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I posted the topic "Am not able to Enable Malicious Website Blocking" in the Malwarebytes Anti Malware forum and got this response: "The computer is infected with what is probably the ZeroAccess rootkit."

Could I please get some assistance with this issue?

Thanks!

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:
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Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear" and
Please don't waste my time by leaving before that
.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan also.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.

-----------------------------------------

Please uninstall these if you can:

DefaultTab

iLivid

LessTabs

--------------------------------------

Run RogueKiller again and click Scan

When the scan completes > click on the Registry tab

Put a check next to all of these and uncheck the rest: (if found)

[RUN][sUSP PATH] HKUS\S-1-5-21-3159759966-2663428451-3288576538-1000_Classes[...]\Run : Torch (rundll32 "C:\Users\Debbie\AppData\Local\MFAData\Torch\ufjegxh.dll",DllRegisterServer) [x] -> FOUND

[RUN][sUSP PATH] HKLM\[...]\Wow6432Node\Run : poppet (C:\Users\Debbie\AppData\Roaming\Microsoft\Windows\trillipoppet.exe) [x] -> FOUND

[TASK][sUSP PATH] {52D309FD-DBC5-446B-AF15-62FE135127B0}.job : C:\Users\Debbie\AppData\Local\dc09c93d-e51e-43f1-93ff-848d04d7786aad\dccdeefffddaad.exe [x] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[TASK][sUSP PATH] DSite : C:\Users\Debbie\AppData\Roaming\DSite\UPDATE~1\UPDATE~1.EXE /Check [x] -> FOUND

[TASK][sUSP PATH] mxsuvkorupd : C:\Windows\System32\cscript.exe //E:javascript C:\Windows\TEMP\uvkor.mkt [x] -> FOUND

[TASK][sUSP PATH] Poppet : C:\Users\Debbie\AppData\Roaming\Microsoft\Windows\trillipoppet.exe [x] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-21-3159759966-2663428451-3288576538-1000\$0166a610639d4ac2653f7660036610b9\n.) [x] -> FOUND

[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$0166a610639d4ac2653f7660036610b9\n.) [x] -> FOUND

[HJ INPROC][ZeroAccess] HKLM\[...]\InprocServer32 : (C:\$Recycle.Bin\S-1-5-18\$0166a610639d4ac2653f7660036610b9\n.) [x] -> FOUND

Now click Delete on the right hand column under Options

-------------

Next click on the Files tab and put a check next to these and uncheck the rest. (if found)

[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-3159759966-2663428451-3288576538-1000\$0166a610639d4ac2653f7660036610b9\@ [-] --> FOUND

[ZeroAccess][FOLDER] U : C:\$recycle.bin\S-1-5-21-3159759966-2663428451-3288576538-1000\$0166a610639d4ac2653f7660036610b9\U --> FOUND

[ZeroAccess][FOLDER] L : C:\$recycle.bin\S-1-5-21-3159759966-2663428451-3288576538-1000\$0166a610639d4ac2653f7660036610b9\L --> FOUND

Now click Delete on the right hand column under Options

-------------

Next:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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Thank you for your assistance. The infected computer is not mine and I will need to contact the owner to see how she wants this handled. I believe I have the potential to reinstall Windows if necessary.

Do you recommend that I do that, or take the steps you have listed?

Thanks.

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It seems to be running fine. Since this is not my computer, I cannot make a before/after comparison. As long as the malware is gone, she should be happy. Hopefully they will not have them return.

Should the pro version of Malwarebytes prevent this from happening again?

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Should the pro version of Malwarebytes prevent this from happening again?

It's part of the complete package............

Lets check for any adware while you're here and also the systems security:

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.

AdwCleaner is a tool that deletes :

· Adwares (software ads)

· PUP/LPI (Potentially Undesirable Program)

· Toolbars

· Hijacker (Hijack of the browser's homepage)

It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

  1. Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
  2. Now click on the Search tab.
  3. Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.

You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:

/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

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It's all adware......

Lots of adware found....lets clear it out.....

