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PUP.Bundleinstaller.IB found on scan


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I found this on a scan on my Dad's laptop - log is here. Should I click to remove as well as doing the dds scans?

 

I do actually have the pro version installed... what scans should be active to help this not happen again? My Dad is struggling with computers a bit these days! I have run (before doing this) TFC, MBAM quick scan, cleared the cache etc which has sped up the machine quite a bit, but we still seem to be left with this!

 

Kind regards

 

Jenny

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.24.03
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Terry :: TERRY-PORTABLE [limited]
 
Protection: Disabled
 
24/07/2013 10:18:10
MBAM-log-2013-07-24 (10-50-59).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231852
Time elapsed: 22 minute(s), 11 second(s)
 
Memory Processes Detected: 1
C:\ProgramData\IBUPDATERSERVICE\ibsvc.exe (PUP.BundleInstaller.IB) -> 2312 -> No action taken.
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 2
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.BundleInstaller.IB) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service (PUP.BundleInstaller.IB) -> No action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\ProgramData\IBUPDATERSERVICE\ibsvc.exe (PUP.BundleInstaller.IB) -> No action taken.
 
(end)
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16496  BrowserJavaVersion: 10.25.2
Run by Terry at 10:46:05 on 2013-07-24
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3002.1409 [GMT 1:00]
.
AV: TalkTalk Security 9.01 *Enabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}
SP: TalkTalk Security 9.01 *Enabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: TalkTalk Security 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
C:\Program Files\EPSON\EpsonCustomerResearchParticipation\EPCP.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
C:\Program Files\TalkTalk\Security\Anti-Virus\fsgk32st.exe
C:\Program Files\TalkTalk\Security\Anti-Virus\FSGK32.EXE
C:\Program Files\TalkTalk\Security\Common\FSMA32.EXE
C:\ProgramData\IBUpdaterService\ibsvc.exe
C:\Program Files\TalkTalk\Security\Common\FSHDLL32.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Users\Terry\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TalkTalk\Security\Anti-Virus\fssm32.exe
C:\Program Files\TalkTalk\Security\ORSP Client\fsorsp.exe
C:\Program Files\TalkTalk\Security\FWES\Program\fsdfwd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\TalkTalk\Security\Anti-Virus\fsav32.exe
C:\Windows\System32\alg.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
mURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
BHO: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll
BHO: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: SpecialSavings: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - c:\program files\specialsavings\SpecialSavingsSinged.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AOL Toolbar BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Browsing Protection Class: {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: EpsonToolBandKicker Class: {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Produtools Manuals 2.1 B Toolbar: {6C3D3BD4-75F8-4283-BB97-1E22C4C090DF} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll
TB: Browsing Protection Toolbar: {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: E-Web Print: {A60C1DC7-64B3-4AD9-8E67-035D11B8B2B0} - c:\program files\epson software\e-web print\ewps_tb.dll
uRun: [sanDiskSecureAccess_Manager.exe] c:\users\terry\appdata\roaming\sandisk\SanDiskSecureAccess_Manager.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ClearLogicStartUp] c:\program files\one channel usb dvr\StartUp.exe
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [WD Quick View] c:\program files\western digital\wd quick view\WDDMStatus.exe
mRun: [FUFAXRCV] "c:\program files\epson software\fax utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunServices: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - c:\program files\specialsavings\SpecialSavingsSinged.dll
LSP: c:\program files\talktalk\security\fsps\program\FSLSP.DLL
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{06EF05D9-52E2-45A6-8F38-A4B39FFFA66D} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E12F2993-BB02-4CEB-BA57-892978126AF4} : DHCPNameServer = 192.168.1.1 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.72\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2012-5-4 44240]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-6-20 97008]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\talktalk\security\hips\drivers\fshs.sys [2012-5-4 68064]
R1 FSES;F-Secure Email Scanning Driver;c:\windows\system32\drivers\fses.sys [2012-5-4 36792]
R1 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2012-5-4 73224]
R1 fsvista;F-Secure Vista Support Driver;c:\program files\talktalk\security\anti-virus\minifilter\fsvista.sys [2012-5-4 12384]
R1 RapportCerberus_55550;RapportCerberus_55550;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_55550.sys [2013-6-20 330960]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-6-20 148688]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-6-20 222192]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 DymoPnpService;DYMO PnP Service;c:\program files\dymo\dymo label software\DymoPnpService.exe [2012-10-9 32368]
R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50RP7.EXE [2013-4-24 142432]
R2 EpsonCustomerResearchParticipation;EpsonCustomerResearchParticipation;c:\program files\epson\epsoncustomerresearchparticipation\EPCP.exe [2012-10-29 547968]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\talktalk\security\anti-virus\fsgk32st.exe [2012-5-4 215648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 IBUpdaterService;Updater Service;c:\programdata\ibupdaterservice\ibsvc.exe [2012-4-29 397848]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2012-8-25 793048]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-6-20 1435928]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-27 365952]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-7-12 3289472]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
R2 WDBackup;WD Backup;c:\program files\western digital\wd smartware\WDBackupEngine.exe [2012-12-20 1155088]
R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2012-12-20 248840]
R2 WDRulesService;WD Rules;c:\program files\western digital\wd smartware\WDRulesEngine.exe [2012-12-20 1178128]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\talktalk\security\anti-virus\minifilter\fsgk.sys [2012-5-4 145856]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\talktalk\security\orsp client\fsorsp.exe [2012-5-4 60352]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-7-24 40776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-27 193840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-29 25112]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Ser2plx86;Prolific Serial port WDF driver;c:\windows\system32\drivers\ser2pl.sys [2012-7-30 132608]
S3 StkCMini;Syntek AVStream USB2.0 ATV;c:\windows\system32\drivers\StkCMini.sys [2013-3-4 1579144]
S3 StkMini;AVerMedia DVD EZMaker USB Plus Video Capture;c:\windows\system32\drivers\StkMini.sys [2005-12-13 186112]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2012-12-20 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-10-24 19968]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\talktalk\security\anti-virus\win2k\fsfilter.sys [2012-5-4 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\talktalk\security\anti-virus\win2k\fsrec.sys [2012-5-4 25184]
.
=============== Created Last 30 ================
.
2013-07-24 09:24:26 -------- d-----w- c:\program files\VS Revo Group
2013-07-24 09:14:24 -------- d-----w- c:\program files\NT Registry Optimizer
2013-07-24 08:49:15 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-07-24 08:49:15 -------- d-----w- c:\users\terry\appdata\roaming\Malwarebytes
2013-07-24 08:48:59 -------- d-----w- c:\programdata\Malwarebytes
2013-07-24 08:48:56 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-24 08:48:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-23 13:52:19 7143960 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{96823a66-9680-4132-8b60-8b80aaae3a01}\mpengine.dll
2013-07-20 17:04:43 505344 ----a-w- c:\windows\system32\qedit.dll
2013-07-20 17:04:04 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-07-20 17:03:57 798208 ----a-w- c:\windows\system32\FntCache.dll
2013-07-20 17:03:57 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-07-20 17:03:56 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-07-20 17:03:56 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-07-20 17:03:56 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-07-20 17:03:56 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-07-20 17:03:55 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-07-20 17:03:55 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-07-20 17:03:54 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-07-20 17:03:03 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-20 17:02:05 983552 ----a-w- c:\program files\windows journal\JNTFiltr.dll
2013-07-20 17:02:05 964608 ----a-w- c:\program files\windows journal\JNWDRV.dll
2013-07-20 17:02:05 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2013-07-20 17:02:05 1218048 ----a-w- c:\program files\windows journal\NBDoc.DLL
.
==================== Find3M  ====================
.
2013-07-22 18:44:16 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-22 18:44:16 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-19 23:40:54 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2013-06-12 20:48:23 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-12 20:48:17 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-12 20:48:00 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-04 04:17:26 52736 ----a-w- c:\windows\apppatch\iebrshim.dll
2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-08 04:37:21 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 22:03:36 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 22:03:36 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 04:04:25 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-05-02 04:03:42 37376 ----a-w- c:\windows\system32\printcom.dll
2013-05-02 01:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-05-01 02:59:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-05-01 02:59:12 69632 ----a-w- c:\windows\system32\QuickTime.qts
2013-04-29 16:30:05 73224 ----a-w- c:\windows\system32\drivers\fsdfw.sys
.
============= FINISH: 10:53:28.33 ===============
 
