MBAM Anti-Rootkit missing QtGui4.dll

[vhende2000]

Could you tell me how to reinstall the apparently missing QtGui4.dll?

I tried to run the Anti-Rootkit and got an error message saying it could not be found. I ran the update to get the latest version but still got the same error message again.  I have run the program previously with no problems.

 

I've got a x86 PC with WinXP Home SP3 and IE8.

 

Thanks

Vernon

 

[exile360]

Greetings

That file actually comes with the program when you download it. It's possible that either the file has been deleted somehow or that some other software (possibly an infection or a third party firewall, HIPS or antivirus) has prevented the file from being loaded by Malwarebytes Anti-Rootkit.

The best thing to do would be to delete the existing mbar folder from your system, re-download Malwarebytes Anti-Rootkit and extract it to a convenient location such as your desktop, open the mbar folder wherever you've extracted it to, then try running mbar.exe again. If the issue persists, then I'd recommend contacting Support and they can attempt to assist you further.

[vhende2000]

Thanks, exile360,

Basically that's what I already did before and still got the error indicated.  However, I'll try it again. 

I only have MS Firewall, MSE, MBAM (free), and SAS (free) on my machine, nothing other.

 

Vernon

[vhende2000]

exile360, just to let you know, the re-download did not work.  I still get the error message.

 

Vernon

[exile360]

Just to confirm, did you actually extract the mbar folder from the zip file prior to attempting to run Malwarebytes Anti-Rootkit? I ask because if you simply opened the zip folder you downloaded and then attempted to run it, that could possibly cause this error to occur.

[vhende2000]

Hi, exile360,

 

[My bad, I actually had completely overlooked the QtGui4.dll file that was sitting right there within the mbar folder.] 
 
I contacted the Support Team and William Rowland, Consumer Support Specialist, contacted me via email. 

He said to extract everything from the .zip file first (which I had done).  Then open the mbar folder that is within the

mbar-1.06.0.1004 folder. 
The mbar.exe application is the one with the blue "jack-hammer" icon (just like before).   Click on this to then run the program.
 
Once extracted, the mbar folder, itself, can actually be dragged out of the extraction location and placed onto the desktop or wherever, and then the application (blue icon) can be run from there (from inside the folder). 
 
Or you can simply make a shortcut to the executable by right clicking on the blue icon and then move the shortcut anywhere you want, perhaps onto the desktop (this is what I did).
 
This does differ slightly from my previous installation version (mbar-1.06.0.1003) wherein I had made a copy of the executable (blue icon) and moved the copy to the desktop and had run it from there just fine.
 
Apparently you can not do this with the newer version, the executable must be run from inside the same folder as the QtGui4.dll file.
 

This is why I was confused with the newest (.1004) version, because I did what I had done with the previous version but kept getting the error message.
 
 

I have responded back to the Support Team via email with this same info.
All is good.
 
Thanks for your help
Vernon

[exile360]

Excellent, I'm glad you got it sorted. Thanks for letting me know.

[swamiriver]

Why can't I simply download and opt for a desktop icon? I ran into the notice that QtGui4.dll was missing but there it was in the list. I use Windows 8 and would really like to have a Start Screen tile. 

[Firefox]

Why can't I simply download and opt for a desktop icon? I ran into the notice that QtGui4.dll was missing but there it was in the list. I use Windows 8 and would really like to have a Start Screen tile. 

That's probably because this software is still in beta and has no installer, you simply extract the zip file into a folder and double click on the mbar.exe file....