adware removal from easeus partition manager - toolbars and software: conduit, trustworthy toolbar and avg tune up coinciding with

arjaydavis · June 14, 2013

Summary

I think I have fixed this already but am posting here for you to give your expert opinion as to whether:

- there is further stuff that needs removing

OR

- if I should reinstall Windows 7 (rather not do but perhaps 100% piece of mind)

Background

I acquired these unwanted toolbars and software when installing the free version of EaseUS Partition Manager.

partition-tool.com

More details in my post here, including what I did to remove them:

http://forums.malwarebytes.org/index.php?showtopic=127717&hl=&fromsearch=1

What I am requesting

For you to check and advise if there is anything else I need to do to make my machine safe, based on the logs I supply - as per instructions at: http://forums.malwarebytes.org/index.php?showtopic=119858 and http://forums.malwarebytes.org//index.php?showtopic=9573

DDS,txt followed by Attach.txt as requested

DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16611

Run by ROB at 18:36:52 on 2013-06-14

Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8118.6619 [GMT 1:00]

.

AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\AppleOSSMgr.exe

C:\Windows\system32\AppleTimeSrv.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Boot Camp\Bootcamp.exe

C:\Program Files\LaCie\Network Assistant\LaCie Network Assistant.exe

C:\Windows\System32\spool\drivers\x64\3\E_YATIHVE.EXE

C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files\NVIDIA Corporation\Display\nvtray.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe

C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer, enhanced for Bing and MSN

mWinlogon: Userinit = userinit.exe

BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\CoIEPlg.dll

BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\IPS\IPSBHO.dll

TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\CoIEPlg.dll

uRun: [LaCie Ethernet Agent Startup] "C:\Program Files\LaCie\Network Assistant\LaCie Network Assistant.exe" silent

uRun: [EPLTarget\P0000000000000000] C:\Windows\System32\spool\DRIVERS\x64\3\E_YATIHVE.EXE /EPT "EPLTarget\P0000000000000000" /M "Epson Stylus Office BX635FWD"

mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

TCP: NameServer = 212.23.6.100 212.23.3.100

TCP: Interfaces\{C4F68401-D486-4D95-8A25-BA949DBCE48B} : DHCPNameServer = 212.23.6.100 212.23.3.100

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\Bootcamp.exe

x64-SSODL: WebCheck - <orphaned>

.

================= FIREFOX ===================

.

FF - ProfilePath - C:\Users\ROB\AppData\Roaming\Mozilla\Firefox\Profiles\dso9cgom.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2998365&CUI=UN29478833951217611&UM=2&SearchSource=3&q={searchTerms}

FF - prefs.js: browser.search.selectedEngine - Trustworthy Customized Web Search

FF - prefs.js: browser.startup.homepage - hxxp://google.co.uk/

FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2998365&SearchSource=2&CUI=UN29478833951217611&UM=2&q=

FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll

FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll

FF - ExtSQL: 2013-06-09 20:00; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\coFFPlgn

FF - ExtSQL: 2013-06-09 21:02; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\IPSFFPlgn

.

============= SERVICES / DRIVERS ===============

.

R0 AppleHFS;AppleHFS;C:\Windows\System32\drivers\AppleHFS.sys [2013-1-16 73016]

R0 AppleMNT;AppleMNT;C:\Windows\System32\drivers\AppleMNT.sys [2013-1-16 16696]

R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1403010.016\SymDS64.sys [2013-6-9 493656]

R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1403010.016\SymEFA64.sys [2013-6-9 1139800]

R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [2013-5-31 1393240]

R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1403010.016\ccSetx64.sys [2013-6-9 168096]

R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20130613.002\IDSviA64.sys [2013-6-14 513184]

R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1403010.016\Ironx64.sys [2013-6-9 224416]

R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1403010.016\symnets.sys [2013-6-9 432800]

R2 AppleOSSMgr;Apple OS Switch Manager;C:\Windows\System32\AppleOSSMgr.exe [2013-1-16 226144]

R2 AppleTimeSrv;Apple Time Service;C:\Windows\System32\AppleTimeSrv.exe [2013-1-16 94560]

R2 EPSON_PM_RPCV4_05;EPSON V3 Service4(05);C:\Program Files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE [2013-6-9 136576]

R2 KeyAgent;KeyAgent;C:\Windows\System32\drivers\KeyAgent.sys [2013-1-16 18232]

R2 MacHALDriver;Mac HAL;C:\Windows\System32\drivers\MacHALDriver.sys [2013-1-16 23352]

R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe [2013-6-9 144520]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2012-9-6 382824]

R3 acpials;ALS Sensor Filter;C:\Windows\System32\drivers\acpials.sys [2009-7-14 9728]

R3 AppleBtBc;Apple Broadcom Built-in Bluetooth;C:\Windows\System32\drivers\AppleBtBc.sys [2013-6-10 20480]

R3 applemtm;Apple Multitouch Mouse;C:\Windows\System32\drivers\applemtm.sys [2013-6-9 12288]

R3 applemtp;Apple Multitouch;C:\Windows\System32\drivers\applemtp.sys [2013-6-9 38912]

R3 CirrusFilter;CS420xLowerFilter;C:\Windows\System32\drivers\CS420x64.sys [2013-6-9 18432]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-13 138912]

R3 IRRemoteFlt;IR Receiver Filter Driver;C:\Windows\System32\drivers\IRFilter.sys [2013-6-9 18432]

R3 KeyMagic;USB Keyboard HID Filter;C:\Windows\System32\drivers\KeyMagic.sys [2013-6-9 29696]

R3 TASCAM_US122144;TASCAM USB 2.0 Audio Device driver;C:\Windows\System32\drivers\tascusb2.sys [2013-6-9 419160]

R3 TASCAM_US144_MK2_MIDI;TASCAM US-144 mk2 WDM MIDI Device;C:\Windows\System32\drivers\tscusb2m.sys [2013-6-9 31576]

R3 TASCAM_US144_MK2_WDM;TASCAM US-144 mk2 WDM;C:\Windows\System32\drivers\tscusb2a.sys [2013-6-9 53080]

S3 epmntdrv;epmntdrv;C:\Windows\System32\epmntdrv.sys [2013-6-14 17480]

S3 EuGdiDrv;EuGdiDrv;C:\Windows\System32\EuGdiDrv.sys [2013-6-14 9800]

S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2012-5-10 97792]

S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2012-5-10 217600]

S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 27136]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-6-9 59392]

.

=============== Created Last 30 ================

.

