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I know I have malware, but I can't do anything! Please help!


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Hello, and good night.

 

As the title says, I KNOW I have malware somewhere in my computer. I noticed because my internet suddenly slowed down a lot, pages take ages to load and videos don't load at all sometimes, in the Task Manager, I noticed that the processes csrss.exe and dllhost.exe sometimes do not have Description, I think that's wrong.

 

I installed MBAM but at first it wouldn't run, so I looked up help and found out the Chameleon technology. I tried everything but still didn't work. I even tried RKill, but nothing would allow me to run MBAM, except rebooting on Safe Mode! Once in Chameleon, it opened MBAM and did a scan, but found nothing.... I also tried that Microsoft Malware tool, I forget its name, but it didn't find anything either. As a side note, when I was in Safe Mode, I noticed that csrss.exe DID have a description in the Task Manager; could this be the infection I'm looking for? 

 

Still after the scans I ran, my internet connection is very slow, and it takes a little bit longer to boot the computer now. 

 

I have no idea what to do now! My major concern is my internet connection, as I am very often active in many forums and sites, I have important stuff here and I'm afraid it's not only malware but spyware or anything else. Please help me!

 

 

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  • Staff

Hello Strobenz

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif

    Download DDS and save it to your desktop

    Link1

    Link2

    Link3

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
Gringo
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Hi Gringo! Thanks for replying!

 

This is the Attach.txt log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate 
Boot Device: \Device\HarddiskVolume2
Install Date: 10/12/2012 06:06:13 p.m.
System Uptime: 18/06/2013 12:02:21 a.m. (0 hours ago)
.
Motherboard: eMachines        |  | HM50-YK    
Processor: AMD Athlon Processor TF-20 | Socket M2/S1G1 | 1600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 136 GiB total, 99.306 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP95: 14/06/2013 10:51:43 a.m. - Windows Update
.
==== Image File Execution Options =============
.
IFEO: 3dsmax.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: dropbox.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: dropboxuninstaller.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: excel.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: groove.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: infopath.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: ltu.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: m3gplayer.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: maxfind.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: msaccess.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: msoxmled.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: mspub.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: mstore.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: offdiag.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: ois.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: onenote.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: onenotem.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: outlook.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: powerpnt.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: unins000.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
IFEO: winword.exe - "C:\Program Files\TuneUp Utilities 2013\TUAutoReactivator32.exe"
.
==== Installed Programs ======================
.
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1 - Español
Advertising Center
AMD Catalyst Install Manager
ASIO4ALL
Autodesk 3ds Max 2010 32-bit
Autodesk FBX Converter 2010.2
Autodesk FBX Plugin 2009.4 - 3ds Max 2010
avast! Free Antivirus
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center Localization All
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Compresor WinRAR
CTools
DolbyFiles
Driver Genius Professional Edition
Dropbox
FileASSASSIN
FL Studio 10
FormatFactory 3.0.1
Google Chrome
Google Update Helper
HxD Hex Editor versión 1.7.7.0
IL Download Manager
ImagXpress
InCD Help
Internet Download Manager
K-Lite Mega Codec Pack 5.0.5
Kmp Cloud
KMP Modifier v3.1c
lightshot-3.4.0.50
Malwarebytes Anti-Malware versión 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile ESN Language Pack
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended ESN Language Pack
Microsoft Application Error Reporting
Microsoft Office Access MUI (Spanish) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (Spanish) 2007
Microsoft Office Groove MUI (Spanish) 2007
Microsoft Office InfoPath MUI (Spanish) 2007
Microsoft Office OneNote MUI (Spanish) 2007
Microsoft Office Outlook MUI (Spanish) 2007
Microsoft Office PowerPoint MUI (Spanish) 2007
Microsoft Office Proof (Basque) 2007
Microsoft Office Proof (Catalan) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Galician) 2007
Microsoft Office Proof (Portuguese (Brazil)) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (Spanish) 2007
Microsoft Office Publisher MUI (Spanish) 2007
Microsoft Office Shared MUI (Spanish) 2007
Microsoft Office Word MUI (Spanish) 2007
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mobile Broadband HL Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero BurnRights
Nero BurnRights Help
Nero ControlCenter
Nero CoverDesigner
Nero CoverDesigner Help
Nero Disc Copy Gadget
Nero Disc Copy Gadget Help
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero PhotoSnap
Nero PhotoSnap Help
Nero Recode
Nero Recode Help
Nero ShowTime
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
Nero Vision
Nero Vision Help
NeroExpress
neroxml
Paint.NET v3.5.10
Qualcomm Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Realtek High Definition Audio Driver
reFX Vanguard VSTi RTAS v1.8.0
SketchUp 8
Skins
Skype™ 6.3
SZS Modifier
TuneUp Utilities 2013
TuneUp Utilities Language Pack (es-ES)
.
==== End Of File ===========================
 
