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unsuccessful at enabling website blocking

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dbartley

dbartley

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Having difficulty enabling website blocking on my friends laptop. Purchased mbam and ran and it found many the first scan, then on each rescan and during use of the computer it would repeatedly find a malware named something like rootkit.0access.

After reading a post I atttempted a couple of other suggested malware finders and succeeded at getting rid of that beast to remove. So now I am down to just being able to enable website blocking as the last problem to solve. I have used eset, aswMBR, mbar, roguekiller and tdskiller and after a few runs of all of them, I am now finding no new issues. I do however still have the issue of enabling mbam's website blocking.

I'm on the end of day 2 with this and am hoping for assistance, kind of at my wits end.

I've already read and attempted any instructions on :

http://forums.malwar...howtopic=122530

and

http://forums.malwar...howtopic=125313

and

http://forums.malwar...howtopic=120302

Thank you in advance for any help. Please let me know if there is any more information I can provide or any tools I should re-run.

Dirk

Thanks for the quick response!! I've attempted that, I have also attempted a complete uninstall, run of mbam_clean.exe and a re-install. No love even when being quite patient clicking it, wallking away for a few minutes and seeing if it becomes checked. I think I am doing all the right things, but there is something I'm missing.

One other thing, because this is not my laptop, the oldest restore point still had the issue, so it may be a good point to know that I have attempted from a couple of different restore points.

Curious thing is that when I do that, both enable filesystem and website blocking are unchecked when going to the protection tab. Then if I attempt to check website blocking .. .. .. the taskbar icon shows and the check for enable filesystem checks comes on, but not the website blocking.

mbam-check result log version: 2.0.0.1000

Malwarebytes Version: REG_SZ 1.75.0.1300

Date Log Created: 06/01/13

Time Log Created: 16:47:32

User Account type: Administrator

64 bit Operating System

Product Name: REG_SZ Windows 7 Home Premium

Current Build Number: 7600

Current Version Number: 6.1

Current CSDVersion:

Proxy Status: No proxy is Set

LAN Settings:

=============

only 'Automatically detect settings' is selected

SystemPartition:

================

HKEY_LOCAL_MACHINE\SYSTEM\Setup\

SystemPartition REG_SZ \Device\HarddiskVolume2

Balloon Tips Status:

====================

Enabled

Time Format Settings:

=====================

Should be:

h:mm:ss tt

AM

PM

:

Currently:

REG_SZ h:mm:ss tt

REG_SZ AM

REG_SZ PM

REG_SZ :

Language and Regional Settings:

===============================

ACP: Language is English (United States)

MACCP: Language is English (United States)

OEMCP: Language is English (United States)

Startup Folders for Error_Expanding_Variables Check:

====================================================

All Users Startup Folder Exists.

Current User's Startup Folder Exists.

Terminal Services Status for (null) entries in PM logs and GetUserToken errors:

===============================================================================

TERMService:

==============

Type : 32

State : 1 (The service is not running.) (State is stopped)

WIN32_EXIT_CODE : 1077

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

TermService Start is set to: 3 (Manual Startup)

Compatibility Flag Settings (Any MBAM file listings should be removed):

=======================================================================

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

SIGN.MEDIA=7C478 setup.EXE REG_SZ WINXPSP2

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\appCompatFlags\Layers

SIGN.MEDIA=7C478 setup.EXE REG_SZ # WINXPSP2

Malwarebytes Anti-Malware Shell Extension Block Check:

======================================================

MBAM Startup Entries:

=====================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce

"C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"REG_SZ "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

Service and Driver Status:

==========================

MBAMProtector:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMService:

==============

Type : 16

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

MBAMScheduler:

==============

Type : 16

State : 4 (The service is running.)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: MBAMChameleon

MBAMProtector Registry Values:

==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector

Type REG_DWORD 2

Start REG_DWORD 3

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ \??\C:\Windows\system32\drivers\mbam.sys

