HannahKJ Posted July 7, 2013 ID:699630 Share Posted July 7, 2013 My Windows 8 Laptop has vGrabber. Is there anyway of getting rid of this? Below are the two files requested. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.IF REQUESTED, ZIP IT UP & ATTACH IT.DDS (Ver_2012-11-20.01).Microsoft Windows 8Boot Device: \Device\HarddiskVolume2Install Date: 2012-12-26 2:03:47 AMSystem Uptime: 2013-07-04 3:15:15 PM (53 hours ago).Motherboard: Acer | | Aspire V5-471Processor: Intel® Core i5-3317U CPU @ 1.70GHz | CPU Socket - U3E1 | 1701/100mhz.==== Disk Partitions =========================.C: is FIXED (NTFS) - 225 GiB total, 155.861 GiB free.D: is FIXED (NTFS) - 225 GiB total, 225.371 GiB free.E: is CDROM ().==== Disabled Device Manager Items =============.Class GUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}Description: Bluetooth USB ModuleDevice ID: USB\VID_04CA&PID_3006\6&325F4DD8&0&4Manufacturer: Qualcomm Atheros CommunicationsName: Bluetooth USB ModulePNP Device ID: USB\VID_04CA&PID_3006\6&325F4DD8&0&4Service: BTHUSB.==== System Restore Points ===================.RP31: 2013-06-22 11:26:26 AM - Windows UpdateRP32: 2013-07-01 4:17:55 PM - Scheduled CheckpointRP33: 2013-07-04 2:59:13 PM - Removed Norton Online Backup.==== Installed Programs ======================. clear.fi SDK- Movie 2 clear.fi SDK - Video 2Acer Backup ManagerAcer Device Fast-laneAcer Instant Update ServiceAcer Power ManagementAcer Recovery ManagementAcerCloud DocsAcerCloud PortalAgatha Christie - Death on the NileAloha TriPeaksApple Application SupportApple Mobile Device SupportApple Software UpdateBabylon toolbarBackup Manager v4Bejeweled 3BonjourCanon MG6100 series MP Driversclear.fi Mediaclear.fi PhotoCradle Of Egypt Collector's EditionCyberLink MediaEspresso 6.5DefaultTabDefinition Update for Microsoft Office 2010 (KB982726) 32-Bit EditionDelicious: Emily's True Love Premium EditionDolby Advanced Audio v2EA Download ManagereBay WorldwideETDWare PS/2-X64 11.6.4.001_WHQLFinal Drive: NitroFlashPlayerIdentity CardIntel® Management Engine ComponentsIntel® Processor GraphicsIntel® Rapid Storage TechnologyIntel® SDK for OpenCL - CPU Only Runtime PackageIntel® Trusted Connect Service ClientiTunesJewel Match 3Launch ManagerLive UpdaterMalwarebytes Anti-Malware version 1.75.0.1300Microsoft Office 2010 Service Pack 1 (SP1)Microsoft Office Access MUI (English) 2010Microsoft Office Access Setup Metadata MUI (English) 2010Microsoft Office Excel MUI (English) 2010Microsoft Office Home and Student 2010Microsoft Office Office 64-bit Components 2010Microsoft Office OneNote MUI (English) 2010Microsoft Office Outlook MUI (English) 2010Microsoft Office PowerPoint MUI (English) 2010Microsoft Office Proof (English) 2010Microsoft Office Proof (French) 2010Microsoft Office Proof (Spanish) 2010Microsoft Office Proofing (English) 2010Microsoft Office Publisher MUI (English) 2010Microsoft Office Shared 64-bit MUI (English) 2010Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010Microsoft Office Shared MUI (English) 2010Microsoft Office Shared Setup Metadata MUI (English) 2010Microsoft Office Single Image 2010Microsoft Office Word MUI (English) 2010Microsoft Security Essentials PackagesMicrosoft Visual C++ 2005 RedistributableMicrosoft Visual C++ 2008 Redistributable - x64 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219Microsoft Visual Studio 2005 Tools for Office RuntimeMicrosoft WSE 3.0 RuntimeMixiDJ ToolbarMyPC BackupMystery P.I. - Curious Case of Counterfeit CoveMyWinLockerMyWinLocker 4MyWinLocker SuiteNTI Media Maker 9Office AddinOffice Addin 2003Peggle NightsPenguins!Plants vs. Zombies - Game of the YearPolar BowlerPolar GolferQualcomm Atheros Bluetooth Suite (64)Qualcomm Atheros WiFi Driver InstallationRealtek Ethernet Controller DriverRealtek High Definition Audio DriverRealtek PCIE Card ReaderSecurity Update for Microsoft Excel 2010 (KB2597126) 32-Bit EditionSecurity Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit EditionSecurity Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553091)Security Update for Microsoft Office 2010 (KB2553096)Security Update for Microsoft Office 2010 (KB2553371) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2553447) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2589320) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2589337) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2598243) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687501) 32-Bit EditionSecurity Update for Microsoft Office 2010 (KB2687510) 32-Bit EditionSecurity Update for Microsoft OneNote 2010 (KB2760600) 32-Bit EditionSecurity Update for Microsoft Publisher 2010 (KB2553147) 32-Bit EditionSecurity Update for Microsoft Visio 2010 (KB2810068) 32-Bit EditionSecurity Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit EditionSecurity Update for Microsoft Word 2010 (KB2760410) 32-Bit EditionShared C Run-time for x64ShredderSpotifyTales of LagoonaThe Sims™ 3Update for Microsoft Office 2010 (KB2553065)Update for Microsoft Office 2010 (KB2553181) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553267) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553310) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2553378) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2566458)Update for Microsoft Office 2010 (KB2596964) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2598242) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687503) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2687509) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2760631) 32-Bit EditionUpdate for Microsoft Office 2010 (KB2767886) 32-Bit EditionUpdate for Microsoft OneNote 2010 (KB2553290) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2597090) 32-Bit EditionUpdate for Microsoft Outlook 2010 (KB2687623) 32-Bit EditionUpdate for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit EditionUpdate for Microsoft PowerPoint 2010 (KB2598240) 32-Bit EditionUpdate for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit EditionUpdate Installer for WildTangent Games AppVideo Downloader version 2.0Visual Studio 2005 Tools for Office Second Edition RuntimeVisual Studio Tools for the Office system 3.0 RuntimeVisual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)WajamWildTangent GamesWildTangent Games AppYontoo 1.12.02Zuma's Revenge.==== Event Viewer Messages From Past Week ========.2013-07-03 9:50:10 AM, Error: Service Control Manager [7046] - The following service has repeatedly stopped responding to service control requests: McAfee Network Agent Contact the service vendor or the system administrator about whether to disable this service until the problem is identified. You may have to restart the computer in safe mode before you can disable the service.2013-07-03 9:49:40 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McAfee SiteAdvisor Service service.2013-07-03 9:49:10 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McNASvc service.2013-06-29 11:18:18 AM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.0.11 with the system having network hardware address 00-19-D1-1D-42-C2. Network operations on this system may be disrupted as a result..==== End Of File =========================== DDS (Ver_2012-11-20.01) - NTFS_AMD64Internet Explorer: 10.0.9200.16537Run by Hannah at 20:36:56 on 2013-07-06Microsoft Windows 8 6.2.9200.0.1252.2.1033.18.7988.5000 [GMT -4:00].AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}.============== Running Processes ===============.C:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\dwm.exeC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files (x86)\Bluetooth Suite\adminservice.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exeC:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exeC:\Program Files (x86)\Launch Manager\dsiwmis.exeC:\Windows\system32\dashost.exeC:\Program Files\Intel\iCLS Client\HeciServer.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exeC:\Windows\RfBtnSvc64.exeC:\Windows\system32\svchost.exe -k imgsvcC:\Program Files (x86)\Wajam\Updater\WajamUpdater.exeC:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exeC:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonationC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\system32\taskhostex.exeC:\Program Files (x86)\Launch Manager\LMutilps32.exeC:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Windows\Explorer.EXEC:\Program Files (x86)\Launch Manager\LManager.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files (x86)\Launch Manager\MMDx64Fx.exeC:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exeC:\Windows\system32\igfxext.exeC:\Windows\system32\SearchIndexer.exeC:\Windows\System32\RuntimeBroker.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Realtek\Audio\HDA\RAVCpl64.exeC:\Program Files\Realtek\Audio\HDA\RAVBg64.exec:\Program Files (x86)\Bluetooth Suite\BtTray.exec:\Program Files (x86)\Bluetooth Suite\BtvStack.exeC:\Program Files\Elantech\ETDCtrl.exeC:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exeC:\Program Files (x86)\MyPC Backup\MyPC Backup.exeC:\Dolby PCEE4\pcee4.exeC:\Program Files\Elantech\ETDCtrlHelper.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Acer\Acer Power Management\ePowerTray.exeC:\Program Files\Acer\Acer Power Management\ePowerSvc.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\system32\wbem\unsecapp.exeC:\Program Files\Acer\Acer Power Management\ePowerEvent.exeC:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files (x86)\MyPC Backup\BackupStack.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeC:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exeC:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exeC:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exeC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Program Files\EgisTec IPS\PMMUpdate.exeC:\Program Files\EgisTec IPS\EgisUpdate.exeC:\Windows\syswow64\wwahost.exeC:\Program Files (x86)\iTunes\iTunes.exeC:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exeC:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exeC:\Program Files\WindowsApps\Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbwe\glcnd.exeC:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXEC:\Windows\system32\WLANExt.exeC:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\taskhost.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\WindowsApps\AcerIncorporated.AcerExplorer_1.0.0.3002_neutral__48frkmn4z8aw4\AcerExplorer.exeC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\wbem\wmiprvse.exeC:\Windows\System32\cscript.exe.============== Pseudo HJT Report ===============.uSearch Bar = PreservemURLSearchHooks: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dllmWinlogon: Userinit = userinit.exe,BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.11.10\bh\BabylonToolbar.dllBHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dllBHO: Wajam: {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files (x86)\Wajam\IE\priam_bho.dllBHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLLBHO: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dllBHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dllTB: MixiDJ Toolbar: {C0C2693D-2EE8-47B4-9DF7-B67A0EE31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dllTB: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dllTB: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.11.10\BabylonToolbarTlbr.dlluRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silentuRunOnce: [spUninstallDeleteDir] rmdir /s /q "C:\Users\Hannah\AppData\Roaming\SearchProtect"mRun: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -k -hmRun: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostartmRun: [LManager] <no file>mRunOnce: [spUninstallCleanUp] REG delete HKEY_CURRENT_USER\Software\SearchProtect /fdRun: [searchProtect] \SearchProtect\bin\cltmng.exedRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}StartupFolder: C:\Users\Hannah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exeStartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ACERBA~1.LNK - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exeuPolicies-Explorer: NoDriveTypeAutoRun = dword:145mPolicies-System: DisableCAD = dword:1IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllIE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllTCP: NameServer = 208.67.222.222 208.67.222.220TCP: Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3} : DHCPNameServer = 208.67.222.222 208.67.222.220TCP: Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3}\943494F57457563747 : DHCPNameServer = 208.67.222.222 208.67.220.220Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLSSODL: WebCheck - <orphaned>x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dllx64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLLx64-Run: [igfxTray] C:\Windows\System32\igfxtray.exex64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exex64-Run: [Persistence] C:\Windows\System32\igfxpers.exex64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -sx64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4x64-Run: [btPreLoad] "C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe"x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exex64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetchx64-mPolicies-System: DisableCAD = dword:1x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dllx64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dllx64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dllx64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLx64-Notify: igfxcui - igfxdev.dllx64-SSODL: WebCheck - <orphaned>.