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vGrabber


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My Windows 8 Laptop has vGrabber. Is there anyway of getting rid of this?  Below are the two files requested.

 

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 2012-12-26 2:03:47 AM
System Uptime: 2013-07-04 3:15:15 PM (53 hours ago)
.
Motherboard: Acer |  | Aspire V5-471
Processor: Intel® Core i5-3317U CPU @ 1.70GHz | CPU Socket - U3E1 | 1701/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 225 GiB total, 155.861 GiB free.
D: is FIXED (NTFS) - 225 GiB total, 225.371 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Description: Bluetooth USB Module
Device ID: USB\VID_04CA&PID_3006\6&325F4DD8&0&4
Manufacturer: Qualcomm Atheros Communications
Name: Bluetooth USB Module
PNP Device ID: USB\VID_04CA&PID_3006\6&325F4DD8&0&4
Service: BTHUSB
.
==== System Restore Points ===================
.
RP31: 2013-06-22 11:26:26 AM - Windows Update
RP32: 2013-07-01 4:17:55 PM - Scheduled Checkpoint
RP33: 2013-07-04 2:59:13 PM - Removed Norton Online Backup
.
==== Installed Programs ======================
.
 clear.fi SDK- Movie 2
 clear.fi SDK - Video 2
Acer Backup Manager
Acer Device Fast-lane
Acer Instant Update Service
Acer Power Management
Acer Recovery Management
AcerCloud Docs
AcerCloud Portal
Agatha Christie - Death on the Nile
Aloha TriPeaks
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Babylon toolbar
Backup Manager v4
Bejeweled 3
Bonjour
Canon MG6100 series MP Drivers
clear.fi Media
clear.fi Photo
Cradle Of Egypt Collector's Edition
CyberLink MediaEspresso 6.5
DefaultTab
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Delicious: Emily's True Love Premium Edition
Dolby Advanced Audio v2
EA Download Manager
eBay Worldwide
ETDWare PS/2-X64 11.6.4.001_WHQL
Final Drive: Nitro
FlashPlayer
Identity Card
Intel® Management Engine Components
Intel® Processor Graphics
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
iTunes
Jewel Match 3
Launch Manager
Live Updater
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Essentials Packages
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft WSE 3.0 Runtime
MixiDJ Toolbar
MyPC Backup
Mystery P.I. - Curious Case of Counterfeit Cove
MyWinLocker
MyWinLocker 4
MyWinLocker Suite
NTI Media Maker 9
Office Addin
Office Addin 2003
Peggle Nights
Penguins!
Plants vs. Zombies - Game of the Year
Polar Bowler
Polar Golfer
Qualcomm Atheros Bluetooth Suite (64)
Qualcomm Atheros WiFi Driver Installation
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Shared C Run-time for x64
Shredder
Spotify
Tales of Lagoona
The Sims™ 3
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Update Installer for WildTangent Games App
Video Downloader version 2.0
Visual Studio 2005 Tools for Office Second Edition Runtime
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
Wajam
WildTangent Games
WildTangent Games App
Yontoo 1.12.02
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
2013-07-03 9:50:10 AM, Error: Service Control Manager [7046]  - The following service has repeatedly stopped responding to service control requests: McAfee Network Agent Contact the service vendor or the system administrator about whether to disable this service until the problem is identified. You may have to restart the computer in safe mode before you can disable the service.
2013-07-03 9:49:40 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McAfee SiteAdvisor Service service.
2013-07-03 9:49:10 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the McNASvc service.
2013-06-29 11:18:18 AM, Error: Tcpip [4199]  - The system detected an address conflict for IP address 192.168.0.11 with the system having network hardware address 00-19-D1-1D-42-C2. Network operations on this system may be disrupted as a result.
.
==== End Of File ===========================

