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PrivitizeVPN help


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Hello TruePerception

How are things looking in general - do you still see privatize?

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
Gringo
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OTL logfile created on: 7/20/2013 9:27:08 AM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Billy\Downloads
64bit- An unknown product  (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16635)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.92 Gb Total Physical Memory | 2.73 Gb Available Physical Memory | 69.71% Memory free
4.60 Gb Paging File | 3.26 Gb Available in Paging File | 70.90% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 444.95 Gb Total Space | 355.53 Gb Free Space | 79.90% Space Free | Partition Type: NTFS
 
Computer Name: BILLYS_PC | User Name: Billy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - C:\Users\Billy\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_8_800_94.exe (Adobe Systems, Inc.)
PRC - C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
PRC - C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe (Acer Incorporated)
PRC - C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe (CyberLink)
PRC - C:\Program Files (x86)\Nero\Update\NASvc.exe (Nero AG)
 
 
========== Modules (No Company Name) ==========
 
MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll ()
MOD - C:\Program Files (x86)\Steam\bin\chromehtml.dll ()
MOD - C:\Program Files (x86)\Steam\bin\libcef.dll ()
MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()
MOD - C:\Program Files (x86)\Steam\SDL2.dll ()
MOD - C:\Program Files (x86)\Steam\bin\avcodec-53.dll ()
MOD - C:\Program Files (x86)\Steam\bin\avformat-53.dll ()
MOD - C:\Program Files (x86)\Steam\bin\avutil-51.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()
MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
SRV:64bit: - (ePowerSvc) -- C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe (Acer Incorporated)
SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)
SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (Intel® -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel® Corporation)
SRV - (AdobeFlashPlayerUpdateSvc) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe (Adobe Systems Incorporated)
SRV - (Steam Client Service) -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe (Valve Corporation)
SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)
SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
SRV - (IconMan_R) -- C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe (Realsil Microelectronics Inc.)
SRV - (NAUpdate) -- C:\Program Files (x86)\Nero\Update\NASvc.exe (Nero AG)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)
DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)
DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)
DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)
DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)
DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)
DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)
DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)
DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)
DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)
DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)
DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)
DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)
DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)
DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)
DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)
DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)
DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)
DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)
DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)
DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)
DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)
DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)
DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)
DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)
DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)
DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)
DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)
DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)
DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)
DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)
DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)
DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)
DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)
DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)
DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)
DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)
DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)
DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)
DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)
DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)
DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)
DRV:64bit: - (e1cexpress) -- C:\Windows\SysNative\Drivers\e1c63x64.sys (Intel Corporation)
DRV:64bit: - (RSUSBSTOR) -- C:\Windows\SysNative\Drivers\RtsUStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (e1iexpress) -- C:\Windows\SysNative\Drivers\e1i63x64.sys (Intel Corporation)
DRV:64bit: - (MotioninJoyXFilter) -- C:\Windows\SysNative\Drivers\MijXfilt.sys (MotioninJoy)
DRV:64bit: - (xusb21) -- C:\Windows\SysNative\Drivers\xusb21.sys (Microsoft Corporation)
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{2BF08FB6-06ED-4F1A-91DF-D3D00EEF4DE3}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAGWJS
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{2BF08FB6-06ED-4F1A-91DF-D3D00EEF4DE3}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAGWJS
 
 
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com
IE - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
========== FireFox ==========
 
FF - prefs.js..browser.search.defaulturl: ""
FF - prefs.js..browser.startup.homepage: "http://caffeine-fueled.com/"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_8_800_94.dll File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.25.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.25.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Billy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 22.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 22.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 22.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 22.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
 
[2013/02/13 14:46:08 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Billy\AppData\Roaming\Mozilla\Extensions
[2013/06/23 22:19:18 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Billy\AppData\Roaming\Mozilla\Firefox\Profiles\am8ae10f.default\extensions
[2013/06/23 22:19:18 | 000,870,680 | ---- | M] () (No name found) -- C:\Users\Billy\AppData\Roaming\Mozilla\Firefox\Profiles\am8ae10f.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
[2013/07/02 13:05:32 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/07/02 13:05:56 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
 
========== Chrome  ==========
 
CHR - Extension: MagniiPic = C:\Users\Billy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hilbaglimfhhhpfogcnkeaefldajpdgo\1\
 
