Google redirect virus (?)

colleeniez · May 31, 2013

I have a problem: every time I try to use Google scholar (www.scholar.google.com), I get redirected to this site: http://www.google.com/sorry/?continue=http://scholar.google.com/, where I am told "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

IP address: 46.239.209.127

Time: 2013-05-31T23:48:16Z

URL: http://scholar.google.com/

and am then asked to enter a captcha. However, it never allows me to continue on to the website; instead, it just keeps feeding me captcha after captcha.

MrCharlie · June 1, 2013

Welcome to the forum, please start HERE

Post back the 2 logs here.....DDS.txt and Attach.txt

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

<====><====><====><====><====><====><====><====>

Next................

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

MrC

Note:

Please read all of my instructions completely including these.

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear" and

Please don't waste my time by leaving before that

.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

colleeniez · June 1, 2013

Sorry, I accidentally posted that before I was ready....

I ran the Quick Scan in Malwarebytes, and did not come up with anything. Here is the log file for the Quick Scan:

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.31.08

Windows 8 x64 NTFS

Internet Explorer 10.0.9200.16580

Colleen :: MAMABIRD [administrator]

Protection: Disabled

5/31/2013 11:34:17 PM

mbam-log-2013-05-31 (23-34-17).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 214510

Time elapsed: 4 minute(s), 48 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

Here is the DDS,txt logfile:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.11.2

Run by Colleen at 23:42:17 on 2013-05-31

Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.8061.5789 [GMT 0:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}

AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

.

============== Running Processes ===============

.

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\system32\dwm.exe

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Conexant\SA3\CxUtilSvc.exe

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Windows\system32\dashost.exe

C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE

c:\Program Files\Intel\iCLS Client\HeciServer.exe

C:\Windows\SysWOW64\irstrtsv.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe

C:\Windows\system32\mfevtps.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Intel\irstrt\RapidStartConfig.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskhostex.exe

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe

C:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler.exe

C:\Program Files (x86)\Google\Update\1.3.21.145\GoogleCrashHandler64.exe

C:\Windows\System32\RuntimeBroker.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Elantech\ETDCtrl.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\Elantech\ETDCtrlHelper.exe

C:\Program Files\Elantech\ETDGesture.exe

C:\Program Files\Conexant\SA3\SmartAudio3.exe

C:\Windows\System32\rundll32.exe

C:\Windows\System32\igfxtray.exe

C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Users\Colleen\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe

C:\Program Files (x86)\CyberLink\Shared files\brs.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\mcafee.com\agent\mcagent.exe

C:\Program Files (x86)\Dell Backup and Recovery\TOASTER.EXE

C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe

C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Windows\system32\wwahost.exe

C:\Windows\system32\msiexec.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://dell13.msn.com

uDefault_Page_URL = hxxp://dell13.msn.com

mWinlogon: Userinit = userinit.exe

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60

mRun: [CLMLServer_For_P2G8] "C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe"

mRun: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R

mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

mRun: [bDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe

mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

StartupFolder: C:\Users\Colleen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Colleen\AppData\Roaming\Dropbox\bin\Dropbox.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105

IE: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

TCP: NameServer = 212.30.200.200 194.105.224.1 192.168.1.1

TCP: Interfaces\{2D0991D7-3D6F-4A02-9014-D826D8A8FB0D} : DHCPNameServer = 212.30.200.200 194.105.224.1 192.168.1.1

TCP: Interfaces\{2D0991D7-3D6F-4A02-9014-D826D8A8FB0D}\16E64616D616E6 : DHCPNameServer = 192.168.0.1 205.171.3.25

Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe

x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe

x64-Run: [smartAudio] C:\Program Files\CONEXANT\SA3\SACpl.exe /sa3 /nv:3.0+ /dne /s

x64-Run: [intelTBRunOnce] wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 amdkmpfd;AMD PCI Root Bus Lower Filter;C:\Windows\System32\Drivers\amdkmpfd.sys [2012-11-27 35496]

