[SOLVED] Bug with new version

[Firefox]

Here is a bug I like to report with the new version.... I tested this on three computers and it does the same thing.....

Win7 64bit, IE10

With IE10 and the Google Toolbar installed, if I click on the search window in the Google toolbar to start a search, it causes IE to crash.

If I exit MBAE IE and the toolbar work as intended.

If I try to re-launch MBAE from the start menu (on one computer) I get an error that states:

Cannot start Malwarebytes Anti-Exploit Driver, the Anti-Exploit process will be terminated.

[Firefox]

A reboot did not fix the problem... I tried to uninstall it and re-install it but still I get the error

Cannot start Malwarebytes Anti-Exploit Driver, the Anti-Exploit process will be terminated.

[pbust]

Looking into this.

 

Can you please try the following:

 

1- Post or PM me the contents of mbae-default.log

2- Close all shielded apps.

3- Close if present the process mbae.exe. If you can't close post the error msg.

4- Uninstall from control panel.

5- Delete %ProgramFiles%\Malwarebytes Anti-Exploit

6- Reboot

7- Install the 1400 build.

[pbust]

I've updated the upgrade instructions in the release notes to try to avoid this problem in the future. We are looking into fixing this asap.

 

http://forums.malwarebytes.org/index.php?showtopic=129243

[Firefox]

OK, here is what I did.....

Log before I uninstalled:

2013-07-12 09:33:42 - The Malwarebytes Anti-Exploit task scheduler has been successfully created

2013-07-12 09:33:42 - Malwarebytes Anti-Exploit Driver is already Installed

2013-07-12 09:33:42 - Malwarebytes Anti-Exploit Driver is running

2013-07-12 09:33:42 - Starting Injection with: C:\Program Files\Malwarebytes Anti-Exploit\MBAE.dll

2013-07-12 09:33:42 - System Error Code: 31 - Error starting injection DLL

2013-07-12 09:33:47 - Cannot start Malwarebytes Anti-Exploit Driver, the Malwarebytes Anti-Exploit process will be terminated

1- Post mbae-default.log above

2- closed

3- process mbae.exe - Not Present

4- Uninstall from control panel. - uninstalled

5- Delete %ProgramFiles%\Malwarebytes Anti-Exploit - deleted folder

6- Reboot - rebooted

7- Install the 1400 build. - Installed and when it finishes before I click on Finish I get the error: Cannot start Malwarebytes Anti-Exploit Driver, the Anti-Exploit process will be terminated. I click OK and Finish on the install.

Log after the reinstall - and attempt to re-launch program

2013-07-12 11:50:09 - The Malwarebytes Anti-Exploit task scheduler has been successfully created

2013-07-12 11:50:09 - Malwarebytes Anti-Exploit Driver is already Installed

2013-07-12 11:50:09 - System Error Code: 2 - Can not start Malwarebytes Anti-Exploit Driver

2013-07-12 11:51:34 - Cannot start Malwarebytes Anti-Exploit Driver, the Malwarebytes Anti-Exploit process will be terminated

2013-07-12 11:52:59 - The Malwarebytes Anti-Exploit task scheduler has been successfully created

2013-07-12 11:52:59 - Malwarebytes Anti-Exploit Driver is already Installed

2013-07-12 11:52:59 - System Error Code: 2 - Can not start Malwarebytes Anti-Exploit Driver

2013-07-12 11:53:04 - Cannot start Malwarebytes Anti-Exploit Driver, the Malwarebytes Anti-Exploit process will be terminated

[Firefox]

My old shortcut used to point to mbae64.exe, looking at the install folder I don't see that file, I only see mbae.exe? Please advice

[pbust]

Ok please try the following now:

 

1- Close the mbae.exe process if it's running

2- Open an elevated CMD prompt (run as admin)

3- Change directory to %ProgramFiles%\Malwarebytes Anti-Exploit

4- Run mbae-uninstaller.exe

5- Try installing the latest 1400 build again.

 

The Desktop shortcut icon is known issue. We fixed it already and will be released in the next build.

[Firefox]

OK followed your instructions.....

This is what I got in the command window....

c:\Program Files\Malwarebytes Anti-Exploit\mbae-uninstall.exe

Malwarebytes Anti-Exploit has been successfully stopped

Malwarebytes Anti-Exploit Task hs not been successfully uninstalled, you have to remove it manually...

Then I tried to re-install but got the same error: Cannot start Malwarebytes Anti-Exploit Driver, the Malwarebytes Anti-Exploit process will be terminated

[Firefox]

Here is something I tried.... I uninstalled, rebooted and installed an older version and that worked. I then uninstalled that version, and then installed this latest beta. I not is installed and working.

Not the only glitch is if I try and use the google toolbar to do a search in IE it crashes the browser window.... (toolbar like in the image below)