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537
Run by Hannah at 20:36:56 on 2013-07-06
Microsoft Windows 8  6.2.9200.0.1252.2.1033.18.7988.5000 [GMT -4:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe
C:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
C:\Windows\RfBtnSvc64.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe
C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\Launch Manager\LMutilps32.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Launch Manager\MMDx64Fx.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
c:\Program Files (x86)\Bluetooth Suite\BtTray.exe
c:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
C:\Dolby PCEE4\pcee4.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Acer\Acer Power Management\ePowerTray.exe
C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files\EgisTec IPS\PMMUpdate.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\syswow64\wwahost.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\WindowsApps\Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbwe\glcnd.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WindowsApps\AcerIncorporated.AcerExplorer_1.0.0.3002_neutral__48frkmn4z8aw4\AcerExplorer.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve
mURLSearchHooks: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dll
mWinlogon: Userinit = userinit.exe,
BHO: Babylon toolbar helper: {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.11.10\bh\BabylonToolbar.dll
BHO: DefaultTab Browser Helper: {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
BHO: Wajam: {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files (x86)\Wajam\IE\priam_bho.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dll
BHO: Yontoo: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo\YontooIEClient.dll
TB: MixiDJ Toolbar: {C0C2693D-2EE8-47B4-9DF7-B67A0EE31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dll
TB: MixiDJ Toolbar: {c0c2693d-2ee8-47b4-9df7-b67a0ee31988} - C:\Program Files (x86)\MixiDJ\prxtbMixi.dll
TB: Babylon Toolbar: {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files (x86)\BabylonToolbar\BabylonToolbar\1.8.11.10\BabylonToolbarTlbr.dll
uRun: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
uRunOnce: [spUninstallDeleteDir] rmdir /s /q "C:\Users\Hannah\AppData\Roaming\SearchProtect"
mRun: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -k -h
mRun: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart
mRun: [LManager] <no file>
mRunOnce: [spUninstallCleanUp] REG delete HKEY_CURRENT_USER\Software\SearchProtect /f
dRun: [searchProtect] \SearchProtect\bin\cltmng.exe
dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid}
StartupFolder: C:\Users\Hannah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ACERBA~1.LNK - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: DisableCAD = dword:1
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 208.67.222.222 208.67.222.220
TCP: Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3} : DHCPNameServer = 208.67.222.222 208.67.222.220
TCP: Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3}\943494F57457563747 : DHCPNameServer = 208.67.222.222 208.67.220.220
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [btPreLoad] "C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe"
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-mPolicies-System: DisableCAD = dword:1
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-8-18 645952]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\Drivers\mwlPSDFilter.sys [2012-9-13 22648]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\Drivers\mwlPSDNserv.sys [2012-9-13 20520]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\Drivers\mwlPSDVDisk.sys [2012-9-13 62776]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-7-31 207488]
R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-5-21 32808]
R2 CCDMonitorService;CCDMonitorService;C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [2013-1-24 2615368]
R2 DefaultTabUpdate;DefaultTabUpdate;C:\Users\Hannah\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe [2013-2-8 107520]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2012-9-13 348784]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-9-13 166720]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-4-14 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-4-14 701512]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2012-8-23 259136]
R2 RfButtonDriverService;Dritek RF Button Command Service;C:\Windows\RfBtnSvc64.exe [2012-9-13 93296]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-9-13 365376]
R2 WajamUpdater;WajamUpdater;C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe [2013-3-28 109064]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [2012-9-13 81536]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\Drivers\btath_bus.sys [2012-9-13 33944]
R3 ePowerSvc;ePower Service;C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe [2012-8-22 658576]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\Drivers\ETD.sys [2012-9-13 315280]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-9-13 342528]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2013-4-14 25928]
R3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;C:\Windows\System32\Drivers\aPs2Kb2Hid.sys [2012-9-13 26736]
R3 RSBASTOR;Realtek PCIE CardReader Driver - BA;C:\Windows\System32\Drivers\RtsBaStor.sys [2012-8-18 294544]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-9-13 683664]
S3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\Drivers\btath_flt.sys [2012-9-13 88728]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\Drivers\btath_a2dp.sys [2012-9-13 344216]
S3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\Drivers\btath_avdt.sys [2012-9-13 114840]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\Drivers\btath_hcrp.sys [2012-9-13 178840]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\Drivers\btath_lwflt.sys [2012-9-13 76952]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\Drivers\btath_rcp.sys [2012-9-13 135832]
S3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-9-13 574616]
S3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
S3 DeviceFastLaneService;Device Fast-lane Service;C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [2012-8-23 468624]
S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2012-7-11 174160]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\Drivers\usbaapl64.sys [2012-9-28 53760]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-25 198656]
.
=============== Created Last 30 ================
.
2013-07-07 00:28:27 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{90DDB03B-F6EC-4BAF-8B38-2188F2BAD5EF}\mpengine.dll
2013-07-06 23:24:28 9552976 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2013-07-04 15:36:23 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-06-21 15:19:51 17271808 ----a-w- C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-21 15:19:50 16642560 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-20 20:51:19 888320 ----a-w- C:\Windows\System32\autochk.exe
2013-06-20 20:51:19 793088 ----a-w- C:\Windows\SysWow64\autochk.exe
2013-06-20 20:51:19 542208 ----a-w- C:\Windows\System32\untfs.dll
2013-06-20 20:51:19 482816 ----a-w- C:\Windows\SysWow64\untfs.dll
2013-06-20 20:51:18 1300992 ----a-w- C:\Windows\System32\gdi32.dll
2013-06-20 20:51:17 1022464 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-06-20 20:49:42 733184 ----a-w- C:\Windows\System32\win32spl.dll
2013-06-18 20:59:29 2233600 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-06-18 20:46:13 1889280 ----a-w- C:\Windows\System32\crypt32.dll
2013-06-18 20:46:13 1569792 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-06-18 20:46:12 1255936 ----a-w- C:\Windows\System32\certutil.exe
2013-06-18 20:46:11 68096 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-06-18 20:46:11 141312 ----a-w- C:\Windows\System32\cryptnet.dll
2013-06-18 20:46:11 109056 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-06-18 20:46:11 1013248 ----a-w- C:\Windows\SysWow64\certutil.exe
2013-06-14 14:54:26 144384 ----a-w- C:\Windows\System32\tssdisai.dll
2013-06-12 04:07:30 30720 ----a-w- C:\Windows\System32\cryptdlg.dll
2013-06-12 04:07:30 25088 ----a-w- C:\Windows\SysWow64\cryptdlg.dll
2013-06-10 04:04:47 3552768 ----a-w- C:\Windows\System32\tquery.dll
2013-06-10 04:03:45 1455368 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-06-10 04:03:31 2851840 ----a-w- C:\Windows\System32\esent.dll
2013-06-10 04:03:31 2382336 ----a-w- C:\Windows\SysWow64\esent.dll
.
==================== Find3M  ====================
.
2013-07-04 19:15:19 53284 ----a-w- C:\Windows\System32\wpbbin.exe
2013-06-04 22:09:22 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-04 22:09:22 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-15 22:37:03 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2013-05-15 22:35:49 53760 ----a-w- C:\Windows\System32\UXInit.dll
2013-05-14 13:14:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-05-14 09:23:31 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-05-04 07:58:17 120736 ----a-w- C:\Windows\System32\AuthHost.exe
2013-05-04 07:34:17 446720 ----a-w- C:\Windows\System32\drivers\USBHUB3.SYS
2013-05-04 07:34:17 213248 ----a-w- C:\Windows\System32\drivers\UCX01000.SYS
2013-05-04 07:34:15 284416 ----a-w- C:\Windows\System32\drivers\spaceport.sys
2013-05-04 06:59:56 39424 ----a-w- C:\Windows\System32\wuapp.exe
2013-05-04 06:59:51 1483776 ----a-w- C:\Windows\System32\VSSVC.exe
2013-05-04 06:59:36 812544 ----a-w- C:\Windows\System32\Magnify.exe
2013-05-04 06:59:25 98304 ----a-w- C:\Windows\System32\wudriver.dll
2013-05-04 06:59:25 251904 ----a-w- C:\Windows\System32\WUSettingsProvider.dll
2013-05-04 06:59:25 141824 ----a-w- C:\Windows\System32\wuwebv.dll
2013-05-04 06:59:24 1619968 ----a-w- C:\Windows\System32\wucltux.dll
2013-05-04 06:59:08 13644288 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll
2013-05-04 06:58:54 328192 ----a-w- C:\Windows\System32\ubpm.dll
2013-05-04 06:58:54 10116096 ----a-w- C:\Windows\System32\twinui.dll
2013-05-04 06:58:49 173568 ----a-w- C:\Windows\System32\storewuauth.dll
2013-05-04 06:58:49 1332736 ----a-w- C:\Windows\System32\sysmain.dll
2013-05-04 06:58:48 330240 ----a-w- C:\Windows\System32\stobject.dll
2013-05-04 06:58:28 93696 ----a-w- C:\Windows\System32\psmsrv.dll
2013-05-04 06:58:02 470528 ----a-w- C:\Windows\System32\netprofmsvc.dll
2013-05-04 06:58:02 151552 ----a-w- C:\Windows\System32\netprofm.dll
2013-05-04 06:58:01 169984 ----a-w- C:\Windows\System32\netplwiz.dll
2013-05-04 06:57:59 17408 ----a-w- C:\Windows\System32\muifontsetup.dll
2013-05-04 06:57:46 560640 ----a-w- C:\Windows\System32\mfmp4srcsnk.dll
2013-05-04 06:57:15 501760 ----a-w- C:\Windows\System32\DevicePairing.dll
2013-05-04 06:57:05 179712 ----a-w- C:\Windows\System32\bisrv.dll
2013-05-04 06:57:05 122368 ----a-w- C:\Windows\System32\biwinrt.dll
2013-05-04 06:57:04 389120 ----a-w- C:\Windows\System32\BCP47Langs.dll
2013-05-04 06:57:04 2305024 ----a-w- C:\Windows\System32\authui.dll
2013-05-04 06:57:00 708096 ----a-w- C:\Windows\System32\AppXDeploymentExtensions.dll
2013-05-04 06:57:00 1131520 ----a-w- C:\Windows\System32\AppXDeploymentServer.dll
2013-05-04 06:56:53 419840 ----a-w- C:\Windows\System32\intl.cpl
2013-05-04 04:58:34 34304 ----a-w- C:\Windows\SysWow64\wuapp.exe
2013-05-04 04:58:14 758784 ----a-w- C:\Windows\SysWow64\Magnify.exe
2013-05-04 04:58:02 83968 ----a-w- C:\Windows\SysWow64\wudriver.dll
2013-05-04 04:58:02 125952 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2013-05-04 04:57:49 10788864 ----a-w- C:\Windows\SysWow64\Windows.UI.Xaml.dll
2013-05-04 04:57:39 8857088 ----a-w- C:\Windows\SysWow64\twinui.dll
2013-05-04 04:57:39 247296 ----a-w- C:\Windows\SysWow64\ubpm.dll
2013-05-04 04:57:35 303616 ----a-w- C:\Windows\SysWow64\stobject.dll
2013-05-04 04:57:16 18432 ----a-w- C:\Windows\SysWow64\npmproxy.dll
2013-05-04 04:57:04 151040 ----a-w- C:\Windows\SysWow64\netplwiz.dll
2013-05-04 04:57:04 115712 ----a-w- C:\Windows\SysWow64\netprofm.dll
2013-05-04 04:57:02 14336 ----a-w- C:\Windows\SysWow64\muifontsetup.dll
2013-05-04 04:56:48 411136 ----a-w- C:\Windows\SysWow64\mfmp4srcsnk.dll
2013-05-04 04:56:14 449536 ----a-w- C:\Windows\SysWow64\DevicePairing.dll
2013-05-04 04:56:06 92160 ----a-w- C:\Windows\SysWow64\biwinrt.dll
2013-05-04 04:56:05 309760 ----a-w- C:\Windows\SysWow64\BCP47Langs.dll
2013-05-04 04:56:05 2035712 ----a-w- C:\Windows\SysWow64\authui.dll
2013-05-04 04:55:58 389632 ----a-w- C:\Windows\SysWow64\intl.cpl
2013-05-04 04:51:38 14848 ----a-w- C:\Windows\System32\rars.rs
2013-05-04 04:48:33 83968 ----a-w- C:\Windows\System32\drivers\hidclass.sys
2013-05-04 04:48:26 27648 ----a-w- C:\Windows\System32\drivers\hidusb.sys
2013-05-04 04:47:02 427520 ----a-w- C:\Windows\System32\drivers\rdbss.sys
2013-05-04 04:10:47 14848 ----a-w- C:\Windows\SysWow64\rars.rs
2013-04-29 23:53:07 1169609 ----a-w- C:\Windows\unins000.exe
2013-04-28 22:30:55 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-04-28 22:30:12 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-04-28 22:28:33 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-04-28 22:28:29 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2013-04-28 22:28:00 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-04-13 05:56:35 444416 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-11 06:40:48 6987528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-04-09 05:33:02 489576 ----a-w- C:\Windows\System32\AudioEng.dll
2013-04-09 05:33:02 446792 ----a-w- C:\Windows\System32\AudioSes.dll
2013-04-09 05:33:02 253544 ----a-w- C:\Windows\System32\audiodg.exe
2013-04-09 05:20:02 86280 ----a-w- C:\Windows\System32\kdnet.dll
2013-04-09 05:20:02 306952 ----a-w- C:\Windows\System32\kd_02_10ec.dll
2013-04-09 05:18:05 77960 ----a-w- C:\Windows\System32\kdvm.dll
2013-04-09 05:17:57 1829408 ----a-w- C:\Windows\System32\ntdll.dll
2013-04-09 04:52:07 816128 ----a-w- C:\Windows\System32\SearchIndexer.exe
2013-04-09 04:52:07 373760 ----a-w- C:\Windows\System32\SearchProtocolHost.exe
2013-04-09 04:52:07 197120 ----a-w- C:\Windows\System32\SearchFilterHost.exe
2013-04-09 04:52:07 126464 ----a-w- C:\Windows\System32\Robocopy.exe
2013-04-09 04:52:06 804352 ----a-w- C:\Windows\System32\RecoveryDrive.exe
2013-04-09 04:51:51 367616 ----a-w- C:\Windows\System32\conhost.exe
2013-04-09 04:51:45 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2013-04-09 04:51:41 99840 ----a-w- C:\Windows\System32\wscsvc.dll
2013-04-09 04:51:41 456704 ----a-w- C:\Windows\System32\wpncore.dll
2013-04-09 04:51:17 595456 ----a-w- C:\Windows\System32\Windows.Networking.dll
2013-04-09 04:51:17 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll
2013-04-09 04:50:53 414720 ----a-w- C:\Windows\System32\GenuineCenter.dll
2013-04-09 04:50:39 422400 ----a-w- C:\Windows\System32\schannel.dll
2013-04-09 04:50:39 1285632 ----a-w- C:\Windows\System32\schedsvc.dll
2013-04-09 04:50:03 96256 ----a-w- C:\Windows\System32\mssprxy.dll
2013-04-09 04:50:03 745984 ----a-w- C:\Windows\System32\mssvp.dll
2013-04-09 04:50:03 2107904 ----a-w- C:\Windows\System32\mssrch.dll
2013-04-09 04:50:02 65024 ----a-w- C:\Windows\System32\msscntrs.dll
2013-04-09 04:50:02 435200 ----a-w- C:\Windows\System32\mssph.dll
2013-04-09 04:50:02 13824 ----a-w- C:\Windows\System32\msshooks.dll
2013-04-09 04:49:54 1444864 ----a-w- C:\Windows\System32\MSAudDecMFT.dll
2013-04-09 04:49:45 468992 ----a-w- C:\Windows\System32\MFMediaEngine.dll
2013-04-09 04:49:45 281088 ----a-w- C:\Windows\System32\mfreadwrite.dll
2013-04-09 04:49:36 817152 ----a-w- C:\Windows\System32\kerberos.dll
.
============= FINISH: 20:37:03.14 ===============

 

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  • Staff

Hello HannahKJ

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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AdwCleaner log file. I was able to open Internet Explorer after running this without vGrabber opening a window. Now running Junkware Removal.

