customer Participation Program 14.0
HP Demo
HP Driver Diagnostics
HP Easy Setup - Frontend
HP Games
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7
HP Picasso Media Center Add-In
HP Print Diagnostic Utility
HP Product Detection
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPAppStudio
HPPhotoGadget
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPProductAssistant
HPSSupply
Java 7 Update 25
Java Auto Updater
Junk Mail filter update
Kensington MouseWorks
LabelPrint
LAME v3.98.2 for Audacity
LightScribe Applications
LightScribe System Software  1.10.23.1
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Corporation
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft LifeCam
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft PowerPoint Viewer
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x86)
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
NCH Toolbox
Network
NVIDIA Drivers
OGA Notifier 2.0.0048.0
Paint Shop Pro 7
PC Tune-Up
PHOTORECOVERY LE
Power2Go
PowerDirector
PS_AIO_05_C309_Software_Min
PS_AIO_07_D110_SW_Min
Python 2.5
QuickTime
QuickTime Alternative 2.1.1
QuickTransfer
Realtek High Definition Audio Driver
Revo Uninstaller 1.90
Rosetta Stone Ltd Services
Rosetta Stone Version 3
Scan
Secunia PSI (3.0.0.7011)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Segoe UI
Shaw Internet Update 3.2.2
Shaw Support 8.1.1
Shop for HP Supplies
SIW version 2010.04.28
Skype™ 6.6
SmartWebPrinting
Snapfish Picture Mover
Soft Data Fax Modem with SmartCP
SolutionCenter
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Status
SUPERAntiSpyware Free Edition
Switch Sound File Converter
Toolbox
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
VC 9.0 Runtime
VC80CRTRedist - 8.0.50727.6195
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WeatherBug Gadget
WebReg
WildTangent Games App
Windows Driver Package - Realtek (RSUSBSTOR) USB  (10/27/2010 6.1.7600.30126)
Windows Driver Package - Realtek Semiconductor Corp. HD Audio Driver (10/18/2011 6.0.1.6482)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WinPatrol
ZoneAlarm Antivirus
ZoneAlarm DataLock
ZoneAlarm Extreme Security
ZoneAlarm Firewall
ZoneAlarm Security
.
==== End Of File ===========================
 

[AdvancedSetup]

Well it's possible that perhaps ZoneAlarm is blocking it.  Something is blocking as the other items in the DDS logs are not showing either.

 

Just to be on the safe side you should probably do the following as we don't work on infections in this part of the forum.  Not saying you are infected but just that you'll need to run some other tools to see what's going on. 

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.


Thanks

[voltigeur]

Thank you.