R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-10-27 651832]

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\Drivers\mfehidk.sys [2012-6-22 771536]

R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\Drivers\mfewfpk.sys [2012-6-22 340216]

R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2012-11-27 92536]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-11-27 239616]

R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-7-17 731688]

R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-11-27 1091520]

R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-11-27 1112000]

R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-5-2 135952]

R2 CxUtilSvc;CxUtilSvc;C:\Program Files\CONEXANT\SA3\CxUtilSvc.exe [2012-11-27 109184]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-11-27 7168]

R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]

R2 irstrtsv;Intel® Rapid Start Technology Service;C:\Windows\SysWOW64\irstrtsv.exe [2012-11-27 193576]

R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-11-27 165760]

R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2013-1-25 201304]

R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2013-1-25 201304]

R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2013-1-25 201304]

R2 McShield;McAfee McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2012-11-27 241456]

R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2012-11-27 218760]

R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2012-11-27 182752]

R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [2013-2-22 1914728]

R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\Drivers\TurboB.sys [2012-5-30 16168]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-11-27 364416]

R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2012-7-18 2699568]

R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\Drivers\AmpPal.sys [2012-7-17 162344]

R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-26 202752]

R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\Drivers\btmaux.sys [2012-11-27 110592]

R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2012-11-27 825344]

R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\Drivers\cfwids.sys [2012-6-22 70112]

R3 ETD;Dell Touchpad;C:\Windows\System32\Drivers\ETD.sys [2012-11-27 209744]

R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2012-11-27 55848]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-11-27 342528]

R3 intelkmd;intelkmd;C:\Windows\System32\Drivers\igdpmd64.sys [2012-8-29 9000256]

R3 irstrtdv;Intel® Rapid Start Technology Driver;C:\Windows\System32\Drivers\irstrtdv.sys [2012-11-27 43800]

R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\Drivers\iwdbus.sys [2012-8-10 25568]

R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\Drivers\mfeavfk.sys [2012-6-22 309840]

R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\Drivers\mfefirek.sys [2012-6-22 515968]

R3 NETwNe64;@oem3.inf,___ %NIC_Service_DispName_WIN8_64%;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\Windows\System32\Drivers\NETwew00.sys [2012-11-27 4273192]

R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\Drivers\RtsUVStor.sys [2012-11-27 315536]

R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-11-27 683664]

S0 mfeelamk;McAfee Inc. mfeelamk;C:\Windows\System32\Drivers\mfeelamk.sys [2012-6-18 69168]

S2 CLKMSVC10_38F51D56;CyberLink Product - 2012/11/26 22:49:32;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2012-7-13 236144]

S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2012-10-9 173568]

S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\Drivers\AmpPal.sys [2012-7-17 162344]

S3 DellRbtn;Airplane Mode Switch;C:\Windows\System32\Drivers\DellRbtn.sys [2012-11-27 10752]

S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\Drivers\HipShieldK.sys [2013-1-25 196440]

S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\Drivers\intelaud.sys [2012-8-10 35296]

S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-11-27 332080]

S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\Drivers\mferkdet.sys [2012-6-22 106552]

S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2012-7-18 272176]

S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\microsoft shared\Source Engine\OSE.EXE [2010-1-10 174440]

S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]

S3 TurboBoost;Intel® Turbo Boost Technology Monitor 2.6;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2012-5-30 149544]

S3 usb3Hub;USB-IF USB 3.0 Hub;C:\Windows\System32\Drivers\usb3Hub.sys [2012-8-10 48096]

S3 XHCIPort;USB-IF xHCI USB Host Controller;C:\Windows\System32\Drivers\xHCIPort.sys [2012-8-10 188384]

S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2013-1-25 201304]

.

=============== Created Last 30 ================

.

