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MBAM and HJTInstall won't run


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Hello - I believe I have been infected with the google hijack malware or virus or whatever it is. I can generally surf the internet but I cannot use my google toolbar, and if I click on any search results, I'm redirected away to some random ad sites. I have run counterspy but it hasn't found the problem. I downloaded the MBAM exe file, but it will not launch. Neither will the HJTInstall file. Please help.

Thanks,

Kevin

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  • 3 weeks later...

Hello.

Download and Run ComboFix (Rename Before Saving)

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1

Link 2

Link 3

CF_download_FF.gif

CF_download_rename.gif

Refer to the page below for further instructions on running ComboFix. This includes installing the Recovery Console. Note that you do not need your Windows XP disk to install it. Refer to this page if you are unsure how.

Double click on Combo-Fix.exe & follow the prompts.

When finished, it will produce a open a report for you. Post back with it. It is at C:\ComboFix.txt.

Do not mouseclick the ComboFix window while it's running. That may cause it to stall.

With Regards,

Extremeboy

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*Bump*

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic. If you do not reply within another day or two the topic will be closed.

With Regards,

Extremeboy

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Hello.

Due to Lack of feedback, this topic will be Closed, by a Moderator.

Please start a new thread in the Hijackthis-Malware Removal forum and post a new Hijackthis log if you require assistance again. Do Not PM me please as I need to leave soon and cannot continue to help you at that time frame.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,

Extremeboy

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