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Malwarebytes Pro - Can it be used on a Windows 2003 server?


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I installed a legitimate copy of Malwarebytes Pro on a Windows 2003 Small Business Server this morning. It updated and ran as it was supposed to.

 

This afternoon, all computers on our network are having problems trying to access the server. We lost connection to the server, or programs won't open or they will freeze.

 

We are also running Eset NOD32 Antivirus (not Smart Security) version 4, so I don't know if that may be affecting things.

 

Has anyone used Malwarebytes Pro on a server before? Is there a problem using it on a server?

 

Any help would be greatly appreciated.

 

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Hello and :welcome:

 

I installed a legitimate copy of Malwarebytes Pro on a Windows 2003 Small Business Server this morning. It updated and ran as it was supposed to.

Is this a corporate edition of Malwarebytes you installed?

As your statement seems to indicate that this is a business please contact corporate support and they will assist you with this.

Please fill out this form located => RIGHT HERE <= and someone from corporate support will get in contact with you.

Also make sure you have malwarebytes.org and salesforce.com in your Safe Sender list in email.

In order to assist you better please provide the following information when contacting them.

Cleverbridge Order Reference Number:

Organization name:

Approved Contact name:

If you no longer have access to the order number you can contact Cleverbridge to obtain information about your order.

Cleverbridge customer service

Thank you

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Firefox,

 

Thanks for the quick reply.

 

I put the Home/retail or whatever they call the non-business version on it. We originally had the free version on it to clean up some Hacker crap. After a 2.5 hour remote session with a Microsoft engineer, no more Hacker crap and our server was out of his/her/its control and back in ours.

 

To prevent any more problems, I bought 2 licenses for the home/retail version to activate the free version the Microsoft engineer had installed. Now we have the problem mentioned in my original post.

 

I just got a call from the Microsoft engineer and he suggested uninstalling the Eset NOD32 antivirus and SuperAntiSpyware because it could be causing the problem. I did so and am waiting for the rest of the people here to leave so I can reboot the server.

 

I have contacted the corporate people and will see what they say about my situation.

 

Again, thanks for your reply.

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  • Root Admin

The free version is only allowed on Consumer/Home computers. There is no free version for any type of business use.

A freeze up could be caused by software conflicts between security software very easily and may require exclusions to be set.

You need some type of antivirus security for the server. Symantec, McAfee, Trend, and Forefront are some of the bigger vendors. You should not rely on our software alone. It is meant to augment your antivirus not replace it.

Now that said - in most cases Malwarebytes Anti-Malware will run just fine on Server 2003 but depending on hardware the Web blocker may not work.

If there is anything else we can assist you with please let us know.

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Problem solved - Malwarebytes Corporate edition should not be installed on a server. I received this info from the Sales Manager at Malwarebytes. I also got the same reply from tech support at Eset and Sonicwall.

 

I now have licenses for MBAM Corporate edition for all of our computers in our office. Seeing as how the hacker seems to have gotten in through one (or more) of our workstations, we felt it was best to protect them all and not get hit again.

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