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In need of help... Trojan.FakeMS


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I noticed my computer was slower than usual, then I started getting redirected to unknown web sites. That's when I knew there was a problem. I tried updating my McAfee anti-virus, and got an error message (The ordinal 1112 could not be located in the dynamic link library WSOCK32.DLL). I then ran anti-malwarebytes and it found a Trojan.FakeMS and deleted it, subsequent scans have turned up nothing, but I am still being redirected on Internet Explorer.  My Java was out of date, I have since updated it. I am on a different computer. Thank you in advance for any help you may offer.

 

 

I copied and pasted the Anti-Malware log, and the DDS.scr logs below....

 

 

 

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.06.29.04

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Admin :: LWD-LAPTOP [administrator]

 

6/29/2013 4:24:12 PM

mbam-log-2013-06-29 (16-24-12).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 216884

Time elapsed: 11 minute(s), 52 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 1

C:\$Recycle.Bin\S-1-5-21-299159482-988141774-3347236119-1000\$R63CCE0DA (Trojan.FakeMS) -> Quarantined and deleted successfully.

 

(end)

 

 

Below is the DDS.txt log;

 

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.25.2

Run by Admin at 19:11:39 on 2013-07-01

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3453.2531 [GMT -5:00]

.

SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ================

.

C:\Windows\SYSTEM32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\Ati2evxx.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\Ati2evxx.exe

C:\Windows\System32\WLTRYSVC.EXE

C:\Windows\System32\bcmwltry.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe

C:\Windows\system32\aestsrv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\Dwm.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Windows\Explorer.EXE

C:\Program Files\McAfee\Common Framework\FrameworkService.exe

C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe

C:\Windows\SYSTEM32\taskeng.exe

C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Windows\System32\WLTRAY.EXE

C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe

C:\Program Files\McAfee\Common Framework\UdaterUI.exe

C:\Program Files\U.S. Cellular Broadband Connect\mptserv.exe

C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\McAfee\Common Framework\naPrdMgr.exe

C:\Program Files\U.S. Cellular Broadband Connect\AvqAutorun.exe

C:\Program Files\Epson Software\Event Manager\EEventManager.exe

C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Windows\System32\spool\drivers\w32x86\3\E_FATIGBA.EXE

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\Program Files\McAfee\Common Framework\McTray.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\system32\STacSV.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\System32\mobsync.exe

C:\Windows\system32\wbem\wmiprvse.exe

\\?\C:\Windows\system32\wbem\WMIADAP.EXE

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer provided by Dell

uSearch Bar = Preserve

BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan enterprise\ScriptCl.dll

BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: WOT Helper: {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - c:\program files\wot\WOT.dll

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: WOT: {71576546-354D-41C9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll

TB: WOT: {71576546-354D-41c9-AAE8-31F2EC22BF0D} - c:\program files\wot\WOT.dll

TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

EB: {E16DC1FE-7C34-43F2-B754-F3AD12DDF97C} - <orphaned>

uRun: [WorkForce 630(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatigba.exe /fu "c:\windows\temp\E_SDC72.tmp" /EF "HKCU"

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Netvue] c:\program files\codeheadz\netvue\Netvue.exe

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe

mRun: [iSUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start

mRun: [dscactivate] c:\dell\dsca.exe 3

mRun: [shStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE

mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey

mRun: [sigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\sttray.exe

mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"

mRun: [{9ABA99F9-A8FE-7E89-8E99-AE8b85E9AE9B}] "c:\program files\u.s. cellular broadband connect\avqautorun.exe" "c:\program files\u.s. cellular broadband connect\mphonetools.exe" /OnPlug=%s

mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [Garmin Lifetime Updater] c:\program files\garmin\lifetime updater\GarminLifetime.exe /StartMinimized

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableLUA = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll

LSP: mswsock.dll

TCP: NameServer = 192.168.0.1

TCP: Interfaces\{1A61FE8B-0DB9-45F4-9009-8F353BD146C7} : DHCPNameServer = 192.168.0.1

Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll

Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - c:\program files\wot\WOT.dll

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

.

============= SERVICES / DRIVERS ===============

.

R1 mferkdk;VSCore mferkdk;c:\program files\mcafee\virusscan enterprise\mferkdk.sys [2007-10-16 31784]

R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2008-2-28 72680]

R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2008-2-28 33960]

R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2008-2-28 171272]

S3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\drivers\PTUMWBus.sys [2011-1-3 54544]

S3 PTUMWCDF;PANTECH USB Modem V2 Installation CD;c:\windows\system32\drivers\PTUMWCDF.sys [2011-1-3 22032]

S3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\drivers\PTUMWFLT.sys [2011-1-3 12048]

S3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\drivers\PTUMWMdm.sys [2011-1-3 160400]

S3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\drivers\PTUMWNET.sys [2011-1-3 115216]

S3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\drivers\PTUMWVsp.sys [2011-1-3 160400]

.