 

# AdwCleaner v2.304 - Logfile created 07/07/2013 at 09:28:43
# Updated 03/07/2013 by Xplode
# Operating system : Windows 8  (64 bits)
# User : Hannah - HANNAHS-LAPTOP
# Boot Mode : Normal
# Running from : C:\Users\Hannah\Downloads\AdwCleaner.exe
# Option [Delete]

***** [services] *****

Stopped & Deleted : DefaultTabUpdate
Stopped & Deleted : WajamUpdater

***** [Files / Folders] *****

File Deleted : C:\END
Folder Deleted : C:\Program Files (x86)\BabylonToolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\mixidj
Folder Deleted : C:\Program Files (x86)\Wajam
Folder Deleted : C:\Program Files (x86)\Yontoo
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Users\Hannah\AppData\Local\Conduit
Folder Deleted : C:\Users\Hannah\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Hannah\AppData\LocalLow\mixidj
Folder Deleted : C:\Users\Hannah\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Hannah\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Hannah\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Video Downloader
Folder Deleted : C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
Key Deleted : HKCU\Software\AppDataLow\Software\mixidj
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\BabylonToolbar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\DefaultTab
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\Wajam
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\BabylonToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{35C1605E-438B-4D64-AAB1-8885F097A9B1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\priam_bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\b
Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd
Key Deleted : HKLM\SOFTWARE\Classes\Babylon.dskBnd.1
Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\bbylnApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.BabylonESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3272718
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3293216
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{095BFD3C-4602-4FE1-96F1-AEFAFBFD067D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{35C1605E-438B-4D64-AAB1-8885F097A9B1}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6E8BF012-2C85-4834-B10A-1B31AF173D70}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamBHO.1
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader
Key Deleted : HKLM\SOFTWARE\Classes\wajam.WajamDownloader.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{5CF209CF-1B8A-4D23-A927-1165BE2AEFD8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\Software\mixidj
Key Deleted : HKLM\Software\Wajam
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{291BCCC1-6890-484A-89D3-318C928DAC1B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5CF209CF-1B8A-4D23-A927-1165BE2AEFD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{5D64294B-1341-4FE7-B6D8-7C36828D4DD5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B8276A94-891D-453C-9FF3-715C042A2575}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{FFB9ADCB-8C79-4C29-81D3-74D46A93D370}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8375D9C8-634F-4ECB-8CF5-C7416BA5D542}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BF72EB20-7CD2-4553-99FB-906B89CA0DAF}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F99463F7-6D26-47C6-9D68-100319F713C1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\BabylonToolbar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ Toolbar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Wajam
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{431532BD-0AE1-4ABC-BE8C-919F3D1332E2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{44C3C1DB-2127-433C-98EC-4C9412B5FC3A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D5132DD-BB2B-4249-B5E0-D145A8C982E1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{706D4A4B-184A-4434-B331-296B07493D2D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8BE10F21-185F-4CA0-B789-9921674C3993}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94C0B25D-3359-4B10-B227-F96A77DB773F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B0B75FBA-7288-4FD3-A9EB-7EE27FA65599}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B173667F-8395-4317-8DD6-45AD1FE00047}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B32672B3-F656-46E0-B584-FE61C0BB6037}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2434722-5C85-4CA0-BA69-1B67E7AB3D68}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2996524-2187-441F-A398-CD6CB6B3D020}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E047E227-5342-4D94-80F7-CFB154BF55BD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E3F79BE9-24D4-4F4D-8C13-DF2C9899F82E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E77EEF95-3E83-4BB8-9C0D-4A5163774997}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FD8F79A0-D2E2-4FA2-AEAF-393EAC8064F7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{98889811-442D-49DD-99D7-DC866BE87DBC}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{C0C2693D-2EE8-47B4-9DF7-B67A0EE31988}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

*************************

AdwCleaner[s1].txt - [14855 octets] - [07/07/2013 09:28:43]

########## EOF - C:\AdwCleaner[s1].txt - [14916 octets] ##########

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I had a hard time getting to the Junkware Removal Tool. When clicking to download, I appeared to be redirected to a webpage Reimage (I think). I finally got to the right spot, downloaded and ran the tool. Below is the report.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 8 x64
Ran by Hannah on 2013-07-07 at  9:46:58.12
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{66A160BF-28EA-4453-BF4A-7CFCA3424BD7}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CEB20A80-BF01-4F17-8DCF-259C00B0B248}

