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Infected with the US Homeland Security trojan, please help!


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Please help.  My husband was viewing a thread of music videos on YouTube and got this damned US Homeland Security virus....and we cannot see to get it removed.

Here are the files DDS and ATTACH I ran using the steps posted on Malwarebytes website.  Please help.   Really annoying to get these Trojans that lock up the computer and disrupt lives. 

 

Thanks!

Sue

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK

Internet Explorer: 10.0.9200.16635 BrowserJavaVersion: 10.17.2

Run by Sue at 21:21:26 on 2013-07-26

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8119.5956 [GMT -5:00]

.

AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\Explorer.EXE

C:\Windows\system32\ctfmon.exe

C:\Windows\helppane.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Program Files (x86)\PC VITALWARE\PC MRI Anti-Malware\SBAMSvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uSearch Bar = Preserve

uProxyOverride = 192.168.*.*;*.local

dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

BHO: Wondershare Video Converter Ultimate: {65DEE40A-3E93-4cae-9F98-B8E06DCEE2BF} - C:\Program Files (x86)\Wondershare\Video Converter Ultimate\SVRIEPlugin.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.3.0.11\AVG Secure Search_toolbar.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>

TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.3.0.11\AVG Secure Search_toolbar.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

uRun: [spotify Web Helper] "C:\Users\Sue\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

uRun: [yCpCQSpcQDy4] C:\Users\Sue\AppData\Local\RsbYH13.exe

mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m

mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRun: [browserPlugInHelper] C:\Program Files (x86)\Wondershare\Video Converter Ultimate\BrowserPlugInHelper.exe

mRun: [yCpCQSpcQDy4] C:\Users\Sue\AppData\Local\RsbYH13.exe

mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe

mRunOnce: [sTToasterLauncher] C:\program files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\Sue\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ATHOME~1.LNK - C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

Trusted Zone: $talisma_url$

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{9C559648-16CA-42DB-ACEE-9652708E34AE} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{9C559648-16CA-42DB-ACEE-9652708E34AE}\2375942554639343 : DHCPNameServer = 192.168.1.254

Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.3.0\ViProtocol.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - LocalServer32 - <no file>

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll

x64-Run: [intelliType Pro] "c:\Program Files\Microsoft Device Center\itype.exe"

x64-Run: [intelliPoint] "c:\Program Files\Microsoft Device Center\ipoint.exe"

x64-Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\pcTrayApp.exe"

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>

x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>

x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-5-30 55280]

R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]

R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2012-9-4 45856]

R2 SBAMSvc;PC MRI Anti-Malware;C:\Program Files (x86)\PC VITALWARE\PC MRI Anti-Malware\SBAMSvc.exe [2012-11-16 3677000]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-1-20 56344]

R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-1-20 320040]

S1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]

S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

S2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-4-10 1428472]

S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]

S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-7-26 418376]

S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2010-3-7 701512]

S2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-23 120728]

S2 pcCMService;pcCMService;C:\Program Files (x86)\Common Files\Motive\pcCMService.exe [2013-3-2 369152]

S2 pcCMService64;pcCMService64;C:\Program Files\Common Files\Motive\pcCMService.exe [2013-3-2 460288]

S2 pcServiceHost;pcServiceHost;C:\Program Files (x86)\Common Files\Motive\pcServiceHost.exe [2013-3-2 342528]

S2 PST Service;PST Service;C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2012-7-4 65657]

S2 sbapifs;sbapifs;C:\Windows\System32\drivers\sbapifs.sys [2012-11-7 82872]

S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-1-20 656624]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-3-14 383264]

S2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe [2012-5-29 2143072]

S2 vToolbarUpdater15.3.0;vToolbarUpdater15.3.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [2013-6-26 1598128]

S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-6-24 48488]

S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]

S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-1-20 233984]

S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2010-3-7 25928]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-4-27 59392]

S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesDriver64.sys [2012-3-29 11856]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-29 1255736]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== File Associations ===============

.

FileExt: .txt: textfile="C:\Program Files (x86)\Windows NT\Accessories\WORDPAD.EXE" "%1" [userChoice]

.

=============== Created Last 30 ================

.

2013-07-27 01:23:30 -------- d-----w- C:\Users\Sue\AppData\Local\Programs

2013-07-27 01:05:46 -------- d-----w- C:\Program Files (x86)\Common Files\PC VITALWARE

2013-07-27 01:05:44 -------- d-----w- C:\ProgramData\PC VITALWARE

2013-07-27 01:05:44 -------- d-----w- C:\Program Files (x86)\PC VITALWARE

2013-07-27 01:05:02 -------- d-----w- C:\PCMRI_TMP

2013-07-26 21:15:35 126976 ----a-w- C:\Users\Sue\AppData\Local\RsbYH13.exe

2013-07-10 00:35:31 571904 ----a-w- C:\Program Files\Windows Defender\MpClient.dll

.

==================== Find3M ====================

.

2013-06-26 19:48:22 45856 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys

2013-06-12 22:40:23 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-06-12 22:40:23 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll

2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll

2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll

2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll

2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll

2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe

2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe

2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll

2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll

2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll

2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-05-06 06:03:49 1887744 ----a-w- C:\Windows\System32\WMVDECOD.DLL

2013-05-06 04:56:35 1620480 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL

2013-05-01 08:59:12 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx

2013-05-01 08:59:12 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts

.

============= FINISH: 21:22:00.42 ===============

 

 

 

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume2

Install Date: 2/23/2010 5:32:36 PM

System Uptime: 7/26/2013 8:17:50 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 033FF6

Processor: Intel® Core i5 CPU 650 @ 3.20GHz | CPU 1 | 3192/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 917 GiB total, 819.854 GiB free.

D: is CDROM (CDFS)

E: is Removable

F: is Removable

G: is Removable

H: is Removable

I: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}

Description: Security Processor Loader Driver

Device ID: ROOT\LEGACY_SPLDR\0000

Manufacturer:

Name: Security Processor Loader Driver

PNP Device ID: ROOT\LEGACY_SPLDR\0000

Service: spldr

.

Class GUID:

Description: Photosmart Plus B209a-m

Device ID: ROOT\MULTIFUNCTION\0000

Manufacturer:

Name: Photosmart Plus B209a-m

PNP Device ID: ROOT\MULTIFUNCTION\0000

Service:

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Microsoft Virtual WiFi Miniport Adapter

Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&388DE88E&0&01

Manufacturer: Microsoft

Name: Microsoft Virtual WiFi Miniport Adapter

PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&388DE88E&0&01

Service: vwifimp

.

==== System Restore Points ===================

.