============= SERVICES / DRIVERS ===============.R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-8-18 645952]R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\Drivers\mwlPSDFilter.sys [2012-9-13 22648]R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\Drivers\mwlPSDNserv.sys [2012-9-13 20520]R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\Drivers\mwlPSDVDisk.sys [2012-9-13 62776]R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-7-31 207488]R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-5-21 32808]R2 CCDMonitorService;CCDMonitorService;C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [2013-1-24 2615368]R2 DefaultTabUpdate;DefaultTabUpdate;C:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [2013-2-8 107520]R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-9-13 348784]R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-9-13 166720]R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-14 418376]R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-14 701512]R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-8-23 259136]R2 RfButtonDriverService;Dritek RF Button Command Service;C:\Windows\RfBtnSvc64.exe [2012-9-13 93296]R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-9-13 365376]R2 WajamUpdater;WajamUpdater;C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe [2013-3-28 109064]R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [2012-9-13 81536]R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\Drivers\btath_bus.sys [2012-9-13 33944]R3 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [2012-8-22 658576]R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\Drivers\ETD.sys [2012-9-13 315280]R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-9-13 342528]R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2013-4-14 25928]R3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;C:\Windows\System32\Drivers\aPs2Kb2Hid.sys [2012-9-13 26736]R3 RSBASTOR;Realtek PCIE CardReader Driver - BA;C:\Windows\System32\Drivers\RtsBaStor.sys [2012-8-18 294544]R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-9-13 683664]S3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\Drivers\btath_flt.sys [2012-9-13 88728]S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\Drivers\btath_a2dp.sys [2012-9-13 344216]S3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\Drivers\btath_avdt.sys [2012-9-13 114840]S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\Drivers\btath_hcrp.sys [2012-9-13 178840]S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\Drivers\btath_lwflt.sys [2012-9-13 76952]S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\Drivers\btath_rcp.sys [2012-9-13 135832]S3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-9-13 574616]S3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]S3 DeviceFastLaneService;Device Fast-lane Service;C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [2012-8-23 468624]S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2012-7-11 174160]S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\Drivers\usbaapl64.sys [2012-9-28 53760]S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656].=============== Created Last 30 ================.2013-07-07 00:28:27 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{90DDB03B-F6EC-4BAF-8B38-2188F2BAD5EF}\mpengine.dll2013-07-06 23:24:28 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll2013-07-04 15:36:23 278800 ------w- C:\Windows\System32\MpSigStub.exe2013-06-21 15:19:51 17271808 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-21 15:19:50 16642560 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-20 20:51:19 888320 ----a-w- C:\Windows\System32\autochk.exe2013-06-20 20:51:19 793088 ----a-w- C:\Windows\SysWow64\autochk.exe2013-06-20 20:51:19 542208 ----a-w- C:\Windows\System32\untfs.dll2013-06-20 20:51:19 482816 ----a-w- C:\Windows\SysWow64\untfs.dll2013-06-20 20:51:18 1300992 ----a-w- C:\Windows\System32\gdi32.dll2013-06-20 20:51:17 1022464 ----a-w- C:\Windows\SysWow64\gdi32.dll2013-06-20 20:49:42 733184 ----a-w- C:\Windows\System32\win32spl.dll2013-06-18 20:59:29 2233600 ----a-w- C:\Windows\System32\drivers\tcpip.sys2013-06-18 20:46:13 1889280 ----a-w- C:\Windows\System32\crypt32.dll2013-06-18 20:46:13 1569792 ----a-w- C:\Windows\SysWow64\crypt32.dll2013-06-18 20:46:12 1255936 ----a-w- C:\Windows\System32\certutil.exe2013-06-18 20:46:11 68096 ----a-w- C:\Windows\System32\cryptsvc.dll2013-06-18 20:46:11 141312 ----a-w- C:\Windows\System32\cryptnet.dll2013-06-18 20:46:11 109056 ----a-w- C:\Windows\SysWow64\cryptnet.dll2013-06-18 20:46:11 1013248 ----a-w- C:\Windows\SysWow64\certutil.exe2013-06-14 14:54:26 144384 ----a-w- C:\Windows\System32\tssdisai.dll2013-06-12 04:07:30 30720 ----a-w- C:\Windows\System32\cryptdlg.dll2013-06-12 04:07:30 25088 ----a-w- C:\Windows\SysWow64\cryptdlg.dll2013-06-10 04:04:47 3552768 ----a-w- C:\Windows\System32\tquery.dll2013-06-10 04:03:45 1455368 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys2013-06-10 04:03:31 2851840 ----a-w- C:\Windows\System32\esent.dll2013-06-10 04:03:31 2382336 ----a-w- C:\Windows\SysWow64\esent.dll.==================== Find3M ====================.2013-07-04 19:15:19 53284 ----a-w- C:\Windows\System32\wpbbin.exe2013-06-04 22:09:22 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl2013-06-04 22:09:22 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe2013-05-15 22:37:03 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll2013-05-15 22:35:49 53760 ----a-w- C:\Windows\System32\UXInit.dll2013-05-14 13:14:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb2013-05-14 09:23:31 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb2013-05-04 07:58:17 120736 ----a-w- C:\Windows\System32\AuthHost.exe2013-05-04 07:34:17 446720 ----a-w- C:\Windows\System32\drivers\USBHUB3.SYS2013-05-04 07:34:17 213248 ----a-w- C:\Windows\System32\drivers\UCX01000.SYS2013-05-04 07:34:15 284416 ----a-w- C:\Windows\System32\drivers\spaceport.sys2013-05-04 06:59:56 39424 ----a-w- C:\Windows\System32\wuapp.exe2013-05-04 06:59:51 1483776 ----a-w- C:\Windows\System32\VSSVC.exe2013-05-04 06:59:36 812544 ----a-w- C:\Windows\System32\Magnify.exe2013-05-04 06:59:25 98304 ----a-w- C:\Windows\System32\wudriver.dll2013-05-04 06:59:25 251904 ----a-w- C:\Windows\System32\WUSettingsProvider.dll2013-05-04 06:59:25 141824 ----a-w- C:\Windows\System32\wuwebv.dll2013-05-04 06:59:24 1619968 ----a-w- C:\Windows\System32\wucltux.dll2013-05-04 06:59:08 13644288 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll2013-05-04 06:58:54 328192 ----a-w- C:\Windows\System32\ubpm.dll2013-05-04 06:58:54 10116096 ----a-w- C:\Windows\System32\twinui.dll2013-05-04 06:58:49 173568 ----a-w- C:\Windows\System32\storewuauth.dll2013-05-04 06:58:49 1332736 ----a-w- C:\Windows\System32\sysmain.dll2013-05-04 06:58:48 330240 ----a-w- C:\Windows\System32\stobject.dll2013-05-04 06:58:28 93696 ----a-w- C:\Windows\System32\psmsrv.dll2013-05-04 06:58:02 470528 ----a-w- C:\Windows\System32\netprofmsvc.dll2013-05-04 06:58:02 151552 ----a-w- C:\Windows\System32\netprofm.dll2013-05-04 06:58:01 169984 ----a-w- C:\Windows\System32\netplwiz.dll2013-05-04 06:57:59 17408 ----a-w- C:\Windows\System32\muifontsetup.dll2013-05-04 06:57:46 560640 ----a-w- C:\Windows\System32\mfmp4srcsnk.dll2013-05-04 06:57:15 501760 ----a-w- C:\Windows\System32\DevicePairing.dll2013-05-04 06:57:05 179712 ----a-w- C:\Windows\System32\bisrv.dll2013-05-04 06:57:05 122368 ----a-w- C:\Windows\System32\biwinrt.dll2013-05-04 06:57:04 389120 ----a-w- C:\Windows\System32\BCP47Langs.dll2013-05-04 06:57:04 2305024 ----a-w- C:\Windows\System32\authui.dll2013-05-04 06:57:00 708096 ----a-w- C:\Windows\System32\AppXDeploymentExtensions.dll2013-05-04 06:57:00 1131520 ----a-w- C:\Windows\System32\AppXDeploymentServer.dll2013-05-04 06:56:53 419840 ----a-w- C:\Windows\System32\intl.cpl2013-05-04 04:58:34 34304 ----a-w- C:\Windows\SysWow64\wuapp.exe2013-05-04 04:58:14 758784 ----a-w- C:\Windows\SysWow64\Magnify.exe2013-05-04 04:58:02 83968 ----a-w- C:\Windows\SysWow64\wudriver.dll2013-05-04 04:58:02 125952 ----a-w- C:\Windows\SysWow64\wuwebv.dll2013-05-04 04:57:49 10788864 ----a-w- C:\Windows\SysWow64\Windows.UI.Xaml.dll2013-05-04 04:57:39 8857088 ----a-w- C:\Windows\SysWow64\twinui.dll2013-05-04 04:57:39 247296 ----a-w- C:\Windows\SysWow64\ubpm.dll2013-05-04 04:57:35 303616 ----a-w- C:\Windows\SysWow64\stobject.dll2013-05-04 04:57:16 18432 ----a-w- C:\Windows\SysWow64\npmproxy.dll2013-05-04 04:57:04 151040 ----a-w- C:\Windows\SysWow64\netplwiz.dll2013-05-04 04:57:04 115712 ----a-w- C:\Windows\SysWow64\netprofm.dll2013-05-04 04:57:02 14336 ----a-w- C:\Windows\SysWow64\muifontsetup.dll2013-05-04 04:56:48 411136 ----a-w- C:\Windows\SysWow64\mfmp4srcsnk.dll2013-05-04 04:56:14 449536 ----a-w- C:\Windows\SysWow64\DevicePairing.dll2013-05-04 04:56:06 92160 ----a-w- C:\Windows\SysWow64\biwinrt.dll2013-05-04 04:56:05 309760 ----a-w- C:\Windows\SysWow64\BCP47Langs.dll2013-05-04 04:56:05 2035712 ----a-w- C:\Windows\SysWow64\authui.dll2013-05-04 04:55:58 389632 ----a-w- C:\Windows\SysWow64\intl.cpl2013-05-04 04:51:38 14848 ----a-w- C:\Windows\System32\rars.rs2013-05-04 04:48:33 83968 ----a-w- C:\Windows\System32\drivers\hidclass.sys2013-05-04 04:48:26 27648 ----a-w- C:\Windows\System32\drivers\hidusb.sys2013-05-04 04:47:02 427520 ----a-w- C:\Windows\System32\drivers\rdbss.sys2013-05-04 04:10:47 14848 ----a-w- C:\Windows\SysWow64\rars.rs2013-04-29 23:53:07 1169609 ----a-w- C:\Windows\unins000.exe2013-04-28 22:30:55 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll2013-04-28 22:30:12 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll2013-04-28 22:28:33 2241024 ----a-w- C:\Windows\System32\wininet.dll2013-04-28 22:28:29 915968 ----a-w- C:\Windows\System32\uxtheme.dll2013-04-28 22:28:00 3958784 ----a-w- C:\Windows\System32\jscript9.dll2013-04-13 05:56:35 444416 ----a-w- C:\Windows\apppatch\AcSpecfc.dll2013-04-11 06:40:48 6987528 ----a-w- C:\Windows\System32\ntoskrnl.exe2013-04-09 05:33:02 489576 ----a-w- C:\Windows\System32\AudioEng.dll2013-04-09 05:33:02 446792 ----a-w- C:\Windows\System32\AudioSes.dll2013-04-09 05:33:02 253544 ----a-w- C:\Windows\System32\audiodg.exe2013-04-09 05:20:02 86280 ----a-w- C:\Windows\System32\kdnet.dll2013-04-09 05:20:02 306952 ----a-w- C:\Windows\System32\kd_02_10ec.dll2013-04-09 05:18:05 77960 ----a-w- C:\Windows\System32\kdvm.dll2013-04-09 05:17:57 1829408 ----a-w- C:\Windows\System32\ntdll.dll2013-04-09 04:52:07 816128 ----a-w- C:\Windows\System32\SearchIndexer.exe2013-04-09 04:52:07 373760 ----a-w- C:\Windows\System32\SearchProtocolHost.exe2013-04-09 04:52:07 197120 ----a-w- C:\Windows\System32\SearchFilterHost.exe2013-04-09 04:52:07 126464 ----a-w- C:\Windows\System32\Robocopy.exe2013-04-09 04:52:06 804352 ----a-w- C:\Windows\System32\RecoveryDrive.exe2013-04-09 04:51:51 367616 ----a-w- C:\Windows\System32\conhost.exe2013-04-09 04:51:45 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll2013-04-09 04:51:41 99840 ----a-w- C:\Windows\System32\wscsvc.dll2013-04-09 04:51:41 456704 ----a-w- C:\Windows\System32\wpncore.dll2013-04-09 04:51:17 595456 ----a-w- C:\Windows\System32\Windows.Networking.dll2013-04-09 04:51:17 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll2013-04-09 04:50:53 414720 ----a-w- C:\Windows\System32\GenuineCenter.dll2013-04-09 04:50:39 422400 ----a-w- C:\Windows\System32\schannel.dll2013-04-09 04:50:39 1285632 ----a-w- C:\Windows\System32\schedsvc.dll2013-04-09 04:50:03 96256 ----a-w- C:\Windows\System32\mssprxy.dll2013-04-09 04:50:03 745984 ----a-w- C:\Windows\System32\mssvp.dll2013-04-09 04:50:03 2107904 ----a-w- C:\Windows\System32\mssrch.dll2013-04-09 04:50:02 65024 ----a-w- C:\Windows\System32\msscntrs.dll2013-04-09 04:50:02 435200 ----a-w- C:\Windows\System32\mssph.dll2013-04-09 04:50:02 13824 ----a-w- C:\Windows\System32\msshooks.dll2013-04-09 04:49:54 1444864 ----a-w- C:\Windows\System32\MSAudDecMFT.dll2013-04-09 04:49:45 468992 ----a-w- C:\Windows\System32\MFMediaEngine.dll2013-04-09 04:49:45 281088 ----a-w- C:\Windows\System32\mfreadwrite.dll2013-04-09 04:49:36 817152 ----a-w- C:\Windows\System32\kerberos.dll.============= FINISH: 20:37:03.14 =============== Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 7, 2013 Staff ID:699667 Share Posted July 7, 2013 Hello HannahKJ I would like to welcome you to the Malware Removal section of the forum. Around here they call me Gringo and I will be glad to help you with your malware problems. Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster. NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer. NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions. These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one. -AdwCleaner- Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.Your computer will be rebooted automatically. A text file will open after the restart.Please post the content of that logfile with your next answer.You can find the logfile at C:\AdwCleaner[s1].txt as well.-Junkware-Removal-Tool- Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.When they are complete let me have the two reports and let me know how things are running. Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 7, 2013 Author ID:699805 Share Posted July 7, 2013 AdwCleaner log file. I was able to open Internet Explorer after running this without vGrabber opening a window. Now running Junkware Removal. # AdwCleaner v2.304 - Logfile created 07/07/2013 at 09:28:43# Updated 03/07/2013 by Xplode# Operating system : Windows 8 (64 bits)# User : Hannah - HANNAHS-LAPTOP# Boot Mode : Normal# Running from : C:\Users\Hannah\Downloads\AdwCleaner.exe# Option [Delete]***** [services] *****Stopped & Deleted : DefaultTabUpdateStopped & Deleted : WajamUpdater***** [Files / Folders] *****File Deleted : C:\ENDFolder Deleted : C:\Program Files (x86)\BabylonToolbarFolder Deleted : C:\Program Files (x86)\ConduitFolder Deleted : C:\Program Files (x86)\mixidjFolder Deleted : C:\Program Files (x86)\WajamFolder Deleted : C:\Program Files (x86)\YontooFolder Deleted : C:\ProgramData\BabylonFolder Deleted : C:\ProgramData\boost_interprocessFolder Deleted : C:\ProgramData\Tarma InstallerFolder Deleted : C:\Users\Hannah\AppData\Local\ConduitFolder Deleted : C:\Users\Hannah\AppData\LocalLow\ConduitFolder Deleted : C:\Users\Hannah\AppData\LocalLow\mixidjFolder Deleted : C:\Users\Hannah\AppData\LocalLow\PriceGongFolder Deleted : C:\Users\Hannah\AppData\Roaming\BabylonFolder Deleted : C:\Users\Hannah\AppData\Roaming\DefaultTabFolder Deleted : C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Video DownloaderFolder Deleted : C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam***** [Registry] *****Key Deleted : HKCU\Software\AppDataLow\Software\ConduitKey Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopesKey Deleted : HKCU\Software\AppDataLow\Software\DefaultTabKey Deleted : HKCU\Software\AppDataLow\Software\mixidjKey Deleted : HKCU\Software\AppDataLow\Software\PriceGongKey Deleted : HKCU\Software\AppDataLow\Software\SmartBarKey Deleted : HKCU\Software\AppDataLow\ToolbarKey Deleted : HKCU\Software\BabylonToolbarKey Deleted : HKCU\Software\ConduitKey Deleted : HKCU\Software\Default TabKey Deleted : HKCU\Software\DefaultTabKey Deleted : HKCU\Software\InstallCoreKey Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}Key Deleted : HKCU\Software\SearchProtectKey Deleted : HKCU\Software\WajamKey Deleted : HKLM\Software\BabylonKey Deleted : HKLM\Software\BabylonToolbarKey Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXEKey Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLLKey Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLLKey Deleted : HKLM\SOFTWARE\Classes\bKey Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBndKey Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCoreKey Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlprKey Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserKey Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveXKey Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPaneKey Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvcKey Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1Key Deleted : HKLM\SOFTWARE\Classes\Prod.capKey Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3272718Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3293216Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHOKey Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloaderKey Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.ApiKey Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.LayersKey Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1Key Deleted : HKLM\Software\ConduitKey Deleted : HKLM\Software\Default TabKey Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{5CF209CF-1B8A-4D23-A927-1165BE2AEFD8}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}Key Deleted : HKLM\Software\mixidjKey Deleted : HKLM\Software\WajamKey Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{291BCCC1-6890-484A-89D3-318C928DAC1B}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5CF209CF-1B8A-4D23-A927-1165BE2AEFD8}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{98889811-442D-49DD-99D7-DC866BE87DBC}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlcKey Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BF72EB20-7CD2-4553-99FB-906B89CA0DAF}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F99463F7-6D26-47C6-9D68-100319F713C1}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4A99-B4B6-146BF802613B}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbarKey Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTabKey Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ ToolbarKey Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WajamKey Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdaterKey Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}Key Deleted : HKLM\SOFTWARE\Tarma InstallerValue Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]***** [internet Browsers] *****-\\ Internet Explorer v10.0.9200.16537*************************AdwCleaner[s1].txt - [14855 octets] - [07/07/2013 09:28:43]########## EOF - C:\AdwCleaner[s1].txt - [14916 octets] ########## Link to post Share on other sites More sharing options...
HannahKJ Posted July 7, 2013 Author ID:699807 Share Posted July 7, 2013 I had a hard time getting to the Junkware Removal Tool. When clicking to download, I appeared to be redirected to a webpage Reimage (I think). I finally got to the right spot, downloaded and ran the tool. Below is the report. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by ThisisuVersion: 4.9.4 (05.06.2013:1)OS: Windows 8 x64Ran by Hannah on 2013-07-07 at 9:46:58.12~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry KeysSuccessfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{66A160BF-28EA-4453-BF4A-7CFCA3424BD7}Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CEB20A80-BF01-4F17-8DCF-259C00B0B248} ~~~ FilesSuccessfully deleted: [File] C:\Windows\prefetch\MYBABYLONTB.EXE-A574807B.pf ~~~ FoldersSuccessfully deleted: [Folder] "C:\Users\Hannah\appdata\local\software" ~~~ Event Viewer Logs were cleared ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Scan was completed on 2013-07-07 at 9:49:47.24End of JRT log~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 7, 2013 Staff ID:699831 Share Posted July 7, 2013 Hello HannahKJ I Would like you to do the following. Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them. Run Combofix: You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this) Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here< Combofix may need to reboot your computer more than once to do its job this is normal. You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.Link 1 Link 2 Link 3 1. Close any open browsers or any other programs that are open. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer "information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 7, 2013 Author ID:699838 Share Posted July 7, 2013 I downloaded the ComboFix and disabled my virus protection, but when I tried to run the ComboFix I get a message that ComboFix no longer supports the operating system. Windows 2000 is no longer supported. My operating system is windows 8 which is supported. Any thoughts? Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 8, 2013 Staff ID:699938 Share Posted July 8, 2013 Hello HannahKJ Lets get a deeper look into the system and lets see if something shows up. Download and run OTL Download OTL by Old Timer and save it to your Desktop.Double click on OTL.exe to run it.Under Output, ensure that Minimal Output is selected.Under Extra Registry section, select Use SafeList.Click the Scan All Users checkbox.Click on Run Scan at the top left hand corner.When done, two Notepad files will open.OTL.txt <-- Will be opened and the that I need posted back hereExtra.txt <-- Will be minimized - save this one on your desktop in case I ask for it laterPlease post the contents of OTL.txt in your next reply.Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 8, 2013 Author ID:699946 Share Posted July 8, 2013 Here is the OTL Log File OTL logfile created on: 2013-07-07 9:19:16 PM - Run 1OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Hannah\Downloads64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstationInternet Explorer (Version = 9.10.9200.16599)Locale: 00001009 | Country: Canada | Language: ENC | Date Format: yyyy-MM-dd 7.80 Gb Total Physical Memory | 6.02 Gb Available Physical Memory | 77.23% Memory free16.80 Gb Paging File | 14.39 Gb Available in Paging File | 85.66% Paging File freePaging file location(s): ?:\pagefile.sys [binary data] %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)Drive C: | 225.49 Gb Total Space | 158.16 Gb Free Space | 70.14% Space Free | Partition Type: NTFSDrive D: | 225.49 Gb Total Space | 225.37 Gb Free Space | 99.95% Space Free | Partition Type: NTFS Computer Name: HANNAHS-LAPTOP | User Name: Hannah | Logged in as Administrator.Boot Mode: Normal | Scan Mode: All users | Include 64bit ScansCompany Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days ========== Processes (SafeList) ========== PRC - C:\Users\Hannah\Downloads\OTL.exe (OldTimer Tools)PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)PRC - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe (Acer Incorporated)PRC - C:\Windows\SysWOW64\WWAHost.exe (Microsoft Corporation)PRC - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe (NTI Corporation)PRC - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe (NTI Corporation)PRC - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe ()PRC - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe ()PRC - C:\Program Files (x86)\Launch Manager\LMutilps32.exe (Dritek System Inc.)PRC - C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)PRC - C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)PRC - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe (Atheros)PRC - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe ()PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)PRC - C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe (CyberLink)PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation) ========== Modules (No Company Name) ========== MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\da04cb0eeee804dc97cac658c87f1457\System.Core.ni.dll ()MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppgooglenaclpluginchrome.dll ()MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll ()MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libglesv2.dll ()MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libegl.dll ()MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ffmpegsumo.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\5cb0754debdf19b9f0d63d4d8721f532\System.Windows.Forms.ni.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\CustomMarshalers\38b47b5452863bcadb6b731fe6c5198f\CustomMarshalers.ni.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ae31f7dc9817e359d05c9c8efdd5f359\System.Xml.ni.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\7e6b074d3f3e3cc8e0270a3552c47aaa\System.Drawing.ni.