And this one is the DDS.txt log:
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.16611
Run by Emachines at 0:15:17 on 2013-06-18
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.52.3082.18.766.105 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesService32.exe
C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesApp32.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {db131c55-60c8-4adc-84dc-9e76ab06e2dc} - <orphaned>
BHO: IDM integration (IDMIEHlprObj Class): {0055C089-8582-441B-A0BF-17B458C2A3A8} - c:\program files\internet download manager\IDMIECC.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"                                                                                                                                                                                                           
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
dRunOnce: [sPReview] "c:\windows\system32\spreview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
StartupFolder: c:\users\emachi~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\emachines\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\users\emachi~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\recort~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Descargar con IDM - c:\program files\internet download manager\IEExt.htm
IE: Descargar con IDM todos los enlaces  - c:\program files\internet download manager\IEGetAll.htm
IE: E&xportar a Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{D1E8E514-E273-4172-B728-32F9B330D8A7} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{DD4DA356-FCF5-40EB-89DC-EA90A9FD33B8} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{EC2911DC-9942-48FA-9D25-E5C8FBE97F2F} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{EC2911DC-9942-48FA-9D25-E5C8FBE97F2F}\94E46494E4944555D433636323 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{EC2911DC-9942-48FA-9D25-E5C8FBE97F2F}\94E46494E4944555D483139343 : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{EC2911DC-9942-48FA-9D25-E5C8FBE97F2F}\94E46494E4944555D487175763 : DHCPNameServer = 192.168.1.254 0.0.0.0
TCP: Interfaces\{F80DB8DB-5DF1-4DF7-B333-6A0F0BA030AD} : DHCPNameServer = 192.168.42.129
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
AppInit_DLLs= c:\progra~2\browse~1\25986~1.67\{c16c1~1\browse~1.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.110\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: 3dsmax.exe - "c:\program files\tuneup utilities 2013\TUAutoReactivator32.exe"
IFEO: dropbox.exe - "c:\program files\tuneup utilities 2013\TUAutoReactivator32.exe"
IFEO: dropboxuninstaller.exe - "c:\program files\tuneup utilities 2013\TUAutoReactivator32.exe"
IFEO: excel.exe - "c:\program files\tuneup utilities 2013\TUAutoReactivator32.exe"
IFEO: groove.exe - "c:\program files\tuneup utilities 2013\TUAutoReactivator32.exe"
.
Note: multiple IFEO entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-6 49376]
R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-6 174664]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2013-4-11 21576]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-2-17 765736]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-2-17 368944]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-2-17 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-2-17 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-5-27 46808]
R2 IDMWFP;IDMWFP;c:\windows\system32\drivers\idmwfp.sys [2012-2-23 91936]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-6-17 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-6-17 701512]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\tuneup utilities 2013\TuneUpUtilitiesService32.exe [2012-10-8 1699168]
R3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2012-10-5 100504]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-6-17 22856]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\tuneup utilities 2013\TuneUpUtilitiesDriver32.sys [2012-9-18 10088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-5-13 30312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-1-3 15872]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-5-13 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-5-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-5-13 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-5-13 114280]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-2-18 52224]
S3 WatAdminSvc;Servicio de tecnologías de activación de Windows;c:\windows\system32\wat\WatAdminSvc.exe [2013-1-7 1343400]
S4 mi-raysat_3dsmax2010_32;mental ray 3.7 Satellite for Autodesk 3ds Max 2010 32-bit 32-bit;c:\program files\autodesk\3ds max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe [2009-3-12 86016]
S4 Mobile Broadband HL Service;Mobile Broadband HL Service;c:\programdata\mobilebrserv\mbbService.exe [2013-2-13 232288]
.
=============== Created Last 30 ================
.
2013-06-18 01:56:33 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-18 01:56:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-06-14 15:53:20 7016152 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{bebfe1d9-aa4a-4a5b-adc1-63a8238147be}\mpengine.dll
2013-06-12 01:45:32 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-06-12 01:45:31 218112 ----a-w- c:\program files\internet explorer\sqmapi.dll
2013-06-11 20:41:25 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-06-11 20:41:12 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-11 20:40:32 492544 ----a-w- c:\windows\system32\win32spl.dll
2013-06-11 20:40:14 903168 ----a-w- c:\windows\system32\certutil.exe
2013-06-11 20:40:12 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-06-11 20:40:11 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-11 20:40:11 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-11 20:40:10 43008 ----a-w- c:\windows\system32\certenc.dll
2013-06-11 20:39:09 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-06-11 20:39:00 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-11 20:38:58 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-11 20:38:47 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-11 20:25:23 7016152 ----a-w- c:\programdata\microsoft\windows defender\definition updates\backup\mpengine.dll
2013-06-07 22:20:59 -------- d-----w- c:\program files\KMP Modifier
2013-06-04 00:44:38 -------- d-----w- c:\program files\Wiimm
2013-05-28 21:52:54 -------- d-----w- c:\users\emachines\appdata\local\BrawlBox
.
==================== Find3M  ====================
.
2013-06-12 14:36:26 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 14:36:26 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-17 01:25:57 1767936 ----a-w- c:\windows\system32\wininet.dll
2013-05-17 01:25:27 2877440 ----a-w- c:\windows\system32\jscript9.dll
2013-05-17 01:25:26 61440 ----a-w- c:\windows\system32\iesetup.dll
2013-05-17 01:25:26 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-05-14 08:40:13 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2013-05-09 08:59:10 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-05-09 08:59:10 61680 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2013-05-09 08:59:10 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-05-09 08:59:10 174664 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-05-09 08:59:09 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-05-09 08:58:37 41664 ----a-w- c:\windows\avastSS.scr
2013-05-02 07:06:08 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-13 04:45:16 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45:29 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-10 05:18:40 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-10 05:18:40 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-04-10 03:14:06 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-04-02 16:20:56 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-03-22 15:38:54 152576 ----a-w- c:\windows\system32\msclmd.dll
.
============= FINISH:  0:17:52.04 ===============
 
