Malware.Trace

[STEVENCV]

Hello,

One of the computers at work has been infected with Malware.Trace.

Malwarebytes removes it, but it keeps reappearing.

I have attached the DDS files for you to look at.

Do you have any advice for me? Any help you could give would be brilliant.

attach.txt

dds.txt

[Psychotic]

Hi there,

my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.

• First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  
• Perform everything in the correct order. Sometimes one step requires the previous one.
  
• If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  
• Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  
• Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  
• Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  
• My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

You told us that you removed several items with Malwarebytes´ Antimalware. This tool creates a log on every run and we need to see them.

• The logs can be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  
• Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  
• Zip any and all of these logs and attach the file to your next reply.
  

Please download Gmer from here by clicking on the "Download EXE" Button.

• Double click on the randomly named GMER.exe. If asked to allow gmer.sys driver to load, please consent.
  
• If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
  
• In the right panel, you will see several boxes that have been checked. Uncheck the following ...
  
  • Sections
    
  • IAT/EAT
    
  • Show All ( should be unchecked by default )
    

  [*]Leave everything else as it is.

  [*]Close all other running programs as well as your Browser.

  [*]Click the Scan button & wait for it to finish.

  [*]Once done click on the Save.. button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.

  [*]Save it where you can easily find it, such as your desktop.

  [*]Please post the content of the ark.txt here.

**Caution**

Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

[STEVENCV]

Hi,

Thank you for your quick response, and for your assistance.

I have attached the Malwarebytes logs as a zip file as per your request.

Below is the text from the GMER scan:

GMER 2.1.19163 - http://www.gmer.net

Rootkit scan 2013-06-13 10:53:27

Windows 5.1.2600 Service Pack 3 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-5 Hitachi_HDS721616PLA380 rev.P22OAB3A 153.39GB

Running: zrgy3mek.exe; Driver: C:\DOCUME~1\Paul\LOCALS~1\Temp\fxlorpob.sys

---- Devices - GMER 2.1 ----

AttachedDevice \FileSystem\Ntfs \Ntfs OsaFsLoc.sys

AttachedDevice \Driver\Tcpip \Device\Ip netlimiter.sys

AttachedDevice \Driver\Tcpip \Device\Ip netlock.sys

AttachedDevice \Driver\Tcpip \Device\Tcp netlimiter.sys

AttachedDevice \Driver\Tcpip \Device\Tcp netlock.sys

Device \Driver\NetBT \Device\NetBT_Tcpip_{820ECDD7-B9A8-4B91-AD89-24B47182010F} netlock.sys

Device \Driver\NetBT \Device\NetBt_Wins_Export netlock.sys

Device \Driver\NetBT \Device\NetbiosSmb netlock.sys

AttachedDevice \Driver\Tcpip \Device\Udp netlimiter.sys

AttachedDevice \Driver\Tcpip \Device\Udp netlock.sys

AttachedDevice \Driver\Tcpip \Device\RawIp netlimiter.sys

AttachedDevice \Driver\Tcpip \Device\RawIp netlock.sys

Device mrxsmb.sys

AttachedDevice fltmgr.sys

---- Disk sectors - GMER 2.1 ----

Disk \Device\Harddisk0\DR0 unknown MBR code

---- EOF - GMER 2.1 ----

mbam-log-2013-05-21 (18-37-10).zip

[Psychotic]

This entry means that some control panel items seem to be disabled via policies on your system. It isn´t always malware related.

[AdvancedSetup]

Glad we could help.

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