RP800: 7/14/2013 7:00:01 PM - Windows Backup

RP801: 7/15/2013 3:00:10 AM - Windows Update

RP802: 7/16/2013 3:00:10 AM - Windows Update

RP803: 7/17/2013 3:00:10 AM - Windows Update

RP804: 7/18/2013 3:00:10 AM - Windows Update

RP805: 7/19/2013 3:00:10 AM - Windows Update

RP806: 7/20/2013 3:00:10 AM - Windows Update

RP807: 7/21/2013 3:00:10 AM - Windows Update

RP808: 7/22/2013 3:00:10 AM - Windows Update

RP809: 7/23/2013 3:00:10 AM - Windows Update

RP810: 7/24/2013 3:00:10 AM - Windows Update

RP811: 7/25/2013 3:00:10 AM - Windows Update

RP812: 7/26/2013 3:00:10 AM - Windows Update

.

==== Installed Programs ======================

.

64 Bit HP CIO Components Installer

Acrobat.com

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Reader XI (11.0.03)

Adobe Shockwave Player 11.5

Apple Application Support

Apple Mobile Device Support

Apple Software Update

AT&T Troubleshoot & Resolve Tool

AtHomeConnect version 1.0.1.0

AVG 2013

AVG PC Tuneup 2011

AVG Security Toolbar

B209a-m

Banctec Service Agreement

Bing Rewards Client Installer

Bonjour

BufferChm

Club Pogo Badge Screen Saver #1

Compatibility Pack for the 2007 Office system

Coupon Printer for Windows

Cozi

D3DX10

Dell DataSafe Local Backup

Dell DataSafe Local Backup - Support Software

Dell DataSafe Online

Dell Dock

Dell Edoc Viewer

Dell Getting Started Guide

Destinations

DeviceDiscovery

Google Chrome

Google Talk Plugin

Google Toolbar for Internet Explorer

Google Update Helper

GoToAssist 8.0.0.514

GPBaseService2

H&R Block Deluxe + Efile + State 2012

H&R Block Missouri 2012

HP Customer Participation Program 13.0

HP Imaging Device Functions 13.0

HP Photosmart Plus B209a-m All-In-One Driver Software 13.0 Rel .6

HP Print Projects 1.0

HP Smart Web Printing 4.60

HP Solution Center 13.0

HP Update

HPDiagnosticAlert

HPPhotoGadget

hpPrintProjects

HPProductAssistant

HPSSupply

hpWLPGInstaller

Intel® Graphics Media Accelerator Driver

Internet TV for Windows Media Center

iTunes

Java 7 Update 17

Java Auto Updater

Java 6 Update 14 (64-bit)

Junk Mail filter update

Malwarebytes Anti-Malware version 1.75.0.1300

MarketResearch

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Mouse and Keyboard Center

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft UI Engine

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Visual C++ Run Time Lib Setup

Microsoft Works

MobileMe Control Panel

MotoHelper MergeModules

Motorola Device Manager

Motorola Device Software Update

Motorola Mobile Drivers Installation 5.9.0

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MSXML 4.0 SP3 Parser (KB973685)

My Dell

Network64

NVIDIA 3D Vision Controller Driver 314.22

NVIDIA 3D Vision Driver 314.22

NVIDIA Control Panel 314.22

NVIDIA Graphics Driver 314.22

NVIDIA HD Audio Driver 1.3.23.1

NVIDIA Install Application

NVIDIA PhysX

NVIDIA PhysX System Software 9.12.1031

NVIDIA Stereoscopic 3D Driver

NVIDIA Update 1.12.12

NVIDIA Update Components

PC VITALWARE PC MRI Anti-Malware

Pdf995 (installed by H&R Block)

PdfEdit995 (installed by H&R Block)

PowerDVD DX

PS_AIO_06_B209a-m_SW_Min

QuickTime

Realtek High Definition Audio Driver

Roxio Burn

Safari

Scan

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Shop for HP Supplies

SmartWebPrinting

SolutionCenter

Spotify

Status

Toolbox

TrayApp

TuneUp Utilities 2012

TuneUp Utilities Language Pack (en-US)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Visual C++ 8.0 Runtime Setup Package (x64)

Visual Studio 2008 x64 Redistributables

Visual Studio 2010 x64 Redistributables

W Photo Studio

WebReg

WildTangent Games

Winamp

Winamp Detector Plug-in

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Mesh

Windows Live Mesh ActiveX Control for Remote Connections

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Windows Media Center Add-in for Flash

Wondershare Video Converter Ultimate(Build 6.0.3.2)

Yahoo! Install Manager

.

==== Event Viewer Messages From Past Week ========

.

7/26/2013 8:31:01 PM, Error: Schannel [36888] - The following fatal alert was generated: 40. The internal error state is 107.

7/26/2013 8:31:01 PM, Error: Schannel [36874] - An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

7/26/2013 8:19:03 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 8:19:02 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 8:19:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

7/26/2013 8:18:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

7/26/2013 8:18:30 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AVGIDSDriver Avgldx64 discache spldr Wanarpv6

7/26/2013 8:18:25 PM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 8:18:14 PM, Error: Service Control Manager [7000] - The sbapifs service failed to start due to the following error: The driver was not loaded because the system is booting into safe mode.

7/26/2013 8:14:32 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}

7/26/2013 8:14:32 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

7/26/2013 8:05:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

7/26/2013 6:02:10 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

7/26/2013 6:00:29 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 6:00:01 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service NVSvc with arguments "" in order to run the server: {DCAB0989-1301-4319-BE5F-ADE89F88581C}

7/26/2013 4:55:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

7/26/2013 4:55:23 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

7/26/2013 4:54:49 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Avgfwfd AVGIDSDriver Avgldx64 Avgtdia DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The PST Service service depends on the Workstation service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 4:54:48 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

7/26/2013 4:21:17 PM, Error: Service Control Manager [7038] - The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error: Logon failure: the specified account password has expired. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

7/26/2013 4:21:17 PM, Error: Service Control Manager [7000] - The NVIDIA Update Service Daemon service failed to start due to the following error: The service did not start due to a logon failure.

7/26/2013 3:00:57 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Works 9 (KB2754670).

7/24/2013 7:10:07 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D3DCB472-7261-43CE-924B-0704BD730D5F} and APPID {D3DCB472-7261-43CE-924B-0704BD730D5F} to the user Sue-PC\Sue SID (S-1-5-21-2286224691-502987707-4158832299-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

7/24/2013 7:10:07 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {145B4335-FE2A-4927-A040-7C35AD3180EF} and APPID {145B4335-FE2A-4927-A040-7C35AD3180EF} to the user Sue-PC\Sue SID (S-1-5-21-2286224691-502987707-4158832299-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

.

==== End Of File ===========================

 

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Welcome to the forum.

Please download Farbar Recovery Scan Tool and save it to a folder. (64bit version)

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
MrC
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Here are the Scan results from the FARBAR recovery scan tool you suggested I run.

Thanks!