=============== Created Last 30 ================

.

2013-06-29 22:03:40 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-06-29 14:16:55 -------- d-sh--w- c:\windows\system32\%APPDATA%

.

==================== Find3M ====================

.

2013-06-29 22:03:14 867240 ----a-w- c:\windows\system32\npdeployJava1.dll

2013-06-29 22:03:14 789416 ----a-w- c:\windows\system32\deployJava1.dll

2013-06-29 14:54:58 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-06-29 14:54:58 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-04 19:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

.

============= FINISH: 19:13:26.26 ===============

 

 

Below is the Attach.txt log;

 

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Basic

Boot Device: \Device\HarddiskVolume3

Install Date: 11/15/2007 4:49:14 AM

System Uptime: 7/1/2013 6:56:47 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0KY766

Processor: AMD Turion 64 X2 Mobile Technology TL-58 | Microprocessor | 1800/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 220 GiB total, 61.032 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 6.429 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Description: Microsoft ISATAP Adapter

Device ID: ROOT\*ISATAP\0027

Manufacturer: Microsoft

Name: isatap.{BE309BD6-766E-4A24-BB81-BC6F17E6B991}

PNP Device ID: ROOT\*ISATAP\0027

Service: tunnel

.

==== System Restore Points ===================

.

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader 8.3.1

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Control Center

ATI PCI Express (3GIO) Filter Driver

Avanquest update

Bonjour

Broadcom Management Programs

Browser Address Error Redirector

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Localization Chinese Standard

Catalyst Control Center Localization Chinese Traditional

Catalyst Control Center Localization Danish

Catalyst Control Center Localization Dutch

Catalyst Control Center Localization Finnish

Catalyst Control Center Localization French

Catalyst Control Center Localization German

Catalyst Control Center Localization Italian

Catalyst Control Center Localization Japanese

Catalyst Control Center Localization Korean

Catalyst Control Center Localization Norwegian

Catalyst Control Center Localization Portuguese

Catalyst Control Center Localization Russian

Catalyst Control Center Localization Spanish

Catalyst Control Center Localization Swedish

ccc-core-static

ccc-utility

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

Conexant HDA D330 MDC V.92 Modem

D3DX10

Dell System Customization Wizard

Dell Touchpad

Dell Wireless WLAN Card

Digital Line Detect

Epson Event Manager

Epson FAX Utility

Epson PC-FAX Driver

EPSON Scan

EPSON WorkForce 630 Series Printer Uninstall

EpsonNet Print

EpsonNet Setup 3.3

Garmin Communicator Plugin

Garmin Lifetime Updater

Garmin POI Loader

Garmin USB Drivers

Garmin WebUpdater

Google Toolbar for Internet Explorer

Google Update Helper

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP ENVY 110 series Basic Device Software

iTunes

Java 7 Update 25

Java Auto Updater

Java SE Runtime Environment 6

Logitech Desktop Messenger

Logitech Harmony Remote Software 7

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee AntiSpyware Enterprise Module

McAfee VirusScan Enterprise

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Silverlight

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Mobile PhoneTools

Modem Diagnostic Tool

Move Networks Media Player for Internet Explorer

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB941833)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

OpenOffice.org 3.3

PANTECH USB Modem V2

Picasa 3

PowerDVD

Product Documentation Launcher

QuickSet

QuickTime

Remote Control USB Driver

Roxio Creator Audio

Roxio Creator BDAV Plugin

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler

Roxio MyDVD DE

Roxio Update Manager

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Skins

Sonic Activation Module

TurboTax 2012

TurboTax 2012 WinPerFedFormset

TurboTax 2012 WinPerReleaseEngine

TurboTax 2012 WinPerTaxSupport

TurboTax 2012 wmoiper

TurboTax 2012 wrapper

U.S. Cellular Broadband Connect

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

User's Guides

Windows Driver Package - Garmin (grmnusb) GARMIN Devices (04/19/2012 2.3.1.0)

WOT for Internet Explorer

.

