Help ! computer says numerous MBR physical drives and sophos blocked

[juliegabby]

The computer runs slow, has spybot telling me there are MBR physical drives 0,1,2,3,4 but I only have drive "C".   Sophos won't even open. Said Adobe was hacked, etc. Could use some help. 

Win 7. Dell.    Oh by the way the Intel Extreme Graphics Driver showed up as somthing like 37giggabytes.

attach.txt

dds.txt

[gringo_pr]

Hello juliegabby

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[juliegabby]

yes.

I do not know how to back up all of the data and whether it could be on some of the drives that show up but there is just one hard drive.

[juliegabby]

Ran the two tools.   Attached the two reports.  Running a spybot rootkit and system scan now

 

JRT.txt

AdwCleanerR6.txt

[gringo_pr]

hello

any pictures or documents that you want to keep just put on a CD or flash drive

gringo

[juliegabby]

    Attached is the spybot screenshot (rootkit) showing 7 mbr physical drives but the computer only has 1.

 

# AdwCleaner v2.304 - Logfile created 07/05/2013 at 16:28:23

# Updated 03/07/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : off0810sd - OFF0810SD-PC

# Boot Mode : Normal

# Running from : C:\Users\off0810sd\Downloads\AdwCleaner (1).exe

# Option [search]

 

 

***** [services] *****

 

 

***** [Files / Folders] *****

 

 

***** [Registry] *****

 

 

***** [internet Browsers] *****

 

-\\ Internet Explorer v10.0.9200.16611

 

[OK] Registry is clean.

 

-\\ Google Chrome v27.0.1453.116

 

File : C:\Users\off0810sd\AppData\Local\Google\Chrome\User Data\Default\Preferences

 

[OK] File is clean.

 

File : C:\Users\administrator0225\AppData\Local\Google\Chrome\User Data\Default\Preferences

 

[OK] File is clean.

 

*************************

 

AdwCleaner[R1].txt - [1707 octets] - [30/06/2013 01:26:11]

AdwCleaner[R2].txt - [1767 octets] - [30/06/2013 01:27:22]

AdwCleaner[R3].txt - [1827 octets] - [30/06/2013 01:35:47]

AdwCleaner[R4].txt - [1402 octets] - [05/07/2013 16:13:46]

AdwCleaner[R5].txt - [1287 octets] - [05/07/2013 16:20:53]

AdwCleaner[R6].txt - [1098 octets] - [05/07/2013 16:28:23]

AdwCleaner[s1].txt - [1905 octets] - [30/06/2013 01:36:25]

AdwCleaner[s2].txt - [1466 octets] - [05/07/2013 16:15:17]

 

########## EOF - C:\AdwCleaner[R6].txt - [1278 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Home Premium x64

Ran by off0810sd on Fri 07/05/2013 at 16:22:05.94

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 07/05/2013 at 16:25:40.54

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

[juliegabby]

Gringo appreciate your helping me.

[gringo_pr]

Hello juliegabby

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

• Link 1

  Link 2

  Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
• Log from Combofix
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[juliegabby]

It has some type of radio type program running that is broadcasting computer related stories. But I don't have any idea why.

[juliegabby]

ComboFix 13-07-06.03 - off0810sd 07/06/2013  11:09:44.2.2 - x64

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6109.4840 [GMT -5:00]

Running from: c:\users\off0810sd\Downloads\ComboFix.exe

AV: Lavasoft Ad-Aware *Disabled/Outdated* {E0D97DD4-42BA-B3F2-A5A7-22E9ACE81FC7}

FW: Lavasoft Ad-Aware *Disabled* {D8E2FCF1-08D5-B2AA-8EF8-8BDC523B58BC}

SP: Lavasoft Ad-Aware *Disabled/Outdated* {5BB89C30-6480-BC7C-9F17-199BD76F557A}

SP: Spybot - Search and Destroy *Disabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

 * Created a new restore point

.

.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))

.

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c:\program files (x86)\WinPCap

c:\program files (x86)\WinPCap\install.log

.

.