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\28c2c6e7f48ff80c680a97b08df66a72\System.ni.dll ()MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8d2929ad589e1092eb62a43424361465\mscorlib.ni.dll ()MOD - C:\Windows\assembly\GAC\Microsoft.mshtml\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.mshtml.dll ()MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()MOD - C:\Program Files (x86)\NTI\Acer Backup Manager\sqlite3.dll ()MOD - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe ()MOD - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe ()MOD - C:\Windows\assembly\GAC_32\CustomMarshalers\2.0.0.0__b03f5f7f11d50a3a\CustomMarshalers.dll ()MOD - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\magic.dll ()MOD - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe () ========== Services (SafeList) ========== SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)SRV:64bit: - (DeviceFastLaneService) -- C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe (Acer Incorporated)SRV:64bit: - (ePowerSvc) -- C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Acer Incorporated)SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)SRV:64bit: - (Intel® -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel® Corporation)SRV - (BackupStack) -- C:\Program Files (x86)\MyPC Backup\BackupStack.exe (Just Develop It)SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)SRV - (CCDMonitorService) -- C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe (Acer Incorporated)SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)SRV - (RfButtonDriverService) -- C:\Windows\RfBtnSvc64.exe (Dritek System INC.)SRV - (NTI IScheduleSvc) -- C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe (NTI Corporation)SRV - (DsiWMIService) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)SRV - (ZAtheros Wlan Agent) -- C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe (Atheros)SRV - (AtherosSvc) -- C:\Program Files (x86)\Bluetooth Suite\AdminService.exe (Qualcomm Atheros Commnucations)SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)SRV - (EgisTec Ticket Service) -- C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe (Egis Technology Inc. )SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.) ========== Driver Services (SafeList) ========== DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\Drivers\mbam.sys (Malwarebytes Corporation)DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)DRV:64bit: - (mwlPSDVDisk) -- C:\Windows\SysNative\Drivers\mwlPSDVDisk.sys (Egis Technology Inc.)DRV:64bit: - (mwlPSDFilter) -- C:\Windows\SysNative\Drivers\mwlPSDFilter.sys (Egis Technology Inc.)DRV:64bit: - (mwlPSDNServ) -- C:\Windows\SysNative\Drivers\mwlPSDNserv.sys (Egis Technology Inc.)DRV:64bit: - (Ps2Kb2Hid) -- C:\Windows\SysNative\Drivers\aPs2Kb2Hid.sys (Dritek System Inc.)DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)DRV:64bit: - (ETD) -- C:\Windows\SysNative\Drivers\ETD.sys (ELAN Microelectronics Corp.)DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)DRV:64bit: - (BtFilter) -- C:\Windows\SysNative\Drivers\btfilter.sys (Qualcomm Atheros)DRV:64bit: - (BTATH_RCP) -- C:\Windows\SysNative\Drivers\btath_rcp.sys (Qualcomm Atheros)DRV:64bit: - (BTATH_LWFLT) -- C:\Windows\SysNative\Drivers\btath_lwflt.sys (Qualcomm Atheros)DRV:64bit: - (BTATH_HCRP) -- C:\Windows\SysNative\Drivers\btath_hcrp.sys (Qualcomm Atheros)DRV:64bit: - (AthBTPort) -- C:\Windows\SysNative\Drivers\btath_flt.sys (Qualcomm Atheros)DRV:64bit: - (BTATH_A2DP) -- C:\Windows\SysNative\Drivers\btath_a2dp.sys (Qualcomm Atheros)DRV:64bit: - (btath_avdt) -- C:\Windows\SysNative\Drivers\btath_avdt.sys (Qualcomm Atheros)DRV:64bit: - (BTATH_BUS) -- C:\Windows\SysNative\Drivers\btath_bus.sys (Qualcomm Atheros)DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)DRV:64bit: - (BthLEEnum) -- C:\Windows\SysNative\Drivers\BthLEEnum.sys (Microsoft Corporation)DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)DRV:64bit: - (athr) -- C:\Windows\SysNative\Drivers\athw8x.sys (Qualcomm Atheros Communications, Inc.)DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel® Corporation)DRV:64bit: - (RSBASTOR) -- C:\Windows\SysNative\Drivers\RtsBaStor.sys (Realtek Semiconductor Corp.)DRV:64bit: - (RTL8168) -- C:\Windows\SysNative\Drivers\Rt630x64.sys (Realtek )DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\Drivers\b57nd60a.sys (Broadcom Corporation)DRV:64bit: - (UBHelper) -- C:\Windows\SysNative\Drivers\UBHelper.sys (NTI Corporation)DRV:64bit: - (NTIDrvr) -- C:\Windows\SysNative\Drivers\NTIDrvr.sys (NTI Corporation) ========== Standard Registry (SafeList) ========== ========== Internet Explorer ========== IE:64bit: - HKLM\..\SearchScopes,DefaultScope = IE:64bit: - HKLM\..\SearchScopes\{C2595474-028B-470C-94D1-41ED9D3A1F92}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAARJSIE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmIE - HKLM\..\SearchScopes,DefaultScope = IE - HKLM\..\SearchScopes\{C2595474-028B-470C-94D1-41ED9D3A1F92}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAARJS IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope = IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0 IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope = IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope = IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = PreserveIE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.comIE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\..\SearchScopes,DefaultScope = {C2595474-028B-470C-94D1-41ED9D3A1F92}IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local ========== FireFox ========== FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not foundFF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll () FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\msktbird@mcafee.com: C:\Program Files\McAfee\MSK [2013-04-14 22:08:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions ========== Chrome ========== CHR - default_search_provider: Google (Enabled)CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dllCHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewerCHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dllCHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dllCHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLLCHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLLCHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dllCHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dllCHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dllCHR - plugin: WildTangent Games App V2 Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dllCHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dllCHR - Extension: Google Docs = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\CHR - Extension: Google Drive = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\CHR - Extension: YouTube = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\CHR - Extension: Google Search = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\CHR - Extension: Lilly Pulitzer Roses = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\iefolhnealeniobjoocgaeocoghiiojk\1_0\CHR - Extension: Gmail = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\ O1 HOSTS File: ([2012-07-26 01:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hostsO2:64bit: - BHO: (CIESpeechBHO Class) - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.O4:64bit: - HKLM..\Run: [btPreLoad] C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe ()O4:64bit: - HKLM..\Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe (ELAN Microelectronics Corp.)O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)O4:64bit: - HKLM..\Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)O4 - HKLM..\Run: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe (NTI Corporation)O4 - HKLM..\Run: [Dolby Advanced Audio v2] C:\Dolby PCEE4\pcee4.exe (Dolby Laboratories Inc.)O4 - HKLM..\Run: [LManager] File not foundO4 - HKU\.DEFAULT..\Run: [searchProtect] \SearchProtect\bin\cltmng.exe File not foundO4 - HKU\S-1-5-18..\Run: [searchProtect] \SearchProtect\bin\cltmng.exe File not foundO4 - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe (Electronic Arts)O4 - Startup: C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableCAD = 1O7 - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145O9:64bit: - Extra 'Tools' menuitem : Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)O1364bit: - gopher Prefix: missingO13 - gopher Prefix: missingO17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.222 208.67.222.220O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3}: DhcpNameServer = 208.67.222.222 208.67.222.220O18:64bit: - Protocol\Handler\ms-help - No CLSID value foundO20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.O30 - LSA: Security Packages - (livessp) - File not foundO32 - HKLM CDRom: AutoRun - 1O34 - HKLM BootExecute: (autocheck autochk *)O35:64bit: - HKLM\..comfile [open] -- "%1" %*O35:64bit: - HKLM\..exefile [open] -- "%1" %*O35 - HKLM\..comfile [open] -- "%1" %*O35 - HKLM\..exefile [open] -- "%1" %*O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*O37 - HKLM\...com [@ = comfile] -- "%1" %*O37 - HKLM\...exe [@ = exefile] -- "%1" %*O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)O38 - SubSystems\\Windows: (ServerDll=sxssrv,4) ========== Files/Folders - Created Within 30 Days ========== [2013-07-07 09:56:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome[2013-07-07 09:56:19 | 000,000,000 | ---D | C] -- C:\Users\Hannah\AppData\Local\Google[2013-07-07 09:56:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google[2013-07-07 09:46:56 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT[2013-07-07 09:42:23 | 000,000,000 | ---D | C] -- C:\JRT[2013-06-20 16:51:19 | 000,888,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\autochk.exe[2013-06-20 16:51:19 | 000,793,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\autochk.exe[2013-06-20 16:51:19 | 000,542,208 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\untfs.dll[2013-06-20 16:51:19 | 000,482,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\untfs.dll[2013-06-20 16:51:18 | 001,300,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\gdi32.dll[2013-06-20 16:51:18 | 001,257,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kernel32.dll[2013-06-20 16:50:58 | 013,644,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.UI.Xaml.dll[2013-06-20 16:50:56 | 010,788,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.UI.Xaml.dll[2013-06-20 16:50:54 | 010,116,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\twinui.dll[2013-06-20 16:50:54 | 001,131,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AppXDeploymentServer.dll[2013-06-20 16:50:52 | 000,470,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\netprofmsvc.dll[2013-06-20 16:50:51 | 008,857,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\twinui.dll[2013-06-20 16:50:51 | 002,305,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\authui.dll[2013-06-20 16:50:51 | 000,760,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapi.dll[2013-06-20 16:50:50 | 002,035,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\authui.dll[2013-06-20 16:50:50 | 000,014,848 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\rars.rs[2013-06-20 16:50:50 | 000,014,848 | ---- | C] (Microsoft) -- C:\Windows\SysNative\rars.rs[2013-06-20 16:50:49 | 000,708,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AppXDeploymentExtensions.dll[2013-06-20 16:50:49 | 000,621,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapi.dll[2013-06-20 16:50:49 | 000,446,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\USBHUB3.SYS[2013-06-20 16:50:49 | 000,389,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\BCP47Langs.dll[2013-06-20 16:50:49 | 000,330,240 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\stobject.dll[2013-06-20 16:50:49 | 000,328,192 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ubpm.dll[2013-06-20 16:50:49 | 000,247,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ubpm.dll[2013-06-20 16:50:48 | 000,812,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Magnify.exe[2013-06-20 16:50:48 | 000,560,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mfmp4srcsnk.dll[2013-06-20 16:50:48 | 000,213,248 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\UCX01000.SYS[2013-06-20 16:50:48 | 000,169,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\netplwiz.dll[2013-06-20 16:50:48 | 000,151,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\netplwiz.dll[2013-06-20 16:50:48 | 000,093,696 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\psmsrv.dll[2013-06-20 16:50:47 | 000,501,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\DevicePairing.dll[2013-06-20 16:50:47 | 000,419,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\intl.cpl[2013-06-20 16:50:47 | 000,284,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\spaceport.sys[2013-06-20 16:50:47 | 000,058,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuauclt.exe[2013-06-20 16:50:46 | 001,619,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wucltux.dll[2013-06-20 16:50:46 | 000,758,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Magnify.exe[2013-06-20 16:50:46 | 000,449,536 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\DevicePairing.dll[2013-06-20 16:50:46 | 000,120,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AuthHost.exe[2013-06-20 16:50:46 | 000,083,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\hidclass.sys[2013-06-20 16:50:45 | 000,251,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WUSettingsProvider.dll[2013-06-20 16:50:45 | 000,122,368 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\biwinrt.dll[2013-06-20 16:50:45 | 000,092,160 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\biwinrt.dll[2013-06-20 16:50:44 | 000,411,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mfmp4srcsnk.dll[2013-06-20 16:50:44 | 000,389,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\intl.cpl[2013-06-20 16:50:44 | 000,179,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\bisrv.dll[2013-06-20 16:50:43 | 000,173,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\storewuauth.dll[2013-06-20 16:50:43 | 000,141,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuwebv.dll[2013-06-20 16:50:43 | 000,125,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuwebv.dll[2013-06-20 16:50:42 | 000,309,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\BCP47Langs.dll[2013-06-20 16:50:42 | 000,098,304 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wudriver.dll[2013-06-20 16:50:41 | 000,083,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wudriver.dll[2013-06-20 16:50:41 | 000,039,424 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapp.exe[2013-06-20 16:50:41 | 