2013-06-14 01:10:18 -------- d-----w- C:\Users\ROB\AppData\Local\NPE

2013-06-14 00:19:18 9800 ----a-w- C:\Windows\System32\EuGdiDrv.sys

2013-06-14 00:19:18 9160 ----a-w- C:\Windows\SysWow64\EuGdiDrv.sys

2013-06-14 00:19:18 87112 ----a-w- C:\Windows\SysWow64\setupempdrv03.exe

2013-06-14 00:19:18 3376640 ----a-w- C:\Windows\System32\BootMan.exe

2013-06-14 00:19:18 2498216 ----a-w- C:\Windows\SysWow64\BootMan.exe

2013-06-14 00:19:18 19840 ----a-w- C:\Windows\SysWow64\EuEpmGdi.dll

2013-06-14 00:19:18 17480 ----a-w- C:\Windows\System32\epmntdrv.sys

2013-06-14 00:19:18 16256 ----a-w- C:\Windows\System32\EuEpmGdi.dll

2013-06-14 00:19:18 13896 ----a-w- C:\Windows\SysWow64\epmntdrv.sys

2013-06-14 00:19:18 100936 ----a-w- C:\Windows\System32\setupempdrvx64.exe

2013-06-14 00:19:07 -------- d-----w- C:\Program Files (x86)\EaseUS

2013-06-13 22:44:21 2560 ----a-w- C:\Windows\System32\drivers\en-US\wdf01000.sys.mui

2013-06-13 22:44:20 9728 ----a-w- C:\Windows\System32\Wdfres.dll

2013-06-13 22:44:20 785512 ----a-w- C:\Windows\System32\drivers\Wdf01000.sys

2013-06-13 22:44:20 54376 ----a-w- C:\Windows\System32\drivers\WdfLdr.sys

2013-06-13 22:40:15 294912 ----a-w- C:\Windows\System32\browserchoice.exe

2013-06-13 22:32:39 70656 ----a-w- C:\Windows\SysWow64\fontsub.dll

2013-06-13 22:32:39 46080 ----a-w- C:\Windows\System32\atmlib.dll

2013-06-13 22:32:39 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll

2013-06-13 22:32:39 100864 ----a-w- C:\Windows\System32\fontsub.dll

2013-06-13 22:32:38 367616 ----a-w- C:\Windows\System32\atmfd.dll

2013-06-13 22:32:38 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll

2013-06-13 22:32:03 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys

2013-06-13 22:32:03 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll

2013-06-13 22:32:03 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll

2013-06-13 22:32:03 229888 ----a-w- C:\Windows\System32\WUDFHost.exe

2013-06-13 22:32:03 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys

2013-06-13 22:32:03 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll

2013-06-13 22:32:02 744448 ----a-w- C:\Windows\System32\WUDFx.dll

2013-06-13 22:30:21 81408 ----a-w- C:\Windows\System32\imagehlp.dll

2013-06-13 22:30:21 5120 ----a-w- C:\Windows\SysWow64\wmi.dll

2013-06-13 22:30:21 5120 ----a-w- C:\Windows\System32\wmi.dll

2013-06-13 22:30:21 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys

2013-06-13 22:30:21 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll

2013-06-12 23:37:21 -------- d-----w- C:\Users\ROB\AppData\Roaming\TuneUp Software

2013-06-12 23:37:17 -------- d-----w- C:\ProgramData\TuneUp Software

2013-06-12 23:37:16 -------- d-sh--w- C:\ProgramData\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}

2013-06-12 23:37:16 -------- d--h--w- C:\ProgramData\Common Files

2013-06-12 23:36:00 -------- d-----w- C:\Users\ROB\AppData\Local\Conduit

2013-06-12 23:35:46 -------- d-----w- C:\Users\ROB\AppData\Local\CRE

2013-06-12 23:34:51 -------- d-----w- C:\Users\ROB\AppData\Roaming\OpenCandy

2013-06-12 22:02:34 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-06-12 22:01:59 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys

2013-06-12 21:55:49 220160 ----a-w- C:\Windows\System32\wintrust.dll

2013-06-12 21:54:59 976896 ----a-w- C:\Windows\System32\inetcomm.dll

2013-06-12 20:58:58 77312 ----a-w- C:\Windows\System32\packager.dll

2013-06-12 20:58:57 67072 ----a-w- C:\Windows\SysWow64\packager.dll

2013-06-11 20:13:38 -------- d---a-w- C:\.Trashes

2013-06-10 02:35:50 20480 ----a-w- C:\Windows\System32\drivers\AppleBtBc.sys

2013-06-10 02:35:50 1919968 ----a-w- C:\Windows\System32\WdfCoInstaller01005.dll

2013-06-10 02:11:53 -------- d-----w- C:\Windows\Panther

2013-06-10 02:11:39 -------- d-sh--w- C:\Boot

2013-06-09 21:37:18 -------- d--h--w- C:\Windows\msdownld.tmp

2013-06-09 21:35:53 68608 ----a-w- C:\Windows\System32\taskhost.exe

2013-06-09 21:27:14 10752 ----a-w- C:\Windows\System32\E_GCINST.DLL

2013-06-09 21:27:13 83968 ----a-w- C:\Windows\System32\E_YD4BHVE.DLL

2013-06-09 21:27:13 120320 ----a-w- C:\Windows\System32\E_YLMHVE.DLL

2013-06-09 21:11:14 53080 ----a-w- C:\Windows\System32\drivers\tscusb2a.sys

2013-06-09 21:11:14 419160 ----a-w- C:\Windows\System32\drivers\tascusb2.sys

2013-06-09 21:11:14 31576 ----a-w- C:\Windows\System32\drivers\tscusb2m.sys

2013-06-09 21:11:14 205656 ------w- C:\Windows\System32\US-122_MKII_US-144_MKII.CPL

2013-06-09 21:11:14 -------- d-----w- C:\Windows\usb-audio.deTascam

2013-06-09 20:43:48 -------- d-----w- C:\Users\ROB\AppData\Local\LaCie

2013-06-09 20:43:40 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared

2013-06-09 20:43:39 -------- d-----w- C:\Program Files\Bonjour

2013-06-09 20:43:39 -------- d-----w- C:\Program Files (x86)\Bonjour

2013-06-09 20:43:37 -------- d-----w- C:\Program Files\LaCie

2013-06-09 20:40:58 -------- d-----w- C:\Users\ROB\AppData\Roaming\Scooter Software

2013-06-09 20:40:54 -------- d-----w- C:\Program Files (x86)\Beyond Compare 3

2013-06-09 20:36:34 -------- d-----w- C:\Program Files\MPC-HC

2013-06-09 20:29:02 -------- d-----w- C:\Users\ROB\AppData\Local\Google

2013-06-09 20:28:57 -------- d-----w- C:\Users\ROB\AppData\Local\Deployment

2013-06-09 20:28:57 -------- d-----w- C:\Users\ROB\AppData\Local\Apps

2013-06-09 20:02:16 433752 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys

2013-06-09 20:02:16 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1404000.028\symelam.sys

2013-06-09 20:02:16 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys

2013-06-09 20:02:15 796760 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtsp64.sys

2013-06-09 20:02:15 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys

2013-06-09 20:02:15 36952 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\srtspx64.sys

2013-06-09 20:02:15 224416 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys

2013-06-09 20:02:15 169048 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys

