Jump to content

Malwarebytes freezing computer

Recommended Posts

I have a problem with the free version of Malwarebytes. Every time I run a scan, it freezes the whole computer halfway through. I've run a full Memtest scan on my RAM memory and it's fine. I've done a Chkdisk scan of my harddrive and there are no bad sectors.

I have Spybot and AVG Free antivirus installed, but I always disable Teatimer first by using Task Manager to close it.

I've had other scanning problems. When using HitmanPro, my computer crashed with a Blue Screen of Death and the message said BAD_POOL_CALLER. Another scan later and another BSOD, and it was fastfat.sys


I'd like some help with finding whatever malware's causing the problem. I probably have some adware on my computer since on some websites, the text is underlined with green hyperlinks which load flash adverts when the mouse cursor hovers over them. But what I need is a thorough scan for keyloggers and rootkits with programs that won't crash the computer.


Here's the previous topic



Link to post
Share on other sites

Hello cohe! My name is Maniac and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please generate a new fresh DDS log files for me.
Link to post
Share on other sites

  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.