000,017,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\muifontsetup.dll[2013-06-20 16:50:39 | 000,034,304 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapp.exe[2013-06-20 16:50:39 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\muifontsetup.dll[2013-06-20 16:49:42 | 000,733,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\win32spl.dll[2013-06-18 16:46:13 | 001,889,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\crypt32.dll[2013-06-18 16:46:12 | 001,255,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\certutil.exe[2013-06-18 16:46:11 | 001,013,248 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\certutil.exe[2013-06-18 16:46:11 | 000,141,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cryptnet.dll[2013-06-14 10:54:26 | 000,144,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tssdisai.dll[2013-06-12 00:07:30 | 000,030,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cryptdlg.dll[2013-06-12 00:07:30 | 000,025,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\cryptdlg.dll[2013-06-11 22:52:19 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll[2013-06-11 22:52:16 | 000,915,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\uxtheme.dll[2013-06-11 22:52:16 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll[2013-06-11 22:52:16 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll[2013-06-11 22:52:16 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe[2013-06-11 22:52:15 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll[2013-06-11 22:52:15 | 000,053,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\UXInit.dll[2013-06-11 22:52:15 | 000,044,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\UXInit.dll[2013-06-10 00:04:47 | 014,267,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wmp.dll[2013-06-10 00:04:47 | 003,552,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tquery.dll[2013-06-10 00:04:46 | 011,878,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wmp.dll[2013-06-10 00:04:45 | 002,107,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssrch.dll[2013-06-10 00:04:44 | 002,767,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\tquery.dll[2013-06-10 00:04:44 | 001,593,344 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssrch.dll[2013-06-10 00:04:43 | 001,829,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntdll.dll[2013-06-10 00:04:43 | 001,444,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MSAudDecMFT.dll[2013-06-10 00:04:40 | 001,113,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MSAudDecMFT.dll[2013-06-10 00:04:39 | 000,403,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssph.dll[2013-06-10 00:04:39 | 000,306,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kd_02_10ec.dll[2013-06-10 00:04:39 | 000,298,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\rsaenh.dll[2013-06-10 00:04:38 | 000,489,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioEng.dll[2013-06-10 00:04:38 | 000,446,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioSes.dll[2013-06-10 00:04:38 | 000,373,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SearchProtocolHost.exe[2013-06-10 00:04:37 | 000,435,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssph.dll[2013-06-10 00:04:37 | 000,367,616 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\conhost.exe[2013-06-10 00:04:37 | 000,172,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dwmredir.dll[2013-06-10 00:04:36 | 000,595,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.dll[2013-06-10 00:04:36 | 000,253,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\audiodg.exe[2013-06-10 00:04:35 | 000,804,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RecoveryDrive.exe[2013-06-10 00:04:35 | 000,456,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wpncore.dll[2013-06-10 00:04:34 | 001,403,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winload.efi[2013-06-10 00:04:34 | 001,267,424 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winload.exe[2013-06-10 00:04:34 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.BackgroundTransfer.dll[2013-06-10 00:04:33 | 001,217,328 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winresume.efi[2013-06-10 00:04:33 | 000,523,264 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\XpsGdiConverter.dll[2013-06-10 00:04:32 | 001,093,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winresume.exe[2013-06-10 00:04:32 | 000,659,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssvp.dll[2013-06-10 00:04:32 | 000,503,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ci.dll[2013-06-10 00:04:32 | 000,468,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MFMediaEngine.dll[2013-06-10 00:04:32 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fhengine.dll[2013-06-10 00:04:32 | 000,196,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dmvdsitf.dll[2013-06-10 00:04:31 | 000,411,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.dll[2013-06-10 00:04:31 | 000,281,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mfreadwrite.dll[2013-06-10 00:04:31 | 000,268,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.BackgroundTransfer.dll[2013-06-10 00:04:31 | 000,169,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioEndpointBuilder.dll[2013-06-10 00:04:30 | 000,123,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wscapi.dll[2013-06-10 00:04:29 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SearchFilterHost.exe[2013-06-10 00:04:29 | 000,126,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Robocopy.exe[2013-06-10 00:04:29 | 000,077,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kdvm.dll[2013-06-10 00:04:28 | 000,210,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iuilp.dll[2013-06-10 00:04:28 | 000,106,496 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Robocopy.exe[2013-06-10 00:04:27 | 000,364,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XpsGdiConverter.dll[2013-06-10 00:04:27 | 000,214,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mfreadwrite.dll[2013-06-10 00:04:27 | 000,155,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\dmvdsitf.dll[2013-06-10 00:04:27 | 000,086,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kdnet.dll[2013-06-10 00:04:26 | 000,745,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssvp.dll[2013-06-10 00:04:25 | 000,414,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\GenuineCenter.dll[2013-06-10 00:04:25 | 000,361,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MFMediaEngine.dll[2013-06-10 00:04:25 | 000,050,176 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fmifs.dll[2013-06-10 00:04:25 | 000,041,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\fmifs.dll[2013-06-10 00:04:24 | 000,013,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msshooks.dll[2013-06-10 00:04:23 | 000,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssprxy.dll[2013-06-10 00:04:23 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msscntrs.dll[2013-06-10 00:04:23 | 000,010,752 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msshooks.dll[2013-06-10 00:03:31 | 002,851,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\esent.dll[2013-06-10 00:03:31 | 002,382,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\esent.dll[2013-06-08 11:22:40 | 000,000,000 | ---D | C] -- C:\Windows\Minidump[2 C:\Users\Hannah\Documents\*.tmp files -> C:\Users\Hannah\Documents\*.tmp -> ] ========== Files - Modified Within 30 Days ========== [2013-07-07 21:15:38 | 000,001,385 | ---- | M] () -- C:\Users\Hannah\Desktop\OTL - Shortcut.lnk[2013-07-07 21:12:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat[2013-07-07 17:01:00 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job[2013-07-07 13:18:41 | 000,001,440 | ---- | M] () -- C:\Users\Hannah\Desktop\ComboFix - Shortcut.lnk[2013-07-07 12:10:07 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys[2013-07-07 10:03:48 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job[2013-07-07 10:03:33 | 000,002,287 | ---- | M] () -- C:\Users\Hannah\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk[2013-07-07 10:02:46 | 2405,511,167 | -HS- | M] () -- C:\hiberfil.sys[2013-07-07 10:02:43 | 000,053,284 | ---- | M] () -- C:\Windows\SysNative\wpbbin.exe[2013-07-07 09:56:43 | 000,002,263 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk[2013-07-07 09:46:28 | 000,001,068 | ---- | M] () -- C:\Users\Hannah\Desktop\JRT - Shortcut.lnk[2013-07-07 09:23:24 | 000,001,141 | ---- | M] () -- C:\Users\Hannah\Desktop\AdwCleaner - Shortcut.lnk[2013-07-04 10:41:03 | 000,356,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT[2013-06-08 11:22:11 | 854,392,269 | ---- | M] () -- C:\Windows\MEMORY.DMP[2 C:\Users\Hannah\Documents\*.tmp files -> C:\Users\Hannah\Documents\*.tmp -> ] ========== Files Created - No Company Name ========== [2013-07-07 21:15:38 | 000,001,385 | ---- | C] () -- C:\Users\Hannah\Desktop\OTL - Shortcut.lnk[2013-07-07 13:11:26 | 000,001,440 | ---- | C] () -- C:\Users\Hannah\Desktop\ComboFix - Shortcut.lnk[2013-07-07 09:56:43 | 000,002,287 | ---- | C] () -- C:\Users\Hannah\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk[2013-07-07 09:56:43 | 000,002,263 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk[2013-07-07 09:56:22 | 000,000,928 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job[2013-07-07 09:56:21 | 000,000,924 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job[2013-07-07 09:46:28 | 000,001,068 | ---- | C] () -- C:\Users\Hannah\Desktop\JRT - Shortcut.lnk[2013-07-07 09:23:24 | 000,001,141 | ---- | C] () -- C:\Users\Hannah\Desktop\AdwCleaner - Shortcut.lnk[2013-07-04 10:40:44 | 000,356,320 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT[2013-06-20 16:50:39 | 000,386,646 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml[2013-06-08 11:22:11 | 854,392,269 | ---- | C] () -- C:\Windows\MEMORY.DMP[2013-04-29 19:55:20 | 001,169,609 | ---- | C] () -- C:\Windows\unins000.exe[2013-04-29 19:55:20 | 000,081,831 | ---- | C] () -- C:\Windows\unins000.dat[2013-02-08 20:21:13 | 000,000,258 | RHS- | C] () -- C:\Users\Hannah\ntuser.pol[2013-01-07 23:02:58 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll[2012-12-25 16:09:52 | 000,000,060 | ---- | C] () -- C:\Windows\wininit.ini[2012-09-13 15:18:41 | 000,000,280 | ---- | C] () -- C:\Windows\LaunApp.ini[2012-09-13 15:09:03 | 000,598,780 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng700.bin[2012-09-13 15:09:02 | 000,755,048 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng700.bin[2012-09-13 15:09:02 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll[2012-09-13 15:08:14 | 000,000,166 | ---- | C] () -- C:\Windows\WISGAPas.ini[2012-09-13 15:08:10 | 000,001,119 | ---- | C] () -- C:\Windows\WPatchProgress.ini[2012-09-13 15:08:10 | 000,000,427 | ---- | C] () -- C:\Windows\WisLangCode.ini[2012-09-13 14:54:28 | 000,000,000 | -H-- | C] () -- C:\ProgramData\DP45977C.lfl[2012-08-18 13:02:24 | 000,000,460 | ---- | C] () -- C:\Windows\Prelaunch.ini[2012-08-18 13:02:24 | 000,000,395 | ---- | C] () -- C:\Windows\WisPriority.ini[2012-07-26 04:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat[2012-07-26 04:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT[2012-07-26 03:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat[2012-07-25 21:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll[2012-07-25 16:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin[2012-07-25 16:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll[2012-07-25 16:22:56 | 000,267,284 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin[2012-07-25 16:22:54 | 000,963,376 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin[2012-06-02 10:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat[2012-04-20 16:59:44 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll ========== ZeroAccess Check ========== [2013-04-29 19:55:14 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64 [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64 [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64"" = C:\Windows\SysNative\shell32.dll -- [2013-03-06 02:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)"ThreadingModel" = Apartment [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]"" = %SystemRoot%\system32\shell32.dll -- [2013-03-06 01:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)"ThreadingModel" = Apartment [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012-07-25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)"ThreadingModel" = Free [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]"" = %systemroot%\system32\wbem\fastprox.dll -- [2012-07-25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)"ThreadingModel" = Free [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012-07-25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)"ThreadingModel" = Both [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] < End of report > Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 8, 2013 Staff ID:699975 Share Posted July 8, 2013 Hello HannahKJ I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.Run OTL ScriptDouble-click OTL.exe to start the program.Copy and Paste the following code into the text box.:OTLSRV - (BackupStack) -- C:\Program Files (x86)\MyPC Backup\BackupStack.exe (Just Develop It)O4 - Startup: C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com):Filesipconfig /flushdns /c:Commands[PURITY][emptyjava][EMPTYFLASH][reboot]Then click the Run Fix button at the top.Click .OTL may ask to reboot the machine. Please do so if asked.The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFilesIt will be named - mmddyyyy_hhmmss.logWhere mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.Let me know How things are doingGringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 8, 2013 Author ID:699979 Share Posted July 8, 2013 Here is the report. The computer is working well. I have search the Internet. Opened up programs (Microsoft Office). All good. No re-directs. I do get a pop-up for backing up the computer. That may be something that was pre-loaded with the computer. Next time it pops up I will look at it more closely. Sure appreciate your help. ========== OTL ==================== FILES ==========< ipconfig /flushdns /c >Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.C:\Users\Hannah\Downloads\cmd.bat deleted successfully.C:\Users\Hannah\Downloads\cmd.txt deleted successfully.