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 27-07-2013 04
Ran by Sue (administrator) on 27-07-2013 07:55:45
Running from C:\Users\Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G8KIZ35I
Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Safe Mode (with Networking)

==================== Processes (Whitelisted) =================

(Microsoft Corporation) C:\Windows\helppane.exe
(GFI Software) C:\Program Files (x86)\PC VITALWARE\PC MRI Anti-Malware\SBAMSvc.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [intelliType Pro] - c:\Program Files\Microsoft Device Center\itype.exe [1464928 2012-06-26] (Microsoft Corporation)
HKLM\...\Run: [intelliPoint] - c:\Program Files\Microsoft Device Center\ipoint.exe [2004584 2012-06-26] (Microsoft Corporation)
HKLM\...\Run: [ATT-SST_McciTrayApp] - C:\Program Files\ATT-SST\pcTrayApp.exe [2792448 2013-02-25] (Alcatel-Lucent)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [8067616 2009-08-18] (Realtek Semiconductor)
HKLM-x32\...\RunOnce: [Launcher] - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe [165104 2009-09-17] (Softthinks)
HKLM-x32\...\RunOnce: [sTToasterLauncher] - C:\program files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe [120048 2009-09-17] ()
HKLM-x32\...\RunOnce: [Malwarebytes Anti-Malware] - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent [532040 2013-04-04] (Malwarebytes Corporation)
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
HKCU\...\Run: [spotify Web Helper] - C:\Users\Sue\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [932528 2012-06-10] ()
HKCU\...\Run: [yCpCQSpcQDy4] - C:\Users\Sue\AppData\Local\RsbYH13.exe [126976 2013-07-26] ()
MountPoints2: {0feebb20-0609-11df-a4da-806e6f6e6963} - D:\autorun.exe
MountPoints2: {b3cead93-7717-11e0-af14-002564e94d31} - J:\setup.exe -a
HKLM-x32\...\Run: [Dell DataSafe Online] - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe [1807600 2009-11-13] ()
HKLM-x32\...\Run: [PDVDDXSrv] - C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe [140520 2009-06-24] (CyberLink Corp.)
HKLM-x32\...\Run: [Desktop Disc Tool] - C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-12-15] ()
HKLM-x32\...\Run: [WinampAgent] - C:\Program Files (x86)\Winamp\winampa.exe [37888 2010-05-25] (Nullsoft, Inc.)
HKLM-x32\...\Run: [] -  [x]
HKLM-x32\...\Run: [AppleSyncNotifier] - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe [58656 2011-04-20] (Apple Inc.)
HKLM-x32\...\Run: [vProt] - C:\Program Files (x86)\AVG Secure Search\vprot.exe [2236080 2013-06-26] ()
HKLM-x32\...\Run: [APSDaemon] - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM-x32\...\Run: [AVG_UI] - C:\Program Files (x86)\AVG\AVG2013\avgui.exe [4408368 2013-04-29] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [browserPlugInHelper] - C:\Program Files (x86)\Wondershare\Video Converter Ultimate\BrowserPlugInHelper.exe [410040 2012-12-19] ()
HKLM-x32\...\Run: [yCpCQSpcQDy4] - C:\Users\Sue\AppData\Local\RsbYH13.exe [126976 2013-07-26] ()
HKU\Default\...\Run: [sidebar] - C:\Program Files\Windows Sidebar\Sidebar.exe [1475584 2010-11-20] (Microsoft Corporation)
HKU\Default User\...\Run: [sidebar] - C:\Program Files\Windows Sidebar\Sidebar.exe [1475584 2010-11-20] (Microsoft Corporation)
HKU\UpdatusUser\...\Run: [sidebar] - C:\Program Files\Windows Sidebar\Sidebar.exe [1475584 2010-11-20] (Microsoft Corporation)
HKU\UpdatusUser\...\Run: [AVG-Secure-Search-Update_JUNE2013_TB] - C:\Program Files (x86)\AVG Secure Search\AVG-Secure-Search-Update_JUNE2013_TB.exe [1266712 2013-06-02] (AVG Secure Search)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AtHomeConnect.lnk
ShortcutTarget: AtHomeConnect.lnk -> C:\Program Files (x86)\AtHomeConnect\AtHomeConnect.exe (HR Block                            )
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Sue\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\UpdatusUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
SearchScopes: HKLM - DefaultScope {C54AA97D-83CA-4273-A992-1056FE50877C} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 - DefaultScope {20D0B395-F7FB-460D-AA5E-EC7EEB489392} URL = http://www.bing.com/search?q={searchTerms}&form=DLCDF8&pc=MDDC&src=IE-SearchBox
SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - {20D0B395-F7FB-460D-AA5E-EC7EEB489392} URL =
SearchScopes: HKCU - {579A35A4-DDA9-4DC2-A837-24EB0F2795FE} URL = http://en.wikipedia.org/w/index.php?title=Special:Search&search={searchTerms}
SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={1892FD26-B8D3-4816-A0C4-E070699679DD}&mid=09b79892e5dcb900d9daf505f067c9e9-0dc6741a987ef3801a4d9da03b0ed3e04f3d4cc0〈=en&ds=AVG&pr=fr&d=2012-10-03 21:28:33&v=15.3.0.11&pid=avg&sg=0&sap=dsp&q={searchTerms}
SearchScopes: HKCU - {C54AA97D-83CA-4273-A992-1056FE50877C} URL =
SearchScopes: HKCU - {C7106FCB-D9B8-4F38-B512-5C6B61E1BB1F} URL = http://2song.net/search?q={searchTerms}
SearchScopes: HKCU - {E81944D3-BD8C-4E10-966B-D424A7F799EA} URL = http://search.yahoo.com/search?p={searchTerms}&b={startPage?}&fr=ie8
BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -  No File
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -  No File
BHO-x32: Wondershare Video Converter Ultimate - {65DEE40A-3E93-4cae-9F98-B8E06DCEE2BF} - C:\Program Files (x86)\Wondershare\Video Converter Ultimate\SVRIEPlugin.dll (Wondershare Software Co., Ltd.)
BHO-x32: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.3.0.11\AVG Secure Search_toolbar.dll (AVG Secure Search)
BHO-x32: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} -  No File
Toolbar: HKLM-x32 - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\15.3.0.11\AVG Secure Search_toolbar.dll (AVG Secure Search)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} -  No File
Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
DPF: HKLM-x32 {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} http://support.dell.com/systemprofiler/SysProExe.CAB
DPF: HKLM-x32 {BD8667B7-38D8-4C77-B580-18C3E146372C} http://ak.imgag.com/imgag/cp/install/Crusher.cab
DPF: HKLM-x32 {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} -  No File
Handler: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} - C:\Windows\system32\urlmon.dll (Microsoft Corporation)
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -  No File
Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
Handler-x32: gopher - {79eac9e4-baf9-11ce-8c82-00aa004ba90b} -  No File
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -  No File
Handler-x32: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files (x86)\Common Files\Microsoft Shared\Information Retrieval\msitss.dll (Microsoft Corporation)
Handler-x32: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.3.0\ViProtocol.dll (AVG Secure Search)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

