Jimbobjgr Posted July 22, 2013 ID:705792 Share Posted July 22, 2013 Hi there, My computer began freezing and carrying on when I would try to load Windows 7. Videos also tend to freeze. Today I started to investigate this and began to unravel this whole Malware thing.So a friend told me to down load Spybot and I did so in safe mode as normal mode was very slow. I then ran Spy bot and cleaned up the system with it.How ever after this I still had the same issues. I scanned with Avira the free version and this is what came up Begin scan in 'C:\' [0] Archive type: RSRC --> C:\Users\James Robertson\AppData\Roaming\Dropbox\bin\Dropbox.exe [1] Archive type: RSRC --> \\?\C:\Users\James Robertson\AppData\Local\blekkotb_031\data\121229091539-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\blekkotb_031\data\121229091539-m.list [WARNING] The file could not be read! --> \\?\C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130122111435-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130122111435-m.list [WARNING] The file could not be read! --> \\?\C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130126131707-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130126131707-m.list [WARNING] The file could not be read! --> \\?\C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130129092545-l.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130129092545-l.list [WARNING] The file could not be read! --> \\?\C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130209071738-l.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\blekkotb_031\data\130209071738-l.list [WARNING] The file could not be read! --> C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\64J99ACL\130209071738-l[1].zip [2] Archive type: ZIP --> 130209071738-l.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\64J99ACL\130209071738-l[1].zip [WARNING] The file could not be read! --> C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C8SSOQYJ\130129092545-l[1].zip [2] Archive type: ZIP --> 130129092545-l.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C8SSOQYJ\130129092545-l[1].zip [WARNING] The file could not be read! --> C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G9DIAU07\130122111435-m[1].zip [2] Archive type: ZIP --> 130122111435-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G9DIAU07\130122111435-m[1].zip [WARNING] The file could not be read! --> C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KYHMBPBE\121229091539-m[1].zip [2] Archive type: ZIP --> 121229091539-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KYHMBPBE\121229091539-m[1].zip [WARNING] The file could not be read! --> C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T83NMUT2\130126131707-m[1].zip [2] Archive type: ZIP --> 130126131707-m.list [WARNING] The file could not be read!C:\Users\James Robertson\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T83NMUT2\130126131707-m[1].zip [WARNING] The file could not be read! So I googled blekkotb and found a forum on this site which recommended downloading Rogue killer and thats when things got complicated and i began too discover many other files.So I figure its best to ask for myself instead of download too many programs and not getting any where.Hope you can helpavirascan.txt Link to post Share on other sites More sharing options...
Psychotic Posted July 22, 2013 ID:705804 Share Posted July 22, 2013 Hi there,my name is Marius and I will be assisting you with your Malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. Scan with DDSDownload DDS and save it to your desktop from here or here orhere.Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logsDDS.txtAttach.txtSave both reports to your desktop. Scan with Malwarebytes Anti-RootkitPlease download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.Double click the mbar.zip file to open it, then 'Extract all files'. Double click the mbar folder to open it, then double click mbar.exe to start the tool.Check for Updates, then Scan your system for malwareIf malware is found, do NOT press the Cleanup button yet. Click EXIT.I'd like to see the log first so I can see what it sees. You'll find the log in that mbar folder as MBAR-log-[date and time]***.txt . Please attach that to your next reply. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 25, 2013 Author ID:706953 Share Posted July 25, 2013 Doing it now... Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 25, 2013 Author ID:706959 Share Posted July 25, 2013 Hello, The Malwarebytes scan did not pick anything up. Her are the reports from the other program.Regards attach.txtdds.txt Link to post Share on other sites More sharing options...
Psychotic Posted July 25, 2013 ID:706960 Share Posted July 25, 2013 CombofixCombofix should only be run when adviced by a team member!LinkImportant - Save the file to your desktop! Deactivate any and all of your antivirus programs /spyware scanners - they can prevent CF from doing its work. Run Combofix.exeWhen finished, Combofix creates a log file named C:\Combofix.txt. Please post its content in your next reply.Note: When receiving an error message containing ""Illegal operation attempted on a registry key that has been marked for deletion" simply restart your computer to fix this. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 26, 2013 Author ID:707268 Share Posted July 26, 2013 Combofix loglog.txt Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 26, 2013 Author ID:707306 Share Posted July 26, 2013 Oh and I just discovered all my Videos have vanished from their folder. Link to post Share on other sites More sharing options...
Psychotic Posted July 26, 2013 ID:707313 Share Posted July 26, 2013 Full System Scan with Malwarebytes AntimalwareIf not existing, please download Malwarebytes' Anti-Malware to your desktop. Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.If the program is already installed:Run Malwarebytes Antimalware If an update is found, it will download and install the latest version. Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt Post that log back here. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 26, 2013 Author ID:707586 Share Posted July 26, 2013 mbam-log-2013-07-22 (12-41-01).txtmbam-log-2013-07-22 (21-53-22).txtmbam-log-2013-07-26 (15-36-19).txtThe following logs are from this program and document the last 3 scans I have done over the last week. Link to post Share on other sites More sharing options...