==== End Of File ===========================

 

 

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  • Staff

Hello Larry_D

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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Here are the adwcleaner and junk ware removal logs;

 

 

 

Adwcleaner Log below

# AdwCleaner v2.303 - Logfile created 07/02/2013 at 06:01:03
# Updated 08/06/2013 by Xplode
# Operating system : Windows Vista Home Basic Service Pack 2 (32 bits)
# User : Admin - LWD-LAPTOP
# Boot Mode : Normal
# Running from : C:\Users\Admin\Desktop\2013 Malware\AdwCleaner.exe
# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\END
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Users\Admin\AppData\Local\Conduit
Folder Deleted : C:\Users\Admin\AppData\Local\Coupon Companion Plugin
Folder Deleted : C:\Users\Admin\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Admin\AppData\LocalLow\PriceGong

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3272718
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

*************************

AdwCleaner[s1].txt - [1668 octets] - [02/07/2013 06:01:03]

########## EOF - C:\AdwCleaner[s1].txt - [1728 octets] ##########

 

Junkware Removal Log below

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista Home Basic x86
Ran by Admin on Tue 07/02/2013 at  6:11:00.25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 07/02/2013 at  6:13:12.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

 

There seems to be no change in the way my computer is behaving. I got an unwanted web site that poped up, and it is taking forever for a wanted web site to open (in fact Google never did open, I gave up).

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  • Staff

Hello Larry_D

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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Good morning Gringo!

 

I disabled my McAfee, and I am running Combofix, it's been running for almost 2 hours. The info box for Combofix says it typically runs for 10 minutes and may double that for badly infected machines. The hard drive light is flickering, and task manager shows CPU activity for swxcacls.3xe (Freeware implementation of XCACLS), and the memory usage also is slowly increasing, it is now at 57,784. I have not received any errors when starting or running it.

 

Do I need to be patient and let it run longer?

 

Thanks,

Larry

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Hello Larry_D

stop it and lets try this

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

  • more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

    If the forum still complains about it being to long send me everything that is at the end of the report after where it says

    ==================

    Scan finished

    ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

  • Quit all programs that you may have started.
  • Please disconnect any external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
  • Exit/Close RogueKiller+
send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

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Hi Gringo, everything is so time consuming, and then I just found out my last reply apparently did not save...

 

I ran the TDSSKiller and RogueKiller. The TDSSKiller found 1 file to cure, my computer hung up on the reboot, I had to do a hard power off.

 

RogueKiller ran ok, except it did not create the file name you specified on the desktop (RKreport[2].txt), it created two files name RKreport[0].txt, I'm including both of them below.

 

After running the processes, my internet explorer appears to be doing ok, I did a couple google searches and went to web sites without being redirected. However my Garmin Lifetime updater appears to be broken. I believe something about System.UnauthorizedAccess. I also am getting an EEvent Manager message about the specified path not being available. I click Ok, and receive the same EEvent Manager messages a total of 4 times. Also, my McAfee update is now working.

 

I have tried to save my reply twice now, so I am attaching the logs in one file.

TDSSKiller and RogueKiller Logs.rtf

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I got ComboFix to run. Right off the bat it said it found a Rootkit.ZeroAccess, which it said was a nasty little bugger,
and to try internet access and if that was no good, then I needed to run it again. That wasn't necessary.
ComboFix completed a bunch of stages, last I saw was about 50. It hung up, I hard power off and it came back up ok.
Internet access seems good, Garmin Lifetime updater is still not working (but I suspect that just needs to be reinstalled),
 and I'm still getting the EEvent Manager error about the System cannot find the path specified, I click ok on that
message and it repeats 4 times (this one concerns me).   I think that's it for the most part.

 

 