Chrome:
=======


CHR Extension: (Docs) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.0.0.6_0
CHR Extension: (Google Drive) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.2_0
CHR Extension: (YouTube) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0
CHR Extension: (Wondershare Video Converter Ultimate) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\chgdeabpmphfhkoemjjglmilajldekbp\6.0.0_0
CHR Extension: (Google Search) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0
CHR Extension: (Motive Extension) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\edmgmpmklgfbohogafcfobonnkogchec\1.0_0
CHR Extension: (AVG Secure Search) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\14.0.2.14_0
CHR Extension: (Gmail) - C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0
CHR HKLM-x32\...\Chrome\Extension: [chgdeabpmphfhkoemjjglmilajldekbp] - C:\Program Files (x86)\Wondershare\Video Converter Ultimate\SVRChromePlugin.crx
CHR HKLM-x32\...\Chrome\Extension: [edmgmpmklgfbohogafcfobonnkogchec] - C:\Program Files (x86)\Common Files\Motive\extensions\MotiveRequest.crx
CHR HKLM-x32\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG Secure Search\ChromeExt\15.3.0.11\avg.crx

==================== Services (Whitelisted) =================

S2 avgfws; C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [1428472 2013-04-10] (AVG Technologies CZ, s.r.o.)
S2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [4937264 2013-05-14] (AVG Technologies CZ, s.r.o.)
S2 avgwd; C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [283136 2013-04-18] (AVG Technologies CZ, s.r.o.)
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
S2 Motorola Device Manager; C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [120728 2012-10-23] ()
S2 pcCMService64; C:\Program Files\Common Files\Motive\pcCMService.exe [460288 2013-02-25] (Alcatel-Lucent)
R2 SBAMSvc; C:\Program Files (x86)\PC VITALWARE\PC MRI Anti-Malware\SBAMSvc.exe [3677000 2012-11-16] (GFI Software)
S2 TuneUp.UtilitiesSvc; C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesService64.exe [2143072 2012-05-29] (TuneUp Software)
S2 vToolbarUpdater15.3.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [1598128 2013-06-26] (AVG Secure Search)

==================== Drivers (Whitelisted) ====================

R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6a.sys [50296 2012-09-04] (AVG Technologies CZ, s.r.o.)
S1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [246072 2013-03-29] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [71480 2013-02-08] (AVG Technologies CZ, s.r.o.)
S1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [206136 2013-02-08] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [311096 2013-02-08] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [116536 2013-02-08] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [45880 2013-02-08] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [240952 2013-03-21] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [45856 2013-06-26] (AVG Technologies)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)
S3 MREMP50; C:\PROGRA~2\COMMON~1\Motive\MREMP50.SYS [21248 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MREMP50; C:\PROGRA~2\COMMON~1\Motive\MREMP50.SYS [21248 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MREMP50a64; C:\PROGRA~1\COMMON~1\Motive\MREMP50a64.SYS [43008 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\PROGRA~2\COMMON~1\Motive\MRESP50.SYS [20096 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50; C:\PROGRA~2\COMMON~1\Motive\MRESP50.SYS [20096 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 MRESP50a64; C:\PROGRA~1\COMMON~1\Motive\MRESP50a64.SYS [40960 2013-02-25] (Printing Communications Assoc., Inc. (PCAUSA))
S3 TuneUpUtilitiesDrv; C:\Program Files (x86)\TuneUp Utilities 2012\TuneUpUtilitiesDriver64.sys [11856 2012-03-29] (TuneUp Software)
S3 BTCFilterService; system32\DRIVERS\motfilt.sys [x]
S3 motandroidusb; System32\Drivers\motoandroid.sys [x]
S3 motccgp; system32\DRIVERS\motccgp.sys [x]
S3 motccgpfl; system32\DRIVERS\motccgpfl.sys [x]
S3 motmodem; system32\DRIVERS\motmodem.sys [x]
S3 MotoSwitchService; system32\DRIVERS\motswch.sys [x]
S3 Motousbnet; system32\DRIVERS\Motousbnet.sys [x]
S3 motusbdevice; system32\DRIVERS\motusbdevice.sys [x]
S3 MREMPR5; \??\C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS [x]
S3 MRENDIS5; \??\C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS [x]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2013-07-27 07:55 - 2013-07-27 07:55 - 00000000 ____D C:\FRST
2013-07-26 21:22 - 2013-07-26 21:22 - 00017653 _____ C:\Users\Sue\Desktop\dds.txt
2013-07-26 21:22 - 2013-07-26 21:22 - 00016983 _____ C:\Users\Sue\Desktop\attach.txt
2013-07-26 20:23 - 2013-07-26 20:23 - 00001111 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-07-26 20:05 - 2013-07-26 20:05 - 00001244 _____ C:\Users\Public\Desktop\PC MRI Anti-Malware.lnk
2013-07-26 20:05 - 2013-07-26 20:05 - 00000524 _____ C:\Windows\Tasks\PC MRI Anti-Malware Startup.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000430 _____ C:\Windows\Tasks\PC VITALWARE Update3.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000420 _____ C:\Windows\Tasks\PC VITALWARE Registration3.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\ProgramData\PC VITALWARE
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\Program Files (x86)\PC VITALWARE
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\PCMRI_TMP
2013-07-26 16:55 - 2013-07-26 17:58 - 00043068 _____ C:\Users\Sue\Desktop\avgrep.txt
2013-07-26 16:15 - 2013-07-26 16:15 - 00322988 _____ C:\Users\Sue\AppData\Local\9f2c10a0-f56c-464d-b90f-23109eb5be53
2013-07-26 16:15 - 2013-07-26 16:15 - 00126976 _____ C:\Users\Sue\AppData\Local\RsbYH13.exe
2013-07-10 03:05 - 2013-06-11 18:43 - 14329856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 02877440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 01767936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 01141248 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 00690688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 00493056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2013-07-10 03:05 - 2013-06-11 18:43 - 00039424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 13760512 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 02046976 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 00391168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 00109056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesysprep.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 00061440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2013-07-10 03:05 - 2013-06-11 18:42 - 00033280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2013-07-10 03:05 - 2013-06-11 18:26 - 02241024 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2013-07-10 03:05 - 2013-06-11 18:26 - 01365504 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2013-07-10 03:05 - 2013-06-11 18:26 - 00051712 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2013-07-10 03:05 - 2013-06-11 18:25 - 19238912 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 15404032 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 03958784 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 02648576 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00855552 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00603136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00526336 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00136704 _____ (Microsoft Corporation) C:\Windows\system32\iesysprep.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00053248 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2013-07-10 03:05 - 2013-06-11 18:25 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2013-07-10 03:05 - 2013-06-11 17:51 - 00071680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RegisterIEPKEYs.exe
2013-07-10 03:05 - 2013-06-11 17:50 - 00089600 _____ (Microsoft Corporation) C:\Windows\system32\RegisterIEPKEYs.exe
2013-07-10 03:05 - 2013-06-06 22:22 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2013-07-10 03:05 - 2013-06-06 21:37 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2013-07-09 19:35 - 2013-06-04 22:34 - 03153920 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2013-07-09 19:35 - 2013-06-04 01:00 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2013-07-09 19:35 - 2013-06-03 23:53 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2013-07-09 19:35 - 2013-05-06 01:03 - 01887744 _____ (Microsoft Corporation) C:\Windows\system32\WMVDECOD.DLL
2013-07-09 19:35 - 2013-05-05 23:56 - 01620480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL
2013-07-09 19:35 - 2013-04-09 18:34 - 01247744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\DWrite.dll
2013-07-09 19:35 - 2013-04-02 17:51 - 01643520 _____ (Microsoft Corporation) C:\Windows\system32\DWrite.dll
2013-07-09 19:20 - 2013-07-09 19:20 - 00000000 ____D C:\Users\Sue\AppData\Roaming\Mozilla