Should I delete the program now? Thanks
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  • Staff

Hello Strobenz

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo

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All right! I read the logs and it seems like the programs deleted useful stuff.

 

This is AdwCleaner's log (It's in Spanish, since the program was too):

 

# AdwCleaner v2.303 - Fichero creado el 18/06/2013 a 01:01:00
# Actualizado el 08/06/2013 por Xplode
# Sistema operativo : Windows 7 Ultimate Service Pack 1 (32 bits)
# Usuario : Emachines - EMACHINES-PC
# Modo de inicio : Normal
# Ejecutado desde : C:\Users\Emachines\Desktop\AdwCleaner.exe
# Opción [supresión]
 
 
***** [servicios] *****
 
 
***** [Ficheros / Carpetas] *****
 
Carpeta Suprimido : C:\Program Files\Conduit
Carpeta Suprimido : C:\ProgramData\Ask
Carpeta Suprimido : C:\ProgramData\Babylon
Carpeta Suprimido : C:\Users\Emachines\AppData\LocalLow\Conduit
Fichero Suprimido : C:\user.js
 
***** [Registro] *****
 
Clave Supprimida : HKCU\Software\582d888b26fba48
Clave Supprimida : HKCU\Software\AppDataLow\Software\Conduit
Clave Supprimida : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Clave Supprimida : HKCU\Software\AppDataLow\Software\SmartBar
Clave Supprimida : HKCU\Software\BabylonToolbar
Clave Supprimida : HKCU\Software\Conduit
Clave Supprimida : HKCU\Software\DataMngr
Clave Supprimida : HKCU\Software\DataMngr_Toolbar
Clave Supprimida : HKCU\Software\IM
Clave Supprimida : HKCU\Software\Iminent
Clave Supprimida : HKCU\Software\ImInstaller
Clave Supprimida : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Clave Supprimida : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Clave Supprimida : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Clave Supprimida : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings
Clave Supprimida : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Clave Supprimida : HKLM\Software\Babylon
Clave Supprimida : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Clave Supprimida : HKLM\SOFTWARE\Classes\AppID\{7ABBFE1C-E485-44AA-8F36-353751B4124D}
Clave Supprimida : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Clave Supprimida : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Clave Supprimida : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Clave Supprimida : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Clave Supprimida : HKLM\SOFTWARE\Classes\Prod.cap
Clave Supprimida : HKLM\Software\Conduit
Clave Supprimida : HKLM\Software\DataMngr
Clave Supprimida : HKLM\Software\Freeze.com
Clave Supprimida : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Clave Supprimida : HKLM\Software\IB Updater
Clave Supprimida : HKLM\Software\Iminent
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASAPI32
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\incredibar_installer_RASMANCS
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Clave Supprimida : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Clave Supprimida : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5
Clave Supprimida : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375
Valor Supprimida : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]
Valor Supprimida : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
 
***** [Navegadores] *****
 
-\\ Internet Explorer v10.0.9200.16611
 
 
-\\ Google Chrome v27.0.1453.110
 
Fichero : C:\Users\Emachines\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] El fichero no contiene ninguna entrada ilegítima.
 
*************************
 
AdwCleaner[s1].txt - [8413 octets] - [18/06/2013 01:01:00]
 
########## EOF - C:\AdwCleaner[s1].txt - [8473 octets] ##########
 
 
And this is JRT.txt log:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Ultimate x86
Ran by Emachines on 18/06/2013 at  1:06:45.97
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4B23000C-F53F-4390-AB0B-5DDE35FA48DC}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\system32\turegopt.exe"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Program Files\driver-soft"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 18/06/2013 at  1:09:31.49
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
OK, things I noticed:
 
*Booting was faster after AdwCleaner.
*Internet connection is a bit faster compared to before. Some sites like Google or "wiki.tockdom.com" load fast, but others such as Youtube take a little longer, and videos still take a while to load correctly
*When I started Chrome again, it didn't send me to my home page, which are 2 tabs: Google and Facebook. It sent me to the "new tab" site, where my apps are at.
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Hello Strobenz