2013-05-31 23:33:14 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys

2013-05-31 22:02:57 -------- d-----w- C:\Users\Colleen\AppData\Local\Mozilla

2013-05-31 14:33:56 -------- d-----w- C:\Users\Colleen\AppData\Local\ElevatedDiagnostics

2013-05-31 14:24:25 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy

2013-05-31 14:24:25 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy

2013-05-31 13:26:58 -------- d-----w- C:\Users\Colleen\AppData\Roaming\Malwarebytes

2013-05-31 13:26:50 -------- d-----w- C:\ProgramData\Malwarebytes

2013-05-31 13:26:49 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2013-05-31 11:11:14 -------- d-----w- C:\Users\Colleen\AppData\Roaming\LavasoftStatistics

2013-05-31 11:11:14 -------- d-----w- C:\ProgramData\Ad-Aware Antivirus

2013-05-31 11:10:56 -------- d-----w- C:\Users\Colleen\AppData\Local\adawarebp

2013-05-31 11:09:04 -------- d-----w- C:\Program Files (x86)\Ad-Aware Antivirus

2013-05-31 11:08:53 -------- d-----w- C:\ProgramData\Downloaded Installations

2013-05-31 11:08:51 -------- d-----w- C:\ProgramData\blekko toolbars

2013-05-31 11:08:51 -------- d-----w- C:\ProgramData\adawaretb

2013-05-31 11:08:49 -------- d-----w- C:\ProgramData\Ad-Aware Browsing Protection

2013-05-31 11:08:44 -------- d-----w- C:\Program Files (x86)\adawaretb

2013-05-31 11:08:42 -------- d-----w- C:\Program Files (x86)\Toolbar Cleaner

2013-05-31 11:07:56 -------- d-----w- C:\Users\Colleen\AppData\Roaming\Ad-Aware Antivirus

2013-05-22 12:07:47 -------- d-----w- C:\Program Files\My Dell

2013-05-21 11:27:35 198320 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10204.bin

2013-05-17 16:02:00 13648384 ----a-w- C:\Windows\System32\Windows.UI.Xaml.dll

2013-05-15 09:08:49 70144 ----a-w- C:\Windows\System32\appinfo.dll

2013-05-15 09:08:49 112872 ----a-w- C:\Windows\System32\consent.exe

2013-05-15 09:08:38 6987528 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-05-15 09:08:23 2851840 ----a-w- C:\Windows\System32\esent.dll

2013-05-15 09:08:23 2382336 ----a-w- C:\Windows\SysWow64\esent.dll

2013-05-09 22:51:31 -------- d-----w- C:\Users\Colleen\AppData\Roaming\Python-Eggs

2013-05-09 22:51:24 -------- d-----w- C:\Users\Colleen\AppData\Roaming\BitLord

2013-05-09 22:48:32 -------- d-----w- C:\Users\Colleen\AppData\Local\Downloaded Installations

2013-05-03 08:21:12 24416 ----a-r- C:\Windows\System32\AdobePDFUI.dll

.

==================== Find3M ====================

.

2013-05-07 20:07:50 78200 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-05-07 20:07:50 693112 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-04-16 02:34:44 1455368 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys

2013-04-13 05:56:35 444416 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-04-09 23:17:44 2242048 ----a-w- C:\Windows\System32\wininet.dll

2013-04-09 23:17:36 915968 ----a-w- C:\Windows\System32\uxtheme.dll

2013-04-09 23:16:58 3958784 ----a-w- C:\Windows\System32\jscript9.dll

2013-04-09 22:30:26 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-04-09 22:29:44 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-04-09 05:33:02 489576 ----a-w- C:\Windows\System32\AudioEng.dll