Group REG_SZ FSFilter Anti-Virus

DependOnService REG_MULTI_SZ FltMgr

WOW64 REG_DWORD 1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances

DefaultInstance REG_SZ MBAMProtector Instance

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Instances\MBAMProtector Instance

Altitude REG_SZ 328800

Flags REG_DWORD 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMProtector\Enum

0 REG_SZ Root\LEGACY_MBAMPROTECTOR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

MBAMService Registry Values:

============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMService

Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe"

DependOnService REG_MULTI_SZ MBAMProtector

WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware service

DelayedAutostart REG_DWORD 0

MBAMScheduler Registry Values:

==============================

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MBAMScheduler

Type REG_DWORD 16

Start REG_DWORD 2

ErrorControl REG_DWORD 1

ImagePath REG_EXPAND_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe"

WOW64 REG_DWORD 1

ObjectName REG_SZ LocalSystem

Description REG_SZ Malwarebytes Anti-Malware scheduler

MBAM DLL's and Runtime Files:

=============================

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid

(Default): REG_SZ vbAccelerator Grid Control

HKEY_CLASSES_ROOT\vbAcceleratorSGrid6.vbalGrid\Clsid

(Default): REG_SZ {C5DA1F2B-B2BF-4DFC-BC9A-439133543A67}

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\SSubTimer6.GSubclass\Clsid

(Default): REG_SZ {71A27032-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.CTimer

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\SSubTimer6.CTimer\Clsid

(Default): REG_SZ {71A27034-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\SSubTimer6.ISubclass\Clsid

(Default): REG_SZ {71A2702F-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A2702F-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.GSubclass

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27032-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Implemented Categories\{40FC6ED5-2438-11CF-A3DB-080036F12502}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\ProgID

(Default): REG_SZ SSubTimer6.CTimer

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\Programmable

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{71A27034-C7D8-11D2-BEF8-525400DFB47A}\VERSION

(Default): REG_SZ 1.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1

(Default): REG_SZ vbAccelerator VB6 SGrid Control 2.0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\vbalsgrid6.ocx

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\FLAGS

(Default): REG_SZ 2

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{DE8CE233-DD83-481D-844C-C07B96589D3A}\1.1\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0

(Default): REG_SZ vbAccelerator VB6 Subclassing and Timer Assistant (with configurable message response, multi-control support + timer bug fix)

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\0\win32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\ssubtmr6.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{71A2702D-C7D8-11D2-BEF8-525400DFB47A}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ _ISubclass

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ ISubclass

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A2702E-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ __CTimer

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}

(Default): REG_SZ CTimer

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{71A27036-C7D8-11D2-BEF8-525400DFB47A}\TypeLib

(Default): REG_SZ {71A2702D-C7D8-11D2-BEF8-525400DFB47A}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ __vbalGrid

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}

(Default): REG_SZ vbalGrid

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\ProxyStubClsid32

(Default): REG_SZ {00020420-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Wow6432Node\Interface\{1EDFD7DF-030D-4144-952E-9D7D86691CDB}\TypeLib

(Default): REG_SZ {DE8CE233-DD83-481D-844C-C07B96589D3A}

Version REG_SZ 1.1

MBAM Registry Settings and License Info:

========================================

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware

advancedheuristics REG_DWORD 1

downloadprogram REG_DWORD 1

hidereg REG_DWORD 0

detectp2p REG_DWORD 0

detectpum REG_DWORD 1

detectpup REG_DWORD 2

updatewarn REG_DWORD 1

updatewarndays REG_DWORD 7

useproxy REG_DWORD 0

useauthentication REG_DWORD 0

contextmenu REG_DWORD 1

reportthreats REG_DWORD 1

startwithwindows REG_DWORD 1

startfsdisabled REG_DWORD 0

startipdisabled REG_DWORD 0

silentipmode REG_DWORD 0

autoquarantine REG_DWORD 1

notifyinstallprogram REG_DWORD 1

trialpromptshown REG_DWORD 1

autoquarantinenotify REG_DWORD 1

alwaysscanarchives REG_DWORD 1

InstallPath REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

dbdate REG_SZ Sat, 01 Jun 2013 18:48:35 GMT

dbversion REG_SZ v2013.06.01.04

programversion REG_SZ 1.75.0.1300

programbuild REG_SZ consumer

trialended REG_DWORD 0

SchedulerQueue REG_MULTI_SZ 6148, 30301946, 52241984, 1, 23 | 0, 0

ID XXXXX-XXXXX This is hidden data.