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
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OK, this is the log:

 

ComboFix 13-06-17.01 - Emachines 18/06/2013   1:35.1.1 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.52.3082.18.766.280 [GMT -5:00]
Running from: c:\users\Emachines\Desktop\ComboFix.exe
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Emachines\AppData\Roaming\Microsoft\Windows\Recent\desktop_60951891.ico
c:\users\Public\sdelevURL.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-05-18 to 2013-06-18  )))))))))))))))))))))))))))))))
.
.
2013-06-18 06:49 . 2013-06-18 06:49 -------- d-----w- c:\users\Emachines\AppData\Local\temp
2013-06-18 06:49 . 2013-06-18 06:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-18 06:06 . 2013-06-18 06:06 -------- d-----w- c:\windows\ERUNT
2013-06-18 06:06 . 2013-06-18 06:06 -------- d-----w- C:\JRT
2013-06-18 01:56 . 2013-04-04 19:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-18 01:56 . 2013-06-18 01:56 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-06-14 15:53 . 2013-05-13 06:19 7016152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{BEBFE1D9-AA4A-4A5B-ADC1-63A8238147BE}\mpengine.dll
2013-06-12 01:45 . 2013-06-08 11:13 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-06-12 01:45 . 2013-06-08 11:41 218112 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2013-06-11 20:41 . 2013-04-25 23:30 1505280 ----a-w- c:\windows\system32\d3d11.dll
2013-06-11 20:41 . 2013-05-10 03:20 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-11 20:40 . 2013-04-26 04:55 492544 ----a-w- c:\windows\system32\win32spl.dll
2013-06-11 20:40 . 2013-05-13 03:08 903168 ----a-w- c:\windows\system32\certutil.exe
2013-06-11 20:40 . 2013-05-13 04:45 1160192 ----a-w- c:\windows\system32\crypt32.dll
2013-06-11 20:40 . 2013-05-13 04:45 140288 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-11 20:40 . 2013-05-13 04:45 103936 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-11 20:40 . 2013-05-13 03:08 43008 ----a-w- c:\windows\system32\certenc.dll
2013-06-11 20:39 . 2013-04-17 07:02 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-06-11 20:39 . 2013-05-06 05:06 3913576 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-11 20:38 . 2013-05-06 05:06 3968872 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-11 20:38 . 2013-05-08 05:38 1293672 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-07 22:20 . 2013-06-07 22:21 -------- d-----w- c:\program files\KMP Modifier
2013-06-04 00:44 . 2013-06-04 00:44 -------- d-----w- c:\program files\Wiimm
2013-05-28 21:52 . 2013-05-28 21:52 -------- d-----w- c:\users\Emachines\AppData\Local\BrawlBox
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 14:36 . 2013-02-27 00:17 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 14:36 . 2013-02-27 00:17 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-09 08:59 . 2013-03-06 14:42 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-05-09 08:59 . 2013-03-06 14:42 174664 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-05-09 08:59 . 2013-02-17 18:26 368944 ----a-w- c:\windows\system32\drivers\aswSP.sys
2013-05-09 08:59 . 2013-02-17 18:26 61680 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2013-05-09 08:59 . 2013-02-17 18:26 56080 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2013-05-09 08:59 . 2013-02-17 18:26 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-05-09 08:59 . 2013-02-17 18:26 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-05-09 08:59 . 2013-02-17 18:26 29816 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2013-05-09 08:58 . 2013-02-17 18:24 41664 ----a-w- c:\windows\avastSS.scr
2013-05-09 08:58 . 2013-02-17 18:24 229648 ----a-w- c:\windows\system32\aswBoot.exe
2013-05-02 07:06 . 2013-01-04 20:23 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-04-13 04:45 . 2013-05-15 21:33 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 21:33 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 13:45 . 2013-04-24 14:45 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-10 05:18 . 2013-05-15 21:33 728424 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-10 05:18 . 2013-05-15 21:33 218984 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-04-10 03:14 . 2013-05-15 21:33 2347520 ----a-w- c:\windows\system32\win32k.sys
2013-04-02 16:22 . 2013-04-02 16:22 745472 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-04-02 16:22 . 2013-04-02 16:22 185344 ----a-w- c:\windows\system32\elshyph.dll
2013-04-02 16:22 . 2013-04-02 16:22 158720 ----a-w- c:\windows\system32\msls31.dll
2013-04-02 16:22 . 2013-04-02 16:22 73728 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-04-02 16:22 . 2013-04-02 16:22 719360 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-04-02 16:22 . 2013-04-02 16:22 61952 ----a-w- c:\windows\system32\tdc.ocx
2013-04-02 16:22 . 2013-04-02 16:22 523264 ----a-w- c:\windows\system32\vbscript.dll
2013-04-02 16:22 . 2013-04-02 16:22 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-04-02 16:22 . 2013-04-02 16:22 38400 ----a-w- c:\windows\system32\imgutil.dll
2013-04-02 16:22 . 2013-04-02 16:22 361984 ----a-w- c:\windows\system32\html.iec
2013-04-02 16:22 . 2013-04-02 16:22 23040 ----a-w- c:\windows\system32\licmgr10.dll
2013-04-02 16:22 . 2013-04-02 16:22 150528 ----a-w- c:\windows\system32\iexpress.exe
2013-04-02 16:22 . 2013-04-02 16:22 1441280 ----a-w- c:\windows\system32\inetcpl.cpl
2013-04-02 16:22 . 2013-04-02 16:22 138752 ----a-w- c:\windows\system32\wextract.exe
2013-04-02 16:22 . 2013-04-02 16:22 137216 ----a-w- c:\windows\system32\ieUnatt.exe
2013-04-02 16:22 . 2013-04-02 16:22 12800 ----a-w- c:\windows\system32\mshta.exe
2013-04-02 16:22 . 2013-04-02 16:22 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-04-02 16:20 . 2013-04-02 16:20 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 1158144 ----a-w- c:\windows\system32\XpsPrint.dll
2013-04-02 16:20 . 2013-04-02 16:20 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-04-02 16:20 . 2013-04-02 16:20 364544 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-04-02 16:20 . 2013-04-02 16:20 906240 ----a-w- c:\windows\system32\FntCache.dll