 

~~~ Files

Successfully deleted: [File] C:\Windows\prefetch\MYBABYLONTB.EXE-A574807B.pf

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Hannah\appdata\local\software"

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 2013-07-07 at  9:49:47.24
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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  • Staff

Hello HannahKJ

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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I downloaded  the ComboFix and disabled my virus protection, but when I tried to run the ComboFix I get a message that ComboFix no longer supports the operating system. Windows 2000 is no longer supported.  My operating system is windows 8 which is supported. Any thoughts?

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  • Staff

Hello HannahKJ

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.

  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
Gringo
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Here is the OTL Log File

 

OTL logfile created on: 2013-07-07 9:19:16 PM - Run 1

OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Hannah\Downloads

64bit- An unknown product  (Version = 6.2.9200) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16599)

Locale: 00001009 | Country: Canada | Language: ENC | Date Format: yyyy-MM-dd

 

7.80 Gb Total Physical Memory | 6.02 Gb Available Physical Memory | 77.23% Memory free

16.80 Gb Paging File | 14.39 Gb Available in Paging File | 85.66% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

 

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 225.49 Gb Total Space | 158.16 Gb Free Space | 70.14% Space Free | Partition Type: NTFS

Drive D: | 225.49 Gb Total Space | 225.37 Gb Free Space | 99.95% Space Free | Partition Type: NTFS

 

Computer Name: HANNAHS-LAPTOP | User Name: Hannah | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

 

========== Processes (SafeList) ==========

 

PRC - C:\Users\Hannah\Downloads\OTL.exe (OldTimer Tools)

PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

PRC - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe (Acer Incorporated)

PRC - C:\Windows\SysWOW64\WWAHost.exe (Microsoft Corporation)

PRC - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe (NTI Corporation)

PRC - C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe (NTI Corporation)

PRC - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe ()

PRC - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe ()

PRC - C:\Program Files (x86)\Launch Manager\LMutilps32.exe (Dritek System Inc.)

PRC - C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)

PRC - C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)

PRC - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe (Atheros)

PRC - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe ()

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

PRC - C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe (CyberLink)

PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)

 

 

========== Modules (No Company Name) ==========

 

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\da04cb0eeee804dc97cac658c87f1457\System.Core.ni.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppgooglenaclpluginchrome.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libglesv2.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\libegl.dll ()

MOD - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ffmpegsumo.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\5cb0754debdf19b9f0d63d4d8721f532\System.Windows.Forms.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\CustomMarshalers\38b47b5452863bcadb6b731fe6c5198f\CustomMarshalers.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\ae31f7dc9817e359d05c9c8efdd5f359\System.Xml.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\7e6b074d3f3e3cc8e0270a3552c47aaa\System.Drawing.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\28c2c6e7f48ff80c680a97b08df66a72\System.ni.dll ()

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8d2929ad589e1092eb62a43424361465\mscorlib.ni.dll ()

MOD - C:\Windows\assembly\GAC\Microsoft.mshtml\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.mshtml.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll ()

MOD - C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll ()

MOD - C:\Program Files (x86)\NTI\Acer Backup Manager\sqlite3.dll ()

MOD - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe ()

MOD - C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe ()

MOD - C:\Windows\assembly\GAC_32\CustomMarshalers\2.0.0.0__b03f5f7f11d50a3a\CustomMarshalers.dll ()

MOD - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\magic.dll ()

MOD - C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe ()

 

 

========== Services (SafeList) ==========

 

SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)

SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)

SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)

SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)

SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)

SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)

SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)

SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)

SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)

SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)

SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)

SRV:64bit: - (DeviceFastLaneService) -- C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe (Acer Incorporated)

SRV:64bit: - (ePowerSvc) -- C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe (Acer Incorporated)

SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)

SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)

SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)

SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)

SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)

SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)

SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)

SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)

SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)

SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)

SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)

SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)

SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)

SRV:64bit: - (Intel® -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel® Corporation)

SRV - (BackupStack) -- C:\Program Files (x86)\MyPC Backup\BackupStack.exe (Just Develop It)

SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe (Malwarebytes Corporation)

SRV - (MBAMScheduler) -- C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe (Malwarebytes Corporation)

SRV - (CCDMonitorService) -- C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe (Acer Incorporated)

SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)

SRV - (RfButtonDriverService) -- C:\Windows\RfBtnSvc64.exe (Dritek System INC.)

SRV - (NTI IScheduleSvc) -- C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe (NTI Corporation)

SRV - (DsiWMIService) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe (Dritek System Inc.)

SRV - (FLEXnet Licensing Service) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe (Acresso Software Inc.)

SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)

SRV - (ZAtheros Wlan Agent) -- C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe (Atheros)

SRV - (AtherosSvc) -- C:\Program Files (x86)\Bluetooth Suite\AdminService.exe (Qualcomm Atheros Commnucations)

SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)

SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)

SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)

SRV - (EgisTec Ticket Service) -- C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe (Egis Technology Inc. )

SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)

SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)

 

 

========== Driver Services (SafeList) ==========

 

DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)

DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)

DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)

DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\Drivers\mbam.sys (Malwarebytes Corporation)

DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)

DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)

DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)

DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)

DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)

DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)

DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)

DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)

DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)

DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)

DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)

DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)

DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)

DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)

DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)

DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\Drivers\usbaapl64.sys (Apple, Inc.)

DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)

DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)

DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)

DRV:64bit: - (mwlPSDVDisk) -- C:\Windows\SysNative\Drivers\mwlPSDVDisk.sys (Egis Technology Inc.)

DRV:64bit: - (mwlPSDFilter) -- C:\Windows\SysNative\Drivers\mwlPSDFilter.sys (Egis Technology Inc.)

DRV:64bit: - (mwlPSDNServ) -- C:\Windows\SysNative\Drivers\mwlPSDNserv.sys (Egis Technology Inc.)

DRV:64bit: - (Ps2Kb2Hid) -- C:\Windows\SysNative\Drivers\aPs2Kb2Hid.sys (Dritek System Inc.)

DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\Drivers\GEARAspiWDM.sys (GEAR Software Inc.)

DRV:64bit: - (ETD) -- C:\Windows\SysNative\Drivers\ETD.sys (ELAN Microelectronics Corp.)

DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)

DRV:64bit: - (BtFilter) -- C:\Windows\SysNative\Drivers\btfilter.sys (Qualcomm Atheros)

DRV:64bit: - (BTATH_RCP) -- C:\Windows\SysNative\Drivers\btath_rcp.sys (Qualcomm Atheros)

DRV:64bit: - (BTATH_LWFLT) -- C:\Windows\SysNative\Drivers\btath_lwflt.sys (Qualcomm Atheros)

DRV:64bit: - (BTATH_HCRP) -- C:\Windows\SysNative\Drivers\btath_hcrp.sys (Qualcomm Atheros)

DRV:64bit: - (AthBTPort) -- C:\Windows\SysNative\Drivers\btath_flt.sys (Qualcomm Atheros)

DRV:64bit: - (BTATH_A2DP) -- C:\Windows\SysNative\Drivers\btath_a2dp.sys (Qualcomm Atheros)

DRV:64bit: - (btath_avdt) -- C:\Windows\SysNative\Drivers\btath_avdt.sys (Qualcomm Atheros)

DRV:64bit: - (BTATH_BUS) -- C:\Windows\SysNative\Drivers\btath_bus.sys (Qualcomm Atheros)

DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)

DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)

DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)

DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)

DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)

DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)

DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)

DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)

DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)

DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)

DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)

DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)

DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)

DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)

DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)

DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)

DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)

DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)

DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)

DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)

DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)

DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)

DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)

DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)

DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)

DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)

DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)

DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)

DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)

DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)

DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)

DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)

DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)

DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)

DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)

DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)

DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)

DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)

DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)

DRV:64bit: - (BthLEEnum) -- C:\Windows\SysNative\Drivers\BthLEEnum.sys (Microsoft Corporation)

DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)

DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)

DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)

DRV:64bit: - (athr) -- C:\Windows\SysNative\Drivers\athw8x.sys (Qualcomm Atheros Communications, Inc.)

DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)

DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)

DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel® Corporation)

DRV:64bit: - (RSBASTOR) -- C:\Windows\SysNative\Drivers\RtsBaStor.sys (Realtek Semiconductor Corp.)

