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Sequoia33
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MrCharlie

MrCharlie

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Sequoia33

Sequoia33

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Thank you for your quick response. Here are the results of the scan(s).

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by User at 14:06:12 on 2013-06-29
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.644 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\connect.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\lxeccoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.







.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 1/7/2011 3:35:57 PM
System Uptime: 6/29/2013 7:58:50 AM (7 hours ago)
.
Motherboard: Dell Inc.           |  | 0WG864
Processor: Intel® Core2 CPU          6300  @ 1.86GHz | Microprocessor | 1862/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 144 GiB total, 121.3 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description:
Device ID: ROOT\LEGACY_SASKUTIL\0000
Manufacturer:
Name:
PNP Device ID: ROOT\LEGACY_SASKUTIL\0000
Service:
.
==== System Restore Points ===================
.
RP232: 6/17/2013 8:55:46 AM - NEW
RP233: 6/17/2013 9:40:23 PM - NEW
RP234: 6/18/2013 7:43:13 PM - NEW
RP235: 6/27/2013 5:26:48 PM - NEW
RP236: 6/18/2013 7:42:53 PM - NEW
RP237: 6/29/2013 8:03:01 AM - NEW
RP238: 6/29/2013 8:02:42 AM - Removed Java 7 Update 21
RP239: 6/29/2013 8:02:30 AM - Installed Java 7 Update 25
RP240: 6/29/2013 7:57:52 AM - Removed Java 7 Update 25
.
==== Installed Programs ======================
.
924PLC32
Adobe AIR
Adobe Download Manager
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.3)
AOLIcon
ATI Catalyst Control Center
ATI Display Driver
Belkin Setup and Router Monitor
Belkin USB Print and Storage Center
CCleaner
Conexant D850 56K V.9x DFVc Modem
Defraggler
Dell CinePlayer
Dell Driver Reset Tool
Dell System Restore
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
ELIcon
Games, Music, & Photos Launcher
Google Earth
Google Update Helper
Hotfix for Windows XP (KB954550-v5)
Image Plugin
Intel® Matrix Storage Manager
Intel® PRO Network Connections
Internet Explorer (Enable DEP)
Lexmark Pro800-Pro900 Series
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Standard 2006
Microsoft Digital Image Standard 2006 Editor
Microsoft Digital Image Standard 2006 Library
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Word Viewer 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Word 2002
Microsoft Works
Microsoft Works Suite 2006 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Modem Helper
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SearchAssist
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Internet Explorer 7 (KB2647516)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2839229)
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Speccy
swMSM
Update for Windows Internet Explorer 8 (KB2598845)
Wager Pro
WebFldrs XP
WinDirStat 1.1.2
Windows Internet Explorer 8
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [see EmeraldQFE2 for more information]
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
6/29/2013 7:12:45 AM, error: Service Control Manager [7034]  - The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).
6/27/2013 3:51:06 PM, error: W32Time [17]  - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/23/2013 10:00:25 AM, error: Dhcp [1002]  - The IP address lease 192.168.2.2 for the Network Card with network address 001676CCC978 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).
6/22/2013 7:01:09 AM, error: NetBT [4321]  - The name "WORKGROUP      :1d" could not be registered on the Interface with IP address 192.168.2.2. The machine with the IP address 192.168.2.1 did not allow the name to be claimed by this machine.
.
==== End Of File ===========================
Just noticed that the recycle bin has a folder, indicating contents. When I opened the bin, nothing was listed, but when I attempted to empty it the pop-up stated that I was trying to delete Windows.