2013-04-02 16:20 . 2013-04-02 16:20 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2013-04-02 16:20 . 2013-04-02 16:20 2284544 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-04-02 16:20 . 2013-04-02 16:20 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-04-02 16:20 . 2013-04-02 16:20 249856 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-04-02 16:20 . 2013-04-02 16:20 220160 ----a-w- c:\windows\system32\d3d10core.dll
2013-04-02 16:20 . 2013-04-02 16:20 207872 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-04-02 16:20 . 2013-04-02 16:20 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2013-04-02 16:20 . 2013-04-02 16:20 1080832 ----a-w- c:\windows\system32\d3d10.dll
2013-04-02 16:20 . 2013-04-02 16:20 604160 ----a-w- c:\windows\system32\d3d10level9.dll
2013-04-02 16:20 . 2013-04-02 16:20 3419136 ----a-w- c:\windows\system32\d2d1.dll
2013-04-02 16:20 . 2013-04-02 16:20 293376 ----a-w- c:\windows\system32\dxgi.dll
2013-04-02 16:20 . 2013-04-02 16:20 1988096 ----a-w- c:\windows\system32\d3d10warp.dll
2013-04-02 16:20 . 2013-04-02 16:20 187392 ----a-w- c:\windows\system32\UIAnimation.dll
2013-03-22 15:38 . 2009-07-14 02:05 152576 ----a-w- c:\windows\system32\msclmd.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-05-09 08:58 121968 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-08 23:01 130736 ----a-w- c:\users\Emachines\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-08 23:01 130736 ----a-w- c:\users\Emachines\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-08 23:01 130736 ----a-w- c:\users\Emachines\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IDM Shell Extension]
@="{CDC95B92-E27C-4745-A8C5-64A52A78855D}"
[HKEY_CLASSES_ROOT\CLSID\{CDC95B92-E27C-4745-A8C5-64A52A78855D}]
2012-02-08 00:49 22376 ----a-w- c:\program files\Internet Download Manager\IDMShellExt.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2012-11-20 11733648]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-02-11 61440]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-05-09 4858968]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SPReview"="c:\windows\System32\SPReview\SPReview.exe" [2013-03-22 280576]
.
c:\users\Emachines\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Emachines\AppData\Roaming\Dropbox\bin\Dropbox.exe /systemstartup [2013-5-24 27776968]
Recorte de pantalla e Inicio rápido de OneNote 2007.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE /tsr [2006-10-26 98632]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer1"=wdmaud.drv
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"LightShot"=c:\users\Emachines\AppData\Local\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
"USB2Check"=RUNDLL32.EXE "c:\windows\system32\PCLECoInst.dll",CheckUSBController
.
R2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-04-04 418376]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2013-04-04 701512]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-03-01 161384]
R3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\Drivers\ssadadb.sys [2011-05-13 30312]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-04-04 22856]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-20 15872]
R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [2011-05-13 121064]
R3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\DRIVERS\ssadmdfl.sys [2011-05-13 12776]
R3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\DRIVERS\ssadmdm.sys [2011-05-13 136808]
R3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\ssadserd.sys [2011-05-13 114280]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Servicio de tecnologías de activación de Windows;c:\windows\system32\Wat\WatAdminSvc.exe [2013-01-07 1343400]
R4 mi-raysat_3dsmax2010_32;mental ray 3.7 Satellite for Autodesk 3ds Max 2010 32-bit 32-bit;c:\program files\Autodesk\3ds Max 2010\mentalray\satellite\raysat_3dsmax2010_32server.exe [2009-03-12 86016]
R4 Mobile Broadband HL Service;Mobile Broadband HL Service;c:\programdata\MobileBrServ\mbbservice.exe [2012-03-12 232288]
S0 aswRvrt;aswRvrt; [x]
S0 aswVmm;aswVmm; [x]
S1 aswKbd;aswKbd; [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-05-09 66336]
S2 IDMWFP;IDMWFP;c:\windows\system32\DRIVERS\idmwfp.sys [2012-02-08 91936]
S2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;c:\program files\TuneUp Utilities 2013\TuneUpUtilitiesService32.exe [2012-10-08 1699168]
S3 L1C;NDIS Miniport Driver for Qualcomm Atheros AR81xx PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x86.sys [2012-09-24 100504]
S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;c:\program files\TuneUp Utilities 2013\TuneUpUtilitiesDriver32.sys [2012-09-18 10088]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-06-07 21:02 1165776 ----a-w- c:\program files\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-18 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-27 14:36]
.
2013-06-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-12-11 01:38]
.
2013-06-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-12-11 01:38]
.
.
------- Supplementary Scan -------
.
IE: Descargar con IDM - c:\program files\Internet Download Manager\IEExt.htm
IE: Descargar con IDM todos los enlaces  - c:\program files\Internet Download Manager\IEGetAll.htm
IE: E&xportar a Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{db131c55-60c8-4adc-84dc-9e76ab06e2dc} - (no file)
AddRemove-Driver Genius Professional Edition_is1 - c:\program files\Driver-Soft\DriverGenius\unins000.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1220478274-4245428937-2032416992-1000_Classes\CLSID\{7B8E9164-324D-4A2E-A46D-0165FB2000EC}]
@Denied: (Full) (Everyone)
"scansk"=hex(0):1d,bd,1b,28,f2,6f,a4,a3,12,17,b3,53,11,ef,31,5f,d2,a2,a3,4d,9c,
   eb,54,59,b2,35,76,11,34,1d,ef,41,b0,f2,50,ef,b5,0a,5b,8d,00,00,00,00,00,00,\
.
[HKEY_USERS\S-1-5-21-1220478274-4245428937-2032416992-1000_Classes\CLSID\{7ddba722-e3c0-4a73-9121-51a4d5a503a3}]
@Denied: (Full) (Everyone)
@Allowed: (Read) (RestrictedCode)
"Model"=dword:0000006d
"Therad"=dword:0000001b
"MData"=hex(0):73,d5,cf,b8,a4,07,89,80,31,e4,35,6b,2a,ca,fe,43,b6,1f,81,1f,5a,
   1b,4d,36,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,ee,21,46,8f,3c,f2,5c,68,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-06-18  01:52:39
ComboFix-quarantined-files.txt  2013-06-18 06:52
.
Pre-Run: 106,627,928,064 bytes libres
Post-Run: 106,411,466,752 bytes libres
.
- - End Of File - - 31B562F3CF28DA75455355F5C200D030
A36C5E4F47E84449FF07ED3517B43A31
 