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 27/12/2008 09:37:27
System Uptime: 24/07/2013 09:43:32 (1 hours ago)
.
Motherboard: Wistron |  | 360C
Processor: Intel® Pentium® Dual  CPU  T3400  @ 2.16GHz | CPU | 2166/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 120.841 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.784 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP725: 19/06/2013 21:28:48 - Scheduled Checkpoint
RP727: 20/06/2013 16:11:44 - Installed Rapport
RP728: 20/06/2013 19:38:40 - Installed Java 7 Update 25
RP729: 21/06/2013 10:15:02 - Windows Update
RP730: 22/06/2013 00:00:01 - Scheduled Checkpoint
RP731: 23/06/2013 12:38:41 - Scheduled Checkpoint
RP734: 28/06/2013 18:44:18 - Windows Update
RP735: 02/07/2013 10:52:46 - Windows Update
RP736: 02/07/2013 13:14:35 - Removed Rapport
RP737: 02/07/2013 13:20:55 - Removed Rapport
RP738: 02/07/2013 13:24:55 - Removed Rapport
RP739: 06/07/2013 15:29:50 - Windows Update
RP740: 07/07/2013 20:09:44 - Scheduled Checkpoint
RP741: 10/07/2013 14:35:45 - Scheduled Checkpoint
RP742: 11/07/2013 10:25:43 - Scheduled Checkpoint
RP743: 20/07/2013 17:56:28 - Windows Update
RP744: 21/07/2013 03:01:21 - Windows Update
RP745: 21/07/2013 10:01:16 - Removed Epson Event Manager
RP746: 21/07/2013 10:10:07 - Windows Update
RP747: 22/07/2013 09:20:39 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20
ABBYY FineReader 9.0 Sprint
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
ActiveHome
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Photoshop Elements 2.0
Adobe Reader X (10.1.7)
Adobe Shockwave Player
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Applet_App
Applet_Copy
Applet_Email
Applet_Epp
Applet_File
Applet_OCR
Applet_Photoshop
Applet_Web
Atheros Driver Installation Program
Belarc Advisor 8.2
Bonjour
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Copy Utility
CutePDF Writer 3.0
CyberLink DVD Suite
CyberLink YouCam
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
DVD EZMaker USB Plus Driver
DYMO Label Software
DYMO Label v.8
EPSON Attach To Email
Epson Connect Guide
Epson Connect Printer Setup
Epson Customer Research Participation
EPSON Darkroom Print
Epson E-Web Print
EPSON Easy Photo Print
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson FAX Utility
EPSON File Manager
Epson Network Guide XP-850 Series
Epson PC-FAX Driver
EPSON Photo Print
Epson Print CD
EPSON Printer Finder
EPSON Printer Software
EPSON RAW Print
EPSON Scan Assistant
EPSON Smart Panel
EPSON TWAIN 5
Epson User's Guide XP-850 Series
EPSON Web-To-Page
EPSON XP-850 Series Printer Uninstall
EpsonNet Print
ESPR800 Reference Guide
ESU for Microsoft Vista
F-Secure PSC Prerequisites
Family Tree Maker 2012
Family Tree Maker 2012 Welcome Pack
GearDrvs
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
iCloud
Image Resizer for Windows
InPixio Photo Maximizer Pro
Intel® Graphics Media Accelerator Driver
Internet Explorer (Enable DEP)
iTunes
Jacquie Lawson Circus
Jacquie Lawson London Advent Calendar
Java 7 Update 25
Java Auto Updater
LabelPrint
LightScribe System Software  1.14.17.1
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Fix it Center
Microsoft Money
Microsoft Money System Pack
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 97, Standard Edition
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2010
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (English) 2010
Microsoft Publisher 2002
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft Works 2004 Setup Launcher
MobileMe Control Panel
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My CEWE Photo World
My HP Games
NETGEAR Powerline Utility
NetWaiting
Norton 360
Norton Internet Security
NTREGOPT 1.1j
OGA Notifier 2.0.0048.0
ONE CHANNEL USB DVR
PC Tools Registry Mechanic 11.0
Picasa 3
PIF DESIGNER
PL-2303 USB-to-Serial
Power2Go
PowerDirector
PowerProducer
Produtools Manuals 2.1 B Toolbar
QuickTime
Rapport
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
RescuePRO Deluxe 4.0
Revo Uninstaller 1.95
Safari
SanDiskSecureAccess_Manager.exe
ScanToWeb
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Security Update for Windows Media Encoder (KB2447961)
Serif PhotoPlus Starter Edition 3
Skype Click to Call
Skype™ 5.10
Smilebox
Snapshot Viewer
Software Updater
SpecialSavings
Spelling Dictionaries Support For Adobe Reader 9
SPORE Creature Creator Trial Edition
Sunny Data Control
Synaptics Pointing Device Driver
System Checkup 3.4
TalkTalk Security
TextBridge Pro 8.0
Trusteer Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Updater Service
USB2.0 Grabber
WD SmartWare
WildTangent Games App (HP Games)
Windows Live ID Sign-in Assistant
Windows Media Encoder 9 Series
.
==== Event Viewer Messages From Past Week ========
.
24/07/2013 09:46:27, Error: Microsoft-Windows-SharedAccess_NAT [34001]  - The ICS_IPV6 failed to configure IPv6 stack.
24/07/2013 09:46:27, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
24/07/2013 09:45:47, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  ccSet_N360
24/07/2013 09:45:47, Error: Service Control Manager [7001]  - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
24/07/2013 09:45:47, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
24/07/2013 09:45:45, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service stisvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
24/07/2013 09:44:05, Error: EventLog [6008]  - The previous system shutdown at 09:42:56 on 24/07/2013 was unexpected.
24/07/2013 09:18:35, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
24/07/2013 09:18:20, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.1.5 for the Network Card with network address 00242B14EE16 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
23/07/2013 20:39:54, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.5, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
23/07/2013 20:39:37, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.
23/07/2013 20:39:37, Error: Service Control Manager [7000]  - The iPod Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:39:37, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
23/07/2013 20:38:30, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the F-Secure Anti-Virus Firewall Daemon service to connect.
23/07/2013 20:37:22, Error: Service Control Manager [7001]  - The WD Backup service depends on the WD Rules service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:37:20, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the WD Rules service to connect.
23/07/2013 20:37:20, Error: Service Control Manager [7000]  - The WD Rules service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:35:57, Error: EventLog [6008]  - The previous system shutdown at 20:34:43 on 23/07/2013 was unexpected.
23/07/2013 20:32:44, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
23/07/2013 20:31:14, Error: F-Secure Gatekeeper [1]  - 
22/07/2013 17:54:29, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Mobile-based device connectivity service to connect.
22/07/2013 17:54:29, Error: Service Control Manager [7000]  - The Windows Mobile-based device connectivity service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
22/07/2013 17:54:29, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service RapiMgr with arguments "" in order to run the server: {ED081F25-6A77-4C89-B689-C6E15C582EC1}
22/07/2013 17:53:57, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Application Layer Gateway Service service to connect.
22/07/2013 17:53:57, Error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
22/07/2013 17:52:46, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the F-Secure ORSP Client service to connect.
21/07/2013 12:46:26, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
21/07/2013 12:46:26, Error: Service Control Manager [7000]  - The Windows Media Player Network Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
21/07/2013 12:43:42, Error: EventLog [6008]  - The previous system shutdown at 12:41:52 on 21/07/2013 was unexpected.
21/07/2013 12:41:57, Error: netbt [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.5. The computer with the IP address 192.168.1.2 did not allow the name to be claimed by this computer.
21/07/2013 12:03:03, Error: BROWSER [8019]  - The browser was unable to promote itself to master browser.  The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in the event log in Event Viewer.
21/07/2013 10:38:42, Error: BROWSER [8020]  - The browser was unable to promote itself to master browser.  The computer that currently believes it is the master browser is unknown.
21/07/2013 10:22:01, Error: netbt [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.4. The computer with the IP address 192.168.1.2 did not allow the name to be claimed by this computer.
21/07/2013 10:20:48, Error: EventLog [6008]  - The previous system shutdown at 10:18:30 on 21/07/2013 was unexpected.
21/07/2013 09:19:52, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.1.4 for the Network Card with network address 00242B14EE16 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
21/07/2013 04:02:33, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.4, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
21/07/2013 04:01:41, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
21/07/2013 03:21:28, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
21/07/2013 03:21:28, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
21/07/2013 03:21:28, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================
 
