Help to uninstall torntv

[vitakult]

Hi, I need help to uninstall and completely remove torntv and its related extensions.

 

I have deleted all visible folders that come up when I searched torntv under programs.

 

but it did not work out, because when I tried to download a torrent file afterwards

 

a pop-up appears saying 'torntv has stopped working..windows is searching a solution to this problem'

 

I already have a torrent downloading software that worked before I accidentally downloaded torntv

 

I looked up help to uninstall torn tv before and came across a locked post started by a 'Fatguy 73'

 

http://forums.malwarebytes.org/index.php?showtopic=125634&hl=%2Bnoob+%2Bplease+%2Bhelp#entry674450

 

and I followed instructions there without posting my logs..because I wasn't a member then.

 

It didn't work out.The pop-up appears still every time I try to download a torrent file.

 

My previously default torrent downloader cannot be used.

 

I hope someone can help me.

 

Thank you.

 

 

attached are the logs/reports I received upon following the possibly outdated instructions in the link mentioned above

attach.txt

checkup.txt

dds.txt

[AdvancedSetup]

Hello and

 

Please run the following steps and post back the logs and we'll see if we can get you cleaned up.

 

 

STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

• Please download ERUNT from one of the following links: Link1 | Link2 | Link3
• ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
• Double click on erunt-setup.exe to Install ERUNT by following the prompts.
• Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
• Choose a location for the backup.
  
  • Note: the default location is C:\Windows\ERDNT which is acceptable.
    

  [*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder.
  

Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02

Please download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt
  

STEP 03

Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus

STEP 04

Please download AdwCleaner by Xplode to your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• If prompted by the User Account Control click Yes to allow it to run.
• Under Actions click on the Delete button.
• Click OK on all prompts.
• You will be prompted to restart your computer. A text file will open after the restart.
• Please post the entire contents of that logfile to your next reply.
• You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.

STEP 05



Please go here to run the online antivirus scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings and ensure these options are ticked:
  
  • Scan for potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth Technology
    

  [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.
  

 

Thanks

[AdvancedSetup]

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