Jump to content

BSOD after full scan in Malwarebytes


Recommended Posts

Hello mearon0 and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Step 1

Please uninstall this application: Crossrider Web Apps

Step 2

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Step 3

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
Step 4
  • Download on the desktop RogueKiller
  • Quit all programs
  • Start RogueKiller.exe
  • Wait until Prescan has finished ...
  • Click on Scan. Click on Report and copy/paste the content of the notepad in your next reply.
In your next reply, post the following log files:
  • Junkware Removal Tool log
  • AdwCleaner log
  • RogueKiller log
Link to post
Share on other sites

The post was too long for the JRT so I will attach it to the next post instead.

 

Here are the logs for the other two:

 

AdwCleaner

# AdwCleaner v2.306 - Logfile created 07/19/2013 at 19:34:12
# Updated 19/07/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# Boot Mode : Normal
# Running from : C:\Users\B\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7X6400BA\AdwCleaner.exe
# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16635

[OK] Registry is clean.

*************************

AdwCleaner[s1].txt - [1466 octets] - [19/07/2013 19:34:12]

########## EOF - C:\AdwCleaner[s1].txt - [1526 octets] ##########

 

RK report

 

RogueKiller V8.6.3 [Jul 17 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : B [Admin rights]
Mode : Scan -- Date : 07/19/2013 19:45:04
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[HJ POL] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowUser (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowHelp (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
[Address] SSDT[50] : NtClose @ 0x836629DE -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC297C00)
[Address] SSDT[70] : NtCreateKey @ 0x83642780 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC297A30)
[Address] SSDT[103] : NtDeleteKey @ 0x835F617F -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC297E20)
[Address] SSDT[106] : NtDeleteValueKey @ 0x835FBE2F -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC298000)
[Address] SSDT[116] : NtEnumerateKey @ 0x8364381D -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2983A0)
[Address] SSDT[119] : NtEnumerateValueKey @ 0x83661D50 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2985F0)
[Address] SSDT[126] : NtFlushKey @ 0x835FD86E -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC297D30)
[Address] SSDT[156] : NtLoadKey @ 0x835A7F76 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2988C0)
[Address] SSDT[182] : NtOpenKey @ 0x8366EF8B -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2978E0)
[Address] SSDT[244] : NtQueryKey @ 0x83647199 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2984D0)
[Address] SSDT[266] : NtQueryValueKey @ 0x8367E13B -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC298720)
[Address] SSDT[290] : NtRenameKey @ 0x836B1005 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC297F10)
[Address] SSDT[358] : NtSetValueKey @ 0x836809B5 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2981A0)
[Address] SSDT[380] : NtUnloadKey @ 0x836999DE -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2989A0)
[inline] SSDT[155] : NtLoadDriver @ 0x835BF474 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC292290)
[inline] SSDT[350] : NtSetSystemInformation @ 0x83602664 -> HOOKED (C:\Windows\System32\drivers\AhnRghNt.sys @ 0xBC2922F0)

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-22A0RT0 ATA Device +++++
--- User ---
[MBR] ff61da8fefaca5fdb8e60780be0e337f
[bSP] 21d8b8bd290dea9d536b1751d1d52568 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 102300 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 209717248 | Size: 374538 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_07192013_194504.txt >>

Link to post
Share on other sites

Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.