 
 
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I know the instructions are to not remove anything before a reply, but I have cleared up a few things we didn't need - SpecialSavings, AOL toolbar since these are both simply annoying and unneeded. I've also clicked on MBAM to remove all of the PUP entries... I'm sure they may reappear on reboot if they are a real issue!

 

Jenny

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Maybe I've found part of the problem - after trying to remove AOL toolbar, Special Savings and Produtools 2.1 toolbar (via Revo Uninstaller) and then rebooting they all seem to have reappeared....

 

I promise I will do no more altering anything without your instruction.

 

:blush:

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Hello jen0andy and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please generate a new fresh DDS log files. Post them in your next reply.
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Thanks Borislav,

 

I had already done a new MBAM quick scan but not deleted or altered anything at all. It came up with PUP.InstallBrain. I resume this infection is trying to be clever! Scan results - 

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.24.03
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Terry :: TERRY-PORTABLE [administrator]
 
Protection: Enabled
 
24/07/2013 12:46:22
MBAM-log-2013-07-24 (16-10-01).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231937
Time elapsed: 11 minute(s), 11 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 2
HKLM\SYSTEM\CurrentControlSet\Services\IBUpdaterService (PUP.InstallBrain) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Updater Service (PUP.InstallBrain) -> No action taken.
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 1
C:\ProgramData\IBUPDATERSERVICE\ibsvc.exe (PUP.InstallBrain) -> No action taken.
 
