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Can anyone tell me how to retrieve my licence no. Only part of it is showing and I am getting a new lap top and will need licence to  install again.



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Hi, Lottie:


See if this article provides the info you need: I need to reinstall Malwarebytes Anti-Malware licensed version (and need my key & ID)


EDIT: Here's the direct link to the KB topic with the reseller info (for retrieving license info, if you cannot locate your original confirmation email): Why is my payment processed by Cleverbridge?

If you purchased MBAM PRO on a boxed CD, the license info will be in there (e.g. on the CD sleeve)


Also: How do I transfer a licensed Malwarebytes Anti-Malware PRO to my new computer?





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You can also get it from the registry as well....

If you are looking to know which registry keys show that Malwarebytes is registered with an ID and Key you can go to the following location and check:

32 bit:


HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes' Anti-Malware\Key

64 bit:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\ID

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware\Key

Let me know if you have any further questions.

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