========== COMMANDS ========== [EMPTYJAVA] User: All Users User: Default User: Default User User: Hannah User: Public Total Java Files Cleaned = 0.00 mb [EMPTYFLASH] User: All Users User: Default User: Default User User: Hannah->Flash cache emptied: 108513 bytes User: Public Total Flash Files Cleaned = 0.00 mb OTL by OldTimer - Version 3.2.69.0 log created on 07072013_233721 Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 8, 2013 Staff ID:699983 Share Posted July 8, 2013 Hello "do get a pop-up for backing up the computer" - funny you should mention that as I forgot to add that to the script I have edited the script and if you may can you run it once more please gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 8, 2013 Author ID:699987 Share Posted July 8, 2013 I tried to run it again with the new script and the program stops responding. In the box at the bottom is says "Processing SRV - (Backup Stack) ... While a folder is created, it does not create at log file. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 9, 2013 Staff ID:700460 Share Posted July 9, 2013 Hello HannahKJ I would like you to download an updated version of combofix. update combofixDelete the version of combofix you have now on your desktop and download a new one from hereLink 1 Link 2 Link 3 **Note: It is important that it is saved directly to your desktop** 1. Close any open browsers. 2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you. Note:Do not mouseclick combofix's window while it's running. That may cause it to stall Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer "information and logs"In your next post I need the followingLog from Combofixlet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 10, 2013 Author ID:700900 Share Posted July 10, 2013 Below is the ComboFix Log. This version ran fine. So far everything seems okay, although I have only been on the computer a short while. Only outstanding issue was the back-up pop-ups. Haven't seen one since I ran the combofix. I will monitor a bit longer and let you know how things are tomorrow. Thanks so much for you help with this. ComboFix 13-07-09.01 - Hannah 2013-07-09 21:49:37.1.4 - x64Microsoft Windows 8 6.2.9200.0.1252.2.1033.18.7988.6194 [GMT -4:00]Running from: c:\users\Hannah\Downloads\ComboFix.exeAV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} * Created a new restore point..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\users\Hannah\AppData\Local\assembly\tmpc:\users\Hannah\AppData\Local\Microsoft\Windows\Temporary Internet Files\{7D81AB6F-4674-4B31-8B15-8622D7D11AB5}.xpsc:\users\Hannah\Documents\~WRL1403.tmpc:\users\Hannah\Documents\~WRL3500.tmpc:\windows\Temp\log.txtc:\windows\wininit.ini..((((((((((((((((((((((((( Files Created from 2013-06-10 to 2013-07-10 )))))))))))))))))))))))))))))))..2013-07-10 01:53 . 2013-07-10 01:53 -------- d-----w- c:\users\Hannah\AppData\Local\temp2013-07-10 01:53 . 2013-07-10 01:53 -------- d-----w- c:\users\Default\AppData\Local\temp2013-07-08 13:16 . 2013-06-12 03:08 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C1A14EC1-A011-4B87-920C-9E6DAC4EC5ED}\mpengine.dll2013-07-08 03:37 . 2013-07-08 03:37 -------- d-----w- C:\_OTL2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\users\Hannah\AppData\Local\Google2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\program files (x86)\Google2013-07-07 13:46 . 2013-07-07 13:46 -------- d-----w- c:\windows\ERUNT2013-07-07 13:42 . 2013-07-07 13:46 -------- d-----w- C:\JRT2013-07-04 15:36 . 2013-05-02 15:29 278800 ------w- c:\windows\system32\MpSigStub.exe2013-06-21 15:19 . 2013-05-10 02:42 17271808 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-21 15:19 . 2013-05-10 02:21 16642560 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-20 20:51 . 2013-05-15 02:25 888320 ----a-w- c:\windows\system32\autochk.exe2013-06-20 20:51 . 2013-05-15 02:25 542208 ----a-w- c:\windows\system32\untfs.dll2013-06-20 20:51 . 2013-05-15 02:24 793088 ----a-w- c:\windows\SysWow64\autochk.exe2013-06-20 20:51 . 2013-05-15 02:24 482816 ----a-w- c:\windows\SysWow64\untfs.dll2013-06-20 20:51 . 2013-05-30 23:24 1257472 ----a-w- c:\windows\system32\kernel32.dll2013-06-20 20:51 . 2013-05-23 23:01 1300992 ----a-w- c:\windows\system32\gdi32.dll2013-06-20 20:51 . 2013-05-23 22:27 1022464 ----a-w- c:\windows\SysWow64\gdi32.dll2013-06-20 20:49 . 2013-04-27 05:20 733184 ----a-w- c:\windows\system32\win32spl.dll2013-06-18 20:59 . 2013-05-04 07:45 2233600 ----a-w- c:\windows\system32\drivers\tcpip.sys2013-06-18 20:46 . 2013-04-23 23:12 1569792 ----a-w- c:\windows\SysWow64\crypt32.dll2013-06-18 20:46 . 2013-04-23 22:55 1889280 ----a-w- c:\windows\system32\crypt32.dll2013-06-18 20:46 . 2013-04-23 22:56 1255936 ----a-w- c:\windows\system32\certutil.exe2013-06-18 20:46 . 2013-04-23 23:13 1013248 ----a-w- c:\windows\SysWow64\certutil.exe2013-06-18 20:46 . 2013-04-23 23:12 109056 ----a-w- c:\windows\SysWow64\cryptnet.dll2013-06-18 20:46 . 2013-04-23 22:55 68096 ----a-w- c:\windows\system32\cryptsvc.dll2013-06-18 20:46 . 2013-04-23 22:55 141312 ----a-w- c:\windows\system32\cryptnet.dll2013-06-14 14:54 . 2013-05-15 22:35 144384 ----a-w- c:\windows\system32\tssdisai.dll2013-06-12 04:07 . 2013-04-02 23:37 25088 ----a-w- c:\windows\SysWow64\cryptdlg.dll2013-06-12 04:07 . 2013-04-02 23:12 30720 ----a-w- c:\windows\system32\cryptdlg.dll2013-06-10 04:04 . 2013-04-09 04:51 14267904 ----a-w- c:\windows\system32\wmp.dll2013-06-10 04:03 . 2013-04-16 02:34 1455368 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys2013-06-10 04:03 . 2013-03-22 03:49 2382336 ----a-w- c:\windows\SysWow64\esent.dll2013-06-10 04:03 . 2013-03-21 22:47 2851840 ----a-w- c:\windows\system32\esent.dll...(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))).2013-07-08 03:38 . 2012-08-18 16:19 53284 ----a-w- c:\windows\system32\wpbbin.exe2013-06-13 01:38 . 2012-12-29 02:24 75825640 ----a-w- c:\windows\system32\MRT.exe2013-06-04 22:09 . 2012-07-26 08:14 78200 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl2013-06-04 22:09 . 2012-07-26 08:14 693112 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe2013-05-11 13:19 . 2012-07-26 08:13 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll2013-04-29 23:53 . 2013-04-29 23:55 1169609 ----a-w- c:\windows\unins000.exe2013-04-13 05:56 . 2013-05-20 01:35 444416 ----a-w- c:\windows\apppatch\AcSpecfc.dll2013-04-11 06:40 . 2013-05-20 02:33 6987528 ----a-w- c:\windows\system32\ntoskrnl.exe..((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))..*Note* empty entries & legit default entries are not shown REGEDIT4.[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952].[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]"BakupManagerTray"="c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" [2012-08-23 533568]"Dolby Advanced Audio v2"="c:\dolby pcee4\pcee4.exe" [2012-04-23 508256]"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544].[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]"IsMyWinLockerReboot"="msiexec.exe" [2012-07-26 62976].c:\users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2013-5-21 1934376].c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\Acer Backup Manager Tray.lnk - c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -h -k [2012-8-23 533568].[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]"ConsentPromptBehaviorAdmin"= 5 (0x5)"EnableUIADesktopToggle"= 0 (0x0)"EnableCursorSuppression"= 1 (0x1)"ConsentPromptBehaviorUser"= 3 (0x3)"DisableCAD"= 1 (0x1).[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]@="".R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]R3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\System32\drivers\btath_hcrp.sys;c:\windows\SYSNATIVE\drivers\btath_hcrp.sys [x]R3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]R3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\System32\drivers\btath_rcp.sys;c:\windows\SYSNATIVE\drivers\btath_rcp.sys [x]R3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]R3 BthLEEnum;Bluetooth Low Energy Driver;c:\windows\system32\DRIVERS\BthLEEnum.sys;c:\windows\SYSNATIVE\DRIVERS\BthLEEnum.sys [x]R3 DeviceFastLaneService;Device Fast-lane Service;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [x]R3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [x]R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\System32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]S2 BackupStack;Computer Backup (MyPC Backup);c:\program files (x86)\MyPC Backup\BackupStack.exe;c:\program files (x86)\MyPC Backup\BackupStack.exe [x]S2 CCDMonitorService;CCDMonitorService;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [x]S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [x]S2 RfButtonDriverService;Dritek RF Button Command Service;c:\windows\RfBtnSvc64.exe;c:\windows\RfBtnSvc64.exe [x]S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]S2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [x]S3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;c:\windows\System32\drivers\btath_bus.sys;c:\windows\SYSNATIVE\drivers\btath_bus.sys [x]S3 ePowerSvc;ePower Service;c:\program files\Acer\Acer Power Management\ePowerSvc.exe;c:\program files\Acer\Acer Power Management\ePowerSvc.exe [x]S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]S3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;c:\windows\System32\drivers\aPs2Kb2Hid.sys;c:\windows\SYSNATIVE\drivers\aPs2Kb2Hid.sys [x]S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsBaStor.sys [x]S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]..[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]2013-07-07 13:56 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe.Contents of the 'Scheduled Tasks' folder.2013-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56].2013-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]..--------- X64 Entries -----------..[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-08 170304]"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-08 398656]"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-08 440640]"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-07-31 12936848]"RtHDVBg_Dolby"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2012-07-31 1214608]"BtPreLoad"="c:\program files (x86)\Bluetooth Suite\BtPreLoad.exe" [2012-08-01 64640]"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 3933496].------- Supplementary Scan -------.uLocal Page = c:\windows\system32\blank.htmmLocal Page = c:\windows\SysWOW64\blank.htmuInternet Settings,ProxyOverride = *.localTCP: DhcpNameServer = 208.67.222.222 208.67.222.220.- - - - ORPHANS REMOVED - - - -.Toolbar-Locked - (no file)Wow6432Node-HKLM-Run-LManager - (no file)Wow6432Node-HKU-Default-Run-SearchProtect - \SearchProtect\bin\cltmng.exeToolbar-Locked - (no file)HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe...--------------------- LOCKED REGISTRY KEYS ---------------------.[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]@Denied: (A) (Everyone)"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]@Denied: (A) (Everyone)"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]@Denied: (A) (Everyone).[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]"Key"="ActionsPane""Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]@Denied: (A) (Everyone).[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]"Key"="ActionsPane3""Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd".[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]@Denied: (Full) (Everyone)@SACL=(02 0000).Completion time: 2013-07-09 21:55:12ComboFix-quarantined-files.txt 2013-07-10 01:55.Pre-Run: 175,173,324,800 bytes freePost-Run: 175,815,045,120 bytes free.