(((((((((((((((((((((((((   Files Created from 2013-06-06 to 2013-07-06  )))))))))))))))))))))))))))))))

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2013-07-06 16:14 . 2013-07-06 16:14 -------- d-----w- c:\users\Public\AppData\Local\temp

2013-07-02 20:09 . 2013-07-02 20:09 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-07-01 06:08 . 2013-07-01 06:08 -------- d-----w- c:\users\administrator0225\AppData\Local\Microsoft Games

2013-07-01 05:38 . 2013-07-01 05:38 73728 ----a-r- c:\users\administrator0225\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe

2013-07-01 05:38 . 2013-07-01 05:38 73728 ----a-r- c:\users\administrator0225\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\SVRTgui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe

2013-07-01 05:38 . 2013-07-01 05:38 73728 ----a-r- c:\users\administrator0225\AppData\Roaming\Microsoft\Installer\{B829E117-D072-41EA-9606-9826A38D34C1}\ARPPRODUCTICON.exe

2013-07-01 05:38 . 2013-07-01 05:38 -------- d-----w- c:\program files (x86)\Sophos

2013-06-30 23:20 . 2013-06-30 23:20 -------- d-----w- C:\Sophos

2013-06-30 23:13 . 2013-06-17 07:10 9552976 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7BE3550D-9058-4A78-B5AE-2555D03C9704}\mpengine.dll

2013-06-30 22:28 . 2013-07-01 05:38 -------- d-----w- c:\programdata\Sophos

2013-06-30 22:26 . 2013-07-01 11:42 -------- d-----w- C:\scss_10

2013-06-30 06:33 . 2013-06-30 06:33 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-06-30 06:33 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-06-30 05:39 . 2013-06-30 05:39 36680 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys

2013-06-30 05:22 . 2013-06-30 05:22 -------- d-----w- c:\windows\ERUNT

2013-06-30 05:22 . 2013-07-05 21:21 -------- d-----w- C:\JRT

2013-06-27 03:30 . 2013-02-27 20:37 53248 ----a-w- c:\windows\SysWow64\CSVer.dll

2013-06-27 03:25 . 2013-06-27 03:25 -------- d-----w- c:\program files (x86)\SystemRequirementsLab

2013-06-27 03:24 . 2013-06-27 03:24 -------- d-----w- c:\users\off0810sd\AppData\Roaming\SystemRequirementsLab

2013-06-25 22:54 . 2013-06-25 22:33 106112 ----a-w- c:\windows\system32\drivers\mferkdet.sys

2013-06-25 22:46 . 2013-06-25 22:32 771096 ----a-w- c:\windows\system32\drivers\mfehidk.sys

2013-06-25 22:43 . 2013-06-25 22:34 177680 ----a-w- c:\windows\system32\mfevtps.exe

2013-06-25 22:18 . 2013-06-25 22:48 -------- d-----w- c:\program files\stinger

2013-06-20 01:14 . 2013-06-20 01:14 -------- d-----w- c:\programdata\Trend Micro

2013-06-13 14:48 . 2009-10-20 08:24 724608 ----a-w- c:\windows\system32\bmutil.dll

2013-06-13 14:48 . 2009-10-20 08:24 39552 ----a-w- c:\windows\system32\drivers\tcpipBM.sys

2013-06-13 14:48 . 2009-10-20 08:24 312448 ----a-w- c:\windows\system32\bminstall.dll

2013-06-13 14:48 . 2009-10-20 08:24 16512 ----a-w- c:\windows\system32\drivers\BMLoad.sys

2013-06-13 14:45 . 2013-06-13 08:13 15983616 ----a-w- c:\users\off0810sd\Cricket Broadband Setup-v1.0 (build 1950).msi

2013-06-12 19:47 . 2013-04-17 06:24 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-06-12 19:47 . 2013-04-17 07:02 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll

2013-06-12 19:47 . 2013-05-08 06:39 1910632 ----a-w- c:\windows\system32\drivers\tcpip.sys

2013-06-12 19:46 . 2013-06-12 19:46 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared

2013-06-12 19:37 . 2013-04-26 05:51 751104 ----a-w- c:\windows\system32\win32spl.dll

2013-06-12 19:37 . 2013-04-26 04:55 492544 ----a-w- c:\windows\SysWow64\win32spl.dll