==================== One Month Modified Files and Folders =======

2013-07-27 07:55 - 2013-07-27 07:55 - 00000000 ____D C:\FRST
2013-07-26 21:22 - 2013-07-26 21:22 - 00017653 _____ C:\Users\Sue\Desktop\dds.txt
2013-07-26 21:22 - 2013-07-26 21:22 - 00016983 _____ C:\Users\Sue\Desktop\attach.txt
2013-07-26 20:23 - 2013-07-26 20:23 - 00001111 _____ C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2013-07-26 20:23 - 2010-03-07 20:12 - 00000000 ____D C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-07-26 20:16 - 2013-01-19 18:30 - 00000888 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-07-26 20:16 - 2010-02-23 19:34 - 00000000 ____D C:\Users\Sue\AppData\Local\SoftThinks
2013-07-26 20:16 - 2010-01-20 14:49 - 00000072 _____ C:\Windows\SysWOW64\ToasterLauncherLog.log
2013-07-26 20:16 - 2010-01-20 14:32 - 00000000 ____D C:\Program Files (x86)\Dell DataSafe Local Backup
2013-07-26 20:16 - 2009-07-14 00:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-07-26 20:15 - 2010-01-20 14:23 - 00000000 ____D C:\ProgramData\NVIDIA
2013-07-26 20:15 - 2009-07-13 23:51 - 00076281 _____ C:\Windows\setupact.log
2013-07-26 20:05 - 2013-07-26 20:05 - 00001244 _____ C:\Users\Public\Desktop\PC MRI Anti-Malware.lnk
2013-07-26 20:05 - 2013-07-26 20:05 - 00000524 _____ C:\Windows\Tasks\PC MRI Anti-Malware Startup.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000430 _____ C:\Windows\Tasks\PC VITALWARE Update3.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000420 _____ C:\Windows\Tasks\PC VITALWARE Registration3.job
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\ProgramData\PC VITALWARE
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\Program Files (x86)\PC VITALWARE
2013-07-26 20:05 - 2013-07-26 20:05 - 00000000 ____D C:\PCMRI_TMP
2013-07-26 18:10 - 2009-07-14 00:13 - 00726444 _____ C:\Windows\system32\PerfStringBackup.INI
2013-07-26 17:58 - 2013-07-26 16:55 - 00043068 _____ C:\Users\Sue\Desktop\avgrep.txt
2013-07-26 16:55 - 2012-10-03 21:25 - 00000000 ____D C:\Users\Sue\AppData\Local\Avg2013
2013-07-26 16:46 - 2009-07-14 00:10 - 01656935 _____ C:\Windows\WindowsUpdate.log
2013-07-26 16:44 - 2012-04-11 05:59 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-07-26 16:41 - 2010-10-17 14:33 - 00000000 ____D C:\ProgramData\MFAData
2013-07-26 16:30 - 2013-01-19 18:30 - 00000892 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-07-26 16:27 - 2009-07-13 23:45 - 00014240 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2013-07-26 16:27 - 2009-07-13 23:45 - 00014240 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2013-07-26 16:25 - 2012-11-22 12:20 - 00000900 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000UA.job
2013-07-26 16:15 - 2013-07-26 16:15 - 00322988 _____ C:\Users\Sue\AppData\Local\9f2c10a0-f56c-464d-b90f-23109eb5be53
2013-07-26 16:15 - 2013-07-26 16:15 - 00126976 _____ C:\Users\Sue\AppData\Local\RsbYH13.exe
2013-07-26 11:03 - 2013-05-21 18:33 - 00003440 _____ C:\Windows\System32\Tasks\PCDEventLauncherTask
2013-07-26 08:45 - 2010-05-08 22:55 - 00003910 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{E9960C5A-9536-46A5-B8B3-D8871085E4FD}
2013-07-25 17:25 - 2012-11-22 12:20 - 00000848 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000Core.job
2013-07-22 11:05 - 2013-05-21 18:32 - 00000000 ____D C:\Program Files\My Dell
2013-07-22 11:05 - 2010-01-20 14:33 - 00000000 ____D C:\ProgramData\PCDr
2013-07-21 18:47 - 2010-05-18 20:30 - 00000000 ____D C:\Users\Sue\Documents\NOTES
2013-07-12 22:31 - 2013-01-19 18:30 - 00002104 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2013-07-12 17:20 - 2012-11-22 12:20 - 00003866 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000UA
2013-07-12 17:20 - 2012-11-22 12:20 - 00003470 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000Core
2013-07-11 21:25 - 2013-01-19 18:30 - 00003888 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2013-07-11 21:25 - 2013-01-19 18:30 - 00003636 _____ C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2013-07-10 03:28 - 2009-07-13 23:45 - 00322784 _____ C:\Windows\system32\FNTCACHE.DAT
2013-07-10 03:27 - 2013-03-14 03:01 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2013-07-10 03:27 - 2013-03-14 03:01 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2013-07-10 03:26 - 2009-07-14 02:45 - 00000000 ____D C:\Program Files\Windows Journal
2013-07-10 03:26 - 2009-07-14 00:32 - 00000000 ____D C:\Program Files\Windows Defender
2013-07-10 03:26 - 2009-07-14 00:32 - 00000000 ____D C:\Program Files (x86)\Windows Defender
2013-07-10 03:07 - 2010-03-07 12:04 - 78185248 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2013-07-09 19:20 - 2013-07-09 19:20 - 00000000 ____D C:\Users\Sue\AppData\Roaming\Mozilla
2013-07-09 19:20 - 2012-07-15 20:16 - 00000000 ____D C:\Users\Sue\AppData\Local\Google
2013-07-08 09:52 - 2013-04-04 18:01 - 00000200 _____ C:\Windows\SysWOW64\usergui.cfg
2013-07-08 09:52 - 2012-10-13 08:22 - 00004096 _____ C:\Windows\SysWOW64\userawacs.cfg
2013-07-08 09:51 - 2012-10-03 21:28 - 00000886 _____ C:\Users\Public\Desktop\AVG 2013.lnk
2013-07-03 21:05 - 2009-07-14 00:08 - 00032628 _____ C:\Windows\Tasks\SCHEDLGU.TXT

