realmc Posted July 27, 2013 ID:707681 Share Posted July 27, 2013 I am having the exact same issue on a Windows 8 desktop. One thing unique about this machine, updates were overlooked for over 100 days. When the oversight was discovered and a update started, it 75% completed, cycled through several restart updates and finally produced the same error message as mentioned above. Have tried uninstall/re-install and updating with security software disabled. attach.txtdds.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 27, 2013 Root Admin ID:707682 Share Posted July 27, 2013 Please run the following for me. Did you setup any exclusions for Avira and MBAM ? Please create an mbam-check log:Download mbam-check.exe from here and save it to your desktop Double-click on mbam-check.exe to run it, it should then open a log file Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post Link to post Share on other sites More sharing options...
realmc Posted July 27, 2013 Author ID:707887 Share Posted July 27, 2013 CheckResults.txt attachedCheckResults.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 28, 2013 Root Admin ID:707993 Share Posted July 28, 2013 Please try the following and let me know if this corrects the issue or not. MBAM Clean Removal Process Thanks Link to post Share on other sites More sharing options...
realmc Posted July 28, 2013 Author ID:708101 Share Posted July 28, 2013 Unfortunately the problem persists. Update stalls same spot and same error message (screen shots attached). Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 28, 2013 Root Admin ID:708204 Share Posted July 28, 2013 I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue to ensure the computer is not infected.Thanks Link to post Share on other sites More sharing options...
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