(end)
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16496  BrowserJavaVersion: 10.25.2
Run by Terry at 16:10:49 on 2013-07-24
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3002.943 [GMT 1:00]
.
AV: TalkTalk Security 9.01 *Enabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}
SP: TalkTalk Security 9.01 *Enabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: TalkTalk Security 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe
C:\Program Files\EPSON\EpsonCustomerResearchParticipation\EPCP.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE
C:\Program Files\TalkTalk\Security\Anti-Virus\fsgk32st.exe
C:\Program Files\TalkTalk\Security\Common\FSMA32.EXE
C:\Program Files\TalkTalk\Security\Anti-Virus\FSGK32.EXE
C:\Program Files\TalkTalk\Security\Common\FSHDLL32.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\TalkTalk\bin\sprtsvc.exe
C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe
C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\TalkTalk\Security\ORSP Client\fsorsp.exe
C:\Program Files\TalkTalk\Security\FWES\Program\fsdfwd.exe
C:\Windows\System32\alg.exe
C:\Program Files\TalkTalk\Security\Anti-Virus\fssm32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe
C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files\TalkTalk\Security\Anti-Virus\fsav32.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\Terry\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
mURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
BHO: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll
BHO: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: SpecialSavings: {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - 
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AOL Toolbar BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - 
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Browsing Protection Class: {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: EpsonToolBandKicker Class: {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - 
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Produtools Manuals 2.1 B Toolbar: {6C3D3BD4-75F8-4283-BB97-1E22C4C090DF} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - 
TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - c:\program files\produtools_manuals_2.1_b\prxtbProd.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll
TB: Browsing Protection Toolbar: {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: E-Web Print: {A60C1DC7-64B3-4AD9-8E67-035D11B8B2B0} - c:\program files\epson software\e-web print\ewps_tb.dll
uRun: [sanDiskSecureAccess_Manager.exe] c:\users\terry\appdata\roaming\sandisk\SanDiskSecureAccess_Manager.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ClearLogicStartUp] c:\program files\one channel usb dvr\StartUp.exe
mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe
mRun: [WD Quick View] c:\program files\western digital\wd quick view\WDDMStatus.exe
mRun: [FUFAXRCV] "c:\program files\epson software\fax utility\FUFAXRCV.exe"
mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRunServices: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - 
LSP: c:\program files\talktalk\security\fsps\program\FSLSP.DLL
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{06EF05D9-52E2-45A6-8F38-A4B39FFFA66D} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{E12F2993-BB02-4CEB-BA57-892978126AF4} : DHCPNameServer = 192.168.1.1 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.72\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2012-5-4 44240]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-6-20 97008]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\talktalk\security\hips\drivers\fshs.sys [2012-5-4 68064]
R1 FSES;F-Secure Email Scanning Driver;c:\windows\system32\drivers\fses.sys [2012-5-4 36792]
R1 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2012-5-4 73224]
R1 fsvista;F-Secure Vista Support Driver;c:\program files\talktalk\security\anti-virus\minifilter\fsvista.sys [2012-5-4 12384]
R1 RapportCerberus_55550;RapportCerberus_55550;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_55550.sys [2013-6-20 330960]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-6-20 148688]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-6-20 222192]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 DymoPnpService;DYMO PnP Service;c:\program files\dymo\dymo label software\DymoPnpService.exe [2012-10-9 32368]
R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50RP7.EXE [2013-4-24 142432]
R2 EpsonCustomerResearchParticipation;EpsonCustomerResearchParticipation;c:\program files\epson\epsoncustomerresearchparticipation\EPCP.exe [2012-10-29 547968]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\talktalk\security\anti-virus\fsgk32st.exe [2012-5-4 215648]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-7-24 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-7-24 701512]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2012-8-25 793048]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-6-20 1435928]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-27 365952]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-7-12 3289472]
R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]
R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]
R2 WDBackup;WD Backup;c:\program files\western digital\wd smartware\WDBackupEngine.exe [2012-12-20 1155088]
R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2012-12-20 248840]
R2 WDRulesService;WD Rules;c:\program files\western digital\wd smartware\WDRulesEngine.exe [2012-12-20 1178128]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\talktalk\security\anti-virus\minifilter\fsgk.sys [2012-5-4 145856]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\talktalk\security\orsp client\fsorsp.exe [2012-5-4 60352]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-7-24 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-7-24 40776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 IBUpdaterService;Updater Service;c:\programdata\ibupdaterservice\ibsvc.exe [2012-4-29 397848]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-27 193840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-29 25112]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Ser2plx86;Prolific Serial port WDF driver;c:\windows\system32\drivers\ser2pl.sys [2012-7-30 132608]
S3 StkCMini;Syntek AVStream USB2.0 ATV;c:\windows\system32\drivers\StkCMini.sys [2013-3-4 1579144]
S3 StkMini;AVerMedia DVD EZMaker USB Plus Video Capture;c:\windows\system32\drivers\StkMini.sys [2005-12-13 186112]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2012-12-20 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-10-24 19968]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\talktalk\security\anti-virus\win2k\fsfilter.sys [2012-5-4 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\talktalk\security\anti-virus\win2k\fsrec.sys [2012-5-4 25184]
.
=============== Created Last 30 ================
.
2013-07-24 10:53:52 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-07-24 10:26:43 54016 ----a-w- c:\windows\system32\drivers\eyhgvssy.sys
2013-07-24 09:24:26 -------- d-----w- c:\program files\VS Revo Group
2013-07-24 09:14:24 -------- d-----w- c:\program files\NT Registry Optimizer
2013-07-24 08:49:15 -------- d-----w- c:\users\terry\appdata\roaming\Malwarebytes
2013-07-24 08:48:59 -------- d-----w- c:\programdata\Malwarebytes
2013-07-24 08:48:56 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-24 08:48:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-23 13:52:19 7143960 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{96823a66-9680-4132-8b60-8b80aaae3a01}\mpengine.dll
2013-07-20 17:04:43 505344 ----a-w- c:\windows\system32\qedit.dll
2013-07-20 17:04:04 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-07-20 17:03:57 798208 ----a-w- c:\windows\system32\FntCache.dll
2013-07-20 17:03:57 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-07-20 17:03:56 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-07-20 17:03:56 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-07-20 17:03:56 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-07-20 17:03:56 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-07-20 17:03:55 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-07-20 17:03:55 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-07-20 17:03:54 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-07-20 17:03:03 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-20 17:02:05 983552 ----a-w- c:\program files\windows journal\JNTFiltr.dll
2013-07-20 17:02:05 964608 ----a-w- c:\program files\windows journal\JNWDRV.dll
2013-07-20 17:02:05 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2013-07-20 17:02:05 1218048 ----a-w- c:\program files\windows journal\NBDoc.DLL
.
==================== Find3M  ====================
.
2013-07-22 18:44:16 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-22 18:44:16 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-19 23:40:54 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2013-06-12 20:48:23 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-06-12 20:48:17 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-12 20:48:00 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-04 04:17:26 52736 ----a-w- c:\windows\apppatch\iebrshim.dll
2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-08 04:37:21 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-02 22:03:36 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-02 22:03:36 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 04:04:25 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-05-02 04:03:42 37376 ----a-w- c:\windows\system32\printcom.dll
2013-05-02 01:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-05-01 02:59:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2013-05-01 02:59:12 69632 ----a-w- c:\windows\system32\QuickTime.qts
2013-04-29 16:30:05 73224 ----a-w- c:\windows\system32\drivers\fsdfw.sys
.
============= FINISH: 16:12:33.81 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 27/12/2008 09:37:27
System Uptime: 24/07/2013 11:38:05 (5 hours ago)
.
Motherboard: Wistron |  | 360C
Processor: Intel® Pentium® Dual  CPU  T3400  @ 2.16GHz | CPU | 2166/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 120.952 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.784 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP728: 20/06/2013 19:38:40 - Installed Java 7 Update 25