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Sequoia33

Sequoia33

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Here are the RogueKiller results:

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 5 ¤¤¤

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyPics (0) -> FOUND

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyMusic (0) -> FOUND

[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST3160812AS +++++

--- User ---

[MBR] c398dd1232c8f96914f850ac21485b16

[bSP] eb56c44a5e637616a189ce643b9b2203 : MBR Code unknown

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 47 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 96390 | Size: 147683 Mo

2 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 302552145 | Size: 4855 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_06292013_142845.txt >>

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Sequoia33

Sequoia33

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Sorry, here's the rest

 










dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [instaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [iSUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
uPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe







TCP: NameServer = 192.168.2.1
TCP: Interfaces\{7C311264-6170-45ED-828A-DCC804474CC3} : DHCPNameServer = 192.168.2.1
.
============= SERVICES / DRIVERS ===============
.
R2 Belkin Local Backup Service;Belkin Local Backup Service;c:\program files\belkin\belkin usb print and storage center\BkBackupScheduler.exe [2011-5-3 152064]
R2 Belkin Network USB Helper;Belkin Network USB Helper;c:\program files\belkin\belkin usb print and storage center\Bkapcs.exe [2011-5-3 49152]
R2 lxec_device;lxec_device;c:\windows\system32\lxeccoms.exe -service --> c:\windows\system32\lxeccoms.exe -service [?]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-9-17 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-9-17 682344]
R2 sxuptp;SXUPTP Driver;c:\windows\system32\drivers\sxuptp.sys [2011-5-3 246936]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-9-17 21104]
S3 esgiguard;esgiguard;\??\c:\program files\enigma software group\spyhunter\esgiguard.sys --> c:\program files\enigma software group\spyhunter\esgiguard.sys [?]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-9-17 35144]
S3 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S4 lxecCATSCustConnectService;lxecCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxecserv.exe [2011-5-6 193192]
S4 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2005-8-16 14336]
.
=============== File Associations ===============
.
ShellExec: pi11.exe: Open="c:\program files\microsoft digital image 2006\pi.exe" "%1"
.
=============== Created Last 30 ================
.
2013-06-08 19:22:04 -------- d-----w- c:\documents and settings\user\local settings\application data\Sun
2013-06-08 19:21:25 867240 ----a-w- c:\windows\system32\npDeployJava1.dll
.
==================== Find3M  ====================
.
2013-06-29 14:13:10 789416 ----a-w- c:\windows\system32\deployJava1.dll
2013-06-22 19:09:32 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-22 19:09:32 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-07 22:30:06 920064 ----a-w- c:\windows\system32\wininet.dll
2013-05-07 22:30:05 43520 ------w- c:\windows\system32\licmgr10.dll
2013-05-07 22:30:05 1469440 ------w- c:\windows\system32\inetcpl.cpl
2013-05-07 21:53:29 385024 ------w- c:\windows\system32\html.iec
2013-05-03 01:30:20 2149888 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-05-03 00:38:17 2028544 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-04-10 01:31:19 1876352 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 14:06:50.98 ===============
 

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MrCharlie

MrCharlie

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Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Sequoia33

Sequoia33

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I have internet access, I turned on Windows Firewall, and I checked for updates (there were none).

The only problem I had was that the machine ran very slowly (noticed by 3 users).

I received a pop-up to update Java to .25 or something. I was unable to receive the update because one program was running. When I checked the Task Mgr, it showed isq.exe running.

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MrCharlie

MrCharlie

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OK...Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

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Looks Good, I haven't seen that file in any of the logs yet.

Next:

Please download AdwCleaner from here and save it on your Desktop.

 

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  • Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  • Now click on the Search tab.
  • Please post the contents of the log-file created in your next post.
Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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MrCharlie

MrCharlie

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Some adware found....lets clear it out.....

  • Please re-run AdwCleaner
  • Click on Delete button.
  • Confirm each time with OK if asked.
  • Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Run your CCleaner to clean out temp files and then Update and run a scan with your AVG anti-virus, let it clean out any malware found.

MrC

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MrCharlie

MrCharlie

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Usually there's isn't any but if so, just follow the directions in this link to set exclusions (very easy to do)

http://forums.malwarebytes.org/index.php?showtopic=10138&page=1entry181018

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!
MrC
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Sequoia33

Sequoia33

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Here is the log from Security Check:

 

 Results of screen317's Security Check version 0.99.68 
 Windows XP Service Pack 3 x86  
 Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG Anti-Virus Free Edition 2012  
Microsoft Security Essentials     
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Out of date Malwarebytes Anti-Malware installed!
 CCleaner    
 Adobe Reader 10.1.3 Adobe Reader out of Date! 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 0%
````````````````````End of Log``````````````````````
 

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