2013-06-12 19:37 . 2013-05-10 05:49 30720 ----a-w- c:\windows\system32\cryptdlg.dll

2013-06-12 19:37 . 2013-05-10 03:20 24576 ----a-w- c:\windows\SysWow64\cryptdlg.dll

2013-06-12 19:31 . 2013-05-13 03:43 1192448 ----a-w- c:\windows\system32\certutil.exe

2013-06-12 19:31 . 2013-05-13 03:08 903168 ----a-w- c:\windows\SysWow64\certutil.exe

2013-06-12 19:31 . 2013-05-13 05:51 1464320 ----a-w- c:\windows\system32\crypt32.dll

2013-06-12 19:31 . 2013-05-13 05:51 184320 ----a-w- c:\windows\system32\cryptsvc.dll

2013-06-12 19:31 . 2013-05-13 05:51 139776 ----a-w- c:\windows\system32\cryptnet.dll

2013-06-12 19:31 . 2013-05-13 05:50 52224 ----a-w- c:\windows\system32\certenc.dll

2013-06-12 19:31 . 2013-05-13 04:45 140288 ----a-w- c:\windows\SysWow64\cryptsvc.dll

2013-06-12 19:31 . 2013-05-13 04:45 1160192 ----a-w- c:\windows\SysWow64\crypt32.dll

2013-06-12 19:31 . 2013-05-13 04:45 103936 ----a-w- c:\windows\SysWow64\cryptnet.dll

2013-06-12 19:31 . 2013-05-13 03:08 43008 ----a-w- c:\windows\SysWow64\certenc.dll

2013-06-12 19:30 . 2013-03-31 22:52 1887232 ----a-w- c:\windows\system32\d3d11.dll

2013-06-12 19:30 . 2013-04-25 23:30 1505280 ----a-w- c:\windows\SysWow64\d3d11.dll

2013-06-12 18:15 . 2013-06-12 18:15 -------- d-----w- c:\programdata\Symantec

2013-06-12 18:15 . 2013-06-12 20:47 -------- d-----w- c:\programdata\Norton

2013-06-12 17:29 . 2013-06-12 18:07 -------- d-----w- c:\programdata\HitmanPro

2013-06-12 17:14 . 2013-06-12 17:14 -------- d-----w- c:\users\administrator0225\AppData\Local\Google

2013-06-12 17:13 . 2013-06-12 17:13 -------- d-----w- c:\users\administrator0225\AppData\Roaming\ControlCenter4

2013-06-06 17:19 . 2013-06-06 17:44 -------- d-----w- c:\program files (x86)\SmartDraw 2014

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((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))

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2013-07-05 20:47 . 2013-02-26 20:17 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll

2013-07-05 20:46 . 2013-02-26 20:16 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll

2013-07-05 20:45 . 2013-02-26 20:13 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll

2013-07-05 20:45 . 2013-02-28 08:15 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll

2013-07-04 20:56 . 2013-02-23 10:26 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll

2013-07-04 20:56 . 2013-02-23 10:22 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll

2013-07-04 20:54 . 2013-02-23 10:14 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll

2013-07-03 20:43 . 2013-02-23 10:14 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll

2013-07-02 20:09 . 2013-01-15 04:57 867240 ----a-w- c:\windows\SysWow64\npdeployJava1.dll

2013-07-02 20:09 . 2010-07-06 00:23 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-06-12 20:50 . 2010-09-01 15:35 75825640 ----a-w- c:\windows\system32\MRT.exe

2013-06-12 19:20 . 2013-01-14 05:12 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-06-12 19:20 . 2013-01-14 05:12 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-05-02 07:06 . 2013-01-27 07:03 278800 ------w- c:\windows\system32\MpSigStub.exe

2013-04-13 05:49 . 2013-05-15 20:02 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-05-15 20:02 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-05-15 20:02 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-05-15 20:02 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-05-15 20:02 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-05-15 20:02 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-04-12 14:45 . 2013-04-24 11:24 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-11 16:06 . 2013-02-23 02:27 39504 ----a-w- c:\windows\system32\drivers\gfiark.sys

2013-04-10 06:01 . 2013-05-15 20:02 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys

