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Hello,

 

Thanks in advance for helping.  Computer has virus which redirects search results to googleads page.  I have run several different antivirus/malware programs with no help.  One Trojan found and removed by Norton.  Malwarebytes could not find any.  Malwarebytes anti-rootkit showed no issues, junkware removal had not issues, Adwcleaner had no issues.  Unable to get to ESET online scanner.  get redirected to googleads page.

 

I have run hijackthis afte doing the above.  Here are  results:

 

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 11:26:41 AM, on 7/14/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)

FIREFOX: 22.0 (en-US)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\work\Downloads\HijackThis.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_TATIIVE.EXE
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.exe
O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
O4 - HKLM\..\Run: [bTMeter] C:\Program Files\Battery Meter\BTMeter.exe
O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [EPLTarget\P0000000000000001] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_TATIIVE.EXE /EPT "EPLTarget\P0000000000000001" /M "WF-2530 Series"
O4 - HKCU\..\Run: [EPLTarget\P0000000000000000] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_TATIIVE.EXE /EPT "EPLTarget\P0000000000000000" /M "WF-2530 Series"
O4 - HKCU\..\Run: [comfokf] regsvr32.exe /s "C:\ProgramData\comfokf.dat"
O4 - HKUS\S-1-5-18\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Seiko Epson Corporation - C:\Windows\system32\EscSvc.exe
O23 - Service: EPSON V3 Service4(05) (EPSON_PM_RPCV4_05) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.0.318\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE

--
End of file - 8820 bytes

 

Thanks again in advance.

 

Scott

 

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Hello Scott and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.

http://forums.malwarebytes.org/index.php?showtopic=9573

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Borislav,

 

Attached are the 2 files (DDS and Attach)

 

Scott

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 10.0.9200.16635
Run by work at 11:59:44 on 2013-07-14
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Windows\system32\EscSvc.exe
C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRAY.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\MySQL\MySQL Server 5.1\bin\mysqld.exe
C:\Program Files\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Norton 360\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_TATIIVE.EXE
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\System32\MsSpellCheckingFacility.exe
C:\Program Files\Norton 360\Engine\20.4.0.40\uistub.exe
C:\Program Files\Norton 360\Engine\20.4.0.40\uistub.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\20.4.0.40\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\20.4.0.40\coieplg.dll
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EPLTarget\P0000000000000001] c:\windows\system32\spool\drivers\w32x86\3\e_tatiive.exe /ept "epltarget\P0000000000000001" /M "WF-2530 Series"
uRun: [EPLTarget\P0000000000000000] c:\windows\system32\spool\drivers\w32x86\3\e_tatiive.exe /ept "epltarget\P0000000000000000" /M "WF-2530 Series"
uRun: [comfokf] regsvr32.exe /s "c:\programdata\comfokf.dat"
mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [broadcom Wireless Manager UI] c:\program files\dell\dell wireless wlan card\WLTRAY.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [bTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [sPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll





TCP: NameServer = 192.168.1.254
TCP: Interfaces\{8898E1B4-4A6F-405D-B9F4-D41598A6317B} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{8898E1B4-4A6F-405D-B9F4-D41598A6317B}\030303734303344423645423 : DHCPNameServer = 192.168.11.1
TCP: Interfaces\{8898E1B4-4A6F-405D-B9F4-D41598A6317B}\46C696E6B6D263434434 : DHCPNameServer = 192.168.0.50
TCP: Interfaces\{8898E1B4-4A6F-405D-B9F4-D41598A6317B}\46C696E6B6D2C6966796E676 : DHCPNameServer = 192.168.0.50
TCP: Interfaces\{8898E1B4-4A6F-405D-B9F4-D41598A6317B}\E45445745414258393 : DHCPNameServer = 10.0.0.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\28.0.1500.71\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\work\appdata\roaming\mozilla\firefox\profiles\8asvwsji.default\
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\visan\plugins\npRLSecurePluginLayer.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_94.dll
FF - ExtSQL: 2013-07-12 04:10; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.3.1.22\IPSFFPlgn
FF - ExtSQL: 2013-07-12 23:16; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.3.1.22\coFFPlgn
.
============= SERVICES / DRIVERS ===============
.
R? b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0
R? BBSvc;Bing Bar Update Service
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? McComponentHostService;McAfee Security Scan Component Host Service
R? RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader
R? TsUsbFlt;TsUsbFlt
R? WSDScan;WSD Scan Support via UMB
S? AERTFilters;Andrea RT Filters Service
S? BHDrvx86;BHDrvx86
S? ccSet_N360;Norton 360 Settings Manager
S? CtClsFlt;Creative Camera Class Upper Filter Driver
S? cvhsvc;Client Virtualization Handler
S? DockLoginService;Dock Login Service
S? EMSC;COMPAL Embedded System Control
S? EPSON_PM_RPCV4_05;EPSON V3 Service4(05)
S? EpsonScanSvc;Epson Scanner Service
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? IDSVix86;IDSVix86
S? MBAMProtector;MBAMProtector
S? MBAMScheduler;MBAMScheduler
S? MBAMService;MBAMService
S? N360;Norton 360
S? RTL8167;Realtek 8167 NT Driver
S? Sftfs;Sftfs
S? sftlist;Application Virtualization Client
S? Sftplay;Sftplay
S? Sftredir;Sftredir
S? Sftvol;Sftvol
S? sftvsa;Application Virtualization Service Agent
S? SymDS;Symantec Data Store
S? SymEFA;Symantec Extended File Attributes
S? SymIRON;Symantec Iron Driver
S? SymNetS;Symantec Network Security WFP Driver
.
=============== File Associations ===============
.
ShellExec: Opera.exe: open="c:\program files\opera\Launcher.exe" "%1"
.
=============== Created Last 30 ================
.
2013-07-14 10:58:39 -------- d-----w- c:\windows\ERUNT
2013-07-14 10:33:07 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-14 08:58:11 -------- d-----w- c:\users\work\appdata\roaming\Malwarebytes
2013-07-14 08:57:56 -------- d-----w- c:\programdata\Malwarebytes
2013-07-14 08:57:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-14 08:57:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-14 08:57:29 -------- d-----w- c:\users\work\appdata\local\Programs
2013-07-13 04:26:43 -------- d-----w- c:\users\work\appdata\local\Opera Software
2013-07-13 04:26:42 -------- d-----w- c:\users\work\appdata\roaming\Opera Software
2013-07-12 08:55:23 -------- d-----w- c:\programdata\McAfee Security Scan
2013-07-12 08:54:56 -------- d-----w- c:\program files\McAfee Security Scan
2013-07-12 08:54:34 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-12 08:54:34 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-12 08:00:13 -------- d-----w- c:\windows\system32\Adobe
2013-07-12 07:44:34 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-12 07:44:31 936448 ----a-w- c:\program files\common files\microsoft shared\ink\journal.dll
2013-07-12 07:44:28 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-12 07:44:08 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-12 07:40:12 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-07-12 07:26:48 680960 ----a-w- c:\program files\windows defender\MpSvc.dll
2013-07-12 07:26:47 392704 ----a-w- c:\program files\windows defender\MpClient.dll
2013-07-12 07:26:47 224768 ----a-w- c:\program files\windows defender\MpCommu.dll
2013-07-05 09:39:03 187456 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2013-06-22 19:42:16 -------- d-----w- c:\users\work\appdata\roaming\{90140011-0061-0409-0000-0000000FF1CE}
2013-06-22 19:41:05 -------- d-----w- c:\programdata\Virtualized Applications
.
==================== Find3M  ====================
.
2013-07-14 11:21:09 195072 ----a-w- c:\programdata\comfokf.dat
2013-06-21 04:14:33 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-06-11 23:43:37 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- c:\windows\system32\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-06-07 02:37:52 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-23 05:25:28 934488 ----a-w- c:\windows\system32\drivers\n360\1404000.028\symefa.sys
2013-05-21 05:02:00 367704 ----a-w- c:\windows\system32\drivers\n360\1404000.028\symds.sys
2013-05-16 05:02:14 603224 ----a-w- c:\windows\system32\drivers\n360\1404000.028\srtsp.sys
2013-05-13 04:45:55 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45:55 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45:55 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08:10 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08:06 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20:54 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38:00 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-06 05:06:47 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-06 05:06:47 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 07:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-26 04:55:21 492544 ----a-w- c:\windows\system32\win32spl.dll
2013-04-25 23:30:32 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-04-25 00:43:56 339544 ----a-w- c:\windows\system32\drivers\n360\1404000.028\symnets.sys
2013-04-17 07:02:06 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-04-16 02:41:14 134744 ----a-w- c:\windows\system32\drivers\n360\1404000.028\ccsetx86.sys
.
============= FINISH: 12:12:02.20 ===============