2013-04-09 05:33:02 446792 ----a-w- C:\Windows\System32\AudioSes.dll

2013-04-09 05:33:02 253544 ----a-w- C:\Windows\System32\audiodg.exe

2013-04-09 05:27:43 284424 ----a-w- C:\Windows\System32\drivers\spaceport.sys

2013-04-09 05:20:02 86280 ----a-w- C:\Windows\System32\kdnet.dll

2013-04-09 05:20:02 306952 ----a-w- C:\Windows\System32\kd_02_10ec.dll

2013-04-09 05:18:05 77960 ----a-w- C:\Windows\System32\kdvm.dll

2013-04-09 05:17:57 1829408 ----a-w- C:\Windows\System32\ntdll.dll

2013-04-09 04:52:07 816128 ----a-w- C:\Windows\System32\SearchIndexer.exe

2013-04-09 04:52:07 373760 ----a-w- C:\Windows\System32\SearchProtocolHost.exe

2013-04-09 04:52:07 197120 ----a-w- C:\Windows\System32\SearchFilterHost.exe

2013-04-09 04:52:07 126464 ----a-w- C:\Windows\System32\Robocopy.exe

2013-04-09 04:52:06 804352 ----a-w- C:\Windows\System32\RecoveryDrive.exe

2013-04-09 04:51:51 367616 ----a-w- C:\Windows\System32\conhost.exe

2013-04-09 04:51:45 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll

2013-04-09 04:51:41 99840 ----a-w- C:\Windows\System32\wscsvc.dll

2013-04-09 04:51:41 456704 ----a-w- C:\Windows\System32\wpncore.dll

2013-04-09 04:51:17 595456 ----a-w- C:\Windows\System32\Windows.Networking.dll

2013-04-09 04:51:17 391168 ----a-w- C:\Windows\System32\Windows.Networking.BackgroundTransfer.dll

