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Conduit redirect and Whitesmoke: Help!

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I believe I accidentally downloaded Whitesmoke from an infected website. I have tried multiple malware scans and kills, but nothing has worked. When I open google chrome (if it is signed in on my account), a dummy search tab always opens to a whitesmoke search engine. Also, it reinstalls itself into my extensions in chrome settings.

I have been deleting the extension, scanning an adware cleaner, and running google chrome without being signed in. However, it always comes back.

I really need help in cleaning this off my computer. I have limitted funds, and I really need to do it on my own somehow.


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  • Root Admin

Hello and :welcome:

There is no cost to have us assist you in detecting and removing malware from your computer. If at a later time you decide to purchase our program that's up to you.

Please run the following scanner and send back the logs.

Download DDS from one of the locations below and save to your Desktop



Temporarily disable any script blocker if your Anti-Virus/Anti-Malware has it.

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click dds.scr or dds.com to run the tool.

Click the Run button if prompted with an Open File - Security Warning dialog box.

A black DOS console should open and run for a moment.

    When done, DDS will open two (2) logs:

    1. DDS.txt
    2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply: DDS.txt and Attach.txt
    You can ignore the note about zipping the Attach.txt file in most cases.


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  • Root Admin

Is this your same computer over here?


If so then you should choose only one support site and let the other know to close that topic so that you don't waste the limited resources of support.

Thank you

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  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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