Psychotic Posted July 27, 2013 ID:707753 Share Posted July 27, 2013 Scan with ESET Online ScanPlease go to here to run the online scannner from ESET. Turn off the real time scanner of any existing antivirus program while performing the online scanTick the box next to YES, I accept the Terms of Use.Click StartWhen asked, allow the activex control to installClick StartMake sure that the option Remove found threats is unticked Click on Advanced Settings and ensure these options are ticked:Scan for potentially unwanted applicationsScan for potentially unsafe applicationsEnable Anti-Stealth Technology[*]Click Scan[*]Wait for the scan to finish[*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 28, 2013 Author ID:707946 Share Posted July 28, 2013 esetlog.txtScan done, log as requested Link to post Share on other sites More sharing options...
Psychotic Posted July 28, 2013 ID:708161 Share Posted July 28, 2013 C:\Program Files (x86)\Avira\AntiVir Desktop\apnic.dll a variant of Win32/Bundled.Toolbar.Ask applicationC:\Program Files (x86)\Avira\AntiVir Desktop\apntoolbarinstaller.exe a variant of Win32/Bundled.Toolbar.Ask applicationC:\Program Files (x86)\Avira\AntiVir Desktop\Offercast_AVIRAV7_.exe a variant of Win32/Bundled.Toolbar.Ask.D applicationAs you can see on your own, the free Avira brings parts of the ask toolbar with it - which is adware itself.I´d recommend to install the program and get another antivirus instead, for example avast!: http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&tag=button The other files within the ESET log aren´t malware, but contain security risks. I would delete them immediately - your choice. Then we can do the cleanup - if you are facing any issues, report that immediately.Delete junk with adwCleanerPlease download AdwCleaner to your desktop.Run adwcleaner.exe.Hit delete.When the run is finished, it will open up a text file.Please post its contents within your next reply.You´ll find the log file at C:\AdwCleaner[s1].txt also.SecurityCheckPlease download SecurityCheck: LINK1 LINK2 Save it to your desktop, start it and follow the instructions in the window. After the scan finished the (checkup.txt) will open. Copy its content to your thread. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 29, 2013 Author ID:708333 Share Posted July 29, 2013 I noticed that one of the programs on the ESET logs was Winamp. Would you recommend I un-install this? If so which program would you recommend I use for music instead? Link to post Share on other sites More sharing options...
Psychotic Posted July 29, 2013 ID:708340 Share Posted July 29, 2013 It isn´t winamp itself, but the installer you downloaded. It contains software parts that are known to be used to spread potentially unwanted software. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 29, 2013 Author ID:708344 Share Posted July 29, 2013 checkup.txt AdwCleanerS1.txt Ok, thanks Link to post Share on other sites More sharing options...
Psychotic Posted July 29, 2013 ID:708348 Share Posted July 29, 2013 Then your system is all clean now! Adobe Reader out of dateYour Adobe Reader is outdated. We will fix this.Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered. Run setup and follow the instructions. Click upon Start-->control panel-->add/remove programs. Search for and remove any older reader versions. Uninstall our tools using delfixPlease follow these steps in order: In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button. In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed. In any case please download delfix to your desktop. Close all other programms and start delfix. Please check all the boxes and run the tool. delfix will now delete all found traces of our removal process [*] If there is still something left please delete it manualy. How to protect yourself System UpdatesBeeing up to date is very important. Please be sure to activate automatic updates in your control panel. Windows XP | Windows Vista | Windows 7 | windows 8 ProtectionWhat you need is one (not more) good virus scanner with backgroud protection. Additionally I recommend a special malwarescanner that you run from time to time.Personally I am using the avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer you good protection for free use. But please remember: You get only the full protection if you use the payed versions of your security software. Up to date SoftwareStay up to date with all the programs you use. Some of those really have to have an eye on are: your browser(s) including add-ons and plug-ins, Java, Flash Player, your virus scanner, and basically every software you use often. These link may help you to check: Secunia Online Software Inspector - Checks if your software has updates available. Filehippo Update Checkere - This tool also scans your computer for outdated software. Mozilla: Check your plugins - The webpage will tell you if you have outdated plugins in your Firefox browser. [*] BackupsThere are chances for an emergency every day. So be prepared. Back up your data on a regular basis. If you burn it to DVDs from time to time, use a cloud-drive or a professional network backup system is your choice. [*] BrainsIt's no joke! You really need one of those things. It is very important not just to click anywhere it is colored or flashing while you surfing on the web. Do not click an OK button on any popping window without reading what it says. While installing software always choose the custom mode, read what those windows says and uncheck adware that will be installed along the software you want. Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 29, 2013 Author ID:708352 Share Posted July 29, 2013 One issue that still occurs is slow loading of windows and the screen goes black after logging into windows for some time. If I alt ctrl del it seems to start working. Link to post Share on other sites More sharing options...
Psychotic Posted July 29, 2013 ID:708355 Share Posted July 29, 2013 We cleaned your computer from malware - if you are facing more issues, please open up a new topic within the General PC help section: http://forums.malwarebytes.org/index.php?showforum=6 Link to post Share on other sites More sharing options...
Jimbobjgr Posted July 29, 2013 Author ID:708364 Share Posted July 29, 2013 Thank you very very much for your help! I really really appreciate it! When I get paid I would like to donate... Please let me know where to donate Link to post Share on other sites More sharing options...
Psychotic Posted July 29, 2013 ID:708368 Share Posted July 29, 2013 Thank you - just hit the "Donate"-button in my signature to send a donation straight to me. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 1, 2013 Root Admin ID:709534 Share Posted August 1, 2013 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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