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Starter
Boot Device: \Device\HarddiskVolume2
Install Date: 1/29/2010 4:56:31 PM
System Uptime: 7/14/2013 11:22:44 AM (1 hours ago)
.
Motherboard: Dell Inc. |  | CN0Y53
Processor: Intel® Atom CPU N270   @ 1.60GHz | U1 | 1600/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 141 GiB total, 110.35 GiB free.
.
==== Disabled Device Manager Items =============
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7)
Advanced Audio FX Engine
Battery Meter
Bing Bar
CapsLKNotify
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
D3DX10
Dell Dock
Dell Edoc Viewer
Dell Support Center (Support Software)
Dell Webcam Central
Dell Wireless WLAN Card Utility
DGOControls
Download Navigator
EMSC
EPSON Printer Finder
EPSON Scan
EPSON WF-2530 Series Printer Uninstall
ERUNT 1.1j
Extreme Picture Finder 3.11
Full Tilt Poker
Function Keys
Google Chrome
Google Update Helper
GoToAssist 8.0.0.514
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540)
Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789)
HP Officejet Pro 8500 A910 Basic Device Software
HP Officejet Pro 8500 A910 Help
HP Photo Creations
Intel® Graphics Media Accelerator Driver
Iphoto 1.88
Java 6 Update 14
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office Click-to-Run 2010
Microsoft Office Home and Student 2010 - English
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Silverlight
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Common Files
Microsoft SQL Server 2008 Management Studio
Microsoft SQL Server 2008 Native Client
Microsoft SQL Server 2008 Policies
Microsoft SQL Server 2008 Setup Support Files
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft SQL Server Compact 3.5 SP1 Query Tools English
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU
Microsoft Visual Studio Tools for Applications 2.0 - ENU
Microsoft Works
Mozilla Firefox 22.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MySQL Server 5.1
NETGEAR Live Parental Controls User Utility 1.0b40
Norton 360
Nvu 1.0PR
OGA Notifier 2.0.0048.0
Opera Stable 15.0.1147.141
PDF Creator (Remove Only)
Realtek High Definition Audio Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Synaptics Pointing Device Driver
TWC Customer Controls
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WSED
.
==== End Of File ===========================
 

 

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Thanks!

Note: Please do not run this tool without special supervision and instructions of someone authorized to do so. Otherwise, you could end up with serious problems. For more details, read this article: ComboFix usage, Questions, Help? - Look here

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingc...to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please post the C:\ComboFix.txt in your next reply for further review.

Note: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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Ok.  finally got the combofix to work  here is copy of combofix.txt

 