DRV:64bit: - (RTL8168) -- C:\Windows\SysNative\Drivers\Rt630x64.sys (Realtek                                            )

DRV:64bit: - (b57nd60a) -- C:\Windows\SysNative\Drivers\b57nd60a.sys (Broadcom Corporation)

DRV:64bit: - (UBHelper) -- C:\Windows\SysNative\Drivers\UBHelper.sys (NTI Corporation)

DRV:64bit: - (NTIDrvr) -- C:\Windows\SysNative\Drivers\NTIDrvr.sys (NTI Corporation)

 

========== Standard Registry (SafeList) ==========

 

 

========== Internet Explorer ==========

 

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = 

IE:64bit: - HKLM\..\SearchScopes\{C2595474-028B-470C-94D1-41ED9D3A1F92}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAARJS

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = 

IE - HKLM\..\SearchScopes\{C2595474-028B-470C-94D1-41ED9D3A1F92}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MAARJS

 

 

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = 

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

 

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope = 

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

 

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope = 

 

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope = 

 

IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve

IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com

IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\..\SearchScopes,DefaultScope = {C2595474-028B-470C-94D1-41ED9D3A1F92}

IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

 

 

========== FireFox ==========

 

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)

FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()

 

FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\msktbird@mcafee.com: C:\Program Files\McAfee\MSK

 

[2013-04-14 22:08:27 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

 

========== Chrome  ==========

 

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}

CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\PepperFlash\pepflashplayer.dll

CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.116\pdf.dll

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL

CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.149\npGoogleUpdate3.dll

CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll

CHR - plugin: Intel\u00AE Identity Protection Technology (Enabled) = C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll

CHR - plugin: WildTangent Games App V2 Presence Detector (Enabled) = C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - Extension: Google Docs = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\

CHR - Extension: Google Drive = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\

CHR - Extension: YouTube = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\

CHR - Extension: Google Search = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Lilly Pulitzer Roses = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\iefolhnealeniobjoocgaeocoghiiojk\1_0\

CHR - Extension: Gmail = C:\Users\Hannah\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

 

O1 HOSTS File: ([2012-07-26 01:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts

O2:64bit: - BHO: (CIESpeechBHO Class) - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O4:64bit: - HKLM..\Run: [btPreLoad] C:\Program Files (x86)\Bluetooth Suite\BtPreLoad.exe ()

O4:64bit: - HKLM..\Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe (ELAN Microelectronics Corp.)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [Logitech Download Assistant] C:\Windows\SysNative\LogiLDA.dll (Logitech, Inc.)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)

O4 - HKLM..\Run: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe (NTI Corporation)

O4 - HKLM..\Run: [Dolby Advanced Audio v2] C:\Dolby PCEE4\pcee4.exe (Dolby Laboratories Inc.)

O4 - HKLM..\Run: [LManager]  File not found

O4 - HKU\.DEFAULT..\Run: [searchProtect] \SearchProtect\bin\cltmng.exe File not found

O4 - HKU\S-1-5-18..\Run: [searchProtect] \SearchProtect\bin\cltmng.exe File not found

O4 - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001..\Run: [EA Core] C:\Program Files (x86)\Electronic Arts\EADM\Core.exe (Electronic Arts)

O4 - Startup: C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableCAD = 1

O7 - HKU\S-1-5-21-1920262291-3781572808-4174771322-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145

O9:64bit: - Extra 'Tools' menuitem : Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 208.67.222.222 208.67.222.220

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{843C52D5-3811-4E69-8505-AF94619F6FC3}: DhcpNameServer = 208.67.222.222 208.67.222.220

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O30 - LSA: Security Packages - (livessp) -  File not found

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

 

========== Files/Folders - Created Within 30 Days ==========

 

[2013-07-07 09:56:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome

[2013-07-07 09:56:19 | 000,000,000 | ---D | C] -- C:\Users\Hannah\AppData\Local\Google

[2013-07-07 09:56:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google

[2013-07-07 09:46:56 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT

[2013-07-07 09:42:23 | 000,000,000 | ---D | C] -- C:\JRT

[2013-06-20 16:51:19 | 000,888,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\autochk.exe

[2013-06-20 16:51:19 | 000,793,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\autochk.exe

[2013-06-20 16:51:19 | 000,542,208 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\untfs.dll

[2013-06-20 16:51:19 | 000,482,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\untfs.dll

[2013-06-20 16:51:18 | 001,300,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\gdi32.dll

[2013-06-20 16:51:18 | 001,257,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kernel32.dll

[2013-06-20 16:50:58 | 013,644,288 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.UI.Xaml.dll

[2013-06-20 16:50:56 | 010,788,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.UI.Xaml.dll

[2013-06-20 16:50:54 | 010,116,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\twinui.dll

[2013-06-20 16:50:54 | 001,131,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AppXDeploymentServer.dll

[2013-06-20 16:50:52 | 000,470,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\netprofmsvc.dll

[2013-06-20 16:50:51 | 008,857,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\twinui.dll

[2013-06-20 16:50:51 | 002,305,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\authui.dll

[2013-06-20 16:50:51 | 000,760,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapi.dll

[2013-06-20 16:50:50 | 002,035,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\authui.dll

[2013-06-20 16:50:50 | 000,014,848 | ---- | C] (Microsoft) -- C:\Windows\SysWow64\rars.rs

[2013-06-20 16:50:50 | 000,014,848 | ---- | C] (Microsoft) -- C:\Windows\SysNative\rars.rs

[2013-06-20 16:50:49 | 000,708,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AppXDeploymentExtensions.dll

[2013-06-20 16:50:49 | 000,621,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapi.dll

[2013-06-20 16:50:49 | 000,446,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\USBHUB3.SYS

[2013-06-20 16:50:49 | 000,389,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\BCP47Langs.dll

[2013-06-20 16:50:49 | 000,330,240 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\stobject.dll

[2013-06-20 16:50:49 | 000,328,192 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ubpm.dll

[2013-06-20 16:50:49 | 000,247,296 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ubpm.dll

[2013-06-20 16:50:48 | 000,812,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Magnify.exe

[2013-06-20 16:50:48 | 000,560,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mfmp4srcsnk.dll

[2013-06-20 16:50:48 | 000,213,248 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\UCX01000.SYS

[2013-06-20 16:50:48 | 000,169,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\netplwiz.dll

[2013-06-20 16:50:48 | 000,151,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\netplwiz.dll

[2013-06-20 16:50:48 | 000,093,696 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\psmsrv.dll

[2013-06-20 16:50:47 | 000,501,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\DevicePairing.dll

[2013-06-20 16:50:47 | 000,419,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\intl.cpl

[2013-06-20 16:50:47 | 000,284,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\spaceport.sys

[2013-06-20 16:50:47 | 000,058,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuauclt.exe

[2013-06-20 16:50:46 | 001,619,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wucltux.dll

[2013-06-20 16:50:46 | 000,758,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Magnify.exe

[2013-06-20 16:50:46 | 000,449,536 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\DevicePairing.dll

[2013-06-20 16:50:46 | 000,120,736 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AuthHost.exe

[2013-06-20 16:50:46 | 000,083,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\hidclass.sys

[2013-06-20 16:50:45 | 000,251,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\WUSettingsProvider.dll

[2013-06-20 16:50:45 | 000,122,368 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\biwinrt.dll

[2013-06-20 16:50:45 | 000,092,160 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\biwinrt.dll

[2013-06-20 16:50:44 | 000,411,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mfmp4srcsnk.dll

[2013-06-20 16:50:44 | 000,389,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\intl.cpl

[2013-06-20 16:50:44 | 000,179,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\bisrv.dll

[2013-06-20 16:50:43 | 000,173,568 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\storewuauth.dll

[2013-06-20 16:50:43 | 000,141,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuwebv.dll

[2013-06-20 16:50:43 | 000,125,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuwebv.dll

[2013-06-20 16:50:42 | 000,309,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\BCP47Langs.dll

[2013-06-20 16:50:42 | 000,098,304 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wudriver.dll

[2013-06-20 16:50:41 | 000,083,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wudriver.dll

[2013-06-20 16:50:41 | 000,039,424 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wuapp.exe

[2013-06-20 16:50:41 | 000,017,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\muifontsetup.dll

[2013-06-20 16:50:39 | 000,034,304 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wuapp.exe

[2013-06-20 16:50:39 | 000,014,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\muifontsetup.dll

[2013-06-20 16:49:42 | 000,733,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\win32spl.dll

[2013-06-18 16:46:13 | 001,889,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\crypt32.dll

[2013-06-18 16:46:12 | 001,255,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\certutil.exe

[2013-06-18 16:46:11 | 001,013,248 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\certutil.exe

[2013-06-18 16:46:11 | 000,141,312 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cryptnet.dll

[2013-06-14 10:54:26 | 000,144,384 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tssdisai.dll

[2013-06-12 00:07:30 | 000,030,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\cryptdlg.dll

[2013-06-12 00:07:30 | 000,025,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\cryptdlg.dll

[2013-06-11 22:52:19 | 003,958,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll

[2013-06-11 22:52:16 | 000,915,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\uxtheme.dll

[2013-06-11 22:52:16 | 000,690,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll

[2013-06-11 22:52:16 | 000,603,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll

[2013-06-11 22:52:16 | 000,051,712 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ie4uinit.exe

[2013-06-11 22:52:15 | 000,855,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll

[2013-06-11 22:52:15 | 000,053,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\UXInit.dll

[2013-06-11 22:52:15 | 000,044,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\UXInit.dll

[2013-06-10 00:04:47 | 014,267,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wmp.dll

[2013-06-10 00:04:47 | 003,552,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\tquery.dll

[2013-06-10 00:04:46 | 011,878,912 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wmp.dll

[2013-06-10 00:04:45 | 002,107,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssrch.dll

[2013-06-10 00:04:44 | 002,767,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\tquery.dll

[2013-06-10 00:04:44 | 001,593,344 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssrch.dll

[2013-06-10 00:04:43 | 001,829,408 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntdll.dll

[2013-06-10 00:04:43 | 001,444,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MSAudDecMFT.dll

[2013-06-10 00:04:40 | 001,113,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MSAudDecMFT.dll

[2013-06-10 00:04:39 | 000,403,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssph.dll

[2013-06-10 00:04:39 | 000,306,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kd_02_10ec.dll

[2013-06-10 00:04:39 | 000,298,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\rsaenh.dll

[2013-06-10 00:04:38 | 000,489,576 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioEng.dll

[2013-06-10 00:04:38 | 000,446,792 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioSes.dll

[2013-06-10 00:04:38 | 000,373,760 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SearchProtocolHost.exe