2013-04-09 04:51:05 10116096 ----a-w- C:\Windows\System32\twinui.dll

2013-04-09 04:51:03 3552768 ----a-w- C:\Windows\System32\tquery.dll

2013-04-09 04:50:53 414720 ----a-w- C:\Windows\System32\GenuineCenter.dll

2013-04-09 04:50:39 422400 ----a-w- C:\Windows\System32\schannel.dll

2013-04-09 04:50:39 1285632 ----a-w- C:\Windows\System32\schedsvc.dll

2013-04-09 04:50:03 96256 ----a-w- C:\Windows\System32\mssprxy.dll

2013-04-09 04:50:03 745984 ----a-w- C:\Windows\System32\mssvp.dll

2013-04-09 04:50:03 2107904 ----a-w- C:\Windows\System32\mssrch.dll

2013-04-09 04:50:02 65024 ----a-w- C:\Windows\System32\msscntrs.dll

2013-04-09 04:50:02 435200 ----a-w- C:\Windows\System32\mssph.dll

2013-04-09 04:50:02 13824 ----a-w- C:\Windows\System32\msshooks.dll

2013-04-09 04:49:54 1444864 ----a-w- C:\Windows\System32\MSAudDecMFT.dll

2013-04-09 04:49:45 468992 ----a-w- C:\Windows\System32\MFMediaEngine.dll

2013-04-09 04:49:45 281088 ----a-w- C:\Windows\System32\mfreadwrite.dll

2013-04-09 04:49:36 817152 ----a-w- C:\Windows\System32\kerberos.dll

2013-04-09 04:49:33 210432 ----a-w- C:\Windows\System32\iuilp.dll

2013-04-09 04:49:16 50176 ----a-w- C:\Windows\System32\fmifs.dll

2013-04-09 04:49:16 231936 ----a-w- C:\Windows\System32\fhengine.dll

2013-04-09 04:49:09 172544 ----a-w- C:\Windows\System32\dwmredir.dll

2013-04-09 04:49:06 196096 ----a-w- C:\Windows\System32\dmvdsitf.dll

2013-04-09 04:48:43 2303488 ----a-w- C:\Windows\System32\authui.dll

2013-04-09 04:48:42 785408 ----a-w- C:\Windows\System32\audiosrv.dll

2013-04-09 04:48:42 169472 ----a-w- C:\Windows\System32\AudioEndpointBuilder.dll

2013-04-09 04:48:34 419840 ----a-w- C:\Windows\System32\intl.cpl

2013-04-09 02:35:13 4038144 ----a-w- C:\Windows\System32\win32k.sys

2013-04-09 02:34:49 83968 ----a-w- C:\Windows\System32\drivers\hidclass.sys

2013-04-09 02:34:42 27648 ----a-w- C:\Windows\System32\drivers\hidusb.sys

2013-04-09 02:34:30 95744 ----a-w- C:\Windows\System32\drivers\hidbth.sys

2013-04-09 02:33:41 60416 ----a-w- C:\Windows\System32\drivers\ndproxy.sys

2013-04-09 02:33:05 623104 ----a-w- C:\Windows\System32\drivers\srv2.sys

2013-04-09 02:32:02 805376 ----a-w- C:\Windows\System32\drivers\PEAuth.sys

2013-04-09 02:31:14 247808 ----a-w- C:\Windows\System32\drivers\srvnet.sys

2013-04-09 02:31:01 83456 ----a-w- C:\Windows\System32\drivers\wanarp.sys

2013-04-08 23:44:25 123880 ----a-w- C:\Windows\SysWow64\wscapi.dll

2013-04-08 23:39:14 1408896 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-04-08 23:37:29 426024 ----a-w- C:\Windows\SysWow64\AudioEng.dll

2013-04-08 23:37:29 324368 ----a-w- C:\Windows\SysWow64\AudioSes.dll

2013-04-08 21:52:16 670208 ----a-w- C:\Windows\SysWow64\SearchIndexer.exe

2013-04-08 21:52:16 302592 ----a-w- C:\Windows\SysWow64\SearchProtocolHost.exe

2013-04-08 21:52:16 171008 ----a-w- C:\Windows\SysWow64\SearchFilterHost.exe

2013-04-08 21:52:16 106496 ----a-w- C:\Windows\SysWow64\Robocopy.exe

2013-04-08 21:52:06 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll

2013-04-04 23:30:17 503080 ----a-w- C:\Windows\System32\ci.dll

2013-03-30 18:16:05 1403784 ----a-w- C:\Windows\System32\winload.efi

2013-03-30 18:16:05 1267424 ----a-w- C:\Windows\System32\winload.exe

2013-03-28 22:09:09 1093880 ----a-w- C:\Windows\System32\winresume.exe

2013-03-28 22:09:04 1217328 ----a-w- C:\Windows\System32\winresume.efi

2013-03-15 22:05:34 298456 ----a-w- C:\Windows\System32\rsaenh.dll

2013-03-15 22:05:16 252928 ----a-w- C:\Windows\SysWow64\rsaenh.dll

2013-03-15 00:17:18 861184 ----a-w- C:\Windows\System32\drivers\http.sys

.

============= FINISH: 23:42:42.24 ===============

Here is the Attach.txt file:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 8

Boot Device: \Device\HarddiskVolume1

Install Date: 1/18/2013 12:59:22 AM

System Uptime: 5/31/2013 10:28:09 PM (1 hours ago)

.

Motherboard: Dell Inc. | | 0PXH02

Processor: Intel® Core i7-3632QM CPU @ 2.20GHz | U3E1 | 2201/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 918 GiB total, 661.039 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID: {8a2edc79-c759-46f2-88af-9d4efe3b5eee}

Description: USB-IF xHCI USB Host Controller

Device ID: ROOT\UOIP_BUS_DRIVER\0000

Manufacturer: Intel Corporation

Name: USB-IF xHCI USB Host Controller

PNP Device ID: ROOT\UOIP_BUS_DRIVER\0000

Service: XHCIPort

.

==== System Restore Points ===================

.