Key XXXX-XXXX-XXXX-XXXX This is hidden data.

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes' Anti-Malware (Trial)

TrialId There is data here but it is hidden.

StartDate REG_SZ Fri, 31 May 2013 18:56:45 UTC

EndDate REG_SZ Fri, 14 Jun 2013 18:56:45 UTC

HKEY_CURRENT_USER\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 1

terminateie REG_DWORD 0

Language REG_SZ English.lng

selectedrives REG_SZ C:\|

HKEY_USERS\S-1-5-18\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 0

terminateie REG_DWORD 0

HKEY_USERS\.DEFAULT\SOFTWARE\Malwarebytes' Anti-Malware

alwaysscanfiles REG_DWORD 1

alwaysscanheuristics REG_DWORD 1

alwaysscanmemory REG_DWORD 1

alwaysscanregistry REG_DWORD 1

alwaysscanstartups REG_DWORD 1

autosavelog REG_DWORD 1

openlog REG_DWORD 1

defaultscan REG_DWORD 0

terminateie REG_DWORD 0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes' Anti-Malware_is1

Inno Setup: Setup Version REG_SZ 5.5.3-dev (a)

Inno Setup: App Path REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

InstallLocation REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\

Inno Setup: Icon Group REG_SZ Malwarebytes' Anti-Malware

Inno Setup: User REG_SZ Paul

Inno Setup: Selected Tasks REG_SZ desktopicon

Inno Setup: Deselected Tasks REG_SZ quicklaunchicon

Inno Setup: Language REG_SZ English

DisplayName REG_SZ Malwarebytes Anti-Malware version 1.75.0.1300

DisplayIcon REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

UninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe"

QuietUninstallString REG_SZ "C:\Program Files (x86)\Malwarebytes' Anti-Malware\unins000.exe" /SILENT

DisplayVersion REG_SZ 1.75.0.1300

Publisher REG_SZ Malwarebytes Corporation

URLInfoAbout REG_SZ http://www.malwarebytes.org

NoModify REG_DWORD 1

NoRepair REG_DWORD 1

InstallDate REG_SZ 20130601

MajorVersion REG_DWORD 1

MinorVersion REG_DWORD 75

EstimatedSize REG_DWORD 19743

Pending File Rename Operations:

================================

If any Malwarebytes Anti-Malware items are listed below, the user must reboot to complete a Malwarebytes Anti-Malware upgrade installation.

Scheduler Queue:

================

Scheduled Item: Update Schedule Options: | Daily | Random

Start Time: 2013-06-01 18:58 Repeating Every: 1 Recover if missed by: 23

Context Menu Entries:

=====================

HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\MBAMShlExt

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt\CurVer

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\MBAMExt.MBAMShlExt.1\CLSID

(Default): REG_SZ {57CE581A-0CB6-4266-9CA0-19364C90A0B3}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}

(Default): REG_SZ IMBAMShlExt

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\ProxyStubClsid32

(Default): REG_SZ {00020424-0000-0000-C000-000000000046}

HKEY_CLASSES_ROOT\Interface\{015FAC74-0374-494A-A02D-316D562C0FCE}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

Version REG_SZ 1.0

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}

(Default): REG_SZ MBAMShlExt Class

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\InprocServer32

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

ThreadingModel REG_SZ Apartment

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\ProgID

(Default): REG_SZ MBAMExt.MBAMShlExt.1

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\TypeLib

(Default): REG_SZ {AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\CLSID\{57CE581A-0CB6-4266-9CA0-19364C90A0B3}\VersionIndependentProgID

