139d2e78

[missfifty]

While on the internet, my antivirus found a threat, I quarentined and then restarted my computer, upon restarting the desktop went to a command prompt box. I then tried to start in safe mode, but the computer just restarts in regular windows. 

The message in the command prompt box is:

'"C:\Documents and Settings\User\My Documents\139d2e78.exe"' is not recognized as an operable program or batch file.

C:\Documents and Settings\User>

 

Any help would be greatly appreciated

[missfifty]

From reading other posts I have tried the following:

 

Try this please. You will need a USB drive.

Download http://unetbootin.so...dows-latest.exe & http://noahdfear.net.../xpud-0.9.2.iso to the desktop of your clean computer

• Insert your USB drive
• Press Start > My Computer > right click your USB drive > choose Format > Quick format
• Double click the unetbootin-xpud-windows-387.exe that you just downloaded
• Press Run then OK
• Select the DiskImage option then click the browse button located on the right side of the textbox field.
• Browse to and select the xpud-0.9.2.iso file you downloaded
• Verify the correct drive letter is selected for your USB device then click OK
• It will install a little bootable OS on your USB device
• Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
• After it has completed do not choose to reboot the clean computer simply close the installer
• Next download http://noahdfear.net...loads/driver.sh to your USB
• Remove the USB and insert it in the sick computer
• Boot the Sick computer
• Press F12 and choose to boot from the USB
• Follow the prompts
• A Welcome to xPUD screen will appear
• Press File
• Expand mnt
• sda1,2...usually corresponds to your HDD
• sdb1 is likely your USB
• Click on the folder that represents your USB drive (sdb1 ?)
• Confirm that you see driver.sh that you downloaded there
• Press Tool at the top
• Choose Open Terminal
• Type bash driver.sh
• Press Enter
• After it has finished a report will be located on your USB drive named report.txt
• Remove the USB drive and insert back in your working computer and navigate to report.txt

 

 

 The problem that I have encountered with this is that I can not seem to find the bash driver.sh on the sick computer.

[MrCharlie]

What's the operating system?? XP

MrC

[missfifty]

Yes XP

[MrCharlie]

Create and scan the system with a Kaspersky Rescue Disk and Unlocker as outlined towards the bottom of this post:

http://maddoktor2.com/forums/index.php/topic,55928.0.html

Let me know.....MrC

[missfifty]

Thanks Mr. C - working on it now will let you know how I make out

[MrCharlie]

OK....MrC

[missfifty]

Ran Kaspersky Rescue Disk and Unlocker as described it found 10 trojans and some other malware most seemed to be attached to java.  I followed all of the recommended solutions which did not eliminate all of them.  I am now able to start the machine up - should I now try the other things that I was unable to do?

[MrCharlie]

Good.....run MBAR:

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

[missfifty]

Ran Malwarebytes Anti-Rootkit found some things and cleaned them up.  Ran it a second time and did not find anything Internet seems to be working as well as the firewall - windows update is currently running.  I have attached the logs - there are two frommbar-log-2013-07-02 (11-52-40).txtmbar-log-2013-07-02 (12-23-21).txtsystem-log.txt mbar.  

[MrCharlie]

Good.....

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

• Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
• Now click on the Search tab.
• Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

[missfifty]

I have attached the log - I am trying to look over it but I am having a hard time making sense of any of it.AdwCleanerR1.txt

[missfifty]

From what I can tell it seems like there is not anything there of any importance.

[MrCharlie]

Lots of adware found....lets clear it out.....

• Please re-run AdwCleaner
• Click on Delete button.
• Confirm each time with OK if asked.
• Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[missfifty]

Here is the file from the restart - running the security check now

AdwCleanerS1.txt

[missfifty]

Here are the results of the security check:

 

 Results of screen317's Security Check version 0.99.68 
 Windows XP Service Pack 3 x86  
 Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG Anti-Virus Free Edition 2011  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java 6 Update 37 
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
 Adobe Reader 10.1.5 Adobe Reader out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.116 
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
 AVG avgtray.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 37 <----please uninstall from add/remove programs

Java version out of Date! <-------Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-------------------------------

Adobe Flash Player 10 Flash Player out of Date! <---please check for an update, should be located in your control panel

---------------------------------

Adobe Reader 10.1.5 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

----------------------------------------

Google Chrome 27.0.1453.110 <-----OLD
Google Chrome 27.0.1453.116 <-----OK

You have old versions of Google Chrome on the system.
Please download and run OldChromeRemover.
@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[Maurice Naggar]

Glad we could help.

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