2013-06-09 20:02:12 -------- d-----w- C:\Windows\System32\drivers\NISx64\1404000.028

2013-06-09 18:59:59 -------- d-----w- C:\ProgramData\NortonInstaller

2013-06-09 18:59:59 -------- d-----w- C:\Program Files (x86)\NortonInstaller

2013-06-09 18:56:37 -------- d-----w- C:\ProgramData\Norton

2013-06-09 18:48:54 -------- d-----w- C:\Windows\System32\SPReview

2013-06-09 18:43:34 2560 ----a-w- C:\Windows\System32\drivers\en-US\rdpwd.sys.mui

2013-06-09 18:43:33 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui

2013-06-09 18:43:29 6144 ----a-w- C:\Windows\System32\drivers\en-US\IPMIDrv.sys.mui

2013-06-09 18:43:29 4608 ----a-w- C:\Windows\System32\drivers\en-US\kbdclass.sys.mui

2013-06-09 18:33:20 -------- d-----w- C:\Windows\System32\EventProviders

2013-06-09 18:30:18 -------- d-----w- C:\ProgramData\EPSON

2013-06-09 18:30:18 -------- d-----w- C:\Program Files\Common Files\EPSON

2013-06-09 18:25:46 -------- d-----w- C:\Program Files\Boot Camp

2013-06-09 18:25:39 31080 ----a-w- C:\Windows\System32\nvhdap64.dll

2013-06-09 18:25:39 189288 ----a-w- C:\Windows\System32\drivers\nvhda64v.sys

2013-06-09 18:25:39 1472360 ----a-w- C:\Windows\System32\nvhdagenco6420103.dll

2013-06-09 18:25:29 59872 ----a-w- C:\Windows\SysWow64\CSVer.dll

2013-06-09 18:25:17 -------- d-----w- C:\Intel

2013-06-09 18:23:54 95584 ----a-w- C:\Windows\System32\bcmwlcoi.dll

2013-06-09 18:23:54 4884072 ----a-w- C:\Windows\System32\drivers\BCMWL664.SYS

2013-06-09 18:23:54 3906448 ----a-w- C:\Windows\System32\bcmihvsrv64.dll

2013-06-09 18:23:54 3572112 ----a-w- C:\Windows\System32\bcmihvui64.dll

2013-06-09 18:23:30 29696 ----a-w- C:\Windows\System32\drivers\KeyMagic.sys

2013-06-09 18:23:00 -------- d-----w- C:\Program Files (x86)\NVIDIA Corporation

2013-06-09 18:20:17 -------- d-sh--w- C:\Windows\Installer

2013-06-09 18:20:09 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2013-06-09 18:20:07 99840 ----a-w- C:\Windows\System32\wudriver.dll

2013-06-09 18:20:06 36864 ----a-w- C:\Windows\System32\wuapp.exe

2013-06-09 18:20:06 186752 ----a-w- C:\Windows\System32\wuwebv.dll

.

==================== Find3M ====================

.

2013-06-09 21:34:58 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-06-09 19:00:14 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS

2013-06-09 18:47:21 175616 ----a-w- C:\Windows\System32\msclmd.dll

2013-06-09 18:47:21 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll

2013-05-17 01:25:57 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-05-17 01:25:27 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-05-17 01:25:26 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-05-17 01:25:26 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-05-17 00:59:03 2241024 ----a-w- C:\Windows\System32\wininet.dll

2013-05-17 00:58:10 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-05-17 00:58:08 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-05-17 00:58:08 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-05-14 13:14:01 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-05-14 12:23:25 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-05-14 09:23:31 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-05-14 08:40:13 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-05-13 05:51:01 184320 ----a-w- C:\Windows\System32\cryptsvc.dll

2013-05-13 05:51:00 1464320 ----a-w- C:\Windows\System32\crypt32.dll

2013-05-13 05:51:00 139776 ----a-w- C:\Windows\System32\cryptnet.dll

2013-05-13 05:50:40 52224 ----a-w- C:\Windows\System32\certenc.dll

2013-05-13 04:45:55 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll

2013-05-13 04:45:55 1160192 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-05-13 04:45:55 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll

2013-05-13 03:43:55 1192448 ----a-w- C:\Windows\System32\certutil.exe

2013-05-13 03:08:10 903168 ----a-w- C:\Windows\SysWow64\certutil.exe

2013-05-13 03:08:06 43008 ----a-w- C:\Windows\SysWow64\certenc.dll

2013-05-10 05:49:27 30720 ----a-w- C:\Windows\System32\cryptdlg.dll

2013-05-10 03:20:54 24576 ----a-w- C:\Windows\SysWow64\cryptdlg.dll

2013-05-08 06:39:01 1910632 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-05-08 06:10:12 770384 ----a-w- C:\Windows\SysWow64\msvcr100.dll

2013-05-08 06:10:12 421200 ----a-w- C:\Windows\SysWow64\msvcp100.dll

2013-04-26 05:51:36 751104 ----a-w- C:\Windows\System32\win32spl.dll

2013-04-26 04:55:21 492544 ----a-w- C:\Windows\SysWow64\win32spl.dll

2013-04-25 23:30:32 1505280 ----a-w- C:\Windows\SysWow64\d3d11.dll

2013-04-17 07:02:06 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll

2013-04-17 06:24:46 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll

2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-04-12 14:45:08 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys

2013-04-10 06:01:54 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys

2013-04-10 06:01:53 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-04-10 03:30:50 3153920 ----a-w- C:\Windows\System32\win32k.sys

2013-03-31 22:52:16 1887232 ----a-w- C:\Windows\System32\d3d11.dll

2013-03-19 05:53:58 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll

2013-03-19 05:53:58 230400 ----a-w- C:\Windows\System32\wwansvc.dll

2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll

2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll

2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe

.

============= FINISH: 18:37:08.78 ===============

Attach.txt

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume4

Install Date: 09/06/2013 19:19:49

System Uptime: 14/06/2013 18:25:02 (0 hours ago)

.

Motherboard: Apple Inc. | | Mac-F22589C8

Processor: Intel® Core i7 CPU M 620 @ 2.67GHz | U2E1 | 2102/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 119 GiB total, 79.077 GiB free.

D: is CDROM (UDF)

E: is FIXED (HFS) - 357 GiB total, 325.889 GiB free.

G: is Removable

H: is Removable

.

==== Disabled Device Manager Items =============

.

Class GUID:

Description: EPSON Scanner

Device ID: USB\VID_04B8&PID_088F&MI_00\9&20320B13&0&0000

Manufacturer:

Name: EPSON Scanner

PNP Device ID: USB\VID_04B8&PID_088F&MI_00\9&20320B13&0&0000

Service:

.

==== System Restore Points ===================

.