- - End Of File - - 52B8920573B9D5A87FC7F2B510019817D41D8CD98F00B204E9800998ECF8427E Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 10, 2013 Staff ID:700904 Share Posted July 10, 2013 Hello HannahKJ At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.:Run CFScript:Please start by opening Notepad and copy/paste the text in the box into the window:ClearJavaCache::Folder::c:\program files (x86)\MyPC BackupDriver::BackupStack Save it to your desktop as CFScript.txtReferring to the picture above, drag CFScript.txt into ComboFix.exeThis will let ComboFix run again.Restart if you have to.Save the produced logfile to your desktop.Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stallNote 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer"information and logs"In your next post I need the followingreport from Combofixlet me know of any problems you may have hadHow is the computer doing now after running the script?Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 10, 2013 Author ID:700937 Share Posted July 10, 2013 Okay. I ran the script as instructed the new log is below. No backup popups. All seems good. Windows Firewall blocked two applications from Qualcomm Atheros Communications (1. BtTray; 2. Extension Core). These files seem to be related to bluetooth. Not really sure what they are for. Thanks again for your help. What virus protection would you recommend? Not sure if I should continue with Windows Defender or if I should use something else. Also, should I be removing any of the programs we have downloaded? ComboFix 13-07-09.01 - Hannah 2013-07-09 23:31:08.2.4 - x64Microsoft Windows 8 6.2.9200.0.1252.2.1033.18.7988.5973 [GMT -4:00]Running from: c:\users\Hannah\Desktop\ComboFix.exeCommand switches used :: c:\users\Hannah\Desktop\CFScript.txtAV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\program files (x86)\MyPC Backupc:\program files (x86)\MyPC Backup\aff.confc:\program files (x86)\MyPC Backup\AlphaVSS.51.x86.dllc:\program files (x86)\MyPC Backup\AlphaVSS.52.x64.dllc:\program files (x86)\MyPC Backup\AlphaVSS.52.x86.dllc:\program files (x86)\MyPC Backup\AlphaVSS.60.x64.dllc:\program files (x86)\MyPC Backup\AlphaVSS.60.x86.dllc:\program files (x86)\MyPC Backup\AlphaVSS.Common.dllc:\program files (x86)\MyPC Backup\AWSSDK.dllc:\program files (x86)\MyPC Backup\BackupStack.exec:\program files (x86)\MyPC Backup\Config\api.ts2c:\program files (x86)\MyPC Backup\Crypto32.dllc:\program files (x86)\MyPC Backup\Crypto64.dllc:\program files (x86)\MyPC Backup\Database\mpcb_backup_conf.dbc:\program files (x86)\MyPC Backup\Database\mpcb_file_cache.dbc:\program files (x86)\MyPC Backup\Database\mpcb_queues.dbc:\program files (x86)\MyPC Backup\Database\mpcb_settings.dbc:\program files (x86)\MyPC Backup\Database\mpcb_sig_cache.dbc:\program files (x86)\MyPC Backup\Database\mpcb_version_queue.dbc:\program files (x86)\MyPC Backup\de_DE.moc:\program files (x86)\MyPC Backup\diffstack.dllc:\program files (x86)\MyPC Backup\es_ES.moc:\program files (x86)\MyPC Backup\fr_FR.moc:\program files (x86)\MyPC Backup\GetText.dllc:\program files (x86)\MyPC Backup\it_IT.moc:\program files (x86)\MyPC Backup\log\APPLICATION.logc:\program files (x86)\MyPC Backup\log\AUTH.logc:\program files (x86)\MyPC Backup\log\CLIENT.logc:\program files (x86)\MyPC Backup\log\LICENCE.logc:\program files (x86)\MyPC Backup\log\REMOTING.logc:\program files (x86)\MyPC Backup\log\REQUEST.logc:\program files (x86)\MyPC Backup\log\SERVICE.logc:\program files (x86)\MyPC Backup\log\UPDATER.logc:\program files (x86)\MyPC Backup\LogicNP.EZShellExtensions.dllc:\program files (x86)\MyPC Backup\MPCBClient.dllc:\program files (x86)\MyPC Backup\MPCBContextMenu.dllc:\program files (x86)\MyPC Backup\MPCBIconOverlays.dllc:\program files (x86)\MyPC Backup\MyPC Backup.exec:\program files (x86)\MyPC Backup\mypcbackup.icoc:\program files (x86)\MyPC Backup\pt_PT.moc:\program files (x86)\MyPC Backup\RegisterExtensionDotNet20_x64.exec:\program files (x86)\MyPC Backup\RegisterExtensionDotNet20_x86.exec:\program files (x86)\MyPC Backup\Resources\MyPCBackup.exec:\program files (x86)\MyPC Backup\RestartExplorer.exec:\program files (x86)\MyPC Backup\Service Start.exec:\program files (x86)\MyPC Backup\Shared Stack.dllc:\program files (x86)\MyPC Backup\Signup Wizard.exec:\program files (x86)\MyPC Backup\syncicon.icoc:\program files (x86)\MyPC Backup\syncing.icoc:\program files (x86)\MyPC Backup\tick.icoc:\program files (x86)\MyPC Backup\uninst.exec:\program files (x86)\MyPC Backup\UnRegisterExtensions.exec:\program files (x86)\MyPC Backup\Updater.exec:\program files (x86)\MyPC Backup\x64\System.Data.SQLite.dllc:\program files (x86)\MyPC Backup\x86\System.Data.SQLite.dll..((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))..-------\Service_BackupStack..((((((((((((((((((((((((( Files Created from 2013-06-10 to 2013-07-10 )))))))))))))))))))))))))))))))..2013-07-10 03:34 . 2013-07-10 03:35 -------- d-----w- c:\users\Hannah\AppData\Local\temp2013-07-10 03:34 . 2013-07-10 03:34 -------- d-----w- c:\users\Default\AppData\Local\temp2013-07-10 03:08 . 2013-06-12 03:08 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{487A2477-8CC2-4654-A2A0-E0FDD65EFDD8}\mpengine.dll2013-07-08 03:37 . 2013-07-08 03:37 -------- d-----w- C:\_OTL2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\users\Hannah\AppData\Local\Google2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\program files (x86)\Google2013-07-07 13:46 . 2013-07-07 13:46 -------- d-----w- c:\windows\ERUNT2013-07-07 13:42 . 2013-07-07 13:46 -------- d-----w- C:\JRT2013-07-04 15:36 . 2013-05-02 15:29 278800 ------w- c:\windows\system32\MpSigStub.exe2013-06-21 15:19 . 2013-05-10 02:42 17271808 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-21 15:19 . 2013-05-10 02:21 16642560 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll2013-06-20 20:51 . 2013-05-15 02:25 888320 ----a-w- c:\windows\system32\autochk.exe2013-06-20 20:51 . 2013-05-15 02:25 542208 ----a-w- c:\windows\system32\untfs.dll2013-06-20 20:51 . 2013-05-15 02:24 793088 ----a-w- c:\windows\SysWow64\autochk.exe2013-06-20 20:51 . 2013-05-15 02:24 482816 ----a-w- c:\windows\SysWow64\untfs.dll2013-06-20 20:51 . 2013-05-30 23:24 1257472 ----a-w- c:\windows\system32\kernel32.dll2013-06-20 20:51 . 2013-05-23 23:01 1300992 ----a-w- c:\windows\system32\gdi32.dll2013-06-20 20:51 . 2013-05-23 22:27 1022464 ----a-w- c:\windows\SysWow64\gdi32.dll2013-06-20 20:49 . 2013-04-27 05:20 733184 ----a-w- c:\windows\system32\win32spl.dll2013-06-18 20:59 . 2013-05-04 07:45 2233600 ----a-w- c:\windows\system32\drivers\tcpip.sys2013-06-18 20:46 . 2013-04-23 23:12 1569792 ----a-w- c:\windows\SysWow64\crypt32.dll2013-06-18 20:46 . 2013-04-23 22:55 1889280 ----a-w- c:\windows\system32\crypt32.dll2013-06-18 20:46 . 2013-04-23 22:56 1255936 ----a-w- c:\windows\system32\certutil.exe2013-06-18 20:46 . 2013-04-23 23:13 1013248 ----a-w- c:\windows\SysWow64\certutil.exe2013-06-18 20:46 . 2013-04-23 23:12 109056 ----a-w- c:\windows\SysWow64\cryptnet.dll2013-06-18 20:46 . 2013-04-23 22:55 68096 ----a-w- c:\windows\system32\cryptsvc.dll2013-06-18 20:46 . 2013-04-23 22:55 141312 ----a-w- c:\windows\system32\cryptnet.dll2013-06-14 14:54 . 2013-05-15 22:35 144384 ----a-w- c:\windows\system32\tssdisai.dll2013-06-12 04:07 . 2013-04-02 23:37 25088 ----a-w- c:\windows\SysWow64\cryptdlg.dll2013-06-12 04:07 . 2013-04-02 23:12 30720 ----a-w- c:\windows\system32\cryptdlg.dll2013-06-10 04:04 . 2013-04-09 04:51 14267904 ----a-w- c:\windows\system32\wmp.dll2013-06-10 04:03 . 2013-04-16 02:34 1455368 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys2013-06-10 04:03 . 2013-03-22 03:49 2382336 ----a-w- c:\windows\SysWow64\esent.dll2013-06-10 04:03 . 2013-03-21 22:47 2851840 ----a-w- c:\windows\system32\esent.dll...(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))).2013-07-10 03:35 . 2012-08-18 16:19 53284 ----a-w- c:\windows\system32\wpbbin.exe2013-06-13 01:38 . 2012-12-29 02:24 75825640 ----a-w- c:\windows\system32\MRT.exe2013-06-04 22:09 . 2012-07-26 08:14 78200 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl2013-06-04 22:09 . 2012-07-26 08:14 693112 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe2013-05-11 13:19 . 2012-07-26 08:13 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll2013-04-29 23:53 . 2013-04-29 23:55 1169609 ----a-w- c:\windows\unins000.exe2013-04-13 05:56 . 2013-05-20 01:35 444416 ----a-w- c:\windows\apppatch\AcSpecfc.dll2013-04-11 06:40 . 2013-05-20 02:33 6987528 ----a-w- c:\windows\system32\ntoskrnl.exe..((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))..*Note* empty entries & legit default entries are not shown REGEDIT4.[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952].[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]"BakupManagerTray"="c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" [2012-08-23 533568]"Dolby Advanced Audio v2"="c:\dolby pcee4\pcee4.exe" [2012-04-23 508256]"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544].[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]"IsMyWinLockerReboot"="msiexec.exe" [2012-07-26 62976].c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\Acer Backup Manager Tray.lnk - c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -h -k [2012-8-23 533568].[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]"ConsentPromptBehaviorAdmin"= 5 (0x5)"EnableUIADesktopToggle"= 0 (0x0)"EnableCursorSuppression"= 1 (0x1)"ConsentPromptBehaviorUser"= 3 (0x3)"DisableCAD"= 1 (0x1).[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]@="".R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]R3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\System32\drivers\btath_hcrp.sys;c:\windows\SYSNATIVE\drivers\btath_hcrp.sys [x]R3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]R3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\System32\drivers\btath_rcp.sys;c:\windows\SYSNATIVE\drivers\btath_rcp.sys [x]R3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]R3 BthLEEnum;Bluetooth Low Energy Driver;c:\windows\system32\DRIVERS\BthLEEnum.sys;c:\windows\SYSNATIVE\DRIVERS\BthLEEnum.sys [x]R3 DeviceFastLaneService;Device Fast-lane Service;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [x]R3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [x]R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\System32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]S2 CCDMonitorService;CCDMonitorService;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [x]S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [x]S2 RfButtonDriverService;Dritek RF Button Command Service;c:\windows\RfBtnSvc64.exe;c:\windows\RfBtnSvc64.exe [x]S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]S2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [x]S3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;c:\windows\System32\drivers\btath_bus.sys;c:\windows\SYSNATIVE\drivers\btath_bus.sys [x]S3 ePowerSvc;ePower Service;c:\program files\Acer\Acer Power Management\ePowerSvc.exe;c:\program files\Acer\Acer Power Management\ePowerSvc.exe [x]S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]S3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;c:\windows\System32\drivers\aPs2Kb2Hid.sys;c:\windows\SYSNATIVE\drivers\aPs2Kb2Hid.sys [x]S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsBaStor.sys [x]S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]..[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]2013-07-07 13:56 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe.Contents of the 'Scheduled Tasks' folder.2013-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56].2013-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]..--------- X64 Entries -----------..[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-08 170304]"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-08 398656]"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-08 440640]"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-07-31 12936848]"RtHDVBg_Dolby"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2012-07-31 1214608]"BtPreLoad"="c:\program files (x86)\Bluetooth Suite\BtPreLoad.exe" [2012-08-01 64640]"ETDCtrl"="c:\program files (x86)\Elantech\ETDCtrl.exe" [bU]"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 3933496].------- Supplementary Scan -------.uLocal Page = c:\windows\system32\blank.htmmLocal Page = c:\windows\SysWOW64\blank.htmuInternet Settings,ProxyOverride = *.localTCP: DhcpNameServer = 208.67.222.222 208.67.222.220.- - - - ORPHANS REMOVED - - - -.Toolbar-Locked - (no file)c:\users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe...--------------------- LOCKED REGISTRY KEYS ---------------------.[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]@Denied: (A) (Everyone)"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]@Denied: (A) (Everyone)"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]@Denied: (A) (Everyone).[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]"Key"="ActionsPane""Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd".[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]@Denied: (A) (Everyone).[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]"Key"="ActionsPane3""Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd".[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]@Denied: (Full) (Everyone)@SACL=(02 0000).