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2013-07-23 00:49

==================== End Of Log ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 27-07-2013 04
Ran by Sue at 2013-07-27 07:56:01
Running from C:\Users\Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G8KIZ35I
Boot Mode: Safe Mode (with Networking)
==========================================================

==================== Installed Programs =======================

  
 2013 (Version: 2013.0.3349)
64 Bit HP CIO Components Installer (Version: 7.2.8)
Acrobat.com (x32 Version: 2.1.0)
Acrobat.com (x32 Version: 2.1.0.0)
Adobe AIR (x32 Version: 2.0.2.12610)
Adobe Flash Player 11 ActiveX (x32 Version: 11.7.700.224)
Adobe Reader XI (11.0.03) (x32 Version: 11.0.03)
Adobe Shockwave Player 11.5 (x32 Version: 11.5.7.609)
Apple Application Support (x32 Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (x32 Version: 2.1.3.127)
AT&T Troubleshoot & Resolve Tool (x32)
AtHomeConnect version 1.0.1.0 (x32 Version: 1.0.1.0)
AVG 2013 (Version: 13.0.3209)
AVG 2013 (Version: 13.0.3349)
AVG PC Tuneup 2011 (x32 Version: 10.0.0.24)
AVG Security Toolbar (x32 Version: 15.3.0.11)
B209a-m (x32 Version: 130.0.373.000)
Banctec Service Agreement (x32 Version: 2.0.0)
Bing Rewards Client Installer (x32 Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
BufferChm (x32 Version: 130.0.331.000)
Club Pogo Badge Screen Saver #1 (x32)
Compatibility Pack for the 2007 Office system (x32 Version: 12.0.6612.1000)
Coupon Printer for Windows (x32 Version: 5.0.0.1)
Cozi (x32 Version: 1.0.4913.28433)
D3DX10 (x32 Version: 15.4.2368.0902)
Dell DataSafe Local Backup - Support Software (x32 Version: 2.31)
Dell DataSafe Local Backup (x32 Version: 9.3.44)
Dell DataSafe Online (x32 Version: 1.2.0009)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (x32 Version: 1.00.0000)
Destinations (x32 Version: 140.0.77.000)
DeviceDiscovery (x32 Version: 130.0.372.000)
Google Chrome (x32 Version: 28.0.1500.72)
Google Talk Plugin (x32 Version: 4.2.1.14031)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0)
Google Toolbar for Internet Explorer (x32 Version: 7.5.4209.2358)
Google Update Helper (x32 Version: 1.3.21.153)
GoToAssist 8.0.0.514 (x32)
GPBaseService2 (x32 Version: 130.0.371.000)
H&R Block Deluxe + Efile + State 2012 (x32 Version: 12.05.7801)
H&R Block Missouri 2012 (x32 Version: 1.12.3701)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart Plus B209a-m All-In-One Driver Software 13.0 Rel .6 (Version: 13.0)
HP Print Projects 1.0 (Version: 1.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 13.0 (Version: 13.0)
HP Update (x32 Version: 5.005.000.002)
HPDiagnosticAlert (x32 Version: 1.00.0000)
HPPhotoGadget (x32 Version: 130.0.282.000)
hpPrintProjects (x32 Version: 130.0.303.000)
HPProductAssistant (x32 Version: 130.0.371.000)
HPSSupply (x32 Version: 130.0.371.000)
hpWLPGInstaller (x32 Version: 130.0.303.000)
Intel® Graphics Media Accelerator Driver (x32 Version: 8.15.10.1952)
Internet TV for Windows Media Center (x32 Version: 4.2.2.0)
iTunes (Version: 11.0.4.4)
Java 7 Update 17 (x32 Version: 7.0.170)
Java Auto Updater (x32 Version: 2.1.9.0)
Java 6 Update 14 (64-bit) (Version: 6.0.140)
Junk Mail filter update (x32 Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.75.0.1300 (x32 Version: 1.75.0.1300)
MarketResearch (x32 Version: 130.0.374.000)
Mesh Runtime (x32 Version: 15.4.5722.2)
Messenger Companion (x32 Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 1.1.500.0)
Microsoft Office PowerPoint Viewer 2007 (English) (x32 Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.20513.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (x32 Version: 3.1.0000)
Microsoft UI Engine (x32 Version: 6.3.2348.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (x32 Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (x32 Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (x32 Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (x32 Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (x32 Version: 10.0.40219)
Microsoft Visual C++ Run Time  Lib Setup (x32 Version: 1.0.0)
Microsoft Works (x32 Version: 9.7.0621)
MobileMe Control Panel (Version: 3.1.6.0)
MotoHelper MergeModules (x32 Version: 1.2.0)
Motorola Device Manager (x32 Version: 2.3.4)
Motorola Device Software Update (x32 Version: 12.10.3002)
Motorola Mobile Drivers Installation 5.9.0 (Version: 5.9.0)
MSVCRT (x32 Version: 15.4.2862.0708)
MSVCRT_amd64 (x32 Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (x32 Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (x32 Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB2721691) (x32 Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (KB2758694) (x32 Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (KB973685) (x32 Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (x32 Version: 4.30.2100.0)
My Dell (Version: 3.3.6280.92)
Network64 (Version: 130.0.374.000)
Network64 (Version: 140.0.221.000)
NVIDIA 3D Vision Controller Driver 314.22 (Version: 314.22)
NVIDIA 3D Vision Driver 314.22 (Version: 314.22)
NVIDIA Control Panel 314.22 (Version: 314.22)
NVIDIA Graphics Driver 314.22 (Version: 314.22)
NVIDIA HD Audio Driver 1.3.23.1 (Version: 1.3.23.1)
NVIDIA Install Application (Version: 2.1002.115.743)
NVIDIA PhysX (x32 Version: 9.12.1031)
NVIDIA PhysX System Software 9.12.1031 (Version: 9.12.1031)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.1422)
NVIDIA Update 1.12.12 (Version: 1.12.12)
NVIDIA Update Components (Version: 1.12.12)
PC VITALWARE PC MRI Anti-Malware (x32 Version: 1.2.0.0)
Pdf995 (installed by H&R Block) (x32)
PdfEdit995 (installed by H&R Block) (x32)
PowerDVD DX (x32 Version: 8.3.5424)
PS_AIO_06_B209a-m_SW_Min (x32 Version: 130.0.373.000)
QuickTime (x32 Version: 7.74.80.86)
Realtek High Definition Audio Driver (x32 Version: 6.0.1.5919)
Roxio Burn (x32 Version: 1.01)
Safari (x32 Version: 5.34.57.2)
Scan (x32 Version: 140.0.80.000)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (x32 Version: 140.0.186.000)
SolutionCenter (x32 Version: 130.0.373.000)
Spotify (HKCU Version: 0.8.3.222.g317ab79d)
Status (x32 Version: 130.0.373.000)
Toolbox (x32 Version: 130.0.648.000)
TrayApp (x32 Version: 130.0.376.000)
TuneUp Utilities 2012 (x32 Version: 12.0.3600.104)
TuneUp Utilities Language Pack (en-US) (x32 Version: 12.0.3600.104)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (x32 Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (x32 Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (x32 Version: 1)
Visual C++ 8.0 Runtime Setup Package (x64) (x32 Version: 9.0.0.623)
Visual Studio 2008 x64 Redistributables (x32 Version: 10.0.0.2)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
W Photo Studio (x32 Version: 1.0.0.143)
WebReg (x32 Version: 130.0.132.017)
WildTangent Games (x32 Version: 1.0.0.71)
Winamp (x32 Version: 5.572 )
Winamp Detector Plug-in (HKCU Version: 1.0.0.1)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922)
Windows Live Essentials (x32 Version: 15.4.3502.0922)
Windows Live Essentials (x32 Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (x32 Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (x32 Version: 15.4.3502.0922)
Windows Live Mesh (x32 Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (x32 Version: 15.4.5722.2)
Windows Live Messenger (x32 Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (x32 Version: 15.4.3502.0922)
Windows Live Photo Common (x32 Version: 15.4.3502.0922)
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922)
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (x32 Version: 15.4.3502.0922)
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922)
Windows Live Sync (x32 Version: 14.0.8089.726)
Windows Live UX Platform (x32 Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109)
Windows Live Writer (x32 Version: 15.4.3502.0922)
Windows Live Writer Resources (x32 Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (x32 Version: 4.1.2.0)
Wondershare Video Converter Ultimate(Build 6.0.3.2) (x32 Version: 6.0.3.2)
Yahoo! Install Manager (x32)