[2013-06-10 00:04:37 | 000,435,200 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssph.dll

[2013-06-10 00:04:37 | 000,367,616 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\conhost.exe

[2013-06-10 00:04:37 | 000,172,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dwmredir.dll

[2013-06-10 00:04:36 | 000,595,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.dll

[2013-06-10 00:04:36 | 000,253,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\audiodg.exe

[2013-06-10 00:04:35 | 000,804,352 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\RecoveryDrive.exe

[2013-06-10 00:04:35 | 000,456,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\wpncore.dll

[2013-06-10 00:04:34 | 001,403,784 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winload.efi

[2013-06-10 00:04:34 | 001,267,424 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winload.exe

[2013-06-10 00:04:34 | 000,391,168 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Windows.Networking.BackgroundTransfer.dll

[2013-06-10 00:04:33 | 001,217,328 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winresume.efi

[2013-06-10 00:04:33 | 000,523,264 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\XpsGdiConverter.dll

[2013-06-10 00:04:32 | 001,093,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winresume.exe

[2013-06-10 00:04:32 | 000,659,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mssvp.dll

[2013-06-10 00:04:32 | 000,503,080 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ci.dll

[2013-06-10 00:04:32 | 000,468,992 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\MFMediaEngine.dll

[2013-06-10 00:04:32 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fhengine.dll

[2013-06-10 00:04:32 | 000,196,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\dmvdsitf.dll

[2013-06-10 00:04:31 | 000,411,136 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.dll

[2013-06-10 00:04:31 | 000,281,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mfreadwrite.dll

[2013-06-10 00:04:31 | 000,268,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Windows.Networking.BackgroundTransfer.dll

[2013-06-10 00:04:31 | 000,169,472 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\AudioEndpointBuilder.dll

[2013-06-10 00:04:30 | 000,123,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\wscapi.dll

[2013-06-10 00:04:29 | 000,197,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\SearchFilterHost.exe

[2013-06-10 00:04:29 | 000,126,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\Robocopy.exe

[2013-06-10 00:04:29 | 000,077,960 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kdvm.dll

[2013-06-10 00:04:28 | 000,210,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\iuilp.dll

[2013-06-10 00:04:28 | 000,106,496 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\Robocopy.exe

[2013-06-10 00:04:27 | 000,364,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XpsGdiConverter.dll

[2013-06-10 00:04:27 | 000,214,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mfreadwrite.dll

[2013-06-10 00:04:27 | 000,155,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\dmvdsitf.dll

[2013-06-10 00:04:27 | 000,086,280 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\kdnet.dll

[2013-06-10 00:04:26 | 000,745,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssvp.dll

[2013-06-10 00:04:25 | 000,414,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\GenuineCenter.dll

[2013-06-10 00:04:25 | 000,361,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\MFMediaEngine.dll

[2013-06-10 00:04:25 | 000,050,176 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\fmifs.dll

[2013-06-10 00:04:25 | 000,041,984 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\fmifs.dll

[2013-06-10 00:04:24 | 000,013,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msshooks.dll

[2013-06-10 00:04:23 | 000,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mssprxy.dll

[2013-06-10 00:04:23 | 000,065,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msscntrs.dll

[2013-06-10 00:04:23 | 000,010,752 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\msshooks.dll

[2013-06-10 00:03:31 | 002,851,840 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\esent.dll

[2013-06-10 00:03:31 | 002,382,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\esent.dll

[2013-06-08 11:22:40 | 000,000,000 | ---D | C] -- C:\Windows\Minidump

[2 C:\Users\Hannah\Documents\*.tmp files -> C:\Users\Hannah\Documents\*.tmp -> ]

 

========== Files - Modified Within 30 Days ==========

 

[2013-07-07 21:15:38 | 000,001,385 | ---- | M] () -- C:\Users\Hannah\Desktop\OTL - Shortcut.lnk

[2013-07-07 21:12:31 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2013-07-07 17:01:00 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013-07-07 13:18:41 | 000,001,440 | ---- | M] () -- C:\Users\Hannah\Desktop\ComboFix - Shortcut.lnk

[2013-07-07 12:10:07 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys

[2013-07-07 10:03:48 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013-07-07 10:03:33 | 000,002,287 | ---- | M] () -- C:\Users\Hannah\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2013-07-07 10:02:46 | 2405,511,167 | -HS- | M] () -- C:\hiberfil.sys

[2013-07-07 10:02:43 | 000,053,284 | ---- | M] () -- C:\Windows\SysNative\wpbbin.exe

[2013-07-07 09:56:43 | 000,002,263 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk

[2013-07-07 09:46:28 | 000,001,068 | ---- | M] () -- C:\Users\Hannah\Desktop\JRT - Shortcut.lnk

[2013-07-07 09:23:24 | 000,001,141 | ---- | M] () -- C:\Users\Hannah\Desktop\AdwCleaner - Shortcut.lnk

[2013-07-04 10:41:03 | 000,356,320 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013-06-08 11:22:11 | 854,392,269 | ---- | M] () -- C:\Windows\MEMORY.DMP

[2 C:\Users\Hannah\Documents\*.tmp files -> C:\Users\Hannah\Documents\*.tmp -> ]

 

========== Files Created - No Company Name ==========

 

[2013-07-07 21:15:38 | 000,001,385 | ---- | C] () -- C:\Users\Hannah\Desktop\OTL - Shortcut.lnk

[2013-07-07 13:11:26 | 000,001,440 | ---- | C] () -- C:\Users\Hannah\Desktop\ComboFix - Shortcut.lnk

[2013-07-07 09:56:43 | 000,002,287 | ---- | C] () -- C:\Users\Hannah\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2013-07-07 09:56:43 | 000,002,263 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk

[2013-07-07 09:56:22 | 000,000,928 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2013-07-07 09:56:21 | 000,000,924 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2013-07-07 09:46:28 | 000,001,068 | ---- | C] () -- C:\Users\Hannah\Desktop\JRT - Shortcut.lnk

[2013-07-07 09:23:24 | 000,001,141 | ---- | C] () -- C:\Users\Hannah\Desktop\AdwCleaner - Shortcut.lnk

[2013-07-04 10:40:44 | 000,356,320 | ---- | C] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2013-06-20 16:50:39 | 000,386,646 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml

[2013-06-08 11:22:11 | 854,392,269 | ---- | C] () -- C:\Windows\MEMORY.DMP

[2013-04-29 19:55:20 | 001,169,609 | ---- | C] () -- C:\Windows\unins000.exe

[2013-04-29 19:55:20 | 000,081,831 | ---- | C] () -- C:\Windows\unins000.dat

[2013-02-08 20:21:13 | 000,000,258 | RHS- | C] () -- C:\Users\Hannah\ntuser.pol

[2013-01-07 23:02:58 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll

[2012-12-25 16:09:52 | 000,000,060 | ---- | C] () -- C:\Windows\wininit.ini

[2012-09-13 15:18:41 | 000,000,280 | ---- | C] () -- C:\Windows\LaunApp.ini

[2012-09-13 15:09:03 | 000,598,780 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng700.bin

[2012-09-13 15:09:02 | 000,755,048 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng700.bin

[2012-09-13 15:09:02 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll

[2012-09-13 15:08:14 | 000,000,166 | ---- | C] () -- C:\Windows\WISGAPas.ini

[2012-09-13 15:08:10 | 000,001,119 | ---- | C] () -- C:\Windows\WPatchProgress.ini

[2012-09-13 15:08:10 | 000,000,427 | ---- | C] () -- C:\Windows\WisLangCode.ini

[2012-09-13 14:54:28 | 000,000,000 | -H-- | C] () -- C:\ProgramData\DP45977C.lfl

[2012-08-18 13:02:24 | 000,000,460 | ---- | C] () -- C:\Windows\Prelaunch.ini

[2012-08-18 13:02:24 | 000,000,395 | ---- | C] () -- C:\Windows\WisPriority.ini

[2012-07-26 04:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat

[2012-07-26 04:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT

[2012-07-26 03:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat

[2012-07-25 21:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll

[2012-07-25 16:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

[2012-07-25 16:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll

[2012-07-25 16:22:56 | 000,267,284 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin

[2012-07-25 16:22:54 | 000,963,376 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin

[2012-06-02 10:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

[2012-04-20 16:59:44 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll

 

========== ZeroAccess Check ==========

 

[2013-04-29 19:55:14 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

 

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

 

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

 

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

 

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

 

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2013-03-06 02:31:28 | 019,758,592 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2013-03-06 01:03:37 | 017,561,600 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

 

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012-07-25 23:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2012-07-25 23:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

 

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012-07-25 23:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

 

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

 

< End of report >
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  • Staff

Hello HannahKJ

I would like you to run this custom script for me now and when it is complete please give me the report and a status update for the computer.

Run OTL Script

  • Double-click OTL.exe to start the program.
  • Copy and Paste the following code into the customFix.png text box.

    :OTLSRV - (BackupStack) -- C:\Program Files (x86)\MyPC Backup\BackupStack.exe (Just Develop It)O4 - Startup: C:\Users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com):Filesipconfig /flushdns /c:Commands[PURITY][emptyjava][EMPTYFLASH][reboot]
  • Then click the Run Fix button at the top.
  • Click btnOK.png.
  • OTL may ask to reboot the machine. Please do so if asked.
  • The report should appear in Notepad after the reboot.Copy and Paste that report in your next reply.

    Note** if the report does not popup after the computer reboots you can find it here in this folder - C:\_OTL\MovedFiles

    It will be named - mmddyyyy_hhmmss.log

    Where mmddyyyy_hhmmss - are numbers representing the date and time the fix was run.

Let me know How things are doing

Gringo

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Here is the report.  The computer is working well. I have search the Internet. Opened up programs (Microsoft Office). All good. No re-directs. I do get a pop-up for backing up the computer. That may be something that was pre-loaded with the computer. Next time it pops up I will look at it more closely.

 

Sure appreciate your help.

 

========== OTL ==========

========== FILES ==========

< ipconfig /flushdns /c >

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Users\Hannah\Downloads\cmd.bat deleted successfully.

C:\Users\Hannah\Downloads\cmd.txt deleted successfully.

========== COMMANDS ==========

 

[EMPTYJAVA]

 

User: All Users

 

User: Default

 

User: Default User

 

User: Hannah

 

User: Public

 

Total Java Files Cleaned = 0.00 mb

 

 

[EMPTYFLASH]

 

User: All Users

 

User: Default

 

User: Default User

 

User: Hannah

->Flash cache emptied: 108513 bytes

 

User: Public

 

Total Flash Files Cleaned = 0.00 mb

 

 

OTL by OldTimer - Version 3.2.69.0 log created on 07072013_233721
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  • Staff

Hello HannahKJ

I would like you to download an updated version of combofix.

update combofix

  • Delete the version of combofix you have now on your desktop and download a new one from here**Note: It is important that it is saved directly to your desktop**

    1. Close any open browsers.

    2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    Double click on combofix.exe & follow the prompts.

    When finished, it will produce a report for you.

    Note:Do not mouseclick combofix's window while it's running. That may cause it to stall

    Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Below is the ComboFix Log. This version ran fine.  So far everything seems okay, although I have only been on the computer a short while. Only outstanding issue was the back-up pop-ups. Haven't seen one since I ran the combofix. I will monitor a bit longer and let you know how things are tomorrow.

 

Thanks so much for you help with this.

 

ComboFix 13-07-09.01 - Hannah 2013-07-09  21:49:37.1.4 - x64

Microsoft Windows 8  6.2.9200.0.1252.2.1033.18.7988.6194 [GMT -4:00]

Running from: c:\users\Hannah\Downloads\ComboFix.exe

AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 * Created a new restore point

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Hannah\AppData\Local\assembly\tmp

c:\users\Hannah\AppData\Local\Microsoft\Windows\Temporary Internet Files\{7D81AB6F-4674-4B31-8B15-8622D7D11AB5}.xps

c:\users\Hannah\Documents\~WRL1403.tmp

c:\users\Hannah\Documents\~WRL3500.tmp

c:\windows\Temp\log.txt

c:\windows\wininit.ini