RP6: 09/06/2013 19:37:49 - Windows 7 Service Pack 1

RP7: 09/06/2013 21:37:04 - Installed 7-Zip 9.20 (x64 edition)

RP8: 09/06/2013 21:54:46 - Installed Renesas Electronics USB 3.0 Host Controller Driver

RP9: 09/06/2013 22:11:25 - Device Driver Package Install: TASCAM Universal Serial Bus controllers

RP10: 09/06/2013 22:11:35 - Device Driver Package Install: TASCAM Sound, video and game controllers

RP11: 09/06/2013 22:11:46 - Device Driver Package Install: TASCAM Sound, video and game controllers

RP12: 09/06/2013 22:27:22 - Device Driver Package Install: EPSON Printers

RP13: 09/06/2013 22:34:28 - Windows Modules Installer

RP14: 13/06/2013 00:39:12 - Removed TuneUp Utilities 2013

RP15: 13/06/2013 00:39:31 - Removed TuneUp Utilities Language Pack (en-GB)

RP16: 13/06/2013 23:27:13 - Windows Update

RP17: 14/06/2013 01:21:01 - Removed TuneUp Utilities 2013

RP18: 14/06/2013 01:21:19 - Removed TuneUp Utilities Language Pack (en-GB)

RP19: 14/06/2013 02:15:10 - Windows Update

.

==== Installed Programs ======================

.

7-Zip 9.20 (x64 edition)

Apple Software Update

Beyond Compare Version 3.3.7

Bonjour

Boot Camp Services

EaseUS Partition Master 9.2.2

EPSON BX635FWD Series Printer Uninstall

Google Chrome

Google Update Helper

ImgBurn

LaCie Network Assistant 1.5.15.72

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319

Mozilla Firefox 21.0 (x86 en-US)

Mozilla Maintenance Service

MPC-HC 1.6.7.7114 (9eb64ec) (64-bit)

Norton Internet Security

NVIDIA 3D Vision Driver 306.37

NVIDIA Control Panel 306.37

NVIDIA Graphics Driver 306.37

NVIDIA Install Application

NVIDIA Stereoscopic 3D Driver

NVIDIA Update 1.10.8

NVIDIA Update Components

Realtek High Definition Audio Driver

Renesas Electronics USB 3.0 Host Controller Driver

US-122 MKII / US-144 MKII

Windows Driver Package - Apple Inc. (AppleUSBEthernet) Net (02/01/2008 3.10.3.10)

Windows Driver Package - Apple Inc. Apple Bluetooth (03/01/2010 3.0.0.5)

Windows Driver Package - Apple Inc. Apple Display (01/23/2009 3.0.0.0)

Windows Driver Package - Apple Inc. Apple IR Receiver (02/21/2008 2.0.4.0)

Windows Driver Package - Apple Inc. Apple Keyboard (10/29/2012 5.0.3.0)

Windows Driver Package - Apple Inc. Apple Multitouch (09/11/2012 4.0.3.0)

Windows Driver Package - Apple Inc. Apple Multitouch Mouse (09/11/2012 4.0.3.0)

Windows Driver Package - Apple Inc. Apple ODD (05/17/2010 3.1.0.0)

Windows Driver Package - Apple Inc. Apple System Device (08/28/2012 5.0.0.0)

Windows Driver Package - Apple Inc. Apple Wireless Mouse (06/01/2011 4.0.0.1)

Windows Driver Package - Apple Inc. Apple Wireless Trackpad (10/29/2011 5.0.0.0)

Windows Driver Package - Atheros Communications Inc. (athr) Net (11/13/2010 9.2.0.113)

Windows Driver Package - Broadcom (b57nd60a) Net (09/04/2012 15.4.0.17)

Windows Driver Package - Broadcom (B57ports) Net (06/16/2009 1.0.0.1)

Windows Driver Package - Broadcom (BCM43XX) Net (11/13/2012 5.106.199.1)

Windows Driver Package - Broadcom Corporation (bScsiSDa) SDHost (08/14/2012 1.0.0.243)

Windows Driver Package - Cirrus Logic, Inc. (CirrusFilter) MEDIA (11/09/2012 6.6001.1.38)

Windows Driver Package - Intel (e1express) Net (03/26/2010 9.13.41.0)

Windows Driver Package - Intel (e1kexpress) Net (04/12/2010 11.6.92.0)

Windows Driver Package - Intel (e1qexpress) Net (12/04/2009 11.4.7.0)

Windows Driver Package - Intel (e1rexpress) Net (01/07/2010 11.4.16.0)

Windows Driver Package - Intel (e1yexpress) Net (04/07/2010 10.1.9.0)

Windows Driver Package - Intel System (07/20/2007 1.2.76.0)

Windows Driver Package - Marvell (yukonx64) Net (12/06/2007 10.51.1.3)

Windows Driver Package - NVIDIA Corporation (NVHDA) MEDIA (07/03/2012 1.3.18.0)

.

==== Event Viewer Messages From Past Week ========

.

14/06/2013 16:54:19, Error: BTHUSB [17] - The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

14/06/2013 01:14:23, Error: Service Control Manager [7023] -

13/06/2013 23:30:04, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Update for Windows 7 for x64-based Systems (KB2732500).

13/06/2013 23:30:04, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2813430).

13/06/2013 23:30:04, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2813170).

13/06/2013 23:30:04, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2660649).

12/06/2013 21:48:34, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

10/06/2013 19:09:11, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.

09/06/2013 22:55:47, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243

09/06/2013 22:38:22, Error: Service Control Manager [7034] - The NVIDIA Update Service Daemon service terminated unexpectedly. It has done this 1 time(s).

09/06/2013 22:38:22, Error: Service Control Manager [7031] - The Norton Internet Security service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

09/06/2013 22:38:21, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).

09/06/2013 22:38:20, Error: Service Control Manager [7034] - The NVIDIA Stereoscopic 3D Driver Service service terminated unexpectedly. It has done this 1 time(s).

09/06/2013 21:11:37, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.

09/06/2013 20:51:32, Error: Service Control Manager [7023] - The Superfetch service terminated with the following error: The service has not been started.

09/06/2013 19:52:47, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63AA156-D534-4BAC-9BF1-55359CF5EC30} and APPID {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} to the user W7MAC\UpdatusUser SID (S-1-5-21-3120564896-2412673836-802271082-1003) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

09/06/2013 19:34:10, Error: Microsoft-Windows-Service Pack Installer [8] - Service Pack installation failed with error code 0x80070bc9.

09/06/2013 19:16:01, Error: Service Control Manager [7023] - The Windows Time service terminated with the following error: The system cannot find the file specified.

09/06/2013 18:13:35, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{C4F68401-D486-4D95-8A25-BA949DBCE48B} because another computer on the network has the same name. The server could not start.

.

==== End Of File ===========================

gringo_pr · June 15, 2013

Hello arjaydavis

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

Please do not run any tools unless instructed to do so.
- We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
[*]Please do not attach logs or use code boxes, just copy and paste the text.
- Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
[*]Please read every post completely before doing anything.
- Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
[*]Please provide feedback about your experience as we go.
- A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

arjaydavis · June 16, 2013

Hi Gringo, thank you for responding - I really appreciate your help and hope that our postings here help others.