2013-04-10 06:01 . 2013-05-15 20:02 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys

2013-04-10 03:30 . 2013-05-15 20:00 3153920 ----a-w- c:\windows\system32\win32k.sys

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(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))

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*Note* empty entries & legit default entries are not shown 

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Spybot-S&D Cleaning"="c:\program files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" [2012-11-13 3713032]

"Akamai NetSession Interface"="c:\users\off0810sd\AppData\Local\Akamai\netsession_win.exe" [2013-06-05 4489472]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"Ad-Aware Antivirus"="c:\program files (x86)\Ad-Aware Antivirus\AdAwareLauncher --windows-run" [X]

"Desktop Disc Tool"="c:\program files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" [2009-10-15 498160]

"SDTray"="c:\program files (x86)\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]

"ControlCenter4"="c:\program files (x86)\ControlCenter4\BrCcBoot.exe" [2012-09-07 143360]

"BrStsMon00"="c:\program files (x86)\Browny02\Brother\BrStMonW.exe" [2012-06-06 3076096]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]

.

c:\users\administrator0225\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-12-15 1324384]

.

c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-12-15 1324384]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]

"NoDevMgrUpdate"= 0 (0x0)

"NoDFSTab"= 0 (0x0)

"NoEncryptOnMove"= 0 (0x0)

"NoResolveTrack"= 0 (0x0)

"NoStartMenuSubFolders"= 0 (0x0)

.

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]

"NoDevMgrUpdate"= 0 (0x0)

"NoDFSTab"= 0 (0x0)

"NoEncryptOnMove"= 0 (0x0)

"NoResolveTrack"= 0 (0x0)

"NoStartMenuSubFolders"= 0 (0x0)

.

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]

"DisableLocalMachineRun"= 0 (0x0)

"DisableLocalMachineRunOnce"= 0 (0x0)

"DisableCurrentUserRun"= 0 (0x0)

"DisableCurrentUserRunOnce"= 0 (0x0)

"NoFile"= 0 (0x0)

"HideClock"= 0 (0x0)

"NoDevMgrUpdate"= 0 (0x0)

"NoDFSTab"= 0 (0x0)

"NoEncryptOnMove"= 0 (0x0)

"NoResolveTrack"= 0 (0x0)

"NoStartMenuSubFolders"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Ad-Aware Service]

@="Ad-Aware Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-disabled]

"HPAIO_PrintFolderMgr"=c:\windows\system32\spool\DRIVERS\x64\hpoopm07.exe

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

.

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

R3 ATMFFLT;A600 USB Modem Installation CD;c:\windows\system32\DRIVERS\ATMFFLT.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFFLT.sys [x]

R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys;c:\windows\SYSNATIVE\drivers\mbamchameleon.sys [x]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys;c:\windows\SYSNATIVE\drivers\mferkdet.sys [x]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]

R3 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [x]

R3 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [x]

R3 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe;c:\program files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]

S2 Ad-Aware Service;Ad-Aware Service;c:\program files (x86)\Ad-Aware Antivirus\AdAwareService.exe;c:\program files (x86)\Ad-Aware Antivirus\AdAwareService.exe [x]

S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]

S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe;c:\program files\Dell\DellDock\DockLogin.exe [x]

S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe;c:\windows\SYSNATIVE\mfevtps.exe [x]

S2 MSSQL$ACCUCHEK360;SQL Server (ACCUCHEK360);c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe;c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [x]

S2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [x]

S2 SBAMSvc;Ad-Aware;c:\program files (x86)\Ad-Aware Antivirus\SBAMSvc.exe;c:\program files (x86)\Ad-Aware Antivirus\SBAMSvc.exe [x]

S2 sbapifs;sbapifs;c:\windows\system32\DRIVERS\sbapifs.sys;c:\windows\SYSNATIVE\DRIVERS\sbapifs.sys [x]

S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]

S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]

S3 ATMFBUS;A600 USB Composite Device Driver;c:\windows\system32\DRIVERS\ATMFBUS.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFBUS.sys [x]

S3 ATMFCVsp;A600 Cricket CM Port;c:\windows\system32\DRIVERS\ATMFCVsp.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFCVsp.sys [x]