O1 HOSTS File: ([2012/07/25 22:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
O2 - BHO: (Java Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Java Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKU\S-1-5-21-827136099-3339073498-3526168419-1001..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart File not found
O4 - HKU\S-1-5-21-827136099-3339073498-3526168419-1001..\Run: [steam] C:\Program Files (x86)\Steam\Steam.exe (Valve Corporation)
O4 - Startup: C:\Users\Billy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Warner Bros.lnk =  File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLinkedConnections = 1
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{57D23DE8-3A3C-43EC-A9C2-83343EE421AB}: DhcpNameServer = 192.168.1.1
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O30 - LSA: Security Packages - (livessp) -  File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2013/07/19 11:39:31 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2013/07/19 11:32:38 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/07/19 11:32:28 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/07/11 12:35:12 | 001,838,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\DWrite.dll
[2013/07/11 12:35:05 | 000,595,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\qedit.dll
[2013/07/11 12:35:05 | 000,496,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\qedit.dll
[2013/07/11 12:35:00 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2013/07/11 12:34:54 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2013/07/11 12:34:52 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2013/07/11 12:34:51 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2013/07/11 12:34:51 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe
[2013/07/11 12:34:40 | 002,842,112 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WMVDECOD.DLL
[2013/07/11 12:34:39 | 002,620,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\WMVDECOD.DLL
[2013/07/10 14:56:20 | 000,000,000 | ---D | C] -- C:\Users\Billy\Documents\Telltale Games
[2013/07/02 13:05:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/06/22 01:31:20 | 000,263,592 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\javaws.exe
[2013/06/22 01:31:19 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\javaw.exe
[2013/06/22 01:31:19 | 000,175,016 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\java.exe
[2013/06/22 01:31:19 | 000,096,168 | ---- | C] (Oracle Corporation) -- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
[2013/06/22 01:31:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Java
[2013/06/21 23:36:18 | 000,000,000 | ---D | C] -- C:\Users\Billy\Desktop\AntiVirusStuff
[2013/06/21 23:35:35 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/06/21 23:35:28 | 000,000,000 | ---D | C] -- C:\JRT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
[2013/07/20 09:18:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/07/20 09:05:00 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/07/20 08:05:00 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/07/20 07:31:59 | 000,848,230 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/07/20 07:31:59 | 000,718,176 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/07/20 07:31:59 | 000,132,542 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/07/20 07:27:27 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/07/20 07:25:18 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2013/07/20 07:25:16 | 3364,143,104 | -HS- | M] () -- C:\hiberfil.sys
[2013/07/12 19:02:45 | 000,281,088 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/06/27 15:04:51 | 000,693,112 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2013/06/27 15:04:51 | 000,078,200 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2013/06/22 01:31:12 | 000,096,168 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
[2013/06/22 01:31:10 | 000,263,592 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\javaws.exe
[2013/06/22 01:31:10 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\javaw.exe
[2013/06/22 01:31:10 | 000,175,016 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\java.exe
[2013/06/22 01:31:09 | 000,867,240 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\npDeployJava1.dll
[2013/06/22 01:31:09 | 000,789,416 | ---- | M] (Oracle Corporation) -- C:\Windows\SysWow64\deployJava1.dll
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
[2013/07/12 19:02:38 | 000,281,088 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/05/05 22:55:34 | 000,000,017 | ---- | C] () -- C:\Users\Billy\AppData\Local\resmon.resmoncfg
[2013/02/15 12:29:33 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2012/08/24 05:18:15 | 000,272,928 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin
[2012/08/24 05:18:10 | 000,963,388 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin
[2012/08/24 05:18:10 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/07/26 01:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2012/07/26 01:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2012/07/26 00:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2012/07/25 18:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2012/07/25 13:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2012/07/25 13:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2012/06/02 07:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2012/04/20 13:59:44 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll
 
========== ZeroAccess Check ==========
 
[2013/03/22 23:53:25 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/03/05 23:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/03/05 22:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 20:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 20:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 20:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >

 I don't see any signs of Privitize still here, but I've been dealing with it for a while, and the previous scans didn't find anything, so I'm sure it's still here.

