Having troubles accessing a certain site.

[superturkak]

Hello,

 

I'm a new guy here and would like to ask for help, I've been experiencing lately, a page error on all browsers I use(firefox, chrome, IE) in chrome its "error 137 page not available", in firefox and IE its "server cannot be found" if I refresh it countless times the site loads eventually, the site is not really down or undergoing maintenance because my friends can access it and they are not having problems..I have done some commands on CMD like "netsh winsock reset", "flush dns" , Pinging and tracert the only thing I found was that when Pinging the site using its host name, reply of CMD is "could not find host" but when I use the IP address of the site, Im getting "request time out", in tracert, my hop count was 30 but there wasn't any interruptions on my end. I have also scanned my system for viruses and malware with ad-aware and MBAM, even re-scanned it in safe mode but still they didn't detect any issues. Is it possible that I'm having problems with a invisible malware? or is it a network issue on my end or on the site itself? the site I'm trying to access is www.animeultima.tv, it was working fine a while ago but this happened suddenly, is it related to the F8 command on ASUS mobo where when F8 was pressed it didn't go to bios setup but an option onto which drive am I gonna set as primary?(I really don't know the details). Thank you very much to anyone who would help, I would really appreciate it.

[Firefox]

Hello and

Please run the following scans and post back the logs and we'll take a look at what's going on. (Please post the logs as attachments)

STEP 01

Please create an mbam-check log:

• Download mbam-check.exe from here and save it to your desktop
• Double-click on mbam-check.exe to run it, it should then open a log file
• Please do not copy and paste the entire contents of the log into your next post, instead please attach the log CheckResults.txt file which should now be located on your desktop to your next post

STEP 02

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop

dds.scr

dds.com

Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool.

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

• When done, DDS will open two (2) logs:
• DDS.txt
• Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply as an attachment: DDS.txt and Attach.txt

  You can ignore the note about zipping the Attach.txt file

STEP 03

Please download MiniToolBox save it to your desktop and run it.

Checkmark the following check-boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using Reset FF Proxy Settings option Firefox should be closed.

Thanks

[superturkak]

thank you for the quick reply, I attached them as you have instructed.

attach.txt

CheckResults.txt

dds.txt

Result.txt

[Firefox]

Looks like there is more going on under the hood that going to require some expert assistance. This was probably caused by either an infection, previous infection or hardware/software conflict or failure. Also you may want to run some diagnostics on your hard drive as your logs show a possible hard drive controller failure. That being said follow the instructions below for further help.

Since you are having issues, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers.

When you create a new topic there you can mention your logs that are located here: http://forums.malwarebytes.org/index.php?showtopic=128711&p=698275 or just repost the logs with your new topic.

Also just a note, any reason you are running an older version of Malwarebytes? It should be updated to the latest version which is currently version 1.75.0.1300

Thank you

[superturkak]

okay thank you very much.

[Firefox]

Your quite welcome, the experts will help you get this resolved.