RP729: 21/06/2013 10:15:02 - Windows Update
RP730: 22/06/2013 00:00:01 - Scheduled Checkpoint
RP731: 23/06/2013 12:38:41 - Scheduled Checkpoint
RP734: 28/06/2013 18:44:18 - Windows Update
RP735: 02/07/2013 10:52:46 - Windows Update
RP736: 02/07/2013 13:14:35 - Removed Rapport
RP737: 02/07/2013 13:20:55 - Removed Rapport
RP738: 02/07/2013 13:24:55 - Removed Rapport
RP739: 06/07/2013 15:29:50 - Windows Update
RP740: 07/07/2013 20:09:44 - Scheduled Checkpoint
RP741: 10/07/2013 14:35:45 - Scheduled Checkpoint
RP742: 11/07/2013 10:25:43 - Scheduled Checkpoint
RP743: 20/07/2013 17:56:28 - Windows Update
RP744: 21/07/2013 03:01:21 - Windows Update
RP745: 21/07/2013 10:01:16 - Removed Epson Event Manager
RP746: 21/07/2013 10:10:07 - Windows Update
RP747: 22/07/2013 09:20:39 - Scheduled Checkpoint
RP749: 24/07/2013 11:24:12 - Revo Uninstaller's restore point - SpecialSavings
RP751: 24/07/2013 11:28:07 - Revo Uninstaller's restore point - AOL Toolbar 5.0
RP753: 24/07/2013 11:33:17 - Revo Uninstaller's restore point - Produtools Manuals 2.1 B Toolbar
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20
ABBYY FineReader 9.0 Sprint
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
ActiveHome
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Photoshop Elements 2.0
Adobe Reader X (10.1.7)
Adobe Shockwave Player
AOL Toolbar 5.0
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Applet_App
Applet_Copy
Applet_Email
Applet_Epp
Applet_File
Applet_OCR
Applet_Photoshop
Applet_Web
Atheros Driver Installation Program
Belarc Advisor 8.2
Bonjour
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Copy Utility
CutePDF Writer 3.0
CyberLink DVD Suite
CyberLink YouCam
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dropbox
DVD EZMaker USB Plus Driver
DYMO Label Software
DYMO Label v.8
EPSON Attach To Email
Epson Connect Guide
Epson Connect Printer Setup
Epson Customer Research Participation
EPSON Darkroom Print
Epson E-Web Print
EPSON Easy Photo Print
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson FAX Utility
EPSON File Manager
Epson Network Guide XP-850 Series
Epson PC-FAX Driver
EPSON Photo Print
EPSON Print CD
EPSON Printer Finder
EPSON Printer Software
EPSON RAW Print
EPSON Scan Assistant
EPSON Smart Panel
EPSON TWAIN 5
Epson User's Guide XP-850 Series
EPSON Web-To-Page
EPSON XP-850 Series Printer Uninstall
EpsonNet Print
ESPR800 Reference Guide
ESU for Microsoft Vista
F-Secure PSC Prerequisites
Family Tree Maker 2012
Family Tree Maker 2012 Welcome Pack
GearDrvs
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
iCloud
Image Resizer for Windows
InPixio Photo Maximizer Pro
Intel® Graphics Media Accelerator Driver
Internet Explorer (Enable DEP)
iTunes
Jacquie Lawson Circus
Jacquie Lawson London Advent Calendar
Java 7 Update 25
Java Auto Updater
LabelPrint
LightScribe System Software  1.14.17.1
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Fix it Center
Microsoft Money
Microsoft Money System Pack
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 97, Standard Edition
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2007
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2010
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2007
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2007
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing (English) 2010
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2007
Microsoft Office Word MUI (English) 2010
Microsoft Publisher 2002
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft Works 2004 Setup Launcher
MobileMe Control Panel
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My CEWE Photo World
My HP Games
NETGEAR Powerline Utility
NetWaiting
Norton 360
Norton Internet Security
NTREGOPT 1.1j
OGA Notifier 2.0.0048.0
ONE CHANNEL USB DVR
PC Tools Registry Mechanic 11.0
Picasa 3
PIF DESIGNER
PL-2303 USB-to-Serial
Power2Go
PowerDirector
PowerProducer
Produtools Manuals 2.1 B Toolbar
QuickTime
Rapport
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
RescuePRO Deluxe 4.0
Safari
SanDiskSecureAccess_Manager.exe
ScanToWeb
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Security Update for Windows Media Encoder (KB2447961)
Serif PhotoPlus Starter Edition 3
Skype Click to Call
Skype™ 5.10
Smilebox
Snapshot Viewer
Software Updater
SpecialSavings
Spelling Dictionaries Support For Adobe Reader 9
SPORE Creature Creator Trial Edition
Sunny Data Control
Synaptics Pointing Device Driver
System Checkup 3.4
TalkTalk Security
TextBridge Pro 8.0
Trusteer Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Updater Service
USB2.0 Grabber
WD SmartWare
WildTangent Games App (HP Games)
Windows Live ID Sign-in Assistant
Windows Media Encoder 9 Series
.
==== Event Viewer Messages From Past Week ========
.
24/07/2013 11:44:19, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service stisvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
24/07/2013 11:44:18, Error: Service Control Manager [7001]  - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
24/07/2013 11:40:32, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  ccSet_N360
24/07/2013 11:40:32, Error: Service Control Manager [7000]  - The Updater Service service failed to start due to the following error:  Access is denied.
24/07/2013 11:40:32, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
24/07/2013 11:39:20, Error: Microsoft-Windows-SharedAccess_NAT [34001]  - The ICS_IPV6 failed to configure IPv6 stack.
24/07/2013 11:39:20, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
24/07/2013 11:18:55, Error: Microsoft-Windows-DistributedCOM [10016]  - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID  {9BA05972-F6A8-11CF-A442-00A0C90A8F39}  to the user Terry-portable\Terry SID (S-1-5-21-2681064176-3480006891-3203163457-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
24/07/2013 09:44:05, Error: EventLog [6008]  - The previous system shutdown at 09:42:56 on 24/07/2013 was unexpected.
24/07/2013 09:18:35, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
24/07/2013 09:18:20, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.1.5 for the Network Card with network address 00242B14EE16 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
23/07/2013 20:39:54, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.5, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
23/07/2013 20:39:37, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.
23/07/2013 20:39:37, Error: Service Control Manager [7000]  - The iPod Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:39:37, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}
23/07/2013 20:38:30, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the F-Secure Anti-Virus Firewall Daemon service to connect.
23/07/2013 20:37:22, Error: Service Control Manager [7001]  - The WD Backup service depends on the WD Rules service which failed to start because of the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:37:20, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the WD Rules service to connect.
23/07/2013 20:37:20, Error: Service Control Manager [7000]  - The WD Rules service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
23/07/2013 20:35:57, Error: EventLog [6008]  - The previous system shutdown at 20:34:43 on 23/07/2013 was unexpected.
23/07/2013 20:32:44, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
23/07/2013 20:31:14, Error: F-Secure Gatekeeper [1]  - 
22/07/2013 17:54:29, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Mobile-based device connectivity service to connect.
22/07/2013 17:54:29, Error: Service Control Manager [7000]  - The Windows Mobile-based device connectivity service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
22/07/2013 17:54:29, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service RapiMgr with arguments "" in order to run the server: {ED081F25-6A77-4C89-B689-C6E15C582EC1}
22/07/2013 17:53:57, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Application Layer Gateway Service service to connect.
22/07/2013 17:53:57, Error: Service Control Manager [7000]  - The Application Layer Gateway Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
22/07/2013 17:52:46, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the F-Secure ORSP Client service to connect.
21/07/2013 12:46:26, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
21/07/2013 12:46:26, Error: Service Control Manager [7000]  - The Windows Media Player Network Sharing Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
21/07/2013 12:43:42, Error: EventLog [6008]  - The previous system shutdown at 12:41:52 on 21/07/2013 was unexpected.
21/07/2013 12:41:57, Error: netbt [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.5. The computer with the IP address 192.168.1.2 did not allow the name to be claimed by this computer.
21/07/2013 12:03:03, Error: BROWSER [8019]  - The browser was unable to promote itself to master browser.  The browser will continue to attempt to promote itself to the master browser, but will no longer log any events in the event log in Event Viewer.
21/07/2013 10:38:42, Error: BROWSER [8020]  - The browser was unable to promote itself to master browser.  The computer that currently believes it is the master browser is unknown.
21/07/2013 10:22:01, Error: netbt [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.4. The computer with the IP address 192.168.1.2 did not allow the name to be claimed by this computer.
21/07/2013 10:20:48, Error: EventLog [6008]  - The previous system shutdown at 10:18:30 on 21/07/2013 was unexpected.
21/07/2013 09:19:52, Error: Microsoft-Windows-Dhcp-Client [1002]  - The IP address lease 192.168.1.4 for the Network Card with network address 00242B14EE16 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
21/07/2013 04:02:33, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.4, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.
21/07/2013 04:01:41, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
21/07/2013 03:21:28, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
21/07/2013 03:21:28, Error: Service Control Manager [7000]  - The Windows Search service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
21/07/2013 03:21:28, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================
 