ComboFix 13-07-02.01 - Admin 07/02/2013  21:32:59.1.2 - x86
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.3453.2758 [GMT -5:00]
Running from: c:\users\Admin\Desktop\2013 Malware\ComboFix.exe
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Resident AV is active
.
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\hpe423D.dll
c:\users\Admin\AppData\Local\Microsoft\Windows\Temporary Internet Files\bmp7F75.tmp
c:\windows\$NtUninstallKB59503$
c:\windows\$NtUninstallKB59503$\1302308336\L\00000004.@
c:\windows\$NtUninstallKB59503$\1302308336\L\201d3dde
c:\windows\$NtUninstallKB59503$\1302308336\L\6715e287
c:\windows\$NtUninstallKB59503$\1302308336\L\76603ac3
c:\windows\$NtUninstallKB59503$\1302308336\L\ogejidap
c:\windows\security\Database\tmp.edb
c:\windows\system32\drivers\etc\hosts.ics
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-03 to 2013-07-03  )))))))))))))))))))))))))))))))
.
.
2013-07-03 02:47 . 2013-07-03 02:47 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-03 02:47 . 2013-07-03 02:47 -------- d-----w- c:\users\Admin\AppData\Local\temp
2013-07-02 18:35 . 2013-07-02 18:35 -------- d-----w- C:\TDSSKiller_Quarantine
2013-07-02 11:10 . 2013-07-02 11:10 -------- d-----w- c:\windows\ERUNT
2013-07-02 11:10 . 2013-07-02 11:10 -------- d-----w- C:\JRT
2013-06-29 22:03 . 2013-06-29 22:03 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-29 14:16 . 2013-06-29 14:16 -------- d-sh--w- c:\windows\system32\%APPDATA%
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-02 18:37 . 2009-09-13 04:47 185856 ----a-w- c:\windows\system32\drivers\netbt.sys
2013-06-29 22:03 . 2012-08-31 00:25 867240 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-06-29 22:03 . 2011-02-01 20:37 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-29 14:54 . 2012-04-05 15:03 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-29 14:54 . 2011-05-19 15:23 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-04 19:50 . 2011-02-03 00:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-06 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"dscactivate"="c:\dell\dsca.exe" [2007-07-30 16384]
"ShStatEXE"="c:\program files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2007-10-17 111952]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 136768]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 405504]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-12-08 32768]
"{9ABA99F9-A8FE-7E89-8E99-AE8b85E9AE9B}"="c:\program files\U.S. Cellular Broadband Connect\AvqAutorun.exe" [2009-10-19 73728]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"Garmin Lifetime Updater"="c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-11-15 50688]
Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe -startup [2010-11-15 67128]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-7-20 1180952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FUFAXSTM]
2009-12-03 06:00 847872 ----a-w- c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2006-11-10 18:35 90112 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-04-06 17:00 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-299159482-988141774-3347236119-1000]
"EnableNotificationsRef"=dword:00000002
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-08-29 73728]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 14:54]
.
2013-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-19 02:04]
.
2013-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-19 02:04]
.
.
------- Supplementary Scan -------
.

uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-Netvue - c:\program files\Codeheadz\Netvue\Netvue.exe
SafeBoot-44575280.sys
SafeBoot-82136964.sys
MSConfigStartUp-PCMService - c:\program files\Dell\MediaDirect\PCMService.exe
.
.
.
**************************************************************************
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files:
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1300)
c:\program files\Adobe\Reader 8.0\Reader\viewerps.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\McAfee\Common Framework\FrameworkService.exe
c:\program files\McAfee\VirusScan Enterprise\Mcshield.exe
c:\program files\McAfee\VirusScan Enterprise\VsTskMgr.exe
c:\program files\McAfee\Common Framework\naPrdMgr.exe
c:\program files\U.S. Cellular Broadband Connect\mptserv.exe
c:\windows\system32\msiexec.exe
c:\windows\system32\STacSV.exe
c:\windows\system32\DRIVERS\xaudio.exe
c:\program files\McAfee\Common Framework\McTray.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\servicing\TrustedInstaller.exe
.
**************************************************************************
.
Completion time: 2013-07-02  22:12:59 - machine was rebooted
ComboFix-quarantined-files.txt  2013-07-03 03:12
.
Pre-Run: 64,819,044,352 bytes free
Post-Run: 65,069,211,648 bytes free
.
- - End Of File - - AF1D37054C19ECFD396CCC36F92AE24D
5C616939100B85E558DA92B899A0FC36

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  • Staff

Hello Larry_D

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
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I ran ComboFix with the imbeded script, there weren't any problems running it, other than forgetting to disable my McAfee beforehand (I probably should have waited till after my first cup of coffee :). I rebooted and am not getting any errors or unusual messages, got on the internet and browsed without incident. Ran my McAfee update to completion. I'm not seeing anything to complain about...

 

 

 

 

 