(Default): REG_SZ MBAMExt.MBAMShlExt

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0

(Default): REG_SZ MBAMExt 1.0 Type Library

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\0\win64

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamext.dll

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\FLAGS

(Default): REG_SZ 0

HKEY_CLASSES_ROOT\Wow6432Node\TypeLib\{AFF1A83B-6C83-4342-8E68-1648DE06CB65}\1.0\HELPDIR

(Default): REG_SZ C:\Program Files (x86)\Malwarebytes' Anti-Malware

MBAM Drivers:

=============

C:\Windows\system32\drivers\mbam.sys File Size: 25928 BYTES FileVersion: 1.60.2.0

Required Dependencies:

======================

<--CAN NOT OPEN SC_HANDLE, SERVICE IS NOT RUNNING FOR: BFE

fltmgr:

==============

Type : 2

State : 4 (The service is running.) (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)

WIN32_EXIT_CODE : 0

SERVICE_EXIT_CODE : 0

CHECKPOINT : 0

WAIT_HINT : 0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr

AttachWhenLoaded REG_DWORD 1

DisplayName REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10001

Group REG_SZ FSFilter Infrastructure

ImagePath REG_EXPAND_SZ system32\drivers\fltmgr.sys

Description REG_SZ @%SystemRoot%\system32\drivers\fltmgr.sys,-10000

ErrorControl REG_DWORD 3

Start REG_DWORD 0

Tag REG_DWORD 1

Type REG_DWORD 2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FltMgr\Enum

0 REG_SZ Root\LEGACY_FLTMGR\0000

Count REG_DWORD 1

NextInstance REG_DWORD 1

C:\Windows\system32\drivers\fltmgr.sys File Size: 290368 BYTES FileVersion: 6.1.7600.16385

C:\Windows\SysWOW64\mscomctl.ocx File Size: 1070152 BYTES FileVersion: 6.1.98.34

C:\Windows\SysWOW64\olepro32.dll File Size: 90112 BYTES FileVersion: 6.1.7600.16385

List of MBAM Related Directories:

