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Malwarebytes freezes during full scan

jonshelton24
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jonshelton24

jonshelton24

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Posted

Hi,

 

My PC freezes when it gets to the end of my malwarebytes full scan. I know I had some malware since I inadvertently downloaded something the other day. Malware was picking up 3 threats during the scan, but it couldn't complete because the entire operating system would lock up at the end.

 

I uninstalled then re-installed Malware Pro (which didn't work), and then I ran ComboFix. After that Malwarebytes only found 1 threat, but it still locked up the PC at the same place. Here was the report from ComboFix. Any suggestions? Thanks.

 

ComboFix 13-06-22.01 - Kristina 06/23/2013 9:03.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3990.2260 [GMT -4:00]
Running from: c:\users\Kristina\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
* Resident AV is active
.
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6261\AddOnDownloaded\1e512ef2-01fb-49fb-b09b-71de0eac4612.dll
c:\programdata\PCDr\6261\AddOnDownloaded\27ada864-54d8-46c9-a6e3-8334fa39b525.dll
c:\programdata\PCDr\6261\AddOnDownloaded\2eccd5d6-e118-4f76-97b6-ba56fb6c597a.dll
c:\programdata\PCDr\6261\AddOnDownloaded\31274d4c-b2a5-4954-874c-18abd8e795fc.dll
c:\programdata\PCDr\6261\AddOnDownloaded\b3ef58a2-77e9-414a-b8f6-b8cbbf497383.dll
c:\programdata\PCDr\6261\AddOnDownloaded\b69d9551-76e9-4872-95f8-075916f82d74.dll
c:\programdata\PCDr\6261\AddOnDownloaded\ba005e12-3139-4327-9f7a-9f2ea6a6c841.dll
c:\programdata\Roaming
c:\users\Kristina\AppData\Local\Microsoft\Windows\Temporary Internet Files\{069B93E5-3BA7-4C62-8220-5CF6C35058EF}.xps
c:\users\Kristina\AppData\Local\Microsoft\Windows\Temporary Internet Files\{419C824F-70C7-4855-A3E7-69CB1C0F7E64}.xps
c:\users\Kristina\AppData\Local\Microsoft\Windows\Temporary Internet Files\{98F4FA90-116B-4731-9AC9-60FAD3C9622C}.xps
c:\users\Kristina\Documents\~WRL1203.tmp
c:\users\Kristina\Documents\~WRL3348.tmp
c:\users\Kristina\g2mdlhlpx.exe
.
.
((((((((((((((((((((((((( Files Created from 2013-05-23 to 2013-06-23 )))))))))))))))))))))))))))))))
.
.
2013-06-23 13:16 . 2013-06-23 13:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-23 03:45 . 2013-06-23 03:45 -------- d-----w- c:\users\Kristina\AppData\Roaming\Malwarebytes
2013-06-23 03:45 . 2013-06-23 03:45 -------- d-----w- c:\programdata\Malwarebytes
2013-06-23 03:45 . 2013-06-23 03:45 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-06-23 03:45 . 2013-04-04 18:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-23 00:14 . 2013-06-23 00:14 -------- d-----w- c:\users\Kristina\AppData\Roaming\WebCake
2013-06-23 00:14 . 2013-06-23 00:14 -------- d-----w- c:\program files (x86)\WebCake
2013-06-23 00:14 . 2013-06-23 00:14 -------- d-----w- c:\programdata\Tarma Installer
2013-06-23 00:12 . 2013-06-23 00:12 -------- d-----w- c:\users\Kristina\AppData\Local\AVG SafeGuard toolbar
2013-06-23 00:12 . 2013-06-23 00:12 -------- d-----w- c:\programdata\AVG SafeGuard toolbar
2013-06-23 00:11 . 2013-06-23 00:11 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-06-23 00:11 . 2013-06-23 00:11 -------- d-----w- c:\program files (x86)\Common Files\AVG Secure Search
2013-06-23 00:11 . 2013-06-23 00:11 -------- d-----w- c:\program files (x86)\AVG SafeGuard toolbar
2013-06-23 00:11 . 2013-06-23 00:11 -------- d--h--w- c:\programdata\Common Files
2013-06-23 00:11 . 2013-06-23 00:11 -------- d-----w- c:\program files (x86)\FLVPlayer
2013-06-20 19:42 . 2013-06-20 19:42 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-06-20 19:42 . 2013-06-20 19:42 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-06-20 19:42 . 2013-06-20 19:42 -------- d-----w- c:\program files (x86)\Java
2013-06-12 20:02 . 2013-06-12 20:02 -------- d-----w- c:\programdata\Creative
2013-06-12 00:14 . 2013-06-12 00:14 -------- d-----w- c:\programdata\PC-Doctor for Windows
2013-06-12 00:13 . 2013-06-12 00:14 -------- d-----w- c:\program files\My Dell
2013-06-04 17:59 . 2013-06-04 17:59 -------- d-----w- c:\program files (x86)\Common Files\Skype
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-20 19:42 . 2013-02-07 20:44 867240 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-06-20 19:42 . 2012-05-16 06:36 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-06-11 19:18 . 2012-05-16 06:16 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-11 19:18 . 2012-05-16 06:16 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-14 23:58 . 2010-06-24 16:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}]
2013-06-07 20:55 197912 ----a-w- c:\program files (x86)\WebCake\WebCakeIEClient.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2013-06-23 00:11 1991344 ----a-w- c:\program files (x86)\AVG SafeGuard toolbar\15.2.0.5\AVG SafeGuard toolbar_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG SafeGuard toolbar\15.2.0.5\AVG SafeGuard toolbar_toolbar.dll" [2013-06-23 1991344]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG SafeGuard toolbar.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG SafeGuard toolbar.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
"iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2012-02-23 59240]
"ApplePhotoStreams"="c:\program files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2012-02-24 59240]