  1. Please re-run AdwCleaner
  2. Click on Delete button.
  3. Confirm each time with OK if asked.
  4. Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

Then......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Adware Cleaner log:

# AdwCleaner v2.302 - Logfile created 06/08/2013 at 13:36:09

# Updated 06/06/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Debbie - DEBBIE-PC

# Boot Mode : Normal

# Running from : C:\Users\Debbie\Desktop\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Conduit

Folder Deleted : C:\Program Files (x86)\MyFunCards_5m

Folder Deleted : C:\ProgramData\AVG Security Toolbar

Folder Deleted : C:\ProgramData\Tarma Installer

Folder Deleted : C:\Users\Debbie\AppData\Local\Google\Chrome\User Data\Default\Extensions\eooncjejnppfjjklapaamhcdmjbilmde

Folder Deleted : C:\Users\Debbie\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Deleted : C:\Users\Debbie\AppData\Local\Google\Chrome\User Data\Default\Extensions\niapdbllcanepiiimjjndipklodoedlc

Folder Deleted : C:\Users\Debbie\AppData\Local\MyFunCards_5m

Folder Deleted : C:\Users\Debbie\AppData\Local\SwvUpdater

Folder Deleted : C:\Users\Debbie\AppData\Local\Temp\boost_interprocess

Folder Deleted : C:\Users\Debbie\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Debbie\AppData\LocalLow\Delta

Folder Deleted : C:\Users\Debbie\AppData\LocalLow\MyFunCards_5m

Folder Deleted : C:\Users\Debbie\AppData\LocalLow\PriceGong

Folder Deleted : C:\Users\Debbie\AppData\LocalLow\searchresultstb

Folder Deleted : C:\Users\Debbie\AppData\Roaming\DefaultTab

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit

Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes

Key Deleted : HKCU\Software\AppDataLow\Software\MyFunCards_5m

Key Deleted : HKCU\Software\AppDataLow\Software\NetNucleous

Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong

Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\Conduit

Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\ilivid

Key Deleted : HKCU\Software\InstallCore

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2318C2B1-4965-11D4-9B18-009027A5CD4F}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{377E5D4D-77E5-476A-8716-7E70A9272DA0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2318C2B1-4965-11D4-9B18-009027A5CD4F}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{377E5D4D-77E5-476A-8716-7E70A9272DA0}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com

Key Deleted : HKCU\Software\MyFunCards_5m

Key Deleted : HKCU\Software\NetNucleous

Key Deleted : HKCU\Software\d2d9dae53bbe17

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKLM\Software\AVG Secure Search

Key Deleted : HKLM\Software\AVG Security Toolbar

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\S

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289847

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\Software\Conduit

Key Deleted : HKLM\Software\DataMngr

Key Deleted : HKLM\Software\iLividSRTB

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\WajamUpdater_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{13119113-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{33119133-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{377E5D4D-77E5-476A-8716-7E70A9272DA0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\d2d9dae53bbe17

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{377E5D4D-77E5-476A-8716-7E70A9272DA0}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}

Key Deleted : HKLM\SOFTWARE\Software

Key Deleted : HKLM\SOFTWARE\Tarma Installer

Key Deleted : HKU\.DEFAULT\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [10]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{2318C2B1-4965-11D4-9B18-009027A5CD4F}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [10]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.110

File : C:\Users\Debbie\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.22] : icon_url = "hxxp://www.delta-search.com/favicon.ico",

Deleted [l.25] : keyword = "delta-search.com",

Deleted [l.29] : search_url = "hxxp://www1.delta-search.com/?q={searchTerms}&affID=119351&babsrc=SP_ss&mntrId=F473[...]

*************************

AdwCleaner[R1].txt - [12369 octets] - [08/06/2013 13:19:29]

AdwCleaner[R2].txt - [12430 octets] - [08/06/2013 13:35:48]

AdwCleaner[s1].txt - [11812 octets] - [08/06/2013 13:36:09]

########## EOF - C:\AdwCleaner[s1].txt - [11873 octets] ##########

Security Check log: Results of screen317's Security Check version 0.99.64

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

MVPS Hosts File

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.75.0.1300

Java 6 Update 25

Java version out of Date!

Adobe Flash Player 11.7.700.202

Google Chrome 27.0.1453.110

Google Chrome 27.0.1453.94

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Spybot Teatimer.exe is disabled!

AVG avgwdsvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

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Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 25 <---please uninstall from add/remove programs (any other Java listed)

Java version out of Date! <-------Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

------------------------------------------

Google Chrome 26.0.1453.94 <-----OLD

Google Chrome 27.0.1453.110<-----OK

You have traces of old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

----------------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")

Click on the CleanUp! button and follow the prompts.

(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)

You will be asked to reboot the machine to finish the Cleanup process, choose Yes.

After the reboot all the tools we used should be gone.

Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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