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Step 1

I notice that you are using more than one antivirus program.

  • Norton 360
  • Norton Internet Security
  • TalkTalk Security
This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. Please uninstall two of them.

Also, please uninstall the following applications:

Produtools Manuals 2.1 B Toolbar

Smilebox

SpecialSavings

Updater Service

You have too much registry cleaners. We do not recommend such type of software. Here's why:

miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

Finally, restart your computer.

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log
  • a new fresh DDS log
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Which registry cleaners are on here? I did run a registry optimiser which according to another helpdesk is quite safe - ntregopt. Other than that what should I remove? It's not my laptop so I'm not totally familiar with what is on here!

I mean registry cleaners like CCleaner and PC Tools Registry Mechanic .

Norton 360 and norton internet security don't come up on the revouninstaller list. How do I remove them?

Do not use Revo Uninstaller for this work. Use the built-in tool about that:

http://windows.microsoft.com/en-ca/windows/uninstall-change-program

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Should I also remove McAfee Security scan plus if I am keeping talktalk security?

McAfee Security Scan Plus, and its predecessor McAfee Security Scan, are free diagnostic tools for your PC that allows you to simply and easily check your anti-virus software, firewall protection, and web security status on your computer. This tool runs as a compliment to any existing security software and does not negatively impact the performance of your computer.