"WebCake Desktop"="c:\users\Kristina\AppData\Roaming\WebCake\WebCakeDesktop.exe" [2013-06-07 47896]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2011-04-13 503942]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2012-03-22 1675160]
"NeroLauncher"="c:\program files (x86)\Nero\SyncUP\NeroLauncher.exe" [2012-02-06 66872]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2012-02-01 968048]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"vProt"="c:\program files (x86)\AVG SafeGuard toolbar\vprot.exe" [2013-06-23 1226928]
.
c:\users\Kristina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Officejet 6100 (Network).lnk - c:\windows\system32\RunDll32.exe "c:\program files\HP\HP Officejet 6100\bin\HPStatusBL.dll",RunDLLEntry SERIALNUMBER=CN2252B0WH05KR;CONNECTION=NW;MONITOR=1; [2009-7-13 45568]
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE /tsr [2011-9-2 227712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"mixer3"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 DellDigitalDelivery;Dell Digital Delivery Service;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe;c:\program files (x86)\Dell Digital Delivery\DeliveryService.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys;c:\windows\SYSNATIVE\DRIVERS\amppal.sys [x]
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [x]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [x]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys;c:\windows\SYSNATIVE\drivers\Impcd.sys [x]
R3 intaud_WaveExtensible;Intel WiDi Audio Device;c:\windows\system32\drivers\intelaud.sys;c:\windows\SYSNATIVE\drivers\intelaud.sys [x]
R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe;c:\progra~1\mcafee\msc\mcawfwk.exe [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys;c:\windows\SYSNATIVE\drivers\mferkdet.sys [x]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [x]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys;c:\windows\SYSNATIVE\drivers\nusb3hub.sys [x]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys;c:\windows\SYSNATIVE\drivers\nusb3xhc.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys;c:\windows\SYSNATIVE\drivers\mfewfpk.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys;c:\windows\SYSNATIVE\DRIVERS\mfenlfk.sys [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [x]
S2 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE;c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE [x]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [x]
S2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [x]
S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [x]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe;c:\program files\Common Files\mcafee\McSvcHost\McSvHost.exe [x]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe;c:\windows\SYSNATIVE\mfevtps.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE;c:\program files (x86)\Dell DataSafe Local Backup\sftservice.EXE [x]
S2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe [x]
S2 WebCake Desktop Updater;WebCake Desktop Updater;c:\program files (x86)\WebCake\WebCakeDesktop.Updater.exe;c:\program files (x86)\WebCake\WebCakeDesktop.Updater.exe [x]
S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys;c:\windows\SYSNATIVE\DRIVERS\AMPPAL.sys [x]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys;c:\windows\SYSNATIVE\DRIVERS\btmaux.sys [x]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys;c:\windows\SYSNATIVE\DRIVERS\btmhsf.sys [x]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys;c:\windows\SYSNATIVE\drivers\cfwids.sys [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys;c:\windows\SYSNATIVE\DRIVERS\CtClsFlt.sys [x]
S3 FLxHCIc;Fresco Logic xHCI (USB3) Device Driver;c:\windows\system32\DRIVERS\FLxHCIc.sys;c:\windows\SYSNATIVE\DRIVERS\FLxHCIc.sys [x]
S3 FLxHCIh;Fresco Logic xHCI (USB3) Hub Device Driver;c:\windows\system32\DRIVERS\FLxHCIh.sys;c:\windows\SYSNATIVE\DRIVERS\FLxHCIh.sys [x]
S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys;c:\windows\SYSNATIVE\DRIVERS\iBtFltCoex.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 iwdbus;IWD Bus Enumerator;c:\windows\system32\DRIVERS\iwdbus.sys;c:\windows\SYSNATIVE\DRIVERS\iwdbus.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys;c:\windows\SYSNATIVE\drivers\mfefirek.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
*Deregistered* - mfeavfk01
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-16 19:18]
.
2013-06-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2116267851-2559168239-3981114895-1001Core.job
- c:\users\Kristina\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-08 16:39]
.
2013-06-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2116267851-2559168239-3981114895-1001UA.job
- c:\users\Kristina\AppData\Local\Google\Update\GoogleUpdate.exe [2012-09-08 16:39]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-04-14 6629480]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-08-05 167704]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-08-05 392472]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-08-05 416024]
"IntelPAN"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-11-01 1935120]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2011-10-18 10357008]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll
FF - ProfilePath - c:\users\Kristina\AppData\Roaming\Mozilla\Firefox\Profiles\5eso62ci.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search