RP24: 5/15/2013 9:16:40 AM - Windows Update

RP25: 5/22/2013 9:52:18 AM - Scheduled Checkpoint

RP26: 5/31/2013 11:04:57 AM - Installed HiJackThis

RP27: 5/31/2013 3:00:48 PM - Restore Operation

.

==== Installed Programs ======================

.

Adobe Acrobat 9 Pro - English, Français, Deutsch

Adobe Acrobat 9.5.4 - CPSID_83708

Adobe AIR

Adobe Community Help

Adobe Creative Suite 5 Design Standard

Adobe Media Player

Allway Sync version 12.14.2

Amazon Browser App

AMD APP SDK Runtime

AMD AVIVO64 Codecs

AMD Catalyst Install Manager

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Bonjour

Canon Easy-PhotoPrint EX

Canon Inkjet Printer/Scanner/Fax Extended Survey Program

Canon MG2100 series MP Drivers

Canon MG2100 series On-screen Manual

Canon MG2100 series User Registration

Canon MP Navigator EX 5.0

Canon My Printer

Canon Solution Menu EX

Catalyst Control Center

Catalyst Control Center - Branding

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Profiles Mobile

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

Conexant SmartAudio HD

CyberLink LabelPrint 2.5

CyberLink Media Suite 10

CyberLink Media Suite Essentials

CyberLink Power2Go 8

CyberLink PowerDirector 10

CyberLink PowerDVD 10

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition

Dell Backup and Recovery

Dell Backup and Recovery - Support Software

Dell Digital Delivery

Dell Support Center

Dell Touchpad

Dropbox

DSC/AA Factory Installer

EndNote 8

Google Chrome

Google Earth

Google Update Helper

Intel PROSet Wireless

Intel® Control Center

Intel® Display Audio Driver

Intel® Management Engine Components

Intel® PROSet/Wireless for Bluetooth® + High Speed

Intel® PROSet/Wireless Software for Bluetooth® Technology

Intel® Rapid Start Technology

Intel® Rapid Storage Technology

Intel® Turbo Boost Technology Monitor 2.6

Intel® WiDi

Intel® PROSet/Wireless WiFi Software

Intel® Trusted Connect Service Client

ISI ResearchSoft - Export Helper

iTunes

Java 7 Update 11

Java Auto Updater

Malwarebytes Anti-Malware version 1.75.0.1300

McAfee SecurityCenter

Microsoft Application Error Reporting

Microsoft Office

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Office 32-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 32-bit MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Single Image 2010

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft_VC80_ATL_x86

Microsoft_VC80_ATL_x86_x64

Microsoft_VC80_CRT_x86

Microsoft_VC80_CRT_x86_x64

Microsoft_VC80_MFC_x86

Microsoft_VC80_MFC_x86_x64

Microsoft_VC80_MFCLOC_x86

Microsoft_VC80_MFCLOC_x86_x64

Microsoft_VC90_ATL_x86

Microsoft_VC90_ATL_x86_x64

Microsoft_VC90_CRT_x86

Microsoft_VC90_CRT_x86_x64

Microsoft_VC90_MFC_x86

Microsoft_VC90_MFC_x86_x64

Movie Maker

MSVCRT

MSVCRT110

MSVCRT110_amd64

PDF Settings CS5

Photo Common

Photo Gallery

PowerXpressHybrid

PX Profile Update

Quickset64

Realtek USB 2.0 Card Reader

Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition

Security Update for Microsoft Publisher 2010 (KB2553147) 64-Bit Edition

Security Update for Microsoft Visio 2010 (KB2810068) 64-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition

Shared C Run-time for x64

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition

VLC media player 2.0.5

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

.

==== Event Viewer Messages From Past Week ========

.

5/31/2013 6:12:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

5/31/2013 3:01:18 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.

5/31/2013 10:30:31 PM, Error: Service Control Manager [7034] - The Dell Digital Delivery Service service terminated unexpectedly. It has done this 1 time(s).

