Scheduled tasks not being run and not in task scheduler

[derekpw]

I created 4 scheduled tasks and none of them are being run.  I opened the Task Scheduler and noticed that they are not even in there.  Other tasks that I have created, either from other programs or directly in the scheduler, are being run.

 

I have the latest version of Anti-Malware and am running Windows 7 64-bit.  Thank you.

 

Derek

 

[daledoc1]

Hello and welcome, derekpw:

 

The staff will need a bit of info about your system to try to determine what's going on.

 

Please follow the instructions below and post back with the following logs as attachments to your next reply:

• Checkresults.txt from mbam-check
• A couple of protection logs, if you have them
• DDS.txt from DDS
• Attach.txt from DDS

These will provide the MBAM staff with a bit of information that will help them to pinpoint the cause and the solution for you.

Thanks!

daledoc1

-----------------------------

Step 1 -- Create an mbam-check log:

Download mbam-check.exe from HERE and save it to your desktop.
Double-click on mbam-check.exe to run it, it should then open a log file.
Please attach to your next reply the CheckResults.txt file which should now be located on your desktop.

Then, if you can, please also upload your 3 most recent Protection module logs:

In Windows XP, these logs are located in: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
In Windows Vista/7/8, these logs are located in: C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs



Step 2 -- Run DDS and create 2 logs:

Download DDS from one of the locations below and save it to your Desktop:
dds.scr
dds.com


Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once it is downloaded, you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr or dds.com to run the tool.
Click the Run button if prompted with an Open File - Security Warning dialog box.
A black DOS console should open and run for a moment.

• When done, DDS will open two (2) logs:
• • DDS.txt
  • Attach.txt

• Save both reports to your desktop
• Please attach both of the following logs to your next reply: DDS.txt and Attach.txt
  --->You can ignore the note about zipping the Attach.txt file in most cases.

[derekpw]

attachments as requested

attach.txt

CheckResults.txt

dds.txt

protection-log-2013-07-04.txt

protection-log-2013-07-05.txt

protection-log-2013-07-06.txt

[AdvancedSetup]

Please try the following and let us know if that resolves the issue or not.

MBAM Clean Removal Process

I also notice you're running SmartDefrag on your system.

The company behind this product was found to be stealing our database.

Personally I would not trust installing any software from a company that resorts to stealing someone's technology to sell their product.

Please see the following links and make up your own mind if you want to keep this on your system. If needed I can help you remove it.

• IOBit Steals Malwarebytes' Intellectual Property
• IOBit's Denial of Theft Unconvincing
• IOBit Theft Conclusion
• IObit: Trusting Your Antivirus Vendor
• Malwarebytes: IObit Stole Our Signatures Database
• IObit accused of stealing from Malwarebytes

[derekpw]

Yes, I heard about IObit just after I purchased their product.  I thought I had removed it all.  Some of their stuff was hard to get rid of, it just hung around undetected.  If I still have it running some place, please help me get rid of all of it.  Thanks.

 

I will run the other mbam program.

[derekpw]

Question.  So, I will be doing a clean deinstall followed by a new install?

 

I have the Paid PRO version, so I would be using that procedure.  I do have the ID and Key available.

 

I have to wait until tomorrow though.  Thanks for the help.  Tomorrow then!

[AdvancedSetup]

Yes that sounds like the correct selection. If you want us to scan for and manually remove other items such as iObit then please open a new topic here.

http://forums.malwarebytes.org/index.php?showforum=7

Thanks

[derekpw]

Still does not run a scheduled scan I just added.  And isn't it also supposed to be seen in the Windows Task Scheduler?

[AdvancedSetup]

User being helped in the Malware Removal forum now so I'll go ahead and close this topic.