Problems I had? Yes, one... the program said that my antivirus was still running, but I checked many times and disabled and disabled everything again, yet the program still said it was running, and that it would still do its job but under my own risk. Nothing unusual, other than the desktop disappearing, happened though.
 
Also, it didn't reboot a single time, is this normal?
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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove
    • Adobe Reader 9.1 - Español

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe reader

  • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html

    After installing the latest Adobe Reader, uninstall all previous versions.

    If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

      Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner

    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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Hello again!

 

I successfully uninstalled Adobe Reader and installed Foxit PDF Reader instead.

 

This is MBAM's log:

 

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Versión de la Base de Datos: v2013.06.18.02
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 10.0.9200.16618
Emachines :: EMACHINES-PC [administrador]
 
Protección: Habilitado
 
18/06/2013 08:47:46 a.m.
mbam-log-2013-06-18 (08-47-46).txt
 
Tipos de Análisis: Análisis Rápido
Opciones de análisis activado: Memoria | Inicio | Registro | Sistema de archivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opciones de análisis desactivados: P2P
Objetos examinados: 211765
Tiempo transcurrido: 11 minuto(s), 33 segundo(s)
 
Procesos en Memoria Detectados: 0
(No se han detectado elementos maliciosos)
 
Módulos de Memoria Detectados: 0
(No se han detectado elementos maliciosos)
 
Claves del Registro Detectados: 0
(No se han detectado elementos maliciosos)
 
Valores del Registro Detectados: 0
(No se han detectado elementos maliciosos)
 
Elementos de Datos del Registro Detectados: 0
(No se han detectado elementos maliciosos)
 
Carpetas Detectadas: 0
(No se han detectado elementos maliciosos)
 
Archivos Detectados: 0
(No se han detectado elementos maliciosos)
 
fin)
 