5/30/2013 11:53:35 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Bluetooth Device Monitor service.

.

==== End Of File ===========================

I have already tried many of the fixes for Google redirect viruses (e.g. reconfigured my proxy server, checked the hosts file, etc.). I ran HijackThis and was not able to detect any strange files.

It is very strange, but this only happens when I use Google Scholar-- I am otherwise able to use Google's normal search function, image search, etc.

Again, sorry for having to make two posts, and thank you in advance for your help!!

MrCharlie · June 1, 2013

I need to see the log from RogueKiller........MrC

colleeniez · June 1, 2013

And here is the report from RogueKiller

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version

Started in : Normal mode

User : Colleen [Admin rights]

Mode : Scan -- Date : 06/01/2013 00:06:04

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost

::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD10JPVT-75 +++++

--- User ---

[MBR] 5b6128b5921d88a2b31ba918eea710ed

[bSP] 60f684be2e29ae10c530d88c29d877ff : Empty MBR Code

Partition table:

0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

+++++ PhysicalDrive1: SAMSUNG SSD PM8 +++++

--- User ---

[MBR] 957d5d65bc44d70ce0b012675171dd37

[bSP] 041fca684cb6cfa3242ec164cd14bad2 : Empty MBR Code

Partition table:

0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo

User = LL1 ... OK!

Error reading LL2 MBR!

Finished : << RKreport[1]_S_06012013_02d0006.txt >>

RKreport[1]_S_06012013_02d0006.txt

MrCharlie · June 1, 2013

Not much showing and I see you are using W8......not all of the tools we use will run on it yet.

Lets run some scans........

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

colleeniez · June 1, 2013

Here are the result of the rootkit analysis.

mbar-log-2013-06-01 (00-40-43).txt

system-log.txt

colleeniez · June 1, 2013

Still getting the repeated captchas, though! Argh!

I will run the fixdamage.exe.

colleeniez · June 1, 2013

No dice, unfortunately. I ran the fixdamage plugin and rebooted, but still can't use Google scholar.

MrCharlie · June 1, 2013

We're not done......

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.
AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)
It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
Now click on the Search tab.
Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.
You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:
/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

colleeniez · June 1, 2013

<div>Adwcleaner doesn't seem to have found anything....</div>

<div># AdwCleaner v2.301 - Logfile created 06/01/2013 at 10:12:22</div>

<div># Updated 16/05/2013 by Xplode</div>

<div># Operating system : Windows 8 (64 bits)</div>

<div># User : Colleen - MAMABIRD</div>

<div># Boot Mode : Normal</div>

<div># Running from : C:\Users\Colleen\Downloads\adwcleaner.exe</div>

<div># Option [search]</div>

<div>***** [services] *****</div>

<div>***** [Files / Folders] *****</div>

<div>Folder Found : C:\Program Files (x86)\adawaretb</div>

<div>Folder Found : C:\ProgramData\adawaretb</div>

<div>Folder Found : C:\ProgramData\blekko toolbars</div>

<div>Folder Found : C:\Users\Colleen\AppData\Roaming\DefaultTab</div>

<div>***** [Registry] *****</div>

<div>Key Found : HKCU\Software\Softonic</div>

<div>***** [internet Browsers] *****</div>

<div>-\\ Internet Explorer v10.0.9200.16537</div>

<div>[OK] Registry is clean.</div>

<div>-\\ Mozilla Firefox v [unable to get version]</div>

<div>File : C:\Users\Colleen\AppData\Roaming\Mozilla\Firefox\Profiles\wi0x5uge.default\prefs.js</div>

<div>[OK] File is clean.</div>

<div>-\\ Google Chrome v27.0.1453.94</div>

<div>File : C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Preferences</div>

<div>[OK] File is clean.</div>

<div>AdwCleaner[R1].txt - [1037 octets] - [01/06/2013 10:12:22]</div>

<div>########## EOF - C:\AdwCleaner[R1].txt - [1097 octets] ##########</div>

MrCharlie · June 1, 2013

Some of adware found....lets clear it out.....