=================================

C:\Program Files (x86)\Malwarebytes' Anti-Malware

7z.dll File Size: 914432 BYTES FileVersion: 9.20.0.0

changes.txt File Size: 200 BYTES

license.rtf File Size: 17916 BYTES

mbam.chm File Size: 474148 BYTES

mbam.dll File Size: 527944 BYTES FileVersion: 1.70.0.0

mbam.exe File Size: 887432 BYTES FileVersion: 1.75.0.1

mbamcore.dll File Size: 1127496 BYTES FileVersion: 1.70.0.0

mbamext.dll File Size: 95304 BYTES FileVersion: 1.70.0.0

mbamgui.exe File Size: 532040 BYTES FileVersion: 1.70.0.0

mbamnet.dll File Size: 2191944 BYTES FileVersion: 1.70.0.0

mbampt.exe File Size: 40008 BYTES FileVersion: 1.70.0.0

mbamscheduler.exe File Size: 418376 BYTES FileVersion: 1.70.0.0

mbamservice.exe File Size: 701512 BYTES FileVersion: 1.70.0.0

ssubtmr6.dll File Size: 46416 BYTES FileVersion: 1.1.0.3

unins000.dat File Size: 15518 BYTES

unins000.exe File Size: 712264 BYTES FileVersion: 51.52.0.0

unins000.msg File Size: 11277 BYTES

vbalsgrid6.ocx File Size: 496976 BYTES FileVersion: 2.0.0.40

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon

chameleon.chm File Size: 186068 BYTES

firefox.com File Size: 218184 BYTES

firefox.exe File Size: 218184 BYTES

firefox.pif File Size: 218184 BYTES

firefox.scr File Size: 218184 BYTES

iexplore.exe File Size: 218184 BYTES

mbam-chameleon.com File Size: 218184 BYTES

mbam-chameleon.exe File Size: 218184 BYTES

mbam-chameleon.pif File Size: 218184 BYTES

mbam-chameleon.scr File Size: 218184 BYTES

mbam-killer.exe File Size: 896072 BYTES

rundll32.exe File Size: 218184 BYTES

svchost.exe File Size: 218184 BYTES

winlogon.exe File Size: 218184 BYTES

C:\Program Files (x86)\Malwarebytes' Anti-Malware\Languages

arabic.lng File Size: 21894 BYTES

belarusian.lng File Size: 26884 BYTES

bosnian.lng File Size: 27108 BYTES

bulgarian.lng File Size: 27574 BYTES

catalan.lng File Size: 28252 BYTES

chineseSI.lng File Size: 11024 BYTES

chineseTR.lng File Size: 11952 BYTES

croatian.lng File Size: 26670 BYTES

czech.lng File Size: 24874 BYTES

danish.lng File Size: 26582 BYTES

dutch.lng File Size: 28342 BYTES

english.lng File Size: 24542 BYTES

estonian.lng File Size: 25146 BYTES

finnish.lng File Size: 25950 BYTES

french.lng File Size: 29830 BYTES

german.lng File Size: 29894 BYTES

greek.lng File Size: 29300 BYTES

hebrew.lng File Size: 19362 BYTES

hungarian.lng File Size: 28666 BYTES

indonesian.lng File Size: 26854 BYTES

italian.lng File Size: 28194 BYTES

japanese.lng File Size: 16266 BYTES

korean.lng File Size: 14188 BYTES

latvian.lng File Size: 27100 BYTES

lithuanian.lng File Size: 27838 BYTES

norwegian.lng File Size: 25116 BYTES

polish.lng File Size: 26644 BYTES

portugueseBR.lng File Size: 28654 BYTES

portuguesePT.lng File Size: 29062 BYTES

romanian.lng File Size: 28290 BYTES

russian.lng File Size: 27302 BYTES

serbian.lng File Size: 26804 BYTES

slovak.lng File Size: 25644 BYTES

slovenian.lng File Size: 24852 BYTES

spanish.lng File Size: 30060 BYTES

swedish.lng File Size: 25992 BYTES

thai.lng File Size: 26092 BYTES

turkish.lng File Size: 25876 BYTES

vietnamese.lng File Size: 29528 BYTES

C:\Users\Paul\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware

C:\Users\Paul\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

mbam-log-2013-06-01 (15-10-19).txt File Size: 1878 BYTES

mbam-log-2013-06-01 (15-14-54).txt File Size: 1852 BYTES

mbam-log-2013-06-01 (15-20-57).txt File Size: 1892 BYTES

C:\Users\Paul\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware

rules.ref File Size: 6682687 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Configuration

build.conf File Size: 140 BYTES

config.conf File Size: 4076 BYTES

custom.conf File Size: 20 BYTES

database.conf File Size: 432 BYTES

html.conf File Size: 2762 BYTES

local.conf File Size: 997 BYTES

manifest.conf File Size: 1752 BYTES

messaging.conf File Size: 1430 BYTES

news.conf File Size: 363 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

protection-log-2013-06-01.txt File Size: 13040 BYTES

C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Quarantine

===============================================================

END OF FILE

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.17115

Run by Paul at 16:44:10 on 2013-06-01

Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3893.2430 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\Dell\DellDock\DockLogin.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\System32\spoolsv.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\System32\svchost.exe -k LPDService

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files (x86)\Novatel Wireless\LTE Support\VZWMSConfig.exe

C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE

C:\Windows\system32\svchost.exe -k HPService

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Dell\DellDock\DellDock.exe

C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchIndexer.exe

C:\Users\Paul\Desktop\issues malware\aswMBR.exe

C:\Program Files (x86)\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files (x86)\internet explorer\iexplore.exe