I have carried out your instructions and have pasted in the log output you requested below.

But please note:

- I removed the unwanted toolbars using the browsers' standard tools to do so and installed the AVG PC tune up program via the standard uninstall method (all this before I considered engaging in discussions with yourselve). More detail about my actions here: http://forums.malwarebytes.org/index.php?showtopic=127717&hl=&fromsearch=1

- that before I received your response (at the time I wasn't sure when I would get a response and so decided to help myself further, sorry) I ran MalwareBytesPro to scan my machine and a log was produced mbam-log-2013-06-15 (01-10-35)

So I paste in the following logs here in this order:

mbam-log-2013-06-15 (01-10-35)
AdwCleaner[s1].txt (which you asked for)
JRT.txt (which you asked for)

Also, you asked how the machine was running (thank you), yes it is running fine -after I had removed the toolbars and search engine (conduit) things were normal from that point but my concerns were underlying issues so am pleased to have your support and guidance about removing anything else installed. The machine continues to run fine following the instructions you gave me to run the adware and junkware removal tools. Thank you.

The log out put as stated is as followss

mbam-log-2013-06-15 (01-10-35).txt

Malwarebytes Anti-Malware (PRO) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.06.14.08

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16614

ROB :: W7MAC [administrator]

Protection: Enabled

15/06/2013 01:10:35

mbam-log-2013-06-15 (01-10-35).txt

Scan type: Full scan (C:\|E:\|)

Scan options disabled: P2P

Objects scanned: 644507

Time elapsed: 38 minute(s), 59 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

AdwCleaner[s1].txt

# AdwCleaner v2.303 - Logfile created 06/15/2013 at 21:57:47

# Updated 08/06/2013 by Xplode

# Operating system : Windows 7 Professional Service Pack 1 (64 bits)

# User : ROB - W7MAC

# Boot Mode : Normal

# Running from : C:\Users\ROB\Downloads\AdwCleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\END

File Deleted : C:\Users\ROB\AppData\Roaming\Mozilla\Firefox\Profiles\dso9cgom.default\searchplugins\Conduit.xml

Folder Deleted : C:\Users\ROB\AppData\Local\Conduit

Folder Deleted : C:\Users\ROB\AppData\Local\Temp\Conduit

Folder Deleted : C:\Users\ROB\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\ROB\AppData\Roaming\OpenCandy

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2998365

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16611

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\ROB\AppData\Roaming\Mozilla\Firefox\Profiles\dso9cgom.default\prefs.js

Deleted : user_pref("CT2998365_Firefox.csv", "[{\"from\":\"Abs Layer\",\"action\":\"loading toolbar\",\"time\"[...]

Deleted : user_pref("Smartbar.ConduitHomepagesList", "");

Deleted : user_pref("Smartbar.ConduitSearchEngineList", "Trustworthy Customized Web Search");

Deleted : user_pref("Smartbar.ConduitSearchUrlList", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2998365[...]

Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");

Deleted : user_pref("Smartbar.keywordURLSelectedCTID", "CT2998365");

Deleted : user_pref("browser.search.defaultthis.engineName", "Trustworthy Customized Web Search");

Deleted : user_pref("browser.search.defaulturl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2998365&CUI[...]

Deleted : user_pref("browser.search.selectedEngine", "Trustworthy Customized Web Search");

Deleted : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2998365&SearchSource=2&CU[...]

Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT2998365");

Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT2998365");

Deleted : user_pref("smartbar.homePageOwnerCTID", "CT2998365");

Deleted : user_pref("smartbar.machineId", "OQ8OOG+O/7C2L+WJXGFTS56U3QSI6FEKPFHB8CX0PSPCXQ3P+0ECN2/WLKCIUY+YJQH[...]

-\\ Google Chrome v27.0.1453.110

File : C:\Users\ROB\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [2817 octets] - [15/06/2013 21:57:47]

########## EOF - C:\AdwCleaner[s1].txt - [2877 octets] ##########

JRT.txt

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.4 (05.06.2013:1)

OS: Windows 7 Professional x64

Ran by ROB on 15/06/2013 at 22:02:13.86

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{83775B1C-C77D-4DFD-8CF4-60302E81C4BF}

~~~ Files

Successfully deleted: [File] C:\eula.1028.txt

Successfully deleted: [File] C:\eula.1031.txt

Successfully deleted: [File] C:\eula.1033.txt

Successfully deleted: [File] C:\eula.1036.txt

Successfully deleted: [File] C:\eula.1040.txt

Successfully deleted: [File] C:\eula.1041.txt

Successfully deleted: [File] C:\eula.1042.txt

Successfully deleted: [File] C:\eula.2052.txt

Successfully deleted: [File] C:\install.res.1028.dll

Successfully deleted: [File] C:\install.res.1031.dll

Successfully deleted: [File] C:\install.res.1033.dll

Successfully deleted: [File] C:\install.res.1036.dll

Successfully deleted: [File] C:\install.res.1040.dll

Successfully deleted: [File] C:\install.res.1041.dll

Successfully deleted: [File] C:\install.res.1042.dll

Successfully deleted: [File] C:\install.res.2052.dll

Successfully deleted: [File] C:\install.res.3082.dll

~~~ Folders

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 15/06/2013 at 22:09:31.91

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

arjaydavis · June 16, 2013

Correction on my previous post - I said:

I removed the unwanted toolbars using the browsers' standard tools to do so and installed the AVG PC tune up program via the standard uninstall method (all this before I considered engaging in discussions with yourselve). More detail about my actions here

It should read: "....and UNinstalled the AVG PC tune up program via the standard uninstall method..." and "yourselves" instead of "yourselve" Thanks again for your help so far

gringo_pr · June 16, 2013

Hello arjaydavis

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following
Log from Combofix
let me know of any problems you may have had
How is the computer doing now?

Gringo

arjaydavis · June 16, 2013

Hi Gringo, thanks for your further follow up:

You asked if I had any problems. I have had no problems, things seem fine.

You asked: How is the computer doing now? Answer: still fine.

Here is the combofix.exe log:

ComboFix 13-06-15.01 - ROB 16/06/2013 21:24:02.1.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8118.6075 [GMT 1:00]

Running from: c:\users\ROB\Downloads\ComboFix.exe

AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\install.exe

K:\Autorun.inf

.

((((((((((((((((((((((((( Files Created from 2013-05-16 to 2013-06-16 )))))))))))))))))))))))))))))))

.