FF - prefs.js: keyword.URL -
FF - user.js: extentions.webcake.installId - cf445766-5ad4-424a-bcab-37e5b28d8133
FF - user.js: extentions.webcake.defaultEnableAppsList - layers,brain/features,newOffers/wc
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-Adobe Reader Speed Launcher - c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Toolbar-Locked - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-WT089446 - c:\program files (x86)\WildTangent\Dell Games\Wedding Dash - Ready
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
c:\program files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2013-06-23 09:25:09 - machine was rebooted
ComboFix-quarantined-files.txt 2013-06-23 13:25
.
Pre-Run: 416,912,957,440 bytes free
Post-Run: 418,630,123,520 bytes free
.
- - End Of File - - B65E1F1144892BAC6C2B43762511CF5B
D41D8CD98F00B204E9800998ECF8427E

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  • Root Admin
AdvancedSetup

AdvancedSetup

Posted
  • Root Admin
Posted

Hello and :welcome:

 

Please run the following steps one by one and post back the logs on your next reply.  I will check back on you sometime later tomorrow.

 

 

STEP 01

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.
 

  • Please download ERUNT from one of the following links: Link1 | Link2 | Link3
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Double click on erunt-setup.exe to Install ERUNT by following the prompts.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup.
    • Note: the default location is C:\Windows\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.

Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe


STEP 02

Please download Malwarebytes Anti-Rootkit from HERE


  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt


STEP 03

Please download Junkware Removal Tool to your desktop.


  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus



STEP 04

Please download AdwCleaner by Xplode to your desktop.


  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • If prompted by the User Account Control click Yes to allow it to run.
  • Under Actions click on the Delete button.
  • Click OK on all prompts.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the entire contents of that logfile to your next reply.
  • You can find the logfile at C:\AdwCleaner[s1].txt where the number in brackets indicates how often it was run.


STEP 05

button_eos.gif

Please go here to run the online antivirus scannner from ESET.


  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.

 

 

 

Thanks

 

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jonshelton24

jonshelton24

Posted
  • Author
Posted

Thanks so much for your help.  Mbar found no threats.  Here are the logs:

 

Malwarebytes Anti-Rootkit BETA 1.06.0.1004
www.malwarebytes.org

Database version: v2013.06.24.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Kristina :: KRISTINA-PC [administrator]

6/24/2013 9:03:30 AM
mbar-log-2013-06-24 (09-03-30).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: PUP
Objects scanned: 243127
Time elapsed: 1 hour(s), 27 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.292000 GHz
Memory total: 4183994368, free: 1174138880

Downloaded database version: v2013.06.24.03
Initializing...
------------ Kernel report ------------
     06/24/2013 09:03:23
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\mfenlfk.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\NETwNs64.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\FLxHCIc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\AMPPAL.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\iwdbus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\FLxHCIh.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\iBtFltCoex.sys
\SystemRoot\system32\DRIVERS\btmhsf.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\DRIVERS\btmaux.sys
\SystemRoot\system32\drivers\luafv.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\setupapi.dll
\Windows\System32\nsi.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\lpk.dll
\Windows\System32\user32.dll
\Windows\System32\msvcrt.dll
\Windows\System32\advapi32.dll
\Windows\System32\msctf.dll
\Windows\System32\shell32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\sechost.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ole32.dll
\Windows\System32\imm32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\kernel32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\difxapi.dll
\Windows\System32\ws2_32.dll
\Windows\System32\wininet.dll
\Windows\System32\urlmon.dll
\Windows\System32\usp10.dll
\Windows\System32\normaliz.dll
\Windows\System32\iertutil.dll
\Windows\System32\psapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\Wldap32.dll
\Windows\System32\devobj.dll
\Windows\System32\KernelBase.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\comctl32.dll
\Windows\System32\wintrust.dll
\Windows\System32\crypt32.dll
\Windows\System32\msasn1.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800660c060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80047f4050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800660c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800660cb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800660c060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80047f4050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 7F2837E