------------------------ Other Running Processes ------------------------.c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exec:\program files (x86)\Launch Manager\LMutilps32.exec:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exec:\program files (x86)\Launch Manager\LManager.exec:\program files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exec:\program files (x86)\Google\Chrome\Application\chrome.exec:\program files (x86)\Google\Chrome\Application\chrome.exec:\program files (x86)\Google\Chrome\Application\chrome.exec:\program files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exec:\program files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exec:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe.**************************************************************************.Completion time: 2013-07-09 23:40:04 - machine was rebootedComboFix-quarantined-files.txt 2013-07-10 03:40ComboFix2.txt 2013-07-10 01:55.Pre-Run: 175,717,208,064 bytes freePost-Run: 177,495,556,096 bytes free.- - End Of File - - D485B88AB5A5C952B7EEA71A03F1FB1DD41D8CD98F00B204E9800998ECF8427E Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 10, 2013 Staff ID:700955 Share Posted July 10, 2013 Hello These logs are looking allot better. But we still have some work to do. Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps.. uninstall some programs NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list. You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)Programs to removeBabylon toolbar DefaultTab MixiDJ Toolbar MyPC Backup Wajam Yontoo 1.12.02 Please download and install Revo Uninstaller FreeDouble click Revo Uninstaller to run it.From the list of programs double click on The Program to removeWhen prompted if you want to uninstall click Yes.Be sure the Moderate option is selected then click Next.The program will run, If prompted again click Yeswhen the built-in uninstaller is finished click on Next.Once the program has searched for leftovers click Next.Check/tick the bolded items only on the list then click Deletewhen prompted click on Yes and then on next.put a check on any folders that are found and select deletewhen prompted select yes then on nextOnce done click Finish.. Clean Out Temp FilesThis small application you may want to keep and use once a week to keep the computer clean. Download CCleaner from here CCleanerRun the installer to install the application.When it gives you the option to install Yahoo toolbar uncheck the box next to it.Run CCleaner. default settings are fineClick Run Cleaner.Close CCleaner.: Malwarebytes' Anti-Malware : I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scanDouble-click mbam icongo to the update tab at the topclick on check for updatesIf an update is found, it will download and install the latest version.Once the program has loaded, select Perform quick scan, then click Scan.When the scan is complete, click OK, then Show Results to view the results.Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.When completed, a log will open in Notepad. please copy and paste the log into your next replyIf you accidentally close it, the log file is saved here and will be named like this:C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txtNote: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware. Download HijackThisGo Here to download HijackThis programSave HijackThis to your desktop.Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)copy and paste hijackthis report into the topic"information and logs"In your next post I need the followingLog From MBAMreport from Hijackthislet me know of any problems you may have hadHow is the computer doing now?Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 10, 2013 Author ID:701090 Share Posted July 10, 2013 Hi GringoI am working through the steps above. I downloaded Revo and none of the programs you listed are still on my computer. That is good news. I did see a program called VG Video Downloader Version 2. It looks a lot like the Video Grabber icon I was initially having problems with. Should I uninstall it or is it something different. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 10, 2013 Staff ID:701227 Share Posted July 10, 2013 looks the same to me and even if it is not - you do not recognize it so go ahead and remove it Link to post Share on other sites More sharing options...
HannahKJ Posted July 11, 2013 Author ID:701476 Share Posted July 11, 2013 Computer is working fine. No vGrabber webpage when doing online searches and no backup popups. MBAM Results Malwarebytes Anti-Malware 1.75.0.1300www.malwarebytes.org Database version: v2013.07.11.01 Windows 8 x64 NTFSInternet Explorer 10.0.9200.16599Hannah :: HANNAHS-LAPTOP [administrator] 2013-07-11 12:15:19 AMmbam-log-2013-07-11 (00-15-19).txt Scan type: Quick scanScan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 213892Time elapsed: 3 minute(s), 28 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) Hijackthis Results Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:29:29 AM, on 2013-07-11Platform: Unknown Windows (WinNT 6.02.1008)MSIE: Internet Explorer v10.0 (10.00.9200.16537)Boot mode: Normal Running processes:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exeC:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exeC:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exeC:\Windows\syswow64\wwahost.exeC:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exeC:\Program Files (x86)\Launch Manager\LManager.exeC:\Users\Hannah\Downloads\HijackThis.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\Google\Chrome\Application\chrome.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLLO4 - HKLM\..\Run: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -k -hO4 - HKLM\..\Run: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostartO4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silentO4 - HKUS\S-1-5-18\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')O4 - Global Startup: Acer Backup Manager Tray.lnk = C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exeO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exeO23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exeO23 - Service: Device Fast-lane Service (DeviceFastLaneService) - Acer Incorporated - C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exeO23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: EgisTec Ticket Service - Egis Technology Inc. - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exeO23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Power Management\ePowerSvc.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exeO23 - Service: Dritek RF Button Command Service (RfButtonDriverService) - Dritek System INC. - C:\Windows\RfBtnSvc64.exeO23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: ZAtheros Wlan Agent - Atheros - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe --End of file - 9316 bytes Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 11, 2013 Staff ID:701482 Share Posted July 11, 2013 Greetings These logs are looking very good, we are almost done!!! Just one more scan to go. :Remove unneeded start-up entries: This part of the fix is purely optional These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.Run HijackThis (rightclick and run as admin)Click on the Scan buttonPut a check beside all of the items listed below (if present):O4 - HKLM\..\Run: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent Close all open windows and browsers/email, etc...Click on the "Fix Checked" buttonWhen completed, close the application. NOTE**You can research each of those lines >here< and see if you want to keep them or not just copy the name between the brackets and paste into the search space O4 - HKLM\..\Run: [IntelliPoint] Eset Online Scanner **Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin Go Eset web page to run an online scanner from ESET.Turn off the real time scanner of any existing antivirus program while performing the online scanclick on the Run ESET Online Scanner buttonTick the box next to YES, I accept the Terms of Use.Click StartWhen asked, allow the add/on to be installedClick StartMake sure that the option Remove found threats is untickedClick on Advanced Settings, ensure the optionsScan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.Click Scanwait for the virus definitions to be downloadedWait for the scan to finishWhen the scan is completeIf no threats were foundput a checkmark in "Uninstall application on close"close programreport to me that nothing was foundIf threats were foundclick on "list of threats found"click on "export to text file" and save it as ESET SCAN and save to the desktopClick on backput a checkmark in "Uninstall application on close"click on finishclose programcopy and paste the report hereGringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 11, 2013 Author ID:701525 Share Posted July 11, 2013 Hi Gringo. Cleaned up the files in the startup and ran ESET Online. Two threats were found. Below is the log. C:\Users\Hannah\AppData\Roaming\0D1G1I1Q1B2Z1C1V0A1N1N1C1P1N1T2Z1F1C\Microsoft Security Essentials Packages\uninstaller.exe a variant of Win32/InstallCore.AZ applicationC:\Windows\WinSxS\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.2.9200.16420_none_6a959d710119733a\TabTip.exe probably unknown CRYPT.COM virus Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 11, 2013 Staff ID:701533 Share Posted July 11, 2013 Hello HannahKJ There are some minor things in your online scan that should be removed.delete filesCopy all text in the code box (below)...to Notepad.@echo offdel /f /s /q "C:\Users\Hannah\AppData\Roaming\0D1G1I1Q1B2Z1C1V0A1N1N1C1P1N1T2Z1F1C\Microsoft Security Essentials Packages\uninstaller.exe"del /f /s /q "C:\Windows\WinSxS\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.2.9200.16420_none_6a959d710119733a\TabTip.exe"del %0Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"It should look like this: <--XP<--vistaDouble click on delfile.bat to execute it.A black CMD window will flash, then disappear...this is normal.The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.:Why we need to remove some of our tools:Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.:DeFogger:Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.To re-enable your Emulation drivers, double click DeFogger to run the tool.The application window will appearClick the Re-enable button to re-enable your CD Emulation driversClick Yes to continueA 'Finished!' message will appearClick OKDeFogger will now ask to reboot the machine - click OK.Your Emulation drivers are now re-enabled.:Uninstall ComboFix:turn off all active protection softwarepush the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)please copy and past the following into the box ComboFix /Uninstall and click OK.Note the space between the X and the /Uninstall, it needs to be there.:Remove the rest of our tools:Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.Double-click OTCleanIt.exe.Click the CleanUp! button.Select Yes when the "Begin cleanup Process?" prompt appears.If you are prompted to Reboot during the cleanup, select Yes.The tool will delete itself once it finishes, if not delete it by yourself.If asked to restart the computer, please do soNote: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.:The programs you can keep:Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstallsCCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleanerMalwarebytes' Anti-Malware The Gold standerd today in antimalware scanners:Security programs:One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It istotally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)Note** If you decide to install MSE you will need to uninstall your present Antivirus:Security awareness:It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft articleStrong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable JavaThe other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.Here are some articles that are must reads and should be read by everybody in your household that uses the internetinternetsafetyInternet Safety for KidsHere is some more reading for you from some of my collegesPC Safety and Security - What Do I Need? from my friends at Tech Support ForumCOMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removalquoted from Tech Support ForumConclusionThere is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PMMy help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.Gringo Link to post Share on other sites More sharing options...
HannahKJ Posted July 11, 2013 Author ID:701776 Share Posted July 11, 2013 Hey GringoThanks for your help cleaning up my daughter's laptop. It is working much better. I have cleaned up the files we downloaded and will add WinPatrol and Malwarebytes Pro. I will touch base in the next couple of days to let you know how things are going.Thanks Again. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted July 12, 2013 Staff ID:701978 Share Posted July 12, 2013 You are more than welcome and glad I was able to help Gringo Link to post Share on other sites More sharing options...
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