S3 ATMFMdm;A600 Cricket EVDO Modem;c:\windows\system32\DRIVERS\ATMFMdm.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFMdm.sys [x]

S3 ATMFNET;A600 Cricket EVDO Network Adapter;c:\windows\system32\DRIVERS\ATMFNET.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFNET.sys [x]

S3 ATMFNVsp;A600 Cricket NMEA Port Serial Port;c:\windows\system32\DRIVERS\ATMFNVsp.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFNVsp.sys [x]

S3 ATMFVsp;A600 Cricket Diagnostics Port;c:\windows\system32\DRIVERS\ATMFVsp.sys;c:\windows\SYSNATIVE\DRIVERS\ATMFVsp.sys [x]

S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrSerIb.sys [x]

S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrUsbSIb.sys [x]

S3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe;c:\program files (x86)\Browny02\BrYNSvc.exe [x]

S3 gfiark;gfiark;c:\windows\system32\drivers\gfiark.sys;c:\windows\SYSNATIVE\drivers\gfiark.sys [x]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]

S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]

S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]

S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]

S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]

S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - GFIARK

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-06-25 00:33 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.116\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-07-06 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-14 19:20]

.

2013-07-05 c:\windows\Tasks\GlaryInitialize.job

- c:\program files (x86)\Glary Utilities\initialize.exe [2013-03-10 22:24]

.

2013-07-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-18 06:48]

.

2013-07-06 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-18 06:48]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-10-21 8306208]

"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-11-14 163360]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-11-14 387616]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-11-14 418336]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\system32\blank.htm

IE: Open with PDF Viewer Plus - c:\program files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll/PlusIEContextMenu.htm

Trusted Zone: dell.com

TCP: Interfaces\{3ABD7F22-CD3B-4E99-8140-0B60202F52D7}: NameServer = 10.133.20.11 10.132.20.11

.

.

------- File Associations -------

.

inifile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1

JSEFile="%SystemRoot%\System32\WScript.exe" "%1" %*

txtfile=%SystemRoot%\SysWow64\NOTEPAD.EXE %1

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-Locked - (no file)

Notify-SDWinLogon - SDWinLogon.dll

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0007\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-07-06  11:16:37

ComboFix-quarantined-files.txt  2013-07-06 16:16

.

Pre-Run: 675,702,198,272 bytes free

Post-Run: 675,287,203,840 bytes free

.

- - End Of File - - E62978EDC23431465122B8F20EEEA31E

CDB4DE4BBD714F152979DA2DCBEF57EB

[juliegabby]

spybot still shows 6 mbr physical drives, but radio is no longer playing

[juliegabby]

hijack says denied write access to hosts files

[juliegabby]

when computer boots up it repeatedly flashes files need to be saved to a disc, and also ctrl alt del doesn't always work, locks

[gringo_pr]

Hello juliegabby

I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
• Put a checkmark beside loaded modules.
• A reboot will be needed to apply the changes. Do it.
• TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
• Then click on Change parameters in TDSSKiller.
• Check all boxes then click OK.
• Click the Start Scan button.
• The scan should take no longer than 2 minutes.
• If a suspicious object is detected, the default action will be Skip, click on Continue.
• If malicious objects are found, they will show in the Scan results
• Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

  Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

• more than one report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". The one that I need is the larger one. Please copy and paste the contents of that file here.

  Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it

  If the forum still complains about it being to long send me everything that is at the end of the report after where it says

  ==================

  Scan finished

  ==================

and I will see if I want to see the whole report

--RogueKiller--

Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit

• Quit all programs that you may have started.
• Please disconnect any external drives from the computer before you run this scan!
• For Vista or Windows 7, right-click and select "Run as Administrator to start"
• For Windows XP, double-click to start.
• Wait until Prescan has finished ...
• Then Click on "Scan" button
• Wait until the Status box shows "Scan Finished"
• click on "delete"
• Wait until the Status box shows "Deleting Finished"
• Click on "Report" and copy/paste the content of the Notepad into your next reply.
• the scan will make two reports the one I would like to see is called RKreport[2].txt on your Desktop
• Exit/Close RogueKiller+

send me the reports made from TDSSKiller and Roguekiller and also let me know how the computer is doing at this time.

