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I'm Running Into Some Big Problems


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I noticed firfox is out of date Mozilla Firefox (3.0.7) I believe it's 3.0.8 now

boot up in SAFE MODE

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

Boot into normal mode

------------------------

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

Click Start >> Run and then copy/paste the following into the box and hit Enter:

"%userprofile%\Desktop\GooredFix.exe" /uninstall

If any of your security programs query a new Registry/AutoStart value being added please allow the changes.

You can delete RootRepeal and javara

post a fresh HJT log and let me know if above went ok.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:26:23 PM, on 4/14/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\WINDOWS\system32\inetsrv\inetinfo.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\mqsvc.exe

C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

C:\WINDOWS\system32\mqtgsvc.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\stsystra.exe

C:\Program Files\Dell\Media Experience\DMXLauncher.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\Program Files\Common Files\AOL\1197034437\ee\AOLSoftware.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

c:\program files\common files\aol\1197034437\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.live.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll

O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

O4 - HKLM\..\Run: [iSUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE

O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall

O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1197034437\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\RunOnce: [GooredFixCleanup] C:\WINDOWS\system32\cmd.exe /Q /C "del C:\DOCUME~1\STEPHE~1\LOCALS~1\Temp\_gooredcleanup.bat"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - Startup: MaxTV.lnk = C:\Program Files\DMV\MaxTV\MaxTV.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html

O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html

O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html

O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab

O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://adobe.kodakgallery.com/downloads/BU..._2/axofupld.cab

O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

O16 - DPF: {A959E4A5-0B3D-449E-9998-348705BD4092} (Desktop.Smdesk) - http://www.servicemagic.com/smod/smdesktop.CAB

O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe

O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe

--

End of file - 9992 bytes

I suppose everything went well. Nothing out of order happened, though not much was happening with what you told me to do.

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Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)

O4 - HKLM\..\RunOnce: [GooredFixCleanup] C:\WINDOWS\system32\cmd.exe /Q /C "del C:\DOCUME~1\STEPHE~1\LOCALS~1\Temp\_gooredcleanup.bat"

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit

Your good to go.

Congratulations you are clean! :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You don't need to put all of these programs on your system unlike your Antivirus and firewall of which you can only have one of each.

However you can have several Antimalware programs

Create a new System Restore Point

This is a good time to clear your existing system restore points and establish a new clean restore point:

  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and OK it.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.6.2

Download it from here. Just choose a mirror and off you go.

Find here the tutorial on how to use Spybot properly here

Find here changes from older version 1.4 here

Install Spyware Guard

Download it from here

Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster

Download it from here

Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol

Download it from here

Here you can find information about how WinPatrol works here

Install FireTrust SiteHound

You can find information and download it from here

Install MVPS Hosts File from here

The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.

Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Secunia Software Inspector

F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.

http://www.update.microsoft.com

Please check out Tony Klein's article here

Read some information here how to prevent Malware.

Stand Up and Be Counted!

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints. Please register there first! Then follow the instructions.

>> Here << you can see how you can help us.

Happy safe surfing!

Dan

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