C:\Program Files (x86)\internet explorer\iexplore.exe

C:\Program Files (x86)\internet explorer\iexplore.exe

C:\Windows\system32\msiexec.exe

C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe

C:\Program Files (x86)\internet explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/

uDefault_Page_URL = g.msn.com/USCON/1

uURLSearchHooks: {a8938ed0-6c0c-4143-a80e-e12136c5c69a} - <orphaned>

uURLSearchHooks: {1fca4df8-9acd-4dfb-89cc-ddd0082fc588} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>

BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -

BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll

mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"

mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

mRun: [DellSupportCenter] "c:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"

StartupFolder: C:\Users\Paul\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe

StartupFolder: C:\Users\Paul\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

uPolicies-Explorer: HideSCAHealth = dword:1

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105

IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

LSP: mswsock.dll

TCP: Interfaces\{9EFBFC8E-5B10-4D48-8900-D7B9AE29E6DD} : DHCPNameServer = 172.19.0.1

TCP: Interfaces\{D0DEB1FE-3007-4577-B547-57CDB3D1366A} : NameServer = 198.224.154.135 198.224.152.119

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

SSODL: WebCheck - <orphaned>

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

x64-DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-10-11 55280]

R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-10-11 98208]

R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]

R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-6-1 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-6-1 701512]

R2 NWVZHelper;Novatel Wireless Verizon Device Helper;C:\Program Files (x86)\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe [2010-6-14 270848]

R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]

R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-11 2320920]

R2 VZWConfigService;VZW Config Service;C:\Program Files (x86)\Novatel Wireless\LTE Support\VZWMSConfig.exe [2012-4-16 218160]

R3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2010-10-11 53800]

R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-10-11 35104]

R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-10-11 172704]

R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-10-11 56344]

R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-10-11 158976]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-10-11 271872]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2010-10-11 74280]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-6-1 25928]

R3 NWUSBModem_001;Novatel Wireless Verizon USB Modem Driver;C:\Windows\System32\drivers\nwusbmdm_001.sys [2012-5-3 217856]

R3 NWUSBPort_001;Novatel Wireless Verizon USB Status Port Driver;C:\Windows\System32\drivers\nwusbser_001.sys [2012-5-3 217856]

R3 NWUSBPort2_001;Novatel Wireless Verizon USB Status2 Port Driver;C:\Windows\System32\drivers\nwusbser2_001.sys [2012-5-3 217856]

R3 nwvzwmbnet_001;Novatel Wireless Verizon LTE Mobile Broadband Network Adapter Service;C:\Windows\System32\drivers\nwvzwmbnet_001.sys [2012-5-3 334848]

R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]

R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]

R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]

R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]

R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [?]

S2 McNaiAnn;McAfee VirusScan Announcer;"C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [?]

S2 McProxy;McAfee Proxy Service;"C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc --> C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe [?]

S3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2010-10-11 20984]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-10-11 245792]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-26 1255736]

.

=============== Created Last 30 ================

.

2013-06-01 20:01:05 -------- d-----w- C:\ProgramData\Tarma Installer

2013-06-01 19:47:56 -------- d-----w- C:\Users\Paul\AppData\Roaming\Malwarebytes

2013-06-01 19:47:51 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-06-01 19:47:51 -------- d-----w- C:\ProgramData\Malwarebytes

2013-06-01 19:47:50 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-06-01 18:49:13 328704 ---ha-w- C:\Windows\System32\services.exe

2013-06-01 17:12:24 -------- d-----w- C:\Users\Paul\AppData\Roaming\Foxit Software

2013-06-01 16:31:45 -------- d-----w- C:\TDSSKiller_Quarantine

2013-06-01 01:37:37 -------- d-----w- C:\Users\Paul\AppData\Roaming\Verizon Wireless