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  • Staff

Hello TruePerception

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTLFF - user.js - File not foundFF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_8_800_94.dll File not foundFF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not foundO3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.O3 - HKU\S-1-5-21-827136099-3339073498-3526168419-1001\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.O4 - HKU\S-1-5-21-827136099-3339073498-3526168419-1001..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart File not foundO4 - Startup: C:\Users\Billy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Warner Bros.lnk =  File not foundO21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.:Filesipconfig /flushdns /cC:\Users\Billy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hilbaglimfhhhpfogcnkeaefldajpdgo:Commands[PURITY][emptyjava][EMPTYFLASH][reboot]
  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles

    It will be named - mmddyyyy_hhmmss.log

    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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Okay, upon reboot there was a Windows Update configure. When the computer started back up, the Start screen showed an old background on the desktop icon, but main screen loaded with proper background, and Start screen showed proper background there after. Text file did not load. There are two, almost invisible, desktop.ini's on the desktop, now.

 

Log file:

 

========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-827136099-3339073498-3526168419-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_USERS\S-1-5-21-827136099-3339073498-3526168419-1001\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleDriveSync deleted successfully.
C:\Users\Billy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Warner Bros.lnk moved successfully.
64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Billy\Downloads\cmd.bat deleted successfully.
C:\Users\Billy\Downloads\cmd.txt deleted successfully.
C:\Users\Billy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hilbaglimfhhhpfogcnkeaefldajpdgo\1 folder moved successfully.
C:\Users\Billy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hilbaglimfhhhpfogcnkeaefldajpdgo folder moved successfully.
========== COMMANDS ==========
 
[EMPTYJAVA]
 
User: All Users
 
User: Billy
->Java cache emptied: 727284 bytes
 
User: Default
 
User: Default User
 
User: Public
 
Total Java Files Cleaned = 1.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Billy
->Flash cache emptied: 201406 bytes
 
User: Default
->Flash cache emptied: 57616 bytes
 
User: Default User
->Flash cache emptied: 0 bytes
 
User: Public
 
Total Flash Files Cleaned = 0.00 mb
 
 

