Pallanon Posted July 13, 2013 ID:702452 Share Posted July 13, 2013 Well Moms computer get infected and after following the instructions here I was able to disenfect it. The problem I am having now is Security Center will not run on her computer, can not find it in services.msc. The protection programs I installed for her (dumped the free mcaffee ATT offered her) are Malwarebytes Anti-Malware PRO and System Mechanic Pro. Any suggestions as I have searched the forums here and elsewhere. Thank you for your time Pall Link to post Share on other sites More sharing options...
Pallanon Posted July 13, 2013 Author ID:702490 Share Posted July 13, 2013 I found a fix on the microsoft web site, some reg fix scanner. Link to post Share on other sites More sharing options...
David H. Lipman Posted July 13, 2013 ID:702497 Share Posted July 13, 2013 Please post a URL to this "supposed" fix. Link to post Share on other sites More sharing options...
Pallanon Posted August 2, 2013 Author ID:710333 Share Posted August 2, 2013 Sorry I have been on vacation but this was the link I used: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/windows-firewall-service-missing-how-do-i-go-about/283dad43-4b32-46b8-9084-17351cd0296f?page=1 Look for the Ramesh reply Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 2, 2013 Root Admin ID:710337 Share Posted August 2, 2013 If the computer is in that bad of shape then I highly recommend you not try to self medicate it as you can potentially make things worse. I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.Thanks Link to post Share on other sites More sharing options...
CWB Posted August 3, 2013 ID:710528 Share Posted August 3, 2013 i checked the link that pallanon listed and found the post he mentioned ...the link leads to a page of download "drop in" registry entries ... this may be ok but not to be used by a novice without help .the page itself is full of advertisements for "registry fixer" , driver update and speed up/clean out programs (etc) .(in one instance a linked product page looks rather sketchy/bogus)do not download or use these types of programs .uuuggghhh ... Link to post Share on other sites More sharing options...
David H. Lipman Posted August 3, 2013 ID:710560 Share Posted August 3, 2013 From what I saw, it was a simple set of commands to reset the Firewall in Vista and above... netsh advfirewall resetnet start mpsdrvnet start bfenet start mpssvcregsvr32 firewallapi.dll and ... http://www.winhelponline.com/blog/misc-registry-fixes-for-windows-7-xp-vista/ Which actually has some good and handy prefab REG file fixes. Not unlike Kelly's Korner. Link to post Share on other sites More sharing options...
CWB Posted August 4, 2013 ID:710853 Share Posted August 4, 2013 yep ... there is some stuff that is ok .it is too bad there is all the other junk to wade through and confuse/tempt an individual looking for help . Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 5, 2013 Root Admin ID:711117 Share Posted August 5, 2013 Yes but that is the issue all over the Internet, so why not have one of the trained Experts guide you through it and get it cleaned SAFELY for free. Link to post Share on other sites More sharing options...
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