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Have a bootkit/rootkit need help tried almost everything


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I ran gmer it showed few infections then i did kaspersky bootscan module and it keeps on showing one thread in c:\windows\system32\drivers\######.sys service every time i reboot also have alot of weird and hidden files and alot of weird traffic in wireshark

that I did some research on and it seemed like bootkit for UEFI so here I am, looking for some help was pointed here by  "forum deity" I do own a pro version of malwarebytes however I run it on my desktop PC its laptop im currently having problems with its an ASUS G75VX

so Im doing scans now and will attach all logs in few minutes... Need to close all apps as directed.

 

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Hello alpine! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Step 1

Download OTL to your Desktop

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Please tick the Scan All users. Next, click the Quick Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.
Step 2
  • Download on the desktop RogueKiller
  • Quit all programs
  • Start RogueKiller.exe
  • Wait until Prescan has finished ...
  • Click on Scan. Click on Report and copy/paste the content of the notepad in your next reply.
In your next reply, post the following log files:
  • OTL log with Extras.txt
  • RogueKiller log
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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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