ComboFix 13-07-02.01 - Admin 07/03/2013   7:30.2.2 - x86
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.1.1033.18.3453.2543 [GMT -5:00]
Running from: c:\users\Admin\Desktop\2013 Malware\ComboFix.exe
Command switches used :: c:\users\Admin\Desktop\2013 Malware\CFScript.txt
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Resident AV is active
.
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\drivers\etc\hosts.ics
.
.
(((((((((((((((((((((((((   Files Created from 2013-06-03 to 2013-07-03  )))))))))))))))))))))))))))))))
.
.
2013-07-03 12:39 . 2013-07-03 12:39 -------- d-----w- c:\users\Admin\AppData\Local\temp
2013-07-03 12:39 . 2013-07-03 12:39 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-07-02 18:35 . 2013-07-02 18:35 -------- d-----w- C:\TDSSKiller_Quarantine
2013-07-02 11:10 . 2013-07-02 11:10 -------- d-----w- c:\windows\ERUNT
2013-07-02 11:10 . 2013-07-02 11:10 -------- d-----w- C:\JRT
2013-06-29 22:03 . 2013-06-29 22:03 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-29 14:16 . 2013-06-29 14:16 -------- d-sh--w- c:\windows\system32\%APPDATA%
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-02 18:37 . 2009-09-13 04:47 185856 ----a-w- c:\windows\system32\drivers\netbt.sys
2013-06-29 22:03 . 2012-08-31 00:25 867240 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-06-29 22:03 . 2011-02-01 20:37 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-29 14:54 . 2012-04-05 15:03 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-29 14:54 . 2011-05-19 15:23 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-04 19:50 . 2011-02-03 00:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-04-06 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"dscactivate"="c:\dell\dsca.exe" [2007-07-30 16384]
"ShStatEXE"="c:\program files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2007-10-17 111952]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 136768]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-07 405504]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2003-12-08 32768]
"{9ABA99F9-A8FE-7E89-8E99-AE8b85E9AE9B}"="c:\program files\U.S. Cellular Broadband Connect\AvqAutorun.exe" [2009-10-19 73728]
"EEventManager"="c:\program files\Epson Software\Event Manager\EEventManager.exe" [2009-12-03 976320]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-08-28 59280]
"Garmin Lifetime Updater"="c:\program files\Garmin\Lifetime Updater\GarminLifetime.exe" [2012-06-04 1466760]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-10 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-11-15 50688]
Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe -startup [2010-11-15 67128]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-7-20 1180952]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FUFAXSTM]
2009-12-03 06:00 847872 ----a-w- c:\program files\Epson Software\FAX Utility\FUFAXSTM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2006-11-10 18:35 90112 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-04-06 17:00 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiSpywareOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-299159482-988141774-3347236119-1000]
"EnableNotificationsRef"=dword:00000002
.
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-08-29 73728]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ    PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ    FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 14:54]
.
2013-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-19 02:04]
.
2013-07-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-04-19 02:04]
.
.
------- Supplementary Scan -------
.

uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-03 07:39
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-07-03  07:41:28
ComboFix-quarantined-files.txt  2013-07-03 12:41
ComboFix2.txt  2013-07-03 03:13
.
Pre-Run: 64,988,405,760 bytes free
Post-Run: 65,071,824,896 bytes free
.
- - End Of File - - 8860D2858EDBAB14C508D7C4353C2411
5C616939100B85E558DA92B899A0FC36

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Adobe Reader 8.3.1

      Java™ SE Runtime Environment 6

      Malwarebytes Anti-Malware version 1.75.0.1300

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html

    After installing the latest Adobe Reader, uninstall all previous versions.

    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Gringo,

 

Happy 4th of July!

 

The computer hungup on a reboot, I did a hard power off. It was slow to boot back up, but I suspect it is rebuilding temp files. It eventually booted up and seems to be working like it should be.

 

 

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.07.04.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Admin :: LWD-LAPTOP [administrator]

Protection: Enabled

7/4/2013 3:59:56 AM
mbam-log-2013-07-04 (03-59-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 219601
Time elapsed: 12 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:15:04 AM, on 7/4/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\U.S. Cellular Broadband Connect\AvqAutorun.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Admin\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3
O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [{9ABA99F9-A8FE-7E89-8E99-AE8b85E9AE9B}] "C:\Program Files\U.S. Cellular Broadband Connect\AvqAutorun.exe" "C:\Program Files\U.S. Cellular Broadband Connect\mphonetools.exe" /OnPlug=%s
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Garmin Lifetime Updater] C:\Program Files\Garmin\Lifetime Updater\GarminLifetime.exe /StartMinimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre7\bin\jp2iexp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/3.0.1.0/GarminAxControl.CAB
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://samsclubus.pnimedia.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: MPT Service - Unknown owner - C:\Program Files\U.S. Cellular Broadband Connect\mptserv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9710 bytes

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe

      O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

      O4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3

      O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe

      O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"

      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

      O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

      O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

      O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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  • Staff

Hello Larry_D

The Online scan looks very good!! It is only reporting backups created during the course of this fix!!

  • C:\TDSSKiller_Quarantine\<-- TDSSKiller
Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wrong time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standard today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Gringo,

 

Thank you for your time and expertise in helping me clean up the malware that I managed to pick up. I did donate because your time and effort is very much appreciated, it also means a lot to have a clean computer without having to do a complete back up of files and reinstall everything.

 

Take care,

Larry

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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