Gringo

[juliegabby]

RogueKiller V8.6.2 _x64_ [Jul  2 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Blog : http://tigzyrk.blogspot.com/

 

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : off0810sd [Admin rights]

Mode : Scan -- Date : 07/08/2013 10:51:03

| ARK || FAK || MBR |

 

¤¤¤ Bad processes : 0 ¤¤¤

 

¤¤¤ Registry Entries : 0 ¤¤¤

 

¤¤¤ Scheduled tasks : 0 ¤¤¤

 

¤¤¤ Startup Entries : 0 ¤¤¤

 

¤¤¤ Web browsers : 0 ¤¤¤

 

¤¤¤ Particular Files / Folders: ¤¤¤

 

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

 

¤¤¤ External Hives: ¤¤¤

 

¤¤¤ Infection :  ¤¤¤

 

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

 

 

127.0.0.1 localhost

 

 

¤¤¤ MBR Check: ¤¤¤

 

+++++ PhysicalDrive0: ST3750528AS +++++

--- User ---

[MBR] 3bd46e12986a2114733a860ddbe99de6

[bSP] e38d02d105c9fcba0bf7e3d362d6c927 : Windows Vista MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 12318 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 25309184 | Size: 703045 Mo

User = LL1 ... OK!

User = LL2 ... OK!

 

Finished : << RKreport[0]_S_07082013_105103.txt >>

RKreport[0]_D_07082013_104313.txt;RKreport[0]_H_07082013_104808.txt;RKreport[0]_S_07082013_104151.txt

RKreport[0]_S_07082013_104731.txt;RKreport[0]_S_07082013_104922.txt

 

------------------------------------------------------------------------

can't find tdskiller report machine is win 7  it showed 3 entries and something called pmem.   could not copy and paste from report screen. please advise.

spybot still showing numerous mbrs.

 

 

 

 

[juliegabby]

[gringo_pr]

Hello I want you to uninstall Spybot and reinstall it - nothing else is seeing what it does and I am not trusting its results

gringo

[juliegabby]

Did uninstall and reinstall and it still shows 6 physical drive mbs  numbered 0,1,2,3,4,5  in its rootkit checker, and then it finds what appears to be some possibly brother printer files and a recovery file all of which it says "no admniistrator in Acl" on its deeper scan.   So what shall we do next to get to the rootkits or partitions or whatever it is ?  Thanks.

[gringo_pr]

Hello

Download ListParts to a USB flash drive.

Download ListParts64 to a USB flash drive.

Plug the USB drive into the infected machine.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

• Startup Repair

  System Restore

  Windows Complete PC Restore

  Windows Memory Diagnostic Tool

  Command Prompt

Select Command Prompt

In the command window type in notepad and press Enter.

The notepad opens. Under File menu select Open.

Click File > Open then select Computer.

Note down the drive letter for your USB Drive.

Close Notepad.

Back in the command window ....

Type e:\listparts.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)

Type e:\listparts64.exe and hit Enter (where e: is replaced by the drive letter for your USB drive)

ListParts will start to run.

Press the Scan button.

When finished scanning it will make a log Result.txt on the flash drive.

Close the command window.

Boot back into normal mode and post me the Result.txt log please.

[juliegabby]

 Hijack this log may hold some clues  lots of entries starting @ and ending file missing.  Have not had a chance to back up or do last step yet.  Will last step delete data or legit programs?

[juliegabby]

Have attached hijack this log.   Has a bunch of entries starting "@" and some ending "file missing"

 

the Spybot scan came up with "no administrator in acl" on the screen shots above.

 

Have not yet figured out where all data may be on computer.  If I use the last step you suggested (not done yet) will that wipe out any data or programs?  If so will take a few days to get the data and programs backed up elsewhere.

 

Please take a look at the hijack this log and let me know if it is safe to proceed with your last step before backing up data/programs.  

 

Thanks Gringo.

[gringo_pr]

The report from hijack is misleading - Hijackthis is not fully compatible with 64 bit systems and in that section will report the files as missing because it is looking for them in the incorrect location

William

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[AdvancedSetup]

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