2013-06-16 20:28 . 2013-06-16 20:28 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-06-16 09:48 . 2013-06-16 09:48 -------- d-----w- c:\program files (x86)\Microsoft.NET

2013-06-16 03:16 . 2013-06-16 08:25 -------- d---a-w- C:\.fseventsd

2013-06-15 21:02 . 2013-06-15 21:02 -------- d-----w- c:\windows\ERUNT

2013-06-15 21:01 . 2013-06-16 08:32 -------- d-----w- C:\JRT

2013-06-15 00:05 . 2013-06-15 00:05 -------- d-----w- c:\programdata\Malwarebytes

2013-06-15 00:05 . 2013-06-15 00:06 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2013-06-15 00:05 . 2013-04-04 13:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-06-14 17:57 . 2013-06-14 17:57 -------- d-----w- c:\windows\SysWow64\Wat

2013-06-14 17:57 . 2013-06-14 17:57 -------- d-----w- c:\windows\system32\Wat

2013-06-14 00:19 . 2013-04-11 13:10 2498216 ----a-w- c:\windows\SysWow64\BootMan.exe

2013-06-14 00:19 . 2013-03-28 18:02 3376640 ----a-w- c:\windows\system32\BootMan.exe

2013-06-14 00:19 . 2013-03-07 08:49 9160 ----a-w- c:\windows\SysWow64\EuGdiDrv.sys

2013-06-14 00:19 . 2013-03-07 08:49 87112 ----a-w- c:\windows\SysWow64\setupempdrv03.exe

2013-06-14 00:19 . 2013-03-07 08:49 13896 ----a-w- c:\windows\SysWow64\epmntdrv.sys

2013-06-14 00:19 . 2013-03-07 08:49 9800 ----a-w- c:\windows\system32\EuGdiDrv.sys

2013-06-14 00:19 . 2013-03-07 08:49 17480 ----a-w- c:\windows\system32\epmntdrv.sys

2013-06-14 00:19 . 2013-03-07 08:49 100936 ----a-w- c:\windows\system32\setupempdrvx64.exe

2013-06-14 00:19 . 2013-03-07 08:49 16256 ----a-w- c:\windows\system32\EuEpmGdi.dll

2013-06-14 00:19 . 2013-03-07 08:49 19840 ----a-w- c:\windows\SysWow64\EuEpmGdi.dll

2013-06-14 00:19 . 2013-06-14 00:19 -------- d-----w- c:\program files (x86)\EaseUS

2013-06-13 22:44 . 2012-07-26 04:47 2560 ----a-w- c:\windows\system32\drivers\en-US\wdf01000.sys.mui

2013-06-13 22:44 . 2012-07-26 04:55 785512 ----a-w- c:\windows\system32\drivers\Wdf01000.sys

2013-06-13 22:44 . 2012-07-26 04:55 54376 ----a-w- c:\windows\system32\drivers\WdfLdr.sys

2013-06-13 22:44 . 2012-07-26 02:36 9728 ----a-w- c:\windows\system32\Wdfres.dll

2013-06-13 22:40 . 2010-02-23 08:16 294912 ----a-w- c:\windows\system32\browserchoice.exe

2013-06-13 22:32 . 2012-12-16 17:11 46080 ----a-w- c:\windows\system32\atmlib.dll

2013-06-13 22:32 . 2012-12-16 14:13 34304 ----a-w- c:\windows\SysWow64\atmlib.dll

2013-06-13 22:32 . 2010-09-30 10:41 100864 ----a-w- c:\windows\system32\fontsub.dll

2013-06-13 22:32 . 2010-09-30 06:47 70656 ----a-w- c:\windows\SysWow64\fontsub.dll

2013-06-13 22:32 . 2012-12-16 14:45 367616 ----a-w- c:\windows\system32\atmfd.dll

2013-06-13 22:32 . 2012-12-16 14:13 295424 ----a-w- c:\windows\SysWow64\atmfd.dll

2013-06-13 22:32 . 2012-07-26 03:08 229888 ----a-w- c:\windows\system32\WUDFHost.exe

2013-06-13 22:32 . 2012-07-26 03:08 84992 ----a-w- c:\windows\system32\WUDFSvc.dll

2013-06-13 22:32 . 2012-07-26 03:08 45056 ----a-w- c:\windows\system32\WUDFCoinstaller.dll

2013-06-13 22:32 . 2012-07-26 03:08 194048 ----a-w- c:\windows\system32\WUDFPlatform.dll

2013-06-13 22:32 . 2012-07-26 02:26 87040 ----a-w- c:\windows\system32\drivers\WUDFPf.sys

2013-06-13 22:32 . 2012-07-26 02:26 198656 ----a-w- c:\windows\system32\drivers\WUDFRd.sys

2013-06-13 22:32 . 2012-07-26 03:08 744448 ----a-w- c:\windows\system32\WUDFx.dll

2013-06-13 22:30 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys

2013-06-13 22:30 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll

2013-06-13 22:30 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll

2013-06-13 22:30 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll

2013-06-13 22:30 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll

2013-06-12 23:37 . 2013-06-12 23:37 -------- d-----w- c:\programdata\TuneUp Software

2013-06-12 23:37 . 2013-06-12 23:37 -------- d-sh--w- c:\programdata\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F}

2013-06-12 23:37 . 2013-06-12 23:37 -------- d--h--w- c:\programdata\Common Files

2013-06-12 22:02 . 2013-03-19 06:04 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-06-12 22:01 . 2011-07-09 02:46 288768 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys

2013-06-12 21:55 . 2012-08-24 18:05 220160 ----a-w- c:\windows\system32\wintrust.dll

2013-06-12 21:54 . 2011-05-03 05:29 976896 ----a-w- c:\windows\system32\inetcomm.dll

2013-06-12 20:58 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll

2013-06-12 20:58 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll

2013-06-11 20:13 . 2013-06-16 08:24 -------- d---a-w- C:\.Trashes

2013-06-10 02:35 . 2012-12-11 10:23 20480 ----a-w- c:\windows\system32\drivers\AppleBtBc.sys

2013-06-10 02:35 . 2012-12-11 10:23 1919968 ----a-w- c:\windows\system32\WdfCoInstaller01005.dll

2013-06-10 02:11 . 2013-06-09 18:19 -------- d-----w- c:\windows\Panther

2013-06-10 02:11 . 2013-06-09 18:51 -------- d-----w- C:\Boot

2013-06-09 21:37 . 2013-02-17 00:40 28672 ----a-w- c:\windows\system32\IEUDINIT.EXE

2013-06-09 21:37 . 2013-06-09 21:37 -------- d--h--w- c:\windows\msdownld.tmp

2013-06-09 21:35 . 2013-06-09 21:35 68608 ----a-w- c:\windows\system32\taskhost.exe

2013-06-09 21:27 . 2007-04-10 00:06 10752 ----a-w- c:\windows\system32\E_GCINST.DLL

2013-06-09 21:27 . 2011-04-20 02:03 120320 ----a-w- c:\windows\system32\E_YLMHVE.DLL

2013-06-09 21:27 . 2011-03-15 02:03 83968 ----a-w- c:\windows\system32\E_YD4BHVE.DLL

2013-06-09 21:11 . 2013-06-09 21:11 -------- d-----w- c:\windows\usb-audio.deTascam

2013-06-09 21:11 . 2011-04-28 20:18 53080 ----a-w- c:\windows\system32\drivers\tscusb2a.sys