It is your choice. :)

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 5.2.2 (07.22.2013:2)

OS: Windows Vista Home Premium x86

Ran by Terry on 24/07/2013 at 17:07:28.18

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

Successfully stopped: [service] ibupdaterservice 

Successfully deleted: [service] ibupdaterservice 

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\interface\{79fb5fc8-44b9-4af5-badd-cce547f953e5}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\produtools_manuals_2.1_b

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\produtools_manuals_2.1_b

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduitsearchscopes

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\pricegong

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\produtools_manuals_2.1_b

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\smartbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\toolbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\windows\currentversion\ext\stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\applications\ilividsetupv1.exe

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\classes\Toolbar.CT3282146

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1CAF3A2F-1BF4-4646-847E-33866A38E875}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D98DC2F0-90A9-4F5B-A1DB-0B550A50A764}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EB745F83-B756-48F3-9B77-5BD5762E4B1E}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{D98DC2F0-90A9-4F5B-A1DB-0B550A50A764}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{EB745F83-B756-48F3-9B77-5BD5762E4B1E}

 

 

 

~~~ Files

 

Successfully deleted: [File] "C:\end"

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\trymedia"

Successfully deleted: [Folder] "C:\Users\Terry\AppData\Roaming\registry mechanic"

Successfully deleted: [Folder] "C:\Users\Terry\appdata\local\conduit"

Successfully deleted: [Folder] "C:\Users\Terry\appdata\local\ilivid player"

Successfully deleted: [Folder] "C:\Users\Terry\appdata\locallow\conduit"

Successfully deleted: [Folder] "C:\Users\Terry\appdata\locallow\pricegong"

Successfully deleted: [Folder] "C:\Users\Terry\appdata\locallow\produtools_manuals_2.1_b"

Successfully deleted: [Folder] "C:\Program Files\conduit"

Successfully deleted: [Folder] "C:\Program Files\produtools_manuals_2.1_b"

Successfully deleted: [Folder] "C:\Program Files\registry mechanic"

Successfully deleted: [Folder] "C:\ProgramData\ask"

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 24/07/2013 at 17:41:30.85

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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# AdwCleaner v2.306 - Logfile created 07/24/2013 at 17:45:14

# Updated 19/07/2013 by Xplode

# Operating system : Windows Vista Home Premium Service Pack 2 (32 bits)

# User : Terry - TERRY-PORTABLE

# Boot Mode : Normal

# Running from : C:\Users\Terry\Desktop\AdwCleaner.exe

# Option [Delete]

 

 

***** [services] *****

 

 

***** [Files / Folders] *****

 

Folder Deleted : C:\Users\Terry\AppData\Local\PackageAware

 

***** [Registry] *****

 

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SpecialSavings

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Updater Service

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6E4C89CF-3061-4EE4-B22A-B7A8AAEA5CB3}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\e64add651a55408b9272e6c2a59610a3

 

***** [internet Browsers] *****

 

-\\ Internet Explorer v9.0.8112.16496

 

[OK] Registry is clean.

 

-\\ Google Chrome v28.0.1500.72

 

File : C:\Users\Terry\AppData\Local\Google\Chrome\User Data\Default\Preferences

 

[OK] File is clean.

 

*************************

 

AdwCleaner[s1].txt - [2395 octets] - [24/07/2013 17:45:14]

 

########## EOF - C:\AdwCleaner[s1].txt - [2455 octets] ##########
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Am running MBAM. Hopefully nearly finished and will be clear I hope. PC still takes a long time to start up but is that just because it's old? Certainly running better than before.

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.24.03
 
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Terry :: TERRY-PORTABLE [administrator]
 
Protection: Disabled
 
24/07/2013 17:55:43
mbam-log-2013-07-24 (17-55-43).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231830
Time elapsed: 19 minute(s), 50 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
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DDS (Ver_2012-11-20.01) - NTFS_x86 

Internet Explorer: 9.0.8112.16496  BrowserJavaVersion: 10.25.2

Run by Terry at 18:17:27 on 2013-07-24

Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.44.1033.18.3002.1629 [GMT 1:00]

.

AV: TalkTalk Security 9.01 *Enabled/Updated* {15414183-282E-D62C-CA37-EF24860A2F17}

SP: TalkTalk Security 9.01 *Enabled/Updated* {AE20A067-0E14-D9A2-F087-D456FD8D65AA}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: TalkTalk Security 9.01 *Enabled* {2D7AC0A6-6241-D774-E168-461178D9686C}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\DYMO\DYMO Label Software\DymoPnpService.exe

C:\Program Files\EPSON\EpsonCustomerResearchParticipation\EPCP.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_S50RP7.EXE

C:\Program Files\TalkTalk\Security\Anti-Virus\fsgk32st.exe

C:\Program Files\TalkTalk\Security\Common\FSMA32.EXE

C:\Program Files\TalkTalk\Security\Anti-Virus\FSGK32.EXE

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\WindowsMobile\wmdSync.exe

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

C:\Program Files\Western Digital\WD Quick View\WDDMStatus.exe

C:\Program Files\TalkTalk\Security\Common\FSHDLL32.EXE

C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files\Epson Software\FAX Utility\FUFAXRCV.exe

C:\Program Files\Epson Software\FAX Utility\FUFAXSTM.exe

C:\Program Files\SMINST\BLService.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

C:\Program Files\TalkTalk\bin\sprtsvc.exe

C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe

C:\Program Files\Western Digital\WD Drive Manager\WDDriveService.exe

C:\Program Files\Western Digital\WD SmartWare\WDRulesEngine.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\TalkTalk\Security\ORSP Client\fsorsp.exe

C:\Program Files\TalkTalk\Security\FWES\Program\fsdfwd.exe

C:\Program Files\TalkTalk\Security\Anti-Virus\fssm32.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\System32\alg.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Users\Terry\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\TalkTalk\Security\Anti-Virus\fsav32.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k WindowsMobile

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.










uURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - 

mURLSearchHooks: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - 

BHO: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll

BHO: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - 

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: AOL Toolbar BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - 

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Browsing Protection Class: {C6867EB7-8350-4856-877F-93CF8AE3DC9C} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

BHO: EpsonToolBandKicker Class: {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - <orphaned>

TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - 

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: Produtools Manuals 2.1 B Toolbar: {6C3D3BD4-75F8-4283-BB97-1E22C4C090DF} - 

TB: AOL Toolbar: {DE9C389F-3316-41A7-809B-AA305ED9D922} - 

TB: EPSON Web-To-Page: {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll

TB: Produtools Manuals 2.1 B Toolbar: {6c3d3bd4-75f8-4283-bb97-1e22c4c090df} - 

TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll

TB: E-Web Print: {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - c:\program files\epson software\e-web print\ewps_tb.dll

TB: Browsing Protection Toolbar: {265EEE8E-3228-44D3-AEA5-F7FDF5860049} - c:\program files\talktalk\security\nrs\iescript\baselitmus.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

EB: E-Web Print: {A60C1DC7-64B3-4AD9-8E67-035D11B8B2B0} - c:\program files\epson software\e-web print\ewps_tb.dll

uRun: [sanDiskSecureAccess_Manager.exe] c:\users\terry\appdata\roaming\sandisk\SanDiskSecureAccess_Manager.exe

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [ClearLogicStartUp] c:\program files\one channel usb dvr\StartUp.exe

mRun: [Windows Mobile-based device management] c:\windows\windowsmobile\wmdSync.exe

mRun: [WD Quick View] c:\program files\western digital\wd quick view\WDDMStatus.exe

mRun: [FUFAXRCV] "c:\program files\epson software\fax utility\FUFAXRCV.exe"

mRun: [FUFAXSTM] "c:\program files\epson software\fax utility\FUFAXSTM.exe"

mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRunServices: [RegisterDropHandler] c:\progra~1\textbr~1.0\bin\REGIST~1.EXE

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

LSP: c:\program files\talktalk\security\fsps\program\FSLSP.DLL





TCP: NameServer = 192.168.1.1

TCP: Interfaces\{06EF05D9-52E2-45A6-8F38-A4B39FFFA66D} : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{E12F2993-BB02-4CEB-BA57-892978126AF4} : DHCPNameServer = 192.168.1.1 192.168.1.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Notify: igfxcui - igfxdev.dll

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg

mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.72\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

.

============= SERVICES / DRIVERS ===============

.

R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2012-5-4 44240]

R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2013-6-20 97008]

R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\talktalk\security\hips\drivers\fshs.sys [2012-5-4 68064]

R1 FSES;F-Secure Email Scanning Driver;c:\windows\system32\drivers\fses.sys [2012-5-4 36792]

R1 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2012-5-4 73224]

R1 fsvista;F-Secure Vista Support Driver;c:\program files\talktalk\security\anti-virus\minifilter\fsvista.sys [2012-5-4 12384]

R1 RapportCerberus_55550;RapportCerberus_55550;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_55550.sys [2013-6-20 330960]

R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2013-6-20 148688]

R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2013-6-20 222192]

R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;c:\program files\common files\abbyy\finereadersprint\9.00\licensing\NetworkLicenseServer.exe [2009-5-14 759048]

R2 DymoPnpService;DYMO PnP Service;c:\program files\dymo\dymo label software\DymoPnpService.exe [2012-10-9 32368]

R2 EPSON_PM_RPCV4_04;EPSON V3 Service4(04);c:\program files\common files\epson\epw!3 ssrp\E_S50RP7.EXE [2013-4-24 142432]

R2 EpsonCustomerResearchParticipation;EpsonCustomerResearchParticipation;c:\program files\epson\epsoncustomerresearchparticipation\EPCP.exe [2012-10-29 547968]

R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]

R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\talktalk\security\anti-virus\fsgk32st.exe [2012-5-4 215648]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]

R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-7-24 418376]

R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2013-6-20 1435928]

R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-27 365952]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-7-12 3289472]

R2 sprtsvc_TalkTalk;SupportSoft Sprocket Service (TalkTalk);c:\program files\talktalk\bin\sprtsvc.exe [2007-10-12 202016]

R2 tgsrvc_TalkTalk;SupportSoft Repair Service (TalkTalk);c:\program files\common files\supportsoft\bin\tgsrvc.exe [2007-8-2 148768]

R2 WDBackup;WD Backup;c:\program files\western digital\wd smartware\WDBackupEngine.exe [2012-12-20 1155088]

R2 WDDriveService;WD Drive Manager;c:\program files\western digital\wd drive manager\WDDriveService.exe [2012-12-20 248840]

R2 WDRulesService;WD Rules;c:\program files\western digital\wd smartware\WDRulesEngine.exe [2012-12-20 1178128]

R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\talktalk\security\anti-virus\minifilter\fsgk.sys [2012-5-4 145856]

R3 FSORSPClient;F-Secure ORSP Client;c:\program files\talktalk\security\orsp client\fsorsp.exe [2012-5-4 60352]

R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-7-24 22856]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-7-24 701512]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-27 193840]

S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]

S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-7-29 25112]

