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I recently received a laptop from a friend who needed some viruses removed, I don't remember all the exact viruses, Moneypak/FBI and rouge Security Software were two major problems that I immediately discovered. After getting a go ahead from said friend I proceeded to do a reformat however I did not use the recovery partition or use any recovery disks.

Toshiba Satellite Win 7 Hom Pre 64 bit

I reformatted the laptop's C: drive with a (bloatware / shovelware free) .iso copy of Win 7 Hom Pre 64 bit. I installed AVG 2013 and Malwarebytes then ran the scans, with nothing of immediate concern. Then proceeded to update the Win 7, MSERT popped up (and keeps popping up) with a Trojan:DOS/Alureon.K Partially removed scan result.

I've since learned that Alureon.K infects the Master Boot Record and/or the other Boot Record. I have four partitions on this hard drive the only one that's labeled is (C:). Two are Primary Partitions but one partition has 0 MB cap / 0 MB free / one partition has 8.95 GB cap / 8.95 GB free. The last partition is a recovery partition 1.46 GB cap / 1.46 GB free. I don't know if Alureon.K would be hiding in one of those other partitions.

I've also ran TDSSKiller with and without Loaded Modules, with Loaded Modules I got no problem, without Loaded Modules I got Physical drive: \Device\Hardisk0\DR0 and took no action (skipped). I used my 4 GB USB Flash Drive to run the TDSSK, I did not put it on the desktop however.

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Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

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Instantly

Removing malware can be unpredictable
...things can go very wrong!
Backup
any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>
Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>
Please stick with me until I give you the "all clear" and
Please don't waste my time by leaving before that
.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

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New window that comes up.

choose-files1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

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I updated then ran the MBAR it found one malware piece which I thought what it might have been, one of the partitions.

Anyways Windows Updates ran before I learned about Alureon.K, I don't want to download if there is anything that still needs to get done per your instructions.

Windows Firewall is active I didn't check before I learned about the Alureon.K infection, but I figured I was slightly safer since I was wired to my router, if Windows Firewall wasn't on before it is now.

My Internet Access was never "compromised" before I learned about the Alureon.K and my Internet Access still works now.

After MBAR ran and cleaned up I was never asked by the program to restart, would it still be a good idea to restart?

mbar-log-2013-06-06 (14-48-44).txt

system-log.txt

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Those reg entries are OK...Run TDSSKIller:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
    image000q.png
  • Put a checkmark beside loaded modules.
    2012081514h0118.png
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
    clip.jpg
  • Click the Start Scan button.
    19695967.jpg
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
    67776163.jpg
    Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
    If in doubt about an entry....please ask or choose Skip
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    62117367.jpg
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
  • Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

more-reply-options.jpg

New window that comes up.

choose-files1.jpg

MrC

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I'll post the logs I got from TDSSKiller from earlier today compared to the ones I just ran.

Also I didn't disable my AVG protection after the restart (I set it to disable until restart) although, I don't think it had much of an impact as AVG didn't pick up anything. In other words I hope it didn't alter anything (I wouldn't assume it would since I ran TDSSKiller earlier with AVG on).

TDSSKiller.2.8.16.0_06.06.2013_11.25.24_log.txt

TDSSKiller.2.8.16.0_06.06.2013_11.33.36_log.txt

TDSSKiller.2.8.16.0_06.06.2013_17.05.48_log.txt

TDSSKiller.2.8.16.0_06.06.2013_17.09.04_log.txt

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OK.......

Run TDSSKiller again and choose Delete for this one only:

11:32:18.0796 1608 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user

11:32:18.0796 1608 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

MrC

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AVG 2013 and Malwarebytes, one real time scanner and one user run program shouldn't cause any major conflicts? Is AVG 2013 or any free antivirus with a real time scanner, I know that every real time scanner / antivirus program is slightly different do you have any opinion on one over the other?

Also thanks for guiding me through that process, I think I provided enough information, did you notice anywhere I could have helped improve the process?

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You can find info on MB and anti-virus programs at the links below:

http://forums.malwar...hp?showforum=41

http://forums.malwar...showtopic=10138

-------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Results of screen317's Security Check version 0.99.64

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

````````Process Check: objlist.exe by Laurent````````

AVG avgwdsvc.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

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Looks OK....

A little clean up to do....

Please download OTC to your desktop.

http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")

Click on the CleanUp! button and follow the prompts.

(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)

You will be asked to reboot the machine to finish the Cleanup process, choose Yes.

After the reboot all the tools we used should be gone.

Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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