.

.

(((((((((((((((((((((((((   Files Created from 2013-06-10 to 2013-07-10  )))))))))))))))))))))))))))))))

.

.

2013-07-10 01:53 . 2013-07-10 01:53 -------- d-----w- c:\users\Hannah\AppData\Local\temp

2013-07-10 01:53 . 2013-07-10 01:53 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-07-08 13:16 . 2013-06-12 03:08 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{C1A14EC1-A011-4B87-920C-9E6DAC4EC5ED}\mpengine.dll

2013-07-08 03:37 . 2013-07-08 03:37 -------- d-----w- C:\_OTL

2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\users\Hannah\AppData\Local\Google

2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\program files (x86)\Google

2013-07-07 13:46 . 2013-07-07 13:46 -------- d-----w- c:\windows\ERUNT

2013-07-07 13:42 . 2013-07-07 13:46 -------- d-----w- C:\JRT

2013-07-04 15:36 . 2013-05-02 15:29 278800 ------w- c:\windows\system32\MpSigStub.exe

2013-06-21 15:19 . 2013-05-10 02:42 17271808 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll

2013-06-21 15:19 . 2013-05-10 02:21 16642560 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll

2013-06-20 20:51 . 2013-05-15 02:25 888320 ----a-w- c:\windows\system32\autochk.exe

2013-06-20 20:51 . 2013-05-15 02:25 542208 ----a-w- c:\windows\system32\untfs.dll

2013-06-20 20:51 . 2013-05-15 02:24 793088 ----a-w- c:\windows\SysWow64\autochk.exe

2013-06-20 20:51 . 2013-05-15 02:24 482816 ----a-w- c:\windows\SysWow64\untfs.dll

2013-06-20 20:51 . 2013-05-30 23:24 1257472 ----a-w- c:\windows\system32\kernel32.dll

2013-06-20 20:51 . 2013-05-23 23:01 1300992 ----a-w- c:\windows\system32\gdi32.dll

2013-06-20 20:51 . 2013-05-23 22:27 1022464 ----a-w- c:\windows\SysWow64\gdi32.dll

2013-06-20 20:49 . 2013-04-27 05:20 733184 ----a-w- c:\windows\system32\win32spl.dll

2013-06-18 20:59 . 2013-05-04 07:45 2233600 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-06-18 20:46 . 2013-04-23 23:12 1569792 ----a-w- c:\windows\SysWow64\crypt32.dll

2013-06-18 20:46 . 2013-04-23 22:55 1889280 ----a-w- c:\windows\system32\crypt32.dll

2013-06-18 20:46 . 2013-04-23 22:56 1255936 ----a-w- c:\windows\system32\certutil.exe

2013-06-18 20:46 . 2013-04-23 23:13 1013248 ----a-w- c:\windows\SysWow64\certutil.exe

2013-06-18 20:46 . 2013-04-23 23:12 109056 ----a-w- c:\windows\SysWow64\cryptnet.dll

2013-06-18 20:46 . 2013-04-23 22:55 68096 ----a-w- c:\windows\system32\cryptsvc.dll

2013-06-18 20:46 . 2013-04-23 22:55 141312 ----a-w- c:\windows\system32\cryptnet.dll

2013-06-14 14:54 . 2013-05-15 22:35 144384 ----a-w- c:\windows\system32\tssdisai.dll

2013-06-12 04:07 . 2013-04-02 23:37 25088 ----a-w- c:\windows\SysWow64\cryptdlg.dll

2013-06-12 04:07 . 2013-04-02 23:12 30720 ----a-w- c:\windows\system32\cryptdlg.dll

2013-06-10 04:04 . 2013-04-09 04:51 14267904 ----a-w- c:\windows\system32\wmp.dll

2013-06-10 04:03 . 2013-04-16 02:34 1455368 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-06-10 04:03 . 2013-03-22 03:49 2382336 ----a-w- c:\windows\SysWow64\esent.dll

2013-06-10 04:03 . 2013-03-21 22:47 2851840 ----a-w- c:\windows\system32\esent.dll

.

.

.

((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-07-08 03:38 . 2012-08-18 16:19 53284 ----a-w- c:\windows\system32\wpbbin.exe

2013-06-13 01:38 . 2012-12-29 02:24 75825640 ----a-w- c:\windows\system32\MRT.exe

2013-06-04 22:09 . 2012-07-26 08:14 78200 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-06-04 22:09 . 2012-07-26 08:14 693112 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-05-11 13:19 . 2012-07-26 08:13 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll

2013-04-29 23:53 . 2013-04-29 23:55 1169609 ----a-w- c:\windows\unins000.exe

2013-04-13 05:56 . 2013-05-20 01:35 444416 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-11 06:40 . 2013-05-20 02:33 6987528 ----a-w- c:\windows\system32\ntoskrnl.exe

.

.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown 

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"BakupManagerTray"="c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" [2012-08-23 533568]

"Dolby Advanced Audio v2"="c:\dolby pcee4\pcee4.exe" [2012-04-23 508256]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]

.

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"IsMyWinLockerReboot"="msiexec.exe" [2012-07-26 62976]

.

c:\users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2013-5-21 1934376]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\

Acer Backup Manager Tray.lnk - c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -h -k [2012-8-23 533568]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"EnableUIADesktopToggle"= 0 (0x0)

"EnableCursorSuppression"= 1 (0x1)

"ConsentPromptBehaviorUser"= 3 (0x3)

"DisableCAD"= 1 (0x1)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]

R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]

R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]

R3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\System32\drivers\btath_hcrp.sys;c:\windows\SYSNATIVE\drivers\btath_hcrp.sys [x]

R3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]

R3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\System32\drivers\btath_rcp.sys;c:\windows\SYSNATIVE\drivers\btath_rcp.sys [x]

R3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]

R3 BthLEEnum;Bluetooth Low Energy Driver;c:\windows\system32\DRIVERS\BthLEEnum.sys;c:\windows\SYSNATIVE\DRIVERS\BthLEEnum.sys [x]

R3 DeviceFastLaneService;Device Fast-lane Service;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [x]

R3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [x]

R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\System32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]

R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]

S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]

S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]

S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]

S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]

S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]

S2 BackupStack;Computer Backup (MyPC Backup);c:\program files (x86)\MyPC Backup\BackupStack.exe;c:\program files (x86)\MyPC Backup\BackupStack.exe [x]

S2 CCDMonitorService;CCDMonitorService;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [x]

S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]

S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]

S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [x]

S2 RfButtonDriverService;Dritek RF Button Command Service;c:\windows\RfBtnSvc64.exe;c:\windows\RfBtnSvc64.exe [x]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]

S2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [x]

S3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;c:\windows\System32\drivers\btath_bus.sys;c:\windows\SYSNATIVE\drivers\btath_bus.sys [x]

S3 ePowerSvc;ePower Service;c:\program files\Acer\Acer Power Management\ePowerSvc.exe;c:\program files\Acer\Acer Power Management\ePowerSvc.exe [x]

S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]

S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

S3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;c:\windows\System32\drivers\aPs2Kb2Hid.sys;c:\windows\SYSNATIVE\drivers\aPs2Kb2Hid.sys [x]

S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsBaStor.sys [x]

S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]

.

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-07-07 13:56 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]

.

2013-07-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-08 170304]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-08 398656]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-08 440640]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-07-31 12936848]

"RtHDVBg_Dolby"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2012-07-31 1214608]

"BtPreLoad"="c:\program files (x86)\Bluetooth Suite\BtPreLoad.exe" [2012-08-01 64640]

"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 3933496]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm


mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 208.67.222.222 208.67.222.220

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Wow6432Node-HKLM-Run-LManager - (no file)

Wow6432Node-HKU-Default-Run-SearchProtect - \SearchProtect\bin\cltmng.exe

Toolbar-Locked - (no file)

HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]

@Denied: (A) (Everyone)

"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]

"Key"="ActionsPane"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

@SACL=(02 0000)

.

Completion time: 2013-07-09  21:55:12

ComboFix-quarantined-files.txt  2013-07-10 01:55

.

Pre-Run: 175,173,324,800 bytes free

Post-Run: 175,815,045,120 bytes free

.

- - End Of File - - 52B8920573B9D5A87FC7F2B510019817

D41D8CD98F00B204E9800998ECF8427E
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  • Staff

Hello HannahKJ

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::Folder::c:\program files (x86)\MyPC BackupDriver::BackupStack 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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Okay. I ran the script as instructed the new log is below.  No backup popups. All seems good. Windows Firewall blocked two applications from Qualcomm Atheros Communications (1. BtTray; 2. Extension Core). These files seem to be related to bluetooth.  Not really sure what they are for. 

 

Thanks again for your help. What virus protection would you recommend? Not sure if I should continue with Windows Defender or if I should use something else. Also, should I be removing any of the programs we have downloaded?

 

ComboFix 13-07-09.01 - Hannah 2013-07-09  23:31:08.2.4 - x64
Microsoft Windows 8  6.2.9200.0.1252.2.1033.18.7988.5973 [GMT -4:00]
Running from: c:\users\Hannah\Desktop\ComboFix.exe
Command switches used :: c:\users\Hannah\Desktop\CFScript.txt
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\MyPC Backup
c:\program files (x86)\MyPC Backup\aff.conf
c:\program files (x86)\MyPC Backup\AlphaVSS.51.x86.dll
c:\program files (x86)\MyPC Backup\AlphaVSS.52.x64.dll
c:\program files (x86)\MyPC Backup\AlphaVSS.52.x86.dll
c:\program files (x86)\MyPC Backup\AlphaVSS.60.x64.dll
c:\program files (x86)\MyPC Backup\AlphaVSS.60.x86.dll
c:\program files (x86)\MyPC Backup\AlphaVSS.Common.dll
c:\program files (x86)\MyPC Backup\AWSSDK.dll
c:\program files (x86)\MyPC Backup\BackupStack.exe
c:\program files (x86)\MyPC Backup\Config\api.ts2
c:\program files (x86)\MyPC Backup\Crypto32.dll
c:\program files (x86)\MyPC Backup\Crypto64.dll
c:\program files (x86)\MyPC Backup\Database\mpcb_backup_conf.db
c:\program files (x86)\MyPC Backup\Database\mpcb_file_cache.db
c:\program files (x86)\MyPC Backup\Database\mpcb_queues.db
c:\program files (x86)\MyPC Backup\Database\mpcb_settings.db
c:\program files (x86)\MyPC Backup\Database\mpcb_sig_cache.db
c:\program files (x86)\MyPC Backup\Database\mpcb_version_queue.db
c:\program files (x86)\MyPC Backup\de_DE.mo
c:\program files (x86)\MyPC Backup\diffstack.dll
c:\program files (x86)\MyPC Backup\es_ES.mo
c:\program files (x86)\MyPC Backup\fr_FR.mo
c:\program files (x86)\MyPC Backup\GetText.dll
c:\program files (x86)\MyPC Backup\it_IT.mo
c:\program files (x86)\MyPC Backup\log\APPLICATION.log
c:\program files (x86)\MyPC Backup\log\AUTH.log
c:\program files (x86)\MyPC Backup\log\CLIENT.log
c:\program files (x86)\MyPC Backup\log\LICENCE.log
c:\program files (x86)\MyPC Backup\log\REMOTING.log
c:\program files (x86)\MyPC Backup\log\REQUEST.log
c:\program files (x86)\MyPC Backup\log\SERVICE.log
c:\program files (x86)\MyPC Backup\log\UPDATER.log
c:\program files (x86)\MyPC Backup\LogicNP.EZShellExtensions.dll
c:\program files (x86)\MyPC Backup\MPCBClient.dll
c:\program files (x86)\MyPC Backup\MPCBContextMenu.dll
c:\program files (x86)\MyPC Backup\MPCBIconOverlays.dll
c:\program files (x86)\MyPC Backup\MyPC Backup.exe
c:\program files (x86)\MyPC Backup\mypcbackup.ico
c:\program files (x86)\MyPC Backup\pt_PT.mo
c:\program files (x86)\MyPC Backup\RegisterExtensionDotNet20_x64.exe
c:\program files (x86)\MyPC Backup\RegisterExtensionDotNet20_x86.exe
c:\program files (x86)\MyPC Backup\Resources\MyPCBackup.exe
c:\program files (x86)\MyPC Backup\RestartExplorer.exe
c:\program files (x86)\MyPC Backup\Service Start.exe
c:\program files (x86)\MyPC Backup\Shared Stack.dll
c:\program files (x86)\MyPC Backup\Signup Wizard.exe
c:\program files (x86)\MyPC Backup\syncicon.ico
c:\program files (x86)\MyPC Backup\syncing.ico
c:\program files (x86)\MyPC Backup\tick.ico
c:\program files (x86)\MyPC Backup\uninst.exe
c:\program files (x86)\MyPC Backup\UnRegisterExtensions.exe
c:\program files (x86)\MyPC Backup\Updater.exe
c:\program files (x86)\MyPC Backup\x64\System.Data.SQLite.dll
c:\program files (x86)\MyPC Backup\x86\System.Data.SQLite.dll
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_BackupStack
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-10 to 2013-07-10  )))))))))))))))))))))))))))))))
.
.
2013-07-10 03:34 . 2013-07-10 03:35 -------- d-----w- c:\users\Hannah\AppData\Local\temp
2013-07-10 03:34 . 2013-07-10 03:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-10 03:08 . 2013-06-12 03:08 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{487A2477-8CC2-4654-A2A0-E0FDD65EFDD8}\mpengine.dll
2013-07-08 03:37 . 2013-07-08 03:37 -------- d-----w- C:\_OTL
2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\users\Hannah\AppData\Local\Google
2013-07-07 13:56 . 2013-07-07 13:56 -------- d-----w- c:\program files (x86)\Google
2013-07-07 13:46 . 2013-07-07 13:46 -------- d-----w- c:\windows\ERUNT
2013-07-07 13:42 . 2013-07-07 13:46 -------- d-----w- C:\JRT