ComboFix 13-07-14.01 - work 07/14/2013  21:06:43.1.2 - x86
Microsoft Windows 7 Starter   6.1.7601.1.1252.1.1033.18.1014.250 [GMT -5:00]
Running from: c:\users\work\Desktop\ComboFix.exe
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\programdata\comfokf.dat
c:\users\work\Desktop\Setup.exe
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-15 to 2013-07-15  )))))))))))))))))))))))))))))))
.
.
2013-07-15 02:28 . 2013-07-15 02:29 -------- d-----w- c:\users\work\AppData\Local\temp
2013-07-15 02:28 . 2013-07-15 02:28 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-14 10:58 . 2013-07-14 10:58 -------- d-----w- c:\windows\ERUNT
2013-07-14 10:33 . 2013-07-14 10:57 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-07-14 10:28 . 2013-07-14 10:28 -------- d-----w- c:\program files\ERUNT
2013-07-14 08:58 . 2013-07-14 08:58 -------- d-----w- c:\users\work\AppData\Roaming\Malwarebytes
2013-07-14 08:57 . 2013-07-14 08:57 -------- d-----w- c:\programdata\Malwarebytes
2013-07-14 08:57 . 2013-07-14 08:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-07-14 08:57 . 2013-04-04 19:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-07-14 08:57 . 2013-07-14 08:57 -------- d-----w- c:\users\work\AppData\Local\Programs
2013-07-13 04:26 . 2013-07-13 04:26 -------- d-----w- c:\users\work\AppData\Local\Opera Software
2013-07-13 04:26 . 2013-07-13 04:26 -------- d-----w- c:\users\work\AppData\Roaming\Opera Software
2013-07-13 04:26 . 2013-07-13 04:26 -------- d-----w- c:\program files\Opera
2013-07-13 04:23 . 2013-07-13 04:23 -------- d-----w- c:\program files\Mozilla Maintenance Service
2013-07-12 08:55 . 2013-07-12 08:55 -------- d-----w- c:\programdata\McAfee Security Scan
2013-07-12 08:54 . 2013-07-13 13:00 -------- d-----w- c:\program files\McAfee Security Scan
2013-07-12 08:54 . 2013-07-13 05:07 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-07-12 08:54 . 2013-07-13 05:07 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-12 08:00 . 2013-07-12 08:00 -------- d-----w- c:\windows\system32\Adobe
2013-07-12 07:44 . 2013-06-05 03:05 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-07-12 07:44 . 2013-04-10 05:03 936448 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\journal.dll
2013-07-12 07:44 . 2013-05-06 04:56 1620480 ----a-w- c:\windows\system32\WMVDECOD.DLL
2013-07-12 07:44 . 2013-06-04 04:53 509440 ----a-w- c:\windows\system32\qedit.dll
2013-07-12 07:40 . 2013-04-09 23:34 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-07-12 07:26 . 2013-05-27 04:57 680960 ----a-w- c:\program files\Windows Defender\MpSvc.dll
2013-07-12 07:26 . 2013-05-27 04:57 392704 ----a-w- c:\program files\Windows Defender\MpClient.dll
2013-07-12 07:26 . 2013-05-27 04:57 224768 ----a-w- c:\program files\Windows Defender\MpCommu.dll
2013-06-22 19:42 . 2013-06-22 19:42 -------- d-----w- c:\users\work\AppData\Roaming\{90140011-0061-0409-0000-0000000FF1CE}
2013-06-22 19:41 . 2013-06-22 19:41 -------- d-----w- c:\programdata\Virtualized Applications
2013-06-22 19:19 . 2013-06-30 15:49 -------- d-----w- c:\users\work\AppData\Roaming\FileZilla
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-21 04:14 . 2013-05-27 17:04 142496 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2013-05-23 05:25 . 2013-06-11 19:14 934488 ----a-w- c:\windows\system32\drivers\N360\1404000.028\symefa.sys
2013-05-21 05:02 . 2013-06-11 19:14 367704 ----a-w- c:\windows\system32\drivers\N360\1404000.028\symds.sys
2013-05-17 08:33 . 2010-06-24 16:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-05-16 05:02 . 2013-06-11 19:14 603224 ----a-w- c:\windows\system32\drivers\N360\1404000.028\srtsp.sys
2013-05-13 06:19 . 2013-05-25 14:39 7016152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{713CA1BA-E2A8-4E8D-BA7F-F6C171C9869C}\mpengine.dll
2013-05-13 04:45 . 2013-06-11 19:37 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-05-13 04:45 . 2013-06-11 19:37 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-05-13 04:45 . 2013-06-11 19:37 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-05-13 03:08 . 2013-06-11 19:37 903168 ----a-w- c:\windows\system32\certutil.exe
2013-05-13 03:08 . 2013-06-11 19:37 43008 ----a-w- c:\windows\system32\certenc.dll
2013-05-10 03:20 . 2013-06-11 19:38 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-05-08 05:38 . 2013-06-11 19:37 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-05-06 05:06 . 2013-06-11 19:37 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-05-06 05:06 . 2013-06-11 19:37 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-02 07:06 . 2010-01-29 23:13 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-26 04:55 . 2013-06-11 19:38 492544 ----a-w- c:\windows\system32\win32spl.dll
2013-04-25 23:30 . 2013-06-11 19:38 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-04-25 00:43 . 2013-06-11 19:14 339544 ----a-w- c:\windows\system32\drivers\N360\1404000.028\symnets.sys
2013-04-17 07:02 . 2013-06-11 19:38 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-04-16 02:41 . 2013-06-11 19:14 134744 ----a-w- c:\windows\system32\drivers\N360\1404000.028\ccsetx86.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"EPLTarget\P0000000000000001"="c:\windows\system32\spool\DRIVERS\W32X86\3\E_TATIIVE.EXE" [2012-02-27 249440]
"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\W32X86\3\E_TATIIVE.EXE" [2012-02-27 249440]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-05-30 1529128]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-06-17 7547424]
"Broadcom Wireless Manager UI"="c:\program files\Dell\Dell Wireless WLAN Card\WLTRAY.exe" [2009-07-17 4562944]
"WSED"="c:\program files\WSED\WSED.exe" [2009-05-27 247080]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2009-07-22 623984]
"CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-06-09 320880]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-06-03 206064]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-24 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-24 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-24 150552]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-03-22 280576]
.
c:\users\work\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-9-21 1316192]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-5 272248]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-9-21 1316192]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-01-27 03:56 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\CA Personal Firewall]
"DisableMonitoring"=dword:00000001
.
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-02-28 183560]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-02-05 235216]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2009-06-24 167424]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys [2009-07-14 20480]
S0 EMSC;COMPAL Embedded System Control;c:\windows\system32\DRIVERS\EMSC.SYS [2009-06-26 13680]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\1404000.028\SYMDS.SYS [2013-05-21 367704]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\1404000.028\SYMEFA.SYS [2013-05-23 934488]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\BASHDefs\20130702.001\BHDrvx86.sys [2013-05-31 1002072]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360\1404000.028\ccSetx86.sys [2013-04-16 134744]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\Definitions\IPSDefs\20130712.001\IDSvix86.sys [2013-07-11 386720]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\1404000.028\Ironx86.SYS [2013-03-05 175264]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360\1404000.028\SYMNETS.SYS [2013-04-25 339544]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [2009-03-31 81920]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [2009-06-09 155648]
S2 EPSON_PM_RPCV4_05;EPSON V3 Service4(05);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_JT50RP.EXE [2012-02-27 142432]
S2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\EscSvc.exe [2011-12-12 122000]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
S2 N360;Norton 360;c:\program files\Norton 360\Engine\20.4.0.40\ccSvcHst.exe [2013-05-21 144368]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2009-03-12 143840]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-07-12 106656]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-05-23 167936]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 579944]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 194408]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ    SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-04 19:56 1173456 ----a-w- c:\program files\Google\Chrome\Application\28.0.1500.71\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-07-12 05:07]
.
2013-07-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 03:32]
.
2013-07-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-03 03:32]
.
2013-07-15 c:\windows\Tasks\HP Photo Creations Communicator.job
- c:\programdata\HP Photo Creations\Communicator.exe [2011-06-07 09:11]
.
.
------- Supplementary Scan -------
.

TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\users\work\AppData\Roaming\Mozilla\Firefox\Profiles\8asvwsji.default\
FF - ExtSQL: 2013-07-12 04:10; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\IPSFFPlgn
FF - ExtSQL: 2013-07-12 23:16; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.1.22\coFFPlgn
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-comfokf - c:\programdata\comfokf.dat
AddRemove-PDF Creator - c:\program files\PDF Creator\PrinterSetup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MySQL]
"ImagePath"="\"c:\program files\MySQL\MySQL Server 5.1\bin\mysqld\" --defaults-file=\"c:\program files\MySQL\MySQL Server 5.1\my.ini\" MySQL"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,f0,d6,cd,9a,9c,3e,82,45,87,b7,da,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
   d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,f0,d6,cd,9a,9c,3e,82,45,87,b7,da,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-07-14  21:35:09
ComboFix-quarantined-files.txt  2013-07-15 02:35
.
Pre-Run: 119,165,480,960 bytes free
Post-Run: 119,071,653,888 bytes free
.
- - End Of File - - 542975D9FC009DC49B8D6EDD805215F5
A36C5E4F47E84449FF07ED3517B43A31
 

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Please scan your machine with ESET OnlineScan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.

    ESET OnlineScan

  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.

      Save it to your Desktop.

    • Double click on the esetsmartinstaller_enu.png to download the ESET Smart Installer. icon on your Desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under Scan Settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
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Glad I could help! :)

Step 1

  • Download OTC to your desktop and run it
  • Click Yes to beginning the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 2

Please uninstall ESET Online Scanner.

Step 3

Some malware prevention tips:

users.telenet.be/bluepatchy/miekiemoes/prevention.html

Safe surfing! :)

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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