==================== Restore Points  =========================

15-07-2013 00:00:01 Windows Backup
15-07-2013 08:00:10 Windows Update
16-07-2013 08:00:10 Windows Update
17-07-2013 08:00:10 Windows Update
18-07-2013 08:00:10 Windows Update
19-07-2013 08:00:10 Windows Update
20-07-2013 08:00:10 Windows Update
21-07-2013 08:00:10 Windows Update
22-07-2013 08:00:10 Windows Update
23-07-2013 08:00:10 Windows Update
24-07-2013 08:00:10 Windows Update
25-07-2013 08:00:10 Windows Update
26-07-2013 08:00:10 Windows Update

==================== Hosts content: ==========================

2009-07-13 21:34 - 2009-06-10 16:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {06EE4176-FC5C-45EA-B282-D93B29BD9743} - System32\Tasks\{78CD3197-9433-4E35-ACBF-A7F42F1C8E72} => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe No File
Task: {0CBFEF7F-3582-43DE-A89C-CCA274DA9AA3} - System32\Tasks\Microsoft_Hardware_Launch_ipoint_exe => c:\Program Files\Microsoft Device Center\ipoint.exe [2012-06-26] (Microsoft Corporation)
Task: {16333C4C-BEA7-41B6-9D86-81314FE0EB93} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000UA => C:\Users\Sue\AppData\Local\Google\Update\GoogleUpdate.exe [2012-11-22] (Google Inc.)
Task: {16335D81-02D0-4398-AD79-0DEFEA6983BF} - System32\Tasks\Java Update Scheduler => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [2012-07-03] (Sun Microsystems, Inc.)
Task: {1CADD7BD-8F14-41F2-B4B2-A8B9818BFB56} - System32\Tasks\Microsoft_Hardware_Launch_devicecenter_exe => c:\Program Files\Microsoft Device Center\devicecenter.exe [2012-06-26] (Microsoft)
Task: {2E8544CA-FC2F-46B4-8373-B8CCEAD05005} - System32\Tasks\Motorola Device Manager Engine => C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] ()
Task: {3282E511-CB4F-4204-A735-D7E20688C641} - System32\Tasks\Motorola Device Manager Update => C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] ()
Task: {3483AA80-A7F9-4805-9FB9-3D5821C201F9} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2013-05-07] (PC-Doctor, Inc.)
Task: {3981CA57-8451-470E-AC87-93A5ED8D858F} - System32\Tasks\TuneUpUtilities_Task_BkGndMaintenance2012 => C:\Program Files (x86)\TuneUp Utilities 2012\OneClick.exe [2012-05-29] (TuneUp Software)
Task: {4B3BDE66-7463-45F7-94C0-26B48DCE57B9} - System32\Tasks\Adobe online update program => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2013-04-04] (Adobe Systems Incorporated)
Task: {57A4DBDF-B02B-400A-93C5-D326675E1A7B} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2013-07-17] (PC-Doctor, Inc.)
Task: {58C710D5-4A45-42BC-A4E6-437C86E3A077} - System32\Tasks\User_Feed_Synchronization-{E9960C5A-9536-46A5-B8B3-D8871085E4FD} => C:\Windows\system32\msfeedssync.exe [2013-04-30] (Microsoft Corporation)
Task: {5D5EB775-AE06-43B4-B0BC-1546B3589142} - System32\Tasks\AVG\PC Tuneup 2011\Integrator\Start On Windows Logon => C:\Program Files (x86)\AVG\AVG PC Tuneup 2011\BoostSpeed.exe [2010-11-30] (AVG)
Task: {6DBE5AEA-3A47-4BFA-98AB-B935EF1FEDE6} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000Core => C:\Users\Sue\AppData\Local\Google\Update\GoogleUpdate.exe [2012-11-22] (Google Inc.)
Task: {79E64710-EA97-48D6-9CD9-7B1375609F1A} - System32\Tasks\{9DDEC44A-456B-41A2-8AE6-0F7A99D71625} => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe No File
Task: {7D11EAE0-0AA6-4F1C-901F-1271E630F6FC} - System32\Tasks\Google Updater and Installer => C:\Users\Sue\AppData\Local\Google\Update\GoogleUpdate.exe [2012-11-22] (Google Inc.)
Task: {851DE3CC-9630-45DC-A3A9-E12BEB621184} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-01-19] (Google Inc.)
Task: {A8ABFD0D-0ED7-4345-9AD6-CD1B2C9F5A39} - System32\Tasks\SystemToolsDailyTest => C:\Windows\System32\uaclauncher.exe No File
Task: {AB2D43FF-65D4-4DFC-8A70-05863F2FC84E} - System32\Tasks\Microsoft\Windows\WindowsBackup\AutomaticBackup => C:\Windows\system32\rundll32.exe [2009-07-13] (Microsoft Corporation)
Task: {AB96677F-0C02-438C-9134-D231D06D8832} - System32\Tasks\Motorola Device Manager Initial Update => C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotorolaDeviceManagerUpdate.exe [2012-10-23] ()
Task: {AD5F03F2-4F82-412C-98EB-BFDFBB67A7D9} - System32\Tasks\HP online update program => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [2010-06-09] (Hewlett-Packard)
Task: {AF5E573A-0F3D-4BD0-B77B-5B6E4BEE9AD5} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-12] (Adobe Systems Incorporated)
Task: {D10C2C44-E12B-422D-9F21-79939131DD3F} - System32\Tasks\Microsoft\Windows\WindowsBackup\Windows Backup Monitor => C:\Windows\system32\sdclt.exe [2010-11-20] (Microsoft Corporation)
Task: {D8131A98-4D80-4683-A012-4A831FB0DD57} - System32\Tasks\Microsoft_Hardware_Launch_itype_exe => c:\Program Files\Microsoft Device Center\itype.exe [2012-06-26] (Microsoft Corporation)
Task: {DC54F608-8FF8-40AF-A056-7C961A0EEB8E} - System32\Tasks\Microsoft\Windows Live\SOXE\Extractor Definitions Update Task
Task: {E1F00C60-D3FB-4A06-A79F-D925B0434FDF} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: {F9261098-AAC1-4A6C-8892-EC783C741C18} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-01-19] (Google Inc.)
Task: {FA0FCBF3-ED56-437D-9F81-B32D7E6BC947} - System32\Tasks\Microsoft\Windows\Media Center\mcupdate_scheduled => C:\Windows\ehome\mcupdate.exe [2010-11-20] (Microsoft Corporation)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000Core.job => C:\Users\Sue\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2286224691-502987707-4158832299-1000UA.job => C:\Users\Sue\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\PC MRI Anti-Malware Startup.job => C:\Program Files (x86)\PC VITALWARE\PC MRI Anti-Malware\AntiVirus.exe
Task: C:\Windows\Tasks\PC VITALWARE Registration3.job => C:\Windows\system32\rundll32.exe
Task: C:\Windows\Tasks\PC VITALWARE Update3.job => C:\Program Files (x86)\Common Files\PC VITALWARE\UUS3\Update3.exe

