tawmrawff Posted June 30, 2013 ID:697290 Share Posted June 30, 2013 Hello, I have the MAM Pro and it wont let me do an update.what do I need to do?Thank you for your time.i keep getting this message: Link to post Share on other sites More sharing options...
daledoc1 Posted June 30, 2013 ID:697292 Share Posted June 30, 2013 Hello and welcome, tawmrawff: Sorry you are having trouble updating MBAM PRO.For starters, please take a look at this KB topic for some suggestions: I'm getting an error when I update, ERROR_UPDATING_(numeric code &\or note) Let us know if the suggestions in that topic resolve your issue. Hope this helps, daledoc1 Link to post Share on other sites More sharing options...
tawmrawff Posted July 1, 2013 Author ID:697358 Share Posted July 1, 2013 I went through the list. my computer has those items installed. (windows xp 32 bit) I did a scan and it said I had 10 infections, i quarantined those, then installed your rootkit beta. it found 30 plus issues, which I quarantined also. but then my computer started up in safe mode, and I still cannot update the Maleware pro.I sent a message to your help line. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 1, 2013 Root Admin ID:697395 Share Posted July 1, 2013 I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue. Thanks Link to post Share on other sites More sharing options...
Maurice Naggar Posted July 1, 2013 ID:697607 Share Posted July 1, 2013 He is being helped on the Helpdesk. I'll close this thread, now. Link to post Share on other sites More sharing options...
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