2013-06-09 21:11 . 2011-04-28 20:18 31576 ----a-w- c:\windows\system32\drivers\tscusb2m.sys

2013-06-09 21:11 . 2011-04-28 20:18 419160 ----a-w- c:\windows\system32\drivers\tascusb2.sys

2013-06-09 21:11 . 2011-04-28 20:17 205656 ------w- c:\windows\system32\US-122_MKII_US-144_MKII.CPL

2013-06-09 20:43 . 2013-06-09 20:43 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared

2013-06-09 20:43 . 2013-06-09 20:43 -------- d-----w- c:\program files\Bonjour

2013-06-09 20:43 . 2013-06-09 20:43 -------- d-----w- c:\program files (x86)\Bonjour

2013-06-09 20:43 . 2013-06-09 20:43 -------- d-----w- c:\program files\LaCie

2013-06-09 20:40 . 2013-06-09 20:40 -------- d-----w- c:\program files (x86)\Beyond Compare 3

2013-06-09 20:39 . 2013-06-09 20:39 -------- d-----w- c:\program files (x86)\Mozilla Maintenance Service

2013-06-09 20:37 . 2013-06-09 20:37 -------- d-----w- c:\program files (x86)\ImgBurn

2013-06-09 20:37 . 2013-06-09 20:37 -------- d-----w- c:\program files\7-Zip

2013-06-09 20:36 . 2013-06-13 23:32 -------- d-----w- c:\program files\MPC-HC

2013-06-09 20:30 . 2013-06-09 20:31 -------- d-----w- c:\program files (x86)\Google

2013-06-09 19:00 . 2013-06-09 19:00 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS

2013-06-09 19:00 . 2013-06-09 19:00 -------- d-----w- c:\program files\Symantec

2013-06-09 19:00 . 2013-06-09 19:00 -------- d-----w- c:\program files\Common Files\Symantec Shared

2013-06-09 19:00 . 2013-06-09 20:02 -------- d-----w- c:\windows\system32\drivers\NISx64

2013-06-09 19:00 . 2013-06-09 19:00 -------- d-----w- c:\program files (x86)\Norton Internet Security

2013-06-09 18:59 . 2013-06-09 18:59 -------- d-----w- c:\program files (x86)\NortonInstaller

2013-06-09 18:56 . 2013-06-14 01:10 -------- d-----w- c:\programdata\Norton

2013-06-09 18:48 . 2013-06-09 18:48 -------- d-----w- c:\windows\system32\SPReview

2013-06-09 18:43 . 2010-11-20 04:01 2560 ----a-w- c:\windows\system32\drivers\en-US\rdpwd.sys.mui

2013-06-09 18:43 . 2010-11-20 03:57 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui

2013-06-09 18:43 . 2010-11-20 04:11 6144 ----a-w- c:\windows\system32\drivers\en-US\IPMIDrv.sys.mui

2013-06-09 18:43 . 2010-11-20 04:10 4608 ----a-w- c:\windows\system32\drivers\en-US\kbdclass.sys.mui

2013-06-09 18:33 . 2013-06-09 18:33 -------- d-----w- c:\windows\system32\EventProviders

2013-06-09 18:30 . 2013-06-09 21:26 -------- d-----w- c:\programdata\EPSON

2013-06-09 18:30 . 2013-06-09 18:30 -------- d-----w- c:\program files\Common Files\EPSON

2013-06-09 18:25 . 2013-06-09 18:25 -------- d-----w- c:\program files\Boot Camp

2013-06-09 18:25 . 2012-08-16 00:53 31080 ----a-w- c:\windows\system32\nvhdap64.dll

2013-06-09 18:25 . 2012-08-16 00:53 189288 ----a-w- c:\windows\system32\drivers\nvhda64v.sys

2013-06-09 18:25 . 2012-08-16 00:53 1472360 ----a-w- c:\windows\system32\nvhdagenco6420103.dll

2013-06-09 18:25 . 2013-06-09 18:25 -------- d-----w- c:\program files (x86)\Intel

2013-06-09 18:25 . 2013-01-02 20:22 59872 ----a-w- c:\windows\SysWow64\CSVer.dll

2013-06-09 18:25 . 2013-06-09 18:25 -------- d-----w- C:\Intel

2013-06-09 18:23 . 2012-12-10 16:27 95584 ----a-w- c:\windows\system32\bcmwlcoi.dll

2013-06-09 18:23 . 2012-12-10 16:27 4884072 ----a-w- c:\windows\system32\drivers\BCMWL664.SYS

2013-06-09 18:23 . 2012-12-10 16:27 3572112 ----a-w- c:\windows\system32\bcmihvui64.dll

2013-06-09 18:23 . 2012-12-10 16:27 3906448 ----a-w- c:\windows\system32\bcmihvsrv64.dll

2013-06-09 18:23 . 2013-06-09 18:23 -------- d-----w- c:\program files\DIFX

2013-06-09 18:23 . 2012-12-10 16:23 29696 ----a-w- c:\windows\system32\drivers\KeyMagic.sys

2013-06-09 18:23 . 2013-06-09 21:43 -------- d-----w- c:\users\UpdatusUser

2013-06-09 18:23 . 2013-06-16 13:41 -------- d-----w- c:\programdata\NVIDIA

2013-06-09 18:23 . 2013-06-09 18:23 -------- d-----w- c:\program files (x86)\NVIDIA Corporation

2013-06-09 18:20 . 2013-06-16 09:49 -------- d-sh--w- c:\windows\Installer

2013-06-09 18:20 . 2012-06-02 22:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll

2013-06-09 18:20 . 2012-06-02 22:19 57880 ----a-w- c:\windows\system32\wuauclt.exe

2013-06-09 18:20 . 2012-06-02 22:19 44056 ----a-w- c:\windows\system32\wups2.dll

2013-06-09 18:20 . 2012-06-02 22:15 2622464 ----a-w- c:\windows\system32\wucltux.dll

2013-06-09 18:20 . 2012-06-02 22:19 38424 ----a-w- c:\windows\system32\wups.dll

2013-06-09 18:20 . 2012-06-02 22:19 701976 ----a-w- c:\windows\system32\wuapi.dll

2013-06-09 18:20 . 2012-06-02 22:15 99840 ----a-w- c:\windows\system32\wudriver.dll

2013-06-09 18:20 . 2012-06-02 14:19 186752 ----a-w- c:\windows\system32\wuwebv.dll

2013-06-09 18:20 . 2012-06-02 14:15 36864 ----a-w- c:\windows\system32\wuapp.exe

2013-06-09 18:19 . 2013-06-13 23:33 -------- d-----w- c:\users\ROB

2013-06-09 18:19 . 2013-06-09 18:19 -------- d-----w- C:\Recovery

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-06-09 18:47 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2013-06-09 18:47 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2013-05-08 06:10 . 2010-03-18 08:15 770384 ----a-w- c:\windows\SysWow64\msvcr100.dll