==================== Faulty Device Manager Devices =============

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Photosmart Plus B209a-m
Description: Photosmart Plus B209a-m
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Microsoft Virtual WiFi Miniport Adapter
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================
Error: (07/26/2013 08:34:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/26/2013 08:18:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/26/2013 06:06:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/26/2013 06:02:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/26/2013 04:55:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\MSIc8e89.LOG.

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

Error: (07/25/2013 03:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works - Update 'Security Update for Microsoft Works 9 (KB2754670)' could not be installed. Error code 1603. Additional information is available in the log file C:\Windows\TEMP\MSI63289.LOG.

Error: (07/25/2013 03:00:45 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.

System errors:
=============
Error: (07/27/2013 07:53:40 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/27/2013 07:53:40 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/26/2013 09:22:46 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{D3DCB472-7261-43CE-924B-0704BD730D5F}

Error: (07/26/2013 09:22:46 PM) (Source: DCOM) (User: )
Description: 1068fdPHost{145B4335-FE2A-4927-A040-7C35AD3180EF}

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 40. The internal error state is 107.

Error: (07/26/2013 08:31:01 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: An SSL 3.0 connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.

Microsoft Office Sessions:
=========================
Error: (07/26/2013 08:34:02 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/26/2013 08:18:59 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/26/2013 06:06:30 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/26/2013 06:02:48 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/26/2013 04:55:13 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft WorksSecurity Update for Microsoft Works 9 (KB2754670)1603C:\Windows\TEMP\MSIc8e89.LOG(NULL)(NULL)

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/26/2013 03:00:45 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (07/25/2013 03:00:45 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft WorksSecurity Update for Microsoft Works 9 (KB2754670)1603C:\Windows\TEMP\MSI63289.LOG(NULL)(NULL)

Error: (07/25/2013 03:00:45 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft Works -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

==================== Memory info ===========================

Percentage of memory in use: 18%
Total physical RAM: 8119.12 MB
Available physical RAM: 6583.86 MB
Total Pagefile: 16236.42 MB
Available Pagefile: 14944.73 MB
Total Virtual: 8192 MB
Available Virtual: 8191.81 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:916.82 GB) (Free:819.75 GB) NTFS (Disk=0 Partition=3)
Drive d: (12-690-99-5) (CDROM) (Total:0.83 GB) (Free:0 GB) CDFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 932 GB) (Disk ID: D31092E5)
Partition 1: (Not Active) - (Size=39 MB) - (Type=DE)
Partition 2: (Active) - (Size=15 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=917 GB) - (Type=07 NTFS)

==================== End Of Log ============================

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Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) please post it to your reply.

See if the computer boots normally now and if so..........

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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HKCU\...\Run: [yCpCQSpcQDy4] - C:\Users\Sue\AppData\Local\RsbYH13.exe [126976 2013-07-26] ()

HKLM-x32\...\Run: [yCpCQSpcQDy4] - C:\Users\Sue\AppData\Local\RsbYH13.exe [126976 2013-07-26] ()

C:\Users\Sue\AppData\Local\9f2c10a0-f56c-464d-b90f-23109eb5be53

C:\Users\Sue\AppData\Local\RsbYH13.exe

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Good.....

Lets check for any adware while you're here:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  • Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  • Now click on the Search tab.
  • Please post the contents of the log-file created in your next post.
Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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Lots of adware found....lets clear it out.....

  • Please re-run AdwCleaner
  • Click on Delete button.
  • Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Here's the file after the 2nd run of AdwCleaner.

 

# AdwCleaner v2.306 - Logfile created 07/27/2013 at 20:57:23

# Updated 19/07/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Sue - SUE-PC

# Boot Mode : Normal

# Running from : C:\Users\Sue\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4TW23A9M\adwcleaner.exe

# Option [Delete]

 

***** [services] *****

 

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Wondershare

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Wondershare

Folder Deleted : C:\Users\Sue\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Deleted : C:\Users\Sue\AppData\Local\Wondershare

Folder Deleted : C:\Users\Sue\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\Sue\AppData\LocalLow\AVG Security Toolbar

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\YahooPartnerToolbar

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj

Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

-\\ Google Chrome v28.0.1500.72

File : C:\Users\Sue\AppData\Local\Google\Chrome\User Data\Default\Preferences

*************************

AdwCleaner[R1].txt - [27065 octets] - [27/07/2013 13:11:17]

AdwCleaner[s1].txt - [7418 octets] - [27/07/2013 20:57:23]

########## EOF - C:\AdwCleaner[s1].txt - [7478 octets] ##########

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And here is the file after running ScreenCheck

 

 

 Results of screen317's Security Check version 0.99.71 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
AVG Internet Security 2013        
PC VITALWARE PC MRI Anti-Malware  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 TuneUp Utilities 2012  
 AVG PC Tuneup 2011 
 TuneUp Utilities Language Pack (en-US)
 Java 7 Update 17 
 Java version out of Date!
 Adobe Reader XI 
 Google Chrome 28.0.1500.71 
 Google Chrome 28.0.1500.72 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 AVG avgwdsvc.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe  
 PC VITALWARE PC MRI Anti-Malware SBAMSvc.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:


-----------------------------------------

Java 7 Update 17 <----please update, should be Update 25
Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

----------------------------------------


Google Chrome 28.0.1500.71 <-----OLD
Google Chrome 28.0.1500.72 <-----OK

You have old versions of Google Chrome on the system.
Please download and run OldChromeRemover.
@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

---------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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