2013-06-01 01:36:11 -------- d-----w- C:\ProgramData\WEngineLite

2013-06-01 01:36:11 -------- d-----w- C:\ProgramData\Verizon Wireless

2013-06-01 01:35:14 -------- d-----w- C:\Users\Paul\AppData\Roaming\hpqLog

2013-06-01 01:35:08 -------- d-----w- C:\Program Files (x86)\Verizon Wireless

2013-06-01 01:33:33 -------- d-----w- C:\Program Files (x86)\Novatel Wireless

2013-06-01 01:32:29 -------- d-----w- C:\Users\Paul\AppData\Local\Downloaded Installations

2013-05-31 21:56:28 -------- d-----w- C:\Users\Paul\AppData\Local\Avg2013

2013-05-31 21:18:31 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)

2013-05-31 20:49:35 -------- d-----w- C:\Program Files (x86)\Foxit Software

2013-05-31 18:56:11 -------- d-----w- C:\Users\Paul\AppData\Local\Programs

2013-05-31 17:59:06 -------- d-----w- C:\Users\Paul\AppData\Roaming\HpUpdate

2013-05-31 17:59:05 -------- d-----w- C:\Windows\Hewlett-Packard

2013-05-05 16:40:22 -------- d-----w- C:\Users\Paul\AppData\Local\KB3035151

.

==================== Find3M ====================

.

.

============= FINISH: 16:44:32.03 ===============</orphaned></orphaned></orphaned></orphaned></orphaned></orphaned>

attach.txt

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Maurice Naggar

Maurice Naggar

Posted
Posted

Hello and welcome to the MalwareBytes forums.

My name is Maurice Naggar.

I will be helping you today.

Before we get going too far, please remove (Uninstall) 1 of your antivirus app: either MSE or McAfee.

Having 2 installed AV gives you less protection; not more. And also leads to deadlocks.

If you do not have a paid and current McAfee license, remove it.

If that license is current, remove MSE.

IF you installed MSE as a way to fix your problem, putting on MSE is not a way to get to cure a malware infection (if there is one).

Tell me which you have kept, and which you have removed.

and Restart Windows fresh :excl: when you have done that.

Step 1

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

Step 2

To show all files:

  • Press Windows-key +R key on your keyboard to get RUN option.
  • Type in 
    explorer.exe

    and press Enter to start Windows Explorer.

  • From the menu options, Select Tools, then Folder Options.
  • Next click the View tab.
  • Locate and uncheck Hide file extensions for known file types.
  • Locate and uncheck Hide protected operating system files (Recommended).
  • Locate and click Show hidden files and folders and drives.
  • Click Apply > OK.

Step 3

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

For directions on how, see How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Do NOT turn off the firewall

Please download AdwCleaner © Xplode from >>here<< and save it on your Desktop.

If your are running Windows XP, double click adwcleaner.exe to start it.

Otherwise, Right-click on adwcleaner.exe and select Run As Administrator to launch the application.

Now click on the Search tab.

Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\AdwCleaner[XX].txt where XX Denotes the number of times the application has been ran, so in this should be something like R1.

Step 4

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-Click on TDSSKiller.exe to run the application, then on Start Scan.
    If running Vista or Windows 7, do a RIGHT-Click and select Run as Administrator to start TDSSKILLER.exe.
  • If an infected file is detected, the default action will be Cure, click on Continue.
    TDSSKillerMal-1.png
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
    Skip and click on Continue
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    TDSSKillerCompleted.png
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Step 5

  • Download & SAVE to your Desktop >> Tigzy's RogueKillerfrom here << or
    >> from here <<
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.
    For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on Scan button at upper right of screen.
  • Wait until the Status box shows "Scan Finished"
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller

Do NOT click any FIX buttons !

Step 6

RE-Enable your antivirus program. excl.png

Then copy/paste the following into your post (in order):

  • the contents of C:\AdwCleaner[R1].txt;
  • the contents of TDSSKILLER log;
  • the contents of RKReport log;

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

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Maurice Naggar

Maurice Naggar

Posted
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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