 
And this is the HijackThis log:
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 09:01:57 a.m., on 18/06/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16611)
Boot mode: Normal
 
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesApp32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\notepad.exe
C:\Users\Emachines\Desktop\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"                                                                                                                                                                                                           
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKUS\S-1-5-18\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O4 - Startup: Dropbox.lnk = Emachines\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: Recorte de pantalla e Inicio rápido de OneNote 2007.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Descargar con IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: Descargar con IDM todos los enlaces  - C:\Program Files\Internet Download Manager\IEGetAll.htm
O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\aelupsvc.dll,-1 (AeLookupSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe
O23 - Service: @%systemroot%\system32\appidsvc.dll,-100 (AppIDSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\appinfo.dll,-100 (Appinfo) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @appmgmts.dll,-3250 (AppMgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-204 (AudioEndpointBuilder) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\audiosrv.dll,-200 (Audiosrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\AxInstSV.dll,-103 (AxInstSV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bdesvc.dll,-100 (BDESVC) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\bfe.dll,-1001 (BFE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qmgr.dll,-1000 (BITS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\browser.dll,-100 (Browser) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\bthserv.dll,-101 (bthserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-11 (CertPropSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\cryptsvc.dll,-1001 (CryptSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\cscsvc.dll,-200 (CscService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @oleres.dll,-5012 (DcomLaunch) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\defragsvc.dll,-101 (defragsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dhcpcore.dll,-100 (Dhcp) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\dnsapi.dll,-101 (Dnscache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dot3svc.dll,-1102 (dot3svc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\dps.dll,-500 (DPS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\eapsvc.dll,-1 (EapHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\ehome\ehrecvr.exe,-101 (ehRecvr) - Unknown owner - C:\Windows\ehome\ehRecvr.exe
O23 - Service: @%SystemRoot%\ehome\ehsched.exe,-101 (ehSched) - Unknown owner - C:\Windows\ehome\ehsched.exe
O23 - Service: @%SystemRoot%\system32\wevtsvc.dll,-200 (eventlog) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2450 (EventSystem) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdPHost.dll,-100 (fdPHost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\fdrespub.dll,-100 (FDResPub) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: @%systemroot%\system32\FntCache.dll,-100 (FontCache) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: Google Update Servicio (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Servicio (gupdatem) (gupdatem) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\System32\hidserv.dll,-101 (hidserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\kmsvc.dll,-6 (hkmsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\ListSvc.dll,-100 (HomeGroupListener) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\provsvc.dll,-100 (HomeGroupProvider) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ikeext.dll,-501 (IKEEXT) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\IPBusEnum.dll,-102 (IPBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\iphlpsvc.dll,-500 (iphlpsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @comres.dll,-2946 (KtmRm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\srvsvc.dll,-100 (LanmanServer) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wkssvc.dll,-100 (LanmanWorkstation) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lltdres.dll,-1 (lltdsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\lmhsvc.dll,-101 (lmhosts) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-100 (MMCSS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\FirewallAPI.dll,-23090 (MpsSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe
O23 - Service: @%SystemRoot%\system32\iscsidsc.dll,-5000 (MSiSCSI) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\msimsg.dll,-27 (msiserver) - Unknown owner - C:\Windows\system32\msiexec.exe
O23 - Service: @%SystemRoot%\system32\qagentrt.dll,-6 (napagent) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netman.dll,-109 (Netman) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\netprofm.dll,-202 (netprofm) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\nlasvc.dll,-1 (NlaSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\nsisvc.dll,-200 (nsi) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8004 (p2pimsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\p2psvc.dll,-8006 (p2psvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pcasvc.dll,-1 (PcaSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\peerdistsvc.dll,-9000 (PeerDistSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\pla.dll,-500 (pla) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpnpmgr.dll,-100 (PlugPlay) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpauto.dll,-8002 (PNRPAutoReg) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\pnrpsvc.dll,-8000 (PNRPsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\polstore.dll,-5010 (PolicyAgent) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\umpo.dll,-100 (Power) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\profsvc.dll,-300 (ProfSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasauto.dll,-200 (RasAuto) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%Systemroot%\system32\rasmans.dll,-200 (RasMan) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%windir%\system32\RpcEpMap.dll,-1001 (RpcEptMapper) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe
O23 - Service: @oleres.dll,-5010 (RpcSs) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SCardSvr.dll,-1 (SCardSvr) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\schedsvc.dll,-100 (Schedule) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\certprop.dll,-13 (SCPolicySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sdrsvc.dll,-107 (SDRSVC) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\Sens.dll,-200 (SENS) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\sensrsvc.dll,-1000 (SensrSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\SessEnv.dll,-1026 (SessionEnv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\ipnathlp.dll,-106 (SharedAccess) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\shsvcs.dll,-12288 (ShellHWDetection) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe
O23 - Service: @%SystemRoot%\system32\sppuinotify.dll,-103 (sppuinotify) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\ssdpsrv.dll,-100 (SSDPSRV) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sstpsvc.dll,-200 (SstpSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wiaservc.dll,-9 (StiSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\swprv.dll,-103 (swprv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\sysmain.dll,-1000 (SysMain) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\TabSvc.dll,-100 (TabletInputService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tapisrv.dll,-10100 (TapiSrv) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\tbssvc.dll,-100 (TBS) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\termsrv.dll,-268 (TermService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\themeservice.dll,-8192 (Themes) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\mmcss.dll,-102 (THREADORDER) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\trkwks.dll,-1 (TrkWks) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\servicing\TrustedInstaller.exe,-100 (TrustedInstaller) - Unknown owner - C:\Windows\servicing\TrustedInstaller.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2013\TuneUpUtilitiesService32.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe
O23 - Service: @%SystemRoot%\system32\umrdp.dll,-1000 (UmRdpService) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\upnphost.dll,-213 (upnphost) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\dwm.exe,-2000 (UxSms) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\uxtuneup.dll,-4096 (UxTuneUp) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe
O23 - Service: @%SystemRoot%\system32\w32time.dll,-200 (W32Time) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe
O23 - Service: @%systemroot%\system32\wbiosrvc.dll,-100 (WbioSrvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wcncsvc.dll,-3 (wcncsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\WcsPlugInService.dll,-200 (WcsPlugInService) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-502 (WdiServiceHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wdi.dll,-500 (WdiSystemHost) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\webclnt.dll,-100 (WebClient) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wecsvc.dll,-200 (Wecsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wercplsupport.dll,-101 (wercplsupport) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wersvc.dll,-100 (WerSvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\system32\winhttp.dll,-100 (WinHttpAutoProxySvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmisvc.dll,-205 (Winmgmt) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wsmsvc.dll,-101 (WinRM) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wlansvc.dll,-257 (Wlansvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files\Windows Media Player\wmpnetwk.exe
O23 - Service: @%SystemRoot%\system32\wpcsvc.dll,-100 (WPCSvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wpdbusenum.dll,-100 (WPDBusEnum) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wscsvc.dll,-200 (wscsvc) - Unknown owner - C:\Windows\System32\svchost.exe
O23 - Service: @%systemroot%\system32\wuaueng.dll,-105 (wuauserv) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\system32\wudfsvc.dll,-1000 (wudfsvc) - Unknown owner - C:\Windows\system32\svchost.exe
O23 - Service: @%SystemRoot%\System32\wwansvc.dll,-257 (WwanSvc) - Unknown owner - C:\Windows\system32\svchost.exe
 