2013-05-08 06:10 . 2010-03-18 08:15 421200 ----a-w- c:\windows\SysWow64\msvcp100.dll

2013-04-13 05:49 . 2013-06-12 22:03 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-04-13 05:49 . 2013-06-12 22:03 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-04-13 05:49 . 2013-06-12 22:03 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-04-13 05:49 . 2013-06-12 22:03 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-04-13 04:45 . 2013-06-12 22:03 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-04-13 04:45 . 2013-06-12 22:03 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"LaCie Ethernet Agent Startup"="c:\program files\LaCie\Network Assistant\LaCie Network Assistant.exe" [2013-05-03 9891328]

"EPLTarget\P0000000000000000"="c:\windows\system32\spool\DRIVERS\x64\3\E_YATIHVE.EXE" [2012-07-12 241280]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2011-09-16 115048]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]

R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [x]

R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys;c:\windows\SYSNATIVE\epmntdrv.sys [x]

R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys;c:\windows\SYSNATIVE\EuGdiDrv.sys [x]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]

S0 AppleHFS;AppleHFS; [x]

S0 AppleMNT;AppleMNT; [x]

S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1403010.016\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1403010.016\SYMDS64.SYS [x]

S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1403010.016\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1403010.016\SYMEFA64.SYS [x]

S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [x]

S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1403010.016\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1403010.016\ccSetx64.sys [x]

S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20130614.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\Definitions\IPSDefs\20130614.001\IDSvia64.sys [x]

S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1403010.016\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1403010.016\Ironx64.SYS [x]

S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\system32\drivers\NISx64\1403010.016\SYMNETS.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1403010.016\SYMNETS.SYS [x]

S2 AppleOSSMgr;Apple OS Switch Manager;c:\windows\system32\AppleOSSMgr.exe;c:\windows\SYSNATIVE\AppleOSSMgr.exe [x]

S2 AppleTimeSrv;Apple Time Service;c:\windows\system32\AppleTimeSrv.exe;c:\windows\SYSNATIVE\AppleTimeSrv.exe [x]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]

S2 EPSON_PM_RPCV4_05;EPSON V3 Service4(05);c:\program files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE;c:\program files\Common Files\EPSON\EPW!3 SSRP\E_WT50RP.EXE [x]

S2 KeyAgent;KeyAgent;c:\windows\system32\drivers\KeyAgent.sys;c:\windows\SYSNATIVE\drivers\KeyAgent.sys [x]

S2 MacHALDriver;Mac HAL;c:\windows\system32\drivers\MacHALDriver.sys;c:\windows\SYSNATIVE\drivers\MacHALDriver.sys [x]

S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe [x]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe;c:\program files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]

S3 acpials;ALS Sensor Filter;c:\windows\system32\DRIVERS\acpials.sys;c:\windows\SYSNATIVE\DRIVERS\acpials.sys [x]

S3 AppleBtBc;Apple Broadcom Built-in Bluetooth;c:\windows\system32\DRIVERS\AppleBtBc.sys;c:\windows\SYSNATIVE\DRIVERS\AppleBtBc.sys [x]

S3 applemtm;Apple Multitouch Mouse;c:\windows\system32\DRIVERS\applemtm.sys;c:\windows\SYSNATIVE\DRIVERS\applemtm.sys [x]

S3 applemtp;Apple Multitouch;c:\windows\system32\DRIVERS\applemtp.sys;c:\windows\SYSNATIVE\DRIVERS\applemtp.sys [x]

S3 CirrusFilter;CS420xLowerFilter;c:\windows\system32\DRIVERS\CS420x64.sys;c:\windows\SYSNATIVE\DRIVERS\CS420x64.sys [x]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]

S3 IRRemoteFlt;IR Receiver Filter Driver;c:\windows\system32\DRIVERS\IRFilter.sys;c:\windows\SYSNATIVE\DRIVERS\IRFilter.sys [x]

S3 KeyMagic;USB Keyboard HID Filter;c:\windows\system32\DRIVERS\KeyMagic.sys;c:\windows\SYSNATIVE\DRIVERS\KeyMagic.sys [x]

S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys;c:\windows\SYSNATIVE\DRIVERS\nusb3hub.sys [x]

S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys;c:\windows\SYSNATIVE\DRIVERS\nusb3xhc.sys [x]

S3 TASCAM_US122144;TASCAM USB 2.0 Audio Device driver;c:\windows\system32\Drivers\tascusb2.sys;c:\windows\SYSNATIVE\Drivers\tascusb2.sys [x]

S3 TASCAM_US144_MK2_MIDI;TASCAM US-144 mk2 WDM MIDI Device;c:\windows\system32\drivers\tscusb2m.sys;c:\windows\SYSNATIVE\drivers\tscusb2m.sys [x]

S3 TASCAM_US144_MK2_WDM;TASCAM US-144 mk2 WDM;c:\windows\system32\drivers\tscusb2a.sys;c:\windows\SYSNATIVE\drivers\tscusb2a.sys [x]

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]

2013-06-09 20:31 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe

.

Contents of the 'Scheduled Tasks' folder

.

2013-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-06-09 20:30]

.

2013-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-06-09 20:30]

.

--------- X64 Entries -----------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apple_KbdMgr"="c:\program files\Boot Camp\Bootcamp.exe" [2013-01-16 743776]

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

TCP: DhcpNameServer = 212.23.6.100 212.23.3.100

FF - ProfilePath - c:\users\ROB\AppData\Roaming\Mozilla\Firefox\Profiles\dso9cgom.default\

FF - prefs.js: browser.startup.homepage - hxxp://google.co.uk/

FF - ExtSQL: 2013-06-09 20:00; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\coFFPlgn

FF - ExtSQL: 2013-06-09 21:02; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.3.1.22\IPSFFPlgn

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]

"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.3.1.22\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-06-16 21:32:03

ComboFix-quarantined-files.txt 2013-06-16 20:32

.

Pre-Run: 82,095,935,488 bytes free

Post-Run: 82,290,843,648 bytes free

.

- - End Of File - - 34B1BAD1A39814CA1D13DA9E9E2C2660

A36C5E4F47E84449FF07ED3517B43A31

gringo_pr · June 16, 2013

Hello arjaydavis

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following

report from Combofix
let me know of any problems you may have had
How is the computer doing now after running the script?

Gringo

arjaydavis · June 16, 2013

All still fine. Ran the combofix with the cfscript.txt as instructed. Log below:

ComboFix 13-06-15.01 - ROB 16/06/2013 22:36:21.2.4 - x64

Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.8118.5830 [GMT 1:00]

Running from: c:\users\ROB\Downloads\ComboFix.exe

Command switches used :: c:\users\ROB\Downloads\CFScript.txt

AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((( Files Created from 2013-05-16 to 2013-06-16 )))))))))))))))))))))))))))))))

.

2013-06-16 21:41 . 2013-06-16 21:41 -------- d-----w- c:\users\Default\AppData\Local\temp