S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]

S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]

S3 Ser2plx86;Prolific Serial port WDF driver;c:\windows\system32\drivers\ser2pl.sys [2012-7-30 132608]

S3 StkCMini;Syntek AVStream USB2.0 ATV;c:\windows\system32\drivers\StkCMini.sys [2013-3-4 1579144]

S3 StkMini;AVerMedia DVD EZMaker USB Plus Video Capture;c:\windows\system32\drivers\StkMini.sys [2005-12-13 186112]

S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2012-12-20 11520]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]

S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-10-24 19968]

S4 F-Secure Filter;F-Secure File System Filter;c:\program files\talktalk\security\anti-virus\win2k\fsfilter.sys [2012-5-4 39776]

S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\talktalk\security\anti-virus\win2k\fsrec.sys [2012-5-4 25184]

.

=============== Created Last 30 ================

.

2013-07-24 16:07:15 -------- d-----w- c:\windows\ERUNT

2013-07-24 10:26:43 54016 ----a-w- c:\windows\system32\drivers\eyhgvssy.sys

2013-07-24 09:24:26 -------- d-----w- c:\program files\VS Revo Group

2013-07-24 09:14:24 -------- d-----w- c:\program files\NT Registry Optimizer

2013-07-24 08:49:15 -------- d-----w- c:\users\terry\appdata\roaming\Malwarebytes

2013-07-24 08:48:59 -------- d-----w- c:\programdata\Malwarebytes

2013-07-24 08:48:56 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-07-24 08:48:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-07-23 13:52:19 7143960 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{96823a66-9680-4132-8b60-8b80aaae3a01}\mpengine.dll

2013-07-20 17:04:43 505344 ----a-w- c:\windows\system32\qedit.dll

2013-07-20 17:04:04 2049024 ----a-w- c:\windows\system32\win32k.sys

2013-07-20 17:03:57 798208 ----a-w- c:\windows\system32\FntCache.dll

2013-07-20 17:03:57 1069056 ----a-w- c:\windows\system32\DWrite.dll

2013-07-20 17:03:56 486400 ----a-w- c:\windows\system32\d3d10level9.dll

2013-07-20 17:03:56 219648 ----a-w- c:\windows\system32\d3d10_1core.dll

2013-07-20 17:03:56 189952 ----a-w- c:\windows\system32\d3d10core.dll

2013-07-20 17:03:56 1029120 ----a-w- c:\windows\system32\d3d10.dll

2013-07-20 17:03:55 683008 ----a-w- c:\windows\system32\d2d1.dll

2013-07-20 17:03:55 1172480 ----a-w- c:\windows\system32\d3d10warp.dll

2013-07-20 17:03:54 160768 ----a-w- c:\windows\system32\d3d10_1.dll

2013-07-20 17:03:03 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL

2013-07-20 17:02:05 983552 ----a-w- c:\program files\windows journal\JNTFiltr.dll

2013-07-20 17:02:05 964608 ----a-w- c:\program files\windows journal\JNWDRV.dll

2013-07-20 17:02:05 936960 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll

2013-07-20 17:02:05 1218048 ----a-w- c:\program files\windows journal\NBDoc.DLL

.

==================== Find3M  ====================

.

2013-07-22 18:44:16 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-07-22 18:44:16 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-06-19 23:40:54 97008 ----a-w- c:\windows\system32\drivers\RapportKELL.sys

2013-06-12 20:48:23 867240 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-06-12 20:48:17 789416 ----a-w- c:\windows\system32\deployJava1.dll

2013-06-12 20:48:00 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-06-04 04:17:26 52736 ----a-w- c:\windows\apppatch\iebrshim.dll

2013-05-29 01:50:14 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-05-29 01:41:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-05-29 01:41:08 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-05-29 01:37:15 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-05-29 01:36:09 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-05-29 01:33:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-05-08 04:37:21 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-05-02 22:03:36 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-05-02 22:03:36 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-05-02 04:04:25 443904 ----a-w- c:\windows\system32\win32spl.dll

2013-05-02 04:03:42 37376 ----a-w- c:\windows\system32\printcom.dll

2013-05-02 01:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-05-01 02:59:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx

2013-05-01 02:59:12 69632 ----a-w- c:\windows\system32\QuickTime.qts

2013-04-29 16:30:05 73224 ----a-w- c:\windows\system32\drivers\fsdfw.sys

.

============= FINISH: 18:19:43.74 ===============

 


.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium 

Boot Device: \Device\HarddiskVolume1

Install Date: 27/12/2008 09:37:27

System Uptime: 24/07/2013 17:46:36 (1 hours ago)

.

Motherboard: Wistron |  | 360C

Processor: Intel® Pentium® Dual  CPU  T3400  @ 2.16GHz | CPU | 2166/667mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 222 GiB total, 121.258 GiB free.

D: is FIXED (NTFS) - 11 GiB total, 1.784 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP729: 21/06/2013 10:15:02 - Windows Update

RP730: 22/06/2013 00:00:01 - Scheduled Checkpoint

RP731: 23/06/2013 12:38:41 - Scheduled Checkpoint

RP734: 28/06/2013 18:44:18 - Windows Update

RP735: 02/07/2013 10:52:46 - Windows Update

RP736: 02/07/2013 13:14:35 - Removed Rapport

RP737: 02/07/2013 13:20:55 - Removed Rapport

RP738: 02/07/2013 13:24:55 - Removed Rapport

RP739: 06/07/2013 15:29:50 - Windows Update

RP740: 07/07/2013 20:09:44 - Scheduled Checkpoint

RP741: 10/07/2013 14:35:45 - Scheduled Checkpoint

RP742: 11/07/2013 10:25:43 - Scheduled Checkpoint

RP743: 20/07/2013 17:56:28 - Windows Update

RP744: 21/07/2013 03:01:21 - Windows Update

RP745: 21/07/2013 10:01:16 - Removed Epson Event Manager

RP746: 21/07/2013 10:10:07 - Windows Update

RP747: 22/07/2013 09:20:39 - Scheduled Checkpoint

RP749: 24/07/2013 11:24:12 - Revo Uninstaller's restore point - SpecialSavings

RP751: 24/07/2013 11:28:07 - Revo Uninstaller's restore point - AOL Toolbar 5.0

RP753: 24/07/2013 11:33:17 - Revo Uninstaller's restore point - Produtools Manuals 2.1 B Toolbar

RP749: 24/07/2013 16:39:49 - Revo Uninstaller's restore point - Produtools Manuals 2.1 B Toolbar

RP751: 24/07/2013 16:41:27 - Revo Uninstaller's restore point - Smilebox

RP753: 24/07/2013 16:43:53 - Revo Uninstaller's restore point - SpecialSavings

RP755: 24/07/2013 16:45:12 - Revo Uninstaller's restore point - Updater Service

RP757: 24/07/2013 16:48:26 - Revo Uninstaller's restore point - CCleaner

.

==== Installed Programs ======================

.

 Update for Microsoft Office 2007 (KB2508958)

7-Zip 9.20

ABBYY FineReader 9.0 Sprint

Acrobat.com

Activation Assistant for the 2007 Microsoft Office suites

ActiveCheck component for HP Active Support Library

ActiveHome

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Photoshop Elements 2.0

Adobe Reader X (10.1.7)

Adobe Shockwave Player

AOL Toolbar 5.0

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Applet_App

Applet_Copy

Applet_Email

Applet_Epp

Applet_File

Applet_OCR

Applet_Photoshop

Applet_Web

Atheros Driver Installation Program

Belarc Advisor 8.2

Bonjour

Cisco EAP-FAST Module

Cisco LEAP Module

Cisco PEAP Module

Compatibility Pack for the 2007 Office system

Conexant HD Audio

Copy Utility

CutePDF Writer 3.0

CyberLink DVD Suite

CyberLink YouCam

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dropbox

DVD EZMaker USB Plus Driver

DYMO Label Software

DYMO Label v.8

EPSON Attach To Email

Epson Connect Guide

Epson Connect Printer Setup

Epson Customer Research Participation

EPSON Darkroom Print

Epson E-Web Print

EPSON Easy Photo Print

Epson Easy Photo Print 2

Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)

Epson FAX Utility

EPSON File Manager

Epson Network Guide XP-850 Series

Epson PC-FAX Driver

EPSON Photo Print

EPSON Print CD

EPSON Printer Finder

EPSON Printer Software

EPSON RAW Print

EPSON Scan Assistant

EPSON Smart Panel

EPSON TWAIN 5

Epson User's Guide XP-850 Series

EPSON Web-To-Page

EPSON XP-850 Series Printer Uninstall

EpsonNet Print

ESPR800 Reference Guide

ESU for Microsoft Vista

F-Secure PSC Prerequisites

Family Tree Maker 2012

Family Tree Maker 2012 Welcome Pack

GearDrvs

Google Chrome

Google Earth

Google Toolbar for Internet Explorer

Google Update Helper

HDAUDIO Soft Data Fax Modem with SmartCP

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Active Support Library

HP Customer Experience Enhancements

HP Doc Viewer

HP DVD Play 3.7

HP Help and Support

HP Quick Launch Buttons 6.40 H2

HP Total Care Advisor

HP Update

HP User Guides 0118

HP Wireless Assistant

HPAsset component for HP Active Support Library

HPNetworkAssistant

HPTCSSetup

iCloud

Image Resizer for Windows

InPixio Photo Maximizer Pro

Intel® Graphics Media Accelerator Driver

Internet Explorer (Enable DEP)

iTunes

Jacquie Lawson Circus

Jacquie Lawson London Advent Calendar

Java 7 Update 25

Java Auto Updater

LabelPrint

LightScribe System Software  1.14.17.1

LiveUpdate 3.2 (Symantec Corporation)

LiveUpdate Notice (Symantec Corporation)

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee Security Scan Plus

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Fix it Center

Microsoft Money

Microsoft Money System Pack

Microsoft Office 2007 Primary Interop Assemblies

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office 97, Standard Edition

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office Excel MUI (English) 2010

Microsoft Office File Validation Add-In

Microsoft Office Groove MUI (English) 2010

Microsoft Office Home and Student 2007

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Live Add-in 1.5

Microsoft Office OneNote MUI (English) 2007

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2007

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2007

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing (English) 2010

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2007

Microsoft Office Word MUI (English) 2010

Microsoft Publisher 2002

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft Works 2004 Setup Launcher

MobileMe Control Panel

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee Reveal

My CEWE Photo World

My HP Games

NETGEAR Powerline Utility

NetWaiting

Norton 360

Norton Internet Security

NTREGOPT 1.1j

OGA Notifier 2.0.0048.0

ONE CHANNEL USB DVR

Picasa 3

PIF DESIGNER

PL-2303 USB-to-Serial

Power2Go

PowerDirector

PowerProducer

QuickTime

Rapport

Realtek 8169 8168 8101E 8102E Ethernet Driver

Realtek USB 2.0 Card Reader

RescuePRO Deluxe 4.0

Safari

SanDiskSecureAccess_Manager.exe

ScanToWeb

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Security Update for Windows Media Encoder (KB2447961)

Serif PhotoPlus Starter Edition 3

Skype Click to Call

Skype™ 5.10

Snapshot Viewer

Software Updater

Spelling Dictionaries Support For Adobe Reader 9

SPORE Creature Creator Trial Edition

Sunny Data Control

Synaptics Pointing Device Driver

System Checkup 3.4

TalkTalk Security

TextBridge Pro 8.0

Trusteer Endpoint Protection

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2836939)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Update Installer for WildTangent Games App

USB2.0 Grabber

WD SmartWare

WildTangent Games App (HP Games)

Windows Live ID Sign-in Assistant

Windows Media Encoder 9 Series

.

==== Event Viewer Messages From Past Week ========

.

24/07/2013 17:50:32, Error: Service Control Manager [7001]  - The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

24/07/2013 17:50:32, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service stisvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

24/07/2013 17:48:37, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  ccSet_N360

24/07/2013 17:48:37, Error: Service Control Manager [7000]  - The Parallel port driver service failed to start due to the following error:  The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

24/07/2013 17:48:24, Error: Microsoft-Windows-SharedAccess_NAT [34001]  - The ICS_IPV6 failed to configure IPv6 stack.

24/07/2013 17:48:24, Error: Microsoft-Windows-SharedAccess_NAT [30013]  - The DHCP allocator has disabled itself on IP address 192.168.1.9, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, change the scope to include the IP address, or change the IP address to fall within the scope.

.

==== End Of File ===========================

 

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Yes, we are almost done here.

Step 1

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 2
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes
Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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