2013-07-04 15:36 . 2013-05-02 15:29 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-06-21 15:19 . 2013-05-10 02:42 17271808 ----a-w- c:\program files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-21 15:19 . 2013-05-10 02:21 16642560 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2013-06-20 20:51 . 2013-05-15 02:25 888320 ----a-w- c:\windows\system32\autochk.exe
2013-06-20 20:51 . 2013-05-15 02:25 542208 ----a-w- c:\windows\system32\untfs.dll
2013-06-20 20:51 . 2013-05-15 02:24 793088 ----a-w- c:\windows\SysWow64\autochk.exe
2013-06-20 20:51 . 2013-05-15 02:24 482816 ----a-w- c:\windows\SysWow64\untfs.dll
2013-06-20 20:51 . 2013-05-30 23:24 1257472 ----a-w- c:\windows\system32\kernel32.dll
2013-06-20 20:51 . 2013-05-23 23:01 1300992 ----a-w- c:\windows\system32\gdi32.dll
2013-06-20 20:51 . 2013-05-23 22:27 1022464 ----a-w- c:\windows\SysWow64\gdi32.dll
2013-06-20 20:49 . 2013-04-27 05:20 733184 ----a-w- c:\windows\system32\win32spl.dll
2013-06-18 20:59 . 2013-05-04 07:45 2233600 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-18 20:46 . 2013-04-23 23:12 1569792 ----a-w- c:\windows\SysWow64\crypt32.dll
2013-06-18 20:46 . 2013-04-23 22:55 1889280 ----a-w- c:\windows\system32\crypt32.dll
2013-06-18 20:46 . 2013-04-23 22:56 1255936 ----a-w- c:\windows\system32\certutil.exe
2013-06-18 20:46 . 2013-04-23 23:13 1013248 ----a-w- c:\windows\SysWow64\certutil.exe
2013-06-18 20:46 . 2013-04-23 23:12 109056 ----a-w- c:\windows\SysWow64\cryptnet.dll
2013-06-18 20:46 . 2013-04-23 22:55 68096 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-18 20:46 . 2013-04-23 22:55 141312 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-14 14:54 . 2013-05-15 22:35 144384 ----a-w- c:\windows\system32\tssdisai.dll
2013-06-12 04:07 . 2013-04-02 23:37 25088 ----a-w- c:\windows\SysWow64\cryptdlg.dll
2013-06-12 04:07 . 2013-04-02 23:12 30720 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-10 04:04 . 2013-04-09 04:51 14267904 ----a-w- c:\windows\system32\wmp.dll
2013-06-10 04:03 . 2013-04-16 02:34 1455368 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-06-10 04:03 . 2013-03-22 03:49 2382336 ----a-w- c:\windows\SysWow64\esent.dll
2013-06-10 04:03 . 2013-03-21 22:47 2851840 ----a-w- c:\windows\system32\esent.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-10 03:35 . 2012-08-18 16:19 53284 ----a-w- c:\windows\system32\wpbbin.exe
2013-06-13 01:38 . 2012-12-29 02:24 75825640 ----a-w- c:\windows\system32\MRT.exe
2013-06-04 22:09 . 2012-07-26 08:14 78200 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-04 22:09 . 2012-07-26 08:14 693112 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-11 13:19 . 2012-07-26 08:13 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-04-29 23:53 . 2013-04-29 23:55 1169609 ----a-w- c:\windows\unins000.exe
2013-04-13 05:56 . 2013-05-20 01:35 444416 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-11 06:40 . 2013-05-20 02:33 6987528 ----a-w- c:\windows\system32\ntoskrnl.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EA Core"="c:\program files (x86)\Electronic Arts\EADM\Core.exe" [2009-03-28 3325952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"BakupManagerTray"="c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" [2012-08-23 533568]
"Dolby Advanced Audio v2"="c:\dolby pcee4\pcee4.exe" [2012-04-23 508256]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"IsMyWinLockerReboot"="msiexec.exe" [2012-07-26 62976]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\StartUp\
Acer Backup Manager Tray.lnk - c:\program files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -h -k [2012-8-23 533568]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableCursorSuppression"= 1 (0x1)
"ConsentPromptBehaviorUser"= 3 (0x3)
"DisableCAD"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;c:\windows\system32\DRIVERS\btath_flt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_flt.sys [x]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;c:\windows\system32\drivers\btath_a2dp.sys;c:\windows\SYSNATIVE\drivers\btath_a2dp.sys [x]
R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;c:\windows\system32\drivers\btath_avdt.sys;c:\windows\SYSNATIVE\drivers\btath_avdt.sys [x]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;c:\windows\System32\drivers\btath_hcrp.sys;c:\windows\SYSNATIVE\drivers\btath_hcrp.sys [x]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;c:\windows\system32\DRIVERS\btath_lwflt.sys;c:\windows\SYSNATIVE\DRIVERS\btath_lwflt.sys [x]
R3 BTATH_RCP;Bluetooth AVRCP Device;c:\windows\System32\drivers\btath_rcp.sys;c:\windows\SYSNATIVE\drivers\btath_rcp.sys [x]
R3 BtFilter;BtFilter;c:\windows\system32\DRIVERS\btfilter.sys;c:\windows\SYSNATIVE\DRIVERS\btfilter.sys [x]
R3 BthLEEnum;Bluetooth Low Energy Driver;c:\windows\system32\DRIVERS\BthLEEnum.sys;c:\windows\SYSNATIVE\DRIVERS\BthLEEnum.sys [x]
R3 DeviceFastLaneService;Device Fast-lane Service;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe;c:\program files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe [x]
R3 EgisTec Ticket Service;EgisTec Ticket Service;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe;c:\program files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\System32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WUDFWpdMtp;WUDFWpdMtp;c:\windows\system32\DRIVERS\WUDFRd.sys;c:\windows\SYSNATIVE\DRIVERS\WUDFRd.sys [x]
S0 iaStorA;iaStorA;c:\windows\System32\drivers\iaStorA.sys;c:\windows\SYSNATIVE\drivers\iaStorA.sys [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDFilter.sys [x]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDNServ.sys [x]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys;c:\windows\SYSNATIVE\DRIVERS\mwlPSDVDisk.sys [x]
S2 AtherosSvc;AtherosSvc;c:\program files (x86)\Bluetooth Suite\adminservice.exe;c:\program files (x86)\Bluetooth Suite\adminservice.exe [x]
S2 CCDMonitorService;CCDMonitorService;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe;c:\program files (x86)\Acer\Acer Cloud\CCDMonitorService.exe [x]
S2 DsiWMIService;Dritek WMI Service;c:\program files (x86)\Launch Manager\dsiwmis.exe;c:\program files (x86)\Launch Manager\dsiwmis.exe [x]
S2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;c:\program files\Intel\iCLS Client\HeciServer.exe;c:\program files\Intel\iCLS Client\HeciServer.exe [x]
S2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe;c:\program files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [x]
S2 RfButtonDriverService;Dritek RF Button Command Service;c:\windows\RfBtnSvc64.exe;c:\windows\RfBtnSvc64.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe;c:\program files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe [x]
S3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;c:\windows\System32\drivers\btath_bus.sys;c:\windows\SYSNATIVE\drivers\btath_bus.sys [x]
S3 ePowerSvc;ePower Service;c:\program files\Acer\Acer Power Management\ePowerSvc.exe;c:\program files\Acer\Acer Power Management\ePowerSvc.exe [x]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 Ps2Kb2Hid;PS/2 Keyboard to HID Driver;c:\windows\System32\drivers\aPs2Kb2Hid.sys;c:\windows\SYSNATIVE\drivers\aPs2Kb2Hid.sys [x]
S3 RSBASTOR;Realtek PCIE CardReader Driver - BA;c:\windows\system32\DRIVERS\RtsBaStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsBaStor.sys [x]
S3 RTL8168;Realtek 8168 NT Driver;c:\windows\system32\DRIVERS\Rt630x64.sys;c:\windows\SYSNATIVE\DRIVERS\Rt630x64.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-07 13:56 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]
.
2013-07-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-07-07 13:56]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-08-08 170304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-08-08 398656]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-08-08 440640]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2012-07-31 12936848]
"RtHDVBg_Dolby"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2012-07-31 1214608]
"BtPreLoad"="c:\program files (x86)\Bluetooth Suite\BtPreLoad.exe" [2012-08-01 64640]
"ETDCtrl"="c:\program files (x86)\Elantech\ETDCtrl.exe" [bU]
"Logitech Download Assistant"="c:\windows\System32\LogiLDA.dll" [2012-09-20 3933496]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 208.67.222.222 208.67.222.220
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
c:\users\Hannah\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B9A09F18-45AB-4F09-A117-A4ADDA8FA8C8}]
@Denied: (A) (Everyone)
"Solution"="{36eb6792-3a29-43b3-8cd0-f67d266fb426}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane\0]
"Key"="ActionsPane"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\8.0\\ActionsPane.xsd"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
@SACL=(02 0000)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Launch Manager\LMutilps32.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files (x86)\Launch Manager\LManager.exe
c:\program files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
c:\program files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2013-07-09  23:40:04 - machine was rebooted
ComboFix-quarantined-files.txt  2013-07-10 03:40
ComboFix2.txt  2013-07-10 01:55
.
Pre-Run: 175,717,208,064 bytes free
Post-Run: 177,495,556,096 bytes free
.
- - End Of File - - D485B88AB5A5C952B7EEA71A03F1FB1D
D41D8CD98F00B204E9800998ECF8427E
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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Babylon toolbar

      DefaultTab

      MixiDJ Toolbar

      MyPC Backup

      Wajam

      Yontoo 1.12.02

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Hi Gringo

I am working through the steps above. I downloaded Revo and none of the programs you listed are still on my computer. That is good news. I did see a program called VG Video Downloader Version 2. It looks a lot like the Video Grabber icon I was initially having problems with. Should I uninstall it or is it something different.

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Computer is working fine. No vGrabber webpage when doing online searches and no backup popups.

 

 

MBAM Results

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2013.07.11.01
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16599
Hannah :: HANNAHS-LAPTOP [administrator]
 
2013-07-11 12:15:19 AM
mbam-log-2013-07-11 (00-15-19).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213892
Time elapsed: 3 minute(s), 28 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 

 

Hijackthis Results

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:29:29 AM, on 2013-07-11
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16537)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuBrowserIEAgent.exe
C:\Program Files\Acer\Acer Instant Service\InstantUpdate\iuEmailOutlookAgent.exe
C:\Windows\syswow64\wwahost.exe
C:\Program Files\WindowsApps\09B6C2D8.TheTreasuresofMontezuma3_0.5.0.1710_x86__hbbh9szp6erha\cp2TreasuresOfMontezuma3.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Users\Hannah\Downloads\HijackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O4 - HKLM\..\Run: [bakupManagerTray] C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe -k -h
O4 - HKLM\..\Run: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
O4 - HKUS\S-1-5-18\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')
O4 - Global Startup: Acer Backup Manager Tray.lnk = C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe
O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Device Fast-lane Service (DeviceFastLaneService) - Acer Incorporated - C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EgisTec Ticket Service - Egis Technology Inc.  - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe
O23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: Dritek RF Button Command Service (RfButtonDriverService) - Dritek System INC. - C:\Windows\RfBtnSvc64.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Wlan Agent - Atheros - C:\Program Files (x86)\Qualcomm Atheros\Ath_WlanAgent.exe
 
--
End of file - 9316 bytes
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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart

      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

      O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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Hi Gringo.  Cleaned up the files in the startup and ran ESET Online. Two threats were found. Below is the log.

 

C:\Users\Hannah\AppData\Roaming\0D1G1I1Q1B2Z1C1V0A1N1N1C1P1N1T2Z1F1C\Microsoft Security Essentials Packages\uninstaller.exe a variant of Win32/InstallCore.AZ application
C:\Windows\WinSxS\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.2.9200.16420_none_6a959d710119733a\TabTip.exe probably unknown CRYPT.COM virus
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  • Staff

Hello HannahKJ

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.

    @echo offdel /f /s /q "C:\Users\Hannah\AppData\Roaming\0D1G1I1Q1B2Z1C1V0A1N1N1C1P1N1T2Z1F1C\Microsoft Security Essentials Packages\uninstaller.exe"del /f /s /q "C:\Windows\WinSxS\amd64_microsoft-windows-tabletpc-inputpanel_31bf3856ad364e35_6.2.9200.16420_none_6a959d710119733a\TabTip.exe"del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"

    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista

  • Double click on delfile.bat to execute it.

    A black CMD window will flash, then disappear...this is normal.

  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.
The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Hey Gringo

Thanks for your help cleaning up my daughter's laptop. It is working much better. I have cleaned up the files we downloaded and will add WinPatrol and Malwarebytes Pro. I will touch base in the next couple of days to let you know how things are going.

Thanks Again.

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