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 208782

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 212992  Numsec = 40960000
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 41172992  Numsec = 935598128

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-976753168-976773168)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_1_212992_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished

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jonshelton24

jonshelton24

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The Junkware log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Kristina on Mon 06/24/2013 at 10:37:46.82
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\scripthelper.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\viprotocol.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\protocols\handler\viprotocol
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthelper.scripthelperapi
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\scripthelper.scripthelperapi.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\tarma installer"

 

~~~ FireFox

Successfully deleted: [File] C:\Users\Kristina\AppData\Roaming\mozilla\firefox\profiles\5eso62ci.default\user.js
Successfully deleted the following from C:\Users\Kristina\AppData\Roaming\mozilla\firefox\profiles\5eso62ci.default\prefs.js

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 06/24/2013 at 10:43:37.89
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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jonshelton24

jonshelton24

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ADWcleaner:

 

# AdwCleaner v2.303 - Logfile created 06/24/2013 at 11:31:43
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Kristina - KRISTINA-PC
# Boot Mode : Normal
# Running from : C:\Users\Kristina\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RE5UEHF7\AdwCleaner.exe
# Option [Delete]

***** [services] *****

Stopped & Deleted : WebCake Desktop Updater

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
File Deleted : C:\Users\Public\Desktop\eBay.lnk
Folder Deleted : C:\Program Files (x86)\WebCake
Folder Deleted : C:\Users\Kristina\AppData\Roaming\Mozilla\Firefox\Profiles\5eso62ci.default\extensions\plugin@getwebcake.com
Folder Deleted : C:\Users\Kristina\AppData\Roaming\WebCake

***** [Registry] *****

Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7169BBB3-3289-4696-B35D-4A88BCF6FB12}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WebCakeIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\WebCakeIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WebCakeDesktop_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AF6B0594-6008-4327-93E5-608AD710A6FA}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\fjoijdanhaiflhibkljeklcghcmmfffh
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2A5A2A90-3B30-4E6E-A955-2F232C6EF517}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DF84E609-C3A4-49CB-A160-61767DAF8899}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C4ED781C-7394-4906-AAFF-D6AB64FF7C38}
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [WebCake Desktop]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

-\\ Mozilla Firefox v20.0.1 (en-US)

File : C:\Users\Kristina\AppData\Roaming\Mozilla\Firefox\Profiles\5eso62ci.default\prefs.js

Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");

-\\ Google Chrome v27.0.1453.116

File : C:\Users\Kristina\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [6571 octets] - [24/06/2013 11:31:43]

########## EOF - C:\AdwCleaner[s1].txt - [6631 octets] ##########

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jonshelton24

jonshelton24

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And the ESET found some threats.

 

C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\FLVPlayer\FLVPlayer.exe a variant of Win32/InstallCore.A application
C:\Users\Kristina\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\7ebd16c0-4fd439e5 Win32/PSW.Fareit.A trojan

 

Haven't deleted them, though.  Should I?

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AdvancedSetup

AdvancedSetup

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  • Root Admin
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Leave the others alone but please go ahead and delete this one

C:\Users\Kristina\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\0\7ebd16c0-4fd439e5

Then uninstall ALL version of Java and restart the computer and run the following please.

Next, download Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
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jonshelton24

jonshelton24

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 Looking good?

 

Results of screen317's Security Check version 0.99.67 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
McAfee Anti-Virus and Anti-Spyware  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Adobe Reader XI 
 Mozilla Firefox 20.0.1 Firefox out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.116 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

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AdvancedSetup

AdvancedSetup

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Great, glad to hear all is working well again.

Please uninstall combofix by doing the following.

Click on START and type in COMBOFIX.EXE /UNINSTALL

You can remove any of the other files, logs, or programs we've used here now.

Best Practices for Safe Computing - Prevention of Malware Infection

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AdvancedSetup

AdvancedSetup

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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