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  • Staff

Hello TruePerception

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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ComboFix 13-07-20.03 - Billy 07/21/2013  10:26:56.1.2 - x64
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.4010.2961 [GMT -7:00]
Running from: c:\users\Billy\Desktop\AntiVirusStuff\ComboFix.exe
Command switches used :: c:\users\Billy\Desktop\CFScript.txt
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-21 to 2013-07-21  )))))))))))))))))))))))))))))))
.
.
2013-07-21 17:14 . 2013-07-02 08:34    9460976    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{9DA27972-A500-497F-BA01-AA12E4BF0670}\mpengine.dll
2013-07-21 04:02 . 2013-07-21 04:02    --------    d-----w-    C:\_OTL
2013-07-20 14:33 . 2013-05-15 22:35    144384    ----a-w-    c:\windows\system32\tssdisai.dll
2013-07-18 05:11 . 2013-07-20 14:54    252080    ----a-w-    c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10210.bin
2013-06-23 05:53 . 2013-06-23 05:53    --------    d-----w-    c:\windows\ServiceProfiles\LocalService\winhttp
2013-06-22 08:31 . 2013-06-22 08:31    96168    ----a-w-    c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-22 08:31 . 2013-06-22 08:31    --------    d-----w-    c:\program files (x86)\Java
2013-06-22 06:35 . 2013-06-22 06:35    --------    d-----w-    c:\windows\ERUNT
2013-06-22 06:35 . 2013-07-20 15:17    --------    d-----w-    C:\JRT
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-11 20:22 . 2013-02-14 16:52    78185248    ----a-w-    c:\windows\system32\MRT.exe
2013-06-27 22:04 . 2012-07-26 08:14    78200    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-27 22:04 . 2012-07-26 08:14    693112    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-22 08:31 . 2013-05-22 19:04    867240    ----a-w-    c:\windows\SysWow64\npDeployJava1.dll
2013-06-22 08:31 . 2013-05-22 19:04    789416    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2013-05-30 23:24 . 2013-06-16 18:19    1257472    ----a-w-    c:\windows\system32\kernel32.dll
2013-05-23 23:01 . 2013-06-15 17:49    1300992    ----a-w-    c:\windows\system32\gdi32.dll
2013-05-23 22:27 . 2013-06-15 17:49    1022464    ----a-w-    c:\windows\SysWow64\gdi32.dll
2013-05-15 22:37 . 2013-06-12 22:19    44032    ----a-w-    c:\windows\SysWow64\UXInit.dll
2013-05-15 22:35 . 2013-06-12 22:19    53760    ----a-w-    c:\windows\system32\UXInit.dll
2013-05-15 14:49 . 2012-07-26 08:13    22240    ----a-w-    c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-15 02:25 . 2013-06-15 17:49    888320    ----a-w-    c:\windows\system32\autochk.exe
2013-05-15 02:25 . 2013-06-15 17:49    542208    ----a-w-    c:\windows\system32\untfs.dll
2013-05-15 02:24 . 2013-06-15 17:49    793088    ----a-w-    c:\windows\SysWow64\autochk.exe
2013-05-15 02:24 . 2013-06-15 17:49    482816    ----a-w-    c:\windows\SysWow64\untfs.dll
2013-05-14 13:14 . 2013-06-12 22:19    2706432    ----a-w-    c:\windows\system32\mshtml.tlb
2013-05-14 09:23 . 2013-06-12 22:19    2706432    ----a-w-    c:\windows\SysWow64\mshtml.tlb
2013-05-04 07:58 . 2013-06-15 17:30    120736    ----a-w-    c:\windows\system32\AuthHost.exe
2013-05-04 07:45 . 2013-06-13 10:50    2233600    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-05-04 07:34 . 2013-06-15 17:31    446720    ----a-w-    c:\windows\system32\drivers\USBHUB3.SYS
2013-05-04 07:34 . 2013-06-15 17:30    213248    ----a-w-    c:\windows\system32\drivers\UCX01000.SYS
2013-05-04 07:34 . 2013-06-15 17:30    284416    ----a-w-    c:\windows\system32\drivers\spaceport.sys
2013-05-04 07:30 . 2013-06-15 17:30    58312    ----a-w-    c:\windows\system32\wuauclt.exe
2013-05-04 06:59 . 2013-06-15 17:30    39424    ----a-w-    c:\windows\system32\wuapp.exe
2013-05-04 06:59 . 2013-06-15 17:31    1483776    ----a-w-    c:\windows\system32\VSSVC.exe
2013-05-04 06:59 . 2013-06-15 17:30    812544    ----a-w-    c:\windows\system32\Magnify.exe
2013-05-04 06:59 . 2013-06-15 17:30    251904    ----a-w-    c:\windows\system32\WUSettingsProvider.dll
2013-05-04 06:59 . 2013-06-15 17:30    98304    ----a-w-    c:\windows\system32\wudriver.dll
2013-05-04 06:59 . 2013-06-15 17:30    141824    ----a-w-    c:\windows\system32\wuwebv.dll
2013-05-04 06:59 . 2013-06-15 17:31    3241472    ----a-w-    c:\windows\system32\wuaueng.dll
2013-05-04 06:59 . 2013-06-15 17:31    760320    ----a-w-    c:\windows\system32\wuapi.dll
2013-05-04 06:59 . 2013-06-15 17:30    1619968    ----a-w-    c:\windows\system32\wucltux.dll
2013-05-04 06:59 . 2013-06-15 17:31    13644288    ----a-w-    c:\windows\system32\Windows.UI.Xaml.dll
2013-05-04 06:58 . 2013-06-15 17:31    10116096    ----a-w-    c:\windows\system32\twinui.dll
2013-05-04 06:58 . 2013-06-15 17:31    328192    ----a-w-    c:\windows\system32\ubpm.dll
2013-05-04 06:58 . 2013-06-15 17:31    1332736    ----a-w-    c:\windows\system32\sysmain.dll
2013-05-04 06:58 . 2013-06-15 17:30    173568    ----a-w-    c:\windows\system32\storewuauth.dll
2013-05-04 06:58 . 2013-06-15 17:31    330240    ----a-w-    c:\windows\system32\stobject.dll
2013-05-04 06:58 . 2013-06-15 17:30    93696    ----a-w-    c:\windows\system32\psmsrv.dll
2013-05-04 06:58 . 2013-06-15 17:31    470528    ----a-w-    c:\windows\system32\netprofmsvc.dll
2013-05-04 06:58 . 2013-06-15 17:31    151552    ----a-w-    c:\windows\system32\netprofm.dll
2013-05-04 06:58 . 2013-06-15 17:30    169984    ----a-w-    c:\windows\system32\netplwiz.dll