--
End of file - 20426 bytes
 
 
 

I didn't really have problems, but my computer now seems a bit slower than before... it takes longer to open a window using explorer.exe and the Internet connection is once again slow for almost every site! 

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  • Staff

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):
    • O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

      O4 - HKUS\S-1-5-18\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft..../?LinkID=122915" /build:7601 (User 'SYSTEM')

      O4 - HKUS\.DEFAULT\..\RunOnce: [sPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft..../?LinkID=122915" /build:7601 (User 'Default user')

      O4 - Startup: Dropbox.lnk = Emachines\AppData\Roaming\Dropbox\bin\Dropbox.exe

      O4 - Startup: Recorte de pantalla e Inicio rápido de OneNote 2007.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    • NOTE**You can research each of those lines >here< and see if you want to keep them or not

      just copy the name between the brackets and paste into the search space

      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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  • Staff

Hello Strobenz

Make sure you are running IE as admin - http://www.ehow.com/how_5101965_run-internet-explorer-administrator.html

Try resetting IE - go here and scroll down and click on show all and click on the fix-it button - http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-8-settings

If that does not work then try this one

F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go HERE to run an online scan from F-Secure
  • Click on Start scanning
  • This will open a new window
      • In Interner Explorer
      • It will require an activex control, please install it
      • Click Accept
      • In Firefox
      • It will require an Add-on to be installed, please install it
      • Order to install the Add-on Firefox needs to be restarted, please do so
  • Click Full System Scan
  • It will now download the scanner this may take a while please be patient
  • It will then start scanning wait for the scan to finish
  • Click Automatic cleaning (recommended)
  • Wait for it finish the cleaning process
  • Click show report
  • This will open up a window with the results of the scan copy and paste those results as a reply to this topic
Gringo
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Hello again!

 

Well, the ESET online scanner definitely does not want to cooperate, so I moved to F-Secure, but the "online scanner" there is an application that I had to download, I just had to click Start or something, and it would scan. After the scan, it said that no harmful items were found, but there was no option to generate a report or anything...

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  • Staff

Hello

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.

    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.
:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is

    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

Here is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Hello again, thanks a lot! My computer's speed is now enhanced, by far. Startup and Log out are very fast now!

 

Unfortunately, my internet connection is still awfully slow, but I'm starting to think maybe my comp was not the problem at all...

 

Anyway, thank you very much for your time and help, your procedures were so useful to improve its performance a lot!

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