Please re-run AdwCleaner
Click on Delete button.
Confirm each time with OK if asked.
Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.

Note: You can find the logfile at C:\AdwCleaner[sn].txt as well - n is the order number.

---------------------------------------

Then.....

First make sure you have the latest version of Chrome:

Open up Chrome > Click on the 3 bars in the upper right hand corner

Click on About Google Chrome

If there's an update available it will automatically update

Put a check next to all of these:

Clear browsing history

Clear download history

Empty the cache

Click "Clear Browsing Data"

-------------------------------

Select Settings.

In the "Search" section, click Manage search engines.

Check if (Default) is displayed next to your preferred search engine. If not, mouse over it and click Make default.

Mouse over any other suspicious search engine entries that are not familiar and click X to remove them.

-------------------------------------

Click the Chrome menu .

Select Settings.

In the "On startup" section, select Open a specific page or set of pages.

Click Set pages. (in blue to the right)

Remove any unfamiliar pages.

-----------------------

Click the Chrome menu .

Select Settings.

In the "Appearance" section, if the "Show Home button" checkbox is selected, see if the page listed below is the home page you’d like to use.

If the page isn't the home page you'd like to use, click Change and select your preferred page.

---------------------------------------

If no improvement......

Please download, install and run CCleaner to clean out temp files:

http://www.piriform.com/ccleaner <---download

http://www.howtogeek...-9-tips-tricks/ <---CCleaner tutorial

Then......

Please download Farbar Recovery Scan Tool and save it to a folder. (64 bit version)

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

MrC

colleeniez · June 1, 2013

GOOD NEWS! I can now access Google Scholar without getting the captcha! You are a miracle worker!

Should I still run the other programs that you suggested (CCleaner, Farbar Recovery Scan Tool) just in case??

# AdwCleaner v2.301 - Logfile created 06/01/2013 at 13:12:30

# Updated 16/05/2013 by Xplode

# Operating system : Windows 8 (64 bits)

# User : Colleen - MAMABIRD

# Boot Mode : Normal

# Running from : C:\Users\Colleen\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\adawaretb

Folder Deleted : C:\ProgramData\adawaretb

Folder Deleted : C:\ProgramData\blekko toolbars

Folder Deleted : C:\Users\Colleen\AppData\Roaming\DefaultTab

***** [Registry] *****

Key Deleted : HKCU\Software\Softonic

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16537

[OK] Registry is clean.

-\\ Mozilla Firefox v [unable to get version]

File : C:\Users\Colleen\AppData\Roaming\Mozilla\Firefox\Profiles\wi0x5uge.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v27.0.1453.94

File : C:\Users\Colleen\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

MrCharlie · June 1, 2013

Great.....

You don't have to run the other programs but I would install CCleaner as a temp file cleaner, just stay away from the registry cleaner part. Run it everyday say after you're done for the day with the computer.

-----------------------------------

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

colleeniez · June 1, 2013

Results of screen317's Security Check version 0.99.64

x64 (UAC is enabled)

Internet Explorer 10

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

McAfee Anti-Virus and Anti-Spyware

Windows Defender

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

MVPS Hosts File

Malwarebytes Anti-Malware version 1.75.0.1300

Java 7 Update 11

Java version out of Date!

Google Chrome 26.0.1410.64

Google Chrome 27.0.1453.94

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: %

````````````````````End of Log``````````````````````

MrCharlie · June 1, 2013

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 11 <---please update, should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

--------------------------------------

Google Chrome 26.0.1410.64 <-----OLD

Google Chrome 27.0.1453.94<-----OK

You have traces of old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

LDTate · June 2, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Google redirect virus (?)

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