2013-05-04 06:57 . 2013-06-15 17:30    17408    ----a-w-    c:\windows\system32\muifontsetup.dll
2013-05-04 06:57 . 2013-06-15 17:30    560640    ----a-w-    c:\windows\system32\mfmp4srcsnk.dll
2013-05-04 06:57 . 2013-06-15 17:30    501760    ----a-w-    c:\windows\system32\DevicePairing.dll
2013-05-04 06:57 . 2013-06-15 17:30    122368    ----a-w-    c:\windows\system32\biwinrt.dll
2013-05-04 06:57 . 2013-06-15 17:30    179712    ----a-w-    c:\windows\system32\bisrv.dll
2013-05-04 06:57 . 2013-06-15 17:31    2305024    ----a-w-    c:\windows\system32\authui.dll
2013-05-04 06:57 . 2013-06-15 17:31    389120    ----a-w-    c:\windows\system32\BCP47Langs.dll
2013-05-04 06:57 . 2013-06-15 17:31    1131520    ----a-w-    c:\windows\system32\AppXDeploymentServer.dll
2013-05-04 06:57 . 2013-06-15 17:30    708096    ----a-w-    c:\windows\system32\AppXDeploymentExtensions.dll
2013-05-04 06:56 . 2013-06-15 17:30    419840    ----a-w-    c:\windows\system32\intl.cpl
2013-05-04 04:58 . 2013-06-15 17:30    34304    ----a-w-    c:\windows\SysWow64\wuapp.exe
2013-05-04 04:58 . 2013-06-15 17:30    758784    ----a-w-    c:\windows\SysWow64\Magnify.exe
2013-05-04 04:58 . 2013-06-15 17:30    83968    ----a-w-    c:\windows\SysWow64\wudriver.dll
2013-05-04 04:58 . 2013-06-15 17:30    125952    ----a-w-    c:\windows\SysWow64\wuwebv.dll
2013-05-04 04:58 . 2013-06-15 17:31    621056    ----a-w-    c:\windows\SysWow64\wuapi.dll
2013-05-04 04:57 . 2013-06-15 17:31    10788864    ----a-w-    c:\windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57 . 2013-06-15 17:31    8857088    ----a-w-    c:\windows\SysWow64\twinui.dll
2013-05-04 04:57 . 2013-06-15 17:31    247296    ----a-w-    c:\windows\SysWow64\ubpm.dll
2013-05-04 04:57 . 2013-06-15 17:30    303616    ----a-w-    c:\windows\SysWow64\stobject.dll
2013-05-04 04:57 . 2013-06-15 17:30    18432    ----a-w-    c:\windows\SysWow64\npmproxy.dll
2013-05-04 04:57 . 2013-06-15 17:30    151040    ----a-w-    c:\windows\SysWow64\netplwiz.dll
2013-05-04 04:57 . 2013-06-15 17:30    115712    ----a-w-    c:\windows\SysWow64\netprofm.dll
2013-05-04 04:57 . 2013-06-15 17:30    14336    ----a-w-    c:\windows\SysWow64\muifontsetup.dll
2013-05-04 04:56 . 2013-06-15 17:30    411136    ----a-w-    c:\windows\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56 . 2013-06-15 17:30    449536    ----a-w-    c:\windows\SysWow64\DevicePairing.dll
2013-05-04 04:56 . 2013-06-15 17:30    92160    ----a-w-    c:\windows\SysWow64\biwinrt.dll
2013-05-04 04:56 . 2013-06-15 17:31    2035712    ----a-w-    c:\windows\SysWow64\authui.dll
2013-05-04 04:56 . 2013-06-15 17:30    309760    ----a-w-    c:\windows\SysWow64\BCP47Langs.dll
2013-05-04 04:55 . 2013-06-15 17:30    389632    ----a-w-    c:\windows\SysWow64\intl.cpl
2013-05-04 04:51 . 2013-06-15 17:31    14848    ----a-w-    c:\windows\system32\rars.rs
2013-05-04 04:48 . 2013-06-15 17:30    83968    ----a-w-    c:\windows\system32\drivers\hidclass.sys
2013-05-04 04:48 . 2013-06-15 17:30    27648    ----a-w-    c:\windows\system32\drivers\hidusb.sys
2013-05-04 04:47 . 2013-06-15 17:31    427520    ----a-w-    c:\windows\system32\drivers\rdbss.sys
2013-05-04 04:10 . 2013-06-15 17:31    14848    ----a-w-    c:\windows\SysWow64\rars.rs
2013-05-02 15:29 . 2013-04-15 07:38    278800    ------w-    c:\windows\system32\MpSigStub.exe
2013-04-28 22:28 . 2013-06-12 22:19    915968    ----a-w-    c:\windows\system32\uxtheme.dll
2013-04-27 05:20 . 2013-06-13 19:00    733184    ----a-w-    c:\windows\system32\win32spl.dll
2013-04-23 23:13 . 2013-06-13 09:11    1013248    ----a-w-    c:\windows\SysWow64\certutil.exe
2013-04-23 23:12 . 2013-06-13 09:11    1569792    ----a-w-    c:\windows\SysWow64\crypt32.dll
2013-04-23 23:12 . 2013-06-13 09:11    109056    ----a-w-    c:\windows\SysWow64\cryptnet.dll
2013-04-23 22:56 . 2013-06-13 09:11    1255936    ----a-w-    c:\windows\system32\certutil.exe
2013-04-23 22:55 . 2013-06-13 09:11    1889280    ----a-w-    c:\windows\system32\crypt32.dll
2013-04-23 22:55 . 2013-06-13 09:11    68096    ----a-w-    c:\windows\system32\cryptsvc.dll
2013-04-23 22:55 . 2013-06-13 09:11    141312    ----a-w-    c:\windows\system32\cryptnet.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2013-07-10 1672616]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-31 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLinkedConnections"= 1 (0x1)
.
R3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;c:\windows\System32\drivers\MijXfilt.sys;c:\windows\SYSNATIVE\drivers\MijXfilt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\System32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S3 ePowerSvc;ePower Service;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe;c:\program files\Gateway\Gateway Power Management\ePowerSvc.exe [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\System32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-21 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-13 15:35]
.
2013-07-21 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-16 05:45]
.
2013-07-21 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-02-16 05:45]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-07-26 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-07-26 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-07-26 440640]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-07-02 12921488]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-21 3933496]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm


mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Billy\AppData\Roaming\Mozilla\Firefox\Profiles\am8ae10f.default\
FF - prefs.js: browser.search.defaulturl -

.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
Completion time: 2013-07-21  10:32:40
ComboFix-quarantined-files.txt  2013-07-21 17:32
ComboFix2.txt  2013-07-19 18:39
.
Pre-Run: 380,885,487,616 bytes free
Post-Run: 380,914,573,312 bytes free
.
- - End Of File - - 5F9ABDDC0BBE2E2C3440A4EBCCB1E4A0
5FB38429D5D77768867C76DCBDB35194
 

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Show Results did not come up on the page. I have the freeware version, if that matters. Here's the log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.21.06

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16635
Billy :: BILLYS_PC [administrator]

7/21/2013 11:09:59 AM
mbam-log-2013-07-21 (11-09-59).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 216007
Time elapsed: 2 minute(s), 10 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

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Hijackthis:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:18:27 AM, on 7/21/2013
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Users\Billy\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 6824 bytes
 

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  • Staff

Greetings

Check in the power options to see if there is anything in there out of place about the power button

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

      O4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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I see nothing wrong in the Power Options, but I also see nothing in there that should affect the ePowerButton, aside from which buttons appear in it. This is the message I get when I try to open it:

 

"A device attached to the system is not functioning"

 

I'll get to work on those other two things.

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Hello TruePerception

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737

Then I want you to do the following

  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
Now try and run ESET also Make sure you are running IE as admin - http://www.ehow.com/how_5101965_run-internet-explorer-administrator.html

Gringo

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If that does not work then try this one

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go HERE to run an online scan from F-Secure
  • Click on Run Now
  • it will download the scanner
  • then will open a new window
  • click on "start"
  • click on "accept"
  • the scan will start - when finished let me know if it found anything
Gringo
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Hello TruePerception

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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